Hoover fh50800 Owner's Manual

www.hoover.com

OWNER’S MANUAL

Operating and Servicing Instructions

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.

Questions or concerns? For assistance, please call Customer Service at

1-800-944-92 00 Mon- Fr i 8 a m-7pm EST bef o r e r et u r n i ng this product to th e store.

THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.

IF USED COMMERCIALLY WARRANTY IS VOID.

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CONTENTS

Thank you for choosing a HOOVER® product.

Please enter the complete model and Manufacturing Code in the spaces provided.

Model

MFG. Code

Hint: Attach your sales receipt to this owner’s manual. Verification of date of purchase may be required for warranty service of your HOOVER

product.

Be sure to register your product online at Hoover.com or call 1-800-263-6376 to register by phone.

MANUFACTURING CODE

If you need assistance:

Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST. Please do not return this product to the store.

(label located on lower back of cleaner)

Important Safety Instructions ................................................................................ 3

Cleaner Assembly .................................................................................................... 5

How To Use ............................................................................................................... 6

Cleaner Description .............................................................................................6

Before You Begin ............................................................................................... 6

Remove and Replace Clean Water Solution Tank ..............................................7

Carpet Cleaning ..................................................................................................8

Above Floor Cleaning/Attachments .....................................................................8

Cleaning Carpeted Stairs ....................................................................................9

Maintenance ..............................................................................................................10

DIrty Water Tank ..................................................................................................10

Cleaning Filter .....................................................................................................11

Belt ......................................................................................................................11

Storage ................................................................................................................12

Troubleshooting .......................................................................................................12

Service.......................................................................................................................13

Cleaning Products .................................................................................................... 13

Warranty ....................................................................................................................14

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Fully assemble before operating.

• Operate cleaner only at voltage specified on data plate on lower back of cleaner.

• Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.

• Use indoors only.

• Do not immerse. Use only on carpet moistened by cleaning process.

• Use only HOOVER® cleaning products intended for use with this machine (See the “Cleaning Products” section of this manual).

• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.

• Use only as described in this manual. Use only manufacturer’s recommended attachments and products.

• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

• Do not use to pick up flammable or combustible materials, such as gasoline, or fine wood sandings, or use in areas where they may be present.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Connect to a properly grounded outlet only. See Grounding Instructions.

• Do not use without tanks or filters in place.

• Do not clean over floor electrical outlets.

• WARNING: This product contains chemicals known to the State of California

to cause cancer, birth defects or reproductive harm.

WASH HANDS AFTER

HANDLING.

GROUNDING OUTLET BOX

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can

result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

CAUTION - TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.

• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.

• Do not use sharp objects to clean out hose as they can cause damage.

• To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.

• To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.

• Do not store carpet cleaner with solution in tanks.

• With brushes on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.

• DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS MACHINE ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.

1. CLEANER ASSEMBLY

1.2 Locate orange lock-

ing pin and press in points shown to remove.

1.3 Insert handle and

re-fit locking pin.

1.4 Locking pin will

‘click’ when in place.

ATTACH HANDLE

CARTON CONTENTS

Remove all parts from carton and identify each item shown.

Make sure all parts are located before disposing of packing materials.

Accessories not included with your model may be purchased separately by visiting www.hoover.com.

1.5

1.2

A. Handle B. Body C. Clean Water Tank D. Hose E. Upholstery T ool F. Handle Locking Pin G. Hoover Deep Cleaning Solution H. Float Chamber Filter

2.1

1.3

1.4

1.6

1.8

1.9

1.7

TOOL CADDY AND HOSE

1.5 Locate orange locking tabs on the back of

cleaner and ensure they are horizontal. Attach caddy to unit top first.

1.6 Rotate tabs 90° clockwise to lock caddy onto unit.

1.7 Connect Upholstery Tool to hose by sliding onto

the connector until it locks securely.

1.8 Fit hose connector end in first.

1.9 Wrap hose around

caddy tightly anticlockwise.

