Installation and User Instructions
for the Aquarius Range
For everyone you’ll ever be
WMS39
WMS38
WMA37
WMA36
WMA35
WMA34
Congratulations on choosing
Aquarius!!
Model WMA37 shows the maximum features available on an Aquarius washing machine.
Model WMA37
Dispenser drawer
Control panel
Interlocking
door &
release lever
Please record the Model number and the Serial number
of your machine on the Back Cover of the book for future
reference.
The Model number can be found on the control panel.
The Serial number can be found on the inner door trim.
Hooked end
support
Mains cable
Hot water
inlet point
and attached
hose (grey)
Rating
Adjustable feet
2
plate
Transit bolts
(both must
be removed
before use)
Plumbing
Indicator Line
label
Wheels
Cold water
inlet point
and attached
hose (blue)
Drainage hose
The following instructions and information will help you to
get the most out of your new machine...
Safety first!
This instruction manual contains important details on using your machine
safely. If you pass the machine onto someone else,make sure that you
give them this manual.
Installing your machine
Follow these steps for trouble free installation:
location, transit bolt removal, electricity, water supplies and drainage.
Moving the machine and adjusting the feet.
A typical wash programme
Washcare tips and a simple step by step guide to using your machine.
The dispenser
Page 4
Pages 5-10
Pages 11-12
Pages 13-14
SAFETY
YOUR MACHINE
INSTALLING
A TYPICAL WASH
PROGRAMME
DISPENSER
THE
Guidance on getting the most out of your wash using powders,liquids,tablets and
fabric conditioners.
Programmes, options and other features
Select a programme for any wash including automatic functions,
pre-wash, economy loads, variable temperature and spin speeds.
Cleaning and maintenance
How to care for your machine by removing and cleaning the dispenser drawer and
compartments, cleaning the door bowl and machine exterior plus the recommended
Maintenance wash.
Troubleshooting
In the unlikely event that you have problems with your machine, the following
guide may help you to get your machine working correctly straight away.
PROGRAMMES
AND OPTIONS
Pages 15-18
MAINTENANCE
CLEANING &
Page 19
SHOOTING
Pages 20-21
TROUBLE
After sales service and guarantee
We give you a unique ‘satisfaction guaranteed’promise - valid for ninety days
after you have purchased your machine.
GUARANTEE
Pages 22-23
SERVICE &
3
Safety first
This instruction manual contains important details on using your machine safely.
Please keep it safe for your future reference.
If you pass the machine onto someone else, please make sure that you give them this
manual so that the new owner can read these safety warnings.
SAFETY
✔
●
Dispose of packaging
materials carefully and
keep them well away
from children.
●
When disposing of your
old machine, to minimise
risk of injury to children,
isolate from the electrical
supply, remove the door,
the plug and cut the mains
cable off flush with the
appliance. Dispose of
them separately to make
sure that the appliance
can no longer be plugged
into a mains socket.
●
This washing machine is
designed for domestic
use only.
●
Before using your
machine remove the
transit bolts and spacers
from the back of the
machine.
Keep the parts you
remove for future
transportation.
●
Any electrical work
necessary to install this
machine should be
carried out by a qualified
electrician.
✘
●
Do not plug your
machine into a socket
when your hands are
wet.
●
Do not connect the
washing machine to a
single outlet
instantaneous water
heater.
●
Do not try to modify
this machine in any way.
●
Do not connect the
washing machine
directly to an artificial
water softening unit.
Use the recommended
amount of detergent for
the water hardness in
your area.
●
Do not let children play
with the machine or its
controls.
●
Do not stand on the
machine or in the door
opening.
●
Do not lean on the door
or use the door to lift or
move the machine.
●
Do not wash garments
that have previously
been treated with
solvents.
4
Remove the polystyrene block...
After removing the packaging from the machine, make
sure that the polystyrene block (figure 1) has come away
from the underside of the machine, with the polystyrene
base.
If it has not come away, carefully lower the machine on
its side onto the polystyrene top cap and then remove
the polystyrene block (see figure 2).
You may need a second person to help you lower and
raise the machine.
Installing your machine
figure 1
YOUR MACHINE
INSTALLING
figure 2
Follow these steps for trouble free installation:
1. Choose a location...
Where you install the machine will affect its performance.
●
●
●
●
●
For your safety and to comply with electrical
regulations, seek professional advice if you want to
install your machine in a bath or shower room.
Make sure that the electrical socket and water taps are
easily accessible. You should switch off the machine’s
electrical and water supplies when you are not using it.
Make sure that you allow enough space for the
machine. Select a space at least 600mm wide, 600mm
deep and 850mm high. Also leave enough space to
open the door fully so you can load and unload it easily.
Where possible the machine should be positioned on a
solid level floor to minimise vibration.
