Honeywell MAXPRO NVR 5.0 Hardware Installation And Configuration Manual
MAXPRO® NVR 5.0
Installation and Configuration Guide
Document 800-16419V5- Rev - D – 6/2018
This page is intentionally left blank.
Revisions
Issue Date Description
1.0 Rev D Mar, 2014 Updated document for 3.1 Build 65 Rev C
1.0 Rev E Aug, 2014 Updated document for 3.1 SP1
2.0 Rev A Aug, 2015 Updated document for 3.5
3.0 Rev A August, 2016 Updated document for 4.0 Release
800-16419V4-A Feb, 2017 Updated document for 4.1 Release
800-16419V5-A August 2017 Updated document for 4.5 Release
800-16419V5-B November 2017 Updated document for 4.7 Release
800-16419V5-C February, 2018 Updated document for 4.9 Release
800-16419V5-D June, 2018 Updated document for 5.0 Release
This page is intentionally left blank.
MAXPRO NVR 5.0
Table of Contents
Table of Contents
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
List of Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Overview Of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Introduction to MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . 29
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MAXPRO NVR Turnkey Boxed Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MAXPRO NVR Software Only Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MAXPRO NVR Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MAXPRO NVR Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
New features in NVR 5.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
MAXPRO NVR Typical System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MAXPRO NVR Standalone System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MAXPRO NVR Hybrid Standalone System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
MAXPRO NVR Distributed System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
MAXPRO NVR 5.0
Table of Contents
Commissioning MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . 41
Overview of Commissioning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Steps in the Commissioning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting up the MAXPRO NVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Software in the Server and Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring the MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Verifying the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting up the MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Setting up the MAXPRO NVR Turnkey Box Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Typical MAXPRO NVR System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Typical MAXPRO NVR Hybrid System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting the Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Powering on the MAXPRO NVR Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Changing the MAXPRO NVR IP Address and Machine Name . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring the Monitor Display Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting up the MAXPRO NVR Software-Only Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
MAXPRO NVR Software System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
MAXPRO NVR Hybrid Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting a Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Looping Output Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connecting Control Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connecting Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connecting an Analog PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting the Joystick Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
MAXPRO NVR 5.0
Table of Contents
How to log on to the UltraKey Plus keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How to log off from the UltraKey Plus keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Installing the NVR Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
MAXPRO NVR Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How to Install MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Full Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Client Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Uninstalling MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Client Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Full Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Logging on and Getting Started . . . . . . . . . . . . . . . . . . . . . . . 79
Logging on Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Logging on to MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring MAXPRO NVR Windows/ Desktop Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Managing Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Getting to Know the MAXPRO NVR User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Viewer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configurator Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Search Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Report Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Settings for Video Rendering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Rendering Settings for a GPU system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Pausing the Video Rendering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
MAXPRO NVR 5.0
Table of Contents
Settings for Alarm Preview Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting the Alarm Threshold Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring the Snapshot Clip Export Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configuring the OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configuring the Timeline Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring the Diagnostic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring the Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Licensing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Viewing the Version and License Information of MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . 102
Registration and Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Closing the MAXPRO®NVR User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuring MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Configuring the Honeywell cameras with MAXPRO NVR Wizard . . . . . . . . . . . . . . . . . . . 107
MAXPRO NVR Wizard Settings on the Task bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Navigating to Configurator tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Configuring General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Event Recording Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Email Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Site Info Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Archival Schedule Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Edge Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Manual Archival . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Holidays/Exceptions Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
MAXPRO NVR 5.0
Table of Contents
Configuring the Disk Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Configuring the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adding IP Cameras / Encoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Adding Additional Streams for a Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Configuring 360/180 Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Managing Analog Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Server VMD (SMART VMD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Updating the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Deleting the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Configuring the Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Creating a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Deleting a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Configuring the Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Creating a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Updating a Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Deleting a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Performing User Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Adding a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Updating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Recommendation to use Low bandwidth stream option . . . . . . . . . . . . . . . . . . . . . . . . . 179
