Hoover HNWF 3137 User Manual

IInnssttrruuccttiioonn BBooookk

®

IInnttrroodduuccttiioonn

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Delivery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Do’s and Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

UUnnppaacckkiinngg tthhee PPrroodduucctt

. . . . . . . . . . . . . . . . . . . . . . . . 4

IInnssttaallllaattiioonn

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Electricity supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting to the cold water supply . . . . . . . . . . . . . . . . . . . . 8

Connection of the machine to the drain . . . . . . . . . . . . . . . . . 9

Moving the machine into position . . . . . . . . . . . . . . . . . . . . . 10

Adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

TTeessttiinngg tthhee iinnssttaallllaattiioonn

. . . . . . . . . . . . . . . . . . . . . . 11

WWaasshhiinngg aanndd DDrryyiinngg aaddvviiccee

. . . . . . . . . . . . . . . . . 12

Loading your washing machine . . . . . . . . . . . . . . . . . . . . . . . 12

Sorting the laundry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Drying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

TThhee DDiissppeennsseerr

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Detergent dosage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Dispensing instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TThhee CCoonnttrrooll PPaanneell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

WWaasshh aanndd DDrryy OOppttiioonnss

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Automatic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

PPrrooggrraammmmee SSeelleeccttoorr

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Special Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Daily Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

PPrrooggrraammmmee GGuuiiddee

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AA TTyyppiiccaall WWaasshh aanndd DDrryy CCyyccllee

. . . . . . . . . . . . . . . 24

Selecting the programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Starting the cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CClleeaanniinngg aanndd RRoouuttiinnee MMaaiinntteennaannccee

. . . . . . . . 26

TTrroouubblleesshhoooottiinngg

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Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CCuussttoommeerr SSeerrvviiccee

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YYoouurr GGuuaarraanntteeee

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Hoovercare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2

CCoonntteennttss

IInnttrroodduuccttiioonn

PPlleeaassee rreeaadd aanndd ffoollllooww tthheessee iinnssttrruuccttiioonnss ccaarreeffuullllyy aanndd ooppeerraattee
tthhee mmaacchhiinnee aaccccoorrddiinnggllyy.. TThhiiss bbooookklleett pprroovviiddeess iimmppoorrttaanntt
gguuiiddeelliinneess ffoorr ssaaffee uussee,, iinnssttaallllaattiioonn,, mmaaiinntteennaannccee aanndd ssoommee
uusseeffuull aaddvviiccee ffoorr bbeesstt rreessuullttss wwhheenn uussiinngg yyoouurr mmaacchhiinnee..

Keep all documentation in a safe place for future reference or
for any future owners.

DDeelliivveerryy iinnffoorrmmaattiioonn

Please check that the following items are delivered with the
appliance:

● Instruction manual

● Guarantee card

● Blanking plug

● Inlet hose & hooked end support (see Unpacking and

Installation Instructions)

● Base panel & x2 push clips

● Energy Label

DDoo’’ss

● All packaging materials used are environmentally-friendly

and recyclable. Please help dispose of the packaging via
environmentally-friendly means. Your local council will be
able to give you details of current means of disposal.

● To ensure safety when disposing of an old washing

machine disconnect the mains plug from the socket, cut
the mains power cable and destroy this together with the
plug. To prevent children shutting themselves in the
machine break the door hinges or the door lock.

● This machine is solely for domestic use, i.e. to wash, rinse

and spin dry household textiles and garments.

DDoonn’’ttss

●

DDoo nnoott ttoouucchh tthhee aapppplliiaannccee wwhheenn hhaannddss oorr ffeeeett aarree ddaammpp
oorr wweett..

●

DDoo nnoott lleeaann oonn tthhee ddoooorr wwhheenn llooaaddiinngg tthhee mmaacchhiinnee oorr
uussee tthhee ddoooorr ttoo lliifftt oorr mmoovvee tthhee mmaacchhiinnee..

●

DDoo nnoott uussee aaddaapptteerrss,, mmuullttiippllee ccoonnnneeccttoorrss aanndd oorr
eexxtteennssiioonnss..

