R
eview this manual before operating the cleaner.
w
ww.hoover.com
Owner’s Manual
Operating and Servicing Instructions
®
6/08
Windtunnel
Cyclonic
TM
ÿ2008 All rights reserved. #17-01-58-058-00-H301
U57809RM
REMANUFACTURED
#59881086.
MMY YXXXXX XXX
SAM PLESAM PLE
1988 1
7 4
1567 7
SAM PLESAM PLE
Æ
HOOVER
NEWTON, IOWA 50208
Made in China
Hecho en China/FabriquÈ en Chine
XXXX
U
L
Æ
C
US
LISTED
Æ
HOUSEHOLD TYPE/TYPE MENAGER/TIPO DOMESTICO
SERIAL NO./NUMERO SER./N⁄MERO DE SERIE
MODEL/MOD»LE/MODELO
U5180-900
120 V. 60 Hz. 12.0 A.
BELT/COURROIE/CORREA 38528040
FILTERS/FILTROS/FILTRES 93001633
www.hoover.com
SERIES/S…RIE/SERIE ZC12.0
CLEANER/ASPIRATEUR/ASPIRADORA
MMY YXXXXX XXX
SAM PLESAM PLE
1988 1
7 4
1567 7
SAM PLESAM PLE
Æ
HOOVER
NEWTON, IOWA 50208
Made in China
Hecho en China/FabriquÈ en Chine
XXXX
U
L
Æ
C US
LISTED
Æ
HOUSEHOLD TYPE/TYPE MENAGER/TIPO DOMESTICO
SERIAL NO./NUMERO SER./N⁄MERO DE SERIE
MODEL/MOD»LE/MODELO
U5180-900
120 V. 60 Hz. 12.0 A.
BELT/COURROIE/CORREA 38528040
FILTERS/FILTROS/FILTRES 93001633
www.hoover.com
SERIES/S…RIE/SERIE ZC12.0
CLEANER/ASPIRATEUR/ASPIRADORA
Contents
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cleaner Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Carton Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
How To Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Cleaner Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cleaning Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Dirt Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Headlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Agitator Brush Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Powered Hand Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13
Agitator Brush Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13
Power Hand Tool Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Thermal Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Authorized Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Clearing Blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Parts & accessories mail reorder form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-18
2
If you need assistance:
Visit our website at hoover.com. Click on the “Customer Service” link to find the service outlet nearest
you OR Call 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S.
only) OR Call 1-330-499-9499 to speak with a representative in our Consumer Response Center.
Please do not return this product to the store.
Thank you for choosing a HOOVER® product.
Please enter the complete model and serial
numbers in the spaces provided.
Model ______________________________
Hint: Attach your sales receipt to this owner’s
manual. Verification of date of purchase
may be required for warranty service of your
HOOVER product.
Important Safety Instructions
When using an electrical appliance, always follow basic precautions, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
WARNING: To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Close supervision is necessary when any appliance is used by or near children. Do not
allow vacuum cleaner to be used as a toy or to run unattended at any time.
• Keep hair, loose clothing, fingers, feet and all parts of body away from openings, rotating
agitator and other moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible materials such as gasoline or fine wood
sandings or use in areas where they may be present.
• Always turn off this appliance before connecting or disconnecting hose.
• Unplug cleaner before connecting the powered hand tool.
• Do not use without dirt cup or filters in place. Empty cup and clean filter frequently
when picking up very fine materials such as powder.
• Use extra care when cleaning on stairs.
• Do not put any object into openings. Do not use with any opening blocked; keep
free of
dust, lint, hair, or anything that may reduce air flow.
• Always disconnect cord from electrical outlet before servicing the cleaner.
• Unplug cleaner when not in use. Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Never handle
plug or appliance with wet hands.
• The use of an extension cord is not recommended.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, take it to a Hoover Sales and
Service Center or Authorized Hoover Warranty Service Dealer (Depot).
• Do not pull or carry by cord, use cord as a handle, close door on cord or pull cord around
sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Use vacuum cleaner only for its intended use as described in the instructions. Use only
attachments recommended by Hoover; others may cause hazards.
• Hold plug when rewinding cord onto cord reel. Do not allow plug to whip when rewinding.
