Only qualied service technicians should install and service the appliance. To
obtain the name and phone number of your local Hoshizaki Certied Service
Representative, visit www.hoshizaki.com. No installation or service should be
undertaken until the technician has thoroughly read this Instruction Manual.
Likewise, the owner/manager should not proceed to operate the appliance until the
installer has instructed them on its proper operation. Failure to install, operate, and
maintain the appliance in accordance with this manual may adversely affect safety,
performance, component life, and warranty coverage. Proper installation is the
responsibility of the installer. Product failure or property damage due to improper
installation is not covered under warranty.
Hoshizaki provides this manual primarily to assist qualied service technicians in the
installation, maintenance, and service of the appliance.
Should the reader have any questions or concerns which have not been satisfactorily
addressed, please call, send an e-mail message, or write to the Hoshizaki Technical
Support Department for assistance.
618 Highway 74 South
Peachtree City, GA 30269
Attn: Hoshizaki Technical Support Department
Web Site: www.hoshizaki.com
NOTE: To expedite assistance, all correspondence/communication MUST include the
following information:
• Model Number
• Serial Number
• Complete and detailed explanation of the problem.
2
IMPORTANT
This manual should be read carefully before the appliance is installed and operated.
Read the warnings and guidelines contained in this manual carefully as they
provide essential information for the continued safe use and maintenance of the
appliance. Retain this manual for any further reference that may be necessary.
CONTENTS
Important Safety Information ................................................................................................. 4
I. Installation Instructions ....................................................................................................... 7
A. Location ........................................................................................................................ 7
B. Checks Before Installation ............................................................................................. 8
C. Setup ............................................................................................................................. 8
D. Door Reversal.............................................................................................................. 15
E. Door/Drawer Location Reversal .................................................................................. 18
F. Electrical Connection ................................................................................................... 29
G. Final Checklist ............................................................................................................ 30
II. Operating Instructions ...................................................................................................... 31
A. Important Notes About Usage ..................................................................................... 31
B. Startup ........................................................................................................................ 33
C. Controls and Adjustments ........................................................................................... 33
1. Temperature Reading ............................................................................................. 33
2. Adjusting the Temperature ..................................................................................... 33
D. Defrost ......................................................................................................................... 34
1. Undercounter and Worktop Refrigerators ............................................................... 34
2. Prep Table Refrigerators and Undercounter and Worktop Freezers ....................... 34
E. Food Storage............................................................................................................... 35
F. Safety Devices ............................................................................................................. 36
G. Cooling Performance .................................................................................................. 36
H. Cabinet Condensation ................................................................................................ 36
III. Cleaning and Maintenance Instructions .......................................................................... 37
A. Cleaning ...................................................................................................................... 37
2. Power Supply Connection ...................................................................................... 39
IV. Preparing the Appliance for Periods of Non-Use ............................................................ 40
V. Disposal ........................................................................................................................... 41
3
Important Safety Information
Throughout this manual, notices appear to bring your attention to situations which could
result in death, serious injury, damage to the appliance, or damage to property.
WARNING Indicates a hazardous situation which could result in death or
serious injury.
NOTICEIndicates a situation which could result in damage to the
appliance or property.
IMPORTANTIndicates important information about the use and care of the
appliance.
WARNING
The appliance should be destined only to the use for which it has been expressly
conceived. Any other use should be considered improper and therefore dangerous.
The manufacturer cannot be held responsible for injury or damage resulting
from improper, incorrect, and unreasonable use. Failure to install, operate, and
maintain the appliance in accordance with this manual will adversely affect safety,
performance, component life, and warranty coverage.
To reduce the risk of death, electric shock, serious injury, or re, follow basic
precautions including the following:
• Only qualied service technicians should install and service the appliance.
• The appliance must be installed in accordance with applicable national, state, and
local codes and regulations.
• Appliance is heavy. Use care when lifting or positioning. Work in pairs when needed
to prevent injury or damage. Do not lift using the top section or the doors/drawers.
• To reduce the risk of electric shock, do not touch the plug with damp hands.
• Unplug the appliance before servicing.
• The appliance requires an independent power supply of proper capacity. See the
nameplate for electrical specications. Failure to use an independent power supply
of proper capacity can result in a tripped breaker, blown fuse, damage to existing
wiring, or component failure. This could lead to heat generation or re.
• THE APPLIANCE MUST BE GROUNDED.The appliance is equipped with a
NEMA5-15 three-prong grounding plug
hazards. It must be plugged into a properly grounded, independent 3-prong wall
outlet. If the outlet is a 2-prong outlet, it is your personal responsibility to have a
qualied electrician replace it with a properly grounded, independent 3-prong wall
outlet. Do not remove the ground prong from the power cord and do not use an
adapter plug. Failure to follow these instructions may result in death, electric shock,
or re.
to reduce the risk of potential shock
• Do not use an extension cord.
4
WARNING, continued
• Do not use an appliance with a damaged power cord. The power cord should not
be altered, jerked, bundled, weighed down, pinched, or tangled. Such actions could
result in electric shock or re. To unplug the appliance, be sure to pull the plug, not
the cord, and do not jerk the cord.
