Instruction Book
HNL 9136
Washing Machine
40002168.qxd 20/10/2004 19:14 Page 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Delivery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Do’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Don’ts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Unpacking the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electricity supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting to the cold water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connection of the machine to the drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Moving the machine into position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Testing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Washing advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Loading your washing machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sorting the laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
The Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Detergent dosage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dispensing instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Inter@ct 3D for the first time. . . . . . . . . . . . . . . . . . . . 16
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Wash Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Programme Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Special Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Daily Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Programme Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
A Typical Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Selecting the wash programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Starting the wash cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning and Routine Maintenance. . . . . . . . . . . . . . . . . . . . 33
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Your Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hoovercare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2
40002168.qxd 20/10/2004 19:32 Page 2
Introduction
Please read and follow these instructions
carefully and operate the machine accordingly.
This booklet provides important guidelines for
safe use, installation, maintenance and some
useful advice for best results when using your
machine.
Keep all documentation in a safe place for future
reference or for any future owners.
Delivery information
Please check that the following items are
delivered with the appliance:
● Instruction manual
● Guarantee card
● Blanking plug
● Inlet hose & hooked end support
(see Unpacking and Installation Instructions)
● Base panel & x2 push clips
● Energy Label
Do’s
● All packaging materials used are
environmentally-friendly and recyclable.
Please help dispose of the packaging via
environmentally-friendly means. Your local
council will be able to give you details of
current means of disposal.
● To ensure safety when disposing of an old
washing machine disconnect the mains plug
from the socket, cut the mains power cable
and destroy this together with the plug. To
prevent children shutting themselves in the
machine break the door hinges or the door
lock.
● This machine is solely for domestic use,
i.e. to wash, rinse and spin dry household
textiles and garments.
3
Check that no
damage has
occurred to the
machine during
transit. If it has,
call for service
by GIAS.
Call
08705 400 600
PLEASE NNOTE
This mmachine
only rrequires aa
cold wwater
supply
40002168.qxd 20/10/2004 19:14 Page 3
Don’ts
● Do not touch the appliance when hands or
feet are damp or wet.
● Do not lean on the door when loading the
machine or use the door to lift or move the
machine.
● Do not use adapters, multiple connectors
and/or extensions.
● Do not allow children to play with the
machine or its controls.
● Do not try to open the door when water is
visible in the drum, when the wash
programme is in progress or when the
DOOR LOCKED message appears on the
display.
4
Failure to
comply with
the above can
compromise the
safety of the
appliance. You
may be charged
for a service call
if a problem
with your
machine is
caused by
misuse.
If the appliance
is not running
properly or
breaks down,
switch it off,
disconnect the
plug from the
socket, turn off
the water
supply and do
not tamper
with the
appliance.
Consult GIAS
Service for
possible repair.
Call
08705 4400 6600
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Unpacking the product
Remove the machine from its packaging close to
the final location of the machine.
1. Cut carefully around the base of the
packaging.
2. Lay the machine on its back and remove the
base and the two polystyrene spacers on
each side of the machine. We recommend
that a second person assist in the lifting and
manoeuvring of the machine.
3. Return the machine to the upright position,
remove the remainder of the packaging and
the central screw in the transit bar.
4. Remove the four retaining screws in the
transit bar and pull out the transit bracket.
5
Dispose of the packaging safely.
Make sure it is out of the reach
of children, it is a potential
source of danger.
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5. Take the base panel provided and fit the
two self adhesive strips by removing the
backing paper on one side and locating the
strips on each side of the base panel.
6. Tilt the machine forward and locate the
base panel under the front of the machine.
Remove the remaining backing paper from
the self-adhesive strips and offer up the
base panel to the bottom of the cabinet.
7. Take the two plastic fixing clips and fix the
base panel to the base of the machine.
Bring the machine back to the upright
position.
6
We recommend you keep the transit bracket and
screws to protect the machine for future transit.
The manufacturers will not be responsible for any
damage to the machine caused by not following the
instructions relating to releasing the transit protection.
The user is responsible for all installation costs.
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8. Cover the central hole in the rear of the
machine with the cap enclosed in the
instruction bag.
Choose a location
● After the machine has been installed, ensure
that the mains plug and water supply valves
are easily accessible.
● Make sure there is enough space for the
machine. Select a space at least 600mm wide
and 850mm high. Also leave enough space
to open the door fully so you can load and
unload it easily.
● Keep the area underneath and around the
machine free of combustible materials such
as lint, paper, rags, chemicals etc.
7
Installation
Do not plug the
machine in and
switch it on at
the mains until
the installation
is completed.
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Electricity supply
Washing machines are supplied to operate at a
voltage of 240V, 50 Hz single phase. Check that
the supply circuit is rated to at least 13A.
The plug is already equipped with a 13A fuse
which is BS 1362 ASTA approved. Any
replacement must be the same rating and
specification.
If tthe ffuse ccover iis llost, ddo nnot uuse
the pplug uuntil iit iis rreplaced.
Electricity can be extremely dangerous.
This washing machine must be earthed.
The socket outlet and the plug on the appliance
must be of the same type.
Do not use multiple adapters and/or extension
leads.
The wires in the mains lead are coloured in
accordance with the following codes:
Blue NEUTRAL
Brown LIVE
Green and Yellow EARTH
CE Appliance complies with European Directive
89/336/EEC, 73/23/EEC and subsequent
amendments.
