Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on lower handle of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and
before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under.
Close supervision is necessary when used near children. To avoid injury or damage,
keep children away from product, and do not allow children to place fingers or other
objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not place product on cord. Do not run appliance
over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts. Brushroll continues to rotate when in the upright position.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs on floor.
Do not place cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine
wood sandings, or use in areas where they may be present.
• Unplug before connecting Powered Hand Tool.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use without dust bag and/or Filters in place.
• WARNING: This product contains chemicals known to the State of California to
cause cancer, birth defects or reproductive harm.
3
• A Thermal Protector has been designed into your cleaner to protect it from
overheating. When the thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Check fullness of filter bag; change if needed.
3. Inspect and remove blockage along the dirt path. This blockage may occur
at the: nozzle inlet, hose, hose tube, dirt tube, and filter bag inlet.
4. When cleaner is unplugged and motor cools for 30 minutes, the thermal
protector will deactivate and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your
cleaner needs servicing.
CAUTION:
TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store in a dry place. Do not expose machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can cause damage.
WARNING:
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrican to install the proper outlet. Do not change the plug in any way.
Actual model may vary from images shown.
4
1. CLEANER ASSEMBLY
CARTON CONTENTS
1.1 Remove all parts from carton and identify
each item shown. Make sure all parts are
located before disposing of packing.
A. Handle Screws
B. Hose*, Cleaning Tools* and Wands*
C. Handle
D. Cleaner Body
*Accessories may vary.
1.1
B
A
C
D
ATTACH HANDLE
1.2 Looking at the back
of the cleaner, make
sure switch (A) is in the
OFF position.
1.3 Push screws into
holes on back of
handle.
Using a Phillips screw
driver, tighten screws
securely.
1.4 Remove label (D)
from self-propel button.
ATTACH HOSE
1.5 Align end of hose
with projection (E) over
slots (F) in dirt duct on
back of handle.
1.6 Slide hose into (F)
and twist hose to lock it
into place.
1.7 Position hose over
rack and into hose
tube (G).
1.2
1.3
A
1.5
E
1.6
F
F
IMPORTANT
Hose must be connected as shown for all operations.
1.4
D
1.7
G
5
Actual model may vary from images shown.
POSITION TOOLS
1.8 Place smaller
diameter end of wand,
into bottom of rack.
Snap wand into clip at
the top. Repeat with
other wand.
1.9 Snap dusting brush
(H), crevice tool (I) and
furniture nozzle (J) into
storage area on back of
cleaner.
1.10 Insert turbo tool
into holder bristles first,
push on the neck of the
turbo tool to snap in
place. Turbo tool should
fit securely inside turbo
tool holder.
1.8
1.10
1.9
J
2. HOW TO USE
CORD STORAGE
1.11 Wrap cord on cord
hooks for convenient
storage. Attach the plug
I
to end of cord.
H
1.11
CLEANER DESCRIPTION
1. Handle
2. Self-Propel Button
3. ON-OFF Switch
4. Hose
5. Powered Hand T ool Holder
6. Powered Hand T ool
7. Final Filter Door
8. Handle Release Lever
9. Edge Groomers
10. Furniture Guard
11. Brushroll Control
12. Carpet Height Control
13. Headlight*
14. ‘Dirt FINDER’ Display*
15. Embedded ‘Dirt FINDER’
Sensitivity Switch*
16. Check Bag Indicator
17. Bag Door
18. Cord Hooks
19. Carrying Handle
20. Extension Wand
21. Dusting Brush*
22. Upholstery Tool*
23. Crevice Tool*
ON-OFF SWITCH
2.2 Plug cord into
electrical outlet.
To turn cleaner ON,
push switch up.
To turn cleaner OFF,
push switch down.
2.2
2.1
5
4
17
16
14
13
12
11
10
*Accessories not included with your model may be purchased
separately by visiting www.hoover.com, or your local HOOVER
service center.
