Page 1
Upright Vacuum
Cleaner
by HOOVER
Congratulations
on your purchase!
®
This product was designed for
easy assembly (see page 3)
www.hoover.com
ENGLISH ➜ pp. 1-11
ESPAÑOL ➜ pág. 13-19
FRANÇAIS ➜ p. 21-31
Owner’s Manual
TM
Page 2
2
Thank you for choosing a HOOVER product.
Please enter the COMPLETE model and serial numbers in the spaces provided.
The numbers are located on the back of your cleaner
Model_________________________________________
Serial number_________________________________________
Hint: Attach your sales receipt to this owner’s manual.
Verification of date of purchase may be required for warranty service
of your HOOVER product.
Contents
Assembling Cleaner..........................3-4
Carton Contents ....................................3
Cleaner Descriptions............................4
How To Use ........................................4-6
Cleaning Tools ..................................6
Carpet Height Adjustment................5
Custom Control™ Switch ................4
If You Have a Problem........................10
Clearing Blockages ........................11
Important Safeguards ..........................2
Lubrication ..........................................10
Maintenance
Authorized Service..........................11
Cleaning Filter ..................................7
Changing Filter Bag..........................7
Replacing Powered Hand Tool
Agitator Brush Roll ........................9
Replacing Power Hand Tool Belt ....9
Replacing Edge Groomers ..............8
Replacing Headlight ......................7-8
Thermal Protector ..............................10
Warranty ..............................................11
Important Safeguards
When using an electrical appliance, always follow
basic precautions, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Warning: To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Close supervision is necessary when any appliance is used by or near children.
Do not allow vacuum cleaner to be used as a toy or to run unattended at any time.
• Keep hair, loose clothing, fingers, feet and all parts of body away from openings,
rotating agitators and other moving parts. Do not operate cleaner in bare feet or
when wearing open toe shoes or sandals.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use to pick up flammable or combustible materials such as gasoline or fine
wood sandings or use in areas where they may be present.
• Avoid picking up hard, sharp objects with the cleaner. They may damage the
cleaner and the bag.
• Always turn off this appliance before connecting or disconnecting hose.
• Do not use without dust bag or filter in place. Change bag frequently when picking
up very fine materials such as powder.
• Use extra care when cleaning on stairs.
• Do not put any object into openings. Do not use with any opening blocked; keep
free of dust, lint, hair, or anything that may reduce air flow.
• Do not pull or carry by cord, use cord as a handle, close door on cord or pull cord
around sharp edges or corners. Do not run appliance over cord. Keep cord away
from heated surfaces.
• Always disconnect cord from electrical outlet before servicing the cleaner.
• Unplug cleaner when not in use. Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Never
handle plug or appliance with wet hands.
• The use of an extension cord is not recommended.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a Hoover
Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot).
• Use vacuum cleaner only for its intended use as described in the instructions.
Use only attachments recommended by The Hoover Company; others may cause
hazards.
Save these instructions!
© 2004 The Hoover Company
www.hoover.com
Review this manual before
operating cleaner
SERIAL
NUMBER
XXXXXX XXXXXX
XXXXXXXXXXXX
Page 3
3
1. Assembly
If you need any assistance:
Visit our website at www.hoover.com. Click on the “Service” button
to find the service outlet nearest you OR
Call 1-800-944-9200 for an automated referral of service outlet
locations (U.S. only) OR
Call 1-330-499-9499 to speak with a representative in our Consumer
Response Center.
Please do not return this product to the store.
Carton contents
Empty carton. Find the parts shown above
before disposing of packing materials.
A. Handle section
B. Cleaner body
C. Hose holder
Continued
➜
1-1
A
C
B
Accessories
D. Hose
E. Dusting brush
F. Furniture nozzle
G. Powered hand tool
H. Extension wand
I. Crevice wand
The accessories are packed on the
cleaner.
F
G
H
E
D
1-2
I
1-4
Remove cardboard (A) and four
screws from handle section. Discard
cardboard, but keep screws for
assembly (Figs. 1-6 and 1-7).
Cleaner Assembly
Snap tabs on hose holder (B) into
holes on handle section.
A
B
1-3
Slide handle section onto back of
handle.
1-5
Page 4
4
Remove label (C) from Custom
Control™ switch.
If label has come off during
assembly, make sure switch is in
OFF (down) position before plugging into electrical outlet.
