V10.B 2004, December Formatting: pagination; minor edits.
V11
Rev A
K14392
Rev A
K14392V1
Rev A
2004, October Honeywell template.
2006, January Updates to: time needed to clear storage, network address translation (NAT)
for connection to unit, NAT for connection to alarm station, continuous and
boosted settings for video recording, group of sites in Admin and View,
DSP Maxer, configuration—camera, enhanced preview, PTZ, PIT/NETPIT,
serial ports and removal of Restore button—, PTZ presets, PTZ controller,
video smoothing, user account: site and camera selection, resolution gauges
for live and recording, response schedule and rules, schedules’ GUI, motion
search reports, supported Microsoft Windows OS, LocalView: PTZ controller
and passwords.
2006, August Pub number changed. Re-formatting (headings, pagination, figure captions).
Added notes from previous release, updates to
Enhanced Preview of Resolution, Rapid Eye Storage Estimator, System Clock:
Manual Setting, Correcting the Clock, Programming a PTZ Dome Camera,
NetPIT and PIT Devices and new features: User Management, Recording
Video: Continuous Recording Settings, estimating the video archive, using
Audio and Support for Older Models of Units. Back cover update, 21/08.
2007, July
New features:
Updates to: Start Here, Using Higher Values When Recording Video,
Simultaneous Sessions from One Unit and NetPIT and PIT Devices. "Boosted"
recording changed to "Event" recording, but a "Boost" button remains.
Section breaks added: Setting up a Connection to a Rapid Eye Unit and Pan,
Tilt, and Zoom (PTZ) Setup.
ACUIX Dome Camera, Camera Sabotage Detection (CSD).
Scheduling: Configuration, The
K14392V1
Rev B
800-02325
Rev A
K14392V1
Rev C
2007, October Mentions inter-operability with ActivEye. Language in user account. Updated
User window.
2008, July
2008, January
Publication title changed.
detection), and Scene Change tamper detection replaces the Moved-type
CSD. Inter-operability with ActivEye extends to Rule engine. Minor edits to
Adding an Event Rule for a Data-recording Device and Choosing the
Computer Name or a Static IP. Enhanced network connection section and
Simultaneous Use of One Unit by Many Operators. Back cover.
Tamper Detection replaces CSD (camera sabotage
Document 800-02325 Rev A 3
07/08
Table of Contents
The Administration of a Rapid Eye System............................................ 19
About Using a PC to Operate Rapid Eye Units ................................................................................................ 19
About Using LocalView Onsite .........................................................................................................................20
About Rapid Eye Active Alert Units and LocalView.......................................................................................... 20
Using a PC: Installing Rapid Eye Software ................................................................................................................. 20
For the Multi SA Only: Admin and View Software ............................................................................................ 21
First Use: Running Admin Software ................................................................................................................. 21
Customizing a Unit: View Software................................................................................................................... 22
For Questions .............................................................................................................................................................. 22
Adding a Site to the Multi Database ......................................................23
Adding a Site ............................................................................................................................................................... 23
Icons and Alternate Access to Commands ...................................................................................................... 24
Another "Site Name".......................................................................................................................................... 24
Updating a Site............................................................................................................................................................ 25
To Rename a Site.............................................................................................................................................. 25
Deleting a Site .............................................................................................................................................................26
Deleting a Site by Mistake ................................................................................................................................26
Physical Removal of a Site ............................................................................................................................... 26
Other Site-Related Functions ...................................................................................................................................... 26
Grouping Sites in a Folder ..........................................................................................................................................26
To Create a Folder in Rapid Eye Admin Software............................................................................................ 27
To Assign a Site to a Folder.............................................................................................................................. 27
To Rename a Folder .........................................................................................................................................27
To Delete a Folder ............................................................................................................................................ 27
Setting up a Connection to a Rapid Eye Unit......................................... 29
Working with Connections ..........................................................................................................................................29
Using LocalView to Modify the IP address of a Rapid Eye Unit....................................................................... 30
Testing a Connection........................................................................................................................................ 30
Common Network .......................................................................................................................................................31
Network Address Translation, Using an Internet Router ............................................................................................ 35
Direct Connection to a Standalone PC ....................................................................................................................... 37
Area Code: Irregular Use ............................................................................................................................................ 39
To Force a Long-distance Dial-up Using a Local Area Code .......................................................................... 40
Forcing a Local Dial-up Across Area Codes ....................................................................................................40
Offering Many Dial-Up Connections to the Same Unit..................................................................................... 41
Document 800-02325 Rev A 5
07/08
Table of Contents
Many Connections to a Unit........................................................................................................................................
RAS Server ..................................................................................................................................................................42
Planning to Connect to One Unit at a Time...................................................................................................... 42
To Set a Connection to a RAS.......................................................................................................................... 43
Using a RAS Server before Connecting to Units.............................................................................................. 45
Changing the Primary Connection ................................................................................................................... 46
Addressing Alarms to an Alarm Station ...................................................................................................................... 46
To Sequence a Site’s Alarm Stations ............................................................................................................... 47
Quickly Assigning a Site to Many Alarm Stations ............................................................................................47
Setting a Site to Not Report Alarms to a Specific Station ................................................................................48
Customizing a Dial-Up Connection to an Alarm Station............................................................................................. 48
To Customize the Dial-up Connection to an Alarm Station .............................................................................49
To Cancel the Customization of a Telephone Number.................................................................................... 50
41
Unit Configuration: Basics...................................................................... 51
To Start a Maintenance Session....................................................................................................................... 51
Support for Older Models of Units.................................................................................................................... 52
Making a Site Operational........................................................................................................................................... 52
Unit’s Time Zone and Clock........................................................................................................................................ 54
To Indicate the Time Zone of a Multi-Media Unit ............................................................................................. 54
Conflicting Time Zones..................................................................................................................................... 55
SNTP: Setting the Clock Automatically....................................................................................................................... 56
System Clock: Manual Setting .................................................................................................................................... 56
Adjusting the Clock on a PC Running Rapid Eye Software............................................................................. 56
Using a PC’s Clock to Set a Unit’s Clock Manually .........................................................................................56
Adjusting the Time on an Operational Unit ......................................................................................................57
Correcting the Clock......................................................................................................................................... 58
Securing a Site.................................................................................................................................................. 58
Rebooting a Unit ............................................................................................................................................... 58
Using Apply....................................................................................................................................................... 60
Renaming a Camera......................................................................................................................................... 65
Adjusting a Video Feed..................................................................................................................................... 66
To Re-enable One Camera's Feed ...................................................................................................................66
To Re-enable All Newly Connected, Powered Cameras.................................................................................. 66
To Adjust All Cameras at Once......................................................................................................................... 66
To Disable a Camera ........................................................................................................................................66
Resolution of Live Video in View Software .......................................................................................................66
Other Video Settings......................................................................................................................................... 67
To Enable the Recording of a Video Feed .......................................................................................................68
Customizing Settings for Recorded Video.................................................................................................................. 69
To Duplicate Settings........................................................................................................................................ 70
6
System Administrator Guide
Continuous Recording and Event Recording .............................................................................................................
