Wii Remote Plus lights blink, but don’t stay lit
(remote does not sync)
• Review the Sensor Bar setup instructions in this manual to ensure proper placement.
• Make sure batteries are not depleted.
• Try resetting the Wii Remote Plus - remove the batteries, wait one minute,
then replace the batteries. Wait a few seconds, and then try synchronizing
the remote again.
• If you are unable to re-sync the remote, try the following procedure:
1. Turn off the power of the Wii console with the POWER Button on the front of
the console.
2. Unplug the power cord from the wall outlet for a few seconds, then plug it back
in again.
3. Turn on the power of the Wii console.
4. When you see the Health and Safety screen, press and hold the SYNCHRO
Button on the console down for 15 seconds. This will clear any sync
information left on the console.
5. Synchronize your Wii Remote Plus controllers using the procedure on page 22.
Wii Remote Plus or controller accessory buttons stick
Clean sticking buttons using the following procedure:
1. For the Wii Remote Plus, remove batteries and disconnect any accessories
before cleaning.
2. Use an unused toothbrush and hot tap water. Do not use boiling water, soap
or detergent.
3. Dip the toothbrush in hot water and shake off excess amount. Lightly scrub
sticking buttons, working the bristles around sides of buttons and into cracks.
4. Dry controller with soft cloth or towel and let air dry for at least 2 hours.
5. Test buttons and repeat procedure if necessary. Do not submerge in, or pour
any type of liquid onto a controller or accessory.
Wii Remote Plus doesn't properly respond to player
motion (erratic hand cursor, can’t swing bat, can’t bowl, etc.)
• If the lights on your remote blink, but do not stay lit, see the first troubleshooting
step on this page, at left.
• Review the Sensor Bar setup instructions in this manual to ensure proper
placement.
• Make sure no objects are blocking the signals between the Sensor Bar, the Wii
console, and the Wii Remote Plus.
• Make sure batteries are not depleted.
• Use the Sensor Bar Stand if the Sensor Bar is located below under the TV.
• Check and adjust the Sensor Bar sensitivity if necessary. (See page 52 in the Wii
Operations Manual - Channels and Settings.)
The following conditions can interfere with the operation of the remote:
1. Using the remote too close or too far from the Sensor Bar. The optimal distance
is between 3 and 10 feet.
2. Bright light sources, including sunlight, behind or near the TV, shining towards
the remote or reflecting off the TV screen.
3. Highly reflective surfaces near the sensor bar.
4. Sources of infrared light in the gameplay area such as electric, propane or
kerosene heaters, flames from fireplaces or candles, and stoves or other sources
of heat.
5. Radio frequency interference may cause the Wii Remote Plus to work erratically.
Check for and move or turn off wireless devices such as cordless phones,
wireless computer keyboards or mice or other similar devices.
If you think any of these conditions are affecting the operation of the remote, try
removing or reducing the source of interference.
Troubleshooting
FCC Information
34 35
Troubleshooting
FCC Information
Regulations for Equipment Use in U.S.A. and Canada
FCC and Industry Canada Information
In order to comply with FCC radio-frequency radiation exposure guidelines for an uncontrolled
exposure, this device and its antenna must not be co-located or operating in conjunction with any
other antenna or transmitter. This device complies with Part 15 of the FCC Rules and RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the manufacturer could void the user's authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician or call Nintendo
Consumer Service at 1-800-255-3700 for assistance.
The user may find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available
from the U.S. Government Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.
The term IC before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
If your Wii system still does not operate correctly after trying
the troubleshooting steps, DO NOT return the console to the
store. You will lose saved game data and all Wii Shop
Channel downloads and Wii Points.
Visit support.nintendo.com for assistance and additional
troubleshooting and repair options or call 1-800-255-3700.
When playing a game that includes Wii MotionPlus
features, the Wii Remote Plus operates erratically
or unexpectedly.
• The Wii Remote Plus may need to be recalibrated due to the following:
1. Changing batteries in the Wii Remote Plus during gameplay.
2. Moving Wii MotionPlus from a cold environment into a warm environment.
To recalibrate the Wii Remote Plus, place it on a flat horizontal surface with the buttons
facing down. It should be 20” or more from your television and Wii console for
correct calibration. Wait for a few seconds and check the operation. Also, review the
instruction manual for the game you are playing for more information.
NOTE: This procedure must be done during gameplay.