1-9
1. Handle
2. Custom Control™ power
switch
3. Custom Control™
indicator
4. Tool cover
5. Dusting brush
6. Powered hand tool
7. Furniture nozzle
8. Bag container
9. Bag container handle
10. Final filter
11. Three position handle
release pedal: step on
lever to lower handle to
operating or low positions.
12. Nozzle control knob:
slide knob to correct setting for height of carpet
being cleaned.
13. Furniture guard
14. Headlight
15. Edge groomers
16. Hose
17. Carry handle/Hose
holder
18. Cord hooks: wrap
cord around hooks for
storage. The top hook
rotates right or left for
easy cord release.
19. Extension wand
20. Crevice wand: stores
in wand.
C
2-1
Cleaner description
1
2
16
11
6
7
9
8 10
14
12
13
18
20
5
2. How to use
19
15
4
3
17
The assembled cleaner will look like the drawing.
Operate cleaner only at voltage specified on data plate
on bottom of cleaner.
This cleaner is intended for household use.
Polarized plug
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
Custom Control™
switch
Plug cord into electrical outlet.
1-8
Place hose on holder.Push screws into holes on back of
handle (Fig. 1-6) and hose holder
(Fig. 1-7).
Tighten screws securely with a
Phillips screwdriver.
1-6 1-7
2-2
A
CARPET setting - turns brush rolls ON
for cleaning carpets and rugs. (Brush
rolls will automatically stop turning when
handle is raised to upright position.)
BARE FLOOR setting - turns brush rolls
OFF for cleaning hard surface floors.
Brush roll automatic
shut-off
If something gets caught in the brush
rolls, the cleaner will automatically turn
off.
Slide the ‘Custom Control’ switch to OFF.
Unplug the cleaner.
Remove obstruction from brush rolls and
continue cleaning.
Page 5
5
Continued
➜
Carrying cleaner
Use the carrying handle to lift the
cleaner.
Do not lift cleaner using bag
container handle (B).
Handle positions
The handle of your cleaner has three
positions; upright for storage and when
using cleaning tools; operating posi-
tion for general operation on carpet
and floors; low for reaching under low
furniture. Step on handle release lever
to lower handle.
Transporting cleaner
Put handle in upright position. Tilt cleaner back on rear wheels. Push forward.
2-3
B
2-4
2-5
Handle position
For ease in sliding knob, place handle
in the upright position and tilt cleaner
backward.
Settings
For maximum cleaning performance,
the following carpet height settings are
recommended.
Lowest setting: for bare floors and all
types of carpet
Note: If the cleaner is difficult to push,
slide knob to the next higher setting.
Higher settings: for very deep pile carpet
where easier pushing effort is desired,
while maintaining good cleaning performance.
Carpet height
adjustment
The cleaning of carpet and rugs takes
place at the nozzle (C).
When it is necessary to raise and lower the
nozzle for various carpet pile heights, slide
the nozzle control knob (D) to the desired
setting.
2-6
2-8
C
D
2-7
Cleaning lightweight
flexible rugs
Stand on one end of rug and move
cleaner toward other end or edge.
Before reaching edge, push down on
handle. This will lift up the nozzle (front
of cleaner) and will prevent rug from
clinging to cleaner. Continue to lift up
nozzle so that when you have reached
the edge, it is completely off the rug.
Move cleaner back to start again, lower
nozzle, and use only forward strokes.
2-9
Edge cleaning
Special edge groomers are provided on
both sides of the nozzle to remove dirt in
carpet near baseboards and furniture.
Guide either side of nozzle parallel to
edge of carpet or furniture.
2-10
Page 6
2-13
6
Stair cleaning
Use the hose and powered hand tool or
furniture nozzle for stair cleaning.
CAUTION: To prevent the cleaner
from falling, always place it at the bottom of the stairs.
With handle in upright position, clean
from bottom to top.
Select proper tool
F. Dusting brush may be used for
carved furniture, table tops, books,
lamps, lighting fixtures, venetian blinds,
baseboards, shutters, and registers.
G. Furniture nozzle may be used for
upholstered furniture, draperies, mattresses, clothing, automobile interiors,
and carpeted stairs.
H. Powered hand tool may be used for
upholstered furniture, carpeted stairs
and hard-to-reach places.