Optimizing Recorded Video ........................................................................................................................................ 72
Automatic Maximization of DSP Performance.................................................................................................. 72
Making Optimized Resolution and Frame Rate Settings ................................................................................. 73
The Enhanced Preview of Resolution ......................................................................................................................... 74
Comparing the Resolutions of Recorded Video............................................................................................... 75
Security and Presence...................................................................................................................................... 76
Camera Tips for Identification: Quality and Resolution.................................................................................... 78
Resolution Gauge for Retrieval Session........................................................................................................... 78
Resolution Reference: Recorded Video ........................................................................................................... 80
Customizing Windows for a PC Monitor’s Settings .................................................................................................... 81
PC Monitor’s Refresh Rate................................................................................................................................ 81
Microsoft Dual View and Rapid Eye View Software .........................................................................................81
Larger Monitors and Microsoft Windows.......................................................................................................... 82
Environmental Interference for Video Feeds ..............................................................................................................83
Pan, Tilt, and Zoom (PTZ) Setup............................................................. 85
Serial Device Settings for PTZ..................................................................................................................................... 85
To Assign and Set a New PTZ Device.............................................................................................................. 86
Video Tab Settings for PTZ .........................................................................................................................................86
To Enable a PTZ Camera ................................................................................................................................. 87
Using a PTZ Camera ................................................................................................................................................... 88
To Display the PTZ Dartboard Control ............................................................................................................. 88
Using the Dartboard Control............................................................................................................................. 89
Toggling between Zonal Mode and Pull Mode ................................................................................................ 89
Pulling the Rubber-Band................................................................................................................................... 90
Using Zonal Mode............................................................................................................................................. 90
Programming a PTZ Dome Camera ...........................................................................................................................91
To Configure a Preset on a PTZ Camera .........................................................................................................91
To Test a Preset ................................................................................................................................................ 92
Behavior of PTZ After a Session Closes........................................................................................................... 93
Support for RapidDome PTZ Features .......................................................................................................................94
RapidDome Mimic Tour .................................................................................................................................... 95
To Test a Mimic Tour on a RapidDome Camera.............................................................................................. 96
RapidDome Preset Tour ...................................................................................................................................96
To Setup a Tour of Presets on a RapidDome Camera .................................................................................... 96
Testing a Preset Tour on a RapidDome Camera ............................................................................................. 97
Privacy Zones for RapidDome.......................................................................................................................... 98
To Set a Privacy Zone....................................................................................................................................... 98
ACUIX Dome Camera.................................................................................................................................................. 98
Configuring the Intellibus Device for a Rapid Eye Unit .................................................................................... 99
To Configure an ACUIX Dome Camera for PTZ Use ....................................................................................... 99
Discovery of ACUIX Dome Cameras .............................................................................................................. 100
Backing Up an ACUIX Configuration File to a PC .......................................................................................... 100
Downloading a Configuration File to an ACUIX Dome Camera .................................................................... 101
Identifying the Model of the Camera ..............................................................................................................101
Upgrading the Firmware of an ACUIX Dome Camera ...................................................................................101
Enhancing Video for Security ............................................................... 103
Making Use of a Schedule.............................................................................................................................. 107
To Add a Schedule .........................................................................................................................................107
Customizing a Schedule................................................................................................................................. 107
To Assign a Schedule to a Camera, or Group of Cameras ...........................................................................108
Using a 15-minute Increment in a Schedule .................................................................................................. 108
To Rename a Schedule ..................................................................................................................................109
To Delete a Schedule...................................................................................................................................... 109
Alarms and Scheduling................................................................................................................................... 109
Holiday and Exception.................................................................................................................................... 110
Adding Holidays and Exceptions ...................................................................................................................111
Event Recording for Video: Scheduling a Response ...............................................................................................112
Trigger: an Event of Interest ...........................................................................................................................112
Displaying the Response Panel Used for Making Rules................................................................................ 112
Checklist for Setting a Rule in the Response Schedule................................................................................. 113
Renaming a Rule............................................................................................................................................. 114
Managing the Response to a Rule .................................................................................................................115
Assigning a Schedule to a Response Rule ....................................................................................................115
Disabling a Response Rule............................................................................................................................. 115
To Configure Motion Detection....................................................................................................................... 117
To Configure Tamper Detection ..................................................................................................................... 121
Calibration of Tamper Detection...................................................................................................................... 122
Scene Change-type Tamper Detection: Learning ............................................................................. 122
Computing the Length of the Video Archive............................................................................................................. 123
Number of Cameras, Audio ............................................................................................................................ 125
Using Higher Values When Recording Video ................................................................................................ 127
A Multi-Media Unit’s Storage Statistics ..................................................................................................................... 128
To Obtain a Unit’s Statistics............................................................................................................................ 128
105
Configuring Other Hardware ................................................................ 131
Preventing Users from Clearing Storage........................................................................................................ 132
To Trace the Clearing of Storage ...................................................................................................................132
Updating Security on a Multi-Media Unit ..................................................................................................................133
System Files ..............................................................................................................................................................134
To Download a File from a Multi-Media Unit .................................................................................................. 134
System Tab in a Maintenance Session..................................................................................................................... 136
Logging System Messages ............................................................................................................................136
System Monitor ............................................................................................................................................... 136
Making the FAULT RELAY Operational .......................................................................................................... 137
Camera Signal Format.................................................................................................................................... 137
Default System Values for a Multi-Media Unit ................................................................................................139
