Hoover 5007PH Action Pets User Manual

Bagged Vacuum

Cleaner with Powerhead

Compact Powerhead

for a Powerful Clean

Washable HEPA Filtration

High Efficiency Soft Start Motor

action pets

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15

Features

3.

Features:

1. Handle

2. Hose

3. Air Outlet

4. Handle Release Button

5. Telescopic Tube

6. Powerhead

7. Handle

8. Cover Release Button

9. Accessories Storage Compartment

10. Exhaust Filter Grill

11. On/Off Button

12. Variable Speed Dial

13. Automatic Cable Retract Button

14. Power Cable & Plug (not shown)

15. Powerhead Release Button

Specifications:

Max Watts: 1500W + 100W =1600W

Dust Capacity: 2.5L

Noise Level: <73dBa

Hose Length: 1.9 m

Telescopic Tube: Aluminium

Power Cable Length: 5m

Weight: 8.2kg

Accessories: (not shown)

Combination Floor Brush

Crevice Tool

Upholstery Brush

Dusting Brush

Hand Turbo Brush

Please contact Hoover Customer Care 1300 360 845.
NZ [phone] to find your local spare parts provider.

5007PH Action Pets

Congratulations on the purchase of your new HOOVER vacuum cleaner. There are many useful
features built into your cleaner and we recommend that you carefully read this instruction manual
so that you take best advantage of them.

4.

Before you Begin

This cleaner must be operated in accordance with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from household carpets, flooring, walls and fabrics.
This cleaner is not fit to be used as an industrial cleaner and will void the manufacturer’s warranty if used
inappropriately.

Please read these instructions thoroughly

This will ensure you obtain full benefit from your new cleaner. Keep this Instruction Manual in a handy
place for future reference.

Important

Always switch the cleaner off and remove the plug from the electricity supply before cleaning your
appliance, when not in use, or attempting any maintenance task. The cleaner must only be connected to
an AC supply at the voltage shown on the rating plate. This cleaner should only be used for its intended
purpose as described in these instructions.

Precautionary measures:

1. Do not operate the vacuum cleaner too close to heaters, radiators and other hot surfaces.

2. Before inserting the plug into the wall, make sure your hand is dry.

3. Before turning on the vacuum cleaner, remove any large or sharp objects from the
floor or cleaning surface in order to prevent damage to the filter.

4. When you want to pull the plug from the wall, do not use the power cable, gently
pull the plug from the power socket.

5. Do not use vacuum cleaner to pick up water or liquids.

This vacuum cleaner is equipped with a plug and a cable, which rewinds automatically. If anything gets
damaged, both the plug and the cable must be repaired by a qualified technician.

Before you Begin

5.

When using your vacuum cleaner, basic
precautions should always be observed, including
the following;

1. This appliance is not intended for use by

persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.

2. Children should be supervised to ensure that

they do not play with the appliance.

3. To prevent electrical shock, do not immerse

the appliance, power cord or power plug into
water or other liquids.

4. To prevent electrical shock, do not use the

vacuum cleaner outdoors or on wet surfaces.

5. Always check the power cord before use. The
power cord and the plug should be in a good
condition and must not be damaged. If the
power supply cord is damaged or defective,
it must be replaced by the manufacturer, its
service agent or similarly qualified person in
order to avoid a hazard.

6. Do not unplug by pulling on the power cord.
To unplug, grasp the plug not the power cord.
Use only Australian and New Zealand electrical
safety approved extension cords.

7. Do not pull or carry the appliance by the power
cable, do not use the power cable as a handle

or pull the power cable around sharp edges or
corners. Avoid running the appliance over the
power cable.

8. Ensure the appliance is switched off before
unplugging.

9. Do not handle or operate the appliance
with wet hands and follow electrical safety
precautions at all times.

10. Extreme caution should be exercised when
using the appliance on stairs.

11. Do not attempt to change the attachments
while the appliance is plugged in to mains
power supply. Switch off and remove plug from
mains power supply. Use only manufacturer’s
recommended accessories.

12. Do not operate the vacuum cleaner too close
to heaters, radiators and other
hot surfaces.

13. Do not use the appliance to pick up flammable
items or combustible liquids (i.e. petrol,
hot ashes, cigarettes, matches, explosive
materials or anything burning) or use in areas
where such substances and items may be
present.