I. Crevice wand can be used in tight
spaces, corners and along edges in
such places as dresser drawers, upholstered furniture, stairs, and baseboards.
It can also be used for extra reach with
the dusting brush and/or extension
wand.
J. Wand is used to give extra length to
your hose. Use it with any of the above
tools.
2-152-14
2-11
2-12
F
G
H
E
M
N
I
J
K
L
Cleaning tools
When using cleaning tools, cleaner handle should be in the upright position
to activate the automatic “brush roll
OFF” and for convenience in moving
the cleaner from one area to another.
Attach wand and tools
Attach tool or wand to the hose (K) by
pushing it firmly into hose.
Attach second wand or tool to wand (L)
by pushing it firmly onto the wand.
Twist wand or tool slightly to tighten or
loosen the connection.
How to clean tools
To clean the hose and the powered
hand tool, wipe off dirt with a cloth
dampened in a mild detergent. Rinse
with a damp cloth. Do not submerge
powered hand tool in water.
Wash cleaning tools in warm water with
a detergent. Rinse and air dry before
using.
How to attach tool
cover
The tool cover is designed with a “breakaway” feature which allows it to snap free if
it is pushed open too far.
To reattach, align hinges of cover with slots
on sides of tool storage area.
Push cover down to secure in place.
Turn cleaner OFF before disconnecting and connecting hose to hose tube
(E).
To use hose, lift hose end as shown.
2-16
Extra reach hose
(available at additional cost if
not included with your model)
Push Custom Control™ switch to OFF
position. Align end of extra reach hose
with projections (M) over slots (N) on
end of attached hose.
Slide hose into slots and twist hose to
lock it into place. (To detach hose,
reverse procedure.)
Attach wands or tools to the other end of
hose.
Page 7
7
Familiarize yourself with these home
maintenance tasks as proper use and
care of your cleaner will ensure continued cleaning effectiveness.
Filter bag
When to replace
Check filter bag from time to time. It is recommended that you change the filter bag
before debris reaches the bottom of the
bag collar. If more dirt than this accumulates, your cleaner will not operate effectively.
NOTE: All new carpet has loose fibers
which can fill the bag quickly while
vacuuming. If you are using the cleaner on new carpet, be sure to change
the filter bag often.
CAUTION: Very fine materials, such
as face powder or cornstarch, may
seal the filter bag and may cause it to
burst even though it is only partially
full of dirt. When cleaner is used to
remove material of this nature,
change filter bag often.
Where to buy
Filter bags may be purchased from your
Authorized Hoover Dealer, Leading
Retailers, Hoover Factory Service Centers or through The Hoover Company
on-line at www.hoover.com.
What to buy
To assure cleaning effectiveness, use
only Genuine HOOVER® HEPA Filtra-
tion Type Y disposable filter bags.
Changing filter bag
Disconnect cleaner from electrical outlet.
3-1
3-3
3. Maintenance
Cleaning final filter
The final filter assists in returning clean
air to the room.
To remove this filter when it becomes
dirty, lay handle flat on the floor. Press
door tab (D) and remove door.
Remove filter bag container -
Lift up slightly and firmly pull container
straight out.
3-2
It is imperative that you use only
genuine HOOVER filter bags distributed
by The Hoover Company to assure that
your cleaner operates at peak performance. HOOVER bags can be identified
by these trademarks ---
®
®
Remove and install filter bag -
Remove lid. Grasp filter bag collar (A)
and pull collar from tube (B).
Note: Do not clean out old filter bag and
reuse. Discard used filter bag.
Align opening in new filter bag with dirt
tube in bag container (B).
Push bag collar (A) firmly onto tube (B).
Replace container -
Replace bag container lid.
Slide container into place.
Press firmly until container locks in
place.
B
C
C
A
3-4
3-5 3-6
E
D
Lift out filter (E) and hand wash it in cold
water with mild detergent.
Let filter air dry and reposition it.
Replace door. Snap closed.
Should you want to replace this filter, ask
for HOOVER part No. 40110009.
Do not operate cleaner without the
filter in place.
Continued
➜
Be sure to press the bag collar past
the tabs (C) on either side of the dirt
tube.
It may be easier to press the collar past
one tab first and then press the opposite
side of the collar past the other tab.
Tuck top of filter bag into container.
Page 8
8
Install bulb - Pull old bulb straight
out of socket. Push new bulb straight
into socket until locked in place
Excessive force is not required.