Serial Device: Modem ...............................................................................................................................................140
PPP: IP Settings Reserved for Modem Connection ....................................................................................... 141
To Set an External Modem .............................................................................................................................141
Serial Device: PTZ ..................................................................................................................................................... 142
To Assign and Set a PTZ Device .................................................................................................................... 142
Public Display Monitor: Using Monitor Output 1 ......................................................................................................142
External Hardware Control of a Public Display Monitor................................................................................. 143
Using LocalView As an Additional Public Display Monitor ............................................................................ 144
Customer Data and Customer-Device Events .......................................................................................................... 145
Adding a Customer Device That Sends Data to a Unit .................................................................................. 145
Adding an Event Rule for a Data-recording Device ....................................................................................... 146
Search Rule and Regular Expressions: Reference ........................................................................................ 147
NetPIT and PIT Devices .................................................................................................................................. 148
Multi Audio................................................................................................................................................................. 149
Using Multi Audio............................................................................................................................................ 150
Audio with LocalView ...................................................................................................................................... 150
To Enable Audio for Use Onsite, by LocalView.............................................................................................. 151
To Disable Audio for LocalView...................................................................................................................... 151
Live Video........................................................................................................................................................ 153
Simultaneous Use of Many Units by One Operator ................................................................................................. 153
Before Creating User Accounts ...................................................................................................................... 156
Default User ............................................................................................................................................................... 156
User Management ..................................................................................................................................................... 157
Local User Management................................................................................................................................. 158
Central User Management.............................................................................................................................. 158
Setting a Unit to "Central" User Management ................................................................................................ 159
Creating a User Account, Using Admin and View .................................................................................................... 159
Language ........................................................................................................................................................ 160
To Base Rights On Those of Another User ....................................................................................................161
Updating an Account ...................................................................................................................................... 161
Creating an Account in LocalView ............................................................................................................................162
Updating an Account in LocalView................................................................................................................. 162
Granting More or Less Rights to an Account............................................................................................................ 162
To Customize the Rights in an Account ......................................................................................................... 163
Right to Use ActivEye, by Honeywell Video Analytics ................................................................................... 164
User Rights and Security ................................................................................................................................ 164
Document 800-02325 Rev A 9
07/08
Table of Contents
To Deny Access.........................................................................................................................................................
Removing a User's Account ...................................................................................................................................... 165
To Delete an Account Used Onsite, to Access LocalView............................................................................. 165
165
Security for a Multi-Media System .......................................................167
Securing the Multi System ........................................................................................................................................167
Limiting the Use of Admin............................................................................................................................... 168
To Limit Access to Admin Documentation ..................................................................................................... 169
Multi Database Security .................................................................................................................................. 170
SQL-server Type Logon, Reserved for Multi Operators................................................................................. 171
System Password...................................................................................................................................................... 172
Road Map to Setting the System Password................................................................................................... 172
Changing the System Password, Part 1 (of 3): Using Admin ........................................................................ 174
Changing System Password, Part 2: Multi-Media Units ................................................................................ 174
Changing System Password, Part 3: Updating Users ...................................................................................174
Status Report ..................................................................................................................................................175
Removing a System Password .................................................................................................................................175
Remove From All Units ................................................................................................................................... 176
Remove on One of Many Units....................................................................................................................... 176
System Password Extras ................................................................................................................................ 177
Replacing a Unit ........................................................................................................................................................ 178
To Replace a Unit when a System Password Is in Force .............................................................................. 179
Last Valid Password........................................................................................................................................ 180
If A Used Unit Comes from Another Multi System .........................................................................................181
To Re-en t e r a Site D e f initio n f o r a Unit w i t h a Syst e m P asswo r d ..............................................182
To Check if the Correct System Password Was Typed ................................................................................. 182
User Password ..........................................................................................................................................................182
To Set the Administrator Account’s Password............................................................................................... 183
Rights of User Accounts............................................................................................................................................ 184
Rights Granted and Sights that Can Be Accessed ........................................................................................185
Right to Use Admin ......................................................................................................................................... 186
To Grant Access to Admin.............................................................................................................................. 186
Right to Use Maintenance............................................................................................................................... 186
Right to Use View............................................................................................................................................ 187
Right to Access a Site..................................................................................................................................... 188
To Define an Account’s Access to Certain Sites ............................................................................................ 188
Limiting the Time that a Unit Can Be Used ....................................................................................................189
To Limit Use of Cameras: Camera Partitioning .............................................................................................. 189
Events Defined .......................................................................................................................................................... 193
Setting an Event to Trigger an Alarm or to Be Logged .................................................................................. 193
Setting an Alarm.............................................................................................................................................. 194
To Set an Event to Report an Alarm ............................................................................................................... 194
Logging an Event............................................................................................................................................ 195
Event Session: to Search the Log of Events .................................................................................................. 198
To Input Times and Dates............................................................................................................................... 199
To Set the Date of a Retrieval Using the Calendar Utility............................................................................... 200
To Print a Log Entry ........................................................................................................................................ 200
10
System Administrator Guide
System Failure...........................................................................................................................................................