Clip in the last wrap of the hose and Upholstery Tool as shown.

2. HOW TO USE

CLEANER DESCRIPTION

1. Handle

2. Solution Trigger

3. Clean Water Tank Release Button

4. Clean Water Tank

5. Recline Pedal (on side not shown)

6. Solution Tube Port

7. Dirty Water Tank Release Lever

8. Dirty Water Tank Carry Handle

9. Hose Port

10. Rotating Brushroll (Hidden)

11. On/Off Pedal

12. Power Cord Release Lock

13. Power Cord

14. Hose

15. Upholstery Tool

16. Upholstery Tool Solution Trigger

17. Handle Locking Pin

18. Hoover Deap Cleaning Solution

19. Float Chamber Filter

TRANSPORTING CLEANER

2.2 To move your carpet

cleaner from room to room put handle in upright and locked position tilt carpet cleaner back on wheels and push forward.

2.2

2.1

CARRY HANDLE

2.4

2.4 The carpet cleaner may also be lifted by placing a hand under the upper Clean Water Solution Tank handle (C).

IMPORTANT

Do not transport the carpet cleaner with either the Clean Water Solution Tank or Dirty Water Tank full.

1. V acuum carpet thoroughly . Use a Hoover

vacuum

cleaner with a revolving brushroll for best results.

2. Remove as much furniture from the room as

possible. If unable to remove the furniture, place plastic or foil under and around the legs until the carpet has dried completely.

Check for Color Fastness

Before cleaning carpet/upholstery, test for color fastness. Dampen a white cloth with solution. Test a small area in a closet or under a cushion. Gently rub the cloth over the area. Check each color for color

IMPORTANT

Do not use the carpet cleaner as a dry vacuum.

BEFORE YOU BEGIN CLEANING

bleeding. If the cloth remains clean, it should be safe to clean the carpet/upholstery.

CAUTION

! !

DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS MACHINE ON HARD FLOORS MA Y SCRA TCH OR DAMAGE YOUR FLOOR.

CAUTION

! !

DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS MACHINE ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.

CORD STORAGE

2.3 For convienient storage, wrap cord around cord hooks. Attach the plug end to cord.

2.3

Water Fill

Detergent Fill

Water Fill

Detergent Fill

2.5

2.6

2.8

2.7

2.9

REMOVE AND REPLACE CLEAN WATER SOLUTION TANK

A b

7. Before cleaning, determine where you will start and end, making sure not to walk over previously cleaned areas.

AFTER CLEANING

• Allowcarpettodrycompletely.Trynottowalkon

the carpet until it is dry.

• If you need to walkon the carpet, place white

towels on the areas you want to walk.

• Ifthecarpetisnotdryandthefurnituremustbe

placed back in the room, use plastic or foil under the furniture to prevent staining the carpet.

• Thoroughlycleanthedirtywatertankwithhottap

water. See page 10.

Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.

2.5 Press clean Clean Water Solution Tank button

(Diagram A). Tilt Clean Water Solution Tank away from cleaner and remove (Diagram B).

2.6 Unscrew cap from back side of Clean Water

Solution Tank and remove.

Helpful Hints for Cleaning Carpet

1. Do not oversaturate carpet with cleaning solution

while using the carpet cleaner.

2. For heavily soiled areas, additional applications

may be necessary.

3. Allow plenty of time to dry carpet thoroughly.

4. Wipe cleaning solution from woodwork and wood

to prevent any damage.

5. Try not to walk on carpet until it is completely dry.

6. After carpet is thoroughly dry, vacuum the carpet

using a cleaner with a revolving brushroll.

Use only Hoover® cleaning products intended for use with this machine. (see the “Cleaning Products” section of this manual).

WARNING

! !

CAUTION

! !

Do not fill with water above 140o F (60o C)

CAUTION

! !

Use only Hoover® cleaning products intended for use with this machine. (see the “Cleaning Products” section of this manual).

WARNING

! !

IMPORTANT

Fill with clean water BEFORE adding detergent.