Take care when you move the machine not to rip any
floor coverings. There are wheels on the bottom rear of
the machine, so tilting it backwards a little is the easiest
way to move it. The weight of the machine may cause
indentations in some floor coverings.
WARNINGS:
●
Do not plug
the machine in
and switch it
on at the mains
until the
installation is
completed.
●
You may be
charged for a
service call if a
problem with
your machine
is caused by
incorrect
installation or
misuse.
5
Location of
transit bolts.
2. Remove the transit fixings...
There are two transit bolts fitted under plastic covers, one at
either side of the rear of your machine. These bolts prevent
damage to the machine while it is being transported.
Remove both transit bolts complete with spacers, by
following the instructions below.
Use a screwdriver to release the covers and a standard
13mm spanner to remove both bolts..
INSTALLING
YOUR MACHINE
●
WARNINGS:
Before you use
the machine,
remove the two
transit bolts
complete with
spacers.
If you do not
do this,
damage may
occur to your
machine.
Keep the parts
in case you
Firstly, unhook the grey
drainage hose and
proceed as follows,taking
care not to loosen the hot
and cold water fill hoses.
1
Using a screwdriver,
remove the screw to
release the plastic cover.
2
3
Hold the transit bolt and
slide to the side and then
pull out.
The bolt and spacer
should be removed
intact. (see below)
need them for
future
transportation.
Example transit bolt
complete with spacer.
4
●
If and when
you replace the
bolts complete
with spacers
make sure
you do not
overtighten
them.
6
Use a standard 13mm
spanner to undo the bolt
until three threads can be
seen on the bolt.
(see below)
For safety, replace the
plastic cover over the
hole left by the transit
bolt.
(Repeat steps 1 to 4 to
remove the second
transit bolt).
3. Connect your machine to the electricity supply
Make sure that the electrical socket is accessible. Take the
mains lead from the back of the machine and plug it into the
socket. We do not
recommend wiring your machine directly
into the mains supply.
Changing the mains lead
If you have damaged the existing lead and need a new one,
contact Hotpoint Service UK on 08709 066066 or
www.theservicecentre.co.uk (or in the Republic of Ireland on
1850 302 200). A charge will be made.We strongly advise that
fitting the new lead is carried out by a qualified electrician.
WARNINGS:
●
This machine
must be
earthed.
●
Do not use the
plug unless
the fuse cover
YOUR MACHINE
INSTALLING
Changing the plug
If you need to change your plug if it does not fit your socket;
isolate the machine from the mains supply. Cut off the
supplied plug and safely dispose of the discarded plug.
Note: If you change the plug, the colour of wires in the mains
lead may not match the colour of the markings which show
the different terminals in the plug. You must wire it as shown
below.
Green and yellow
(Earth) wire this to the
terminal marked
‘E’, symbol, or
coloured green
and yellow.
Blue (Neutral)
wire this to the
terminal
marked ‘N’ or
coloured black.
13A ASTA
approved fuse
to BS1362.
Brown (Live)
wire this to
the
terminal
marked ‘L’ or
coloured red.
Fuses
Your machine comes fitted with a plug and a 13 amp (13A)
fuse. If you need to replace the fuse, use only those rated at 13
amp (13A) and ASTA approved to BS1362. To change the fuse,
lift the holder to vertical position and lift the fuse out. To
replace the fuse,insert the fuse and push the fuse holder down
into the locked position. Correct replacement is identified by
colour coding or the marking on the base of plug.
WARNING:
Do not use the plug unless the fuse holder is in the locked
position and the top cover firmly replaced.
is fitted.
●
To avoid a
shock hazard,
when
changing a
plug, always
safely discard
the cut off
plug.Do not
insert into any
other socket.
●
Seek
professional
advice if you
need to use an
extension
lead.
CE marking shows that this machine meets the
following EEC directives.
Low Voltage Equipment - 72/23/EEC & 93/68/EEC
Electromagnetic Compatibility - 89/336/EEC, 92/31/EEC
& 93/68/EEC.
7
4. Connect your machine to the water supply...
●
Your hot and cold water pressure should be between 3
and 150 psi (21 - 1034 kPa).
●
INSTALLING
YOUR MACHINE
●
WARNINGS:
The
temperature
of your hot
water supply
should ideally
be 60°C and
no higher
than 70°C as
this could
cause
damage to
your laundry
and the
machine.
Do not
connect the
●
The water supply taps should be accessible when the
machine is installed.
●
Before connecting the fill hoses, check that water is
running from the water supply taps you will use for your
machine.
●
Connect the washing machine to the water supply using
the fill hoses fitted to the machine. Do not use old hoses.
Hot and cold fill
1 Unclip the grey and blue fill hoses from the back of the
machine.
2 Connect the free end of the grey fill hose to the HOT water
supply (see figure1). Connect the free end of the blue fill
hose to the COLD water supply.