WARNING:
• This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity. Wash hands after handling.
• Do not operate cleaner in bare feet or when wearing open toe shoes or sandals.
• Avoid picking up hard, sharp objects with the cleaner. They may damage the cleaner.
Save these instructions!
3
1-1
Place smaller diameter
end of wand (A) into
bottom of rack. Snap
wand into clip at top.
Repeat with other wand.
Crevice tool (B) fits into
one of the extension
wands.
Fit combination tool (C)
into storage area on side
of cleaner as shown.
Carton contents
1. CLEANER ASSEMBLY
A. Handle section
B. Cleaner base and upper housing assembly
C. Cleaning tools and wands
D. Powered Hand Tool
Remove all parts from carton and identify each item
shown.
Make sure all parts are located before disposing of
packing materials.
4
Using a Phillips screwdriver, remove (2) screws from the top of
the upper housing assembly.
Insert handle section (A) into upper housing assembly. Push down
firmly until you hear a click.
Fasten (2) screws on either side of handle base.
Attach handle
Position Tools
Fit powered hand tool (A)
into recessed area on front
of cleaner. Pivot toward
handle to snap in place.
A
B
C
1-5
1-6
A
1-2
A
B
C
D
A
1-3
1-4
5
2-1
2. HOW TO USE
Cleaner Description
1. Soft TouchTM handle grip
2. ON/OFF switch
3. Hose
4. Dirt cup release button
5. Dirt cup assembly
6. Hose handle
7. Cord reel window
8. Headlight
9. Nozzle control knob: turn knob
to correct setting for height of
carpet being cleaned.
10. Furniture guard: helps prevent
cleaner from marking furniture.
11. Agitator brush roll
shut-off pedal
12. Agitator brush roll
shut-off indicator
13. Final filter access
14. Combination tool
15. Powered hand tool
16. Crevice tool
17. Hose/tool holder
18. Wands
19. Cord reel
20. Soft Touch
TM
wheels
21. Handle release pedal: step
on lever to lower handle to
operating or low positions.
22. Cord rewind button: press
button to rewind cord for
storage. Hold plug until cord is
rewound.
Operate cleaner only at voltage specified on data plate on
back of cleaner.
This cleaner is intended for household use.
Polarized plug
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install the proper outlet.
Do not change the plug in any way.
2-2
2-3
Plug cord into electrical
outlet.
To turn cleaner ON, push
ON/OFF switch once.
To turn cleaner OFF, push
switch again.
The cleaner is shipped
with the agitator brush
roll in the OFF position.
To turn the agitator
brush roll ON, step on the
pedal (A). The indicator
(B) will show red in the
“brush roll on” window.
ON-OFF Switch Brush Roll Switch
A
B
1
2
4
5
7
8
11
12
9
10
13
6
3
15
16
17
18
19
20
21
14
22
6
For maximum cleaning performance,
the following carpet height settings
are recommended:
• Lowest setting: for all types of
carpet.
Note: If the cleaner is difficult to
push, turn knob to the next higher
setting.
•
Higher settings: for very deep
pile carpet, where easier pushing effort is desired, while
maintaining good cleaning performance.
Cord
Rewind
Grasp the end
of the plug
and pull to
release cord
from cord
reel. After
desired cord
length is
reached, the
cord will lock
into position.
To return cord for storage, hold plug
and press on button (A) at top of cord
reel. To prevent cord from whipping,
hold plug until cord is rewound.
2-52-4
Transporting
Cleaner
Handle
Positions
The handle
of your
cleaner
has three
positions;
upright for
storage and
when using
cleaning
tools;
operating
position for general operation on
carpet and floors; low for reaching
under low furniture. Step on handle
release lever to lower handle.
2-6
To move your cleaner
from room to room,
put handle in upright
position, tilt cleaner
back on rear wheels
and push forward.
Carpet Height
Adjustment
The cleaning
of carpet and
rugs takes
place at the
nozzle (A).
When it is
necessary
to raise and
lower the
nozzle for
various carpet pile heights, turn
the nozzle control knob (B) to the
desired setting.