1
2
3
6
19
7
15
18
8
9
20
23
21
22
®
Actual model may vary from images shown.
6
SELF-PROPEL FEATURE
2.3 This feature allows you to control how quickly the cleaner moves.
The self-propel feature operates only
IMPORTANT
To move forward, push handle forward and guide cleaner away from you.
To move backward, gently pull handle back and guide the cleaner toward you.
Guide cleaner carefully at first until you have adjusted to the ease of
operation.
For increased control in tight places (e.g., around and under furniture, noncarpeted floors), slide the self-propel button to OFF to deactivate the feature.
when the cleaner switch and the self
propel button are both ON.
2.3
TRANSPORTING CLEANER
2.4 To move your
cleaner from room to
room, put handle in
upright position, tilt
cleaner back on rear
wheels and push
forward.
2.4
HANDLE POSITIONS
2.6 The handle of your cleaner has three positions;
upright for storage and when using cleaning tools;
operating position for general operation on carpet
and floors; low for reaching under low furniture.
Step on handle release lever to lower handle.
EMBEDDED DIRT FINDERTM FEATURE
(Available on select models only)
2.7 With red and green lights (A), the ‘Dirt FINDER’
system alerts the user to areas of carpet that may
need more cleaning attention. It is able to sense
when larger amounts of dirt particles, especially
embedded dirt, are removed.
To let you know that the ‘Dirt FINDER’ feature is
ready the red light will come on when the cleaner is
first turned on. After a few seconds, the red light will
go off and the green light will come on. Cleaning
may then begin.
The green light will remain on throughout cleaning
except when the detector senses that a larger
amount of dirt is being picked up; then the red light
will come on.
When the red light is on, you should take additional
cleaning strokes in the area until it changes to
green.
7
CARRYING CLEANER
2.5 The cleaner can be
moved by using the
carrying handle located
on the back of the
cleaner.
2.5
2.6
2.7
• The red light may
seldom come on during
cleaning. This means
that your cleaner is
picking up primarily fine
surface dust and lint
which the system may
not detect, or that the
carpet is generally clean. To increase the feature’s
sensitivity to dirt, set the switch (B) to the “Hi”
position.
• At other times, the red light may stay on for a
considerable amount of time. This means that the
carpet contains a high level of dirt which is being
removed by the cleaner. To decrease the feature’s
sensitivity to dirt, set the switch to the “Reg.”
(Regular) position.
Actual model may vary from images shown.
A
B
CARPET HEIGHT ADJUSTMENT
2.8 When it is necessary to raise and lower the front of the cleaner for various
carpet pile heights, slide the carpet height control (C) to the desired setting. To
easily adjust the carpet height adjustment, lightly lift the front of the nozzle while
adjusting the height adjustment knob.
For maximum cleaning performance, the following carpet height settings are
recommended:
• Low setting: for all types of carpet.
• Higher settings: for very deep pile carpet where easier pushing effort is desired,
while maintaining good cleaning performance.
2.8
C
If the cleaner is difficult to push, slide control to the next higher setting.
BRUSHROLL CONTROL
IMPORTANT
CLEANING LIGHTWEIGHT
FLEXIBLE RUGS
When handle is in upright position, brushroll is
IMPORTANT
automatically OFF.
2.9 Move the brushroll
control only when the
handle is in the upright
position.
Slide control to
“Carpet” to turn
brushroll ON for
cleaning carpet or
rugs.
Slide control to “Hard”
to turn brushroll OFF
when cleaning bare
floors.
EDGE CLEANING
2.11 Special edge
groomers are provided
on both sides of the front
of the cleaner to
remove dirt in carpet
near baseboards and
furniture.
Guide either side parallel
to the edge of carpet or
furniture.
2.9
2.11
2.10 Stand on one end
of rug and move cleaner
toward other end or
edge. Before reaching
edge, push down on
handle. This will lift up
the front of cleaner as
shown and will prevent
rug from clinging to
cleaner.
