Hotpoint EW74, EW75 User Manual

Instructions

60cm slot-in
double oven
cookers

This book covers:
EW74
EW75

2

Contents

Page

Introduction 4

Installation 5

Safety Information 6-7

Features 8

The Controls 9-10

The Timer 11-16

Temperature Conversion Chart 17

Use and Care of the Ceramic Hob 18-20

Grilling 21-22

Top Oven – Conventional Cooking 23

Cooking Temperature Charts 24-25

Main Oven – Fan Cooking 26

Slow Cooking – Main Oven 27

Care and Cleaning 28-31

If something goes wrong / If it still won’t work 32

Hotpoint Service Cover 34

Key Contacts back page

Retention of this Instruction Book

This Instruction Book must be kept handy for reference as it contains important
details on the safe and proper use of the appliance.

If you sell or pass the appliance to someone else, or move house and leave it behind,
make sure this Book is also provided so the new owner can become familiar with the
appliance and safety warnings.

3

Introduction

Your new appliance is guaranteed* and will give lasting service. This guarantee is only
applicable if the appliance has been installed in accordance with the installation
instructions detailed in this booklet.

To help make best use of your cooking equipment, please read this booklet carefully.

The cooker is designed specifically for domestic use and responsibility will not be
accepted for use in any other installation.

When the cooker is first used an odour may be emitted,

When first using the cooker ensure that the room is well ventilated (e.g. open a window or
use an extractor fan) and that persons who may be sensitive to the odour avoid any
fumes.
It is suggested that any pets be removed from the room until the smell has ceased. This
odour is due to temporary finish on oven liners and elements and also any moisture
absorbed by the insulation.

* The guarantee is subject to the provisions that the appliance:

(a) Has been used solely in accordance with the Users Instruction Book.
(b) Has been properly connected to a suitable supply voltage as stated on the

rating plate attached to this equipment.

(c) Has not been subjected to misuse or accident or been modified or repaired by

any person other than the authorised employee or agent.

(d) Has been correctly installed.

this will cease after a period of use

This appliance conforms to the following EEC Directives:

Electromagnetic Compatibility Low Voltage Equipment
89/336/EEC 73/23/EEC
92/31/EEC 93/68/EEC
93/68/EEC

4

Installation

WARNING – THIS APPLIANCE MUST BE EARTHED.

Mains Connection

Your cooker should have been checked to ensure
supply volt
The model number and serial number are located on the front of the cooker, as shown on
the Feature’s page.
The cooker must be connected by a competent person such as one who is a, NICEIC
registered contractor to a suitable double-pole control unit with a minimum rating of
32A and a minimum contact clearance of 3mm (applicable to newer properties, older
properties where a 30A double pole control unit and a minimum contact clearance of
3mm is acceptable).
The double pole control unit should be fitted adjacent to the cooker, in accordance with
IEE regulations. The control unit must be within 2 metres of but not directly above the
appliance and should be easily accessible in the event of an emergency.
The power supply cable should conform to B.S.6004 with a conductor size of 6mm
minimum.
Access to the mains terminals is gained by removing the rear access cover. The mains
cable must pass through the cable clamp adjacent to the terminal block. Sufficient cable
should be used to allow the cooker to be pulled out for servicing.

Ensure that the mains cable is routed away from any brackets affixed to the rear panel
and is not trapped to the rear wall when pushing the cooker into position between
cabinets.

Levelling

Four feet are fitted which can be adjusted up or down to set the height (900mm - 930mm)
and level the cooker.
The feet can be simply screwed in or out to lower or raise the cooker.
After the correct height is achieved, lock the feet into position by tightening the locking nut
using an open ended spanner.

CAUTION: Some soft floor coverings may get damaged if the cooker is not moved carefully.
NOTE: Ensure oven shelves are level by using a spirit level on the rod shelves.

this is stated on the rating plate, which is situated

age,

that the voltage corresponds with your

on the outer rear panel.

2

,

Siting the Cooker

The cooker is designed to fit between kitchen cabinets spaced 600mm apart. The space
either side need only be sufficient to allow withdrawal of the cooker for servicing and
cleaning. It can be used with cabinets one side or both as well as in an angled corner
setting. It can also be used freestanding.
Adjacent side walls which project above hob level, must not be nearer to the cooker than
150mm and should be
cooker hood should not be nearer than 650mm.

Note: This appliance must NOT be fitted on a platform.

Moving the Cooker

Before moving your cooker, switch off at the cooker control unit, ensure that it is cool.
Open the grill door sufficiently to allow a comfortable grip on the underside front edge of
the oven roof, avoiding any grill elements.

Radio Interference

This appliance conforms to EN 55014 regarding suppression of radio and television
interference.

Note: Take care in moving the cooker as it is heavy. Take care to ensure that any floor
covering is not damaged.

protected by heat resistant material. Any overhanging

surface or

5

Safety Information

When used properly your appliance is completely safe but as with any electrical

product there are certain precautions that must be observed.

PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE.

Always

● Remove all packing from the appliance before switching on for the first time.

● Understand the controls prior to using the appliance.

● Keep children away from the appliance when cooking as the surfaces will get

extremely hot during and after use.

● Turn controls off when not in use.

● Stand back when opening an oven door to allow any build up of steam or heat to

disperse.

●

Always use dry good quality oven gloves when removing items from the oven/grill.

● Always place pans centrally over the hotplate making sure handles are kept away from
the edge of the hob and cannot become heated by other hotplates or pans.

●

Always take care to avoid heat or steam burns when operating the controls.

● Always turn off the electricity supply at the wall switch and allow the appliance to cool
before cleaning (or changing an oven lamp if fitted).

●

Always make sure the shelves are in the correct position before switching on the oven
or grill.

● Always keep the oven/grill door closed when the appliance is not in use.

● Always keep the appliance clean as a build up of grease or fat from cooking can cause

a fire.

●

Always follow the basic principles of food handling and hygiene to prevent the possibility
of bacterial growth.

● Always keep ventilation slots clear of obstructions.

● Always refer servicing to a qualified appliance service engineer.

● Always take care when removing items from the grill compartment when the lower

oven is in use as the contents will be hot.

● Always turn off the electricity supply to the appliance at the wall switch should any
glass panel (if fitted) crack or shatter and then DO NOT USE THE APPLIANCE until
repaired.

● During use, the oven becomes hot. Care should be taken to avoid touching heating
elements inside the oven.

6

Safety Information

Never

● Never stare at Halogen heating units.

● Never leave children unsupervised where a cooking appliance is installed as all

surfaces will be hot during and after its use.

● Never allow anyone to sit or stand on any part of the appliance.

●

Never store items above the appliance that children may attempt to reach.

● Never leave anything on the hob surface when unattended and not in use.

● Never remove the oven shelves whilst the oven is hot.

● Never heat up unopened food containers as pressure can build up causing the

container to burst.