2-7 2-8
Settings
The agitator brush roll shuts off automatically for tool use,
when the cleaner is in the upright position.
To manually shut off the agitator brush roll for cleaning hard
floors, step on the pedal (A). The indicator (B) will show red
in the “brush roll off” window. To turn the agitator brush roll
on, step on the pedal again. The indicator will show red in the
“brush roll on” window.
2-9
Agitator Brush Roll Shut-Off
A
1
2
3
A
B
A
B
A.
Remove brush (Fig. 3-4) to clean upholstered furniture,
draperies, mattresses, clothing, and carpeted stairs.
B. Powered hand tool may be used for upholstered furniture,
draperies, mattresses, clothing, automobile interiors, and
carpeted stairs.
C. Crevice tool may be used in tight spaces, corners and
along edges in such places as dresser drawers, upholstered
furniture, stairs and baseboards.
D. Wands are used to give extra length to your hose. Use
them with any of the above tools.
7
When using
cleaning tools,
place cleaner
handle in
the upright
position. The
agitator brush
roll will not
rotate when
the cleaner is
in the upright
position. Also, turn cleaner OFF before
disconnecting and connecting hose to
hose tube (A).
To use hose, lift hose end (B) as shown.
When you are finished cleaning with the
tools, reposition hose end into tube.
3-2
Tools allow for cleaning surfaces above the floor and for reaching hard to clean areas.
The cleaner is ready for tool use when handle is in upright position.
The agitator brush roll will not rotate when the cleaner is in the upright position or the if the agitator
brush roll shut off indicator is in the OFF position when the handle is lowered.
3-1
3. CLEANING TOOLS
Removing Hose Select Proper Tool
Attach tool or wand to the hose (A).
Attach tool to wand (B) by pushing it
firmly onto the wand.
Twist wand or tool slightly to tighten
or loosen the connection.
Attach Wand and
Tools
3-3
To clean the hose and powered hand tool, wipe off dirt with
a cloth dampened in a mild detergent. Rinse with a damp
cloth. DO NOT submerge powered hand tool in water.
Cleaning tools may be washed in warm water with a
detergent. Rinse and air dry before using.
How to
Clean Tools
A
B
C
D
A
B
A
B
Dusting Brush, maybe
table tops, books, lamps,
lighting, fixtures,
venetian blinds,
baseboards, shutters,
and registers.
used for carved furniture,
8
Empty the dirt cup before the dirt reaches the fill line (A).
Place the cleaner in the upright position before removing
the dirt cup.
Disconnect cleaner from electrical outlet. Do not use cleaner
without dirt cup or filters in place.
CAUTION: Very fine materials, such as face powder or
cornstarch, may seal the filter and cause a reduction in
performance. When using the cleaner for this type of dust,
empty the cup and clean the filters often.
Extra Reach™ Hose
(available at additional cost)
The Extra Reach™ hose provides easier cleaning
of stairs and hard to reach places. Follow the
steps below for attaching and detaching the
Extra Reach™ hose.
Turn cleaner OFF before disconnecting and
connecting hose. Remove hose end from dirt
duct (A). Align end of Extra Reach™ hose with
projections (B) over slots on dirt duct (C). Slide
hose into slots and twist hose to lock it into
place.
Align end of hose with projections (D) over slots
(E) on Extra Reach™ hose. Slide hose into slots
and twist hose to lock it into place. (To detach
hose, reverse procedure).
Attach wands or tools to the other end of hose.
Note: Hose must be connected to dirt duct and
hose tube after removing Extra Reach™ hose for
carpet or floor cleaning.
3-6
3-7
Stair Cleaning
Use the hose and powered hand tool for stair
cleaning. Clean from bottom to top.
CAUTION: To avoid personal injury or unnecessary
wear to carpet, and to prevent the cleaner from
falling, always place it at bottom of stairs.
4. MAINTENANCE
4-1
Dirt Cup
When to Empty
A
B
C
D
E
A
Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will
ensure continued cleaning effectiveness.
9
Dirt and debris can be cleaned from the
filter assembly by brushing with the cleaner’s
combination tool.
Place the filter assembly on the dirt cup,
aligning (3) tabs (A) on filter with (3) slots on
dirt cup (B) and twist it clockwise to secure into
position. Press dirt cup door release button (C)
to latch dirt cup door closed.
