Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
Please do not return this product to the store.
2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on back of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and
before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under.
Close supervision is necessary when used near children. To avoid injury or damage,
keep children away from product, and do not allow children to place fingers or other
objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not place product on cord. Do not run appliance
over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts. Brushroll continues to rotate when in the upright position.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs on floor.
Do not place cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine
wood sandings, or use in areas where they may be present.
• Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
• Unplug before connecting Powered Hand Tool.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use without Dirt Cup and/or Filters in place.
• WARNING: This product contains chemicals known to the State of California to
cause cancer, birth defects or reproductive harm.
3
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store in a dry place. Do not expose machine to freezing temperatures.
• Brushroll continues to turn while product is turned on and handle is in upright
position. To avoid damage to carpet, rugs, furniture and flooring, avoid tipping cleaner
or setting it on furniture, fringed area rugs, or carpeted stairs during tool use.
• Do not use sharp objects to clean out hose as they can cause damage.
WARNING:
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrican to install the proper outlet. Do not change the plug in any way.
4
CARTON CONTENTS
CARTON CONTENTS
A. Handle
B. Vacuum Base
C. Powered Hand Tool*
D. Powered Hand Tool Clip
E. Crevice Tool
F. Dusting/Upholstery Tool*
G. Wand
H. Screw (for assembly)
I. Dirt Cup
1. VACUUM ASSEMBLY
1.1
A
B
C
E
GH
D
I
*Tool varies per model.
Remove all parts from carton and
identify each item shown.
Make sure all parts are located before
disposing of packing materials.
ATTACH HANDLE
ATTACH HANDLE
Note: Remove the screw located in the vacuum
base and set aside until instruction 1.3
1.2 Insert handle section into vacuum base. Push
down firmly.
1.3 Using a Phillips screwdriver, fasten (1) screw
behind handle into vacuum base.
ATTACH DIRT CUP
ATTACH DIRT CUP
1.4 Place bottom of dirt cup into vacuum body first.
Pivot cup into vacuum. Dirt cup is secure when you
hear a click.
1.2
1.4
F
1.3
POSITION TOOLS
POSITION TOOLS
1.5 Secure Powered Hand Tool Clip (A) over
ridges on side of handle. Attach bottom of Powered
Hand Tool and pivot into clip until secure.
1.6 Place Crevice Tool into Wand and slide into
tool storage area on left back side (B) of vacuum
and place Upholstery Tool on right back side (C) of
vacuum as shown.
1.51.6
A
5
B
C
VACUUM DESCRIPTION
1. Handle
2. ON/OFF Switch
3. Dirt Cup Release Button
4. Carry Handle
5. Dirt Cup
6. Stair Cleaning Handle
7. Height Adjustment
8. Furniture Guard
9. Cord Rewind Pedal
10. HEPA and Carbon Filter* Access
11. Rinsable Filter Access
12. System Check Indicator
13. Powered Hand Tool**
14. Crevice Tool
15. Wand
16. Hose
17. Handle Release Pedal
18. Hose Tube
19. Hose Release Button
20. Upholstery Tool**
2. HOW TO USE
2.1
7
8
*Available on select models only
**Varies per model
1
2
3
4
5
6
12
11
15
10
9
13
14
16
17
20
19
18
ON-OFF SWITCH
2.2
CORD REWIND
AND STORAGE
2.4
A
Plug cord into electrical
outlet.
To turn vacuum ON,
push ON/OFF switch
once.
To turn vacuum OFF,
push switch again.
Grasp the end of the
plug and pull to release
cord from cord reel.
After desired cord length
is reached, the cord will
lock into position.
To return cor d for
storage, hold plug and
press down Cord
Release Pedal (A) on
side of cord reel. Hold
plug when rewinding
onto cord reel. Do not
allow plug to whip when
rewinding.
CARRY HANDLE
2.3
A
6
The cleaner can be
moved by using the
carry handle.
CARPET HEIGHT ADJUSTMENT
2.5
A
3. TOOLS
Tools allow for cleaning surfaces above the floor
and for reaching hard to clean areas.
The vacuum is ready for tool use when handle is in
upright position.
SELECT PROPER TOOL
(Tools may vary per model)
3.1
A
C
B
D
To adjust Height setting, PUSH DOWN and TURN
knob (A) to desired setting.
For maximum cleaning performance, the following
carpet height settings are recommended:
• Lowest setting: for all types of carpet and bare floors.
• Higher settings: for very deep pile carpet, where easier pushing effort is desired, while
maintaining good cleaning performance.
IMPORTANT
If the vacuum is difficult to push, push down and
turn knob to the next higher setting.
IMPORTANT
Brushroll continues to turn while product is
turned on and handle is in upright position. To
avoid damage to carpet, rugs, furniture and
flooring, avoid tipping cleaner or setting it on
furniture, fringed area rugs, or carpeted stairs
during tool use.