3 Turn on your water supply and check for leaks.
If there is a leak, turn off the water supply, remove the
connector and check that the sealing washer is in place.
Refit the connector and tighten it.
Turn on the water supply.
4 When moving the machine into its final position, make
sure that the hoses are not trapped or kinked.
figure 1
figure 2
machine to a
single outlet
instantaneous
water heater.
cold water supply
figure 3
8
If the fill hoses are too short:
Longer fill hoses are available from our Genuine Parts and
Accessories Mail Order Hotline UK on 08709 077 077 or
www.theservicecentre.co.uk (or in the Republic of Ireland
on (01) 842 6836).
Remove the existing fill hoses from the inlet valves on the
back of the machine and fit the new longer fill hoses as
shown above with the angled ends of the hoses
connected to the machine (see figure 2).
If you have no hot water supply or your hot water
pressure is low:
A cold fill adaptor (figure 3) and fitting instructions are
available from your local Hotpoint authorised Service
Centre or by calling the Genuine Parts and Accessories
Mail Order Hotline UK on 08709 077 077 or
www.theservicecentre.co.uk
(or in the Republic of Ireland on (01) 842 6836).
5.Connect the machine to a drainage system...
●
Take care when you remove the drain hose from the clips on
the back of the machine. All machines are tested with water
before they leave the factory so a small amount of water may
still be in the hose.
●
Do not remove the hooked end support from the GREY
drainage hose when using any of the drainage methods
detailed below. You may need to reposition it as required along
the drainage hose.
●
For drainage into a standard work top sink, ensure the outlet
pipe has a minimum diameter of 32mm. If your sink is inset,
the front edge of the basin must be less than 75mm from the
front edge of your worktop, so that the drain hose will hook
securely into the sink. Unclip the drainage hose from the back
of the machine and hook over into the sink. Make sure that the
sink is free of any obstructions and that the sink plug can not
fall into the sink, preventing the water from draining away
freely. Pumped out water may be very hot.
figure 1
Hooked end support
figure 2
We recommend one of the following drainage
methods:
Standpipe
1 Make sure that the standpipe has a
minimum diameter of 38mm.
2 Remove the drainage hose from the
clips on the back of the machine.
500 mm
3 Make sure that the top of the
standpipe is positioned at least
500mm from the floor (see figure1).
Use the plumbing indicator line label
on the back of the machine as a
guide.
4 Place the drainage hose
approximately 100mm into the
standpipe.
WARNINGS:
●
Take care
when using
the sink
drainage
system. The
discharge
water may
be very hot.
●
Do not
position the
standpipe
near an
electrical
socket.
●
Flooding
could occur
if any part
of the
installation is
YOUR MACHINE
INSTALLING
Under sink waste system
1 Cut out the membrane, bung or
blanking plug (see figure 2).
Cut off end
figure 3
Hose clip
If the GREY drainage hose is too short
A longer drainage hose is available from our Genuine Parts
& Accessories Mail Order Hotline
UK on 08709 077 077 or www.theservicecentre.co.uk
(or in the Republic of Ireland on (01) 842 6836).
2 Unclip the drainage hose from the
back of the machine.
3 Move the hooked end support along
the drainage hose as required.
4 Attach the drainage hose securely to
the under sink drainage unit, using a
hose clip (see figure 3).
5 Raise the hooked end support up to
at least 800mm to avoid water being
drawn back into the machine.
not carried
out correctly.
9
6. Move the machine into position...
Your machine is heavy so care must be taken when moving
it. To help you we have fitted wheels to the bottom rear of
WARNING:
●
Do not drag
or lift the
machine by
the machine.
●
Please take care not to damage any floor coverings
when moving the machine.
INSTALLING
YOUR MACHINE
it’s door.
●
When moving the machine,take care not to kink or
damage the hoses at the back of machine.
7.Adjust the feet...
Once the machine is in place
Your machine may become noisy or move
about if it is not level.
If necessary,to level the machine adjust
the two front feet,as follows:
1 Remove the yellow labels from the
feet.
2 Turn both the locking disc and
foot together clockwise until the
machine is standing firm and does
not rock. To check this use a spirit
level.
10
Locking disc
3 Turn only the locking disc anti-
clockwise until it is in contact with
the base of the machine.
Foot
4 Switch the machine on at plug
socket.
Now that you have successfully installed your new machine, we advise
that you run it through a programme B wash without any laundry and
without any detergent in it.
This will check your installation, connections and drainage, and will
thoroughly clean the interior before you carry out an actual wash
programme on your laundry.
NOTE: This will take approximately 2 hours to complete.
Continue reading this book to get to know the various features of the
machine.
Using your machine
The rest of this instruction book will help you to make the most of your new washing
machine. We have created the machine for the way you live, by listening to people just
like you who use our products. You will find that your new machine has many useful
features and is easy to use.