Water supply
● The cold water pressure should be between
0.5 and 8 bar (0.05-0.8 Mpa).
● Do not connect the machine to a single
outlet instantaneous water heater.
● The water supply tap should be accessible
when the machine is installed.
● Before connecting the fill hose, check that
the water is running from the water supply
tap to be used.
8
You may be
charged for a
service call if a
problem with
your machine is
caused by
incorrect
installation.
If the mains
cord on this
appliance is
damaged, it
must be
replaced by a
special cord
which is ONLY
obtainable from
the GIAS spares
service. It must
be installed by
a competent
person.
Call GGIAS
01204 5556111
40002168.qxd 20/10/2004 19:14 Page 8
Connecting to the cold
water supply
Only one hose is required to install this machine
to a cold water supply.
Cold fill is an energy efficient system. Only the
water required to wash the laundry is heated.
There is no loss of heat in the pipeline from the
hot water tank or the boiler.
If your previous machine installation was hot and
cold fill ensure that the hot tap is firmly closed to
prevent leakage.
This machine has an inlet hose with a 19mm
(3/4") threaded ferrule fitted to the end, to
attach between the threaded connector on the
appliance and the water supply.
Only use the new hose supplied to connect the
machine and ensure that the sealing washers are
in place inside the hose connectors.
Do not re-use old hoses which are attached to
existing installations.
Do not over-tighten the connections. Hand tight
is sufficient.
Do not trap or kink the hose.
1. Connect the elbow end of the hose provided
to the threaded inlet on the back of the
machine.
Grey pipe to the white threaded inlet on
the machine.
2. Hand tighten the connector.
3. Connect the straight ends of the pipes to
the water supply; ensure that there are no
kinks.
4. Turn on the water supply and check for
leaks. If there is a leak, turn off the water
supply, disconnect the hose and check the
sealing washers are in place. Refit the hose
and turn on the water supply.
9
Thiss
Appliance
musst bbe
coonnected
too aa CCOOLD
WATER
ssupply oonly.
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Connection of the machine to the
drain
This machine must be connected in accordance with the water supply
regulations. Water byelaws prohibit connection to a surface water drain.
Decide which plumbing option suits you best then follow the instructions
below.
Option 1
Waste pipe connection (waste trap)
Fit the hooked end support to the outlet pipe. Position at least 800mm off the
floor.
After removing the blanking plug or cutting the membrane from the waste
system securely fix the outlet pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being
drawn back into the machine.
10
All machines are tested with water prior to leaving the
factory so a small amount of water may remain in the
drum and drain hose.
Flooding could occur if any part of the installation is
not completed correctly.
800 mm
hose clip
hooked end support
sink
flexible
discharge hose
trap with hose
adaptor
40002168.qxd 20/10/2004 19:14 Page 10
Option 2
Into a standpipe
Ensure that the standpipe is not located near
an electrical socket.
Fit the hooked end support to the outlet pipe.
Install the hose into the standpipe ensuring
that the pipe is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm
into the standpipe.
Moving the machine
into position
Your machine is heavy so care must be taken
when moving it. We recommend that two people
move the machine to avoid strain and possible
injury.
● Take care not to damage flooring when
moving the machine.
● When moving the machine to its final
position take care not to kink or damage
the hose at the back of the machine.
Adjusting the feet
Once the machine is in place the feet should be
adjusted to ensure that the machine is level. If
the machine is not level it may become noisy or
move.
Adjust the feet on the front corners of the
machine until the machine is firm and level.
When the machine is firm and level, tighten the
locking nuts on the two feet.
11
Do not drag or
lift the machine
by its door.
100 mm
500 mm min
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Refer to ‘Selecting the wash programme’ for
details of how to select programmes.
1. Turn on the water supply and check for
leaks from the fill hose.
2. Switch on the electricity supply.
3. Select the spin programme and then
press the Start Pause button to start the
machine. Allow the programme to continue
for one minute and then cancel the
programme by returning the selector to the
OFF position. This will remove any water
remaining in the machine from factory
testing.
4. To check for cold water filling to the
machine:
Select the rinse programme and press
the Start Pause button to start the machine.
Allow the tumble action to continue until
the water has pumped out. Check that the
drain outlet is not leaking or overflowing.
5. Switch off the machine at the end of the
cycle by turning the programme knob to the
OFF position.
6. Select the spin programme and press
the Start Pause button to start the machine.
If the machine takes longer than one minute
to empty check the drain hose for kinks.
Installation testing is now
complete.
Now you have successfully installed the machine
we advise that you run the machine to ensure the
drum is thoroughly clean after testing and
storage. Select Cottons 90°C and run the machine
for a complete cycle using only wash detergent
and water.
12
Testing the installation
This
programme
will take
approximately
2 hours to
complete.
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The following tips are designed to assist in
getting the best results from your machine whilst
using it in the most environmentally-friendly and
economical way. It is also important to
understand the items to avoid in your laundry, to
ensure the continued safe and reliable operation
of your machine.
Loading your washing
machine
To make further reductions of energy, water and
detergent consumption, we recommend that you
put a full load into your machine. Energy savings
of up to 50% can be achieved by washing one full
load compared to two half loads.
Do not overload the machine as this will reduce
the quality of the wash and may cause damage
to the machine and your laundry.
When is prewashing really needed?