Automatic Retry for Backfilled Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Upgrade MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Enable Recording During On Demand Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Privacy Protection Settings (GDPR Favored) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Anonymization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Four Eye Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
MAXPRO NVR 5.0
Table of Contents
How to enable Anonymization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
How to enable Four Eye Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Activities to Perform in this Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Checking the Connection with the MAXPRO NVR Server . . . . . . . . . . . . . . . . . . . . . . . . 186
Checking the Device listing in the Devices Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Checking the Acknowledgment and Clearing of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . 186
Checking the Live Video from Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Checking the Playback of Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Checking the Panning, Tilting, and Zooming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Checking the Creation of Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Checking the Creation of Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Checking the Salvo View Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Checking the Search for Recorded Video in MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . 188
Checking the Generation of Event History/ Operator Log Report . . . . . . . . . . . . . . . . . .189
Upgrade MAXPRO NVR Software . . . . . . . . . . . . . . . . . . . . . . 191
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Upgrade to MAXPRO NVR 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
MAXPRO NVR Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Introducing Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Installing Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Setting the MAXPRO Web Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Creating Self Signed Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Binding the generated certificate with https . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
MAXPRO NVR 5.0
Table of Contents
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Changing Default Port 443 for the MAXPRO Web Client and MAXPRO Mobile app . . . . . . . 216
Viewing the Certificate Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
MAXPRO NVR Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
MAXPRO NVR Mobile app Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Installing the MAXPRO NVR Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Typical Network Configuration and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Creating Users for the MAXPRO NVR Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Adding the MAXPRO NVR to the MAXPRO NVR Mobile app . . . . . . . . . . . . . . . . . . . . . . . . . 228
Adding Multiple NVR Recorders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Editing NVR Recorder Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Deleting the Saved NVR Recorders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Changing Default Port 443 for the MAXPRO Web Client and MAXPRO NVR Mobile app . . . 239
Securing MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Changing the Default Windows Administrator Account Created By NVR . . . . . . . . . . . . . . . . 239
Step 1: Create a new user account with administrator privileges . . . . . . . . . . . . . . . . . . 240
Step 2: Creating a user in NVR User’s tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Step 3: Create a new Service User and Deny log on . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Step 4: Update the NVR services with new Service user account Credentials . . . . . . . . 242
Step 5: Updating the Application pools in IIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Step 6: Disable the Administrator Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Step 7: Restart all the services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Step 8: Copy MAXPRO NVR Desktop Shortcuts from Administrator to NVRTestUser . . 245
Step 9: Update the user credentials of Task Schedules with new user account (For EX:
NVRTestUser) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Enabling Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
MAXPRO NVR 5.0
Table of Contents
Changing the default Windows Password for Windows Logon user on MAXPRO NVR . 252
Changing the Windows Password for NVRServiceUser on MAXPRO NVR . . . . . . . . . . . . . . 252
Setting Up Antivirus Software for MAXPRO NVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Auto-protection and Auto-updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
IMPORTANT! Do Not Schedule DATA Drive Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
IPsec Policies for Secured Video Data Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Unrestricted Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Blocked Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Secured Network.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Special Exception for IPSec policy (Local Machine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Password Complexity and Expiry Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Best Practices/Tips for Secure Connection and Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . 297
Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Customizing IP Address and Machine Name and Scheduling Metadata and Database Back-
up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Changing the Default IP address and Machine Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Scheduled Metadata and Database Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Scheduled Task for Backing up the Metadata and Database. . . . . . . . . . . . . . . . . . . . . . . . . 298
Meta Data Conversion Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
How to Enable Video on demand feature in MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Image Stream Combinations for Oncam Grandeye Cameras . . . . . . . . . . . . . . . . . . . . .311
For Oncam Grandeye Evolution Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Device Characteristics of Oncam Grandeye Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
VMD Settings and Motion-based Recording Configuration . . . . . . . . . . . . . . . . . . . . . . . 312
Overview of MAXPRO NVR Recording Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Configuring the Pre and Post Event Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
MAXPRO NVR 5.0
Table of Contents
Configuring Camera Settings for VMD-Based Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Server VMD (SMART VMD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Configuring Built-in VMD (Camera based VMD) on Honeywell IP Cameras. . . . . . . . . . . . . . 315
Event and Alarm Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Configuring Loitering & Intrusion Trace Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
MAXPRO®NVRs - AXIS Camera/Encoders Discovery and Configuration (using ONVIF) 325
Step 1: Enable ONVIF Web Service on AXIS Camera/Encoder . . . . . . . . . . . . . . . . . . . . . . . 325
Step 2: Discover and Configure the AXIS Camera/Encoder in MAXPRO® NVR . . . . . . . . . . 328
Appendix C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Patches Released on Top of NVR 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
AXIS Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Skylake Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
How to increase the Limit for Rendering Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
How to Disable the GPU Rendering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
