Hoover H-Upright 500 Reach Corded Bagless Vacuum Cleaner, H-FREE 300 Cordless Vacuum Cleaner User guide

Campaign Terms and Conditions:

1. The Hoover Free Steam Jet Handy gift Promotion is the offer by the Promoter of a Free

Steam Jet Handy gift (the “Gift”) to purchasers on purchases of “Eligible Appliances”. Claims are valid

for purchases made between 14th April 2021 and 11th May 2021 and for which the Promoter has
received a completed and valid claim before Midnight on 6th July 2021.

2. Provided a purchase has been completed a claim can be made for more than one Hoover
Promotion.

3. The Hoover Free Steam Jet Handy gift Promotion only applies to purchases of the following
Hoover appliances from eligible retailers:

a. “Eligible appliances":

MODEL

CODE

Product Description

HU500GHM 001

39101027

H-Upright 500 Reach Home

HU500CPT 001

39101028

H-Upright 500 Reach Pets

HU500SBH 001

39101029

H-UPRIGHT 500 Plus Home

HU500SGP 001

39101030

H-UPRIGHT 500 Plus Pets

HF522UPT 001

39400914

H-Free 500 Pets

HF522BH 001

39400915

H-Free 500 Home

HF522BEN 001

39400920

H-Free 500 Home Energy

HF522PTE 001

39400921

H-Free 500 Pets Energy

HF322HM 001

39400954

H-Free 300 Home

HF322PT 001

39400953

H-Free 300 Pet

b. Argos, AO, Very, Curry’s, Amazon, Appliances Direct, Very, Ebay, Hoover.co.uk, Hoover Direct

4. Purchases of graded, seconds, replacements and imperfect products are excluded from the
Promotion.

5. All appliances purchased on a trade or contract basis (i.e. non consumer purchases) are
excluded from the Promotion.

6. The promotion is open to residents of the United Kingdom, Channel Islands, Isle of Man and
Northern Ireland only.

7. The Promotion, which starts on 14th April and runs until 11th May 2021, only applies to
purchases made on or between these dates. Claims must be received by the Promoter before 6th July

2021. The Promoter will not accept any claims received after this time.

8. The Promotion is offered via participating retailers only and only participating retailers will
have the official advertising literature.

9. How to Claim:

• In order to claim the Gift, claimants must fully complete the online claim form (including model
number and proof of purchase). The online claim form is available on

www.rewardsfromhoover.com/freesteamjet

• Claims must be received by the Promoter before as above and the Promoter will not accept
any claims received subsequently.

• Purchasers must wait 28 days before making a claim from the date of purchase.

• If a model number cannot be provided at the time of the claim because the appliance has not

been delivered, please state when the delivery is expected and complete the claim after
delivery has taken place and by the as above

• A copy of original purchase receipts must be provided for claim forms. For the avoidance of
doubt, copies of deposit receipts and/or order confirmations will not be accepted. Purchasers
can contact MLP for assistance via the contact us form found

www.rewardsfromhoover.com/freesteamjet/contact-us . Offices are open 9.00am – 5.30pm,

Monday to Friday excluding Public and Bank Holidays.

10. Upon submitting the online claim form, claimants must allow 5 working days for the claim to
be validated by the Promoter. You will be sent an email notification to confirm whether the claim has
been accepted or rejected by the Promoter, and with next steps on when to receive your gift if your
claim has been approved.

11. Claimants should allow up to 28 working days from the date of validation to receive their Gift.
Gifts will be sent to the address entered on the claim form by ParcelForce.

12. Claims are posted at claimants’ risk and proof of sending is not proof of receipt.

13. The Promoter reserves the right to investigate and undertake all such action, as is
reasonable, to protect itself against fraudulent or invalid claims including, without limitation, to require
claimants to provide further verification as to proof of purchase. In addition, the Promoter reserves the
right to reject those claims which are, in their opinion, fraudulent or invalid.

14. Online claims will require an email address to be entered before submitting a claim.

15. All claim forms and copies of purchase order receipts, once received by the Promoter, will
become its property and will not be returned to claimants therefore please ensure you keep a copy.
The decision of the Promoter in all matters is final and binding and no correspondence shall be
entered into.

16. By submitting a claim, claimants agree to be bound by these terms and conditions.

17. In the event the Gift becomes unavailable, a substitute of equal to or greater value will be
issued.

18. The Promoter reserves the right to withdraw, extend or amend the terms of this promotion at
any time due to circumstances beyond its control.

19. All correspondence should be sent to Hoover Free Steam Jet Handy gift Promotion, The Cow
Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

20. The Promotion is subject to the laws of England and Wales and the courts of England and
Wales shall have non-exclusive jurisdiction.

21. The Promoter is Hoover Ltd, 1st Floor 302 Bridgewater Place, Birchwood Park, Birchwood,
Warrington, WA3 6XG.

22. This Promotion is carried out and facilitated by the Marketing Lounge Partnership on behalf of
the Promoter.

23. The Data Controller and Data Processor (as defined in the General Data Protection
Regulations ((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree
Farm, Lower Stretton, Cheshire WA4 4PG.