Congratulations on the purchase of your new HOOVER vacuum cleaner. There are many useful
features built into your cleaner and we recommend that you carefully read this instruction manual
so that you may take best advantage of them.
Features:
1. Handle
2. On /of f Button
3. Variable Suction Control Button
4. Handvac Release Button
5. On/off Button
6. Power Indicator
7. Dust Canister
8. Motorised Power Head
9. LED Lights
Specifications:
Voltage: 21.6 V
Dust capacity: 250ml
Run time: Maximum 45 minutes*
Noise level: 76 dBA
Net weight: 2.34kg
Power: 125W
10. Handle Lock
11. Max Fill Line
12. Canister Release Buttons
13. Power Head Release Button
Please contact Hoover Customer Care 1300 360 845,
NZ (09) 263 7573 to find your local spare parts provider.
*Maximum 45 minutes run time on lowest speed setting as a stick vac.
Features
3.
Page 4
Before You Begin
This cleaner must be operated in accordance with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from household carpets, flooring, walls and fabrics.
This cleaner is not fit to be used as an industrial cleaner hence will void the manufacturer’s warranty
if used inappropriately.
Please read these instructions thoroughly
This will ensure you obtain full benefit from your new cleaner. Keep this Instruction Manual in a handy
place for future reference.
Important
Always switch the cleaner off and remove the plug from the electricity supply before cleaning your
appliance, when not in use, or attempting any maintenance task. The charging base must only be
connected to an AC supply at the voltage shown on the rating label. This cleaner should only be used for
its intended purpose as described in these instructions.
Precautionary measures:
1. Do not operate the vacuum cleaner too close to heaters, radiators, and other
hot surfaces.
2. Before inserting the plug into the wall, make sure your hand is dry.
3. Before turning on the vacuum cleaner, remove any large or sharp objects from the
floor or cleaning surface in order to prevent damage to the filter.
4. When you want to pull the plug from the wall, do not use the power cable, gently
pull the plug from the power socket.
4.
Page 5
Safety Precautions & Warnings
IMPORTANT! Always switch off the appliance before cleaning, when not in use or
attempting any maintenance task.
The charger must only be connected to an AC power supply at the voltage shown
on the rating label. This cleaner should only be used for its intended purpose as
described in this instruction manual. Never operate the vacuum cleaner without
filters.
Read the manual attentively before using the appliance for the first time.
When using your vacuum cleaner, basic
precautions should always be observed, including
the following;
1. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
2. Children should be supervised to ensure that
they do not play with the appliance.
3. To prevent electrical shock, do not immerse
the appliance, battery, or power plug into water
or other liquids.
4. To prevent electrical shock, do not use the
vacuum cleaner outdoors or on wet surfaces.
5. Always check the power cord before use, the
power cord and the plug should be in a good
condition and must not be damaged. If the
power supply cord is damaged or defective,
it must be replaced by the manufacturer, its
service agent or similarly qualified persons
in order to avoid a hazard.
6. The appliance and charging base are intended
for domestic indoors use only.
7. Do not unplug by pulling on the power cord.
To unplug, grasp the plug, not the power cord.
Use only Australian and New Zealand electrical
safety approved extension cords.
8. Do not pull or carry the appliance by the power
cable, use the power cable as a handle or
pull the power cable around sharp edges or
corners. Avoid running the appliance over
the power cable.
9. Do not handle or operate the appliance
with wet hands and follow electrical safety
precautions at all times.
10. Extreme caution should be exercised when
using the appliance on stairs.
11. Do not attempt to change the attachments
while the appliance is switched on. Use only
manufacturer’s recommended accessories.
12. Do not operate the vacuum cleaner too
close to heaters, radiators and other
hot surfaces.
13. Do not use the appliance to pick up flammable
items or combustible liquids (i.e. gasoline, hot
ashes cigarettes, matches, explosive materials
or anything burning) or use in areas where
such substances and items may be present.
14. Do not use the appliance to pick up toxic
materials (i.e. chlorine bleach, ammonia).
15. Never operate or use the appliance without
the filters in place.
Before You Begin
5.
Page 6
16. Before vacuuming, remove any large or sharp
objects from the floor or cleaning surface in order
to prevent damage to the filter.
17. If the air inlet or floor head is blocked, switch off
the cleaner straight away. First, clear the blocked
object before attempting to start the vacuum
cleaner again.
18. Before carrying out any maintenance service or
cleaning the filters, always switch off the vacuum
cleaner.