● Never store chemicals/food stuffs or pressurised containers in or on the appliance,
or in cabinets immediately above or next to the appliance.

● Never place flammable or plastic items on or near the hob.

● Never fill a deep fat frying pan more than 1/3 full of oil, or use a lid.

DO NOT LEAVE DEEP FAT FRYING PANS UNATTENDED WHILE COOKING.

● Never use the appliance as a room heater.

● Never use the grill to warm plates.

● Never dry any items on either the hob or oven doors.

● Never install the appliance next to curtains or other soft furnishings.

● Never operate the grill with the grill door closed as this will cause the appliance to

over heat.

● Never use ‘steam cleaners’.

SAFETY ADVICE IN CASE OF A CHIP-PAN FIRE

In the event of a chip pan fire or any other pan fire.

1. TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH.

2. COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH, this will smother the flames
and extinguish the fire.

3.

LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE
often caused by picking up a hot pan and rushing outside with it.

MOVING IT. Injuries are

NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the

force of the extinguisher is likely to tip the pan over.

Never use water to extinguish oil or fat fires.

7

Features

1200W Ceramic

1800W Ceramic - EW75

1800W Dual Circuit Solarglo

Ceramic - EW74

1200W Ceramic

1500W Dual Oval Solarglo
Ceramic - EW75

1800W Ceramic - EW74

Hob Hot
indicator

Control panel

Conventional Grill

Grill pan and
food support

‘Stay Clean’ liners

Top Oven door

Main Oven door

Timer

Grill pan handle
fixed/detachable

Top oven
rod shelf

Inner door glass

Oven light
Oven fan

Door Switch

‘Stay Clean’ liners

Model number &

Serial number label

Main oven
rod shelf

Inner door glass

8

The controls

Switch on the electricity supply to the cooker at the Cooker Control Unit.

Dual Circuit Control - EW74

Hob Controls

Dual Circuit Control

Top Oven
Neon

Grill
Control

Hotplate Controls

Dual Circuit Control - EW75

As each control knob is turned clockwise, numbers from 6 - 1 on the control
knob decrease. Setting 6 is the highest/hottest. Setting 1 is the
lowest/coolest. These are 6 fixed positions for cooking.

This is to control a dual circuit plate with two elements. By turning the knob
clockwise the whole hotplate is switched on, numbers 1-4 on the control
knob, 4 is the highest setting. With the knob turned anti-clockwise, only the
inner part of the hotplate is switched on, this is also indicated by numbers
1-4 on the control knob, 4 is the highest setting. Variable power for either
the whole or the inner part of the hotplate is obtained by selecting any
number between 1 and 4.

The off position is identified by an ‘0’.
The hob hot warning light will operate soon after any of the heating areas
are switched on. It will remain illuminated until the ceramic surface has
cooled down.

Top
Oven
Control

Timer

Main Oven
Neon

Main
Oven
Control

9

The controls (continued)

Grill Control ­Top Oven

Top Oven Control

Main Oven Control

Notes

Slow Setting ‘S’

The grill control will not operate unless the top oven control is in the ‘0’ off
position.
The grill control provides fully variable heat control for either the twin grill
or single (left hand side) grill by selecting any number between 1 and 4.
When turned clockwise the twin grill will be switched on and any power
setting from 1 - 4 can be selected. The power level numbers are indicated on
the control knob.
When turned anti-clockwise the single grill will be switched on and any power
setting from 1 - 4 can be selected. The power level numbers are indicated on
the control knob.
The off position is identified by an ‘0’.

This control switches on the top and bottom heating elements in the top
oven. The temperature in the oven can be set anywhere between 100˚C and
220˚C. The red thermostat light will glow initially and remain on until the oven
reaches the required temperature. It will then cycle off and on, as the oven
thermostat maintains the correct temperature.
The off position is identified by an ‘0’.

This control switches on the main oven. To select Fan Cooking - Turn the
control clockwise and select any temperature between 80˚C and 230˚C. As
the control is turned the fan will start, the oven interior light and the red
main oven thermostat light will come on and the heating element around the
fan will start heating.
The fan and the oven interior light will remain on throughout cooking.
The red main oven thermostat light will come on until the oven reaches the
required temperature. It will then cycle off and on as the oven thermostat
maintains the correct temperature.

1. Never operate both the top oven control and the grill control together.
The grill will not operate unless the top oven control is in the ‘0’ off
position.

2. If the main oven does not switch on when the control is turned, check that
the Timer is in manual operation.

The main oven has an Economy setting to select. Turn the main oven control
to the Slow Setting ‘S’ (see page 27).
NOTE: Slow Cooking can be cooked automatically (see Timer instructions).

10

Oven Timer Operation

Note: Timer must be set to ‘Time of Day’ and ‘Manual’ before the oven
can be used.

AUTOMATIC COOKING

The Main Oven can be controlled by the Automatic Timer.

HINTS ON AUTOMATIC COOKING

1. Select foods which will require the same cooking time and temperature.

2. To ensure food does not cool down and require reheating, set the end

3. Always ensure that meat and poultry is defrosted before placing in the

4. Whenever possible, take food out of the refrigerator and keep it as cool

5. If cooking food that requires frying before placing in the oven for

6. Never place hot or warm food in the oven for delay start cooking as it

7. We advise that dishes containing left-over cooked poultry or meat, e.g.

8. Ensure that delay start times are kept to a minimum to prevent bacterial

9. Wine or beer may ferment and cream may curdle during the delay period

10. Foods which discolour should be protected by coating in fat or tossing in

11. Dishes containing liquid should not be filled too full to prevent boiling

12. Food should be well sealed (but not airtight) in a container to prevent the

13. Always ensure that food is piping hot and cooked thoroughly before

14. Only reheat food once.

time so the food is ready when you require it.

oven.

as possible.

automatic cooking, keep the delay time to a minimum.

could cause the oven to be warm and produce harmful bacteria in the
food.

Shepherd's Pie, should not be cooked automatically if there is to be a
delay period.

growth in food.

so it is best to add these ingredients just before serving.

water to which lemon juice has been added, prior to placing food in the
oven.

over.

loss of liquid during cooking. Aluminium foil gives a good seal.

serving.

11

Know Your Timer

CLOCKFACE

The timer incorporates a 24 hour clock.

Ensure the correct time of day is always set, before using your cooker.

SYMBOLS

A ‘bell’ symbol will light up when you select a Minute Minder Period and will
remain lit for the period set.
At the end of the Minute Minder Period, the timer will emit an audible tone and
the ‘bell’ symbol will disappear.

The ‘cookpot’ symbol will light up either:–
– When the timer is in manual mode, or
– During the actual Cook Period.

‘AUTO’ will light up:–
– When the timer is first turned on it will flash. It will go out when a time of day

is set or when the timer is set to manual.
The ‘AUTO’ symbol will flash at the end of an Auto Cooking programme to indicate
that the programme has finished.