Only with particularly dirty loads! Energy savings
of 5 to 15% are made by not selecting the
prewash option for less dirty laundry. Pre-treat
awkward stains with a washable stain remover.
Which wash temperature should
you choose?
Using stain removers before machine washing
reduces the need to wash at temperatures over
60°C.
Using a 40°C wash temperature can make energy
savings of up to 50%.
Heavily soiled laundry
To ensure the best performance when washing a
particularly dirty load, we recommend that you
reduce the amount of items to be put into the
machine. Allowing more space in the drum the
items can circulate more freely and will wash
better.
13
Washing advice
40002168.qxd 20/10/2004 19:14 Page 13
Sorting the laundry
Items to avoid
We recommend that you do not wash underwired
bras in the machine. Should the wires become
detached they could cause damage to your
clothes and the machine. If the washcare label
states that the bra is machine washable then we
advise placing it in a wash bag.
Recommendations
Always follow the wash care labelling on the
garments.
Fasten zips, tie strings and close press studs to
prevent tangling. Ensure that pockets are
emptied of loose change and other small items.
Check that there are no metal objects in the
laundry as these may damage the laundry and
the machine.
Place small items in a wash bag.
Detergent dosage
Only use detergents which are suitable for use in a washing machine. You will
obtain the best results from your wash with the minimum use of chemical
14
The Dispenser
Do not use the
machine to
wash items that
do not have a
wash label.
Do not wash
items
previously
treated with
solvents.
COMPARTMENT I
Prewash detergent
Maximum dosage 100ml of powder
COMPARTMENT II
Mainwash detergent
Maximum dosage 200ml
of powder
COMPARTMENT
Fabric Conditioner
Maximum dosage 100ml
40002168.qxd 20/10/2004 19:14 Page 14
products, and the best care for your laundry if you take into consideration the
degree of soiling as well as the type of detergent to choose.
The amount of detergent to use depends on:
● Water hardness.
Depending on the hardness of the water and the type of detergent used,
it is possible to reduce the amount of detergent.
The softer the water supply, the less detergent is required.
● The degree of soiling.
It is possible to reduce the amount of detergent used depending on the
degree of soiling.
Use less detergent for less soiled items.
● Amount of laundry.
It is possible to reduce the amount of detergent when washing only a
small amount of laundry.
For smaller loads use less detergent.
The dosages shown on the packaging of detergents for washing delicates
often already refer to a reduced wash size. Always follow the dosage
instructions on the detergent packaging.
Dispensing instructions
The detergent drawer is split into 3 compartments:
● the first, labelled "I", is for detergent utilised
during Prewash.
● the second, labelled "II", is for detergent
utilised during the main wash.
● the third, labelled is for special additives
such as fabric softeners, fragrances, starch,
brighteners etc.
Dispensing in the drum
Liquid detergents and some tablets are dispensed
via the machine drum using the recommended
dispensing device which is placed upright on top of
the washload towards the back of the drum. Some
tablets are designed to be placed in the dispenser
drawer, check the detergent pack for details.
15
DO NOT exceed the maximum detergent dosage
Do not put any
items into the
drawer other
than detergents
that are
designed to be
dispensed from
the drawer as
they may cause
blockage or
damage.
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This machine will operate even if you do not programme the Inter@ct set-up.
However, this machine has Delay Start and Programme Set End Time functions
and for these functions to work efficiently the Inter@ct 3D must be
programmed. This is a simple operation and special care has been taken
during manufacture to ensure that the user can operate this machine simply
and effectively.
Programming the machine
Inter@ct needs to be programmed so that the correct clock setting and
personal requirements are set. When the machine is turned on and the
programme dial is moved away from the OFF position to a programme
selection, a welcome message will appear:
This message is displayed for a short time while the machine recognises which
programme has been selected. When the machine is ready, the programme
details will appear on the display and from here you may now begin
programming the machine.
Example
Please note that when using the Inter@ct menu you have 30 seconds per
operation to make your selection. Should you run out of time, the display will
16
Using Inter@ct 3D for the
first time
WELCOME!
0:00
00
00
COTTON WHITE
HEAVY SOIL
90
11
Spin Speed
x100
Programme
selected
Temperature
(°C)
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return to the start screen, and you simply have to re-enter the Inter@ct menu
and continue with the programming.
To enter the menu
Hold down the Sensitive Care and the Delay Start buttons together for 5
seconds or until the beep sounds.
The menu options can be changed by pressing the Sensitive Care button. To
confirm and enter an option press the Delay Start button.
Set New Time
This function needs to be set for two reasons, firstly to display the current
time of day on the screen and secondly for the Programme Set End Time/Delay
Start settings to work correctly.
You will notice in the display window that the hours on the clock will be
flashing. To set the hours you must press the Sensitive Care button until the
required figure is displayed. Then press the Delay Start button to enter the
chosen figure. Now the minutes on the clock will begin to flash. Again, press
the Sensitive Care button until the required minutes are displayed and press
Delay Start to input the selection. When you have set the time, the display will
ask if you wish to Set the Time Mode.
Setting the Time Mode (default setting – ABSOLUTE)
The Set Time Mode allows you choose how you wish the Programme Set End
Time and Delay Start functions to be controlled.
You will be presented with two options. The first, called Absolute Time Mode
(ABSOLUTE), allows you to set the actual time you want the programme to
begin or end, e.g. Programme to start/end at 08:00. The second, called Relative
Time Mode (RELATIVE), allows you to delay the start or end of your wash cycle
by adding hours to the current time displayed on the clock, e.g. Programme to
start/end in 4 hours 30 minutes.