• The GREEN ground wire in the factory-installed power cord is connected to the
appliance. If it becomes necessary to remove or replace the power cord, be sure to
connect the power cord's ground wire.
• Do not splash, pour, or spray water directly onto or into the appliance. This might
cause short circuit, electric shock, corrosion, or failure.
• Do not make any alterations to the appliance. Alterations could result in electric
shock, injury, re, or damage to the appliance.
• The appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Children should be properly supervised around the appliance.
• Do not climb, stand, or hang on the appliance or doors/drawers or allow children or
animals to do so. Do not climb into the appliance or allow children or animals to do
so. Death or serious injury could occur or the appliance could be damaged.
• Be careful not to pinch ngers when opening and closing the doors/drawers or rail
cover (prep table models) or when handling food pans. Be careful when opening
and closing the doors/drawers or rail cover when children are in the area.
• Open and close the doors/drawers and rail cover (prep table models) with care.
Opening the doors/drawers or rail cover too quickly or forcefully may cause injury
or damage to the appliance or surrounding equipment.
• Do not use combustible spray or place volatile or ammable substances in or near
the appliance. They might catch re.
• Keep the area around the appliance clean. Dirt, dust, or insects in the appliance
could cause harm to individuals or damage to the equipment.
• Do not throw anything onto the shelves or load any single shelf with more than
120lb. (54.5 kg) of product. They might fall off and cause injury.
• Do not load any single drawer with more than 75 lb. (34 kg) of product. Depending
on the weight of product in the drawers, secure the unit as necessary to prevent it
from overturning. Do not open more than one drawer at a time.
• The appliance is designed only for temporary storage of food. Employ sanitary
methods. Use for any other purposes (for example, storage of chemicals or
medical supplies such as vaccine and serum) could cause deterioration of stored
items.
• Do not block air inlets or outlets, otherwise cooling performance may be reduced.
• Do not tightly pack the cabinet. Allow some space between items to ensure good
air ow. Also allow space between items and interior surfaces.
5
WARNING, continued
• Do not put warm or hot foods in the cabinet. Let them cool rst, or they will raise
the cabinet temperature and could deteriorate other foods in the cabinet or
overload the appliance.
• All foods should be wrapped in plastic lm or stored in sealed containers. Otherwise
foods may dry up, pass their smells onto other foods, cause frost to develop, result
in poor appliance performance, or increase the likelihood of cross-contamination.
Certain dressings and food ingredients, if not stored in sealed containers, may
accelerate corrosion of the evaporator, resulting in failure.
• Do not store items near air outlets. Otherwise, items may freeze up and crack or
break causing a risk of injury or contamination of other food.
Additional Warnings for Prep Table Models
• The entire rail must always be covered by rail dividers and pans (1/6 size, up to
6"(15cm)deep). Otherwise, the appliance will not cool properly.
• Use only 1/6 size pans up to 6"(15cm) deep. Do not use damaged pans.
• Ingredients must be pre-chilled to 37°F (3°C) or less before placing in rail.
• Keep the rail cover closed when not actively preparing food.
• The rail is for keeping ingredients cool while preparing food. If not actively preparing
food for a long period such as overnight, seal pans with plastic wrap in addition
to closing the rail cover. Depending on conditions, the cabinet temperature
setting may need to be adjusted to prevent items from freezing. Alternatively, seal
ingredients and store them in a refrigerator or freezer.
NOTICE
• Protect the oor when moving the appliance to prevent damage to the oor.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure,
clear of obstruction. Do not place anything on top of the appliance in an
undercounter installation. There must be at least 1.5" (4 cm) overhead clearance
for proper ventilation. The factory-installed rear bumpers must be in place to ensure
proper rear clearance. Blockage of airow could negatively affect performance and
damage the appliance.
• Do not allow the appliance to bear any outside weight.
• To prevent deformation or cracks, do not spray insecticide onto the plastic parts or
let them come into contact with oil.
• To avoid damage to the gasket, use only the door/drawer handle when opening and
closing.
• To avoid damage to the top seal, do not lift the appliance by the top panel or
remove the top panel.
Additional Notice for Prep Table Models
• Do not place anything on top of the rail hood or rail cover and do not lift the
appliance by the rail hood or rail cover. The rail hood and rail cover are not
designed to bear any outside weight.
6
I. Installation Instructions
WARNING
• The appliance must be installed in accordance with applicable national, state, and
local regulations.
• Appliance is heavy. Use care when lifting or positioning. Work in pairs when needed
to prevent injury or damage. Do not lift using the top section or the doors/drawers.
• Do not tilt the appliance more than 45°.
A. Location
WARNING
• The appliance is not intended for outdoor use.
• Undercounter and Worktop: Certied to maintain NSF temperatures up to 100°F
(38°C).
• Prep Tables: Certied to maintain NSF temperatures between 45°F to 86°F (7°C to
30°C) and engineered to maintain NSF temperatures up to 100°F (38°C).
• Operation of the appliance, for extended periods, outside of this normal
temperature range may affect appliance performance.