14. Do not use the appliance to pick up toxic
materials (i.e. chlorine bleach, ammonia).

15. Ensure the appliance is disconnected from the
mains power supply before connecting the
hose to the unit.

Safety Precautions & Warnings

IMPORTANT! Always switch off the cleaner and remove the plug from the
electricity power supply before cleaning your appliance, when not in use or
attempting any maintenance task. The cleaner must only be connected to an
AC power supply at the voltage shown on the rating label. This cleaner should
only be used for its intended purpose as described in this instruction manual.
Never operate the vacuum cleaner without filters.

6.

16. Do not operate or use the appliance without the

dust bag and/or filters in place.

17. Before vacuuming, remove any large or sharp
objects from the floor or cleaning surface in order
to prevent damage to the filter.

18. If the air inlet, floor head or the telescopic tube
are blocked, switch off the cleaner straight away
and remove from the mains power. First clear
the blocked object before attempting to start the
vacuum cleaner again.

19. Hold the plug when rewinding onto the cord reel.
To prevent accidental injury do not allow the plug
to whip when rewinding.

20. Do not extend the power cable beyond the
yellow mark.

21. Do not leave the appliance unattended when it is
connected to a mains power supply.

22. Before carrying out any maintenance service
or cleaning the filters, always switch off the
vacuum cleaner and disconnect the plug
from the power supply.

23. Keep ends of the hose, telescopic tube and
other openings away from your face and body.

24. Do not use the vacuum cleaner if it is damaged
or breaks down. Check the electrical regularly
for defects. If connection cables, electrical
hoses, electrical contacts and electric tubes are
damaged, have them replaced immediately.

25. Never clean the vacuum cleaner or any of
the electrical parts, especially the electrical
connections with water or liquid cleaners.

26. Never attempt to make any modifications
electrically to the vacuum cleaner.

27. Always store the appliance indoors in a cool
and dry place.

28. Do not pick up water. Dry household use only.

29. Damage caused by improper use or by not
observing the instructions in this manual will
void warranty.

Vacuum Cleaner with Power Head

1. The electric hose contains electrical connections;

- Do not immerse it in water for cleaning;

- The hose should be checked regularly and

must not be used if damaged.

- The vacuum cleaner handle contains

electrical connections. The handle is not a
serviceable part

- The vacuum cleaner rod contains electrical

connections. The rod is not a serviceable part

- The vacuum cleaner powerhead contains

electrical connections. The powerhead is not
a serviceable part.

2. Use the electric power head only for vacuuming
dust and dry substances in the home.

3. Never run over the power cable with the power
head as the cable could get damaged.

4. Never touch the brush roller while the vacuum
cleaner is connected to the mains power.

5. To prevent unnecessary wear on the power
head, the cleaning nozzle keeps moving while
in operation.

Safety Precautions & Warnings

Warnings

7.

Assembling the Vacuum Cleaner

IMPORTANT! Always remove the plug from the power socket before fitting
or removing accessories.

1. Fitting or Removing the Flexible Hose

Fitting:

Insert the flexible hose into the air inlet of the vacuum. Press until it
clicks into position.

Removing:

Remove the plug from the power socket and then release the flexible
hose from the air inlet by depressing the two buttons.

b. Fit the floor head to the telescopic tube, gently insert the

telescopic tube into the floor head and push until it clicks
in place.

You will hear the click sound.

2. Fitting the Telescopic Tube
and Accessories

Important: Ensure the powerhead switch on the handle is
in the “off” position before fitting the handle to the tube.

a. Fit the telescopic tube to the handle, gently insert the handle

into the telescopic tube and push until it clicks in place.

8.

Assembling the Vacuum Cleaner

Ideal for picking up pet hair on upholstery.

Note: The hand turbo brush adaptor must be used to fit the telescopic
tube to the accessory.

1. Insert the smaller end of the adaptor into the end of the hand turbo brush.

2. Insert the larger end of the adaptor into your handle or telescopic rod.

3. The hand turbo tool is now ready to be used with the vacuum.

Note: Unlock the side release buttons by sliding them up or down as
required. This will allow you to rotate the rubber external bristle to face
upwards, allowing a closer clean as required.

Hand Turbo Brush

Combination Floor Head: For use on hard
floors and carpet.