19. Keep openings away from your face and body.
20. Do not use the vacuum cleaner if it is damaged
or broken. Check the electrical regularly for
defects. If connection cables are damaged, have
them replaced immediately.
21. Never clean the vacuum cleaner or any of
the electrical parts, especially the electrical
connections with water or liquid cleaners.
22. Never attempt to make any modifications
electrically to the vacuum cleaner and charging
base.
23. Always store the appliance and charger indoors
in a cool and dry place.
24. Do not pick up water, for dry household use only
25. Use the electric power head only for vacuuming
dust and dr y substances in the home.
26. Never run over the power cable with the power
head as the cable could get damaged.
27. Never touch the roller brush while the vacuum
cleaner is switched on.
28. To prevent unnecessary wear on the power
head cleaning nozzle, keep it moving while
in operation.
29. Damage caused by improper use or by not
observing the instructions in this manual
will void warranty.
Battery use and care
1. The battery can only be replaced by a qualified
technician. Do not try to open the cleaner to
replace the battery. Failure to do so may cause
risk of injury and fire.
2. The appliance is only to be used with the
charging base uniquely provided with the
appliance.
3. Only charge the battery inside the product and
only use the specifically designated charger to
charge the product.
4. When handvac is not in use, keep it away from
other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects that
can make a connection from one terminal to
another. Shorting the handvac terminals together
may cause burns or a fire.
5. Under abusive conditions, liquid may be ejected
from the battery; avoid contact. If contact
accidentally occurs, flush with water. If liquid
contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause
irritation or burns.
6. Do not charge or store the cleaner outdoors or
inside the car. Only charge or store the battery in
a dry indoor area where the temperature is more
o
C but less than 45oC.
than 5
7. Never attempt to open the battery for any
reason. If the plastic housing of the cleaner
breaks or cracks, immediately discontinue use
and do not recharge.
8. The charging base is not a serviceable part.
9. Before disposal of your battery, fully discharge
your battery by running the product until it stops.
10. The cleaner contains a Li-Ion battery. Do not
dispose the cleaner with your local garbage.
Contact your local council for the instruction of
disposal of the battery.
11. Do not use the charger to charge a
non-chargeable battery.
6.
Page 7
Assembly
WARNING! Always switch off the cleaner before fitting
or removing accessories.
Assembly of powerhead
1. During connection, please place the powerhead on the floor and
insert into the main body of the unit, in the direction shown in
figu re 1.
2. Lift the handle upwards and lock into place until it clicks. If you need
to fold the handlee for storage, use the handle lock to release and
fold handle.
3. Insert the handvac air inlet to the fixed hole of the main body then
push the handle into place. It will click into place.
Warnings
7.
Page 8
Accessories
CarpetHard Floors
Crevice Tool
For radiators, crevices, corners, baseboards
and between cushions.
Dusting Brush Tool
For vacuuming furniture and upholstery.
Motorised Power Head
Ideal for cleaning on carpets and
hard floors.
Note: The motorised power
head might be difficult
to move on some carpet,
adjust suction by pressing
the variable suction control
button to reduce the suction.
8.
Page 9
Instructions for Use
Charging of vacuum cleaner
1. Please promptly charge the vacuum cleaner when it is experiencing
a power shortage. Plug the charging adaptor into the charging base
socket then place the cleaner on the charging base.
2. When the voltage falls below the required level, the vacuum cleaner
will automatically interrupt the power supply in order to protect the
battery. You must then promptly charge it.
3. When the power indicator light turns off, the vacuum cleaner battery
is fully charged.
Powerhead vacuuming
The ultra power is equipped with a power head for deep cleaning
of carpets and will automatically switch on when you turn the
appliance on.
To avoid damage to the carpet it is recommend to never allow the
vacuum to be in a stationary position while the power head is on.
NOTE:
1. During the first three applications of use, twelve hours of continuous charging shall be ensured
every time. After complete charging and discharging, the vacuum cleaner can be charged for use
in normal charging mode of about 8 hours.
2. This vacuum cleaner comes with a halt in charging function. When the vacuum cleaner is being
charged, the vacuum cleaner cannot be enabled even though the switch button is pressed down.
Accessories
9.
Page 10
Instructions for Use (continued)
Using the Handvac
1. Remove the hand vac from the stick vac by pressing
the handvac release button.
2. Press the power button to turn it on.
3. The handvac is ideal for vacuuming easy to reach areas
that the stickvac cant such as curtains or benchtops.
10.
Page 11
Maintenance
Cleaning of canister and filters
IMPORTANT! Switch off the vacuum cleaner before
performing any maintenance duties.