You can select which option you require by pressing the Sensitive Care button
until your preferred option is displayed, and then pressing the Delay Start
button to accept the option you have chosen.
Both options are very useful, but Absolute Time Mode is easier to use since
there is no need for you to calculate how many hours to leave before you
want the machine to end or start your chosen cycle.
When you have entered your preferred Time Mode the display will then ask
17
SET NEW TIME
0:08
40002168.qxd 20/10/2004 19:14 Page 17
for Enable Final Beeping to be set.
Enable Final Beeping (default setting – YES)
Here you have the option to have a beeping alarm to let you know the wash
cycle has finished. By pressing the Sensitive Care button you can scroll through
the YES and NO options.
To confirm your selection press the Delay Start button. The screen will then
move to the next stage and ask you if you wish to Enable Memory.
Enable Memory (default setting – NO)
This is a useful feature if you frequently wash laundry using the same
programme. Selecting Enable Memory will tell the machine to remember the
last programme/functions used and set them in the memory. This feature
works only on the Cottons, Delicates, Synthetics and Woollens programmes.
The memory does not retain settings within the Special Programmes group.
Select YES or NO by using the Sensitive Care button and confirm your selection
by pressing the Delay Start button.
Demo Mode (default setting – NO)
The display will now show a message asking if you require the demo mode to
be set. Please set this option to NO if this has not already been done. This
function is for SERVICE use only. If the demo mode option is set to YES, the
wash programme WILL NOT commence when you exit the Inter@ct 3D menu.
The Demo Mode must be set to NO for the wash cycle to commence. Select NO
using the Sensitive Care button and confirm your choice with the Delay Start
button. You will then be asked if you wish to Exit the Menu.
Exit Menu
If you are happy with the settings you have selected, you can now exit the
menu by selecting YES via the Sensitive Care button and confirm this selection
using the Delay Start button. However, if you are not happy with some of the
settings selected you must select NO and you can then start programming
again from the beginning. By pressing the Delay Start button you can enter
and bypass each option individually until you reach the option you would like
to change.
When you are completely satisfied with the menu options you have selected,
you may exit the menu. Testing of the installation may now start. If you wish
to change any of the menu settings at a later date, you can enter the menu as
previously described, run through the menu options from the beginning and
change whichever options you wish. This may be useful for changing Set New
Time when Daylight Saving starts or ends.
Once set, the menu options will remain in the memory of the machine even if
the machine is unplugged or there is a power cut.
18
40002168.qxd 20/10/2004 19:14 Page 18
19
The Control Panel
The programme selector must be returned to the OFF
position to reset the controls between each wash cycle.
INTER@CT
Display
Stain
Buster
Spin Speed Time
Saver
Prewash Wash Temp Sensitive
Care
Start Pause
Delay Start/
Set End Time
Child Lock
Programme
Selector
40002168.qxd 20/10/2004 19:14 Page 19
20
Turning the machine on
Turn the machine on by selecting a programme using the programme selector.
The display will then indicate the name of the programme, the spin speed and
temperature of the wash and this display will remain until you press the Start
Pause button or return the programme selector to the OFF position.
Start/Pause
Start
After selecting the programme and the required options (see the Wash
Options section of this manual), press the Start Pause button once to start the
wash cycle. The display will indicate that the door is locked and the machine
will begin to sense the wash load and ask you to wait.
After the appropriate parameters have been programmed by the machine the
display will indicate the approximate time until the end of the programme.
This calculation is based on a full load and will be adjusted to suit the size and
composition of the load as the machine progresses through the wash cycle.
COTTON WHITE
HEAVY SOIL
90
11
PLEASE WAIT
SET PARAMETERS
90
11
END: 2H 45M
WASHING
90
11
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Pause
The programme may be paused at any time during the wash cycle by holding
down the Start Pause button for about three seconds. When the machine is in
the paused mode the following display will appear:
After about two minutes the display will then change to the following, which
means that the door can now be opened:
To restart the programme, close the door and press the Start Pause button.
Cancelling and changing the programme
To cancel the programme the programme selector should be turned to the OFF
position. In this mode the display will go blank because the machine is now
OFF. When a new programme is selected the display will indicate that the
programme has been cancelled as follows:
To start another wash cycle the programme selector must be returned to OFF
once again BEFORE the next programme can be selected and started.
21
PAUSED PROGRAM
DOOR LOCKED
90
11
PAUSED PROGRAM
DOOR OPEN
90
11
CANCELLED PROG
90
11
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Spin Speed Selection (Spin Speed)
By pressing the Spin Speed option button it is possible to reduce the maximum
spin speed of your selected programme to suit your needs and to help reduce
any creasing of fabrics. The maximum spin speed will vary depending on the
specification of the machine.
The light on the option button will come on if a spin speed lower than that
stated in the programme guide has been selected.
Time Saver
This option can be used on the Cottons (Cottons, Colourfast, Non-fast) and
Synthetics programmes. By selecting the Time Saver option, the wash time can
be reduced by up to 50 minutes, depending on the selected programme,
temperature and load, without affecting the quality of the wash.