MAXPRO NVR 5.0
Table of Contents
This page is intentionally left blank
MAXPRO NVR 5.0
List of Figures
List of Figures
Figure 1-1: MAXPRO NVR SE System Diagram ............................................................... 42
Figure 1-2: MAXPRO NVR HYBRID XE Standalone System Architecture ........................ 43
Figure 1-3: MAXPRO NVR Distributed System Architecture ............................................. 44
Figure 3-1: Typical MAXPRO NVR System Diagram ......................................................... 43
Figure 3-2: Typical MAXPRO NVR Hybrid System Diagram ............................................. 44
Figure 3-3: Network and Sharing Center .......................................................................... 46
Figure 3-4: LAN Properties ................................................................................................ 46
Figure 3-5: MAXPRO NVR Software Solution Standalone System ................................... 48
Figure 3-6: MAXPRO NVR Software Solution Distributed System .................................... 49
Figure 3-7: Hybrid XE Connections ................................................................................... 51
Figure 3-8: Hybrid SE Connections .................................................................................. 52
Figure 3-9: Hybrid PE Connections ................................................................................... 53
Figure 3-10: Input and Output Ports For MAXPRO NVR Hybrid PE ................................. 54
Figure 3-11: Connecting a Video Source .......................................................................... 54
Figure 3-12: Looping Output Termination ......................................................................... 55
Figure 3-13: Control Outputs ............................................................................................. 56
Figure 3-14: Connecting Sensors ..................................................................................... 56
Figure 3-15: 4-Pin Adapter ................................................................................................ 57
Figure 4-1: Automatic Windows Update Enabled Warning Message .............................. 60
Figure 4-2: Pending Reboot Error Message ..................................................................... 60
Figure 4-3: License Agreement ......................................................................................... 63
Figure 4-4: Customer Information and Destination Folder details .................................... 64
Figure 4-5: Validation of User Credentials ........................................................................ 64
Figure 4-6: Choose Installation Type ................................................................................ 65
Figure 4-7: Choose Installation Type ................................................................................ 66
Figure 4-8: Database Server Log on ................................................................................. 67
Figure 4-9: Choose location for MAXPRO NVR database and Metadata Path ................ 68
Figure 4-10: Choose Recording Drives ............................................................................. 69
Figure 4-11: Localization Support ..................................................................................... 69
Figure 4-12: Summary ....................................................................................................... 70
Figure 4-13: Reboot prompt .............................................................................................. 71
Figure 4-14: MAXPRO NVR 5.0 Client Configuration ........................................................ 73
Figure 4-15: Localization Support ..................................................................................... 73
Figure 4-16: Summary ....................................................................................................... 74
Figure 4-17: Reboot prompt .............................................................................................. 75
Figure 4-18: Retaining Trinity Database ............................................................................ 77
Figure 4-19: Installation Finish .......................................................................................... 78
Figure 5-1: MAXPRO NVR Log on dialog box ................................................................... 80
Figure 5-2: Server Settings dialog box .............................................................................. 83
Figure 5-3: Setting the Default Profile ............................................................................... 83
Figure 5-4: Editing the Ports .............................................................................................. 84
Figure 5-5: Port Forwarding Scenario 1 ............................................................................ 85
Figure 5-6: Port Forwarding scenario 2 ............................................................................ 86
Figure 5-7: Viewer tab ........................................................................................................ 88
Figure 5-8: Configurator tab .............................................................................................. 90
Figure 5-9: Search tab ....................................................................................................... 91
Figure 5-10: Report tab ..................................................................................................... 92
Figure 5-11: General Settings tab ..................................................................................... 93
Figure 5-12: Rendering Settings tab ................................................................................. 93
Figure 5-13: Rendering Settings tab ................................................................................. 94
MAXPRO NVR 5.0
List of Figures
Figure 5-14: Settings for pausing the Video Rendering .................................................... 95
Figure 5-15: Settings for the Alarm Preview Pane ............................................................. 96
Figure 5-16: Setting the Alarm Threshold .......................................................................... 97
Figure 5-17: Settings for SnapShot Clip Export ................................................................ 97
Figure 5-18: OSD Settings tab ........................................................................................... 98
Figure 5-19: Timeline Settings tab ..................................................................................... 98
Figure 5-20: Diagnostic Settings tab ................................................................................. 99
Figure 5-21: Advanced Settings Tab ............................................................................... 100
Figure 5-22: Advance Settings Tab Service Restart ........................................................ 100
Figure 5-23: About MAXPRO NVR ................................................................................... 102
Figure 5-24: License Management Console .................................................................... 103
Figure 6-1: CONFIGURATION page ................................................................................ 108
Figure 6-2: CAMERA DISCOVERY page ......................................................................... 109
Figure 6-3: Discovered Cameras ..................................................................................... 109
Figure 6-4: INSTALLATION page ..................................................................................... 110
Figure 6-5: MAXPRO NVR Wizard Task bar Settings ...................................................... 111
Figure 6-6: System page .................................................................................................. 113
Figure 6-7: Archive Progress ............................................................................................ 117
Figure 6-8: Disk Management page ................................................................................ 119