Continue to lift front of
cleaner so that when
you have reached the
edge, it is completely off
the rug. Move cleaner
back to start again,
lower front of cleaner,
and use only forward
strokes.
HOW TO CLEAN TOOLS
To clean the hose, wipe off dirt with a cloth
dampened in a mild detergent. Rinse with a
damp cloth.
Cleaning tools may be washed in warm water with
a detergent. Rinse and air dry before using.
2.10
Actual model may vary from images shown.
8
CLEANING TOOLS
2.12 When using cleaning tools, cleaner handle
should be in the upright position to activate the
automatic “brushroll OFF” and for convenience in
moving the cleaner from one area to another.
Turn cleaner OFF before disconnecting and
connecting hose to hose tube (A).
To use hose, lift hose end as shown.
2.12
A
SELECT PROPER TOOL
(Tools may vary per model)
2.13
D
A
B
E
C
ATTACH WAND AND TOOLS
2.14 Attach any tool or wand to the hose (G) by
pushing it firmly into hose.
Attach second wand or tool to wand (H) by pushing
it firmly onto the wand.
Twist wand or tool slightly to tighten or loosen the
connection.
STAIR CLEANING
2.15 Use the hose and powered hand tool or
furniture nozzle for stair cleaning.
With handle in upright position, clean from bottom
to top.
A. Dusting brush may be used for carved furniture,
table tops, books, lamps, lighting fixtures, venetian
blinds, baseboards, shutters, and registers.
B. Furniture nozzle may be used for upholstered
furniture, draperies, mattresses, clothing, automobile
interiors, and carpeted stairs.
C. Crevice tool may be used in tight spaces, corners
and along edges in such places as dresser drawers,
upholstered furniture, stairs and baseboards.
D. Wands are used to give extra length to your
hose. Use them with any of the above tools.
E. Powered hand tool may be used for upholstered
furniture, carpeted stairs and hard-to-reach places.
2.14
G
H
2.15
!!
CAUTION
Use extra care when cleaning on stairs. To
avoid personal injury or damage, and to prevent
the cleaner from falling, always place cleaner
at bottom of stairs or on floor. Do not place
cleaner on stairs or furniture, as it may result in
injury or damage.
9
Actual model may vary from images shown.
ATTACH HOSE
2.16 Push ON/OFF switch to OFF position.
Align end of extra reach hose with projections (I)
over slots (J) in dirt duct.
2.17 Slide hose into (J) and twist hose to lock it into
place. (To detach hose, reverse procedure.) Attach
wands or tools to the other end of hose.
2.16
I
J
2.17
J
CHECK BAG INDICATOR
2.18 The indicator (K) will begin to show red as the
filter bag fills with dirt.
There are three conditions that will cause the indicator
to become completely red:
1. If the bag is full; change the bag.
2. If very fine materials have been picked up,
clogging the bag pores; change the bag.
3. If there is a blockage at the front of the cleaner,
in the hose, tools or at the bag opening; remove
the blockage (see “Clearing blockages” section).
2.18
K
3. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure
continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative.
FILTER BAG
!!
When to Replace
Check filter bag from time to time. It is recommended
that you change the filter bag when dirt reaches the
dotted line. If more dirt than this accumulates, your
cleaner will not operate effectively.
Very fine materials, such as face powder,
cornstarch, fireplace ashes or fireplace soot,
may seal the filter bag and may cause it to burst
even though it is only partially full of dirt. When
cleaner is used to remove material of this
nature, change filter bag often.
CAUTION
IMPORTANT
All new carpet has loose fibers which can fill the
bag quickly while vacuuming. This type of
debris does not activate the “Check bag”
indicator available on some models.
What to Buy: Filter Bag
Use only genuine HOOVER® bags with your
vacuum. When purchasing a new bag, ask for
HOOVER® HEPA Type Y Bag Part #902419001
or Carbon HEPA Type Y Bag Part #902481001.
Actual model may vary from images shown.
