Honeywell MAXPRO NVR Hybrid XE, MAXPRO NVR, MAXPRO NVR Hybrid PE, MAXPRO NVR XE, MAXPRO NVR SE Installation And Configuration Manual

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MAXPRO® NVR 5.6

Installation and Configuration Guide

Document 800-16419V5- Rev - J – 5/2019

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Revisions

Issue Date Description

1.0 Rev D Mar, 2014 Updated document for 3.1 Build 65 Rev C

1.0 Rev E Aug, 2014 Updated document for 3.1 SP1

2.0 Rev A Aug, 2015 Updated document for 3.5

3.0 Rev A August, 2016 Updated document for 4.0 Release

800-16419V4-A Feb, 2017 Updated document for 4.1 Release

800-16419V5-A August 2017 Updated document for 4.5 Release

800-16419V5-B November 2017 Updated document for 4.7 Release

800-16419V5-C February, 2018 Updated document for 4.9 Release

800-16419V5-D June, 2018 Updated document for 5.0 Release

800-16419V5-E September, 2018 Updated document for 5.0 T Patch Release

800-16419V5-F October, 2018 Updated document for 5.0 SP1 Release

800-16419V5-G February, 2019 Updated document for 5.5 Release

800-16419V5-J May, 2019 Updated document for 5.6 Release

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MAXPRO NVR 5.6

Table of Contents

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

List of Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Overview Of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Introduction to MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . 31

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

MAXPRO NVR Turnkey Boxed Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

MAXPRO NVR Software Only Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

MAXPRO NVR Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

MAXPRO NVR Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

New Features in NVR 5.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

New Features in NVR 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

New features in NVR 5.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Archival Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

MAXPRO NVR Typical System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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MAXPRO NVR Standalone System Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

MAXPRO NVR Hybrid Standalone System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

MAXPRO NVR Distributed System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Commissioning MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . 53

Overview of Commissioning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Steps in the Commissioning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Setting up the MAXPRO NVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installing the Software in the Server and Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring the MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Verifying the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Setting up the MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Setting up the MAXPRO NVR Turnkey Box Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Typical MAXPRO NVR System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Typical MAXPRO NVR Hybrid System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connecting the Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Powering on the MAXPRO NVR Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Changing the MAXPRO NVR IP Address and Machine Name . . . . . . . . . . . . . . . . . . . . . . . . . 57

Configuring the Monitor Display Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Setting up the MAXPRO NVR Software-Only Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

MAXPRO NVR Software System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

MAXPRO NVR Hybrid Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Connecting a Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Looping Output Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connecting Control Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

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Connecting Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Connecting an Analog PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Connecting the Joystick Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

How to log on to the UltraKey Plus keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

How to log off from the UltraKey Plus keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Installing the NVR Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

MAXPRO NVR Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

How to Install MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Full Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Client Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Uninstalling MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Client Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Full Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Logging on and Getting Started . . . . . . . . . . . . . . . . . . . . . . . 93

Logging on Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Logging on to MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Configuring MAXPRO NVR Windows/ Desktop Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Managing Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Getting to Know the MAXPRO NVR User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Viewer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Configurator Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Search Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Report Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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Settings for Video Rendering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Rendering Settings for a GPU system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Pausing the Video Rendering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Settings for Alarm Preview Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Setting the Alarm Threshold Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configuring the Snapshot Clip Export Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Configuring the OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Configuring the Timeline Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configuring the Diagnostic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Configuring the Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Configuring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Licensing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Viewing the Version and License Information of MAXPRO NVR. . . . . . . . . . . . . . . . . . . . . . . 116

Registration and Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Closing the MAXPRO®NVR User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Configuring MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Configuring the Honeywell cameras with MAXPRO NVR Wizard . . . . . . . . . . . . . . . . . . .121

MAXPRO NVR Wizard Settings on the Task bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Navigating to Configurator tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Configuring the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Configuring General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Event Recording Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Email Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Site Info Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Archival Schedule Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