Figure 6-9: Graphical Illustration ...................................................................................... 121
Figure 6-10: Drive Type .................................................................................................... 122
Figure 6-11: Camera page ............................................................................................... 123
Figure 6-12: Camera Properties pane ............................................................................. 127
Figure 6-13: Auto Discovery Window .............................................................................. 132
Figure 6-14: Camera Properties Pane ............................................................................. 133
Figure 6-15: Adding Stream ............................................................................................. 134
Figure 6-16: Camera Type field displaying “ONVIF DEVICE” for a ONVIF camera ........ 136
Figure 6-17: Encoder discovery ....................................................................................... 137
Figure 6-18: Adding the Encoder ..................................................................................... 138
Figure 6-19: Adding FLIR Model Camera ........................................................................ 139
Figure 6-20: Saving FLIR Camera .................................................................................... 140
Figure 6-21: RTSP Settings .............................................................................................. 140
Figure 6-22: IO page ........................................................................................................ 142
Figure 6-23: Panomorph Settings .................................................................................... 144
Figure 6-24: Grandeye Dewarping Settings .................................................................... 146
Figure 6-25: Discovering AXIS 360 Camera .................................................................... 147
Figure 6-26: Adding Remaining Axis Channels ............................................................... 148
Figure 6-27: AXIS Channels ............................................................................................. 148
Figure 6-28: Adding Arecont 360 Model Camera ............................................................ 150
Figure 6-29: Adding Remaining Arecont channels .......................................................... 150
Figure 6-30: Arecont Channels ........................................................................................ 151
Figure 6-31: EquIP- Fisheye camera Settings ................................................................. 152
Figure 6-32: Dewarping Success Message ..................................................................... 153
Figure 6-33: Dewarped Views List ................................................................................... 154
Figure 6-34: Adding or Deleting Analog Camera ............................................................ 155
Figure 6-35: Camera page ............................................................................................... 156
Figure 6-36: Camera properties pane .............................................................................. 157
Figure 6-37: Color Correction dialog box ........................................................................ 159
Figure 6-38: Camera properties pane .............................................................................. 161
Figure 6-39: Input and Output Ports For MAXPRO NVR Hybrid XE ................................ 163
Figure 6-40: Input and Output Ports For MAXPRO NVR Hybrid SE ................................ 164
MAXPRO NVR 5.0
List of Figures
Figure 6-41: MAXPRO NVR Hybrid PE Rear View .......................................................... 165
Figure 6-42: Input and Output Ports For MAXPRO NVR Hybrid PE ............................... 166
Figure 6-43: Detection of relevant motion ....................................................................... 168
Figure 6-44: SMART VMD Configuration ......................................................................... 169
Figure 6-45: Schedule page ............................................................................................ 171
Figure 6-46: Sequence page ........................................................................................... 172
Figure 6-47: User page .................................................................................................... 176
Figure 6-48: Enable On Demand .................................................................................... 182
Figure 6-49: License Privacy protection Settings ........................................................... 185
Figure 6-50: Privacy protection Settings ......................................................................... 186
Figure 6-51: Anonymization Camera Level ..................................................................... 186
Figure 6-52: Anonymization at USer level ....................................................................... 187
Figure 6-53: Blur View ..................................................................................................... 187
Figure 6-54: Pixelize Views .............................................................................................. 188
Figure 6-55: Enable Four Eye .......................................................................................... 188
Figure 6-56: Four Eye Authentication .............................................................................. 189
Figure 6-57: Four Eye Authentication Success ............................................................... 190
Figure 6-58: Authenticating User ..................................................................................... 190
Figure 8-1: Welcome Wizard ........................................................................................... 192
Figure 8-2: Validation of User Credentials ...................................................................... 192
Figure 8-3: Localization Support ..................................................................................... 193
Figure 8-4: Summary ....................................................................................................... 194
Figure 8-5: Upgrade Finish .............................................................................................. 194
Figure 8-6: Welcome Wizard ........................................................................................... 196
Figure 8-7: Installation Complete .................................................................................... 196
Figure 8-8: Welcome Wizard ........................................................................................... 197
Figure 8-9: Installation Complete .................................................................................... 198
Figure 8-10: Welcome Wizard ......................................................................................... 199
Figure 8-11: Installation Complete .................................................................................. 199
Figure 8-12: Welcome Wizard ......................................................................................... 201
Figure 8-13: Installation Complete .................................................................................. 201
Figure 8-14: Taking Database backup using the MAXPRO NVR Agent ......................... 202
Figure 8-15: Validation of User Credentials .................................................................... 203
Figure 8-16: Choose Metadata Path ............................................................................... 204
Figure 8-17: Summary ..................................................................................................... 204
Figure 8-18: Reboot prompt ............................................................................................ 205
Figure 9-1: MAXPRO WebConfigurator ........................................................................... 205
