Honeywell MasterLink User Manual

MasterLink Software Application User's Guide

Version 3.0 | July 2020

Patch Release to Support MIWI350 R110.1

Honeywell Process Solutions | Mercury Instruments

1280 Kemper Meadow Drive,

Cincinnati, OH 45240

855 251-7065 – United States & Canada | 302 669-4253 – Outside the United States

MI-TAC-Support@Honeywell.com | www.honeywellprocess.com

Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or non-disclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Honeywell Process Solutions.

For technical assistance, email at MI-TAC-Support@Honeywell.com.

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<![endif]>CONTENTS

1 About MasterLink		1
1.1	Features	1
1.2	Security Considerations	2
1.1	Supported Device Functionality	3
1.2	Supported File formats and extensions	5

2 Installation		7
2.1	Before you install	7
2.2	Interoperability with SuiteSQL	8
2.3	Silent Installation	8
2.4	MasterLink Client Installation with SQL Server	9
	2.4.1 InstallingMasterLink with remote SQL Server	15
2.5	Installing MasterLink with SQLite	20
2.6	Upgrading MasterLink with SQLite/ SQL Server	26
2.7	Post Installation Steps	27

3 MasterLink User Interface		29
3.1	Getting Started	29
	3.1.1 User Creation andActivation Process	29
	3.1.1.1 Site Administrator Creation	29
	3.1.1.2 CreatingUsers	30
	3.1.1.3 User Registration	30
	3.1.1.4 Forgot Password	32
3.2	Sites	33
	3.2.1 AddSite	34
	3.2.2 Connectingto a Site	37
	3.2.3 Direct Connect	39
3.3 Dashboard		40
	3.3.1 User Interface	43
	3.3.2 Instrument Data	47
	3.3.3 Alarms	48
	3.3.4 Configuration Check	50
	3.3.5 Time Sync	52
	3.3.6 Firmware Update	53
	3.3.7 Data Transfer	55
	3.3.8 Instrument or Modem Power	57
	3.3.9 Update User Account	61
	3.3.10 Change Password	62
3.4 View and Edit		63
	3.4.1 Configure by Group	63
	3.4.2 Configure by Item	66
	3.4.3 SendItem File	69
	3.4.4 LoggingConfiguration	71
	3.4.5 Manage User Table	74
	3.4.6 Manage Shortlist	76
	3.4.7 Manage AGA-8	77
3.5	Calibrate	78
	3.5.1 Pressure Calibration P1	78
	3.5.2 Pressure Calibration P2	86
	3.5.3 Pressure Calibration P3	86
	3.5.4 Temperature Calibration	88

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	3.5.5 Calibration Parameter	94
3.6	Read Data	95
	3.6.1 Item File	96
	3.6.2 Audit Trail	100
	3.6.2.1 Audit TrailGraphs	105
	Line Graphs	107
	Circular Graphs	110
	3.6.3 Alarm Logs	113
	3.6.4 Event Logs	116
	3.6.5 DiagnosticLogs	119
	3.6.6 Cellular Logs	121
	3.6.7 Shortlist	123
	3.6.8 Activity Log	125
	3.6.9 Item Reference CSVExport	127
3.7	Live Data	128
3.8	Administer	134
	3.8.1 Activity Log - Purge	134
	3.8.2 Export Instrument Data	137
	3.8.3 Import Instrument Data	141
	3.8.4 Item Template Configuration	146
	3.8.5 Clear Logs	149
3.9	Settings	150
	3.9.1 Communications Setup	150
	3.9.2 Time-SyncProperties	153
	3.9.3 Auto DownloadSettings	154
	3.9.4 Device Properties	155
3.10 Security and User Management		156
	3.10.1 User Configuration	157
	3.10.1.1 Passkey Generation	159
	3.10.2 User Roles	161
4 Updates and Upgrades		163
4.1	EC 350/ ERX 350 Firmware Update	163
4.2	CloudLink Modem Firmware Update	164
4.3	Upload CloudLink Modem Certificates	165
4.4	Legacy Devices Firmware Upgrades	167
5 Glossary		169
5.1	Troubleshooting scenarios	171

1 About MasterLink

MasterLink application provides a single software package to configure, calibrate and access data from gas volume correctors. The software’s intuitive dashboard enables users to quickly determine the overall health status of instruments. Employing standardized terminology, it is now an easy task to configure and calibrate instruments, import data, and generate reports and graphs, thereby eliminating time-consuming manual effort.

This software employs a dashboard based design philosophy enabling users to get a one-shot status of connected devices. A gas industry first, the software can connect to the device using a choice of short-range wireless communication protocols. The dashboard displays information about alarms, battery voltage, audit trail, configuration integrity, firmware status, time sync and live data. This helps the user understand the current condition of the connected device from a holistic point of view.