A. Use Upholstery Tool to clean upholstered
furniture, draperies, mattresses, clothing, and
carpeted stairs. (Tool varies per model)
B. Powered Hand Tool may be used for upholstered
furniture, draperies, mattresses, clothing, automobile
interiors, and carpeted stairs.
C. Wand is used to give extra length to your hose.
Use it with any of the above tools.
D. Crevice Tool may be used in tight spaces,
corners and along edges in such places as dresser
drawers, upholstered furniture, stairs and baseboards.
REMOVING HOSE
3.2
To remove Hose for tool
use, press the Hose
Release Button and pull
Hose end out.
To lock back into place,
push Hose into Hose
Tube until you hear a
click.
ATTACH WAND AND TOOLS
3.3
To attach tool or wand
to hose, push firmly into
place.
WARNING
Unplug vacuum before
connecting Powered
Hand Tool.
7
!
STAIR CLEANING
3.4 Lift vacuum by Stair Cleaning Handle and
position on stairs. Clean forward to back. Never
leave the vacuum standing on stairs when not
cleaning.
3.5 The Hose and Powered Hand Tool can also be
used for stair cleaning.
!!
CAUTION
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the
cleaner from falling, always place cleaner at bottom of stairs on floor. Do not place cleaner on stairs or
furniture, as it may result in injury or damage.
3.4
3.5
HOW TO CLEAN TOOLS
To clean Hose and Powered Hand Tool, wipe with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water with a detergent. Rinse and air dry completely
before using.
4. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and
care of your vacuum will ensure continued cleaning effectiveness.
The System Check Indicator located at (A), alerts you to possible system
performance issues. Please refer to the Troubleshooting section on page 13 for
possible causes and solutions.
Any other servicing should be done by an authorized service representative.
4.1
A
!!
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty dirt cup.
3. Inspect and remove blockage along the dirt path. This blockage may occur at the: nozzle inlet,
hose connector, hose, dirt cup inlet, cyclonic filter, washable filter, and HEPA filter.
4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner
needs servicing.
NOTICE
DIRT CUP
When to Empty
4.2 Empty the dirt cup before the dirt cup reaches the max line (A). Place the
vacuum in the upright position before removing the dirt cup.
!!
CAUTION
To reduce the risk of injury from moving parts, unplug vacuum before
servicing. Do not use vacuum without dirt cup or filters in place.
Very fine materials, such as face powder or cornstarch, may seal the filter
and cause a reduction in performance. When using the vacuum for this
type of dust, empty the cup and clean the filters often.
8
4.2
A
DIRT CUP
(continued)
How to Empty
4.3 Press dirt cup
release button (A) and
pivot cup out.
4.4 Hold dirt cup over
trash receptacle, push
dirt cup door release
lever (A) to open dirt
cup door (B).
Close dirt cup door (B).
Press firmly to secure
at front (C).
4.5 Place bottom of dirt cup into vacuum body first. Pivot dirt cup into vacuum
body and press firmly until it locks into place.
4.3
A
4.4
B
A
C
FILTERS: When to Clean
To maintain optimal performance, filters should be
cleaned every two months under normal use.
Rinsable Filter: How to Clean
Remove dirt cup as described in Fig. 4.3.
4.6 Pull up on dirt cup latch (A) to open.
4.7 Pull on filter tab to remove Rinsable Filter.
Hold filter under running water for two minutes to
remove dirt and debris. Squeeze filter twice while
underwater. Squeeze a final time to remove
excess water.
4.6
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing. Do not use
vacuum without dirt cup or filters in place.
B
A
4.5
4.7
IMPORTANT
Allow filter to dry completely before replacing.
Dry filter on edge so air circulates on both sides
of filter. This may take up to 24 hours.
Replace filter, tab side out.
Close lid securely by pushing at (B) until it clicks as
shown in Fig. 4.6.
Replace dirt cup as described in Fig 4.5.
Rinsable Filter: What to Buy
When used and maintained properly, your Rinsable
Filter should never need replacement. If desired,
replacement filter is available. Ask for Hoover
Part No.303173001.
HEPA Filter: How to Clean
!!
4.8 With fingers in slots, pull filter frame (A)
straight out. Hold filter over a trash receptacle
and tap out dirt and debris.
Slide back into position on vacuum.
To reduce the risk of injury from moving parts,
unplug vacuum before servicing. Do not use
vacuum without dirt cup or filters in place.
CAUTION
IMPORTANT
DO NOT RINSE OR WASH the HEPA Filter cartridge.
HEPA Filter: What to Buy
When used and maintained properly, your HEPA Filter should never need
replacement. If desired, replacement filter is available. Ask for Hoover
No.303172001.
9
®
Part
4.8
A
®
Carbon Filter : How to Clean
(Available on select models only).