Figure 9-2: MAXPROWebConfigurator-Server Configuration ......................................... 208
Figure 9-3: MAXPROWebConfigurator-Security Configuration ...................................... 209
Figure 9-4: Home ............................................................................................................. 211
Figure 9-5: Server Certificate ........................................................................................... 211
Figure 9-6: Specify Friendly Name .................................................................................. 212
Figure 9-7: Generated Certificate .................................................................................... 212
Figure 9-8: Site Bindings Dialog ...................................................................................... 213
Figure 9-9: Edit Site Bindings .......................................................................................... 213
Figure 9-10: Certificate Error ........................................................................................... 214
Figure 9-11: Untrusted Certificate ................................................................................... 214
Figure 9-12: Certificate .................................................................................................... 215
Figure 9-13: Certificate Import Wizard ............................................................................ 215
Figure 9-14: Server Configuration ................................................................................... 216
Figure 9-15: Program Maintenance ................................................................................. 218
MAXPRO NVR 5.0
List of Figures
Figure 9-16: Certificate dialog .......................................................................................... 219
Figure 10-1: System Diagram .......................................................................................... 225
Figure 11-1: Properties Dialog ......................................................................................... 250
Figure 11-2: System Properties ....................................................................................... 251
Figure 11-3: Application Tools ......................................................................................... 253
Figure 11-4: Services ....................................................................................................... 254
Figure 11-5: NEOStorage Engine Properties .................................................................. 254
Figure 11-6: MAXPRO Web Home page ......................................................................... 255
Figure 11-7: Edit Application Dialog ................................................................................ 255
Figure 11-8: Connect As Dialog ....................................................................................... 256
Figure 11-9: Set Credentials Dialog ................................................................................. 256
Figure 11-10: Application pools screen ........................................................................... 257
Figure 11-11: Advanced Settings Dialog ......................................................................... 257
Figure 11-12: Advanced Settings - Application Pool Identity Dialog .............................. 258
Figure 11-13: Set Credentials box ................................................................................... 258
Figure A-1: Computer Management ................................................................................ 298
Figure A-2: Task Scheduler .............................................................................................. 299
Figure A-3: Create Basic Task ......................................................................................... 299
Figure A-4: Task Trigger .................................................................................................. 300
Figure A-5: Daily Dialog ................................................................................................... 300
Figure A-6: Action dialog .................................................................................................. 301
Figure A-7: Start a Program ............................................................................................. 301
Figure A-8: Meta Data Conversion Utility Login ............................................................... 303
Figure A-9: Meta Data Conversion Utility ......................................................................... 304
Figure A-10: Define Unique ID screen ............................................................................. 305
Figure A-11: Updating Unique ID ..................................................................................... 306
Figure A-12: Offline Mode ................................................................................................ 307
Figure A-13: Offline Updating Unique ID ......................................................................... 307
Figure B-1: I-frame Example ............................................................................................ 313
Figure B-2: Camera configuration page .......................................................................... 314
Figure B-3: Sensitivity Level Comparison: Normal Field of View .................................... 317
Figure B-4: Sensitivity Level Comparison: Wide Field of View ........................................ 317
Figure B-5: Combination Field of View Example ............................................................. 318
Figure B-6: Upgrade Firmware - Setup Page .................................................................. 320
Figure B-7: Smart Plan Setup Page ................................................................................. 321
Figure B-8: Extensional smart function page .................................................................. 321
Figure B-9: Xtralis Login ................................................................................................... 322
Figure B-10: Loiter Trace Page ........................................................................................ 322
Figure B-11: Loiter Trace Configuration .......................................................................... 323
Figure B-12: Loiter Trace - Calibrate ................................................................................ 323
Figure B-13: Loiter Trace - Zones .................................................................................... 324
Figure B-14: Loiter Trace - Parameters ............................................................................ 324
Figure B-15: Loiter Trace - Live View Logs ...................................................................... 325
Figure B-16: User List ....................................................................................................... 326
Figure B-17: ONVIF User Setup ....................................................................................... 326
Figure B-18: Server Maintenance .................................................................................... 327
Figure B-19: Axis Credentials ........................................................................................... 329
Precautions
Cautions and Warnings
Installation and servicing should be performed only by qualified and experienced technicians
to conform to all local codes and to maintain your warranty.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class A digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to
provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
MAXPRO NVR 5.0 Installation and Configuration Guide 19
PRECAUTIONS
Important Safeguards
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the appliance is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not use liquid aerosol
cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval of the manufacturer
as such additions may result in the risk of fire, electric shock, or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. Ensure product ventilation openings are
not obstructed.