Prewash (Prewash)
This option is available on the Cottons (Cottons, Colourfast, Non-fast) and
Synthetics programmes. Prewash is set automatically on the Sports
programme. This option is particularly useful for heavily soiled loads and can
be used independently of the main wash programme. Detergent for this
programme should be added to the first compartment of the soap drawer
labelled "I" (please refer to The Dispenser section of this manual). We
recommend you use only 20% of the quantity used for the main wash
programme.
22
Wash Options
The following options should be selected BEFORE
pressing the Start Pause button. The light on each option
button will come on if the option has been selected.
Spin Speed ÷ 100 rpm; so in this example 11 = 1100 rpm
COTTON WHITE
HEAVY SOIL
90
11
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Temperature Selection (Wash Temp)
This washing machine is equipped with a variable temperature function. Each
press of the Wash Temp button reduces the temperature of the wash. Greater
energy savings can be achieved by setting the temperature between 15°C and
40°C. By setting the temperature to 15°C the wash temperature is equivalent
to the water inlet temperature, thus reducing energy consumption further.
We recommend that the temperature shown on wash care garments should
never be exceeded. The machine will not accept a temperature input that is
higher than that stated in the programme guide.
The light on the option button will come on if a temperature lower than that
stated in the programme guide has been selected.
Sensitive Care
This option is available on the Cottons programmes (Cottons, Colourfast, Nonfast) and it increases the number of rinses to five (including the final
conditioned rinse). This can help prevent skin irritation from detergent
residue, which can affect people with particularly sensitive skin. Selecting the
Sensitive Care button is also recommended when washing heavily soiled
fabrics which need a lot of detergent, or when the wash load contains
towelling fabrics that have a greater tendency to retain detergent.
Stain Buster
Selecting the Stain Buster option adds 90 minutes of gentle wash action at
35°C to the start of the selected programme. This will allow more time for
biological detergents to operate giving improved stain removal. This option is
available on cottons and synthetics wash programmes.
Delay Start
The Programme Set End Time/Delay Start options can be used if you want the
washing to be ready at a later time (but within 24 hours). The way these
buttons function will depend on which Time Mode you have selected in the
Inter@ct menu.
23
Temperature (°C)
COTTON WHITE
HEAVY SOIL
90
11
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1. Set Delay Start
Press the Delay Start button once and press the hours and minutes buttons
(Stain Buster and Child Lock) until the required time is set. The display returns
to the programme option if you do not start to set the time within 5 seconds.
Once you have set the required Delay Start, press the Start Pause button.
If the Absolute Time Mode has been selected at the menu set-up stage and
you wish to delay the start of the programme until 08.00, the display will
appear as follows:
If the Relative Time Mode has been selected at the menu set-up stage and you
wish to delay the start of the programme by 4 hours 30 minutes, the display
will appear as follows:
2. Programme Set End Time
Press the Delay Start button twice and press the hours and minutes buttons
(Stain Buster and Child Lock) until the required time is set. When you are
entering the Set End Time option, the display will automatically show the
earlier time at which the programme can end. This time may only be extended
as you require.
If the Absolute Time Mode has been selected at the menu set-up stage and
you wish to delay the end of the programme until 08.00, the display will
appear as follows:
If the Relative Time Mode has been selected at the menu set-up stage and you
wish to delay the end of the programme by 4 hours 30 minutes, the display
24
PROGRAM START
AT 08:00
DELAY START
BY 4H 30M
PROGRAM END
AT 08:00
40002168.qxd 20/10/2004 19:14 Page 24
will appear as follows:
These options can be cancelled at any stage after they have been set by
pressing the Delay Start button for five seconds. The indicator light will go out
and the buzzer will sound.
Child Lock
This is a useful feature to prevent children playing with the option buttons
and tampering with the programme you have set. After you have set the
programme and option buttons you require, press the Start Pause button.
Press the Child Lock button in order to lock the control panel.
You may cancel this function by pressing the Child Lock button briefly until
you see the light above the button flash. While this light is flashing, press the
Spin Speed button – the display will inform you that the options are no longer
locked and further changes can now be made.
25
DELAY END
BY 4H 30M
PROGRAM LOCKED
NO CHANGES
When using the Delay Start/Set End Time functions,
detergents must only be put in the dispenser drawer.
Adding detergents etc. to the drum and then leaving
them to stand for a long period of time may damage
your laundry.
PROGRAM UNLOCK
CHANGE ALLOWED
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Automatic Features
Automatic Variable Capacity
(Half Load)
The washing machine is fitted with a self
adjusting water level system. This system enables
the machine to use the optimum amount of
water needed to wash and rinse the laundry in
relation to the particular load. This results in a
reduction of the water and electricity used
without in any way compromising the washing
and rinsing performance. The amount of water
and electricity used will always be appropriate for
the clothes load.
The washing machine automatically ensures
excellent washing results at minimum cost whilst
respecting the environment.
Out of Balance protection
This model is fitted with an electronic sensor
device that checks if the load is balanced
correctly. If the load is slightly unbalanced the
machine will re-balance it automatically to then
carry out the normal spin.
If, after several attempts, balance is not restored
a reduced spin speed will be used.
If loads are seriously unbalanced the spin stage
will be cancelled. This helps limit vibration,
reduce noise and improve the washing machine's
reliability and life.
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27
For handling the various types of fabric and their level of soiling in your
laundry the washing machine has different programme groups according to
type of wash, temperature, spin speeds and duration (see Programme Guide).
Cottons
The Cottons programmes are designed for maximum washing and rinsing.
With spin cycles in between, they guarantee the laundry is rinsed perfectly.