Replace lens - Place one tab (F) on
lens into slot. Press on lens and secure
other tab.
3-93-8
3-10
F
The agitator brush
rolls
When to replace
When agitator brushes are worn, the
agitators should be replaced.
To check condition of brushes, discon-
nect cleaner from electrical outlet.
Move edge of a card across bottom
plate while turning agitators. To maintain
cleaning effectiveness, have brush rolls
replaced if brushes do not touch card.
New brush rolls can be installed at your
nearest Hoover Factory Service Center.
3-13 3-14
The edge groomers
When to replace
The edge groomers, located on both
sides of the nozzle, should be replaced
when they appear worn.
What to buy
When purchasing edge groomers, ask
for HOOVER part No. 39511009.
Install groomers
Lift off both old edge groomers and slide
new edge groomers into position as
shown.
How to replace
Remove bottom plate
Disconnect cleaner from electrical
outlet.
Lower handle to lowest position. Turn
cleaner over.
Remove the two screws (G) on bottom
plate.
3-11
G
G
IH
3-12
Insert screwdriver between latch (H) and
bottom plate (I). Press outward on latch.
Pull up on bottom plate and remove.
Insert tabs on bottom plate into slots on
bottom of cleaner.
Press front bottom plate down and snap in
place.
Replace screws.
3-7
Headlight replacement
What to buy
This cleaner uses a 12 volt, wedge base
type 912 bulb, HOOVER part No.
27313107.
Remove lens -
Disconnect cleaner from electrical
outlet.
Using a flat blade screwdriver,
pry off lens as shown and lift off.
Page 9
9
3-15
3-17
3-16
A
Powered hand tool
Agitator brush roll
replacement
When agitator brush roll brushes are
worn, the brush roll should be replaced.
Ask for HOOVER part No. 48414088.
How to replace
1. Remove tool from hose and turn it so
bottom faces up. Press the latches on
either side of tool and remove bottom
plate (A).
2. Unscrew the two Phillips screws and
remove belt guard (B).
3. Remove agitator including end plates
(C) and discard.
4. Inspect belt to ensure that it is in
good condition. If belt is cracked,
gouged or broken, replace it (see following section).
5. Insert brush roll through belt and position belt over gear teeth (D) on brush
roll.
C
D
B
3-18
3-20
3-19
E
6. With curved ends down, slide end
plates (C) of brush roll into slots (E) on
tool.
7. Replace belt guard (B) making sure
not to pinch brush bristles in guard. Turn
agitator, making sure it rotates freely.
Replace and tighten screws.
8. To replace bottom plate (A), insert the
four tabs on edge of bottom plate into
slots on front of tool.
Pivot bottom plate down and snap
closed.
A
B
C
Powered hand tool
Belt replacement
Inspecting the belt
The powered hand tool belt is designed
to last a long time and is not normally
replaced. However, if the belt is cracked, gouged or broken, it should be
replaced.
Replacing belt
When replacing belt, ask for HOOVER
part No. 38528037.
1. Remove bottom plate, belt guard and
brush roll as described in Figs. 3-14
through 3-16.
3-23
3-21
3-22
The belt can be seen through the top of
the nozzle or by removing the bottom
plate and belt guard (Figs. 3-14 and 3-
15).
F
E
2. Grasp turbine (E) and pull firmly to
remove.
3. Remove belt from turbine pulley (F).
Replace with new belt.
4. With flat sides of turbine retainers (G)
pointing down, slide retainers into
grooves (H) in tool housing and snap
into place.
5. Replace brush roll, belt guard, and
bottom plate as described in Figs. 3-16
through 3-19.
G
H
Continued
➜
Page 10
10
Lubrication
The cleaner is equipped with bearings
that contain sufficient lubrication for the
life of the cleaner. The addition of lubricant could cause damage. Therefore,
do not add lubricant to any bearings.
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the suction motor will stop running,
however the agitators will continue to
run. If this happens, proceed as follows:
1. Turn the cleaner OFF and discon-
nect it from the electrical outlet.
2. Check bag. Replace if full.
3. Check final filter for dirt accumula-
tion.
4. Refer to “Clearing blockages”
section.
5. When the motor cools, the thermal
protector automatically resets and
cleaning may continue.