2.7 Tilt tank in sink to avoid leakage from breather

hole (C). Fill with water until “Water Fill” line indicated on the side of the tank is reached.

2.8 Next, locate your bottle of Hoover® Deep

Cleansing detergent. Fill the rest of the Clean Water Tank with solution to “Detergent Fill” line indicated on the side of the tank is reached. Once filled, replace cap on tank. noTe: Filling tank with detergent before water is not recommended and may cause foaming.

2.9 Place bottom of Clean Water Solution Tank into

cleaner and position until the lever snaps into place.

CAUTION

! !

2.13

ABOVE FLOOR CLEANING/ ATTACHMENTS

2.14

2.112.10

CARPET CLEANING

2.10 Plug cord into electrical outlet. Step on handle

release pedal, to put unit in cleaning position.

2.11 Press the ON/OFF pedal and turn “ON”.

2.12 While depressing solution spray trigger (A),

slowly push unit forward. Release trigger and pull unit backward (B) in the same path to remove dirty water and solution from carpet. (For heavily soiled areas, repeat if necessary).

IMPORTANT

If the sound of the motor changes to a high pitch, this indicates the dirty water tank is full and must be emptied.

noTe: For best cleaning results use a steady, forward and backward motion. Cleaning should be done at half the speed or less of dry vacuuming. For heavily soiled areas, repeat if necessary.

2.13 Put cleaner in its upright position. Connect the

upholstery attachment to the trigger adaptor.

2.14 Open the dirty water tank door and insert the

hose adaptor into the dirty water tank and turn clockwise to lock in place.

2.15 Connect the base water supply connector into

the fitting on the lower left side of handle facing cleaner.

2.12

CAUTION

! !

Do not clean over floor electrical outlets.

Not to be used for grooming a pet.

2.15

IMPORTANT

To avoid saturating carpet, do not use more than 4 wet strokes over one area. Always end with dry strokes.

IMPORTANT

Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces (b) and place unit on absorbent material (such as a towel) to soak up drips.

IMPORTANT

DO NOT oversaturate the upholstery. FOR BEST CLEANING RESULTS USE

STEADY, MODERATE, FORWARD AND BACKWARD MOTION. Make sure upholstery is dry before use.

If the hose attachment door is not closed completely, there will be no suction through the nozzle and the unit will not operate properly.

2.17 Place hose (A) and upholstery attachment (B) into their storage locations.

Store for next use.

2.17

STORING TOOLS

Using the Upholstery Tool

2.16 Press power pedal to turn on. While depressing

solution spray trigger, push attachment forward. Release trigger and pull attachment backward in the same path to remove dirty water and solution from upholstery. (For heavily soiled areas, repeat if necessary.)

2.16

CAUTION

! !

Not to be used for grooming a pet.

Read “Before You Begin Cleaning” instructions on page 6.

Place handle in upright position. Brushroll will not rotate while handle is in upright position.

Fill clean water tank according to instructions.Fill detergent container with HOOVER

Deep Cleansing

detergent. Do not point tools toward people or pets.

CLEANING CARPETED STAIRS

WARNING

! !

Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.

Dry hands and plug cleaner into a properly grounded outlet.

Turn cleaner ON.

2.18 Pre-spray the carpeted stair by holding the tool about one inch above the carpet and push it forward while pressing the trigger (equals one wet stroke).

Position tool against the riser and slightly press it into carpet pile. Press the trigger and pull the tool slowly over the carpet (second wet stroke). Release trigger at end of stroke.

2.19 Lift tool, and position it against riser. Pull tool slowly over carpet without pressing trigger (dry stroke).

Overlap strokes by 1/2 inch to help prevent streaking.

It is best to alternate wet and dry strokes as described above. End with more dry strokes to aid in faster drying of carpet.

To avoid saturating carpet, do not use more than 4 wet strokes over any one area. Always end with dry strokes.

If additional cleaning is necessary, wait until the carpet is completely dry before using the tool again.

Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction.