A Multi-Media Alarm Station ...................................................................................................................................... 201
Checklist to Configure a Multi-Media Alarm Station ................................................................................................. 207
Multi SA Needs................................................................................................................................................ 208
System Administrator Needs .......................................................................................................................... 208
Adding an Alarm Station: Name and Reports .......................................................................................................... 209
Identifying and Defining a Connection ........................................................................................................... 209
The PPP Fields in an Alarm Station’s Definition............................................................................................. 210
Network Connection to an Alarm Station.................................................................................................................. 211
To Setup a Network Connection to an Alarm Station ....................................................................................211
Network Address Translation for Alarm Stations ........................................................................................... 211
To Prepare a Multi-Media Unit for NAT, Using Admin.................................................................................... 213
Dial-up Connection to an Alarm Station ................................................................................................................... 214
Preparing a Dial-up Connection to an Alarm Station ..................................................................................... 214
To Setup a Dial-up Connection to an Alarm Station ...................................................................................... 215
Entering Area Codes in Site and Alarm Station Definitions ...........................................................................216
Customizing a Dial-Up Connection to an Alarm Station ................................................................................ 217
To View “Update Station to Call in Case of Alarms” ...................................................................................... 219
To Use a Local Call Across Area Codes ........................................................................................................ 219
To Use a Long Distance Call in One Area Code ............................................................................................ 219
To Delay the Speed of Dialing ........................................................................................................................ 219
To Delay the Extension Suffix ......................................................................................................................... 220
International Dial-up........................................................................................................................................ 220
To Change Long-distance Prefixes ................................................................................................................221
RAS Connection to an Alarm Station ........................................................................................................................ 222
To Setup a Connection to a RAS Server ........................................................................................................ 223
Making an Alarm Station Operational ....................................................................................................................... 224
Using More than one Alarm Station ............................................................................................................... 224
Creating Extra Alarm Station Definitions for the same PC ............................................................................. 224
To List Successful Alarm Callbacks after an Interruption .............................................................................. 225
Removing an Alarm Station....................................................................................................................................... 225
Alarms from a De-listed or Unregistered Unit ........................................................................................................... 225
To Trace the Unit Sending the Alarm .............................................................................................................226
To Set a Site to Not Report to a Specific Alarm Station................................................................................. 226
Touring Many Sites................................................................................ 227
Adding a Site Tour..................................................................................................................................................... 228
Default Amount of Time to Display a Unit During a Site Tour........................................................................ 228
Customizing a Tour ................................................................................................................................................... 229
To Change the Order of Sites in a Tour ......................................................................................................... 229
To Change the Time Spent at a Site, During a Tour ...................................................................................... 230
Document 800-02325 Rev A 11
07/08
Table of Contents
To Select Another Connection to a Site, During a Tour.................................................................................
Removing a Tour ....................................................................................................................................................... 231
Viewing the Log ......................................................................................................................................................... 233
To view the log................................................................................................................................................ 233
Sorting the Log ............................................................................................................................................... 234
Printing the Log .........................................................................................................................................................234
To Print a List of Alarms.................................................................................................................................. 234
Filtering the Log......................................................................................................................................................... 235
Archiving the Log....................................................................................................................................................... 235
To Archive Alarms........................................................................................................................................... 235
To Delete Alarms............................................................................................................................................. 236
Alarm Log Data Reference.............................................................................................................................. 236
Multi Database ......................................................................................
To Start Admin ................................................................................................................................................ 238
Obtaining a Multi Db.................................................................................................................................................. 238
Using the Default Multi Db .............................................................................................................................. 239
Contrasting Db Engines.................................................................................................................................. 239
Using Another Db: Converting .................................................................................................................................. 240
To Use Another Multi Db................................................................................................................................. 240
Impact on View................................................................................................................................................ 241
Creating a Multi Db.................................................................................................................................................... 241
An Empty Multi Database Using Microsoft SQL-Server ................................................................................. 243
Using Admin to Create a SQL-compatible Multi Database............................................................................ 244
Db Based On Another..................................................................................................................................... 245
To Make a Copy of a Multi Db ........................................................................................................................ 245
Renaming a Multi Db ......................................................................................................................................246
Multi Db: MinAdmin......................................................................................................................................... 246
Upgrading a Multi db................................................................................................................................................. 247
Upgrading a Local Database.......................................................................................................................... 247
To Upgrade a Local Database, without a Connection to the Multi Db ..................................................... 247
Producing a Local Database ..........................................................................................................................248
To Make a Local Database ............................................................................................................................. 248
View: Setting the Db .......................................................................................................................................249
To Set a Multi Db for View .............................................................................................................................. 249
Refreshing a Local Database.......................................................................................................................... 250
To Refresh a Local Database while Running View......................................................................................... 250
Deleting a Database .................................................................................................................................................. 251
“Cannot Open Db”.......................................................................................................................................... 251
237
Index ...................................................................................................... 255
12
Figures
Fig. 1–1. To Install View Software, Run the Multi-Media View CD-ROM. 20
Fig. 1–2. To Install Admin Software, Run the Multi-Media Admin CD-ROM. 21
Fig. 1–3. Desktop Icon for Admin software. 21
Fig. 2–1. Right-clicking in the Right Pane. 23
Fig. 3–1. Naming a Site. 23
Fig. 3–2. LocalView's Site Name. 24
Fig. 3–3. Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit. 25
Fig. 3–4. Adding a Dial-up Connection to a Site Record. 29
Fig. 3–5. LocalView Panel for Network Settings. 30
Fig. 3–6. Setting-up a Common Network Connection. 31
Fig. 3–7. Operating a Rapid Eye Unit Using a Network Connection. 31
Fig. 3–8. LocalView Network Settings: DHCP. 32
Fig. 3–9. Inputting the Site Name from LocalView into a DHCP Connection. 33
Fig. 3–10. Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit. 34
Fig. 3–11. DNS Setup in Microsoft Windows. 35
Fig. 3–12. Connection Settings for NAT Use of an Internet Router. 36
Fig. 3–13. Unit IP for Network Connection Using NAT. 37
Fig. 3–14. Using a Direct Connection to Operate a Multi-Media Unit. 38
Fig. 3–15. Adding a Dial-up Connection. 38
Fig. 3–16. Dial-up Connection. 39
Fig. 3–17. Irregular Use of Area Codes. 39
Fig. 3–18. Listing of Connections (Two) to a Site. 42
Fig. 3–19. Connecting to a Rapid Eye Site through a RAS Server, Transparently. 43
Fig. 3–20. RAS Server's Telephone Number and PPP Information. 43
Fig. 3–21. Connecting to a RAS Server, Before Running View to Operate Units. 45
Fig. 3–22. Site Tab’s Report of Primary Connections. 46
Fig. 3–23. For Local Call s that Need an Area Code, Customize Dial-up. 48
Fig. 3–24. Customizing an Alarm Station’s Telephone Number. 49
Fig. 4–1. Multi-Media Unit Serial Number and Version of Unit Software. 53
Fig. 4–2. Unit Time Using SNTP as a Reference. 54
Fig. 4–3. Different Rules May Apply for Daylight Savings Time in one Time Zone. 55
Fig. 4–4. Setting a Multi-Media Unit’s Clock Manually. 57
Fig. 4–5.The System Tab: Upgrading Remote View Software 60
Fig. 5–1. The Video Tab: Camera Names and Image Settings. 65
Fig. 5–2. The Video Tab: Color, Recording Settings, Motion and PTZ. 67
Fig. 5–3. The Recording Tab, Showing that Three Cameras Are Recording. 68
Fig. 5–4. A Red Dot Is Added to the Icon of a Camera that Is Recording. 69
Fig. 5–5. The Menu for Duplicating Recording Settings (1) or for Restoring Defaults (2). 70
System Administrator Guide
Document 800-02325 Rev A 13
07/08
Table of Contents
Fig. 5–6.
