6
TROUBLESHOOTING GUIDE
WARNING: Always switch off and remove the power plug from the
electrical supply before cleaning or attempting user maintenance as described
in these instructions.
CONSUMABLE PARTS: For consumables please quote the following pack
numbers: Replacement Filter pack No.
GUARANTEE STATEMENT
Your new appliance is fully guaranteed for 12 months against electrical/
mechanical breakdown excluding:
a) Any faults which occur due to incorrect installation or misuse of the
machine or accidental damage.
b) Repair of, or interference with the machine by any person not authorised
by the manufacturer to carry out service.
c) Any parts which are fitted to the machine which are not original
manufacturers parts.
d) Non-domestic use of the machine.
e) Operation at incorrect voltage.
The guarantee applies to Great Britain and Northern Ireland only.
The aforegoing does not affect your statutory rights.
PROBLEM POSSIBLE REASONS POSSIBLE SOLUTIONS
Cleaner will
not run
1. Power cord not plugged
into socket.
2. Service required.
1. Insert plug firmly into socket.
2. Contact GIAS Customer Services.
08705 400600
Cleaner will
not pick-up,
or low suction
1. Dust Container not
fitted correctly.
2. Dust Container full.
3. Filter clogged.
1. Review Dust Container
Removal & Replacement.
2. Empty Dust Container.
3. Remove and clean Filter.
Dust escaping
from cleaner
1. Dust Container full.
2. Dust Container not
fitted correctly.
3. Filter not fitted correctly
4. Filter clogged.
1. Empty Dust Container.
2. Remove Dust Container
Removal & Replacement.
3. Review Filter installation.
4. Clean or replace filter.
Cleaner Tools
will not pick
up
1. Hose clogged.
2. Dust Container full.
3. Filter clogged.
1. Remove Hose & Tools - remove
obstruction.
2. Empty Dust Container.
3. Remove and clean filter.
Turbonozzle
will not run
1. Turbonozzle clogged.
2. Filter clogged.
1. Switch cleaner off. Remove
Turbonozzle and inspect for
blockage.
2. Clean or replace filter.