The final spin cycle ensures laundry is spun dry as much as possible up to the
maximum speed.
Synthetics and mixed fabrics
Washing and rinsing performance is optimised through drum rotation speeds
and water levels. The delicate spin action minimises creasing.
Delicates
This is a new concept in washing, with a cycle that consists of alternate periods
of activity and pauses, particularly suitable for washing very delicate fabrics.
Washing and rinsing are carried out using a high water level to provide the
best results.
Rinse, Spin and Drain
Individual programmes are available for rinsing, (including the opportunity to
add fabric conditioner), spinning, at 800rpm or less if selected via the Spin
Speed button, and draining the water from the machine.
Programme Selector
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Special Programmes
Woolmark
This is a programme dedicated to washing fabrics
labelled with the woolmark symbol . The cycle
consists of alternate periods of activity and
pauses. Washing and rinsing are carried out using
a high water level to provide the best results. The
programme has a maximum temperature of 40°C
and concludes with 3 rinses, one for fabric
conditioner, and a short spin.
Silk
This washing machine also has a gentle Silk and
Hand Wash programme. This programme allows a
complete washing cycle for garments specified as
“Hand Wash only” and laundry items made from
silk or specified “Wash as silk” on the fabric label.
The programme has a maximum temperature of
30°C and concludes with 3 rinses, one for fabric
conditioner, and no final spin.
Sports
This washing machine has a unique Sportswear
programme.
It is specially designed to wash mixed sportswear
fabrics that cannot be washed on hotter
programmes and is designed to remove the
soiling and staining created by participation in
sports activities.
This programme starts with a cold prewash that
breaks down and loosens any excess dirt and then
washes at a cool 30°C, rinses twice (one is for
fabric conditioner) and spins slowly for the best
care of your heavily soiled, delicate garments.
Detergent for the prewash part of the
programme should be added to compartment I
and detergent for the mainwash should be added
to compartment II. Follow the instructions given
in 'The Dispenser' section.
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29
‘A’ wash 59’
This specially designed programme maintains the
high quality wash performance identified with the
‘A’ rating whilst greatly reducing the wash time.
The programme is designed for a maximum load of
3 kg and is intended for cotton fabrics and items
colourfast to 60°C. The programme concludes with
2 rinses and a high speed spin sequence.
Daily Programmes
By maintaining exceptional washing performance,
these programmes allow you to know in advance
the necessary time for your everyday laundry. In
fact, this washing machine is equipped with two
daily rapid programmes at 40°C, that were
designed for lightly soiled fabrics and medium or
small loads.
Daily 44'
A complete washing cycle (wash, rinse and spin),
able to wash in approximately 44 minutes
suitable for:
● a maximum load of 3 kgs
● lightly soiled fabrics (cotton and mixed
fabrics)
With this programme we recommend that you
reduce the detergent loading dose (compared to
the normal one), in order to avoid detergent
waste.
Daily 29'
A complete washing cycle (wash, rinse and spin),
able to wash in approximately 29 minutes
suitable for:
● a maximum load of 2 kgs
● lightly soiled fabrics (cotton and mixed
fabrics)
With this programme we recommend that you
reduce the detergent loading dose (compared to
the normal one), in order to avoid detergent
waste.
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30
Programme Guide
Energy label data based on Colourfast programme tested in accordance with
CENELEC EN60456
CottonsSynthetics Mixed
Fabrics
Delicates
Special Programmes
Cottons
Colourfast
Non-fast
Colour Mix
Synthetics
Acrylics
Rinse
Spin
Drain
Woolmark
Silk
Sports
“A” Wash
59'
Daily
44'
Daily
29'
Maximum
Load
Size (kg)
6
6
6
6
2
2
-
-
-
1
1.5
2.5
3
3
2
Fabric Type
Cottons, linen
Cotton, colourfast
mixed fibres
Cottons, mixed fabrics,
Coloureds Non-fast
Cottons, mixed fabrics
and synthetics
Mixed fabrics
and synthetics
Synthetics, acrylics
and coloured
mixed fabrics
Mixed Fabrics
Mixed Fabrics.
Spin speed of 800 rpm
max.
Mixed Fabrics
Machine washable
wool
Silks and 'Hand Wash
only' garments
Mixed fabrics
Cotton, colourfast
mixed fibres
Lightly soiled cottons
and mixed fabrics
Lightly soiled cottons
and mixed fabrics
Maximum
Water
Temp (°C)
90
60
40
40
50
40
-
-
-
40
30
30
60
40
40
Programme
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31
This section summarises the main points when
completing a wash cycle. For detailed
explanations of features, options and details of
the machine refer to the relevant section in the
instruction manual.
Preparing the laundry
Select and sort the laundry according to the wash
care labels found on each garment. Always check
the care labels.
Loading the laundry
Open the door.
Put the laundry in the washing machine. Close
the door by pushing it until it clicks, ensuring that
no items of laundry are obstructing the lock or
door seal.
Putting detergent in machine
Open the drawer, choose the detergent and put
in the recommended amount.
Do not exceed the dosage stated below
Close the drawer again.
A Typical Wash
Maximum quantity
of powder/liquid
100ml
200ml
100ml
Wash
Prewash (option)
Main Wash
(all programmes)
Fabric Conditioner
Compartment
I
II
Liquid
detergents and
some
concentrated
powders and
tablets that are
to be placed
directly into the
drum should be
placed in the
recommended
dispensing
device.