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Edge Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Manual Archival . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Holidays/Exceptions Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Configuring the Disk Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Configuring the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Adding IP Cameras / Encoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding Additional Streams for a Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Configuring 360/180 Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Managing Analog Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Server VMD (SMART VMD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Updating the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Deleting the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Configuring the Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Creating a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Deleting a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Configuring the Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Creating a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Updating a Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Deleting a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Performing User Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Adding a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Updating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Recommendation to use Low bandwidth stream option . . . . . . . . . . . . . . . . . . . . . . . . . 194

Automatic Retry for Backfilled Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Upgrade MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Enable Recording During On Demand Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Privacy Protection Settings (GDPR Favored) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

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Table of Contents

Anonymization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Four Eye Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

How to enable Anonymization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

How to enable Four Eye Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Video Anonymization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Improved GPU Rendering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Guidelines to configure NAS Drive for Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

QNAP NAS for Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Playing archived clips through Client machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

How to configure the Archival and Deletion retry settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Annotations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

How to get/configure Annotation Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Install the VA packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Obtain the License and install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Configure and Enable Annotation in NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Snapshots with Annotations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Setting the Audio Codec in Camera Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Activities to Perform in this Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Checking the Connection with the MAXPRO NVR Server . . . . . . . . . . . . . . . . . . . . . . . . 240

Checking the Device listing in the Devices Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Checking the Acknowledgment and Clearing of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . 240

Checking the Live Video from Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Checking the Playback of Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Checking the Panning, Tilting, and Zooming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

MAXPRO NVR 5.6

Table of Contents

Checking the Creation of Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Checking the Creation of Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Checking the Salvo View Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Checking the Search for Recorded Video in MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . 242

Checking the Generation of Event History/ Operator Log Report . . . . . . . . . . . . . . . . . . 243

Upgrade MAXPRO NVR Software . . . . . . . . . . . . . . . . . . . . . 245

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Upgrade to MAXPRO NVR 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

MAXPRO NVR Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Introducing Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Installing Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Setting the MAXPRO Web Configurator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Creating Self Signed Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Binding the generated certificate with https. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Procuring and Installing CA Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Installing an SSL Certificate in Windows Server 2008 (IIS 7.0) . . . . . . . . . . . . . . . . . . . . . . . . 280

Changing Default Port 443 for the MAXPRO Web Client and MAXPRO Mobile app . . . . . . . 289

Viewing the Certificate Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

MAXPRO NVR Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

MAXPRO NVR Mobile app Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Installing the MAXPRO NVR Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Typical Network Configuration and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Creating Users for the MAXPRO NVR Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Adding the MAXPRO NVR to the MAXPRO NVR Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . 300

Adding Multiple NVR Recorders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Editing NVR Recorder Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

MAXPRO NVR 5.6

Table of Contents

Deleting the Saved NVR Recorders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Changing Default Port 443 for the MAXPRO Web Client and MAXPRO NVR Mobile app . . . 311

Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Customizing IP Address and Machine Name and Scheduling Metadata and Database Back-

up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Changing the Default IP address and Machine Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Scheduled Metadata and Database Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Scheduled Task for Backing up the Metadata and Database. . . . . . . . . . . . . . . . . . . . . . . . . 314

Meta Data Conversion Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

How to Enable Video on demand feature in MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Image Stream Combinations for Oncam Grandeye Cameras . . . . . . . . . . . . . . . . . . . . .327

For Oncam Grandeye Evolution Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Device Characteristics of Oncam Grandeye Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

VMD Settings and Motion-based Recording Configuration . . . . . . . . . . . . . . . . . . . . . . . 328

Overview of MAXPRO NVR Recording Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Configuring the Pre and Post Event Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Configuring Camera Settings for VMD-Based Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Server VMD (SMART VMD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Configuring Built-in VMD (Camera based VMD) on Honeywell IP Cameras . . . . . . . . . . . . . 331

Event and Alarm Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334

Configuring Loitering & Intrusion Trace Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

MAXPRO®NVRs - AXIS Camera/Encoders Discovery and Configuration (using ONVIF) 341

Step 1: Enable ONVIF Web Service on AXIS Camera/Encoder . . . . . . . . . . . . . . . . . . . . . . . 341