Powerhead: For use on carpet for a deep clean.
Crevice tool: For radiators, crevices, corners,

baseboards and between cushions.
Upholstery tool: For vacuuming furniture

and upholstery.

Dusting brush: For furniture, blinds, bookshelves
and lamp shades.

Hand Turbo Tool: For removing pet hair and dirt
from upholstery and bedding.

Accessories

Ideal for daily cleaning on carpets
and hard floors*.

* Powerhead is NOT ideal for

hard floors.

Carpet Hard Floors

*

Assembly

9.

Instructions for Use

Before using the appliance, unwind a sufficient length of cable and insert the
plug into the power socket. A yellow mark on the power cable shows the ideal
cable length. Don’t extend the cable beyond the red mark.

1. Press the ON/OFF button to turn the vacuum on.

2. To rewind the power cable, press the retract button with
one hand and guide the cable with the other hand to ensure
that it does not whip, causing damage to the cable.

3. Press the ON/OFF button on the handle to operate the
powerhead.

On/Off
button

10.

Maintenance

IMPORTANT! Ensure the vacuum cleaner is not connected to the power supply
when performing any maintenance procedures. Use a damp cloth and mild
detergent when cleaning the appliance.

Vacuum Cleaner Storage

When not in use, ensure the cleaner is not connected to the power supply and pull the power cable
gently out of the power socket. Press the automatic cord rewind button to reel in the power cable.
Hang the floor brush onto the floor park. The powerhead must be stored separately. Store the cleaner
in a cool dry location.

Changing the Dust Bag

Always operate the cleaner with the dust bag installed. If
you forget to attach the dust bag or attach it in the wrong
direction, the dust bag cover may not close completely.

1. Remove the hose from the inlet.

2. Open the cover.

3. Remove the dust bag holder and dust bag from
the machine.

4. Remove the dust bag when it is full and replace bag
by sliding a new dust bag into the bag holder in the
direction of the arrow.

5. Replace the bag holder and bag into the machine.

6. Gently close the cover, you will hear it click closed.

Maintenance

11.

Inlet Filter Cleaning or Replacement

WARNING! Ensure the cleaner is unplugged from the power supply when
performing any maintenance.

• The inlet filter should be cleaned at least every 6 months or
when it becomes visibly dirty.

• Always operate the cleaner with clean filters installed.
Otherwise, loss of suction or motor damage may result.

• Do not use a washing machine to clean the inlet filter. ONLY
clean the filter with lukewarm water.

• Do not use a hair drier to dry the filter. Please allow the filter to
air dry for 24 hours before reinstalling.

• To replace the inlet filter:

1 Open the dust bag cover.

2 Separate the filter from the filter bracket assembly.

3 Replace the filter with a new or clean filter back into the

filter bracket assembly.

Exhaust Filter Cleaning or Replacement

1. Open the dust bag cover and remove the exhaust filter.

2. Clean the filter with lukewarm water (no soap) and allow 24
hours to air dry before reinstalling.

3. It is recommended to replace the exhaust filter every 6
months.

12.

Maintenance (continued)

Hand Turbo Brush

Warning: Ensure the cleaner is unplugged from the mains power supply when
performing any maintenance.

1. To remove the clear cover the collar lock must be in unlocked
by twisting the collar lock anticlockwise.

2. The rotating bristles must be unlocked and in the upward
position. To unlock the rotating bristles push the lock button
on the side of the turbo brush to the downward position.

3. Remove the clear cover.

4. Remove any dirt or hair from the roller brush.

5. Replace the clear cover.

6. Lock the collar lock by twisting clockwise.

7. Rotate the rotating bristles to the downward position and lock
in place by pushing the lock button on the side of the turbo
brush to the upward position.

Maintenance

13.

Changing the Motorised Powerhead Drive Belt

WARNING: To reduce the risk of electrocution or injury, ensure the cleaner
is switched off and unplugged from the power supply before preforming any
maintenance.

Depending on how much your vacuum is used, the motorised
powerhead drive belt will occasionally require changing.

1. Disconnect the powerhead from the telescopic tube.

Cleaning the Motorised Powerhead

The rotating brush must be free of debris for effective cleaning
and maximum suction. Disconnect the motorised powerhead
and inspect the rotating brush. If a buildup of debris is visible
around the rotating brush, remove by carefully cutting with
scissors. Avoid damaging or cutting the bristles.