(When the ‘AUTO’ symbol is flashing, to return the oven to Manual operation,
turn the oven controls off, ensure that the correct time of day is set, and press
the “Manual” button – The ‘AUTO’ symbol will go out).

TIMER FUNCTION BUTTONS

Minute Minder
Button

Here you can set a time period of up to 23 hours 59 minutes, that will count down.
When it reaches zero, the timer will emit an audible tone.

For Example: If you set 20 minutes, the audible tone will occur 20 minutes later.

AUTO COOKING PROGRAMME

Cook Period Button

End Time Button

Manual Button

“+” and “–” Buttons

12

Cook Period is the actual length of time for which, the timer will switch the oven(s) on
as part of an “Auto Cooking” programme.
(e.g. If you set 2 hours, the food will be cooked for 2 hours).

The time of day at which you want an “Auto Cooking” programme to end.
For Example: If you set a “Cook Period” for 2 hours, and “End Time” of 11:00. The

timer will switch the oven(s) on at 9:00 and turn the oven(s) off at 11:00. You will hear
a audible tone at 11:00, to indicate that the Auto Cooking Programme has finished.

Notes:

- When setting an Auto Cooking programme you will need to set the oven
control(s) to the required temperature(s) when you set the timer.

- If an Auto Cooking programme has been set the oven(s) will only operate during
the pre-programmed time.

Needs to be pressed to cancel an Auto Cooking programme and return the oven(s) to
Manual operation.

Used to adjust the various timer function settings.

Electronic Clock & Automatic Oven Timer
Operation

SETTING THE TIME OF DAY

Step 1 Make sure all oven controls are turned Off.

Step 2 Check the electricity supply to the cooker is turned on.

Step 3 When switched on the display will show 0.00 and the Auto symbol,

flashing intermittently.

Step 4 Press & hold in both the Cook Period & End Time buttons together.

Step 5 With the Cook Period & End Time buttons still held in, press either the “+”

or “–” buttons to set the correct time of day.

Step 6 Release all the buttons simultaneously.

THE TIME OF DAY IS NOW SET.

To change the time of day repeat Steps 4, 5 & 6 above.

Note: You cannot adjust the time of day if the timer has been set for an

Auto Cooking Programme.

SETTING THE MINUTE MINDER

Step 1 Ensure the time of day is set correctly.

Step 2 Press and hold the Minute Minder button.

Step 3 With the Minute Minder button held in, set the required Minute Minder

period using the “+” and “–” buttons. A ‘bell’ symbol will light up.

Release all buttons and the timer display will revert back to the time of day.
The ‘bell’ symbol will remain lit to signify that a Minute Minder period has been
set.

At the end of the set time an audible tone will be heard, and the ‘bell’ symbol will
disappear.

Step 4 To cancel the audible tone press the Minute Minder button.

Note 1 When the Minute Minder has been set, the time remaining can be checked at any

Note 2 If necessary the Minute Minder can be cancelled before the tone sounds by

time by simply pressing the Minute Minder button.

pressing and holding the Minute Minder button and then at the same time
pressing the “–” button until 0.00 appears in the display window.

13

Electronic Clock & Automatic Oven Timer
Operation

AUTO COOKING PROGRAMMES

There are two Auto Cooking programmes that can be selected using your timer:–
(a) To set the timer to switch the oven On and Off Automatically

(b) To set timer to switch on immediately and OFF automatically after a set cook period.

a) TO SET THE TIMER TO SWITCH THE OVEN ON AND OFF AUTOMATICALLY

This allows you to cook at a specified time for a chosen period before the oven switches
off Automatically.

Step 1 Check that the correct time of day is set, if not follow instructions for setting the time of day.
Step 2 Place food onto the correct shelf position in the oven and close the oven door.

Step 3 Press and hold in the Cook Period button.

The display will read 0.00 with the ‘cookpot’ symbol lit.

Step 4 With the Cook Period button still held in, set the required Cook Period

using the “+” and “–” buttons.

Release the buttons and the timer display will revert to the time of day with the
‘Auto’ symbol and ‘cookpot’ symbol lit.

Step 5 Press and hold in the End Time button.

The display will read the earliest possible end time for the Cook Period
that you have set above.
The ‘Auto’ symbol and ‘cookpot’ symbol will be lit.

Step 6 With the End Time button still held in, use the “+” and “–” buttons to set

the ‘End Time’ (i.e. The time you require the oven to switch off).

Release all the buttons and the timer will revert back to the time of day.

The ‘Auto’ symbol will remain lit to signify that an Auto Cooking Programme has
been set. The ‘cookpot’ symbol will go out.

Step 7 Turn the oven control to the required temperature, and if necessary

select the appropriate oven function.

14

At the end of the Automatic Cook Period the Auto Symbol will flash and an
intermittent bleeping sound will be heard.
The audible tone will continue unless cancelled.
The ‘Auto’ symbol will continue to flash until the timer is returned to Manual
operation (see below).

Step 8 Press the Manual button, the audible tone will be cancelled and the

oven will be returned to Manual.

Step 9 Turn the oven control to the OFF position.

Electronic Clock & Automatic Oven Timer
Operation

Note 1 When cooking automatically the Cook Period can be checked at any time by simply

Note 2 When cooking automatically the End Time can be checked at any time by simply

b) TO SET TIMER TO SWITCH ON IMMEDIATELY AND OFF AUTOMATICALLY AFTER A SET COOK

NOTE: The Cookpot symbol disappears

pressing the Cook Period button.

pressing the End Time button.

PERIOD

Step 1 Check that the correct time of day is set, if not follow instructions for setting the time of day.
Step 2 Place food onto the correct shelf position in the oven and close the oven door.
Step 3 Turn the oven control to the required temperature, and if necessary select the appropriate oven

function.

Step 4 Press & hold in the Cook Period button, the display will read 0.00 and the

‘cookpot’ symbol will light up.

With the Cook Period button still held in set the required Cook Period using the
“+” and “–” buttons. Example: 1hr 30 minutes (as shown).

Note: Cook Period is the length of time the food requires to cook.

Step 5 Release all buttons.

The timer display will revert to the time of day with the ‘Auto’ symbol lit &
‘cookpot‘ symbol remaining lit.

At the end of the Cook Period the ‘Auto’ symbol will flash and an intermittent
audible tone will be heard.
The audible tone will continue until cancelled. The ‘Auto’ symbol will continue to
flash until the timer is returned to Manual operation (see below).

Step 6 Press the Manual button. The audible tone will be cancelled and the

oven will be returned to Manual.

Step 7 Turn the oven control to the OFF position.

15

Electronic Clock & Automatic Oven Timer
Operation

TO CANCEL AN AUTO COOKING PROGRAMME BEFORE
THE COOK PERIOD HAS FINISHED.

Step 1 Turn the oven control to the OFF position.

Step 2 Press the Manual button to return the oven to “Manual” operation.

The ‘Auto’ symbol will go out.

Note 1 When cooking automatically the Cook Period can be checked at any time by simply pressing

OTHER NOTES ON TIMER OPERATION

1. When cooking Automatically the Cook Period can be checked at any time simply by pressing the Cook

2. When cooking Automatically the End Time can be checked at any time by simply pressing the End Time

3. Having set a Cook Period and End Time an electronic device stores the information. The device within the

4. When setting an Auto Cooking Programme and a mistake is made, to clear:–

5. If at any time the display shows three flashing zero’s 0.00 and ‘Auto’, it is likely that the electricity supply to

6. To set each function always press and hold the required function button and at the same time press “+” or

the Cook Period button.

Period button.

button.

timer will switch the oven on and off at the required times.

(a) Press and release the Manual button.
(b) Start the sequence again.

the oven has been interrupted. Reset the timer to the correct time of day.

Food in the oven may, therefore, not have been cooked, before serving check food is thoroughly heated
and completely cooked.

“–” buttons.

16

Temperature Conversion Chart

Temperatures

Gas

Mark

1

2

/

1

2

3

4

5

6

7

8

9

The recommended temperatures given are for conventional and fan
ovens. When using a fan oven it will be necessary to reduce the
cooking time by 10 minutes per hour and lower the temperature by
up to 20˚C.
Also, in the majority of cases, it is not necessary to pre-heat the
oven.
However, pre-heating is recommended when cooking items such as
Yorkshire puddings, whisked sponges and bread. Your experience
with the cooker will enable you to select the cooking time and
temperature best suited for your recipe.

˚F

250

275

300

325

350

375

400

425

450

475

Main

Conventional

Oven

120

140

150

160

180

190

200

220

–

–

Main

Fan

Oven

100

120

130

140

160

170

180

200

210

220

Condensation

Condensation may become evident on the inner door and water may
drip through the vent. This is normal when heat and moisture are
present and may be a result of any of the following:

1. Kitchen temperature and ventilation.

2. The moisture content of the food
eg. meat, roast potatoes, Yorkshire pudding, roasting meat, etc.

3. The quantity of the food being cooked at any one time.

17

Using the Ceramic Hob

WARNING: DO NOT USE THE HOB IF IT IS CRACKED. TO AVOID ELECTRIC SHOCK -

SWITCH OFF AT THE COOKER MAINS CONTROL SWITCH IMMEDIATELY AND CONTACT

YOUR NEAREST SERVICE OFFICE (see KEY CONTACTS, back page).

Ratings of Cooking Zones - EW74
Front Left Front Right Back Left Back Right

Ceramic Ceramic Solarglo (dual circuit) Ceramic
1200W 1800W 1800W 1200W
160mm diameter 180mm diameter 180mm diameter 160mm diameter

Ratings of Cooking Zones - EW75
Front Left Front Right Back Left Back Right

Ceramic Solarglo (dual oval) Ceramic Ceramic
1200W 1500W 1800W 1200W
160mm diameter 180mm diameter 160mm diameter

The Working of the
Heating Zones

Choice of
Saucepans

Heating only occurs within the marked circular cooking zones. The
zones heat up and cool down quicker, providing greater
controllability for sensitive foods. Each heating zone is equipped
with a thermal limiter which is a safety cut-out which prevents the
ceramic glass from overheating. After several minutes at full power
without a pan on the heating zone the thermal limiter will switch the
heating elements off and on automatically to avoid any damage to
the ceramic glass.

It is essential that the saucepans you use on the ceramic hob are
suitable.

ALWAYS USE:

● Good quality pans with smooth, flat, heavy bases.

● Saucepans manufactured from aluminium (enamelled or

machined) or stainless steel.

● Correct size saucepans. The base of the pan must cover the
heating zone completely.

● Saucepans with lids which are well fitting to reduce cooking time
and energy use.

NEVER USE:

● Pans with thin, distorted or uneven bases as these will extend
cooking times, waste electricity and cause damaging, local
hotspots on the glass surface.

● Pans with ridged or recessed bases.

● Pans with damaged or rough bases which could scratch the

glass surface.

● Glass or glass ceramic utensils.

18

Care of the Ceramic Hob

In order to keep your ceramic hob in good condition, follow these
simple guidelines:

Do Not

Do not stare at halogen heating units.
Do not cook directly on the hob surface without a cooking utensil, as

this will result in damage to the surface of the hob.

Do not use the hob as a worktop surface as damage may occur to

the smooth surface of the hob.

Do not drag or slide utensils on the hob surface, as this will cause

scratches in the surface of the hob.

Do not allow a cooking utensil to come into contact with the hob

surround.

Do not place anything between the base of the utensil and

the ceramic hob, e.g. do not use asbestos mats,
aluminium or wok stand.

Do not leave any utensils, food or combustible items on the hob when

it is not in use.

Do not place aluminium or plastic foil, or plastic containers on the

hob.

Do not leave the hotplates or cooking areas switched On unless they

are being used.

Do not leave heating zones uncovered when they are switched On.

We recommend not to place large preserving pans or fish kettles
across two heating areas.

Do

Do not leave utensils partly covering the heated areas.

Always ensure that they are placed centrally over
the heated areas and have the same diameter as
the heating area used.

Always ensure that the bottom of the pan is both clean and dry. Dirt

or moisture between the pan and the hob can cause pitting of
the surface of the glass.

We do not recommend the use of utensils with a base diameter
greater than 25cm (l0ins).

Pressure cookers or other large pans should be used on the front
cooking areas.

Always ensure that saucepan handles are positioned safely.
Always take extra care when cooking foods with a high sugar content

eg. jam, as spillage will cause damage to the surface of the
glass.

Always clean spills immediately (see Care and Cleaning).

19

Care of the Ceramic Hob (continued)

IMPORTANT – As with any cooking appliance there could be some fire

risk attached to the heating of oil, particularly for deep fat frying,
cooking utensils containing oil must not be left unattended (e.g. to
answer the telephone) on or in close proximity to the patterned
cooking areas.

1. Use a deep pan, large enough to completely cover the appropriate
heating area.

2. Never fill the pan more than one-third full with fat or oil.

3. Never leave oil or fat unattended during the heating or cooking
period.

4. Do not try to fry too much food at a time, especially frozen food.
This only lowers the temperature of the oil or fat too much,
resulting in greasy food.

5. Always dry food thoroughly before frying, and lower it slowly into
the hot oil or fat. Frozen foods, in particular, will cause frothing
and spitting, if added too quickly.

6. Never heat fat, or fry, with a lid on the pan.

7. Keep the outside of the pan clean and free from streaks of oil or
fat.

8. Never allow excessive splashing of oil onto the hob.

Safety
requirements for
deep fat frying

In the unfortunate event of a chip pan fire:

1. Switch Off the electricity supply.
NEVER attempt to move the pan - burns and injuries are caused
almost invariably by picking up the burning pan and rushing outside
with it.

2. Smother flames with a fire blanket or damp cloth.
NEVER use a fire extinguisher to put out a pan fire, as the force of
the extinguisher is likely to tip the pan over.
NEVER use water to extinguish oil or fat fires.
When smothering the flames DO ENSURE that you FACE and ARMS
are WELL PROTECTED from the flames to save you from becoming
hurt.

3. After the fire has been extinguished LEAVE THE PAN TO COOL FOR
AT LEAST 60 MINUTES BEFORE MOVING IT.

4. If you fail to put the fire out, call the fire brigade immediately.

20

Grilling

CAUTION: Accessible parts may become hot when the grill is in use - children should be

kept away.

Grilling must be done with the top oven door open.
Control knobs may become hot during grilling. The operation of the
controls is covered on page 9.
Remember the grill will not operate until the top oven control is in
the ‘0’ off position.

To operate the grill
proceed as follows:

● Open the grill/top oven door.

● When toasting or grilling, the rod shelf can be placed on either

of the runners.

● Preheat the grill on setting 4 for approximately 5 minutes, using

either the single (left hand side) or twin width setting, depending
on the amount of food to be cooked.

● Fixing the grill pan handle - Ensure that the handle is secure

before use (see figs 1,2 and 3 on next page). The food to be
cooked should be placed on the grill pan/grill pan grid. Place the
grill pan on the shelf and push back until the pan is correctly
positioned beneath the grill element.

Notes

When positioning the grill pan, for grilling, ensure that the grill pan
handles do not become ‘caught’ in the oven shelf.

Before use ensure the grill pan handle is positioned correctly.

● Food which only requires browning should be placed directly on

the shelf, on either of the runners.

● Leave the control at setting 4 for toast and for the sealing and

fast cooking of foods. For thicker foods requiring longer
cooking, turn the control to a lower setting after the initial
sealing on both sides on setting 4. The thicker the food the
lower the control should be set.

ALWAYS ENSURE THE GRILL PAN IS CLEAN BEFORE USE - EXCESS FAT BUILD UP IN THE

WARNING: Take care as oven/grill will be hot - always wear oven gloves.

BOTTOM OF THE PAN COULD CAUSE A FIRE HAZARD.

21

Grilling (continued)

GRILL CHART

- Pre-heat the grill for 5 minutes on maximum control setting before grilling

Food

Toasting of

Bread products

Small cuts of

meat, sausages,

bacon, etc.

Chops etc.

Gammon steaks

Chicken pieces

Fish: fingers

Whole

Fillets

Fish in

breadcrumbs

Pre - Cooked

potato products

Pizzas

Browning of

food

Grill Setting

4

4 for 4 mins.

reduce to lower

setting.

4 for 6-8 mins.

reduce to lower

setting.

4

3

3

3

4

Approximate Cooking time

3 - 10 mins.

10 - 20 mins.

20 - 30 mins.

10 - 20 mins. Whole fish and fillets placed in

the base of the grill pan.

15 - 20 mins.

15 - 20 mins.

12 - 15 mins. in the base of the grill pan.

8 - 10 mins. Dish placed directly on the shelf.

The settings in the above guide have been developed to cook food successfully without

excessive fat spitting and splashing.

Fixing the Grill Pan
handle

The grill pan handle is detachable from the pan, to facilitate
cleaning and storage. Fix the grill pan handle securely in position
before use.
The handle fits onto the grill pan edge with the small recess, Fig 1.
Tilt the handle over the recess and slide it towards the centre, Fig

2.

Ensure the handle is fully located. Insert washer and fixing screw
and tighten fully to ensure handle is secured, Fig 3.

Recess

Fig. 1

Always fit the screw prior to use.

22

Fig. 2

Fig. 3

Top Oven – Conventional Cooking

The heat for conventional cooking in the top oven is provided by the
grill element and the element under the floor of the oven. It is ideal
for the slow cooking of cheaper cuts of meat in casseroles etc. but
can also be used for small joints of meat up to 1.5kg (3lb).

The operation of the controls is covered on page 10.
See cooking charts for temperatures and shelf positioning (pages
24 and 25).

The top oven can be used either independently to cook small
quantities of food or in conjunction with the main oven to provide
additional cooking space.

● The shelf should be positioned on the first or second runner
from the bottom.

To use the oven
proceed as follows:

25mm (1 in)

Platewarming in the
top oven

WARNING: DO NOT put delicate items china or items which could be affected by heat

● Set the top oven control to the required temperature, the top
oven light will come on and wait for the thermostat light to go
off, indicating that the oven has reached the right temperature.

● The food to be cooked should be placed in the centre of the
shelf with a gap of at least 25mm (1in) between it and the grill
element. This should avoid burning and ensure even cooking.

● Do not place food or dishes on the floor of the oven.

Plates and dishes placed on the floor of the top oven will be heated
when the main oven is in use.
When the main oven is not in use, for instance when a meal is being
cooked on the hob, place the plates and serving dishes on the shelf
using the bottom runner and turn the top oven control to
approximately 100˚C. A maximum time of 10-12 minutes is all that is
required to heat the plates and dishes.

NEVER operate the grill control when using the top oven for
cooking or warming plates and dishes.

into the oven.

23

Oven Temperature Charts – Baking

9-12

15-25

Time in mins.

˚C

170/180

210/220

Temperature

Yes

heat

Pre-

Oven

Position in

Runner 2 from

Runner 2 from

bottom of oven.

bottom of oven.

10-15

20-25

Time in mins.

Top Oven Cooking Fan Oven Cooking

˚C

180/190

210/220

Temperature

12-15

15-20

20-25

160/170

170/190

190/200

Yes

Yes

Runner 2 from

Runner 2 from

bottom of oven.

20-30

170/180

Runner 2 from

bottom of oven.

10-15

20-25

180/190

200/210

on size

Depending

60-75 7 inch

130/140

140/150

bottom of oven

bottom of oven.

Runner 1 or 2 from

bottom of oven

Runner 1 or 2 from

on size

60-75 7 inch

Time Dependent

140/150

150/160

on use

on use

Dependent

190/200

30-45

Dependent

180/190

190/200

Yes

Runner 1 from

Runner 1 from

bottom of oven.

on recipe

Time Dependent

190/200

Runner 2 from

bottom of oven.

30-40

on recipe

Time Dependent

200/210

190/200

20-25

105-135

130/140

190/200

Yes

Runner 1 from

Runner 2 from

bottom of oven.

bottom of oven.

bottom of oven.

20-30

90-120

140/150

200/210

40-50

45-50

140/150

200/210

Yes

Runner 1 from

Runner 1 from

bottom of oven.