Fig. 5–7. Load on DSP Resources. 72
Fig. 5–8. The Automatic DSP Performance Maximization Window. 73
Fig. 5–9. The Configure Automatic Optimizations Command. 73
Fig. 5–10. The Enhanced Preview Window. 74
Fig. 5–11. Using High or Moderate Resolution, 320 × 240 (NTSC), to Identify a Subject. 75
Fig. 5–12. Using Low Resolution, 160 x 120 (NTSC) to Show Presence. 76
Fig. 5–13. To Establish Presence, Lower-Resolutions May Suffice. 77
Fig. 5–14. Camera Distance Can Be more Important than High Resolutions. 78
Fig. 5–15. Resolution Gauge for Recordings Made with NTSC Cameras. 79
Fig. 5–16. Resolution Gauge for Recordings Made with PAL Cameras. 79
Fig. 5–17. Microsoft Windows’ Screen Area Settings. 82
Fig. 6–1. Assigning a PTZ Driver to a Port on the Multi-Media Unit. 85
Fig. 6–2. Configuration Settings (4) for a PTZ (3) Camera (2), on the Video Tab (1). 87
Fig. 6–3. Dartboard Control for PTZ camera, Showing Command Feedback. 89
Fig. 6–4. Dragging the Mouse Pointer in a PTZ Camera Window. 90
Fig. 6–5. Using PTZ Zonal Mode. 90
Fig. 6–6. PTZ Dome Camera without Auto-focus (1) or with, Between the Dots (2). 91
Fig. 6–7. Programming a PTZ Preset. 92
Fig. 6–8. Testing Presets on a PTZ Camera. 92
Fig. 6–9. PTZ Camera: Behavior after Use. 93
Fig. 6–10. Detail of PTZ Setup for the RapidDome Driver. 95
Fig. 6–11. Right-clicking in the Tour Programming table reveals the Insert command. 96
Fig. 6–12. Location of the Program Vector Button. 97
Fig. 6–13. Setting Up a Privacy Zone on a RapidDome PTZ Camera. 98
Fig. 6–14. Communication Settings for Intellibus on the Serial Devices Tab. 99
Fig. 6–15. The Manage Files Dialog Box. 100
Fig. 7–1. Continuous Recording and Event Recording, on the Recording Tab. 103
Fig. 7–2. Boost Button. 104
Fig. 7–3. Example of a Schedule Assigned to a Camera. 106
Fig. 7–4. Customizing a Schedule. 107
Fig. 7–5. Breakdown of a Cell into Fifteen-minute Sections. 108
Fig. 7–6. Using a Schedule for Alarms. 110
Fig. 7–7. Specifying a Holiday for the Next Few Years. 111
Fig. 7–8. A Rule's Trigger, Response and Schedule. 112
Fig. 7–9. Customizing a Rule: Visual Steps. 113
Fig. 7–10. Status Icons for a Response Rule. 114
Fig. 7–11. Motion Detection Configuration. 116
Fig. 7–12. Mask for Motion Detection. 117
Fig. 7–13. Motion Detection Menu. 119
Fig. 7–14. tamper detection Panel, on the Video Tab. 121
Fig. 7–15. Calibration of Blind-type tamper detection. 122
Fig. 7–16. Storage Estimator. 124
Fig. 7–17. Detail of the Statistics Tab, Showing Storage Statistics. 128
Fig. 8–1. Statistics Tab, Showing the Clear Storage Button. 131
Fig. 8–2. Securing a Unit, after Changing Passwords. 133
Fig. 8–3. File Transfers: to a Unit or from a Unit. 134
Fig. 8–4. Downloading the System.log File from a Multi-Media Unit. 135
Fig. 8–5. Enabling the FAULT RELAY. 137
Estimating a Unit's Video Archive. 71
14
System Administrator Guide
Fig. 8–6.