2. Turn the powerhead upside down and remove the small
screw from the centre of the powerhead.

DO NOT

OPEN

14.

Maintenance (continued)

4. To remove the rotating brush, lift the right side of the brush
first from the powerhead, followed by the left side, where
the belt loops around the end cap.

5. Slide the old belt off the drive shaft and then off the end
cap. If the belt is broken, remove all the broken pieces.

6. Place the new belt over the drive shaft first and then around
the end cap. Make sure the text on the belt is outward
facing, then insert the rotating brush back in to the power
head.

7. Replace the bottom plate and insert the screw.

Changing the Motorised Powerhead Drive Belt (continued)

3. Release the 4 clips from the underside, allowing you to
remove the bottom plate.

Maintenance

15.

Part Part Number

Filter Set 32200832

Bag Holder 33101201

Dust Bag 5Pk 32410222

Hose Assembly 31210073

Rod 31300564

Troubleshooting

Problems and Solutions

If you come across a problem, please refer to the troubleshooting checklist below. If the problem still
persists, please contact Hoover Customer Care for further assistance.

Fault Solutions

The cleaner will not turn on. Check that the power cable is inserted securely; remove from the

power supply and then reinsert into the power supply.

Check that the on/off switch is in the “ON” position.

The vacuum performance
is deteriorating.

Check the appliance to ensure there are no blockages.

Clear any blockages that may be found.

Check that the air-inlet filter is not dusty; frequently clean rubbish or
replace air-inlet and air-outlet HEPA filters every 6 months.

The cleaner makes an
abnormal sound when
switched on.

Turn off the cleaner immediately.

Check the appliance to ensure there are no blockages.

Please clear any blockages that may be found.

Light on suction control dial is
illuminated or flashing.

This can be caused by a full dust bag or blockage within the hose
or rod.

Please contact Hoover Customer Care: 1300 360 845 or NZ: [phone] to find your
local spare parts provider or for further assistance.

V1 0 9/15

Conditions of warranty

Your Hoover cleaner, in the case of domestic use, has a two year
parts and labour warranty against product defects and failures when
the product is used in accordance with the terms and conditions of
this warranty statement.

This warranty commences from the original date of purchase and is
not transferable; please retain your original proof of purchase for any
warranty claims. This warranty is valid only in the country where the
cleaner is purchased.

The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY dirt
and dust from household carpets, flooring and fabrics. This cleaner
is not fit to be used as an industrial cleaner, and is not designed for
the collection of vitreous building material including particle board,
construction products and similar products such as wood/fibres,
cement, fillers, fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials in these circumstances may be
harmful to your cleaner and may void the manufacturer’s warranty.

Accessories and consumables including dust bags and filters,
unless defective in manufacture, are not subject to this warranty. In
order to prolong the life of accessories and consumables, regular
care and maintenance is recommended.

When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse
or failure to follow the instructions makes this warranty void.

In the event of service or advice being needed, please contact
Electrical Home-Aids Pty Ltd Pty Ltd, Ground Level, Building 3
Brandon Business Park, 530 Springvale Road, Glen Waverley
Victoria 3150, or on 1300 360 845, Monday-Friday 9am-5pm EST.
The decision to repair or replace the cleaner is at the sole discretion
of Electrical Home-Aids Pty Ltd. If Electrical Home-Aids Pty Ltd
decide to repair or replace the cleaner, it will do so at its own cost.

Electrical Home-Aids Pty Ltd is unable to accept responsibility under

this warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts. If any
part is no longer available or manufactured, Electrical Home-Aids
Pty Ltd will replace it with a genuine functional replacement part.
This warranty does not apply to the cost of replacing any parts
of the product due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental damage. Any
transportation costs involved in the repair of defective parts shall be
borne by the claimant.

If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the cleaner is chargeable.

The repair or replacement of the cleaner under this warranty does
not extend the original period of warranty.

The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under the
Competition and Consumer Act and other State and Territory laws.

“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.”

Call Hoover Customer Care

with any product queries

Australia 1300 360 845

New Zealand [phone]

To find out more about our range,

visit: www.hoover.com.au

www.hoover.co.nz

email: sales@hooverfloorcare.com.au

action pets

Bagged Vacuum
Cleaner with Powerhead

SAVE TIME, REGISTER WARRANTY ONLINE!

www.hoover.com.au and www.hoover.co.nz