Step 2: Discover and Configure the AXIS Camera/Encoder in MAXPRO® NVR . . . . . . . . . . 344

Appendix C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Patches Released on Top of NVR 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

MAXPRO NVR 5.6

Table of Contents

AXIS Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Skylake Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

How to increase the Limit for Rendering Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

How to Disable the GPU Rendering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

MAXPRO NVR 5.6

Table of Contents

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MAXPRO NVR 5.6

List of Figures

Figure 1-1: MAXPRO NVR SE System Diagram ............................................................... 49

Figure 1-2: MAXPRO NVR HYBRID XE Standalone System Architecture ........................ 50

Figure 1-3: MAXPRO NVR Distributed System Architecture ............................................. 51

Figure 3-1: Typical MAXPRO NVR System Diagram ......................................................... 55

Figure 3-2: Typical MAXPRO NVR Hybrid System Diagram ............................................. 56

Figure 3-3: Network and Sharing Center .......................................................................... 58

Figure 3-4: LAN Properties ................................................................................................ 58

Figure 3-5: MAXPRO NVR Software Solution Standalone System ................................... 60

Figure 3-6: MAXPRO NVR Software Solution Distributed System .................................... 61

Figure 3-7: Hybrid XE Connections ................................................................................... 63

Figure 3-8: Hybrid SE Connections .................................................................................. 64

Figure 3-9: Hybrid PE Connections ................................................................................... 65

Figure 3-10: Input and Output Ports For MAXPRO NVR Hybrid PE ................................. 66

Figure 3-11: Connecting a Video Source .......................................................................... 66

Figure 3-12: Looping Output Termination ......................................................................... 67

Figure 3-13: Control Outputs ............................................................................................. 68

Figure 3-14: Connecting Sensors ..................................................................................... 68

Figure 3-15: 4-Pin Adapter ................................................................................................ 69

Figure 4-1: Automatic Windows Update Enabled Warning Message .............................. 72

Figure 4-2: Pending Reboot Error Message ..................................................................... 72

Figure 4-3: License Agreement ......................................................................................... 75

Figure 4-4: Customer Information and Destination Folder details .................................... 75

Figure 4-5: Validation of User Credentials ........................................................................ 76

Figure 4-6: Choose Installation Type ................................................................................ 77

Figure 4-7: Choose Installation Type ................................................................................ 78

Figure 4-8: Database Server Log on ................................................................................. 79

Figure 4-9: Choose location for MAXPRO NVR database Path ........................................ 80

Figure 4-10: Choose Recording Drives ............................................................................. 81

Figure 4-11: Localization Support ..................................................................................... 82

Figure 4-12: Summary ....................................................................................................... 82

Figure 4-13: Reboot prompt .............................................................................................. 83

Figure 4-14: MAXPRO NVR 5.0 Client Configuration ........................................................ 86

Figure 4-15: Localization Support ..................................................................................... 87

Figure 4-16: Summary ....................................................................................................... 88

Figure 4-17: Reboot prompt .............................................................................................. 88

Figure 4-18: Retaining Trinity Database ............................................................................ 90

Figure 4-19: Installation Finish .......................................................................................... 91

Figure 5-1: MAXPRO NVR Log on dialog box ................................................................... 94

Figure 5-2: Server Settings dialog box .............................................................................. 97

Figure 5-3: Setting the Default Profile ............................................................................... 97

Figure 5-4: Editing the Ports .............................................................................................. 98

Figure 5-5: Port Forwarding Scenario 1 ............................................................................ 99

Figure 5-6: Port Forwarding scenario 2 .......................................................................... 100

Figure 5-7: Viewer tab ...................................................................................................... 102

Figure 5-8: Configurator tab ............................................................................................ 104

Figure 5-9: Search tab ..................................................................................................... 105

Figure 5-10: Report tab ................................................................................................... 106