10
CHANGING FILTER BAG
Disconnect cleaner from electrical outlet.
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
Do not operate cleaner without either the
secondary or final filter in place.
3.1
3.2
A
B
Removing Bag Door
3.1 To change filter bag, grasp top of bag door and
pull door forward. Remove door.
Removing and Installing Filter Bag
3.2 Grasp filter bag collar (A) and pull collar from
tube (B).
Note: Do not clean out old filter bag and reuse.
Discard used filter bag.
Hold new filter bag as shown. Align opening in filter
bag with (B). Push (A) firmly onto (B). Tuck in filter
bag.
Replacing Bag Door
3.3 Reposition bag door by placing tab on bottom
of door into opening (C).
Press top of door to snap securely shut.
FILTERS
Secondary Filter
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
Do not operate cleaner without either the
secondary or final filter in place.
3.3
C
3.4
A
3.4 The secondary filter (A), located behind the grill
in the bottom of bag compartment, protects the
motor from dirt particles.
If filter becomes dirty, pull off grill and lift out filter.
Hand wash filter in cold water with mild detergent,
then air dry.
Reposition dry filter and grill.
What to Buy: Secondary Filter
Additional filter is available at Hoover.com or
call 1-800-944-9200. Use only genuine
HOOVER® Secondary Filter with your vacuum.
When purchasing a new Secondary Filter, ask
for HOOVER
Actual model may vary from images shown.
11
®
Part No. 38765023.
Final Filter
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
Do not operate cleaner without either the
secondary or final filter in place.
The final filter assists in the filtration process to return
clean air to the room.
The 3 layer filter (some models) can be washed in
the same manner as the secondary filter and
reused.
3.5 T o remove final filter, first open the door on the
side of the cleaner. Grasp filter (B) and pull it straight
out. Reposition new filter by reversing this
procedure.
How to Reattach Filter Door
The filter door is designed with a “break-away“
feature which allows it to snap free if it is pushed
open too far.
CHECK BRUSHROLL CHANNELS
Because your WindTunnel™ cleaner picks up so
well, we strongly recommend you check for debris
accumulation in the channels next to the brushroll
when you check the filters. Removing this debris
will help maintain you cleaner’s excellent pick up
and suction.
!!
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
3.5
3.6
C
B
3.6 To reattach, align hinges (C) of cover with slots
on sides of filter area.
Press door back into place.
What to Buy: Final Filter
Additional filter is available at Hoover.com or call
1-800-944-9200. Use only genuine HOOVER®
Final Filter with your vacuum. The final filter can be
replaced with any of the following filters: 3 layer,
washable - HOOVER
Remove debris as follows:
1) Disconnect cleaner from electrical outlet.
2) Check for debris accumulation by removing
bottom plate (Fig. 3.9) and looking in the channels
next to the brushroll (Fig. 3.18).
3) Remove any accumulation.
4) Reposition bottom plate (Fig. 3.13).
®
part No. 40110006
HEADLIGHT
To reduce the risk of electrical shock, unplug
vacuum before cleaning or servicing.
(Available on some models)
!!
CAUTION
Removing Lens
3.7 Using a Phillips screwdriver, remove the two
screws as shown and lift off lens.
Installing Bulb and Replacing Lens
3.8 Pull old bulb straight out of socket. Push new
bulb straight into socket until locked in place.
Excessive force is not required.
Reposition lens and secure with the two screws.
Actual model may vary from images shown.
3.7
3.8
What to Buy: Headlight
This cleaner uses a 12 volt, wedge base type
912 bulb, Hoover part No. 27313101.
Additional bulbs may be ordered at Hoover.
com or call 1-800-944-9200.
12
BELTS
The belts are located under the bottom plate of the
cleaner and should be checked from time to time to
be sure they are in good condition.
The flat (wide) belt is described below; the other is
described under “Brushroll replacement”.
