24
SERVICE & WARRANTY FOR HOOVER® CRUISE CORDLESS
VACUUM PRODUCT & BATTERY SERVICE INFORMATION
ANY SERV ICING SHOULD BE DONE BY AN AUTHORIZED SER VICE REPRESENTATIVE
Call 888 679-2121 USA & Canada
In the event that f urther assis tance is required, visit an au thorized service center. Find
one nearest you by visiting our website at www.hoover.com. Costs of any transportation
to and from any place of repair are to be paid by the ow ner. Alway s identify your product
by the model number and manufacturing code w hen reques ting information or ordering
replacement parts. (The model number and manufacturing code for t he vacuum appears on
the bo ttom and/or back of the product, and on the back of the battery and charger.)
LIMITED TWO YEAR WARRANT Y (DOMES TIC USE)
WHAT T HIS WARRANTY COVERS: When used and maintained in normal household
use and in accordance with the Ow ner’s Guide, your Hoover
®
product and batter y are
warranted against original defects in material and workmanship for a full two years from
(a.) date of purchase (the “Warran ty Period”). During the Warranty Period, Hoover
®
will
provide labor and part s, at no cost to you, to cor rect any such defect in your products
and (b.) will provide a replacement battery at no cost to you, to correct de fects in the
LithiumLife™ battery that came with your product purchased in t he United S tates, U.S.
Military Exchanges and Canada.
HOW TO MAK E A WARRANTY CLAIM: If this product is not as warranted, take or send the
product to a Hoover
®
Aut horized Warranty Service Dealer along wi th proof of purchase.
If the bat teries are not as warranted, eit her take or send the batteries along with proof of
purchase to a Hoover
®
authorized dealer or contact Hoover® Services at 888 6 79-2121. For
an automated referral to au thorized service outlets in the U.S. A., phone 888 679 -2121 or
visit Hoover
®
online at www.hoover.com.
WHAT T HIS WARRANTY DOES NOT COVER: T his warran ty does not cover belt s, filters
and brush rolls, use of the product in a commercial operation (such as maid, janitorial and
equipment rent al services), improper maintenance of t he product , damage due to misuse,
acts of God, nature, vandalism or ot her acts beyond the control of Hoover
®
, owner’s
acts or omissions, use outside the countr y in which the product was init ially purchase
and resales of the produc t by the original ow ner. This war ranty does not cover pick up,
delivery, transpor tation or house calls . However, if you mail your product to a Hoover
®
Sales and Ser vice Center for warrant y service, cost of shipping will be paid one way.
Please call the Hoover
®
Services, 888 6 79-2121, on how to ship this product. This warranty
does not appl y to products purchased outside t he United S tates, including its territories
and possessions, a U.S. Military E xchange and Canada.
OTHER IMPORTANT TERMS: This warrant y is not transferable and may not be assigned.
This warrant y shall be governed and cons trued under the laws of the state of Ohio. The
Warranty Period will not be extended by any replacement of bat teries or parts or repair
performed under this warranty.
THIS WARRA NTY IS THE E XCLUSIV E WARRANTY AND REME DY ALL OTHER
WARRA NTIES, EXPRES SED OR IMPLIED, INCLUDING WARRANT IES OF
MERCHANTABILITY OR FI TNESS FOR PA RTICUL AR PURP OSE, ARE DIS CLAIMED IN
NO EVENT WILL HOOV ER BE LIABL E FOR AN Y SPECIAL , INDIRECT, INCIDENTAL OR
CONSEQUEN TIAL DAM AGES OF ANY KIND OR NATURE T O OWNER OR AN Y PART Y
CL AIMING T HROUGH OWNER, WHE THER BASED IN CONT RACT, NEGLIGENCE , TORT OR
STRIC T PRODUCTS LIABILITY OR ARISING FR OM ANY CAUSE WHATSOEVER.
Some s tates do not allow the exclusion of consequential damages, so the above exclusion
may not apply to you. This warrant y gives you specific rights; you may also have ot hers
that vary from s tate to s tate.