Washcare tips...
●
Your machine can wash a maximum load of 6kg (cotton).
●
Do not overload the machine (maximum load 6kg).
In addition to reducing the quality of the wash, this may
also damage your laundry and the machine.
●
We strongly recommend that you do not
bras in this machine. Should the wires become detached it
could cause damage to your clothes and the machine. If the
washcare label states that the bra is machine washable, then
we advise placing it in a sealed pillow case or a similar
washbag.
●
Do not use the machine if the item to be washed does not
have a wash label.
Before washing laundry we recommend that you do the
following:
wash underwired
Weight of
Wash Load
Two examples
of maximum
wash loads for
different types
of fabric.
COTTON
2 Bath Towels
1 Hand Towel
6 Shirts
6 Blouses
1 pair of
Pyjamas
4 items of
Underwear
A TYPICAL WASH
PROGRAMME
●
Pre-treat awkward stains with washable treatments.
Do not wash any items that have previously been treated
with solvents.
●
Close zips, fasten belts, tie strings and close press studs to
prevent tangling.
●
Empty all objects from pockets as they may damage
clothes and the machine.
●
Limit the size of absorbent loads, for example towels to 3kg
(7lb) to give good washing and rinsing results.
●
Place small items in a wash bag.
●
Always follow the care label on items when choosing a wash
programme.
●
Wash non-colourfast items or really dirty clothes
separately as they may affect other items.
= 6kg
SYNTHETIC
2 Children’s
Dresses
4 Shirts
4 Blouses
1 pair of
Pyjamas
4 items of
Underwear
= 3kg
11
A typical wash programme
WARNINGS:
●
Do not allow
children to
play with the
machine or
tamper with
Sort your laundry into groups by washcare labels. Load the
1
machine, making sure that clothes are not trapped in the door.
Close the washing machine door by pushing it until it clicks.
2
Add detergent and fabric conditioner,
if required,to the dispenser drawer.
Refer to the detergent manufacturer’s
dosage instructions.
PROGRAMME
A TYPICAL WASH
the controls.
●
Do not
overload the
machine! It
may damage
laundry and
reduce the
quality of
the wash.
●
Do not try to
open the door
when the door
indicator light
is on.
●
Do not open
the dispenser
drawer
during any
programme.
3
Select any optional wash feature(s) that you may require by
4
pressing the appropriate button(s), indicator lights will show
what you have chosen.
Models WMA37 and WMA36 only:
5
Reduce the spin speed if you wish by turning the variable spin
speed control dial.
Model WMA37 and WMS38 only:
6
Reduce the wash temperature if you wish by turning the
variable temperature control dial.
7
The ‘End’ light will then flash as the machine pumps out water in
the drum to a safe level. When the ‘End’light stops flashing, you
can re-select the programme you want (you may need to add
detergent). Press the ‘START’ button again to carry on. If you do
not make a new selection, the ‘Door Locked‘ indicator light will
go out and you can open the door.
Caution: The load and remaining water in the drum may still be
extremely hot.
When all selections have been made press
the ‘START’button. To stop a programme
once the machine has started, turn the
programme selector dial to ‘!‘ and press the
‘START’button. As you turn the programme
selector dial the ‘Wash’ light will flash. The
flashing stops and the ‘Wash’ light will go
out when you press ‘START’.
Turn the programme selector dial to
the programme required.
12
8
A short time after the programme has finished the ‘Door Locked’
9
indicator light will go out and you can open the machine door.
Return the programme selector dial to the ‘OFF’ position.
We also recommend that you switch off the electricity and water
supply.
During the wash, the programme
progress lights will show what stage in
the cycle the programme has reached.
The dispenser
IMPORTANT INFORMATION. We have set the detergent retaining flap,in the
main detergent compartment to dispense powder detergent only. If you
want to dispense liquid detergent put the retaining flap in its ‘down’ position.
Drawer release latch
Prewash detergent
compartment.
Maximum 200ml
powder or 100ml
liquid.
Fabric conditioner
compartment.
120ml maximum
Grate
Fabric conditioner exit channel
(viewed from the rear of the
dispenser drawer).
Outlet pipe
Detergent retaining
flap in its ‘up’ position
for dispensing powder.
Note:
To position flap for
dispensing liquid: Pull
the liquid retaining flap
towards you and then
push the flap down
until it is secure.
Main detergent
compartment.
Maximum 400ml
powder or
200ml liquid.
DISPENSER
THE
Choose a suitable detergent
●
Follow the detergent manufacturer’s recommendations to make sure you
use the correct amount for your wash.
●
To achieve the best wash results,the water hardness, degree of soiling and load
size need to be considered and the recommended amount of detergent used.