Figure 5-11: General Settings tab ................................................................................... 107

Figure 5-12: Rendering Settings tab ............................................................................... 107

Figure 5-13: Rendering Settings tab ............................................................................... 108

MAXPRO NVR 5.6

List of Figures

Figure 5-14: Settings for pausing the Video Rendering .................................................. 109

Figure 5-15: Settings for the Alarm Preview Pane ........................................................... 110

Figure 5-16: Setting the Alarm Threshold ........................................................................ 111

Figure 5-17: Settings for SnapShot Clip Export .............................................................. 111

Figure 5-18: OSD Settings tab ......................................................................................... 112

Figure 5-19: Timeline Settings tab ................................................................................... 112

Figure 5-20: Diagnostic Settings tab ............................................................................... 113

Figure 5-21: Advanced Settings Tab ............................................................................... 114

Figure 5-22: Advance Settings Tab Service Restart ........................................................ 114

Figure 5-23: About MAXPRO NVR ................................................................................... 116

Figure 5-24: License Management Console .................................................................... 117

Figure 6-1: CONFIGURATION page ................................................................................ 122

Figure 6-2: CAMERA DISCOVERY page ......................................................................... 123

Figure 6-3: Discovered Cameras ..................................................................................... 123

Figure 6-4: INSTALLATION page ..................................................................................... 124

Figure 6-5: MAXPRO NVR Wizard Task bar Settings ...................................................... 125

Figure 6-6: System page .................................................................................................. 127

Figure 6-7: Archive Progress ............................................................................................ 131

Figure 6-8: Disk Management page ................................................................................ 133

Figure 6-9: Graphical Illustration ...................................................................................... 135

Figure 6-10: Drive Type .................................................................................................... 136

Figure 6-11: Camera page ............................................................................................... 137

Figure 6-12: Camera Properties pane ............................................................................. 141

Figure 6-13: Auto Discovery Window .............................................................................. 146

Figure 6-14: Camera Properties Pane ............................................................................. 147

Figure 6-15: Adding Stream ............................................................................................. 148

Figure 6-16: Camera Type field displaying “ONVIF DEVICE” for a ONVIF camera ........ 150

Figure 6-17: Encoder discovery ....................................................................................... 151

Figure 6-18: Adding the Encoder ..................................................................................... 152

Figure 6-19: Adding FLIR Model Camera ........................................................................ 153

Figure 6-20: Saving FLIR Camera .................................................................................... 154

Figure 6-21: RTSP Settings .............................................................................................. 154

Figure 6-22: IO page ........................................................................................................ 156

Figure 6-23: Panomorph Settings .................................................................................... 158

Figure 6-24: Grandeye Dewarping Settings .................................................................... 160

Figure 6-25: Discovering AXIS 360 Camera .................................................................... 161

Figure 6-26: Adding Remaining Axis Channels ............................................................... 162

Figure 6-27: AXIS Channels ............................................................................................. 162

Figure 6-28: Adding Arecont 360 Model Camera ............................................................ 164

Figure 6-29: Adding Remaining Arecont channels .......................................................... 164

Figure 6-30: Arecont Channels ........................................................................................ 165

Figure 6-31: EquIP- Fisheye camera Settings ................................................................. 166

Figure 6-32: Dewarping Success Message ..................................................................... 167

Figure 6-33: Dewarped Views List ................................................................................... 168

Figure 6-34: Adding or Deleting Analog Camera ............................................................ 169

Figure 6-35: Camera page ............................................................................................... 170

Figure 6-36: Camera properties pane .............................................................................. 171

Figure 6-37: Color Correction dialog box ........................................................................ 173

Figure 6-38: Camera properties pane .............................................................................. 175

Figure 6-39: Input and Output Ports For MAXPRO NVR Hybrid XE ................................ 177

Figure 6-40: Input and Output Ports For MAXPRO NVR Hybrid SE ................................ 178