●

DDoo nnoott aallllooww cchhiillddrreenn ttoo ppllaayy wwiitthh tthhee mmaacchhiinnee oorr iittss
ccoonnttrroollss..

●

DDoo nnoott ttrryy ttoo ooppeenn tthhee ddoooorr wwhheenn wwaatteerr iiss vviissiibbllee iinn tthhee
ddrruumm oorr tthhee ddoooorr lloocckkeedd iinnddiiccaattoorr iiss OONN..

3

CChheecckk tthhaatt nnoo ddaammaaggee

hhaass ooccccuurrrreedd ttoo tthhee

mmaacchhiinnee dduurriinngg ttrraannssiitt..

IIff iitt hhaass,, ccaallll ffoorr sseerrvviiccee

bbyy GGIIAASS..

CCaallll

0088770055 440000 660000

PPLLEEAASSEE NNOOTTEE

TThhiiss mmaacchhiinnee oonnllyy

rreeqquuiirreess aa ccoolldd wwaatteerr

ssuuppppllyy

IIff tthhee aapppplliiaannccee iiss nnoott

rruunnnniinngg pprrooppeerrllyy oorr

bbrreeaakkss ddoowwnn,, sswwiittcchh iitt

ooffff,, ddiissccoonnnneecctt tthhee pplluugg

ffrroomm tthhee ssoocckkeett,, ttuurrnn

ooffff tthhee wwaatteerr ssuuppppllyy aanndd

ddoo nnoott ttaammppeerr wwiitthh

tthhee aapppplliiaannccee..

CCoonnssuulltt GGIIAASS SSeerrvviiccee ffoorr

aassssiissttaannccee..

CCaallll

0088770055 440000 660000

FFaaiilluurree ttoo ccoommppllyy wwiitthh

tthhee aabboovvee ccaann

ccoommpprroommiissee tthhee ssaaffeettyy

ooff tthhee aapppplliiaannccee.. YYoouu

mmaayy bbee cchhaarrggeedd ffoorr aa

sseerrvviiccee ccaallll iiff aa pprroobblleemm

wwiitthh yyoouurr mmaacchhiinnee iiss

ccaauusseedd bbyy mmiissuussee..

Remove the machine from its packaging close to the final
location of the machine.

11..

Cut carefully around the base of the packaging.

22

. Lay the machine on its back and remove the base and the

two polystyrene spacers on each side of the machine. We
recommend that a second person assist in the lifting and
manoeuvring of the machine.

33

. Return the machine to the upright position, remove the

remainder of the packaging and the central screw in the
transit bar.

4

UUnnppaacckkiinngg tthhee pprroodduucctt

DDiissppoossee ooff tthhee ppaacckkaaggiinngg ssaaffeellyy.. MMaakkee ssuurree iitt

iiss oouutt ooff tthhee rreeaacchh ooff cchhiillddrreenn,, iitt iiss aa

ppootteennttiiaall ssoouurrccee ooff ddaannggeerr..

44..

Remove the four retaining screws in the transit bar and
pull out the transit bracket.

55..

Take the base panel provided and fit the two self
adhesive strips by removing the backing paper on one
side and locating the strips on each side of the base
panel.

66..

Tilt the machine forward and locate the base panel under
the front of the machine. Remove the remaining backing
paper from the self-adhesive strips and offer up the base
panel to the bottom of the cabinet.

5

WWee rreeccoommmmeenndd yyoouu kkeeeepp tthhee ttrraannssiitt bbrraacckkeett

aanndd ssccrreewwss ttoo pprrootteecctt tthhee mmaacchhiinnee ffoorr ffuuttuurree

ttrraannssiitt..

TThhee mmaannuuffaaccttuurreerrss wwiillll nnoott bbee rreessppoonnssiibbllee ffoorr

aannyy ddaammaaggee ttoo tthhee mmaacchhiinnee ccaauusseedd bbyy nnoott

ffoolllloowwiinngg tthhee iinnssttrruuccttiioonnss rreellaattiinngg ttoo

rreelleeaassiinngg tthhee ttrraannssiitt pprrootteeccttiioonn.. TThhee uusseerr iiss

rreessppoonnssiibbllee ffoorr aallll iinnssttaallllaattiioonn ccoossttss..