●
We recommend the Persil range of detergent products and Comfort fabric
conditioner.
●
Choose ‘lowsuds’ automatic powder,liquid or tablets, designed specifically for
automatic washing machines. Do not use handwash detergent, even on the
handwash programme as excessive suds will occur.
●
Do not use too much detergent or exceed the maximum level indicators.
●
Do not use too little detergent, you will not achieve a clean wash. Follow the
detergent manufacturer’s recommendations.
13
Dispensing powder detergent
WARNING:
●
Do not put any
item(s) into
the drawer
other than
detergents
that are
designed to be
released from
the drawer as
they may cause
damage or
blockage.
To achieve the best wash results the
manufacturer’s recommended amount
of detergent should be measured and
added to the dispenser drawer (max.
400ml). Add to the main wash
compartment (ll symbol).
Dispensing
liquid detergent
The liquid
retaining flap is
preset for adding
powder detergent.
To add liquid
detergent, change
the position of the
liquid retaining
flap as follows.
Pull the liquid
1
retaining flap
towards you.
Push this flap
2
down until it is
secure.
THE
DISPENSER
The liquid detergent retaining flap indicates four lines
which represent the amount of liquid you may need to
use (see 2 above).Do not go above the maximum level of
200ml.
Note: It is normal when using liquid detergent, for a small
amount of water to remain in this compartment, after the
wash has finished. Lift the flap slightly and it will drain
away.
Dispensing tablets
Most tablets are dispensed via the machine drum using a net,
or similar device, which is placed on top of the washload
towards the back of the drum. However, some tablets are
designed to be placed in the dispenser drawer. Check the
pack for details.
Using in-drum
dosing
Dosing devices balls, nets etc can
be used. Place
upright, on top of
the wash load and
towards the back
of the machine.
Do not use with
the pre-wash
programme (A)
Pre-wash
When you use
the pre-wash
programme (A),
add detergent to
the pre-wash
compartment
(l symbol).
Adding fabric
conditioner
Pour the
recommended
dosage of fabric
conditioner into
the compartment
(flower symbol).
Do not exceed the
maximum fill line.
14
Wash programmes
Door Locked Indicator Light
OFF position
Progress indicators
‘!’
STOP/CHANGE
programme
Programme selector dial
On-Off / Selecting a progr
The machine is switched on, by turning the programme selector dial
away from the ‘OFF’ position, to your selected programme. To start the
programme press and release the ‘START’ button.
When the programme has finished return the programme selector dial to
the ‘OFF’ position.
To stop or change a programme
To stop a programme, turn the programme selector dial to ‘!’
(Stop/Change programme) and press the ‘START’button. As you turn the
programme selector dial, the ‘Wash’ light will flash. The flashing stops
and the ‘Wash’ light will go out when you press ‘START’. The ‘End’light
will then flash as the machine pumps out water in the drum to a safe
level. When completed, the ‘End’ light stops flashing and after a short
time the ‘Door Locked’indicator light will go out and the door can be
opened. Caution: the load and the remaining water in the drum may
still be extremely hot.
If you want to change
‘!’ (Stop/Change programme) and press the ‘START’button. As you turn
the programme selector dial, the ‘Wash’light will flash. The flashing
stops and the ‘Wash’ light will go out when you press ‘START’. The ‘End’
light will then flash as the machine pumps out water in the drum to a
safe level. When completed, the ‘End’ light stops flashing and you can
then change the programme (you may need to add detergent). Press the
‘START’ button to continue.
If you turn the programme selector dial during a programme,the ‘Wash’
light will flash to show that the programme running is not that shown on
the dial. Turn the dial to the original programme to stop the flashing.
The flashing will stop automatically when the programme enters the
rinse phase.
Progress indicators
These will light up when you choose a programme, to indicate the
progress of the selected programme. When started, the first light
in the cycle will stay lit and as the machine progresses, successive
lights will come on until the programme finishes. The ‘End’light
will stay lit until you turn the programme selector dial to the ‘OFF’
position or choose another programme or option.
Door Locked Indicator light
The ‘Door Locked’indicator light will come on two seconds after you
press the ‘START’ button and will stay lit throughout the programme. A
short time after the programme has finished the indicator light will go
out and you can then open the door.
Door not closed
The programme will not start if the door is not closed properly, the ‘Door
Locked’ indicator light will be flashing to show this. Please make sure
that the door is properly closed by pushing it until you hear the catch
click.
a programme,turn the programme selector dial to
amme
‘START’ button
WARNINGS:
●
Do not try to
open the
door while
the ‘Door
Locked’
indicator light
is on.
●
Do not allow
children to
play with the
machine or
tamper with
the controls.
●
If you stop a
programme
part way
through a
wash or there
is a power
cut, take care
when
opening the
door. The
machine may
contain hot
water.