MAXPRO NVR 5.6

List of Figures

Figure 6-41: MAXPRO NVR Hybrid PE Rear View .......................................................... 179

Figure 6-42: Input and Output Ports For MAXPRO NVR Hybrid PE ............................... 180

Figure 6-43: Detection of relevant motion ....................................................................... 182

Figure 6-44: SMART VMD Configuration ......................................................................... 183

Figure 6-45: Schedule page ............................................................................................ 185

Figure 6-46: Sequence page ........................................................................................... 186

Figure 6-47: User page .................................................................................................... 190

Figure 6-48: Enable On Demand .................................................................................... 197

Figure 6-49: License Privacy protection Settings ........................................................... 200

Figure 6-50: Privacy protection Settings ......................................................................... 201

Figure 6-51: Anonymization Camera Level ..................................................................... 201

Figure 6-52: Anonymization at USer level ....................................................................... 202

Figure 6-53: Blur View ..................................................................................................... 203

Figure 6-54: Pixelize Views .............................................................................................. 204

Figure 6-55: Enable Four Eye .......................................................................................... 204

Figure 6-56: Four Eye Authentication .............................................................................. 205

Figure 6-57: Four Eye Authentication Success ............................................................... 206

Figure 6-58: Authenticating User ..................................................................................... 206

Figure 8-1: Welcome Wizard ........................................................................................... 246

Figure 8-2: Installation Complete .................................................................................... 246

Figure 8-3: Welcome Wizard ........................................................................................... 247

Figure 8-4: Installation Complete .................................................................................... 248

Figure 8-5: Welcome Wizard ........................................................................................... 249

Figure 8-6: Installation Complete .................................................................................... 249

Figure 8-7: Welcome Wizard ........................................................................................... 250

Figure 8-8: Installation Complete .................................................................................... 250

Figure 8-9: Welcome Wizard ........................................................................................... 251

Figure 8-10: Validation of User Credentials .................................................................... 252

Figure 8-11: Localization Support ................................................................................... 253

Figure 8-12: Summary ..................................................................................................... 253

Figure 8-13: Upgrade Finish ............................................................................................ 254

Figure 8-14: Welcome Wizard ......................................................................................... 255

Figure 8-15: Installation Complete .................................................................................. 256

Figure 8-16: Welcome Wizard ......................................................................................... 257

Figure 8-17: Installation Complete .................................................................................. 257

Figure 8-18: Welcome Wizard ......................................................................................... 259

Figure 8-19: Installation Complete .................................................................................. 259

Figure 8-20: Welcome Wizard ......................................................................................... 261

Figure 8-21: Installation Complete .................................................................................. 261

Figure 8-22: Taking Database backup using the MAXPRO NVR Agent ......................... 262

Figure 8-23: Validation of User Credentials .................................................................... 263

Figure 8-24: Choose Metadata Path ............................................................................... 264

Figure 8-25: Summary ..................................................................................................... 264

Figure 8-26: Reboot prompt ............................................................................................ 265

Figure 9-1: MAXPRO WebConfigurator ........................................................................... 269

Figure 9-2: MAXPROWebConfigurator-Server Configuration ......................................... 272

Figure 9-3: MAXPROWebConfigurator-Security Configuration ...................................... 273

Figure 9-4: Home ............................................................................................................. 275

Figure 9-5: Server Certificate ........................................................................................... 275

Figure 9-6: Specify Friendly Name .................................................................................. 276

Figure 9-7: Generated Certificate .................................................................................... 276

MAXPRO NVR 5.6

List of Figures

Figure 9-8: Site Bindings Dialog ...................................................................................... 277

Figure 9-9: Edit Site Bindings .......................................................................................... 277

Figure 9-10: Certificate Error ............................................................................................ 278

Figure 9-11: Untrusted Certificate .................................................................................... 278

Figure 9-12: Certificate ..................................................................................................... 279

Figure 9-13: Certificate Import Wizard ............................................................................. 279

Figure 9-14: IIS Home ...................................................................................................... 280