MasterLink software addresses the increasing adoption of mobile devices for functions like checking the health of field devices, downloading reports, instrument calibration and other activities once performed exclusively on a laptop. It offers versatile wireless connectivity and is compatible with the latest versions of both iOS and Android operating systems.

1.1 Features

MasterLink allows users to:

Define dashboard data (auto) download settings

Secure critical site data

Enable SSL encrypted communication with site Over the Air (OTA)

View / Edit item parameters of a connected device

Provides a wizard based calibration approach

Generate reports such as:

Item report - Item Report by Group, Site Report and Calibration Report

Audit Trail report (Plot graph over Audit Trail data)

Alarm Log report

Event Log report

Diagnostic Log report

Cellular Log report

Short List report

Activity Log report

Item Reference CSV Export

Capture live data and plot graphs

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1 About MasterLink

Perform Database Administrative tasks such as

Activity Log Purge

Import/Export site or instrument data

Item Template Configuration

Clear Logs

Configure settings

Communication Setup

Time Sync Properties

Auto Download Settings for Dashboard

Device Properties

Email Options

Perform role based user administration for MasterLink

Administer access privileges for device level functions by sending user table

Perform offline log-in configuration and send to instrument when connected

Perform instrument and modem firmware updates

1.2 Security Considerations

It is recommended to use the CloudLink modem in integrated mode with EC 350 for better security during pairing

For data protection, it is recommended to provide full privileges to the ProgramData\Honeywell\MasterLink folder only to appropriate MasterLink users

It is recommended to keep the PC used for MasterLink updated with the security patches released by the respective platforms

It is also recommended to enable SSL for secure communication with MasterLink.

Its highly recommended to Install latest operating system security patches on the machine where ML is installed.

Do not share MLK file with any unintended user

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1.1 Supported Device Functionality

1.2 Supported File formats and extensions

Note: While upgrading R500 to R510, the file format extensions of CloudLink Modem and EC 350 + CloudLink Integrated device are to be changed as

below.

2 Installation

This chapter describes the installation of MasterLink software.

2.1 Before you install

Here are the recommended system specifications:

Database Server Configuration

Note: If you are using a database instance on your network, you need to have domain user permission.

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2 Installation

Client Configuration

Mobile Recommendations

2.2 Interoperability with SuiteSQL

MasterLink application can coexist with Suite SQL.

New MasterLink can be used with either SQL database Server or SQLite database.

If a single data source is preferred with an existing MasterLink SQL installation, please choose SQL Server as a database option during installation.

2.3 Silent Installation

TO INSTALL SQL LITE IN SILENT MODE:

Command to Install the exe

Msiexec /i “<Path to MasterLink515.1exe>” /S /v”/qn DBTYPE=2 INSTALLDIR= <Path to Install>”

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2 Installation

Note:

INSTALLDIR is an optional argument, if it is not passed, by default it will get installed to “C:\Program Files(x86) \Honeywell\MasterLink”

There is no space between /v and “

/S is case sensitive and it must be upper case.

DBTYPE is passed as empty, then SQLite DB will be installed

Example:

“C:\E569427___tanmay\RMG (\ML\build\MasterLinkR515.1.exe” /S /v”/qn DBTYPE=2 INSTALLDIR- R=\”C:\Program Files(x86)\Honeywell\MasterLink\””

Path to Masterlink.exe - C:\E569427___tanmay\RMG (\ML\build\MasterLinkR515.1.exe

Path to Install - \”C:\Program Files(x86)\Honeywell\MasterLink\””

TO INSTALL SQL DB SERVER IN SILENT MODE:

Command to Install the exe

Msiexec /i “<Path to MasterLink515.1exe>” /S /v”/qn DBTYPE=1 INSTALLDIR= <Path to Install> IS_DATABASESERVER=< Database Server that you are installing > DATABASEDIR= <Place to Install the Database>”

Note:

INSTALLDIR is an optional argument, if it is not passed, by default it will get installed to “C:\Program Files(x86) \Honeywell\MasterLink”

There is no space between /v and “

/S is case sensitive and it must be upper case.

DBTYPE is passed as empty, then SQLite DB will be installed. So DBTYPE=1 is mandatory

IS_DATABASESERVER= Database Server that you are installing to

DATABASEDIR = C:\Programdata\Honeywell\MasterLink\SQL (default value)

Example:

“C:\E569427___tanmay\RMG (\ML\build\MasterLinkR515.1.exe” /S /v”/qn DBTYPE=1 INSTALLDIR= \”C:\Program Files(x86)\Honeywell\MasterLink\” IS_DATABASESERVER- R=IE1FLT5614GH2 DATABASEDIR=\”C:\ProgramData\Honeywell \MasterLink\SQL\\””

Path to Masterlink.exe - C:\E569427___tanmay\RMG (\ML\build\MasterLinkR515.1.exe

Path to Install - \”C:\Program Files(x86)\Honeywell\MasterLink\”

Database Server that you are installing - IE1FLT5614GH2

Place to install the Database - \”C:\ProgramData\Honeywell \MasterLink\SQL\\””

2.4 MasterLink Client Installation with SQL Server

Prerequisites:

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2 Installation

If you are using SQL Server, then a SQL Server instance must be installed before installing MasterLink.