For best operating results:
• The appliance should not be located next to ovens, grills, or other high heat producing
equipment.
• The location should provide a rm and level foundation for the appliance.
• The appliance should not be located in a corrosive environment.
• The factory-installed rear bumpers must be in place to ensure proper rear clearance. For
undercounter and worktop models, a minimum of 1.5" (4 cm) overhead clearance should
be provided for proper ventilation. For prep table models, a minimum of 10"(25cm)
clearance above the rail hood should be provided to allow the rail cover to open.
7
B. Checks Before Installation
WARNING
Refer to the nameplate for electrical specications. The nameplate is located on
the right side wall of the cabinet interior. For more electrical connection details, see
"I.E. Electrical Connection." We reserve the right to make specication and design
changes without prior notice.
Nameplate
• Visually inspect the exterior of the shipping package and immediately report any damage
to the carrier. Upon opening the package, any concealed damage should also be
immediately reported to the carrier.
• Remove the shipping carton, tape, and packing material. Also remove the protective plastic
lm from both the exterior panels and the interior door/drawer panel. If the appliance is
exposed to the sun or to heat, remove the lm after the appliance cools.
• Remove all accessory containers before discarding the packing materials. Dispose of all
packing materials in a proper and environmentally responsible manner.
• Check for missing or damaged accessories.
C. Setup
1. Caster Installation, Leveling the Appliance, and Door Alignment
a) Caster Installation
1) Move as close to the nal location as possible.
2) Remove the 2 bolts securing the appliance to the pallet, then remove the appliance
from the pallet. Block the appliance securely at a height of 8" (20 cm) off the oor. Do
not lay the appliance down.
8
3) Attach the casters to the bottom of the appliance. Locking casters should be attached to
the front of the appliance. See Fig. 1.
Note: For CRM_48(-xx), rear caster brackets must be installed with the rear casters as
illustrated. See Fig. 2.
NOTICE! Ensure casters are completely threaded into appliance and tight.
Door
Rear Caster
Bracket
Fig. 1
Locking Casters
in Front
Rear
Caster
Bracket
Casters
CRM_48(-xx)
Fig. 2
b) Leveling the Appliance and Door Alignment
After installing the casters, lower the appliance to the oor and check the level of the
appliance and the alignment of the doors. If the appliance is out of level or the doors are
out of alignment, follow the steps below. Otherwise, continue to the next section.
1) Secure the doors. Raise and block the appliance. Make sure the appliance is stable.
2) Unscrew the appropriate caster to the approximate desired height. See Fig. 3.
Caster
Fig. 3
3) Position the necessary number of shim plates in place (no more than 3 per caster).
If using more than one shim plate, rotate each additional shim plate 90° from the
adjoining shim plate so that the slots are not aligned. See Fig. 4.
Note: Do not shim the rear of the appliance higher than the front as this could affect
door performance.
Shim Plates
Rotate each shim plate 90°
from the adjoining shim
plate. Maximum of 3 shim
plates per caster.
Caster
Fig. 4
9
4) Tighten the caster. See Fig. 5. NOTICE!Make sure the caster is tight and no slack is
left between the caster, shim plates, and appliance.
5) Repeat the procedure for other casters as needed.
6) Lower the appliance to the oor.
Shim Plates
Caster Tight Against
Shim Plates and Unit
Caster
Fig. 5
2. Check the Refrigeration Circuit
• Visually check that the refrigerant lines do not rub or touch other lines or surfaces and
that the condenser fan blade turns freely.
• Check that the compressor is securely attached.
3. Position the Appliance and Lock the Front Casters
The front casters on the appliance are lockable. After positioning the appliance in its nal
location, lock the front casters.
4. Install the Shelves
1) For each shelf, place the shelf support clips into the pilasters at the desired height
(4 shelf support clips per shelf). See Fig. 6.
2) Place the shelves in position on the support clips.
Fig. 6
Shelf
Shelf Support Clip
Pilaster
10
5. Install the Rail Dividers and Pans (Prep Table Models)
Install the rail dividers and 1/6 size pans included with the appliance. See Fig. 7 and the
table below. The entire rail must always be covered by rail dividers and pans. Otherwise,
the appliance will not cool properly. Use pans with a depth of up to 6"(15cm). Do not use
1) Install and tighten the pivot pins and pivot bolts on the rail hood with the pivot pin shafts
facing inward towards the open rail area. See Fig. 8.
2) Models with Two Rail Covers: Install and tighten the pivot pins and pivot bolts to the
center hinge brackets, then secure the center hinge brackets using the 4×8 screws
provided. See Fig.9.
3) Install the rail cover(s) by squeezing in slightly on the rail cover side panels and aligning
the holes in the rail cover side panels with the pivot pins. See Fig. 10.
Rail Hood
Fig. 8
Pivot Pin
Pivot Bolt
For Models with Two Rail Covers
4×8 Screws
Fig. 9
Fig. 10
Pivot Bolt
Pivot Pin
Pivot Pins
4×8 Screws
Pivot Pin
Center Hinge
Bracket
Pivot Bolt
Center Hinge
Bracket
Rail Cover
Rail Hood
13
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