When finished cleaning, empty Clean Water Tank, wash and rinse dirty Water Tank and let air dry.

2.18

2.19

Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure continued cleaning effectiveness.

Any other servicing should be done by an authorized service representative.

A Thermal Protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running. If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.

2. Empty dirty water tank and clean filters.

3. Inspect and remove any blockages. Blockages may occur at the cleaner inlet, hose, and brushroll.

4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue. If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

NOTICE

! !

3. MAINTENANCE

Your carpet cleaner is equipped with a shut off valve within your dirty water tank. When the dirty water tank becomes full, the float (viewed from top of tank) will rise, shutting off the air flow thru the nozzle.

noTe: The float in your carpet cleaner , located in the dirty water tank, will shut off the suction when the dirty water tank is full. For best results, use smooth, steady motion keeping the nozzle flat against the carpeting. Tipping the cleaner and breaking the seal of the nozzle and carpeting will cause the float to rise and shut off the suction. Once the float is activated, empty the dirty water tank. If the dirty water tank does not appear full, turn the power switch off and wait for the float to settle and reset. If the float repeatedly shuts off the suction, empty the dirty water tank. For best results, use only Hoover

Deep Cleansing detergent. Other Solutions may generate excessive foam which will cause the float to rise prematurely and shut off the suction. Add Hoover

Deep Cleansing detergent to the fill line indicated on the Clean Water Solution Tank after adding clean water. A higher concentration of shampoo may cause excessive foaming.

How to Empty

DIRTY WATER TANK

IMPORTANT

You will hear a noticeable change in the pitch of the cleaner. This indicates a need to empty the dirty water tank.

3.1

3.2

3.3 3.4

WARNING

! !

To reduce the risk of personal injury - unplug

cleaner before cleaning or servicing.

3.1 Grasp top of dirty water tank handle and push latch to release.

3.2 Grasp handle and pull tank out of base.

3.3 Remove dirty water tank pour spout cap.

3.4 To empty dirty water tank, grasp handle with one hand and nozzle with the other and empty into sink.

Replace dirty water tank pour spout cap. Rinse dirty water tank and filter with hot tap water. Wipe and

let dry thoroughly before storing to prevent mildew from forming.

Use only Hoover® cleaning products intended for use with this machine. (see the “Cleaning Products” section of this manual).

WARNING

! !

3.10

IMPORTANT

Rotate brushroll manually to make sure belt is not twisted or pinched.

BELT: How to Remove and Replace

3.6

3.7

3.8

3.9

To reduce the risk of injury from moving parts -

unplug before servicing.

DO NOT OPEN MOTOR COVER.

Belt: What to Buy

For Belt replacement, please call 1-800-9449200 or visit our website at www.hoover.com to locate a dealer nearest you. Belt part #440002313.

How to Remove

Before servicing, remove Dirty Water tank and Solution tank to avoid spillage

3.6 Turn cleaner on its side to expose nozzle base. To remove belt cover, use Phillips screwdriver to remove the two screws. Arrows show location of screws.

3.7 Grasp belt cover near brushroll and lift out.

3.8 Grasp brushroll with one hand, using other hand to keep tension on belt when removing. Lift up when pulling out.

How to Replace

3.9 Remove belt. Dispose of old belt.

3.10 Place new belt on motor shaft (A), then stretch belt over brushroll pully.

3.1 1 Replace belt cover (C) and secure by replacing the two screws (D).

3.5 Rotate dirty water tank handle down, grasp filter tab and remove.

3.6 Rinse under water to remove debris (below 140

F/60oC). Allow to dry completely before replacing or storing away your machine.

3.5

CLEANING FILTER

3.5

3.11

REMOVING BLOCKAGES FROM BRUSHROLL

3.12 Remove any debris and/or hair from brushroll.

3.12

CAUTION

! !

To reduce the risk of injury from moving parts -

unplug before servicing.

CAUTION

! !