Fig. 8–7. Serial Devices Tab Showing “Internal Port–Modem” Data. 140
Fig. 8–8. Monitor Out Tab, for a Multi-Media Unit’s MONITOR OUTPUT 1. 144
Fig. 8–9. Customer Devices can Include POS Units, such as Cash Registers. 145
Fig. 8–10. Some Devices can Be Searched for Data such as “No Sale”. 146
Fig. 8–11. Cash Registers, Connected to a Honeywell PIT. 148
Fig. 8–12. A NetPIT Device on PORT 3, Showing All Serial Interface Values. 148
Fig. 8–13. Expanded NetPIT device on PORT 3, showing three POS devices. 149
Fig. 8–14. Audio Tab. 150
Fig. 9–1. Button for Changing User Management from Local to Central. 158
Fig. 9–2. Adding a "Night Operator" Account. 160
Fig. 9–3. Defaults: User Account Rights (1) and Site Access (2). 163
Fig. 10–1. Logging on to SQL-Server Differs from the Log on to Admin. 171
Fig. 10–2. System Password. 172
Fig. 10–3. Securing a Unit. 173
Fig. 10–4. After Removing a System Password. 175
Fig. 10–5. The LVP Utility Is Used only when a Unit Replaces another at a Secured Site. 179
Fig. 10–6. Inputting a Previous Owner’s System Password into the LVP Utility. 181
Fig. 10–7. Assigning Rights to a “Night Operator” Multi-Media Account. 184
Fig. 10–8. Summary of a User’s Rights on the Users Tab. 185
Fig. 10–9. Account's Limit on Session Time, before Needing to Reconnect. 189
Fig. 10–10. Limiting an Account’s Use of Cameras at a Site. 190
Fig. 10–11. Identifying a Camera that is Not Recording, in a Live Session. 191
Fig. 10–12. Overriding a Camera that is not Recording, Using Event Recording. 192
Fig. 10–13. Sources of Events Include the Unit itself. 193
Fig. 10–14. Once Acknowledged, Alarms Are Entered into the Multi Db. 194
Fig. 10–15. A Multi-Media Unit Can Log an Event without Sounding an Alarm. 195
Fig. 10–16. Events Caused by a Multi-Media Unit or a View Operator. 198
Fig. 10–17. Search for Events Window. 199
Fig. 10–18. A Multi-Media Unit Can Be Set to Send Alarms to Specific PCs. 201
Fig. 10–19. Denying Access (1) and Updating Security for each Site in the Account (2). 203
Fig. 11–1. A Multi-Media Unit Can Send Alarms to a Specific PC. 207
Fig. 11–2. Over a Network, Alarm's Are Sent to an Alarm Station’s IP Address. 211
Fig. 11–3. Receiving Alarms from a Multi-Media Unit, over a WAN or the Internet. 212
Fig. 11–4. Connecting through a WAN to a Multi-Media Alarm Station on a LAN. 213
Fig. 11–5. To Report an Alarm, a Multi-Media Unit Can Call an Alarm Station. 214
Fig. 11–6. Area Code Input Is Needed to Reach a Multi-Media Alarm Station. 215
Fig. 11–7. Connection for an Alarm Station (1) Is Shown also in a Site's Definition (2). 216
Fig. 11–8. Irregular Use of Area Codes when Units Are Calling an Alarm Station. 217
Fig. 11–9. Customizing the Dial-up to an Alarm Station in the Site’s Definition. 218
Fig. 11–10. International Prefixes for Use of Rapid Eye Software in North America. 220
Fig. 11–11. International Prefixes for Use of Dial-up in Rapid Eye Software. 221
Fig. 11–12. A Multi-Media Unit Can Send Alarms through a RAS Server. 222
Fig. 11–13. RAS Configuration. 222
Fig. 12–1. Adding a Tour Name. 228
Fig. 12–2. The Default Amount of Time for a Tour of each Unit. 229
Fig. 12–3. Customizing the Amount of Time that a Multi-Media Unit Is Toured. 230
Fig. 13–1. Alarm Log. 233
Enabling the FAULT RELAY Changes the Name of Output6. 137
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Table of Contents
Fig. 13–2.
Fig. 13–3. Filtering the Alarm Log. 235
Fig. 14–1. Data Flow from Admin to View. 237
Fig. 14–2. Admin Icon on the Windows Desktop. 238
Fig. 14–3. Specifying the Multi Db. 240
Fig. 14–4. The Admin Logon Window. 241
Fig. 14–5. Copying Multi Db Data to another Multi Db. 245
Fig. 14–6. Options for Generating a MinAdmin Multi Db Template. 247
Fig. 14–7. The Log On to View. 249
Possible Result of Sorting when Using “Month, Day, Year”. 234
16
Tables
System Administrator Guide
Table 1–1 Customer Information: Checklist 22
Table 3–1 Router Mappings for NAT Operation of Rapid Eye Units 36
Table 3–2 IP defaults used by Multi-Media Units 38
Table 3–3 Multiple Dial-up Connections: Decision Chart 41
Table 3–4 Automatic Connection Names for a Rapid Eye Site 46
Table 4–1 Effect of Time Zone Setting on Display and Clips 55
Table 4–2 Maintenance Reference Topics 61
Table 4–3 When to Accomplish Maintenance Tasks 62
Table 4–4 Messages from a Unit, During a Maintenance Session 63
Table 5–1 Frame Rate Values (Approximate ips) for Multi-Media DSP Units 70
Table 5–2 Event Recording: Duty Cycle Cutoffs 72
Table 5–3 Recording Resolutions for Multi-Media DSP (pixel × pixel): NTSC and PAL 80
Table 5–4 Recording Resolutions for Multi-Media LT (pixel × pixel): NTSC and PAL 80
Table 5–5 Display Properties for Optimal Rapid Eye Video at Higher Resolutions 81
Table 6–1 PTZ Drivers for Controllers and Domes 88
Table 6–2 Position after Close of Session, for PTZ Cameras 94
Table 6–3 Communications for the Intellibus Device, and for each ACUIX Dome Camera 99
Table 7–1 Contrasting Motion Detection and Motion Search 120
Table 7–2 Number of Cameras: Effect on the Video Archive* 125
Table 7–3 Scheduling of Cameras: Effect on Storage 125
Table 7–4 Frame Rate: Effect on Storage 126
Table 7–5 Impact of Quality Setting on a Unit’s Video Archive 126
Table 7–6 Recording Resolution: Effect on the Video Archive 127
Table 7–7 Available Storage: Comparing with One Camera to Nine 128
Table 7–8 Storage Statistics for a Multi-Media Unit 129
Table 8–1 Default Network Communications Settings 138
Table 8–2 System Tab: Default Values 139
Table 8–3 Default Modem and Dial-up Communications Settings 141
Table 8–4 Names of Temporary TCP/IP Addresses, for PPP 141
Table 8–5 Inputs for External Control of MONITOR OUTPUT 1 144
Table 8–6 Special Characters Available for a Search Rule 147
Table 8–7 Maximum Simultaneous Sessions. 152
Table 8–8 Stream Availability from One Unit. 152
Table 8–9 Camera Groups. 153
Table 9–10 ActivEye Tasks and Rights of a User Account 164
Table 10–1 Security Priorities 168
Table 10–2 System Password: Status 175
Table 10–3 Maintenance Tasks and Rights of a User Account 187
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Table of Contents
Table 10–4
Table 10–5 Event Reference, by Source and Tab 196
Table 10–6 Event: Default Settings for Log and Alarm 197
Table 11–1 Defining a Connection to an Alarm Station 209
Table 11–2 Connection Information Needed for a Rapid Eye site to an Alarm Station 210
Table 11–3 Router Mappings: Example for Unit Callback to Alarm Stations 214
Table 11–4 Area Code Matching, for Site and Alarm Station 217
Table 13–1 Logged Data 236
Table 14–1 A First Log On to Admin: Default Data for MS-Access 239
Security Happenstance 191
18
The Administration of a Rapid Eye System
Start Here
Means of Configuring a Rapid Eye Unit
You have the option of configuring a Multi-Media DSP unit for CCTV use:
Without using a personal computer (PC). Using LocalView, an interface that runs on the Multi-
Media DSP unit, to configure and operate a unit.