●
In the unlikely
event of
something
not working
see the
Trouble -
shooting
section.
PROGRAMMES
AND OPTIONS
15
Wash programme dial
Turn from ‘OFF’to the programme you need.
Programme
Universal Pre-wash Programme
Wash Programmes
& OPTIONS
PROGRAMMES
Wash
Wash
label
A
B
C
D
E
F
G
H
Mixed
White cotton and linen
without special finishes
Colourfast cotton
linen or viscose without
special finishes
Non-colourfast cotton,
linen or viscose
Non-colourfast cotton,
linen or viscose
Synthetics
coloured nylon, polyester,
acrylic and cotton mixtures,
cotton or viscose with special
finishes, coloured polyester
and cotton mixtures.
Acrylics
acrylics and tri-acetate blends
of these fabrics with wool,
polyester and wool blends
Wool
shrink resistant machinewashable wool, woollen
blankets.
Wool mixtures with cotton or
rayon.
Fabric
temp.
˚C
30
95
60
40
30
50
40
40
40
Maximum
dry weight
load
6kg
6kg
6kg
6kg
6kg
3kg
3kg
1.5kg
2.5kg
*Approx.
programme time
25 minutes
2 hours -
2 hours 20minutes
2 hours 5minutes 2 hours 15minutes
1 hour 30minutes -
1 hour 45minutes
1 hour 20minutes -
1 hour 35minutes
1 hour 5minutes 1 hour 15minutes
40 - 50minutes
1 hour 15minutes -
1 hour 25minutes
1 hour 15minutes -
1 hour 25minutes
Spin
speed
Slow
Fast
Fast
Fast
Medium
Slow
Slow
Medium
Medium
J
K
L
Rinse and Spin programmes
Rinse and spin
Spin only Programmes
Fast spin
Slow spin
*can vary,depending on the temperature of incoming water.
16
Silk
Printed acetate
Quickwash
for freshening up lightly
soiled items.
Warning:not for woollen, silk
or delicate items.
Handwash
a cool gentle action wash.
Mixed
Cotton
Delicates
30
35
25
3kg
1kg
3kg
3kg
6kg
3kg
55minutes -
1 hour 5minutes
35 - 45minutes
45 - 55minutes
30minutes
15minutes
15minutes
Slow
Slow
Gentle
spin
Slow
Fast
Slow
Options
Option Buttons
Variable temperature dial
Choosing an option button
To choose an option, press the button and you will see a light come on above the
button. Press again to cancel, and the light will go out. You cannot alter the options
once the machine is running.
Time saver... use this option for...
●
Saving up to a third on the programme time.
This is not available with Quickwash, Rinse and Spin or Spin only programmes.
Extra rinse... use this option for...
●
Large wash loads and items for young children or people with
sensitive skin.
This option adds a rinse.
This is not available with Pre-wash,Wool, Handwash or Spin only
programmes.
Rinse hold... use this option for...
●
Clothes will be held in the final rinse water, keeping them fresh until you
are ready to complete the programme.
Complete the final spin by pressing the rinse hold button when the light is
flashing. This is not available with the Pre-wash,Wool,Handwash or Spin only
programmes.
Variable spin speed dial
PROGRAMMES
AND OPTIONS
Reduce Creases...this option ...
●
Reduces wash action and spin speed,meaning less ironing for delicate
clothes.
This does not apply to Cotton,Wool or Handwash programmes.
(not available with WMA34)
Mini Load...use this option for...
●
Washing a smaller load.
In addition to reducing actual washing time, this option will reduce water and
energy consumption by up to 50%.
Note:You can reduce the amount of detergent you use with this wash.
17
Options
Variable spin speed
This is only available on Models WMA37 and WMA36
Use this control to reduce the programme spin speed only.
If you leave this in the maximum position (WMA37 1400 or
WMA36 1300), the spin will be the maximum which is
appropriate for whatever wash programme you have chosen.
When the wash has finished return the dial to the original
setting (i.e WMA37 1400 or WMA36 1300).
Note: You cannot alter the spin speed while the machine
is spinning.
Variable temperature
This is only available on Model WMA37 and WMS38
Use this control to reduce the wash temperature only.
If you leave this in the maximum position (95), the actual
wash temperature will be the maximum which is
appropriate for the wash programme which you have
chosen.
When the wash has finished return the dial to the original
setting i.e. 95.
Note: You cannot alter the temperature while the
machine is washing.
& OPTIONS
PROGRAMMES
Automatic Features
Auto half load
Auto half load saves you time and money when washing smaller loads. Water levels are
automatically adjusted to cater for the different loads.
Unbalanced load warning
Your machine has an inbuilt feature to prevent it spinning with an unbalanced load.
This will minimise vibration and prolong the life of the machine.
If a load is not evenly distributed,the machine will try to spread it around the drum.