40-50

150/160

Runner 2 from

bottom of oven.

30-45

200/210

180-240

80-90

bottom of oven.

150-180

100

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

heat

Pre-

Sponge Sandwich

Baking

Note: If soft margarine is used for cake making, temperatures recommended by the manufacturers should be
followed. Temperatures recommended in this chart refer to cakes made with block margarine only.

Small Cakes

Scones

Food

(fatless)

Victoria Sandwich

Swiss Roll

Semi-rich Fruit

cakes

Rich Fruit Cakes

Shortcrust Pastry

Puff Pastry

Individual Yorkshire

Yorkshire Pudding

Puddings

Milk Pudding

Yes

Baked Custard

Bread

24

Yes

Meringues

Time (approx.)

(1lb) + 20 mins extra

20-25 mins per 450g

(1lb) + 25 mins extra

20-30 mins per 450g

(1lb) + 25 mins extra

25-30 mins per 450g

25-30 mins per 450g

C

o

(1lb) at 150/160

(1lb) + 25 mins extra

13-15 mins per 450g

(1lb) + 20 mins extra

18-20 mins per 450g

C

o

- 2 Hrs

2

/

1

1

450g at 150

allow 12 mins per

˚C

Temperature

heat

Pre-

Meat

Oven

Position in

Time (approx.)

Top Oven Cooking Fan Oven Cooking

Oven Temperature Charts – Meat

35 mins per 450g (1lb) +

160/180

No

Beef

160/180

No

Lamb

(1lb)

35 mins over.

35-40 mins per 450g

40 mins per 450g (1lb)

160/180

No

Pork

160/170

No

Veal

from

bottom

Runner 1

of oven.

+ 40 mins over

(1lb) + 40 mins over

40-45 mins per 450g

40 mins per 450g (1lb)

160/180

No

Chicken/ Turkey

up to 4kg (8lb)

(1lb)

40-45 mins per 450g

No

Turkey 4 to 5.5kg

(8 to 12lb)

over 5.5kg (12lb)

(1lb)

(1lb) + 25 mins over

25-30 mins per 450g

25-30 mins per 450g

140-150

No

Casserole

hrs

2

/

1

2-2

˚C

170/180

Temperature

Yes

heat

Pre-

Beef/ Lamb

(slow roasting)

Meat

170/180

190/200

Yes

Yes

Beef/ Lamb

(foil covered)

Pork

(slow roasting)

170/180

190/200

Yes

Yes

Pork

(foil covered)

Veal

(slow roasting)

170/180

190/200

Yes

Yes

Veal

(foil covered)

Poultry/Game

(slow roasting)

150

190/200

Yes

Yes

Poultry/Game

(foil covered)

Casserole

Medium: 70˚C Pork: 90˚C

Well Done: 75˚C Veal: 75˚C

If using aluminium foil, never: 1. Allow foil to touch sides of oven. 2. Cover oven interior with foil. 3. Cover shelves with foil.

The most accurate method of testing the readiness of joints of meat or whole poultry is to insert a meat thermometer into the

thickest part of a joint, or the thickest part of poultry thighs, during the cooking period. The meat thermometer will indicate when

the required internal temp has been reached.

Beef - Rare: 60˚C Lamb: 80˚C Poultry: 90˚C

25

Main Oven – Fan Cooking

The heat for fan cooking in the main oven is provided by an element
situated at the back of the oven, around the fan

Fan cooking is ideal for large poultry or joints of meat, reducing
cooking times and often eliminating the need for pre-heating the
oven. It is also ideal for batch cooking where food is cooked on more
than one level, because the forced circulation of hot air gives an
even temperature from the top to the bottom of the oven.

The operation of the controls is covered on page 10.
See cooking charts for temperatures and shelf positioning (pages
24 and 25).

To use the oven
proceed as follows:

● The shelves should be evenly spaced. To avoid unnecessary
cleaning, shelves which are not in use should be removed from
the oven.

● Set the main oven control to the required temperature. Pre­heating is not normally necessary, but some foods such as
bread, scones and Yorkshire pudding do benefit from being
placed in a hot oven (see cooking charts).

● Place the food to be cooked in the centre of each shelf to allow
for even air circulation around the food.

26

Using The Slow Cook Setting ‘S’

‘S’ SLOW setting

Advantages of “SLOW” cooking are:

Storage and re-heating of food:

Operation:

Points to consider when preparing food for “SLOW” cooking:

This is used for slow cooking, keeping food warm and warming plates for short periods.
Extra care should be taken when warming bone china, as it may be damaged in a hot
oven.

DO NOT place food or plates directly on the oven floor as this could damage both the

- The oven stays cleaner because there is less splashing.

- Timing of food is not as critical, so there is less fear of overcooking.

- Inexpensive joints of meat are tenderised.

- Fully loading the oven can be economical.

- Cooking times can be extended in some cases by up to 2 hours.
Bearing in mind these advantages, it makes sense to cook larger quantities of food
than required and store them in a freezer to be used cold or for re-heating. It is
important to follow the guidelines given for preparing food using the Slow Setting ‘S’.

1. If food is to be frozen or not used immediately, place it in a clean container and
cool as soon as possible.

2. Always thaw frozen food completely in the refrigerator before re-heating.

3. Always reheat food thoroughly and ensure it is piping hot before serving.

4. Only re-heat food once.

1. Place the prepared food in the main oven and ensure the door is fully closed.

2. Select ‘S’ (Slow Cooking Temperature) by turning Main Oven Temperature Control
clockwise ensuring the oven door is fully closed.

1. Make sure that the dishes to be used will fit into the oven ensuring enough room

for air to circulate.

2. All dishes cooked on the slow setting will require a minimum of 6 hours, however,

if they are cooked for 1-2 hours longer then deterioration in their appearance may
be noticed.

3. Never cook joints of meat over 2.7kg (6 lb) or poultry over 2.0kg (4 lb 8oz).

We do not recommend that joints of meat or poultry are stuffed before cooking
on the slow setting.

4. To seal in the meat juices, always cook meat or poultry at 170˚C for 30 minutes

before wrapping in foil and placing on a rack over a meat tin (to allow good air
circulation) before turning the control to the slow setting and cooking
immediately.

5. Always ensure that joints of pork and poultry are thoroughly cooked by checking

with a meat thermometer before serving.

6. Always thaw frozen foods completely before cooking. We do not recommend

placing frozen food in the oven to cook.

7. Always bring soups, liquids and casseroles to the boil before placing in the oven.

8. Ensure that casserole dishes have a good seal (not airtight) and cover food first

with foil and then the lid to prevent loss of moisture.

9. Ensure that fruit and vegetables are cut into even sized small pieces to cook

properly.

10. Always adjust seasoning before serving.

11. If using dried red kidney beans it is important that the beans are soaked and then

boiled for a minimum of 10 minutes before using in any dish to destroy any
toxins.