Figure 9-15: Create Certificate Request ........................................................................... 281

Figure 9-16: Request Certificate ...................................................................................... 281

Figure 9-17: Request Certificate ...................................................................................... 282

Figure 9-18: Request Certificate ...................................................................................... 283

Figure 9-19: IIS Manger .................................................................................................... 284

Figure 9-20: IIS Manger .................................................................................................... 284

Figure 9-21: Complete Certificate request ....................................................................... 285

Figure 9-22: IIS manger-Server Certificate ...................................................................... 285

Figure 9-23: Site Bindings Dialog .................................................................................... 286

Figure 9-24: Add Site Bindings ........................................................................................ 286

Figure 9-25: Certificate ..................................................................................................... 287

Figure 9-26: Certificate Import Wizard ............................................................................. 288

Figure 9-27: Server Configuration .................................................................................... 289

Figure 9-28: Program Maintenance ................................................................................. 291

Figure 9-29: Certificate dialog .......................................................................................... 292

Figure 10-1: System Diagram .......................................................................................... 297

Figure A-1: Computer Management ................................................................................ 314

Figure A-2: Task Scheduler .............................................................................................. 315

Figure A-3: Create Basic Task ......................................................................................... 315

Figure A-4: Task Trigger .................................................................................................. 316

Figure A-5: Daily Dialog ................................................................................................... 316

Figure A-6: Action dialog .................................................................................................. 317

Figure A-7: Start a Program ............................................................................................. 317

Figure A-8: Meta Data Conversion Utility Login ............................................................... 319

Figure A-9: Meta Data Conversion Utility ......................................................................... 320

Figure A-10: Define Unique ID screen ............................................................................. 321

Figure A-11: Updating Unique ID ..................................................................................... 322

Figure A-12: Offline Mode ................................................................................................ 323

Figure A-13: Offline Updating Unique ID ......................................................................... 323

Figure B-1: I-frame Example ............................................................................................ 329

Figure B-2: Camera configuration page .......................................................................... 330

Figure B-3: Sensitivity Level Comparison: Normal Field of View .................................... 333

Figure B-4: Sensitivity Level Comparison: Wide Field of View ........................................ 333

Figure B-5: Combination Field of View Example ............................................................. 334

Figure B-6: Upgrade Firmware - Setup Page .................................................................. 336

Figure B-7: Smart Plan Setup Page ................................................................................. 337

Figure B-8: Extensional smart function page .................................................................. 337

Figure B-9: Xtralis Login ................................................................................................... 338

Figure B-10: Loiter Trace Page ........................................................................................ 338

Figure B-11: Loiter Trace Configuration .......................................................................... 339

Figure B-12: Loiter Trace - Calibrate ................................................................................ 339

Figure B-13: Loiter Trace - Zones .................................................................................... 340

Figure B-14: Loiter Trace - Parameters ............................................................................ 340

Figure B-15: Loiter Trace - Live View Logs ...................................................................... 341

MAXPRO NVR 5.6

List of Figures

Figure B-16: User List ...................................................................................................... 342

Figure B-17: ONVIF User Setup ...................................................................................... 342

Figure B-18: Server Maintenance .................................................................................... 343

Figure B-19: Axis Credentials .......................................................................................... 345

MAXPRO NVR 5.6

List of Figures

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Precautions

Cautions and Warnings

Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty.

WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.

FCC Compliance Statement

Information to the User: This equipment has been tested and found to comply with the limits

for a Class A digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Caution: Changes or modifications not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

MAXPRO NVR 5.6 Installation and Configuration Guide 21

PRECAUTIONS

Important Safeguards

1. Read Instructions

All the safety and operating instructions should be read before the appliance is operated.

2. Retain Instructions

The safety and operating instructions should be retained for future reference.

3. Cleaning

Unplug this equipment from the wall outlet before cleaning it. Do not use liquid aerosol cleaners. Use a damp soft cloth for cleaning.