Using a PC. Run Honeywell Rapid Eye Admin software for the administration of the Rapid Eye
system, and Rapid Eye View software, to operate Rapid Eye units.
1
Using either.
Designated personnel: a Multi SA from your organization
To carry out the setup and supervision of Honeywell Rapid Eye™ Multi-Media DSP units, your
organization can designate a System Administrator (Multi SA) for your Rapid Eye CCTV system.
About Using a PC to Operate Rapid Eye Units
Using one Rapid Eye unit, or many at once
Admin software is used to manage a central database (Multi db) of Rapid Eye Multi-Media DSP
units. Older Rapid Eye units (Multi-Media and Multi models) are supported.
View software is used to further configure each of the Multi-Media DSP units for: video, audio, POS
devices and so on. View software can connect to many Rapid Eye units at once, for configuration
and for video, live and recorded, alarm sessions and so on.
The information in this guide (publication number K14392) deals almost exclusively with the use of
a PC to configure Rapid Eye units. For PC requirements, see the Please Read this First!, K14393.
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The Administration of a Rapid Eye System
About Using LocalView Onsite
Interface for operating one Rapid Eye unit
Configuration made using LocalView applies only to the unit on which it is running. To find out
how to use LocalView, the interface offers a context-sensitive Help system.
Network connection
If a unit is inserted in a common network, LocalView may be needed by installers, to enter the
unit’s IP address. To do so, a Quick Install wizard is available when using LocalView. See the
Multi-Media DSP Unit: Quick Install broadsheet, K14355.
Watching your back
You have the option of preventing the unauthorized use of LocalView by locking the interface,
using passwords for LocalView.
About Rapid Eye Active Alert Units and LocalView
On Rapid Eye Active Alert® units, LocalView can be used to change only the unit's network
configuration. This is useful during the installation, to setup a network connection. No password or
Help is needed. See Using LocalView to Modify the IP address of a Rapid Eye Unit, p. 30 and
Dynamic Host Configuration Protocol, p. 32. To monitor video from an Active Alert unit, use a
remote PC, running View software.
Using a PC: Installing Rapid Eye Software
For Unit Operators: View Software Only
Personnel who operate Multi-Media DSP units—to monitor video, respond to alarms, make video
clips—only need View software on their PCs. Use the View CD-ROM to install View software only.
Fig. 1–1. To Install View Software, Run the Multi-Media View CD-ROM.
20
System Administrator Guide
For the Multi SA Only: Admin and View Software
The system administrator of your Rapid Eye system (Multi SA) needs Admin software and View
software. Use the Admin CD-ROM that came with your unit to install both. If security is important
to your organization, Honeywell recommends that the Admin CD-ROM be used only on the PC of
your organization’s Multi SA.
Fig. 1–2. To Install Admin Software, Run the Multi-Media Admin CD-ROM.
First Use: Running Admin Software
The purpose of Admin software is to manage information in a Multi db. On first use, starting Admin
software is as simple as:
1. Double-click the Admin icon, shown in figure
window appears.
2. If “Administrator” is not in the User ID box, type it.
3. Click OK .
Fig. 1–3. Desktop Icon for Admin software.
Rapid Eye central database
A Rapid Eye central database (Multi db) contains information about:
Each Rapid Eye site. Network and dial-up communication settings for each Multi-Media DSP
unit. See
Operator accounts. For Users of View software and Admin software, including passwords to
user accounts, see p.
Rapid Eye alarm stations. PCs that receive alarms from Rapid Eye units. See
Alarm Stations, p.
Site tours. Setup of lists of sites and time spent at each. Site tours work only if your
organization has two Multi-Media DSP units, or more. See
Setting up a Connection to a Rapid Eye Unit, p. 29.
155.
207.
1–3. The Rapid Eye Multi-Media Admin - Logon
Multi-Media
Touring Many Sites, p. 227.
And so on.
Document 800-02325 Rev A 21
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The Administration of a Rapid Eye System
Customizing a Unit: View Software
Using View software for site maintenance
After units are installed and a Multi db is created, View software is used to run a
Session. During a Maintenance Session, a unit’s settings can be changed:
Unit’s Time Zone and Clock. To identify recorded video, it is important to set a unit's time zone
and clock. See page
Video. See Video Feed Setup, p. 65.
Site hardware. See
And so on.
For Questions
In-depth reference
Most systems require only a few pages of this guide to make everything work. Use the table of
contents and index to locate the information that you need. This guide is also available in Adobe
Portable document format (PDF) while running Admin software, and can be searched using Adobe
Acrobat Viewer.
Configuration malfunctions
For problems with camera position, wiring, connections to other hardware, see the Rapid Eye
Multi-Media Digital Video Recorder Installation Guide, K14390, or please contact the installer of
your Multi system.
Maintenance
54.
Configuring Other Hardware, p. 131.
The names of places and people, the internet protocol (IP) addresses, and other data are
for illustration only and should only be a guide when using a Multi system.
Calling Honeywell
Call Multi technical support for help with training or general problems. Please have the information
listed in table
Table 1–1 Customer Information: Checklist
Information About Your Rapid Eye Multi System
Microsoft Windows. The version used on the PC running Admin, such as: Windows XP.
Connection type. For a LAN connection, the Multi-Media unit’s IP address, and so on.If you
are using a dial-up connection to the unit, a list of communication tools used on the PC
running Multi software: fax, AOL, CompuServe, and so on, the type of modem, and the
telephone number used. See
Database. Indicate whether SQL or Access is used for your Multi db; see
Obtaining a Multi Db, p. 238
Documentation. If you could not find information about the problem in the user guides.
System password. If in use. See
1–1. For the Multi technical support number,see the back cover of this publication.
Setting up a Connection to a Rapid Eye Unit, p. 29.
System Password, p. 172.
22
Adding a Site to the Multi Database
Use Admin software to add, update or delete a "site" record to the Rapid Eye Multi database.
A Rapid Eye "site" refers to one Rapid Eye unit.
Adding a Site
Fig. 2–1. Right-clicking in the Right Pane.