7. Accessories
Do not place this equipment on an unstable cart, stand, or table. The
equipment may fall, causing serious injury to a child or adult, and
serious damage to the equipment. Wall or shelf mounting should
follow the manufacturer's instructions, and should use a mounting
kit approved by the manufacturer.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power, please consult your equipment
dealer or local power company.
9. Power Cords
Operator or installer must remove power, BNC, alarm, and other connections before
moving the equipment.
10. Lightning
For added protection for this equipment during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the equipment due
to lightning and power-line surges.
11. Overloading
Do not overload wall outlets and extension cords to avoid the risk of fire or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment as they may touch
dangerous voltage points or short out parts that could result in a fire or electric shock.
Never spill liquid of any kind on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing to qualified service
personnel.
20 MAXPRO NVR 5.0 Installation and Configuration Guide
PRECAUTIONS
Important Safeguards
14. Damage Requiring Service
Unplug this equipment from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power-supply cord or the plug has been damaged
• If liquid is spilled or objects have fallen into the equipment
• If the equipment has been exposed to rain or water
• If the equipment does not operate normally by following the operating instructions,
adjust only those controls that are covered by the operating instructions as an
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the equipment to its normal
operation.
• If the equipment has been dropped or the cabinet damaged
• When the equipment exhibits a distinct change in performance-this indicates a need
for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician has used
replacement parts specified by the manufacturer or that have the same characteristics as
the original part. Unauthorized substitutions may result in fire, electric shock, or other
hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the service technician to
perform safety checks to determine that the equipment is in proper operating condition.
17. Field Installation
This installation should be made by a qualified service person and should conform to all
local codes.
18. Correct Batteries
. . . . .
WARNING! Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
19. Operating Temperature
An operating temperature range is specified so that the customer and installer may
determine a suitable operating environment for the equipment.
20. Elevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating ambient temperature of
the rack environment may be greater than room ambient. Therefore, consideration
should be given to installing the equipment in an environment compatible with the
specified operating temperature range.
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous condition is not
caused by uneven mechanical loading.
MAXPRO NVR 5.0 Installation and Configuration Guide 21
PRECAUTIONS
Warranty and Service
23. Circuit Overloading
Consideration should be given to connection of the equipment to supply circuit and the
effect that overloading of circuits might have on over-current protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when
addressing this concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Technical Support at
1-800-323-4576 (North America only) for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.
List of Symbols
The following is a list of symbols that might appear on the NVR.
Symbol Explanation
The WEEE symbol.
This symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling. By separating this product
from other household-type waste, the volume of waste sent to
incinerators or landfills will be reduced, and thus natural resources will be conserved.
The UL compliance logo.
This logo indicates that the product has been tested and is listed by the Underwriters Laboratories.
The FCC compliance logo.
This logo indicates that the product conforms to Federal Communication’s Commission compliance standards.
22 MAXPRO NVR 5.0 Installation and Configuration Guide
Symbol Explanation
The direct current symbol.
This symbol indicates that the power input/output for the product is direct current.
The alternating current symbol.
This symbol indicates that the power input/output for the product is alternating current.
The LDPE symbol.
This symbol indicates that this product is made of Low-Density Polyethylene (LDPE).
The Direct Current symbol.
This symbol indicates that the product operates from a 12 V
direct current.
PRECAUTIONS
List of Symbols
. . . . .
The Lead-free symbol.
This symbol indicates that the product does not contain lead
(Pb).
The CCC compliance logo.
This logo indicates that the product conforms with the China
Compulsory Certification guidelines.
The Environment Friendly Use-period symbol.
This symbol indicates the length of time that this electronic
product can used without harming the environment.
The RCM Compliance symbol.
This symbol indicates that the product conforms with the Australian RCM guidelines.
The TUV Lab symbol.
This symbol indicates that the product has been safety tested
by the TUV Lab.
MAXPRO NVR 5.0 Installation and Configuration Guide 23
PRECAUTIONS
List of Symbols
Symbol Explanation
The Direct Current symbol.
This Direct Current symbol indicates that the product operates
direct current.
This symbol indicates that the product is to be used indoors.
The CE Compliance logo.
This logo indicates that the product conforms to the relevant
guidelines/standards for the European Union harmonization
legislation.
The Protective Earth symbol.
This symbol indicates that the marked terminal is intended for
connection to the protective earth/grounding conductor.
This symbol is used to direct attention to important information.
This symbol warns that the corresponding action could result
in an electric shock.
This symbol indicates On/Standby functionality of the corresponding control/button/switch.