Replace dirt cup as described in Figs. 4-4 & 4-5.
Press dirt cup release button (A) and pivot
cup out.
4-2
Dirt Cup (cont.)
How to Empty
Holding dirt cup over trash receptacle, press
dirt cup door release button (A) to open dirt
cup door (B).
Close door and press dirt cup door release
button to latch dirt cup door closed.
4-3
4-4 4-5
Place bottom of dirt
cup into cleaner
body first. Pivot cup
into cleaner body.
Press on dirt cup
release button while
firmly pressing on
dirt cup.
Release button in
order for it to return
to proper position
and lock the dirt
cup into place.
Filters
Cyclonic Filter Assembly: How to Clean
4-6 4-7
Disconnect cleaner from electrical outlet. Do not use cleaner without dirt cup or filters in place.
Remove dirt cup as described in Fig. 4-2.
Twist filter assembly (A) counterclockwise.
Remove assembly from dirt cup.
A
B
A
A
A
B
C
10
Filters (cont.)
Secondary Filter: How to Clean
4-8
Remove dirt cup as described in Fig. 4-2.
With thumb and forefinger, slide latch (A) located at the
top of the housing to the right and pull down to remove
gray filter frame. Remove black foam filter. Rinse filter
frame cartridge and foam filter under cold water.
Allow both filter frame and filter to air dry for 24 hours
before replacing filter into filter frame. Reposition filter
frame cartridge by inserting tabs into slots on back of
housing. Rotate filter cartridge frame up toward top of
housing and snap closed.
HEPA Final Filter: How to Clean
4-9
With fingers in slots, pull filter
frame (A) straight out.
Dirt and debris can be cleaned from
the filter cartridge by brushing with
the cleaner’s combination tool.
DO NOT RINSE OR WASH the
HEPA filter cartridge.
Slide back into position on cleaner.
HEPA Final Filter: What to Buy
When purchasing a new HEPA filter
cartridge, ask for HOOVER part No.
93002360.
Disconnect cleaner from electrical outlet. Do not use cleaner without dirt cup or filters in place.
Disconnect cleaner from electrical outlet. Do not use cleaner without dirt cup or filters in place.
Headlight
4-10
Removing Lens Installing Bulb Replacing Lens
4-11 4-12
Disconnect cleaner from electrical outlet.
Press handle release pedal and place handle
in low position.
Using a Phillips screwdriver, remove the the
screw as shown and lift off lens.
Pull old bulb straight
out of socket. Push
new bulb straight
into socket until
locked in place.
Excessive force is
not required.
Reposition lens and
secure with the screw.
Headlight: What to buy
This cleaner uses a 13 volt, T-3 114 wedge
base bulb, When purchasing a new lightbulb,
ask for Hoover part No. 27313-107.
When purchasing a new secondary filter cartridge, ask for HOOVER part No. 93002517.
To purchase a new black foam filter, ask for HOOVER part No. 93002518.
A
A
Secondary Filter: What to Buy
11
With lettering on
outside of belt, slide
new belt over motor
shaft (A).
Place other end of
belt over large pulley
(B) while rolling the
pulley in direction
shown.
Turn agitator brush roll making sure belt turns
freely and is not pinched between agitator brush
roll and agitator shield.
Belts
The belts are located under the bottom plate of the cleaner and should be checked from time to time
to be sure they are in good condition.
Disconnect cleaner from electrical outlet.
WARNING: Agitator brush roll can start suddenly. Unplug cleaner before turning it over.
Replacing Flat Belt
Place handle in low
position and turn
cleaner over so bottom
side is facing up.
Remove the 6 screws as
shown with a Phillips
screwdriver.
Lift off bottom plate.
4-13 4-14
Replace belt if it is stretched, cut or broken. To check the flat belt, refer to Fig. 4-13.
Removing Bottom
Plate
Removing Belt
Positioning Belt
Remove used belt (A)
from large pulley (B)
and discard.
Reposition bottom plate
and 6 Phillips head
screws. Tighten screws
securely.