12. Egg and fish dishes need only 1-5 hours cooking and should be included in day

cooking sessions, where they can be checked from time to time.

oven lining and the plates which are being warmed.

27

Care and Cleaning of the Oven

WARNING: BEFORE CLEANING, SWITCH THE COOKER OFF AT THE MAINS COOKER
CONTROL PANEL AND ALLOW IT TO COOL. IT IS ESSENTIAL THAT THE OVENS ARE

CLEANED AND KEPT FREE FROM FATS, OIL AND GREASE.

Cleaning of the
Ceramic Hob

Always clean spills immediately. If the hob is reused before cleaning,

spillage will be baked on and be very difficult to remove.

Always switch the cooker OFF at the cooker control panel.

To minimise cleaning:

Always take care and avoid spills.
Always use a Ceramic Hob Cleaner-Conditioner whenever cleaning is

done. The Cleaner-Conditioner forms a protective film on the
hob and contains a mild detergent which makes cleaning
easier. Hotpoint has a Cleaner-Conditioner which can be
obtained, either through a local Hotpoint Service Centre or
retailer, part no.6004.

To clean off stubborn stains, the following can be used when the
surface has cooled:

1. Cif, non-scratch cream cleaner.

2. Heavy soil can be removed from the surface by carefully
using a glass scraper.

3. Hard water stains, grease spots and any discolouration
having a metallic sheen can be removed with Solvol Autosol
Super or any non abrasive stainless steel cleaner.

After cleaning, always use the Cleaner-Conditioner and finish it off by
polishing with a clean, dry paper towel.

Never use abrasive or chemical oven cleaners as they can damage

the surface of the hob.

The visual effect of any scratches which may occur in use can be
minimised by the use of Cleaner-Conditioner. Such scratches cannot
be removed but do not affect the function of the hob in any way.

28

Care and Cleaning of the Oven

WARNING: BEFORE CLEANING, SWITCH THE COOKER OFF AT THE MAINS COOKER
CONTROL PANEL AND ALLOW IT TO COOL. IT IS ESSENTIAL THAT THE OVENS ARE

CLEANED AND KEPT FREE FROM FATS, OIL AND GREASE.

‘Stay Clean’ Liners

Oven Fittings

Oven Interiors

Oven Door Cleaning

Cooker Exterior

‘Stay Clean’ liners are covered with a special enamel which absorbs
cooking soils. At higher temperatures the soiling is slowly destroyed.
In most cases normal cooking at higher temperatures will permit
this cleaning to take place automatically.
However, if higher cooking temperatures are not used regularly
then it may be necessary, in order to prevent heavy soiling, to run
the oven at maximum temperature for at least two hours, from
time to time.
The ‘Stay Clean’ liners can be washed in warm soapy water followed
by rinsing in clear water. Dry well with a soft cloth.

NOTE: Do not use enzyme washing powder, harsh abrasives or
chemical oven cleaners of any kind.

The oven shelves can be cleaned either in a dishwasher or by using a
fine steel wool soap pad. The grill and meat pans can be cleaned in
warm soapy water using a fine steel wool soap pad to remove
stubborn stains or in a dishwasher.
They should be cleaned after each use.

To clean the oven interiors remove all the oven fittings and where
applicable the ‘Stay Clean’ liners.
All types of oven cleaners can be used, but do not allow abrasive
cleaners or oven spray to come into contact with the ‘Stay Clean’
liners.
Use a fine steel wool soap pad to remove stubborn stains.

The inner door glass panel can be removed for easy cleaning, see
page 30.

The outside of the cooker should be cleaned regularly to keep it
looking like new.
Wipe over with a soft cloth wrung out in warm water and dry with a
soft clean cloth.
You can use mild non abrasive cleaners but always read the
manufacturer’s instructions first. Always test their suitability on a
small
area of the cooker not noticeable in normal use.

NOTE: DO NOT use scouring pads or abrasive cleaners as they may
scratch the surface.

Wear protective gloves when cleaning any part of your cooker.

29

Care and Cleaning (cont.)

Door and Control
Panel (Glass)

Door and Control
Panel Trims
(Stainless Steel)

WARNING: TO AVOID ELECTRIC SHOCK, BEFORE REPLACING THE OVEN LIGHT,

Replacement of
the Oven Light

Regularly wipe with a clean, damp cloth and polish with a clean, dry
cloth.

Regularly wipe with a clean, damp cloth and polish with a clean, dry
cloth.

SWITCH THE COOKER OFF AT THE COOKER CONTROL UNIT

(and allow to cool if the oven has been used).

Unscrew the glass cover, using a suitable cloth to protect the
fingers and remove carefully. Unscrew the existing light bulb, and
remove. Screw the new bulb into position and replace the glass
cover, with metal washer, until positioned securely.

30

Care and Cleaning (cont.)

CLEANING THE DOORS

Take particular care not to damage the inner surface of the door inner glass that is
coated with a heat reflective layer. Do not use scouring pads, or abrasive powder,
which will scratch the glass. Ensure that the glass panel is not subjected to any sharp
mechanical blows.

Stubborn stains can be removed by using a fine steel wool soap pad.
inner glass panel may be cleaned, while still warm, without removing it from the door. After
cleaning, rinse and dry with a soft cloth.

SIDE OPENING DOORS
Cleaning the door glass is the same as the drop down doors, except take care to
support the weight of the inner glass when removing and refitting.

DROP DOWN DOORS
Remove the door inner glass as follows.

1. Open the door fully and remove the extrusion end caps (This should be done by
hand but if it proves too difficult, simply lift the inner glass to ease the end
caps out of position).

NOTE: If you need to use a tool - be careful not to damage the extrusion or end cap.

For slight soiling the

2. Carefully slide the inner glass towards you and

3. The inside of the outer door glass can now be

NEVER OPERATE THE COOKER WITHOUT THE INNER DOOR GLASS IN POSITION.

Refit the door inner glass as follows.

1. Open the door fully.

2. Locate the inner door glass into its slots, so that the printing is readable from the

3. Carefully slide the glass into its slots as far as it will go and replace the end caps.

withdraw it from its locating slots. Ensure
that the door is not allowed to slam shut, due
to the reduction in door weight.
Clean the glass as described above.

cleaned while still fitted to the cooker.

face nearest the oven in the closed position and the widest black band is towards
the bottom of the door. The inner door glass has a special reflective coating on
one side, in order to minimise surface temperatures and energy consumption
during use, it is important it is fitted correctly.

31

If something goes wrong ...

.... don’t panic

Just quickly check these points before
calling a Hotpoint engineer:

1. Check that the mains supply is

switched on.

2. Check that the Automatic Cooking

Symbol (Auto) on the Timer is not
flashing, if it is set the oven back to
Manual operation.

3. If using the Grill in the Top Oven

make sure that the Top Oven
Control is set to ‘O’ Off.