77..

Take the two plastic fixing clips and fix the base panel to
the base of the machine. Bring the machine back to the
upright position.

88..

Cover the central hole in the rear of the machine with the
cap enclosed in the instruction bag.

CChhoooossee aa llooccaattiioonn

● After the machine has been installed, ensure that the

mains plug and water supply valves are easily accessible.

● Make sure there is enough space for the machine. Select a

space at least 600mm wide and 850mm high. Also leave
enough space to open the door fully so you can load and
unload it easily.

● Keep the area underneath and around the machine free

of combustible materials such as lint, paper, rags,
chemicals etc.

6

IInnssttaallllaattiioonn

DDoo nnoott pplluugg tthhee

mmaacchhiinnee iinn aanndd sswwiittcchh iitt
oonn aatt tthhee mmaaiinnss uunnttiill tthhee
iinnssttaallllaattiioonn iiss ccoommpplleetteedd..

EElleeccttrriicciittyy ssuuppppllyy

Washing machines are supplied to operate at a voltage of
230-240V, 50 Hz single phase. Check that the supply circuit is
rated to at least 13A.

The plug is already equipped with a 13A fuse which is BS 1362
ASTA approved. Any replacement must be the same rating and
specification.

IIff tthhee ffuussee ccoovveerr iiss lloosstt,, ddoo nnoott uussee tthhee pplluugg uunnttiill

iitt iiss rreeppllaacceedd..

EElleeccttrriicciittyy ccaann bbee eexxttrreemmeellyy ddaannggeerroouuss..

TThhiiss wwaasshhiinngg mmaacchhiinnee mmuusstt bbee eeaarrtthheedd..

TThhee ssoocckkeett oouuttlleett aanndd tthhee pplluugg oonn tthhee aapppplliiaannccee mmuusstt bbee ooff
tthhee ssaammee ttyyppee..

DDoo nnoott uussee mmuullttiippllee aaddaapptteerrss aanndd//oorr eexxtteennssiioonn lleeaaddss..

The wires in the mains lead are coloured in accordance with
the following codes:

BBlluuee NNEEUUTTRRAALL

BBrroowwnn LLIIVVEE

GGrreeeenn aanndd YYeellllooww EEAARRTTHH

CE Appliance complies with European Directive 89/336/EEC,
73/23/EEC and subsequent amendments.

WWaatteerr ssuuppppllyy

● The cold water pressure should be between 0.5 and 8 bar

(0.05-0.8 Mpa).

●

DDoo nnoott ccoonnnneecctt tthhee mmaacchhiinnee ttoo aa ssiinnggllee oouuttlleett
iinnssttaannttaanneeoouuss wwaatteerr hheeaatteerr..

● The water supply tap should be accessible when the

machine is installed.

● Before connecting the fill hose, check that the water is

running from the water supply tap to be used.

7

YYoouu mmaayy bbee cchhaarrggeedd ffoorr

aa sseerrvviiccee ccaallll iiff aa

pprroobblleemm wwiitthh yyoouurr

mmaacchhiinnee iiss ccaauusseedd bbyy

iinnccoorrrreecctt iinnssttaallllaattiioonn..

IIff tthhee mmaaiinnss ccoorrdd oonn tthhiiss
aapppplliiaannccee iiss ddaammaaggeedd,, iitt

mmuusstt bbee rreeppllaacceedd bbyy aa

ssppeecciiaall ccoorrdd wwhhiicchh iiss

OONNLLYY oobbttaaiinnaabbllee ffrroomm

tthhee HHoooovveerr ssppaarreess
sseerrvviiccee.. IItt mmuusstt bbee

iinnssttaalllleedd bbyy aa ccoommppeetteenntt

ppeerrssoonn..

CCaallll GGIIAASS

0011220044 555566111111

CCoonnnneeccttiinngg ttoo tthhee ccoolldd wwaatteerr
ssuuppppllyy

Only one hose is required to install this machine to a cold
water supply.

Cold fill is an energy efficient system. Only the water required
to wash the laundry is heated. There is no loss of heat in the
pipeline from the hot water tank or the boiler.