Insert agitator brush
roll through belt
and position belt in
groove (A) on agitator
brush roll.
4-18
Inspecting V-Belt
The V-belt is designed to last for a long time and
is not normally replaced. However, if the V-belt is
cracked, gouged or broken, it should be replaced.
Slide flat belt off large pulley as shown in Fig. 4-14.
To remove V-belt, slide back of belt over pulley (A).
Then firmly pull on belt and “snap” it out.
Discard used belt.
To install new belt (with lettering on outside of
belt), slide back of belt over pulley and pull front of
belt toward groove (B) next to pulley. Belt will “pop” into place.
4-17
4-16
Flat Belt: What to Buy
Use only genuine HOOVER belts with your
cleaner. When purchasing a new belt, ask for
Flat belt - HOOVER part No. 40201-271.
V-Belt: What to Buy
Use only genuine HOOVER belts with your cleaner. When purchasing a
new belt, ask for V belt - HOOVER part No. 40201-200.
4-15
A
B
A
B
A
B
A
12
Agitator Brush Roll
Disconnect cleaner from electrical outlet.
WARNING: Agitator brush roll can start suddenly. Unplug cleaner before turning it over.
Replacing Agitator Brush Roll
When agitator brushes are worn, the brush roll should be replaced.
Inspecting Agitator Brush Roll
Positioning V-Belt
4-19
Installing Agitator Brush Roll
Grasp agitator brush
roll firmly and fit it into
position by first sliding
end opposite the belt into
the rectangular slot (A)
on side of cleaner.
Pull other side of agitator
brush roll (B) into place.
Belt may fit loosely when
properly installed.
Reposition flat belt and bottom plate (Figs. 4-15
to 4-16).
Insert agitator brush
roll through belt and
position belt in groove
(A) on agitator brush roll.
4-21
To check condition of
brushes, move edge of a
card across bottom plate
while turning agitator
brush roll. To maintain
cleaning effectiveness,
replace agitator brush
roll if brushes do not
touch card.
Removing Agitator Brush Roll
4-20
Turn carpet height
adjustment knob to
lowest setting. Turn
cleaner over and remove
bottom plate (Fig. 4-13).
Lift up agitator brush
roll and slide V-belt (A)
off agitator brush roll.
4-22
Powered Hand Tool
Replacing Agitator Brush Roll
Agitator Brush Roll: What to Buy
When purchasing a new Agitator Brush Roll, ask
for HOOVER part No. 93002361.
4-23
When agitator brushes are worn, the brush roll should be replaced.
How to Replace
Turn tool so bottom
faces up. Press the
latches on either side of
tool and remove bottom
plate (A).
4-24
Unscrew the two Phillips screws and remove
belt guard (A).
A
A
B
A
A
A
13
Remove agitator
including end plates (A)
and discard.
Inspect belt to ensure
that it is in good
condition. If belt is
cracked, gouged or
broken, replace it (see
following section).
Insert brush roll through
belt and position belt over gear teeth (B) on
brush roll.
4-25
4-26
With curved ends
down, slide end plates
(A) of brush roll into
slots (B) on tool.
Powered Hand Tool (cont.)
4-27
Replace belt guard (A)
making sure not to
pinch brush bristles in
guard. Turn agitator,
to make sure it rotates
freely.
Replace and tighten
screws.
4-28
To replace bottom plate,
insert the four tabs on
edge of bottom plate into
slots on front of tool.
Pivot bottom plate down
and snap closed.
Agitator Brush Roll: What to Buy
When purchasing a new Powered Hand Tool
Agitator Brush Roll, ask for HOOVER part No.
48414-088.
Belt Replacement
The powered hand tool belt is designed to last a long time and is not normally replaced. However, if
the belt is cracked, gouged or broken, it should be replaced.
Replacing Agitator Brush Roll
How to Replace
Inspecting the
Belt
4-29
The belt can be seen
through the top of the
nozzle or by removing
the bottom plate and
belt guard (Figs. 4-23
to 4-24).
Replacing the
Belt
4-30
Grasp turbine (A) and
pull firmly to remove.
Remove belt from
turbine pulley (B).
Replace with new belt.