Your Carbon filter is located under the HEPA Filter.
IMPORTANT
DO NOT RINSE OR WASH the Carbon Filter.
Cyclonic Filter Assembly: How to Clean
Carbon Filter: What to Buy
When used and maintained properly, your
Carbon filter should never need replacement.
If desired, replacement filter is available. Ask
for Hoover® Part No.902404001.
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
Do not use vacuum without dirt cup or filters
in place.
4.10 Dirt and debris can be cleaned from the filter
assembly with the Dusting/ Upholstery Tool.
4.11 Place the filter assembly on the dirt cup,
aligning (3) tabs (A) on filter with (3) slots on dirt cup
(B) and twist it clockwise to secure into position.
Replace dirt cup as described in Fig. 4.5.
BRUSHROLL: How to Clean
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
4.12 Turn vacuum over so bottom side is facing up.
Rotate red upper latch (A) counterclockwise.
4.13 Slide red lower latch (B) to the unlock position.
4.14 Pivot out bottom plate and remove any debris
and/or hair from brushroll.
Reposition bottom plate, aligning tabs along front
edge of nozzle guard with slots in nozzle. Rotate
back into position. Slide red lower latch to Lock
position, and rotate red upper latch clockwise.
4.9
A
4.12
4.10
4.11
B
A
A
4.13
B
4.14
10
HOSE: How to Clean
!!
CAUTION
To reduce the risk of injury from moving parts, unplug vacuum before servicing.
4.15
4.15 To remove Hose for tool use, press the Hose Release Button (A) and pull
Hose end out.
Clear away debris or obstructions from Hose. Do not use sharp objects to clean
out hose as they can cause damage. To lock back into place, push Hose into
Hose Tube until you hear a click.
POWERED HAND TOOL: How to Clean
!!
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
4.16 Turn tool so bottom faces up. Rotate the
latches (A) on either side of tool.
4.17 Remove bottom plate (B).
4.18 Remove any debris and/ or hair from brushroll.
Replace bottom plate by aligning tabs along front
edge of tool. Rotate latches back into locked position.
CAUTION
4.16
A
A
4.17
4.18
B
11
BELT
!!
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
The belt is located under the bottom plate of the
vacuum and should be checked from time to time to
be sure it is in good condition.
When To Replace
Replace belt if it is stretched, cut or broken.
To check the Stretch belt, refer to Fig. 4.22 - 4.24.
How To Replace
4.19 Turn vacuum over so bottom side is facing up.
Rotate red upper latch (A) counter clockwise.
4.20 Slide red lower latch (B) to the unlock position.
4.21 Lift off bottom plate.
4.22 Remove used belt from brushroll (C) then from
motor shaft (metal rod) (D) and discard.
CAUTION
4.19
4.21
A
4.20
4.22
B
D
C
Stretch Belt: What to Buy
Use only genuine HOOVER® belts with your
vacuum. When purchasing a new belt, ask for
Stretch Belt - HOOVER® part No. 38528033.
4.23 With lettering on outside of belt, slide new belt
over motor shaft (metal rod) (E), then slip around
area of brushroll without bristles (F).
With belt in place, pull and slide brushroll into nozzle
making sure that the brushroll end caps are in the
correct orientation.
IMPORTANT
Rotate brushroll manually to make sure belt is
not twisted.
4.24 Reposition bottom plate, aligning tabs along
front edge of nozzle guard with slots in nozzle.
Rotate back into position. Slide red lower latch to
Lock position, and rotate red upper latch clockwise.
4.23
4.24
E
F
12
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
!!
To reduce risk of personal injury - unplug vacuum before servicing.
PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Vacuum won’t
run
System Check
Indicator has
turned red
or
Vacuum won’t
pick up
or
Low suction
Dust escaping
from vacuum
Powered Hand
Tool brushroll
won’t turn
Smoky/burning
smell detected
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace
4. Thermal Protector activated.4. Unplug and allow vacuum to cool for 30min.
1. Rinsable Filter and/ or HEPA
Filter is dirty.
2. Dirt Cup full and/ or clogged.2. Empty Dirt Cup - Pg.8.
3. Broken or worn Belt.3. Replace Belt - Pg.12.
4. Brushroll and/ or Hose
clogged.
5. Carpet height setting is
incorrect.
1. Dirt Cup full.1. Empty Dirt Cup - Pg. 8.
2. Dirt Cup not installed correctly. 2. Review Dirt Cup removal & replacement -
To speak with a customer service representative call1-800-263-6376; Mon-Fri 8am-7pm EST. In Canada,
contact Hoover
®
Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada,
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-263-6376, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the back of the vacuum.)
Please do not return this product to the store.
®
service and genuine Hoover® parts, locate the nearest Authorized Hoover
®
, Inc., Company in Glenwillow for service. This will only result in delay.
®
14
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