If it still won’t work...

Ring

Service (see back cover)

☎

Parts

Please remember your new appliance
is a complex piece of equipment.

‘DIY’ repairs or unqualified and
untrained service people may put you
in danger, could damage the appliance
and might mean you lose cover under
Hotpoint’s Parts Guarantee.

If you do experience a problem with
the appliance don’t take risks; call in
Hotpoint’s own Service Engineer (see
KEY CONTACTS, back page).

Our spare parts are designed
exclusively to fit only Hotpoint
appliances. Do not use them for any
other purpose as you may create a
safety hazard.

32

Notes

33

Hotpoint Service Cover

Satisfaction Guaranteed or Your
Money Back

Hotpoint gives you a unique ‘Satisfaction
Guaranteed’ promise – valid for ninety days after
you have purchased your Hotpoint product. If there
is a technical problem with your Hotpoint appliance,
just call Hotpoint Service (see back page). If
necessary we will arrange for an engineer to call. If
the technical problem is not resolved under this
Guarantee, Hotpoint will replace your appliance or,
if you prefer, give you your money back. Your
statutory rights are not affected, and the Guarantee
is additional and subject to the terms of Hotpoint’s
Five Year Parts Guarantee.

Hotpoint’s Free Five Year Guarantee

From the moment your appliance is delivered
Hotpoint guarantees it for FIVE YEARS.

• In the Five Years all replacement parts are FREE

provided that they are fitted by our own Service
Engineer. During the first year our Engineer’s
time and labour is also free.

• Our guarantee covers loss of food in our

refrigeration and freezer products up to £250
during the first year, subject to verification by one
of our engineers.

• After the first year we will charge for our

Engineer’s time and labour. We do, however,
operate a range of Service Plans (see opposite)
which, for an annual payment, enables you to
cover any repair costs which may be necessary.

• All our service repairs are guaranteed for twelve

months in respect of our labour and any parts
fitted.

• The appliance must be used in the United

Kingdom, and must not be tampered with or
taken apart by anyone other than our own
Service Engineers.

• You may, however, buy parts which can be

safely fitted without specialist knowledge or
equipment. The correct fitting of such parts,
provided they are genuine Hotpoint spares, will
not affect your Guarantee. Parts are available
from our Hotpoint Spares Centres (see back
page).

• Our guarantee does not cover the cost of any

repair, or loss of food in refrigeration products,
due to power failure, accidents or misuse. Nor
does it cover the cost of any visits to advise you
on the use of your appliance. Please read
thoroughly the instruction book supplied with this
appliance.

• If at any time during the Guarantee period we are

unable to repair your appliance, we will refund
any repair costs paid to us in the previous twelve
months. We will also offer you a new appliance at
a reduced charge instead of a repair.

• Our Guarantee is in addition to and does not

affect your legal rights.

• Should you need independent advice on your

consumer rights, help is available from your
Consumer Advice Centre, Law Centre, Trading
Standards Department and Citizens Advice
Bureau.

• All Hotpoint servicing is carried out by our own

Service Organisation located throughout the
United Kingdom and Eire. We will be happy to
deal with any problems which you may have.

34

Hotpoint’s Extended Warranties

Whether you have just one or a number of Hotpoint
appliances in your kitchen, Hotpoint has a range of
Service Plans to give you complete peace of mind.
They enable you to extend your one year labour
guarantee so that you can have repairs completed
FREE during the membership period.

Service Cover

We offer a number of payment methods; cheque,
credit card or you can spread the cost and pay by
direct debit (full details can be obtained on Free
phone [phone]). This covers you for all repairs
during the period of cover, which can be from 1 to 4
years. Service Cover also includes loss of food, up
to the value of £250, in refrigeration appliances.
There is also an option of Service Cover with
Maintenance at an additional cost. This includes an
annual Electrical and Safety check and replacement
of any parts as necessary.

Kitchen Cover

An annual payment covers you for all repairs for all
your Hotpoint appliances which are less than ten
years old. It also covers the cost of loss of food up
to £250 in our refrigeration and freezer products.
There is also the option of Kitchen Cover with
Maintenance at an additional cost. Any additional
Hotpoint appliances purchased after you have
joined Hotpoint Kitchen Cover will automatically be
included during the annual period of cover without
further charge.

Appliance Registration

To ensure that you have the opportunity to benefit
from any of the above Service Schemes and other
offers you should complete and return immediately
the Appliance Registration Form/Questionnaire
supplied with this appliance. Full details and costs
of our Service Schemes, together with an
application form, will be sent to you at the end of the
first year of the guarantee.

Annual Safety/Maintenance Checks

Hotpoint strongly recommends that all its
appliances are regularly checked for electrical and
mechanical safety, whether or not they are covered
by a Service Plan. Worn door gaskets or hoses may
cause a leak on an appliance, which could become
dangerous if neglected.

Proof of Purchase

For future reference please attach your purchase
receipt to this booklet and keep it in a safe place.

Spares and Accessories

Spares and accessories can be ordered from your
local Hotpoint Spares Centre (see back page),
using the order form enclosed.

NOTE: Our Engineers will use every effort to avoid
damage to floor coverings and adjacent units when
carrying out repairs/service work, but in locations
where the Engineer advises you that it will be
impossible to move appliances without risk of
damage, he will only proceed with your approval
that no liability is accepted.

Disposal of your product

To minimise the risk of injury to children please dispose of your product carefully and
safely. Remove all doors and lids. Remove the mains cable (where fitted) by cutting off
flush with the appliance and always ensure that no plug is left in a condition where it
could be connected to the electricity supply.
To help the environment, Local Authority instructions should be followed for the disposal
of your product.

Disposal of old electrical appliances

The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances must be collected separately in
order to optimise the recovery and recycling of the materials they contain and reduce
the impact on human health and the environment.

The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.

35

Key Contacts

After Sales Service

Over 1100 trained specialists, directly employed by us, ensure that you can have

complete confidence in both the appliances and services we offer.

Repair Service and Information Help Desk

UK: 08709 066 066

Monday to Friday, 8am to 7.30pm

Saturday, 8.30am to 5.30pm

Sunday, 9.30am to 3.30pm

www.hotpointservice.co.uk

Republic of Ireland: 0818 313 413

Note: Our operators will require the following information:

Model number

Serial number

Extended Warranties

UK: 08709 088 088

Monday to Sunday, 8am to 8pm

www.hotpointservice.co.uk

Republic of Ireland: 0123 002 333

Genuine Parts and Accessories

Monday to Friday, 8.30am to 5pm

Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB

PRINTED BY SIMLEX .FOUR ASHES, WOLVERHAMPTON. 04/2006 Part no. 195056350.00

UK: 08709 077 077

Saturday, 8.30am to 12noon

www.hotpointservice.co.uk

Republic of Ireland: 0818 313 413

www.hotpoint.co.uk