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Refer to the Programme Guide or the programme
descriptions on the front of the machine to select
the most suitable programme.
The programme is selected by turning the
programme selector and aligning the programme
name with the indicator.
The programme will be displayed on the Inter@ct
3D screen, along with the standard spin speed and
the wash temperature for the selected programme.
Check that the tap is turned on and that the
discharge hose is positioned correctly.
Select the required wash options, including the
spin speed and wash temperature if you wish to
change these from the standard settings.
Starting the wash cycle
Press the Start Pause button. The Inter@ct 3D screen will indicate that the
machine is setting the wash parameters and then after a few seconds the wash
programme will begin. The display will then indicate the time to the end of
the cycle and the current phase of the cycle (i.e. washing, rinsing or spinning).
Do not try to open the door when the washing programme is in progress. The
screen will indicate when the door can be opened.
Do not open the dispenser drawer during the wash programme.
If you wish to pause the programme press the Start Pause button; after two
minutes you will be able to open the door. To cancel the programme please
refer to the ‘Cancelling and changing the programme’ section of this manual.
When the programme has finished
Wait approximately two minutes for the door lock to be released. When the
Inter@ct display indicates DOOR OPEN it will then be safe to open the door.
Switch off the machine by turning the programme selector to the OFF position
so that it will be ready the next time you use the machine (this action resets
the memory in the machine).
Open the door and remove the laundry.
Disconnect the plug from the mains power supply and turn off the water
supply every time you finish using it.
32
Selecting the wash programme
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33
Cleaning and Routine
Maintenance
The washing machine needs very little
maintenance, but regular attention to a few small
details will ensure the continued performance of
your washing machine.
Do not use abrasive cleaners, scouring pads,
solvent based cleaners or polishes; wiping the
outside of the machine with a damp cloth will
suffice.
Cleaning the soap dispenser
1. Clean the compartments occasionally to
remove detergents and additives.
2. To do this you just need to pull the drawer
out firmly from the machine, but without
forcing it.
3. Clean the compartments and the syphon cap
and cover under warm running water.
4. Clean the soap dispenser housing to remove
any residue of soap powder
5. Replace the drawer.
Cleaning the door glass
Regularly clean the door glass with a damp cloth.
A build up of soiling and residues from the water
may result in water leaking from the door.
Do not use abrasive cleaners as they can scratch
the surface.
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Cleaning the filter
The washing machine is fitted with a special filter
to prevent items such as coins, buttons, etc.
blocking the discharge hose. These may be
retrieved by:
1. Removing the kickplate by gently pulling it
from the bottom in an outwards and
upwards direction.
2. Use the kickplate to collect the water still in
the filter.
3. Use a screwdriver to loosen the screw
holding the filter, turn the filter
anticlockwise until it stops, remove it and
clean it. After cleaning it, reassemble
following the above instructions in reverse
order.
Replace the kickplate.
We recommend that the filter be cleaned
frequently, at least once a month.
Maintenance wash
Using small quantities of detergent and low
temperature wash programmes can cause the
gradual build up of grease, dirt and scale. Over
time these deposits can damage your laundry and
your machine. They can also cause your machine
to smell. We recommend that you carry out a
maintenance wash a couple of times per year to
keep your machine and pipe work clean and free
of these deposits. Simply run the Cottons 90°C
programme without a load and with the normal
quantity of detergent.
This wash will take approximately
2 hours to complete.
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35
Troubleshooting
What might be the cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run through the
following checklist. A charge will be made if the machine is found to be
working or has been installed incorrectly or used incorrectly. If the problem
persists after completing the recommended checks, please call GIAS Service
(tel: 08705 400 600), they may be able to assist you over the telephone.
The machine will not start…
● Close the door. Check that there is power to the machine. Select a
programme and press Start Pause Check if the DOOR LOCKED message is
displayed.
If it is not, check the following:
1. Is the machine connected to the electrical supply?
2. Is the electrical supply OK, check another socket?
3. Has the fuse on the machine blown? If so, replace it.
● If the DOOR LOCKED message is displayed and the machine does not
start this means that the machine cannot fill with water, check the
following:
1. Check the programme dial is correctly aligned with the programme.
2. Is the water supply to the machine switched on?
3. Are the pipes kinked or restricted in any way?
Water does not drain away…
● Ensure that there is not a blockage in the drain hose or the hose is not
kinked.
● Is the drain hose installed correctly? If connected to the sink waste make
sure you have cut the membrane or removed the bung from the under
sink drainage unit.
● Check for foreign bodies in the filter. If present, clean the filter.
If you have found any of the above problems correct them and run the
machine through a spin cycle to drain the water.
Water on the floor around the washing machine…
● Is the fill hose tightened? If so, replace the rubber washers and re-tighten.
● Is the standpipe or the household drain blocked? If so, clear the blockage
yourself or call a plumber.
● Is there clothing or dirt between the door gasket and the door glass?
40002168.qxd 20/10/2004 19:14 Page 35
Ensure that the door glass and gasket are kept clean and free of laundry
when loading the machine.
The machine does not spin…
● Water has not drained from the machine? Check the points highlighted
above.
● Have you selected an option that changes the spin profile (e.g. change of
spin speed using the Spin Speed button)? Check the feature in the
description of the controls.