With f lat sides of
turbine retainers (A)
pointing down, slide
retainers into grooves
(B) in tool housing and
snap into place.
Replace brush roll, belt
guard, and bottom plate
as described in Figs.
4-25 through 4-28.
4-31
Powered Hand Tool Belt: What to Buy
When purchasing a new Powered Hand Tool
Belt, ask for HOOVER part No. 38528-037.
A
B
A B
A
A
B
A
B
14
The motor is equipped with bearings that contain
sufficient lubrication for the life of the motor.
The addition of lubricant could cause damage.
Therefore, do not add lubricant to motor
bearings.
The agitator brush roll is equipped with two ball
bearings that should be lubricated periodically
by a Hoover Sales and Service Center or an
Authorized Hoover Warranty Service Dealer.
Lubrication
To obtain approved HOOVER service and genuine
HOOVER parts, locate the nearest Hoover Sales
and Service Center or Authorized Hoover Warranty
Service Dealer (Depot) by:
• checking the Yellow Pages under “Vacuum
Cleaners - Household”
-OR -
• checking the Service section of Hoover on-line
at hoover.com
-OR -
• calling 1-800-944-9200 for an automated
referral of authorized service outlet locations
(U.S. only).
Do not send your cleaner to Hoover in Glenwillow,
Ohio for service, this will only result in delay.
If further assistance is needed, contact the
Hoover Consumer Response Center,
Phone: 1-330-499-9499.
In Canada: Carson Building; 100 Carson St.;
Etobicoke, ON; M8W3R9; 1-800-263-6376.
Always identify your cleaner by the complete
model number when requesting information or
ordering parts. (The model number appears on
the back of the cleaner.)
Service
An internal thermal protector has been designed
into your cleaner to protect it from overheating.
When the thermal protector activates, the cleaner
will stop running. If this happens, proceed as
follows:
1. Turn the cleaner OFF and disconnect it from
the electrical outlet.
2. Check secondary and final filters for dirt
accumulation.
3. Refer to “Clearing blockages” section.
4. When cleaner is unplugged and the motor
cools for 30 minutes, the thermal protector
automatically resets and cleaning may
continue.
If the thermal protector continues to activate
after following the above steps, your cleaner may
need servicing (see “Service” section).
Thermal Protector
15
5. TROUBLESHOOTING
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace fuse/
reset breaker.
4. Thermal Protector activated. 4. Unplug and allow cleaner to cool for 30 minutes.
(This willl reset the thermal protector)
Cleaner won’t pick
up or low suction
1. Blockage in air flow passages. 1. Clear blockage - Pg. 16.
2. Dirt cup full. 2. Empty dirt cup - Pg. 9.
3. Agitator Brush Roll worn. 3. Replace Agitator Brush Roll - Pg. 10.
4. Broken or worn belt. 3. Replace belt - Pg. 12.
5. Clogged filter. 5. Remove filter and clean - Pg. 9-10.
6. Nozzle/dirt passage hose clogged. 6. Remove lower hose; remove obstruction - Pg. 16.
7. Carpet height setting is incorrect. 7. Set carpet height adjustment to appropriate
setting for carpet being cleaned - Pg. 6.
8. Agitator Brush Roll is OFF. 8. Step on pedal to turn Agitator Brush Roll on -
Pg. 6.
Dust escaping
from cleaner
1. Dirt cup full. 1. Empty dirt cup - Pg. 9.
2. Dirt cup not installed correctly. 2. Review dirt cup removal & replacement -
Pg. 9.
3. Hose not installed correctly. 3. Review hose installation - Pg. 4.
4. Filter not installed completely. 4. Review filter removal & replacement - Pg. 9-10.
Headlight not
working
1. Bulb burnt out. 1. Replace bulb - Pg. 10.
2. Loose electrical wires. 2. Call 1-800-944-9200 for nearest authorized
Hoover
®
dealer.
Cleaner is difficult
to push or won’t
move forward
1. Carpet height setting is incorrect. 1. Set carpet height adjust lever to appropriate
setting for carpet being cleaned - Pg. 6.
Powered Hand Tool
Brush Roll won’t
turn
1. Too much pressure being applied
to tool.