2
1. On the Site tab in Admin software, right-click the right-pane.
2. Click Add on the menu that appears. The Add Site window appears.
Fig. 3–1. Naming a Site.
3. Type a name in the Site Name box. This name is used by View software to identify a unit.
4. You have the option of adding a connection now, or later. See
Eye Unit, p.
5. Click Save and Close.
Document 800-02325 Rev A 23
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29.
Setting up a Connection to a Rapid
Adding a Site to the Multi Database
Icons and Alternate Access to Commands
Right-click an item to display a context-sensitive menu.
. To add an item.
. To update an item.
. To delete an item.
For a list of keyboard shortcuts, use the Actions menu.
Another "Site Name"
LocalView
In LocalView, Site Name shows the unit's "computer name" (also known as "network name").
In Admin software, Site Name is not the same: it identifies a unit, when using View software.
Fig. 3–2. LocalView's Site Name.
24
System Tab of a Maintenance session
System Administrator Guide
On the System tab of a
site definition, when using a connection on a DHCP-enabled network. The LocalView Site Name
name is used; see
Fig. 3–3. Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit.
Maintenance Session, the Site Name can differ from the Site Name in a
Dynamic Host Configuration Protocol, p. 32.
Updating a Site
Double-click a site name. The Update Site dialog appears.
To R e n a m e a S i t e
1. Type in the Site Name box, as needed.
2. Click Save and Close. This updates the name of the Rapid Eye unit on the Sites tab in View
software.
Note For connections using DHCP, a different “site name” is shown on the System tab
of a
purpose. See
Maintenance Session. Do not change that “site name”; it serves a different
Dynamic Host Configuration Protocol, p. 32.
Document 800-02325 Rev A 25
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Adding a Site to the Multi Database
Deleting a Site
Deleting a site in the Multi central database has no effect on the Rapid Eye unit. The unit continues
to record video, send alarms and so on.
1. If a system password is not in use, skip to step 2. If a system password was applied to the unit,
remove it before deleting the site; see
2. Right-click a site name. A menu appears.
3. Click Delete.
4. Confirm the deletion.
Deleting a Site by Mistake
An operator who deletes a site by mistake needs to re-enter the site’s information; see Adding a
Site, p. 23. If a system password has been applied to a Rapid Eye unit and that site is deleted by
mistake, you need LVP; see
Physical Removal of a Site
Last Valid Password, p. 180.
Removing a System Password, p. 175.
To physically disconnect a Rapid Eye unit from its means of communications, see the Installation
K14390.
Guide,
Other Site-Related Functions
Cameras... shows an empty list when adding a site; after running a Maintenance Session, using View software, Cameras... lists the names of the cameras connected to the unit.
LVP. The last valid password utility is used only for replacement units, or for sites that are
mistakenly deleted, while a system password is in force.
Do not click LVP. Uninformed use of the LVP utility can make a unit unusable.
Last Valid Password, on p. 180.
See
Change... Toggles user management. See User Management, p. 157.
To set up a connection, see
To designate alarm stations for the site, see Addressing Alarms to an Alarm Station, p. 46.
Setting up a Connection to a Rapid Eye Unit, p. 29.
Grouping Sites in a Folder
Flexibility
Grouping sites is optional. To group sites in and Admin database, use folders.
26
System Administrator Guide
To Create a Folder in Rapid Eye Admin Software
1. Using Admin, click the site tree on the Sites tab. The button replaces .
2. Click .
3. Type a name in the box next to the folder icon.
4. Save the name by pressing the Enter key.
To Assign a Site to a Folder
Using the mouse, drag a site icon and drop it on a folder. When the mouse button is released, the
folder into which the site was dropped is opened. A site can be moved to another folder, not
copied.
To assign many sites at once, press the Ctrl key while selecting sites, and then drag the lot to a
folder.
To R e n a m e a Fo l d e r
1. Right-click a folder. A menu appears.
2. Click Update.
3. Type, as needed.
4. Press the Enter key.
To Delete a Folder
1. Right-click a folder. A menu appears.
2. Click Delete, and then Yes to confirm.
Grouping Folders
In a Rapid Eye database, folders can be dragged into other folders or back to the root of the
database. A folder that holds others, displays + or - on its left. Double-click a folder to expand or
hide its contents.
Document 800-02325 Rev A 27
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3
Setting up a Connection to a Rapid Eye Unit
Working with Connections
Coordinating with the installer
If a connection was set up by the installer and you are accessing the Multi db created by the
installer, the connection will be listed in “Connections to the Site”. See figure
or many, can be setup; for example, to operate a unit through a network, and by local dial-up.
3–4. One connection,
Using Admin software
Admin software is used to set up, or modify, a connection to a Rapid Eye unit. Figure
how to add a connection; do so while Updating a Site (p. 25), or while Adding a Site (p. 23). A
connection is made using View software.
Fig. 3–4. Adding a Dial-up Connection to a Site Record.
3–4 shows
Document 800-02325 Rev A 29
07/08
Setting up a Connection to a Rapid Eye Unit
To setup
A network connection, see
TCP ports need to remain open in your organization’s firewall, for connections to Rapid Eye
units; see the "Firewall Reference" in the
A dial-up connection, see p.
Access to Commands
Right-clicking an item displays a context-sensitive menu.
. To update, select the item, and click. For example, to make changes to a connection,
Adding a Site, p. 23, or Updating a Site, p. 25, double-click the connection name. The
while
"Update Connection" window appears.
. To delete, select the item, and click.
Common Network, p. 31. For connections through routers, some
Installation Guide, K14390.
38.
Using LocalView to Modify the IP address of a Rapid Eye Unit
Before setting-up a network connection for remote PCs, the simplest way to change a unit's
IP address, or to enable DHCP, is to use LocalView to access the unit's network settings. Do so by
using LocalView, to either:
Access the network settings of the DVR. See the
Use the Quick Setup Wizard. See the Multi-Media DSP Unit: Quick Install broadsheet, K14355.
Installation Guide, K14390.
Fig. 3–5. LocalView Panel for Network Settings.
Note
For dial-up connections, LocalView is not needed.
Testing a Connection
Use View software to run a Maintenance Session to the Rapid Eye unit using that connection.
30
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