When to Replace
3.9 To check the flat belt, remove bottom plate as
shown. Replace belt if it is stretched, cut or
broken.
How to Replace
!!
Agitator brushroll can start suddenly. Unplug
cleaner before turning it over.
WARNING
3.9
3.11
3.10
B
A
C
3.12
3.9 Place handle in low position and turn cleaner
over so bottom side is up.
Remove the 4 screws as shown with a Phillips
screw driver.
Lift off bottom plate (A).
3.10 Flat belt (B) operates the self-propel feature
and indirectly drives the brushroll.
Remove used belt (B) from large pulley (C) and
discard.
3.11 With lettering on outside of belt, slide new belt
over motor shaft (D).
3.12 Place other end of belt over large pulley (C)
while rolling the pulley in direction shown.
3.13 Reposition bottom plate and 4 Phillips head
screws. Tighten screws securely.
What to Buy: Belt
Use only genuine HOOVER® belts with your
cleaner. When purchasing a new belt, ask for
Flat belt - HOOVER® part No. 38528035.
If desired, additional belts can be purchased at
Hoover.com or 1-800-944-9200.
D
3.13
C
Actual model may vary from images shown.
13
V-BELT
!!
Agitator brushroll can start suddenly. Unplug
cleaner before turning it over.
How to Inspect
The V-belt is designed to last for a long time and is
not normally replaced. However, if V-belt is cracked,
gouged or broken, now is a good time to replace it
as follows.
Slide flat belt off large pulley as shown in Fig. 3.10.
How to Remove
3.14 To remove V-belt, slide back of belt over pulley
(C). Then firmly pull on belt and “snap” it out.
Discard used belt and replace.
To install new belt (with lettering on outside of belt),
slide back of belt over pulley and pull front of belt
toward groove (E) next to pulley.
Belt will “pop” into place.
Positioning Belt on Brushroll
before positioning belt onto brushroll, check for
debris accumulation as described in Fig. 3.23.
3.15 Insert brushroll through belt and position belt in
groove (F) on brushroll.
WARNING
3.14
E
C
3.15
F
What to Buy: V-Belt
When purchasing a new V-Belt, ask for
HOOVER® part No. 38528034.
If desired, additional belts can be purchased
at Hoover.com or 1-800-944-9200.
BRUSHROLL
!!
Agitator brushroll can start suddenly. Unplug
cleaner before turning it over.
When to Replace
Unplug cleaner when it is turned over. When
brushroll brushes are worn, it should be replaced.
3.16 To check condition of brushes, move the edge
of a card across bottom plate while turning brushroll.
To maintain cleaning effectiveness, replace brushroll
if brushes do not touch card.
How to Remove
3.17 Slide Brushroll Control (Fig. 2.9) to “Hard” (OFF)
position. Turn cleaner over and remove bottom plate
(Fig. 3.9). Lift up brushroll and slide V-belt (D) off
brushroll.
How to Install
3.18 Grasp brushroll and fit it into position by first
sliding end, opposite the belt, into the rectangular
slot (G) on side of cleaner.
Push other side of brushroll (H) into place. Belt may
fit loosely when properly installed. Reposition flat
belt and bottom plate (Fig. 3.13)
Actual model may vary from images shown.
WARNING
3.16
3.17
D
3.18
G
H
What to Buy: Brushroll
When purchasing a new brushroll, ask for
HOOVER® part No. 48414144.
If desired, additional brushroll can be purchased
at Hoover.com or 1-800-944-9200.
14
POWERED HAND TOOL
!!
To reduce the risk of injury from moving parts,
disconnect Powered Hand Tool from hose
before servicing.
Not to be used for grooming a pet.
How to Clean
3.19 Turn tool so bottom faces up. Rotate the
latches (A) on either side of tool.
3.20 Remove bottom plate (B).
3.21 Remove any debris and/ or hair from brushroll.
Replace bottom plate by aligning tabs along front
edge of tool. Rotate latches back into locked
position.