1. Continue using tool applying light pressure.
2. Blockage in turbine channel. 2. Remove blockage - Pg. 16.
3. Broken or worn belt. 3. Replace belt - Pg. 13.
4. Low cleaner suction. 4. Check items under “Cleaner won’t pick or low
suction.”
Smoky/burning smell
detected
1. Belt broken or stretched. 1. Replace agitator brush roll belt -
Pg. 12.
16
5-1
Check fullness of dirt
cup; empty if needed
5-2
Plug cleaner in and turn ON. Check
for suction at end of hose (A). If
there is suction turn cleaner OFF
and unplug. Check connection at
hose tube (B); remove any blockage.
Clearing Blockages
Disconnect cleaner from electrical outlet.
Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check
for blockages continuing with each step until the blockage is found:
Fullness of
Dirt Cup
Check Airflow
Path
5-3
Remove and clean secondary filter
(Fig. 4-8, p. 10). Replace filter.
Check Secondary
Filter
Turn cleaner OFF and
unplug.
If blockage can be seen
in tube (A), remove 5
screws using a Phillips
screwdriver.
Pull tube from cleaner,
remove blockage.
Reposition tube on back
of cleaner, replace 5
screws.
Turn cleaner OFF and
unplug.
Remove bottom plate
(Fig. 4-13) and agitator
brush roll (Fig. 4-20).
Look into opening (A), in
channels (B) and around
liner (C) and remove any
accumulated debris.
Replace agitator brush
roll and bottom plate.
Check Hose Inlet
Tube
Checking Under
Bottom Plate
5-4 5-5
5-6
Blockage in Powered Hand Tool
Disconnect powered hand tool from hose.
Remove bottom plate, belt guard and
turbine as described in Figs. 4-24, 4-25
and 4-31.
Remove any blockage from turbine
channel.
Replace belt turbine, brush roll, belt guard
and bottom plate.
B
A
A
A
B
C
17
Parts and Accessories
MAIL ORDER FORM
✃
Detach this section and mail to:
The Hoover Company
7005 Cochran Road • Glenwillow, Ohio • 44139
Attn: Sales & Service Center
Item
Description
Part
No.
Qty/
Pk.
Price/Pk. Qty. Total
HEPA Final Filter 93002360 1 $ 8.99
Secondary filter cartridge 93002517 1 $ 6.99
Foam filter (secondary filter) 93002518 2 $ 3.99
Headlight 27313-107 1 $ 2.49
Flat Belt 40201-271 2 $ 3.99
V-Belt 40201-200 2 $ 4.99
TOTAL MERCHANDISE $
APPLICABLE STATE TAX + $
SHIPPING & HANLDING + $ 7.50
TOTAL COST $
18
Replacement parts and accessory items may be purchased from your Authorized Hoover Dealer, Leading
Retailers, Hoover Sales & Service Centers, on-line at www.hoover.com, or by completing this order form.
Mail orders limited to U.S. residents only. In Canada, please call 1-800-263-6376 OR on-line at hoover.ca
Please allow 3-4 weeks for delivery.
Ship to: (please print clearly)
Name _____________________________________________________________
Street ________________________City _______________State ____ Zip _______
Payment Method:
❏ Check or Money Order made payable to: The Hoover Company
❏ Visa ❏ Mastercard ❏ Discover
Number ____________________________________ Exp. Date ________________
Name on Card _______________________________ Day Phone ( ) __________
Signature (req.) ______________________________________________________
Parts and Accessories
RETAIN THIS SECTION FOR YOUR RECORDS
Item Description Part No.
Qty/Pk. Price/Pk. Qty.
Total
HEPA Final Filter 93002360 1 $ 8.99
Secondary filter cartridge 93002517 1 $ 6.99
Foam filter (secondary filter) 93002518 2 $ 3.99
Headlight 27313-107 1 $ 2.49
Flat Belt 40201-271 2 $ 3.99
V-Belt 40201-200 2 $ 4.99
TOTAL MERCHANDISE $
APPLICABLE STATE TAX + $
SHIPPING & HANLDING + $ 7.50
TOTAL COST $
✃
Order Date _______________________ Received Date __________________________
Loading...