4. Attachments

Never add any attachments and/or equipment without the approval of the manufacturer as such additions may result in the risk of fire, electric shock, or other personal injury.

5. Water and/or Moisture

Do not use this equipment near water or in contact with water.

6. Ventilation

Place this equipment only in an upright position. Ensure product ventilation openings are not obstructed.

7. Accessories

Do not place this equipment on an unstable cart, stand, or table. The equipment may fall, causing serious injury to a child or adult, and serious damage to the equipment. Wall or shelf mounting should follow the manufacturer's instructions, and should use a mounting kit approved by the manufacturer.

This equipment and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the equipment and cart combination to overturn.

8. Power Sources

This equipment should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power, please consult your equipment dealer or local power company.

9. Power Cords

Operator or installer must remove power, BNC, alarm, and other connections before moving the equipment.

10. Lightning

For added protection for this equipment during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the equipment due to lightning and power-line surges.

11. Overloading

Do not overload wall outlets and extension cords to avoid the risk of fire or electric shock.

12. Objects and Liquids

Never push objects of any kind through openings of this equipment as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the equipment.

13. Servicing

Do not attempt to service this equipment yourself. Refer all servicing to qualified service personnel.

22 MAXPRO NVR 5.6 Installation and Configuration Guide

PRECAUTIONS

Important Safeguards

14. Damage Requiring Service

Unplug this equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power-supply cord or the plug has been damaged

• If liquid is spilled or objects have fallen into the equipment

• If the equipment has been exposed to rain or water

• If the equipment does not operate normally by following the operating instructions, adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the equipment to its normal operation.

• If the equipment has been dropped or the cabinet damaged

• When the equipment exhibits a distinct change in performance-this indicates a need for service.

15. Replacement Parts

When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.

16. Safety Check

Upon completion of any service or repairs to this equipment, ask the service technician to perform safety checks to determine that the equipment is in proper operating condition.

17. Field Installation

This installation should be made by a qualified service person and should conform to all local codes.

18. Correct Batteries

. . . . .

WARNING! Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.

19. Operating Temperature

An operating temperature range is specified so that the customer and installer may determine a suitable operating environment for the equipment.

20. Elevated Operating Ambient Temperature

If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the specified operating temperature range.

21. Reduced Air Flow

Installation of the equipment in the rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

22. Mechanical Loading

Mounting of the equipment in the rack should be such that a hazardous condition is not caused by uneven mechanical loading.

MAXPRO NVR 5.6 Installation and Configuration Guide 23

PRECAUTIONS

Warranty and Service

23. Circuit Overloading

Consideration should be given to connection of the equipment to supply circuit and the effect that overloading of circuits might have on over-current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

24. Reliable Earthing (Grounding)

Reliable grounding of rack mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).

Warranty and Service

Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.

In the event you have a problem with any Honeywell product, please call Technical Support at 1-800-323-4576 (North America only) for assistance or to request a Return Merchandise Authorization (RMA) number.

Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.

Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to

Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.

List of Symbols

The following is a list of symbols that might appear on the NVR.

Symbol Explanation

The WEEE symbol.

This symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling. By separating this product from other household-type waste, the volume of waste sent to incinerators or landfills will be reduced, and thus natural resources will be conserved.

The UL compliance logo.

This logo indicates that the product has been tested and is listed by the Underwriters Laboratories.

The FCC compliance logo.

This logo indicates that the product conforms to Federal Communication’s Commission compliance standards.

24 MAXPRO NVR 5.6 Installation and Configuration Guide

Symbol Explanation

The direct current symbol.

This symbol indicates that the power input/output for the product is direct current.

The alternating current symbol.

This symbol indicates that the power input/output for the product is alternating current.

The LDPE symbol.

This symbol indicates that this product is made of Low-Density Polyethylene (LDPE).

The Direct Current symbol.

This symbol indicates that the product operates from a 12 V direct current.

PRECAUTIONS

List of Symbols

. . . . .