24 MAXPRO NVR 5.0 Installation and Configuration Guide
About This Guide
Overview
This guide describes the procedures and guidelines for installing, configuring and using the
MAXPRO
®
NVR system.
Intended Audience
This document is intended for field and commissioning engineers.
Scope
This guide describes the installation and configuration procedures for both the MAXPRO NVR
turnkey boxed solutions (MAXPRO NVR XE, SE, PE and MAXPRO NVR Hybrid XE, SE, PE
models) and MAXPRO NVR software-only solution. This guide covers the following four major
sections:
• Installing MAXPRO NVR
• Configuring MAXPRO NVR
• Configuring Web Client
• Installing and Configuring MAXPRO NVR Mobile App
• Upgrading MAXPRO NVR
•Securing MAXPRO NVR
Overview Of Contents
The following table describes the detailed structure and the contents of each chapter in this
guide.
No Chapter Description
1 Introduction to MAXPRO NVR Introduces the MAXPRO NVR system and
types of Video surveillance solutions.
2 Commissioning MAXPRO NVR Describes the commissioning procedures
for the MAXPRO NVR system.
3 Setting up the MAXPRO NVR Describes the tasks to set up the:
• MAXPRO NVR Single Box solutions.
• MAXPRO NVR Software-Only solution.
4 Installing the NVR Software Describes the procedures to install the
MAXPRO NVR software.
5 Logging on and Getting
Started
MAXPRO NVR 5.0 Installation and Configuration Guide 25
Describes how to log on and gives an
overview of the MAXPRO NVR.
ABOUT THIS GUIDE
Related Documents
No Chapter Description
6 Configuring MAXPRO NVR Describes the tasks for configuring the
MAXPRO NVR.
7 Verifying the Configuration Describes the tasks to verify the MAXPRO
NVR configuration.
8 Upgrade MAXPRO NVR
Software
9 MAXPRO NVR Web Client Describes the procedures to install and
10 MAXPRO NVR Mobile App Describes the procedures to install and
11 Securing MAXPRO NVR Describes the mandatory security settings
12 Appendix A Describes the procedures to customize
13 Appendix B Describes the Image Stream Combinations
14 Appendix C Lists the various patches that are released
Describes how to upgrade MAXPRO NVR
configure the MAXPRO NVR Web Client.
configure the MAXPRO NVR Mobile App.
that needs to be performed on MAXPRO
NVR.
MAXPRO NVR Single-box Turnkey solutions
and setting up the Antivirus software on
MAXPRO NVRs.
and Device Characteristics of Oncam
Grandeye Cameras, Configuring VMD
Settings and Motion-based Recording,
Event and Alarm Types and
MAXPRO®NVRs - AXIS Camera/Encoders
Discovery and Configuration (using ONVIF).
on top of MAXPRO NVR 4.0. It also explains
the enhancements that you can experience
after installing the specific patch.
Related Documents
This document listed in the table serves as a necessary prerequisite for understanding
MAXPRO NVR.
Document title Part number Description
MAXPRO NVR Operator’s
Guide
26 MAXPRO NVR 5.0 Installation and Configuration Guide
800-16422V5-D This document is written for everyday MAXPRO NVR users who
perform the basic video surveillance operations.
Typographical Conventions
This guide uses the following typographical conventions.
Font What it represents Example
ABOUT THIS GUIDE
Typographical Conventions
. . . . .
Swiss721 BT Words or characters that you must type. The word
“enter” is used if you must type text and then press
the Enter or Return key.
Menu titles and other items you select Double-click Open from the File menu.
Buttons you click to perform actions Click Exit to close the program.
Heading
Italic Cross-reference to external source Refer to the System Administrator
Cross-reference within document See Installation.
Enter the password.
Installation
Guide.
MAXPRO NVR 5.0 Installation and Configuration Guide 27
ABOUT THIS GUIDE
Typographical Conventions
This page is intentionally left blank
28 MAXPRO NVR 5.0 Installation and Configuration Guide
Introduction to MAXPRO NVR
Overview
Honeywell’s MAXPRO NVR line includes turnkey solutions—NVR (XE, SE, PE) with 8 to 64
channels and NVR Hybrid (XE, SE, PE) with 16 to 64 channels—and software solutions that
range from 4 to 64 channels. It supports ONVIF Profile S and PSIA interoperability standards,
RTSP, native integration for third-party cameras—including 360° camera support—and
encoders from Honeywell, Axis and other manufacturers, making it a truly open system.