CAUTION
3.19
3.21
A
3.20
b
EDGE GROOMER
!!
Agitator brushroll can start suddenly. Unplug
cleaner before turning it over.
When to Replace
3.22 The edge groomers, located on both sides of
the front of the cleaner, should be replaced when
they appear worn.
How to Replace
Remove bottom plate as described in Fig. 3.9.
Lift off both old edge groomers and slide new edge
groomers into position as shown.
Reposition bottom plate and secure with 4 Phillips
head screws (Fig. 3.13).
What to Buy: Edge Groomer
When purchasing a new Edge Groomer ask for
HOOVER® part No. 39411018.
If desired, additional Edge Groomer can be
purchased at Hoover.com or 1-800-944-9200.
WARNING
3.22
Actual model may vary from images shown.
15
CLEARING BLOCKAGES
!!
Agitator brushroll can start suddenly. Unplug
cleaner before turning it over.
Low suction or pick up may be due to a blockage in
the system. Refer to the following steps to check for
blockages continuing with each step until the blockage is found:
1. Check fullness of filter bag; change if needed.
WARNING
Checking Airflow Path
3.23
2. Plug cleaner in and turn ON. Check for suction
at end of hose (A).
a. If there is suction, continue with step 3.
b. If there is no suction, check for blockage in
hose and dirt tube as follows:
1) Disconnect hose from dirt duct (C) by
reversing procedure for “Attach hose”
on p. 4, Figs. 1.5 and 1.6.
2) Clear out hose.
3) Look into (C) and remove blockage.
3. Check connection at hose tube (B); remove any
blockage.
4. Turn cleaner OFF and unplug.
Checking Under Bottom Plate
3.24
5. Remove bottom plate ( Fig. 3.9) and brushroll
(Fig. 3.15).
Look into opening (F), in channnels (G) and around
liner (H), and remove any accumulated debris.
3.23
3.24
F
A
C
H
B
G
3.25
D
If Blockage Occurs During Powered
Hand Tool Use
3.25
1. Disconnect powered hand tool from hose.
Remove bottom plate, belt guard and turbine as
described in Figs. 3.19, 3.20 and 3.21.
Remove any blockage from turbine channel (D).
Replace belt turbine, brushroll, belt guard and
bottom plate.
LUBRICATION
The motor is equipped with bearings that contain
sufficient lubrication for the life of the motor.
The addition of lubricant could cause damage.
Therefore, do not add lubricant to motor
bearings.
Actual model may vary from images shown.
16
4. TROUBLESHOOTING
Not firmly plugged in.
No voltage in wall plug.
Blown fuse or tripped breaker.
Thermal protector activated.
Custom Control™ switch set
on bare oor position.
Agitator is obstructed.
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
!!
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Cleaner won’t run
Agitator brushes
aren’t turning
Cleaner / tools
won’t pick up
Cleaner hard to
push
Cleaner won’t
self-propel
brushroll not
turning
Powered hand
tool brushroll
won’t turn
Broken or worn belt. Replace belt.
Brushroll worn.Replace brushroll.
Filter bag full.Change filter bag.
Incorrect carpet height
setting.
Blockage in air flow passage. Clear blockage.
Incorrect carpet height setting. Move carpet height control to higher setting.
Flat belt broken or worn.Replace belt.
Self-propel button in OFF
position.
Brushroll in OFF position.Move brushroll control to ON position (carpet).
Flat belt broken or wornReplace belt
Too much pressure being
applied to tool.
Blockage in turbine channel.Remove blockage.
Broken or worn belt. Replace belt
Low cleaner suction.Check items under “Cleaner won’t pick up”.
WARNING
Plug unit in firmly.
Check fuse or breaker.
Replace fuse or reset breaker.
Allow cleaner to cool for 30 minutes (this will
reset the thermal protector).
Set switch to carpet position.
Clear obstruction.
Move carpet height control to lower setting.
Slide button to ON.
Continue using tool applying light pressure.
17
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