● Is the load unbalanced? To reduce noise and vibration and improve the
machine’s reliability and life, the machine is fitted with an electronic
sensor that detects if the load is unbalanced. To improve the spin
performance the load can be re-distributed by hand at the end of the
cycle and then re-spun.
The machine is noisy or vibrates a lot during the cycle…
● Has the transit system been fully removed? Check that the bracket and
the polystyrene packing have been taken off the machine.
● Are there any loose items in the pockets of clothing that can rattle in the
drum and cause damage?
● Is the load unbalanced? Stop the programme, re-distribute the load and
restart.
The programme takes a long time…
● Some programmes do take a long time (over 2 hours). Low water
pressure can increase the length of the programme.
The door will not open…
● Has the programme finished?
Does the machine show 'PROGRAM ENDED DOOR OPEN'? If not the
programme is not complete, wait a further couple of minutes and the
message 'PROGRAM ENDED DOOR OPEN' will appear and you will be
able to open the door.
● If water remains in the drum refer to 'Water does not drain away…'
above.
Problem with the dispenser…
● Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
● The dispenser drawer will not close properly.
1. Check the drawer is aligned properly.
2. Check the drawer is not clogged with detergent (see Cleaning and
Routine Maintenance).
36
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37
● Steam is coming from the dispenser.
The machine is designed to vent through the drawer, this is nothing to
worry about.
Remember, you may be charged for the service call if incorrect installation or
misuse causes a problem with your machine.
Note:
The use of environmentally-friendly, phosphate-free detergents (check
detergent information on pack) can have the following effects:
● Waste water from rinsing may be cloudier because of the presence of a
white powder (zeolites) held in suspension, without the rinse
performance being adversely affected.
● Presence of white powder on laundry after washing, which is not
absorbed by the fabric and does not alter the colour of the fabric.
● The presence of foam in the final rinsing water is not necessarily an
indication of poor rinsing. Carrying out more rinse cycles does not serve
any purpose in such cases.
Power Failure
If there is a power failure the wash cycle will be interrupted, and the wash
programme and functions will be suspended. When the power is restored, the
wash programme and functions will restart from the same point and complete
the programme.
During a power failure the water can be drained and the load can be removed
from the machine as follows:
1. Switch off the machine both via the programme knob and the mains
power supply. Remove the plug from the mains power supply socket.
2. Carefully move the machine so the rear of the machine is accessible.
Please follow the safety precautions which we recommend under the
Safety Notes section of this manual.
3. Unclip the drain hose from the rear panel of the machine and lower the
hose into a bowl on the floor. When the bowl is full raise the end of the
drain pipe to a height higher than the top of the appliance to stop the
flow of water. Empty and replace the bowl and continue draining the
machine until empty.
4. Once the machine is fully drained of water, clip the hose to the rear of
the machine. Open the door and remove the load.
The door can be opened approximately 2 minutes after the power failure.
Do not force open the door.
40002168.qxd 20/10/2004 19:15 Page 37
For a period of one year from the date of
purchase the appliance is covered by a guarantee
which allows you to call Hoover Service free of
charge (except for the price of the call).
Remember to send off the guarantee certificate
for validation within 10 days of the date of
purchase.
You should retain the receipt issued by the
retailer when you purchased the machine to show
to the call out engineer, should you need to
consult one.
If your washing machine shows signs of a defect
or is not working properly, before you contact
GIAS Service we recommend you carry out the
checks detailed within the Troubleshooting
section.
If the problem with the machine persists after
completing all the recommended checks, please
dial the GIAS Service number.
You will be connected directly to GIAS. It is
important you tell the GIAS advisor your
product's model number and serial number,
which you will find on the rating label (16
characters, beginning with the number 3), found
on the front of the washing machine (door area).
By doing this, your enquiry will be responded to
more efficiently.
38
Customer Service
PPhhoonnee GGIIAASS oonn
0088770055 440000 660000
40002168.qxd 20/10/2004 19:15 Page 38
Hoover guarantees all parts of this product for 5 years from the date of
purchase. During that time Hoover will replace or repair all defective parts
free of charge, except for parts subject to fair wear and tear such as belts. The
call out fee and labour costs are chargeable after the first 12 months. To
qualify for benefits under the guarantee, you must be able to provide proof of
date of purchase and the appliance must have been installed and used in
accordance with the instructions described in this manual. Consequential losses
and accidental damage to the machine is not covered by the guarantee.
Hoover cannot be responsible for the results of using this machine for any
purposes other than those described in this manual.
This guarantee does not effect your statutory or common law rights.
For service and repairs please call our national number:
Always use genuine Hoover spares, available direct from GIAS Service:
Hoovercare
To maintain your Hoover product in peak condition you may wish to take out
a Hoovercare policy, which for an annual payment provides a comprehensive
maintenance and repair scheme. For more information please call 08705 400
600.
The Hoovercare scheme is not available in Eire.
The manufacturer declines all responsibility in the event of any printing mistakes
in this booklet. The manufacturer also reserves the right to make appropriate
modifications to its products without changing the essential characteristics.
39
Your Guarantee
GGIIAASS SSeerrvviiccee ––TTeell:: 0088770055 440000 660000
SSuuppppoorrtt SSeerrvviiccee [[EEiirree 001188330011 666666]]
HHoooovveerr SSppaarreess SSeerrvviiccee
TTeell:: 0011220044 555566111111
40002168.qxd 20/10/2004 19:15 Page 39
40002168
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