The ‘Final Spin’ indicator light will flash at the end of the programme if the machine
does not spin. You can open the door, re-distribute the clothes ,close the door and
spin them by using a fast or slow spin programme.
18
Cleaning and maintenance
WARNINGS:
●
Do not clean
any part of
your machine
with abrasive
cleaners,
scouring
agents, acids,
chlorine based
bleach or
metal polish
as they may
cause damage.
●
Do not try
to clean any
part of the
Removing and cleaning the
dispenser drawer and
compartments
Note:You should clean the dispenser
drawer regularly.
Pull the dispenser drawer out until it
1
reaches its stop.
Press the drawer
2
release latch down
to remove the
dispenser drawer.
Clean and dry the dispenser drawer,
3
syphons, grate and fabric
conditioner exit channel.
Regularly clean the outlet pipe area.
outlet pipe area
Cleaning the
outside
Use a damp cloth
to clean the
outside surfaces
of the machine.
Cleaning the
door bowl
Clean the inside
surface of the
door bowl
regularly with a
soft cloth.
dispenser
drawer while
the machine is
working.
fabric conditioner
exit channel
Replace the
4
dispenser
drawer in
position and
push it firmly
back into
place.
Maintenance wash
Using too little detergent can cause a build up of grease, dirt
and hard water salts,which, over time may damage your
machine, your clothes and could cause the machine to smell.
We recommend you carry out a maintenance wash two or
three times a year to keep the machine and the outlet pipes
clean and free from a build up of these deposits.
Simply run programme ‘B’ without laundry, using the usual
amount of biological detergent for normal soiling.
NOTE: This will take approximately 2 hours to complete.
Harsh abrasive
cleaners should
not be used as
they can scratch
the surface.
A build-up of
soiling and water
hardness residue
may result in
water leaking
from the door.
MAINTENANCE
CLEANING &
19
Troubleshooting...
In the unlikely event that you have problems with your machine, the following guide
may help you to get your machine working correctly straight away. ..
TROUBLE
SHOOTING
The machine will not start...
●
Close the door. Check that the machine
has power. Choose a programme and
press the ‘START’button. If after two
seconds the ‘Door Locked’ indicator light
is not lit, check to see:
i) If the machine is plugged in and
switched ‘ON’.
ii) If the socket is OK. Try another
appliance in the socket to check.
iii) If the fuse in the machine plug is
OK. If not, replace it, see ‘Connect
your machine to the electrical
supply’ (see section: INSTALLING
YOUR MACHINE).
The ‘Door Locked’ indicator is flashing...
●
Shut the door firmly, until it clicks.
The ‘Door Locked’indicator light
should now stay on.
The ‘Pre-wash’ progress indicator is
flashing...
●
This means that the machine cannot fill.
Check that the water supply is turned on
and that the inlet hoses are not kinked.
The ‘Wash’progress indicator is flashing...
●
The wash dial has been moved since the
programme started. Move the wash dial
to the original programme.
The ‘Spin’ progress indicator is flashing...
●
This means that there has been an
unbalanced load and the machine could
not spin:
Open the door, re-distribute the clothes,
close the door and select a spin only
programme.
The programme takes a long time...
●
Some programmes do take a long
time. Things which can lengthen the
programme time include low
temperature and low pressure of the
incoming hot water supply, or low cold
water pressure.
The door will not open...
●
Has the programme finished? Is the ‘End’
progress light lit? The door will not open
until the ‘Door Locked’ indicator light has
gone out. The ‘Door Locked’ indicator
light will go out about two minutes after
the programme has finished.
●
There is still water in the machine.
Go through all the points in the next
section,‘The machine will not pump
out water...’
The machine will not pump out the
water...
●
Make sure that there is no blockage in
the drain hose and that it is not
kinked.
●
Is the drain hose installed correctly?
●
If you have connected your machine to a
sink waste system, make sure that you
have cut out the membrane from the
under sink drainage system.
(see section: INSTALLING YOUR
MACHINE).
●
Ensure that the drainage system,
standpipe or under sink connection is
free from any blockage.
- If any of the above are found to be
the cause of your problem you will
need to run the machine through a
spin only programme.
●
If you have chosen ‘Rinse Hold’, the
light will flash until you press the
‘Rinse Hold’ button to continue the
programme.
The machine is leaking...
●
Check the fill hoses have been
tightened at both ends? If not, tighten
them.
●
Are the fill hoses tightly fitted yet still
leaking? If so, replace the rubber
washers.
●
Is the standpipe or household drain
blocked? You will need to call a plumber
if you cannot clear the blockage.
20
continued...
Troubleshooting...
The machine makes a noise or vibrates
during a spin programme...