Administrative Privileges are required to install the application.

Ensure Masterlink.exe and Redist folder should be in the same path to avoid any errors on crystal report.

To Install MasterLink Installation with SQL Server:

1. Launch the installer. The MasterLink - InstallShield Wizard appears. Click Next.

2. The License Agreement page appears. Click I accept... and then click Next.

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2Installation

3.The Database Selection page appears. By default, SQL DB Server is selected.

If you choose to continue with a SQL DB Server for installation, then you will see the following page (as shown in step 4), where you need to select the database server instance.

Click Next to continue.

4. The Database Server page appears. Click Next.

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2 Installation

5.The Database Folder page appears. Browse and select the folder where you need to install MasterLink and database files.

Click Next.

6.The Destination folder page appears, displaying information about the default destination folder.

Click Next.

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2Installation

7.The Ready to install the Program page appears. Click Install to continue.

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2 Installation

8. Finally, click Finish to complete.

Note: Select the check box to view the Installer log.

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2 Installation

2.4.1 Installing MasterLink with remote SQL Server

Prerequisites:

If you are using SQL Server, then a SQL Server instance must be installed before installing MasterLink.

Administrative Privileges are required to install the application.

Ensure Masterlink.exe and Redist folder should be in the same path to avoid any errors on crystal report.

To Install MasterLink with remote SQL Server

1.Right-click Setup file and then click Run as administrator. The MasterLink - InstallShield Wizard appears. Click Next.

2.The License Agreement page appears.

Click I accept the terms in the license agreement and then click Next.

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2 Installation

3. The Database Selection page appears.

By default, SQL DB Server is selected. If you choose to continue with a SQL DB Server for installation, then you will see the following page (as shown in step 4), where you need to select the database server instance. Click Next.

4. The Database Server page appears.

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2 Installation

You can browse and select a database on your network. Click OK.

Click Next after selecting the required database.

Note: If you are using a database instance on your network, you need to have domain user permission.

5.The Database Folder page appears. Click on Change and enter the path on the remote machine where user intends to create the Database files. The path selected on remote machine should not exist on the machine where the installer is running.

Click Next.

Note: The path selected on remote machine should exist on remote machine.

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2Installation

6.The Destination folder page appears, displaying information about the default destination folder. The path selected on remote machine should not exist on current machine where installer is running.

Click Next.

7. The Ready to install the Program page appears. Click Install to continue.

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2 Installation

8. Click Finish to complete.

Note: Select the check box to view the Installer log.

2.5 Installing MasterLink with SQLite

Prerequisites:

Administrative Privileges are required to install the application.

Ensure Masterlink.exe and Redist folder should be in the same path to avoid any errors on crystal report.

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2Installation

1.Right-click Setup file and then click Run as administrator. Allow the program to make changes to your computer by clicking Yes.

2. Click 'Install' to allow the Crystal Reports installation on your machine.

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2 Installation

3. For smooth installation, click 'Yes' to allow the changes to be effective immediately.

4.The MasterLink - InstallShield Wizard appears. Click Next.

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2Installation

5.The License Agreement page appears.

Click I accept the terms in the license agreement and then click Next.

6.The Database Selection page appears. By default, SQL DB Server is selected. User is required to select SQLite DB.

Click Next.

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2 Installation

7.The Destination folder page appears, displaying information about the default destination folder.

Click Next.

8. The Ready to install the Program page appears. Click Install to continue.

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2 Installation

9. Click Finish to complete.

Note: Select the check box to view the Installer log.

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2 Installation

2.6 Upgrading MasterLink with SQLite/ SQL Server

1. Right-click Setup file and then click Run as administrator. Allow the wizard to perform an upgrade to your computer by clicking Yes.

2. The MasterLink - InstallShield Wizard appears. Click Next.

View the download process in the progress bar.

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2Installation

3.Click Finish to complete.

Note: Select the check box to view the Installer log.

2.7Post Installation Steps

1.To log on to MasterLink application, users need access to C:\ProgramData\Honeywell\Masterlink. By default, all users under Users group has the required privileges.

If a user falls under any other user group, then administrator should give “Full Control” privileges on folder “C:\ProgramData\Honeywell\Masterlink” for that particular user group.

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