The Lead-free symbol.

This symbol indicates that the product does not contain lead (Pb).

The CCC compliance logo.

This logo indicates that the product conforms with the China Compulsory Certification guidelines.

The Environment Friendly Use-period symbol.

This symbol indicates the length of time that this electronic product can used without harming the environment.

The RCM Compliance symbol.

This symbol indicates that the product conforms with the Australian RCM guidelines.

The TUV Lab symbol.

This symbol indicates that the product has been safety tested by the TUV Lab.

MAXPRO NVR 5.6 Installation and Configuration Guide 25

PRECAUTIONS

List of Symbols

Symbol Explanation

The Direct Current symbol.

This Direct Current symbol indicates that the product operates direct current.

This symbol indicates that the product is to be used indoors.

The CE Compliance logo.

This logo indicates that the product conforms to the relevant guidelines/standards for the European Union harmonization legislation.

The Protective Earth symbol.

This symbol indicates that the marked terminal is intended for connection to the protective earth/grounding conductor.

This symbol is used to direct attention to important information.

This symbol warns that the corresponding action could result in an electric shock.

This symbol indicates On/Standby functionality of the corresponding control/button/switch.

26 MAXPRO NVR 5.6 Installation and Configuration Guide

About This Guide

Overview

This guide describes the procedures and guidelines for installing, configuring and using the MAXPRO

NVR system.

Intended Audience

This document is intended for field and commissioning engineers.

Scope

This guide describes the installation and configuration procedures for both the MAXPRO NVR turnkey boxed solutions (MAXPRO NVR XE, SE, PE and MAXPRO NVR Hybrid XE, SE, PE models) and MAXPRO NVR software-only solution. This guide covers the following four major sections:

• Installing MAXPRO NVR

• Configuring MAXPRO NVR

• Configuring Web Client

• Installing and Configuring MAXPRO NVR Mobile App

• Upgrading MAXPRO NVR

•Securing MAXPRO NVR

Overview Of Contents

The following table describes the detailed structure and the contents of each chapter in this guide.

No Chapter Description

1 Introduction to MAXPRO NVR Introduces the MAXPRO NVR system and

types of Video surveillance solutions.

2 Commissioning MAXPRO NVR Describes the commissioning procedures

for the MAXPRO NVR system.

3 Setting up the MAXPRO NVR Describes the tasks to set up the:

• MAXPRO NVR Single Box solutions.

• MAXPRO NVR Software-Only solution.

4 Installing the NVR Software Describes the procedures to install the

MAXPRO NVR software.

5 Logging on and Getting

Started

MAXPRO NVR 5.6 Installation and Configuration Guide 27

Describes how to log on and gives an overview of the MAXPRO NVR.

ABOUT THIS GUIDE

Typographical Conventions

This guide uses the following typographical conventions.

Font What it represents Example

ABOUT THIS GUIDE

Typographical Conventions

. . . . .

Swiss721 BT Words or characters that you must type. The word

“enter” is used if you must type text and then press the Enter or Return key.

Menu titles and other items you select Double-click Open from the File menu.

Buttons you click to perform actions Click Exit to close the program.

Heading

Italic Cross-reference to external source Refer to the System Administrator

Cross-reference within document See Installation.

Enter the password.

Installation

Guide.

MAXPRO NVR 5.6 Installation and Configuration Guide 29

ABOUT THIS GUIDE

Typographical Conventions

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30 MAXPRO NVR 5.6 Installation and Configuration Guide

+ 328 hidden pages

Honeywell MAXPRO NVR Hybrid XE, MAXPRO NVR, MAXPRO NVR Hybrid PE, MAXPRO NVR XE, MAXPRO NVR SE Installation And Configuration Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Precautions

Cautions and Warnings

FCC Compliance Statement

Important Safeguards

Warranty and Service

List of Symbols

About This Guide

Overview

Intended Audience

Scope

Overview Of Contents

Related Documents

Typographical Conventions