If the thermal protector continues to
activate after following the above steps,
your cleaner may need servicing (see
“Service” section).
Hoover Cleaning
Performance
This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover
uprights only and not for comparison
with any other brands. The majority of
this rating is based upon the ASTM
International Carpet Cleaning Effectiveness Test (ASTM Test F608). Other performance factors include Hose Power
(ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width, and Air Filtration.
Problem: Powered hand tool brush
roll won’t turn
Possible cause
Possible solution
•
Too much pressure being applied to
tool
•
Continue using tool applying
light
pressure.
•
Blockage in turbine channel
•
Remove blockage.
• Broken or worn belt
•
Replace belt
• Low cleaner suction
•
Check items under “Cleaner won’t pick
up”.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t turn on
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Allow cleaner to cool (this will reset the
thermal protector) (see pg. 10).
• Brush roll shut-off tripped
•
Turn cleaner OFF, clear brush rolls.
Turn cleaner back ON.
Prob
Problem: Agitator brushes aren’t
turning
Possible cause
Possible solution
• Custom Control™ switch set on
BARE FLOOR position.
•
Set switch to carpet position.
• Agitators are obstructed.
•
Clear obstruction.
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Thermal protector activated
•
Allow cleaner to cool (this will reset the
thermal protector) (see pg. 10).
• Filter bag full
•
Change filter bag.
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting.
Problem: Cleaner hard to push
Possible cause
Possible solution
•
Incorrect carpet height setting
•
Move nozzle control knob to a
higher setting
Problem: Cleaning tools won’t pick up
Possible cause
Possible solution
•
Blockage in hose
•
Clear blockage.
• Thermal protector activated
•
Allow cleaner to cool (this will reset the
thermal protector) (see page 10.)
Page 11
11
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
•checking the Yellow Pages under
“Vacuum Cleaners - Household” OR -
•checking the list of Factory Service
Centers provided with this cleaner
OR -
•calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only)
OR -
•checking the Service section of The
Hoover Company on-line at
www.hoover.com
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton,
Ohio 44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when
requesting information or ordering parts.
(The model number appears on the
back of the cleaner.)
Full One Year
Warranty
(Domestic Use)
Your HOOVER®appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating
condition during the warranted period.
This warranty applies when the
appliance is purchased in the United
States including its territories and
possessions, or in Canada or from a
U.S. Military Exchange. Appliances
purchased elsewhere are covered by a
limited one year warranty which covers
the cost of parts only. This warranty
does not apply if the appliance is used
in a commercial or rental application.
This warranty only applies when the
product is in use in the country or
territory in which it is purchased.
Warranty service can only be obtained
by presenting the appliance to one of
the following Authorized Warranty
Service outlets. Proof of purchase will
be required before service is rendered.
1. Hoover Factory Service Centers
2. Hoover Authorized Warranty
Service Dealers (Depots)
For an automated referral of
authorized service outlets in the
U.S.A., phone 1-800-944-9200 OR
visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state
(or province).
If further assistance is needed, or if
there are questions concerning this
warranty or the availability of warranty
service outlets, write or phone the
Consumer Response Center, The Hoover
Company, 101 East Maple St., North
Canton, Ohio 44720.
Phone 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario, L7R 4A8.
Phone 1-800-263-6376.
4-4
B
C. If a blockage occurs during
powered hand tool use:
1. Disconnect powered hand tool from
hose. Remove bottom plate, belt guard
and turbine as described in Figs. 3-14,
3-15 and 3-21.
Remove any blockage from turbine
channel (B).
Replace belt turbine, brush roll, belt
guard and bottom plate.
B. If a blockage occurs during tool use:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Look into hose end and remove any
blockage.
Clearing blockages
Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the following steps to check for blockages
continuing with each step until the
blockage is found:
A. If a blockage occurs during floor
cleaning:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Check fullness of filter bag; replace
bag.
4-1
A
Check dirt duct
2. Remove bag container, look in duct
(A).
3. Clear blockage from dirt duct.
4-2
4-3
Checking brush rolls
4. Turn cleaner OFF and unplug.
5. Turn cleaner over and clear blockage
from brush rolls. Reset circuit breaker if
necessary (Fig. 2-9).
Check hose tube
6. Turn cleaner OFF and unplug.
7. Remove hose from tube. Clear blockage from tube. Also, check hose for
blockage.
Page 12
12
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