If the noise is very loud you should
check whether:
i) You have removed the transit bolts.
ii) You have removed the polystyrene
block.
iii)You have correctly adjusted the feet
to stabilize the machine.
iv)You have removed loose items such as
coins from pockets, as these can rattle
about inside the machine drum and
cause damage.
The laundry has not spun dry...
●
Is the spin progress indicator flashing?
If so, this means that the machine did
not spin due to the load being
unbalanced during the spin.
Open the door, re-distribute the
clothes,close the door and choose a
spin only programme to try again.
●
Did you use a short spin programme
on a non-synthetic load? If so, try
again using a faster spin programme.
●
(Models WMA37 and WMA36 only):
Did you adjust the variable spin dial
reducing the spin speed of the
selected programme? Select a faster
spin programme.
The dispenser drawer will not close
properly...
●
Please check that the drawer is
properly aligned.
●
Is the drawer clogged with detergent?
(see section: CLEANING &
MAINTENANCE).
Suds are coming from the dispenser
drawer...
●
Have you used the correct low suds
automatic detergent? See ‘The
Dispenser’ - Choose a suitable
detergent.
●
If you have used the wrong type of
detergent, flush out your machine by
choosing a rinse programme.
Not all of the detergent has been
flushed away...
●
Check that your water supply taps are
turned on fully.
●
Check the inlet hoses are not kinked.
●
Is your hot water pressure low? If so
you may need a cold fill adaptor to
run your machine as cold fill only.
●
Ensure the detergent flap is in its ‘up’
position when dispensing powder and
‘down’ for dispensing liquid.
Water collects in the detergent
dispenser compartment...
●
Is the retaining flap in the down
position. Lift to allow the water to
drain away.
The flap keeps falling down...
●
As you push the flap to the up
position you will feel some resistance,
increase the pressure and the flap will
move to its home position.
The clothes are hot at the end of the
programme...
●
Check that the hoses are fitted
correctly: GREY to HOT
BLUE to COLD.
Steam is coming from the dispenser
drawer...
●
We have designed the machine to
release steam from the dispenser
drawer during hot washes,so don’t
worry.
If the machine is still not working
contact Hotpoint Service, see the back
page.
Remember, you may be charged for a
service call if a problem with your
machine is caused by incorrect
installation or misuse.
21
SHOOTING
TROUBLE
Hotpoint guarantee
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after
you have purchased your Hotpoint product. If there is a technical problem with
your Hotpoint appliance simply call Hotpoint Repair service or go to our web-site
at www.theservicecentre.co.uk, and where necessary, we will arrange for an
engineer to call. If the technical problem is not resolved under this guarantee,
we will replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour
guarantee as well as free replacement parts for the first 5 years (except
microwaves, selected integrated appliances and cooker hoods,which have a one
year guarantee) provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of
Ireland and is subject to the following provisions that your appliance:
●
●
●
●
Has been installed and used correctly in accordance with this instruction
booklet.
Has been used solely for domestic purposes and is located on domestic
premises (ie. not for commercial or trade use).
Has been properly connected to a suitable electrical supply voltage as
stated on the appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone
other than one of our own service engineers.
For information on any other Hotpoint product call: 08701 50 60 70
or visit: www
.hotpoint.co.uk
SERVICE &
GUARANTEE
22
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise risk of injury to children, remove the
door,plug and cut mains cable off flush with the appliance. Dispose of these parts separately to ensure that
the appliance can no longer be plugged into a mains socket.
After sales service
“No company is better positioned to offer an after sales service on a Hotpoint
appliance than us - the manufacturer”
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully
inclusive parts and labour guarantee for the first 12 months. In addition to this you also
have the advantage of free replacement parts for the first 5 years when fitted by a
Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the
following after sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your machine,
see page 2 for the location of these numbers.
Available 364 days a year with a fast, effective and value for money service.
We have the largest white goods repair service in the UK with over 1150 of our own fully
trained engineers. All repairs include a parts and labour guarantee for 12 months from the
date of the repair.
If you require any information or have any questions about your machine,our operators are
on hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer
two service cover plans to give you total peace of mind.
●
Service Cover - FREE service repairs for a single Hotpoint appliance during the
period of cover.
●
Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 10
years old.
Genuine Parts and Accessories
UK: 08709 077 077
www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through
our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
GUARANTEE
SERVICE &
www.theservicecentre.co.uk
23
Key contacts
After Sales Service
Over 1150 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat & 10 to 4 Sun)
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number
Extended Warranties
UK: 08709 088 088
(Open 8 to 6 Mon - Fri)
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 8-30 to 12 Sat)
www
Republic of Ireland: (01) 842 6836
General Domestic Appliances Limited,Morley Way, Peterborough, PE2 9JB.
PRINTED BY SIMLEX.FOUR ASHES,WOLVERHAMPTON. January 2002 Part No. 1666200015-01
.theservicecentre.co.uk
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