1. Remove the hand vac from the stick vac by pressing
the handvac release button.
2. Once the hand vac is removed from the unit, press the
release buttons on the canister body to remove the
dust canister.
Note: To install the dust canister, ensure it is seated inside
the housing before gently pushing into place to lock the clip.
DO NOT apply excessive force to lock the canister into the
housing, this may damage the clips.
3. To empty the dust bin, pull stright up.
Instructions for Use
11.
Page 12
Maintenance (continued)
3. To clean the filter, turn anti-clockwise and lift. The dust
bin filter can be cleaned under lukewarm water. Air
dry it for 24 hours before replace it to the dust bin. It is
recommended to replace the filter every 6 months to
maintain the filtration and cleaning performance of the
cleaner.
4. Pull out the cyclone separator to clean it. If it is very dirty
you can rinse under luke warm water.
12.
Page 13
Cleaning of powerhead
1. Press the lock to release the brush bar for cleaning.
2. Remove the brush roll from the cover for cleaning (do
not wash with water).
3. After cleaning or replacement, assemble it in the
reverse order of disassembly.
Note:
The roller brush has a Hair Cutting Line feature. Hair
can be cut and removed along the cutting line.
Maintenance
13.
Page 14
Spare Parts
PartPart Number
Charger33201306
Filter32201291
Agitator33788025
Please contact Hoover Customer Care: 1300 360 845, NZ: (09) 263 7573 to find your local spare
parts provider.
14.
Page 15
Troubleshooting
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Hoover Customer Care.
FaultCauseSolution
Cleaner will not switch on / Power
indicator flash
The cleaner can’t be chargedThe cleaner is not placed properly
Reduced suctionDust bin filter is not installed
Dust bin can’t be reinstalledThe cyclone filter and the dust bin
Roller brush does not spinThe roller brush is blockedTake out the roller brush from the
Flat batteryPlace the cleaner into the charging
in the charging base
The charging base disconnects
from the mains power supply
Dust bin is full of dust
Dust bin filter filled with dust
filter is not installed properly
base
Replace the cleaner into the
charging base
Unplug and plug the wall adaptor
to different power socket
Reconnect the wall adaptor to the
charging base (The charging base
is not serviceable part).
Reinstall the filter
Empty the dust bin
Clean or replace the filter.
Reinstall the cyclone filter and the
dust bin filter as per the instruction
power head and remove any hair
from the roller brush
Maintenance
15.
Page 16
*
ULTRA Power
Conditions of warranty
Your Hoover cleaner, in the case of domestic use, has a two year*
parts and labour warranty against product defects and failures when
the product is used in accordance with the terms and conditions of
this warranty statement.
This warranty commences from the original date of purchase and is
not transferable; please retain your original proof of purchase for any
warranty claims. This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY dirt
and dust from household carpets, flooring and fabrics. This cleaner
is not fit to be used as an industrial cleaner, and is not designed for
the collection of vitreous building material including particle board,
construction products and similar products such as wood/fibres,
cement, fillers, fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials in these circumstances may be
harmful to your cleaner and may void the manufacturer’s warranty.
Accessories and consumables including dust bags and filters,
unless defective in manufacture, are not subject to this warranty. In
order to prolong the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse
or failure to follow the instructions makes this warranty void.
In the event of service or advice being needed, please contact
Electrical Home-Aids Pty Ltd, Ground Floor, Building 3 Brandon
Business Park, 530 Springvale Road, Glen Waverley Victoria 3150,
or on 1300 360 845, Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole discretion of Electrical
Home-Aids Pty Ltd. If Electrical Home-Aids Pty Ltd decide to repair
or replace the cleaner, it will do so at its own cost.
* Two year warranty on parts and labour excluding the battery which is one year warranty.
Electrical Home-Aids Pty Ltd is unable to accept responsibility under
this warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts. If any
part is no longer available or manufactured, Electrical Home-Aids
Pty Ltd will replace it with a genuine functional replacement part.
This warranty does not apply to the cost of replacing any parts
of the product due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental damage. Any
transportation costs involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the cleaner is chargeable.
The repair or replacement of the cleaner under this warranty does
not extend the original period of warranty.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under the
Competition and Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.”
Call Hoover Customer Care
with any product queries
Australia 1300 360 845
New Zealand (09) 263 7573
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: sales@hooverfloorcare.com.au
SAVE TIME, REGISTER WARRANTY ONLINE!
www.hoover.com.au and www.hoover.co.nz
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