If your previous machine installation was hot and cold fill
ensure that the hot tap is firmly closed to prevent leakage.

This machine has an inlet hose with a 19mm (3/4") threaded
ferrule fitted to the end, to attach between the threaded
connector on the appliance and the water supply.

Only use the new hose supplied to connect the machine and
ensure that the sealing washers are in place inside the hose
connectors.

DDoo nnoott rree--uussee oolldd hhoosseess wwhhiicchh aarree aattttaacchheedd ttoo eexxiissttiinngg
iinnssttaallllaattiioonnss..

DDoo nnoott oovveerr--ttiigghhtteenn tthhee ccoonnnneeccttiioonnss.. HHaanndd ttiigghhtt iiss ssuuffffiicciieenntt..

DDoo nnoott ttrraapp oorr kkiinnkk tthhee hhoossee..

11..

Connect the elbow end of the hose provided to the
threaded inlet on the back of the machine.

GGrreeyy ppiippee ttoo tthhee wwhhiittee tthhrreeaaddeedd iinnlleett oonn tthhee mmaacchhiinnee..

22..

Hand tighten the connector.

33..

Connect the straight ends of the pipes to the water
supply;

eennssuurree tthhaatt tthheerree aarree nnoo kkiinnkkss

.

44.. TTuurrnn oonn tthhee wwaatteerr ssuuppppllyy aanndd cchheecckk ffoorr lleeaakkss..

If there is a
leak, turn off the water supply, disconnect the hose and
check the sealing washers are in place. Refit the hose and
turn on the water supply.

8

TThhiiss AApppplliiaannccee

mmuusstt bbee

ccoonnnneecctteedd ttoo aa

CCOOLLDD WWAATTEERR

ssuuppppllyy oonnllyy..

CCoonnnneeccttiioonn ooff tthhee mmaacchhiinnee ttoo tthhee ddrraaiinn

This machine must be connected in accordance with the water supply regulations. Water byelaws
prohibit connection to a surface water drain.

Decide which plumbing option suits you best then follow the instructions below.

OOppttiioonn 11
WWaassttee ppiippee ccoonnnneeccttiioonn ((wwaassttee ttrraapp))

Fit the hooked end support to the outlet pipe. Position at least 800mm off the floor.
After removing the blanking plug or cutting the membrane from the waste system securely fix the outlet

pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being drawn back into the

machine.

OOppttiioonn 22
IInnttoo aa ssttaannddppiippee

Ensure that the standpipe (minimum diameter 38mm) is not located near an electrical socket.
Fit the hooked end support to the outlet pipe. Install the hose into the standpipe ensuring that the pipe

is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm into the standpipe.

9

AAllll mmaacchhiinneess aarree tteesstteedd wwiitthh wwaatteerr pprriioorr ttoo lleeaavviinngg tthhee ffaaccttoorryy ssoo aa ssmmaallll

aammoouunntt ooff wwaatteerr mmaayy rreemmaaiinn iinn tthhee ddrruumm aanndd ddrraaiinn hhoossee..

FFllooooddiinngg ccoouulldd ooccccuurr iiff aannyy ppaarrtt ooff tthhee iinnssttaallllaattiioonn iiss nnoott ccoommpplleetteedd ccoorrrreeccttllyy..

100 mm

500 mm min

800 mm

hooked end support

flexible

discharge hose

sink

hose clip

trap with hose

adaptor

MMoovviinngg tthhee mmaacchhiinnee iinnttoo
ppoossiittiioonn

Your machine is heavy so care must be taken when moving it.
We recommend that two people move the machine to avoid
strain and possible injury.

● Take care not to damage flooring when moving the

machine.

● When moving the machine to its final position take care

not to kink or damage the hose at the back of the
machine.

AAddjjuussttiinngg tthhee ffeeeett

Once the machine is in place the feet should be adjusted to
ensure that the machine is level. If the machine is not level it
may become noisy or move.

Adjust the feet on the front corners of the machine until the
machine is firm and level.

When the machine is firm and level, tighten the locking nuts
on the two feet.

10

DDoo nnoott ddrraagg oorr lliifftt tthhee

mmaacchhiinnee bbyy iittss ddoooorr..