MAXPRO NVR provides easy to use desktop clients, web clients and mobile apps. The
advanced IP video capabilities make MAXPRO NVRs easy-to-install with 3-clicks* to live video
and easy-to-use with features such as Video Surround, Calendar Search, SMART Motion
Search and SMART VMD for every day security users as well as advanced video surveillance
users.
* - With default settings and in a local area network for specific models.
MAXPRO NVR Turnkey Boxed Solutions
Honeywell’s MAXPRO NVRs offer ideal solutions from entry to enterprise IP video surveillance
systems. Supporting Honeywell's high definition (HD) cameras and broad integration with
third-party IP cameras and encoders. The MAXPRO family of NVRs is a powerful HD IP
recording and security monitoring system for a variety of applications. MAXPRO NVR comes
pre-installed with the required software and pre-licensed with the required channels
depending on the MAXPRO NVR model you purchase.
1
MAXPRO NVR Software Only Solution
Honeywell’s MAXPRO NVR Software is a flexible, scalable and open IP video surveillance
system. Supporting Honeywell's high definition (HD) cameras and broad integration with third
party IP cameras and encoders, the MAXPRO NVR family is a powerful, high definition IP
recording and security monitoring system for a variety of applications. MAXPRO NVR Software
solution ensures flexibility for end-user IT departments when the choosing NVR hardware to
deploy and end users will find it as easy as a simple DVR to configure and operate.
MAXPRO NVR Software is an open platform that supports broad third party device
integrations with support for PSIA and ONVIF Profile S standards, real time streaming protocol
(RTSP) standard and native device integrations. MAXPRO NVR provides easy-to-use desktop,
web clients and mobile apps. MAXPRO NVR Software comes with all required software
applications and a license for 4, 8, 16, 32, 64 or 128 channels while allowing for up to 128
cameras as your system grows. Minimum hardware specifications for different levels of
recording and monitoring performance are provided for IT departments to choose the
appropriate hardware platform for their system. This, along with quick and easy
commissioning wizards for discovery and system configuration, makes installing HD IP
systems quick and efficient without requiring any IP expertise. Simple and logical
configuration pages make setup a breeze even for the novice installer. The following table
describes the software solutions available.
MAXPRO NVR Family
The following table describes the various MAXPRO NVR Hybrid and MAXPRO NVR offerings
that are available.
MAXPRO NVR 5.0 Installation and Configuration Guide 29
INTRODUCTION TO MAXPRO NVR
1
Overview
MAXPRO NVR Hybrid
XE (Xpress Edition)
MAXPRO NVR Hybrid
SE (Standard Edition)
MAXPRO NVR Hybrid
PE (Professional
MAXPRO NVR XE
(Xpress Edition)
MAXPRO NVR SE
(Standard Edition)
MAXPRO NVR PE
(Professional Edition)
Edition)
Description
Simple, affordable
NVR Hybrid
Channels 16 Analog or 16 IP
Flexible, scalable
NVR Hybrid
16 Analog and 48 IP
or only 64 IP
Enterprise class NVR
Hybrid
16 Analog and 48 IP
or only 64 IP
Simple, affordable
NVR
Flexible, scalable
NVR
Enterprise class NVR
8 or 16 Up to 64 Up to 64
Maximum
Frame Rate
at 4CIF/VGA
IP
480 fps (16 ch IP) 1920 fps (64 ch IP) 1920 fps (64 ch IP) 480 fps 1920 fps 1920 fps
at 720p IP 480 fps (16 ch IP) 1920 fps (64 ch IP) 1920 fps (64 ch IP) 480 fps 1920 fps 1920 fps
at 1080p IP
(4 Mbps
480 fps (16 ch IP) 1280 fps (64 ch IP) 1920 fps (64 ch IP) 480 fps 1280 fps 1920 fps
bitrate)
at CIF or
4CIF/D1
Analog
Storage
480 fps CIF or 120
fps 4CIF/D1 (16 ch
Analog)
1 - 16 TB, internal
fixed
480 fps CIF or 120
fps 4CIF/D1 (16 ch
Analog)
1 - 24 TB removable
bays
480 fps CIF or 120
fps 4CIF/D1 (16 ch
Analog)
Up to 68 TB RAID
5/6, removable bays
1 - 12 TB
internal fixed
1 - 48 TB, removable
bays
Up to 68TB RAID
5/6, removable bays
MAXPRO NVR
Software
Flexible, software
only NVR
4, 8, 16, 32, 64 or
128
Server hardware
dependent-Minimum
hardware specs
recommended for
various fps
Server hardware
dependent
Form Factor Desktop Workstation/Server Server Desktop Workstation/Server Server
30
MAXPRO NVR 5.0 Installation and Configuration Guide
Server hardware
dependent
Loading...