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION

Cleaner won’t run

1. No voltage in wall.

1. Chec k fuse or brea ke r i n h o me.

2. Blow n f u s e o r t ripped b r e a ke r. 2. Chec k fuse or brea ke r i n h o me. Replac e fuse/reset breaker in home.

3. Unit cuts out during use.

3. Take to servi ce center. To find neares t location, vis i t our website a t www.hoover.com or call 1-800-944-9200.

4. Thermal protector has tripped.

4. Disc onnect t h e unit from th e wa l l socket, allow to cool for 3 0 m i n u te s , clean the f ilter and emp ty the dirty wa te r tank and c h e ck hose, brushroll for blockages.

Cleaner won’t pick-up or low suction

1. Dirty Water Tank Door not

installed.

1. Insert Dirty Water Tank Door - Pg. 9.

2. Dirty Water Tank is not installed

correctly.

2. Review Placing Dirty Water Tank in base of cleaner - Pg. 10.

3. Dirty Water Tank is full. 3. Empty Dirty Water Tank - Pg. 10.

4. Dirty water passage clogged. 4. Clean Dirty Water Tank - Pg. 10.

5. Foam filter is dirty. 5. Clean filter. Review Emptying & Cleaning the Dirty Water Tank - Pg. 10.

6. Blockage in hose or brushroll.

6. Check for blockage and remove - Pg. 11.

Water escaping from Cleaner

1. Dirty Water Tank is full.

1. Empty Dirty Water Tank - Pg. 10.

2. Dir ty Water tank i s not insta l l ed

correctly.

2. Review Pl a cing Dirty Water Tank in base of clean e r - Pg. 11.

3. Clean Water S olution Tank not

installed properly.

3. Review Clean Water Solu t i o n Tank Insta l l a t ion - Pg. 8.

4. TROUBLESHOOTING

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.

Any other servicing should be done by an authorized service representative.

WARNING

! !

To reduce the risk of personal injury - unplug cleaner before cleaning or servicing.

STORAGE

• Empty andrinse out

clean and dirty water tanks and leave to air dry before replacing.

• You can remove the

handle (3.13) and tool caddy for convenient storage (3.14).

3.13 3.14

Do not store carpet cleaner with solution in tanks.

CAUTION

! !

LUBRICATION

The motor is equipped with bearings which contain sufficient lubrication for the life of the motor.

The addition of lubricant could cause damage. do not add lubricant to motor bearings.

To obtain approved Hoover

service and genuine Hoover® parts, locate the nearest Authorized Hoover

Warranty Service Dealer (Depot) by:

 •CheckingtheYellowPagesunder“VacuumCleaners”or“Household”.  •Visitourwebsiteathoover.com(U.S.Customers)orhoover.ca(Canadiancustomers). 

Follow the service center link to find the service outlet nearest you.

 •Foranautomatedreferralofauthorizedserviceoutletlocationscall1-800-944-9200.

Do not send your vacuum to Hoover

, Inc., Company in Glenwillow for service. This will only result in delay.

If you need further assistance:

To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. Always identify your vacuum by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the vacuum.)

PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

5. SERVICE

To reduce the risk of fire and electric shock due to internal component damage, use only Hoover® cleaning products intended for use with the appliance as noted below:

Hoover® deep Cleansing

WARNING:

6. CLEANING PRODUCTS

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION

Cleaner won’t dispense

1. Clean Water Solut ion Tank not

installed properly.

1. Review Clean Water S o l u t ion Tank Insta l l a t ion - Pg. 8.

2. Need s servi ce. 2. Take to servi ce center. To find neares t

location, vis i t our website a t www.hoover.com or call 1-800-944-9200.

Cleaner attachments won’t pick up

1. Hose is clogged.

1. Remove hose and tools; remove obstruct ion.

2. Hose inlet clogged. 2. Remove hose and clean inlet - Pg. 9.

3. Dirty Water Tank is full. 3. Empt y D i rty Water Tank - Pg. 10.

+ 29 hidden pages

Hoover fh50800 Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual