Honeywell LCP300-L, LCP300-LC User Reference Manual

Gateway

Lyric

User

Reference Guide

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Ref: LCP300-L/LCP300-LC

800-21670 10/16 Rev A

Your Honeywell security system is designed for use with devices manufactured or approved by Honeywell for use with your security system. Your Honeywell security system is not designed for use with any device that may be attached to your security system's control or other communicating bus if Honeywell has not approved such device for use with your security system. Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Honeywell limited warranty. When you purchase devices that have been manufactured or approved by Honeywell, you acquire the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your Honeywell security system.

Lyric™

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Lyric™Lyric™

Your system supports advanced features designed to keep it functioning optimally. These capabilities include: the ability to interact with Honeywell and your dealer’s network for the setup and programming of its features, support for remote software updates and the ability (when enabled by your monitoring dealer) to enhance your security by preventing an unauthorized takeover of the system by another monitoring company. In the event that your dealer has enabled the feature to prevent an unauthorized takeover and you wish to authorize a new company to take over your system, you may request that Honeywell remotely disable this feature. Honeywell will require documentation that you have attempted to contact your existing security dealer and that they have failed to respond, or failed to agree to your request.

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TABLE OF CONTENTS

OVERVIEW ............................................................................................................................................................................................. 5

About This Guide ....................................................................................................................................................................................................... 5

Basic System Functions .......................................................................................................................................................................................... 6

Security Features ....................................................................................................................................................................................................... 8

False Alarm Prevention ........................................................................................................................................................................................... 9

GETTING STARTED ............................................................................................................................................................................ 11

Operating your system using the Gateway Touchpad ............................................................................................................................ 12

System Status Shield .............................................................................................................................................................................................. 12

System Sounds ......................................................................................................................................................................................................... 13

Arming Options and LEDs ................................................................................................................................................................................... 13

Emergency Options ................................................................................................................................................................................................ 13

System Alert .............................................................................................................................................................................................................. 13

Navigating with the MyHome Gateway

Home Menu ................................................................................................................................................................................................................ 14

The Tools Menu ........................................................................................................................................................................................................ 15

SECURITY .............................................................................................................................................................................................. 16

Arming the System ................................................................................................................................................................................................. 16

Disarming the System ............................................................................................................................................................................................ 19

Bypassing Protection Zones ............................................................................................................................................................................... 19

Entry and Exit Delays ............................................................................................................................................................................................ 20

Emergency Alarms .................................................................................................................................................................................................. 21

Chimes/Voice Annunciations ............................................................................................................................................................................ 22

Audio Alarm Verification (Two-Way Voice) ............................................................................................................................................... 23

AUTOMATION: Z-WAVE AND OTHER DEVICES ................................................................................................................ 25

Working with Z-Wave Devices ......................................................................................................................................................................... 25

Adding Z-Wave Devices (Include) .................................................................................................................................................................. 26

Deleting Z-Wave Devices (Exclude) .............................................................................................................................................................. 28

Advanced Tools....................................................................................................................................................................................................... 29

Failed Devices (Failed Nodes) .......................................................................................................................................................................... 30

Important Notes About Z-Wave Devices ..................................................................................................................................................... 30

Garage Doors ........................................................................................................................................................................................................... 33

AUTOMATION: SMART SCENES ................................................................................................................................................ 34

Smart Scenes and User Access ........................................................................................................................................................................ 34

Creating a Smart Scene ....................................................................................................................................................................................... 35

Hold .............................................................................................................................................................................................................................. 38

Run ................................................................................................................................................................................................................................ 38

Show (Review) ......................................................................................................................................................................................................... 38

VIDEO .................................................................................................................................................................................................... 40

Viewing and Naming Cameras .......................................................................................................................................................................... 40

Adding a Camera .................................................................................................................................................................................................... 40

Video Recovery ........................................................................................................................................................................................................ 41

USERS AND SECURITY CODES .................................................................................................................................................. 42

User Codes ................................................................................................................................................................................................................ 42

Duress Code .............................................................................................................................................................................................................. 42

Adding Users and Assigning Codes ............................................................................................................................................................... 43

Changing Security Codes or the Duress Code .......................................................................................................................................... 43

Deleting a User ........................................................................................................................................................................................................ 43

User Settings............................................................................................................................................................................................................. 44

SYSTEM SETTINGS........................................................................................................................................................................... 45

Brightness/Volume ................................................................................................................................................................................................ 45

Wi-Fi (Network) Configuration ......................................................................................................................................................................... 45

Software Updates ................................................................................................................................................................................................... 46

Date / Time ............................................................................................................................................................................................................... 47

Events .......................................................................................................................................................................................................................... 47

Keypad ........................................................................................................................................................................................................................ 47

TESTING YOUR SYSTEM ............................................................................................................................................................... 48

Testing Sensors (Walk Test) .............................................................................................................................................................................. 48

Testing Communications ..................................................................................................................................................................................... 49

MyHome Gateway App .............................................................................................................................................. 14

MyHome GatewayMyHome Gateway

Reboot ......................................................................................................................................................................................................................... 49

MAINTENANCE .................................................................................................................................................................................. 50

Care and Cleaning .................................................................................................................................................................................................. 50

Battery Replacement ............................................................................................................................................................................................ 50

Communication Module Replacement .......................................................................................................................................................... 52

MYHOME GATEWAY SYMBOLS ................................................................................................................................................ 53

WIRELESS KEYS................................................................................................................................................................................ 54

Key Assignments .................................................................................................................................................................................................... 54

SiXFOB Wireless Key Status Indications ...................................................................................................................................................... 54

EVENT LOG CODES ......................................................................................................................................................................... 55

GLOSSARY........................................................................................................................................................................................... 57

FIRE/CO ALARM SYSTEM ............................................................................................................................................................ 58

In Case of Fire .......................................................................................................................................................................................................... 58

In Case of Carbon Monoxide Alarm ................................................................................................................................................................ 58

Silencing a Fire/Carbon Monoxide Alarm .................................................................................................................................................... 58

NATIONAL FIRE PROTECTION ASSOCIATION SMOKE DETECTOR RECOMMENDATIONS......................... 59

Emergency Evacuation ........................................................................................................................................................................................ 60

REGULATORY AGENCY STATEMENTS ................................................................................................................................... 61

OWNER'S INSURANCE PREMIUM CREDIT REQUEST ...................................................................................................... 62

LIMITATIONS OF THIS ALARM SYSTEM ................................................................................................................................ 63

YOUR SYSTEM INFORMATION .................................................................................................................................................. 64

TWO YEAR LIMITED WARRANTY ............................................................................................................................................ 67

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Overview

The Lyric Gateway combines a security system and home automation with flexibility to operate your system locally using Wi-Fi® connection or remotely over the internet using mobile ( smart ) devices and easy to use Apps.

Your system can include wireless sensors to provide burglary protection and smoke and combustion detectors to provide early fire and carbon monoxide (CO) warnings (if installed).

Your Gateway system monitors sensors and system status to initiate alarms and generate alerts. The system can also send alarm and status messages to a central monitoring station via the cellular phone network or the Internet, if programmed to do so.

Convenient methods of operating the Gateway include the following:

• The Gateway’s touchpad

• Your Total Connect

• The MyHome™

• Optional wireless keys (key fobs), Lyric keypads and smart devices.

Total Connect™™™™ Remote Services

Total ConnectTotal Connect

MyHome™ Gateway

MyHome™MyHome™

Gateway App (for local access)

GatewayGateway

Remote Services account (for local and remote access)

Remote ServicesRemote Services

Download and install the free MyHome

MyHome Gateway

MyHomeMyHome

Gateway™ and Total Connect

GatewayGateway

Total Connect™ Apps from your smart

Total ConnectTotal Connect

device’s App Store.

NOTE

NOTE: The MyHome Gateway

NOTENOTE router (Ethernet cable or Wi-Fi). The Total Connect

MyHome Gateway App requires connection to the Gateway via the premise’s Wi-Fi

MyHome GatewayMyHome Gateway

Total Connect App requires internet or cellular connection

Total ConnectTotal Connect

for remote access to the Gateway.

About This Guide

Throughout the User Guide, icons help you easily identify which control options are available for different system features:

Means, you

This icon

This iconThis icon

or or

Means, you can operate the feature…

Means, youMeans, you

from the Gateway touchpad.

locally from your smart device using the MyHome

locally or remotely from your computer, or smart device using your Total Connect

Connect Remote Services

ConnectConnect

For smart devices, download the Total Connect

Optional wireless keys (key fobs), Lyric keypads or smart devices

can operate the feature…

can operate the feature…can operate the feature…

Remote Services account.

Remote ServicesRemote Services

Total Connect App.

Total ConnectTotal Connect

MyHome Gateway

MyHomeMyHome

Gateway App.

GatewayGateway

Total

Total Total

In the Navigating with the MyHome Gateway App section, various menu commands are also listed for operating different system features. For example, if you see:

Home > Security > Tools > Users

Home > Security > Tools > UsersHome > Security > Tools > Users

This means: From the MyHome Gateway

MyHome Gateway App Home

MyHome GatewayMyHome Gateway From the Security menu, select Tools From the Tools menu, select Users

Note that the illustrations in this document may differ slightly from your system.

Home screen, select Security

HomeHome

Tools.

ToolsTools

Users.

UsersUsers

Security.

SecuritySecurity

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Basic System Functions

Security

Press

Arm

Arm in Home mode

ArmArm

Arm

Arm in Away mode

ArmArm

Disarm

Disarm system & silence

DisarmDisarm

Emergency

EmergencyEmergency

silence alarms

silencesilence

Access

Access Security features

Access Access

Arm

Arm in Away mode

ArmArm

Arm

Arm in Home mode

ArmArm

Disarm

Disarm system & silence

DisarmDisarm

Security features

Security featuresSecurity features

silence alarms

silencesilence

PressPress

Press

PressPress

and enter your user code

and enter your user code. Repeat to silence alarms/alerts

Then press:

on the Home screen

and enter your user code

and enter your user code. Repeat to silence alarms/alerts

notifies the monitoring company of the emergency type (if programmed to do so)

Emergency (Panic)

Emergency (Panic)Emergency (Panic)

[Not available from the MyHome Gateway App]

Use the Gateway Touchpad Emergency programmed to do so, use your wireless key (key fob) to signal an emergency.

Video

Press on the Home screen to view and configure Wi-Fi cameras

Control Panel Settings

Press (Settings) on the Home screen

Gateway key brightness Select Brightness

Gateway volume Select Volume

Voice announcements volume Select or deselect VOI

Chime volume (count-down beeps,

Select or deselect CHIME

Brightness and use the slider

BrightnessBrightness

Volume and use the slider

VolumeVolume

VOICE

VOIVOI

CECE

CHIME

CHIMECHIME

other sounds)

Automation Features

Press

Operate & manage Z-Wave® devices

Create & manage Smart Scenes

PressPress

on the Home screen

Emergency options or, if

EmergencyEmergency

Common Master User Functions

Press

Add, delete or modify user codes

View a list of System Events

System tests

Set Date and Time

View a list of smart devices paired to your Gateway

Network (Wi-Fi) Configuration (Network Config)

PressPress

(Security) then , (Tools) and enter your Master User

code.

(Users)

(Events)

(Advanced) and select Walk Test or Comm. Test

(Date Time)

(Keypad)

Master User

Master UserMaster User

Security Features

NOTE

NOTES:

NOTENOTE

• You must arm your security system in order for it to sound alarms.

S: •••• For the Lyric Gateway to report alarms over the internet, your Wi-Fi network MUST

S:S:

have power at all times.

Sensors and Zones

Your system’s sensors are assigned to numbered zones

zones that correspond to areas of

zoneszones

your home. For example, the sensor on an entry/exit door might be assigned to Zone 03, a device in a bedroom to Zone 06, and so on.

When alarms or trouble conditions occur, you can find information about the zone number and a description of the sensor involved using the MyHome Gateway App. [Home > Security > Tools . Master User Code > Events

Fire Protection

Home > Security > Tools . Master User Code > Events]

Home > Security > Tools . Master User Code > EventsHome > Security > Tools . Master User Code > Events

Fire protection is always active when the system is operating normally. An alarm sounds if a fire condition is detected. See Fire/CO Alarm System

Fire/CO Alarm System for important

Fire/CO Alarm SystemFire/CO Alarm System

information about fire protection, smoke detectors and planning emergency exit routes.

Carbon Monoxide

Burglary Protection

Carbon monoxide (CO) detectors, if installed, are always active and sound an alarm if a carbon monoxide condition is detected. See Fire/CO Alarm System

Fire/CO Alarm System for more information.

Fire/CO Alarm SystemFire/CO Alarm System

Gateway provides HOME and AWAY burglary protection. HOME mode protects windows and exterior doors, allowing you to move around inside

your home without setting off an alarm. (This mode may be referred to As STAY mode in Total Connect.)

AWAY mode protects the entire premises, including interior motion detectors, if present.

Both modes offer an entry delay period that allows you to reenter the home without setting off an alarm. For long periods such as vacations, the entry delay can be turned off while arming the system.

Gateway also allows you to Bypass The system also features CCCChime

Bypass selected sensors before arming the system.

BypassBypass

hime mode, which can alert you to the opening of protected

himehime

doors and windows while the system is disarmed.

Security (User) Codes

A user code is required when arming or disarming and for some other functions. When the system is installed, you are asked to choose a personal 4-digit security code,

known as the “Master User code”. Other users can be added, typically with less control over the system than the Master

User Code Error (Keypad Lockout)

User. See Users and Security Codes

If six invalid user codes are entered, the system locks out additional code entry attempts for 15 minutes. Additional user code entry attempts will not be accepted until the lock out period ends.

NOTE

NOTE: The system can be Quick Armed while in Lockout mode, but cannot be

NOTENOTE

Users and Security Codes.

Users and Security CodesUsers and Security Codes

disarmed.

Alarms When there is an Alarm, the system’s sounders turn on: Internal sounders on the Gateway

Touchpad

Touchpad and any smart devices running the MyHome Gateway

TouchpadTouchpad

MyHome Gateway App; also any externals

MyHome GatewayMyHome Gateway

Gateway

Gateway Gateway

sirens (if used). The Gateway Touchpad’s status shield and Alert

Gateway App screen indicates Alarm

Alarm and shows the zone(s) where the alarm has

AlarmAlarm

Alert blink red. when open, the MyHome

AlertAlert

occurred. After 15 seconds, the sounder stops temporarily and the system begins voice

announcements of relevant zone information. After the zones are announced, the system’s sounder resumes sounding. Alarm sounds and voice announcements alternate until the system is disarmed or until alarm bell timeout occurs.

If the system is connected to central monitoring, an alarm message is sent. To silence the sounder, disarm the system

To silence the sounder, disarm the system. The zone(s) causing the alarm remain

To silence the sounder, disarm the systemTo silence the sounder, disarm the system displayed on the MyHome Gateway App screen, indicating Memory Of Alarm an Alarm is held in memory. See Clearing a

Clearing annnn Emergency

Clearing aClearing a

Emergency Alarm

EmergencyEmergency

Alarm for more about clearing alarm

AlarmAlarm

memory.

Audio Alarm Verification

Allows your central monitoring station to listen to or talk with individual(s) on the premises (if programmed to do so).

False Alarm Prevention

Many false alarms are caused by minor problems, such as a door or window left open when exiting the home. Gateway includes several features to help prevent false alarms. Note that some are optional or must be programmed by the installer. Disabling these features may increase security, but may also increase the chance of false alarms.

Your installer can help you decide how to use and customize these features. A brief explanation of false alarm prevention features follows, along with advice on what to do if false alarms occur.

Entry Delay

Exit Delay When arming the system, the Exit Delay period begins, allowing household

Exit Time Restart

Exit Delay Restart/Reset

Alarm Reporting Delay

When the system is armed, Entry Delay is the time period allowed to disarm the system with a user code after an entry door is opened. Failure to disarm the system during the Entry Delay causes an alarm. The delay period is set by your installer.

members to exit through entry/exit doors without triggering an alarm. Entry/exit doors must be closed before the exit delay ends. The delay period is set by your installer.

After a false alarm, disarm the system and contact your monitoring company. They will verify your security code or password, preventing unnecessary calls for emergency response.

If you leave the premises and enter again before the exit delay has expired, the exit delay restarts, giving you more time to leave without causing an alarm.

With 10 seconds left to exit, the Gateway begins beeping quickly, indicating that an alarm will occur if you don’t exit or disarm the system immediately.

If this occurs, disarm the system and arm it again when you are ready to leave.

You can restart the Exit Delay by pressing Restart Timer App screen.

Gateway is programmed to wait for a brief period between sounding a burglary alarm on the premises and sending an alarm message to your monitoring company. This delay allows you to disarm the system before an alarm message is sent in error.

Restart Timer on the MyHome Gateway

Restart TimerRestart Timer

MyHome Gateway

MyHome GatewayMyHome Gateway

Exit Alarms False alarms can be caused by leaving the house and forgetting to close the door. If

this happens, Gateway sounds an alarm and displays an Exit Error.

The alarm reporting delay gives you time to disarm the system before an alarm message is sent.

Silent Exit Press Silent Exit

Quick Exit Press Quick Exit

Silent Exit on the MyHome Gateway

Silent ExitSilent Exit for exit countdowns in most situations. Voice confirmation of arming status is not muted. Silent Exit doubles the Exit Delay time.

Quick Exit on the MyHome Gateway

Quick ExitQuick Exit armed and someone needs to leave the premises. This restarts the exit delay, allowing you to exit the premises without having to disarm and re-arm the system.

MyHome Gateway App screen to mute the beeping sound

MyHome GatewayMyHome Gateway

MyHome Gateway App screen when the system has been

MyHome GatewayMyHome Gateway

MyHome Gateway App

Gateway and device

must be on the same

Wi-Fi network

This free App allows you to

operate your Security, Video

and Automation Functions;

Change system settings;

add mobile devices and

Z-Wave® components

MyHome Gateway

Enroll App

Getting Started

Your installer will have set up your system and helped you install the MyHome Gateway on at least one mobile (smart) device. Up to 8 mobile devices can be used to manage your System Security, Automation, Smart Scenes, Video and Settings:

How to add smart devices to your system using the MyHome Gateway App

How to add smart devices to your system using the MyHome Gateway AppHow to add smart devices to your system using the MyHome Gateway App

MyHome Gateway™ App

MyHome GatewayMyHome Gateway

1. Download the Honeywell MyHome Gateway to control your system

2. Ensure each smart device is connected to the same local Wi-Fi network the Gateway is on (check Settings > Wi

3. Launch the MyHome Gateway process.

4. Enter your Master user code

5. The App will display a six-digit enrollment number. Enter that number on the Gateway Touchpad.

6. When prompted, enter your Master user code on the MyHome Gateway complete the enrollment. The screen will confirm the enrollment success and open the App Home

Home screen.

HomeHome

Refer to the Navigating with MyHome Gateway App operate your system with the MyHome Gateway

Settings > Wi----Fi

Settings > WiSettings > Wi

MyHome Gateway App on a device and tap

MyHome GatewayMyHome Gateway

Master user code and 2 1

Master user codeMaster user code

Navigating with MyHome Gateway App section in this User Reference Guide to

Navigating with MyHome Gateway AppNavigating with MyHome Gateway App

MyHome Gateway App to the mobile device(s) that will be used

MyHome GatewayMyHome Gateway

Fi on the device).

FiFi

to begin the enrollment

2 1 on the Gateway

2 12 1

MyHome Gateway App.

MyHome GatewayMyHome Gateway

Gateway Touchpad.’

GatewayGateway

MyHome Gateway App screen to

MyHome GatewayMyHome Gateway

Gateway

GatewayGateway

System Status Shield

Green = Ready to Arm

Green Slow Blink = System is not ready to arm

Red On = System is Armed

Red Slow Blink = Entry delay countdown started Red Fast Blink = System is in Alarm White = Waiting for user code entry

Numbers

light when

needed for

user code entry

System Arming

Status LEDs show

current system

arming state

System Arming

options

Alert

Press when

lit or blinking

to hear Alert

condition details

Cancel user code entry or Emergency (press while blinking to cancel an Emergency)

Emergency Press to activate Emergency options

Emergency

Type options

light when Emergency is pressed

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Operating your system using the Gateway Touchpad

The Lyric Gateway Touchpad is designed to operate your basic security features. Also, you can quickly see your system status by which items on the Touchpad are lit.

The System Status Shield and arming options are always lit to show system status at a glance. Emergency is also always lit, so it is easy to find, when needed. The other options on the touchpad light only when needed.

NOTE

NOTE: If the Gateway loses AC power, Alert

NOTENOTE

Alert begins to blink slowly after 15 minutes on

AlertAlert battery backup and all other lights on the Gateway are off. In this situation, although the Emergency light is off, Emergency

Emergency functions remain available.

EmergencyEmergency

System Status Shield

The System Status Shield indicates system status with these behaviors:

Green, steady System is ready to be armed

Green, blinking slowly System is not ready to be armed.

Red, steady System is armed

Red, blinking slowly Entry delay countdown started; enter your user code to

Red, blinking rapidly System is in Alarm

White, steady System is in user code entry mode

See the Emergency

Emergency section for information on silent alarms.

EmergencyEmergency

disarm the system

If programmed to do so, two-way Voice Communication may be active when the system is in Alarm. [See your installer to program this feature.]

Press

PressPress

Press

and enter

and enterand enter

and enter

…………

The system…

The system…The system…

The system…

Press

Press Press

Press

Then…

Then…Then…

Then…

Press

Press Press

Press

Then

ThenThen

Then

…………

System Sounds

IIIIf you hear

f you hear………… IIIIt means…

f you hearf you hear

Beeping The Gateway touchpad is being pressed to enter codes or other

System sounders or sirens The system is in Alarm. Alarm volume is not

NOTE

NOTE: The system volume is adjustable through the MyHome Gateway

NOTENOTE chimes and most sounds

t means…

t means…t means…

functions; or an entry/exit delay is in process.

not adjustable.

notnot

MyHome Gateway™ App for voice announcements,

MyHome GatewayMyHome Gateway

Arming Options and LEDs

When any of the arming options is pressed, the numbers light. Use the Gateway for basic security functions:

for

3 seconds

for

3 seconds

enter your user code Arms in Away mode

---

enter your user code Arms in Home (Stay) mode

---

enter your user code Is Disarmed

Quick Arms without a code in Away mode

Quick Arms without a code in Home (Stay) mode

Emergency Options

Depending on your system set up, when an Emergency Type option is pressed, emergency messages can be sent to your monitoring company (if programmed to do so).

Refer to the Emergency Alarms additional details.

Emergency Alarms section of Navigating with the MyHome Gateway App for

Emergency AlarmsEmergency Alarms

The system Emergency Type options appear.

The system sends an emergency message to the monitoring company, if

programmed up to do so

programmed up to do so.

programmed up to do soprogrammed up to do so

ifif

To Cancel

To Cancel and Clear

To Cancel To Cancel

User Code

User CodeUser Code

and Clear an Emergency

and Clear and Clear

Press Cancel when it is blinking to cancel the Emergency before it is sent.

The Alarm will silence and the system will announce the status.

Check for alarm details on MyHome Gateway App or Total Connect Remote Services.

Enter a User Code again to clear alarms.

System Alert

If the system experiences a condition, such as AC power loss, connectivity or a communication problem, the Alert

Alert blinks.

AlertAlert

The Gateway announces the system Alert condition and suggested actions.

an Emergency AAAAlarm

an Emergency an Emergency

larm that has been triggered

larmlarm

that has been triggered

that has been triggeredthat has been triggered

Re ady To Arm

Automation TC Video

Smart Scenes

Mostly Sunny

Security

Settings

2:49PM

July 18

90°F

Home

Navigating with the MyHome Gateway

Use the MyHome Gateway

MyHome Gateway™ App to manage your System Security, Automation, Smart Scenes,

MyHome GatewayMyHome Gateway

MyHome Gateway App

MyHome GatewayMyHome Gateway

Video and Settings:

Home Menu

Automation

AutomationAutomation

* Smart Scenes are created and deleted using Total Connect Remote Services.

NOTE

NOTE: Pressing Home

NOTENOTE

Function

Function Allows you to...

FunctionFunction

Allows you to... To Navigate,

Allows you to...Allows you to...

Operate and manage the security features

Security

SecuritySecurity

and access other features of your Gateway system.

Manually operate your Z-Wave devices and

Add or delete Z-Wave Devices

View and configure system cameras; manage video recovery functions

Video

VideoVideo

Smart

Smart Smart

Scenes

ScenesScenes

Settings

SettingsSettings

View and run automation scenes to operate your system for convenience, comfort, energy savings and security*

Adjust the Gateway touchpad and LED brightness and the announcements and chime volume

Home from any screen returns you to this Home screen.

HomeHome

To Navigate, Press…

To Navigate, To Navigate,

and select from the

options on the next screen.

and select the device

then and

Automation section for details

and enter your Master User Code. See Smart Scenes section for details.

Total Connect Remote Services.

Total Connect Remote Services.Total Connect Remote Services.

Press…

Press…Press…

. See

See Video section for details

See the Systems Settings section for details.

gw-mhg_settings-001-V0

Advanced

Network Config

Re ady To Arm

Home

Keypad

Date Time

Users Events

2 3

5 64

8 9

Clear

Master

User Code

The Tools Menu

Home > Security > Tools

Home > Security > ToolsHome > Security > Tools

NOTE:

NOTE: The Master User code

NOTE:NOTE:

Master User code is required to access Tools.

Master User codeMaster User code

This menu offers access to most of Gateway’s important settings and maintenance functions.:

Users

Events View system event logs. See Events

Advanced

Keypad Manage smart devices paired to your Gateway. See Keypad

Date/Time Set the system’s calendar and clock. See Date and Time

Network

Config

The Master User can add/remove other users and control users’ access to features. See Users and Security Codes

Access to software upgrades, tests and user maintenance functions. Includes features found in Maintenance

Users and Security Codes.

Users and Security CodesUsers and Security Codes

Events.

EventsEvents

Maintenance and System Settings

MaintenanceMaintenance

System Settings.

System SettingsSystem Settings

Keypad.

KeypadKeypad

Date and Time.

Date and TimeDate and Time

Configure Wi-Fi connection to the Gateway. See Network

Configuration

Configuration.

ConfigurationConfiguration

Network

NetworkNetwork

(Back Arrow) Return to the Security menu.

Re ady To Ar m

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Arm CustomArm HomeArm Away Zones

ToolsSystem

Re ad y To A rm

5: 25 P M Ju ly 18 , 20 17

Home

Ar ming

Op tion s

Sy stem

St atus

Security

Home > Security

Home > SecurityHome > Security

IMPORTANT

IMPORTANTIMPORTANT

If the Gateway is beeping rapidly when you enter the premises, an alarm has occurred and an intruder may still be nearby.

LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location.

LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location. LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location.

Security Features

NOTE

NOTES:

NOTENOTE

• You must arm your security system in order for it to sound alarms.

Arming the System

S: •••• For the Lyric Gateway to report alarms over the internet, your Wi-Fi network MUST

S:S:

have power at all times.

The MyHome Gateway App displays the system arming status, top and center of the screen:

Ready to Arm

Ready to Arm = the system is ready to be armed.

Ready to ArmReady to Arm

Not Ready To Arm

Not Ready To Arm----Fault

Not Ready To ArmNot Ready To Arm

Fault = one or more zones are faulted. The system cannot be armed until

FaultFault

all zone faults are fixed or bypassed.

Armed

Armed [Home,

Armed Armed

[Home, Away

[Home, [Home,

Away, Custom, etc.]

AwayAway

, Custom, etc.] = the system is armed, and arming mode description.

, Custom, etc.] , Custom, etc.]

Before arming your system, all protected doors, windows, and other protection zones should be closed or bypassed (see Bypassing Protection Zones

Bypassing Protection Zones).

Bypassing Protection ZonesBypassing Protection Zones

To change the volume of countdown sounds and security status voice announcements, see

System Settings

System Settings.

System SettingsSystem Settings

Security

2 3

5 64

8 9

Clear

User Code

QUICK ARM

Arm Away

Arming states include

Arm Away

Arm Home

For times when no one is home; protects all perimeter and interior zones.

For times when the house is occupied; protects only perimeter zones.

Arm Custom

Arms the system with pre-selected zones bypassed.

Bypass

Arm Night

This feature allows you to arm the system while intentionally leaving selected zones unprotected.

For times when the house is occupied; protects perimeter zones and selected interior motion sensors if used. Other interior zones are unprotected. Enabled by your installer and only used with interior motion sensors.

Instant For times when Entry/Exit doors are not expected to open at all

Entry Delay is eliminated

Entry Delay is eliminated. When the system is armed, an alarm occurs

Entry Delay is eliminatedEntry Delay is eliminated

immediately

immediately if an exterior door is opened.

immediatelyimmediately

are not expected to open at all.

are not expected to open at allare not expected to open at all

Quick Arm Used to arm the system in any mode without entering a user code, if programmed

NOTE:

NOTE: A user code is always needed to disarm

NOTE:NOTE:

disarm the system.

disarm disarm

Auto Home If you arm the system in the “Away” mode but no one exits, the alarm system

automatically changes to the “Home” mode. This helps to prevent unwanted alarms when someone remains on the premises. Disarm the system and Arm Away again when you are ready to leave. This option is e

installer.

installer.installer.

This option is enabled by your

This option is eThis option is e

nabled by your

nabled by your nabled by your

Arm Away

Security > Arm Away

Security > Arm AwaySecurity > Arm Away

By default, this mode’s exit delay countdown is accompanied by a beeping sound.

For a silent exit, press Silent Exit

• The system beeps twice and announces “Armed Away; exit now”. The exit delay countdown begins.

• Press Restart

Restart Timer

RestartRestart

Timer if you need more time to leave.

TimerTimer

Silent Exit first.

Silent ExitSilent Exit

• Leave the premises and close the door before the countdown ends.

• The system arms in Away mode. (Door and window sensors and interior motion

sensors are active.)

Security

2 3

5 64

8 9

Clear

User Code

QUICK ARM

Arm Home

Security > Arm

Security > Arm Home

Security > Arm Security > Arm

Home

HomeHome

By default, this mode’s exit delay countdown is silent.

• The system beeps three times and announces “Armed Home; exit now”. The exit delay countdown begins.

• Press Restart

Restart Timer

RestartRestart

Timer if you need more time to leave.

TimerTimer

• The system arms in Home mode. Door and window sensors are active, but interior motion sensors are not active.

Arm Custom

Security > Arm Custom

Security > Arm CustomSecurity > Arm Custom

Use this option to pre-set zones for bypass when arming the system. You can also enable or disable the entry delay.

1. Select Arm Custom to display a list of zones.

2. Select the zones you wish to bypass when arming the system.

3. Select Arm Custom on the zone list screen.

4. A numerical keypad appears.

Select Entry Delay

5. Arm the system by entering a user code.

6. The exit delay countdown begins.

7. If leaving, leave the premises and close the door.

Bypassed zones are left unprotected.

Bypassed zones are left unprotected.Bypassed zones are left unprotected. NOTE

NOTE: The next time Arm Custom is used, the same zones that were previously

NOTENOTE selected are highlighted on the zone list screen. If desired, select different zones for custom arming.

Entry Delay if desired. (See Instant Mode

Entry DelayEntry Delay

Instant Mode for more about disabling Entry Delay.)

Instant ModeInstant Mode

Instant Mode

Security > Arm Custom

Security > Arm CustomSecurity > Arm Custom

In Instant mode, an alarm occurs immediately when a protected Entry/Exit is opened. There is no delay during which a code can be entered to disarm the system.

1. Select Arm Custom to display the zone list screen.

2. If any zones have been previously set for bypass, deselect them.

3. Press Arm Custom

Arm Custom.

Arm CustomArm Custom

4. When the keypad appears, de

5. Enter a user code to arm the system and leave the premises during exit delay.

Arm Night

Security > Arm

Security > Arm Home

Security > Arm Security > Arm

Arm Night

Arm Night must be enabled by your security professional.

Arm Night Arm Night

1. Select Arm

2. Select Arm Night

3. The system beeps and announces “Armed Night Home mode”. Exit delay begins.

Press Restart

4. The system arms in Arm

zones are active.

Home

HomeHome

Arm Home

Home to display the keypad.

Arm Arm

HomeHome

Arm Night and then enter a user code.

Arm NightArm Night

Restart Timer

RestartRestart

Timer if you need more time to leave.

TimerTimer

de----select Entry Delay

select Entry Delay.

dede

select Entry Delayselect Entry Delay

Arm Night

Night mode. Doors and windows and pre-selected interior

Arm Arm

NightNight

Security

2 3

5 64

8 9

Clear

User Code

Disarm

Disarming the System

Security > Disarm

Security > DisarmSecurity > Disarm

NNNNOTE:

OTE: Disarming the system also silences audible alarms and trouble alerts.

OTE:OTE:

Your wireless key (key fob) is similar to your keys or access card. If lost or stolen, another person can compromise your security system. Immediately notify your Dealer/Installer of a lost or stolen wireless key. The Dealer/Installer will then remove the wireless key programming from the security system.

To disarm your security system:

• The system beeps and announces “Disarmed”, followed by alerts about system readiness, if any. The announcement

• “Check system” indicates a faulted sensor or problems in the Gateway itself.

IMPORTANT SECURITY NOTICE

IMPORTANT SECURITY NOTICEIMPORTANT SECURITY NOTICE

In most situations, if a valid user code is not entered within 30 seconds of pressing Disarm Home screen reappears, and the system remains armed.

NOTES

NOTES:::: •••• If a valid code is not entered by the time the entry delay ends, an alarm occurs.

NOTESNOTES

• The Guest code and the Installer code can only disarm the system if that code was used to arm the system. If the Quick Arm option has been used, neither the Guest Code nor Installer Code can disarm the system.

User Code Error

User Code ErrorUser Code Error

When the screen displays User Code Error entered. The system will not accept additional user code entries for 15 minutes (lockout period).

Bypassing Protection Zones

Any zones with faults must be addressed before arming the system. Bypass

Bypass allows arming the system while intentionally leaving selected zones unprotected.

BypassBypass

Bypassed zones will not trigger an alarm.

NOTE

NOTESSSS:::: •••• Fire and Carbon Monoxide (CO) and Emergency zones cannot be bypassed.

NOTENOTE

•••• Bypassed zones are automatically un-bypassed when the system is disarmed.

To Bypass zones:

1. Before arming the system, press Zones zones appears. Faulted (open) zones are shown in red or orange bottom, right of the screen to choose which zone list to view (All, Alarm, Trouble, Fault or Bypassed zones).

Use the up and down arrows to scroll through the list of zones.

2. Select the zone(s) to be bypassed.

3. Press BYPASS At the bottom of the screen, you can Bypass

or other issues. Press Select All

4. Enter a user code. The zone list reappears with the Bypass icon shown for the affected zones.

BYPASS at the bottom of the screen. A keypad appears.

BYPASSBYPASS

Select All to toggle through options for selecting zones.

Select AllSelect All

Disarm, the

DisarmDisarm

User Code Error, it means too many invalid user codes have been

User Code ErrorUser Code Error

Zones on the Security menu. A list of your system’s

ZonesZones

Bypass Faulted

Bypass Bypass

Faulted, which selects all zones with faults

FaultedFaulted

orange. Press Select

orangeorange

Select on the

SelectSelect

5. Arm the system as usual.

Press Clear Bypas

Clear Bypass

Clear BypasClear Bypas

s to un-bypass any previously bypassed zones.

s s

Entry and Exit Delays

NOTE

NOTE:::: Entry and exit delay times are programmed by your installer. There is room to jot

NOTENOTE

them down in Your System Information

Entry Delay

Entry delay allows time to disarm the system when entering the premises. If the system is not disarmed before the entry delay period ends, an alarm occurs. If programmed, the Gateway beeps during the entry delay period as a reminder to disarm the system.

Two different entry delay periods can be programmed. The first is for the primary entrance, typically, the front door. The second can be used for a secondary entrance, where more time might be needed to walk to the Gateway to disarm the system.

Exit Delay

Exit delay begins immediately after the system is armed, providing time to leave through the designated exit door without causing an alarm. In most situations, the MyHome Gateway App screen displays a countdown of the remaining time. The exit door must be closed before the end of the exit delay.

Typically, the system beeps slowly when counting down to Arm Away and the beeping speeds up during the last 10 seconds of the delay period. The exit beeps cannot be silenced unless Silent Exit

Restart Exit Dela

Restart Exit Delayyyy

Restart Exit DelaRestart Exit Dela

The Restart Exit delay can be restarted once

Silent Exit is selected.

Silent ExitSilent Exit

Restart Timer

RestartRestart

Timer option appears only if the option has been programmed by the installer.

TimerTimer

Your System Information, near the end of this guide.

Your System InformationYour System Information

once.

onceonce

Exit Alarm

This option helps minimize false alarms sent to the monitoring company. Exit Alarm must be enabled by your installer.

Exit delay begins whenever the system is armed.

• If an exterior door or protected interior zone is faulted during the exit delay (and remains faulted when the exit delay ends), an exit alarm occurs and an entry delay begins.

• If the system is disarmed before the entry delay ends, the alarm sound stops and the message Alarm Cancelled

• No message is sent to the monitoring company

No message is sent to the monitoring company. Any open zones must be secured

No message is sent to the monitoring companyNo message is sent to the monitoring company

before the exit alarm condition can be cleared.

To clear the display, press Disarm

• If the system is not disarmed before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an Exit Alarm the alarm monitoring company, along with a “Recent Close” message (if the Recent Close option is enabled).

• The message Alarm Exit Error continue to sound until the system is disarmed or timeout occurs.

To stop the alarm, disarm the system. The message Alarm Cancelled “Alarm

Alarm” and faulted zones continue to be displayed.

AlarmAlarm To clear the display, press Disarm and re-enter the security code. An exit alarm (“Alarm – Entry Exit”) also occurs if an entry/exit door or interior zone is faulted

within two minutes after the end of the exit delay.

Alarm Cancelled and any faulted zones appear.

Alarm CancelledAlarm Cancelled

Disarm and enter a security code.

DisarmDisarm

Alarm Exit Error appears. Faulted zones are also displayed. The alarm will

Alarm Exit ErrorAlarm Exit Error

Alarm Cancelled will be displayed.

Alarm CancelledAlarm Cancelled

entry delay countdown

entry delayentry delay

Exit Alarm message is sent to

Exit AlarmExit Alarm

Emergency Alarms

Available Emergency modes may vary, depending on the options programmed by your installer.

IMPORTANT

IMPORTANTIMPORTANT

Use the Gateway Touchpad to trigger an Emergency. An Emergency can be canceled or cleared from the Gateway Touchpad, the MyHome Gateway App or Total Connect.

Activating an Emergency Alarm

1. Press on the Gateway.

2. Press the appropriate Emergency type option on the Touchpad.

Depending on the Emergency mode selected, an alarm tone sounds and the appropriate alarm icon appears on the MyHome Gateway screen.

Pressing Police so. Verify this setting with your installer.

Common Emergency Icons

Police can send a silent

Police Police

silent message to your monitoring company if programmed to do

silentsilent

Fire

FireFire

Police

PolicePolice

Medical

MedicalMedical

Local

LocalLocal

Alerts the monitoring company that a fire condition exists. (Displays Fire Alarm 995 Main Fire)

Alerts the monitoring company that a police emergency exists. (Displays Alarm 999 Police, default is silent)

If programmed, alerts the monitoring company to other types of emergency. (Displays Alarm 996 Main Medical)

Activates sirens and sounders on premises without alerting the monitoring company. (Displays zone 998)

Types of Emergency Alarms

Silent

Silent emergency

emergency

Silent Silent

emergencyemergency

(silent alarm)

Audible

Audible emergency

Audible Audible (audible alarm)

Personal

Personal emergency

Personal Personal or Aux

Fire alarm

Fire alarm Sends a fire alarm message to the monitoring company if connected. A

Fire alarmFire alarm

Local alarm

Local alarm If programmed, activates the sirens and sounders on the premises without

Local alarmLocal alarm

emergency

emergencyemergency

emergency

emergencyemergency

Aux alarm

alarm

Aux Aux

alarmalarm

Sends an alarm signal to the monitoring company, but triggers no audible alarms or display (on either the Gateway Touchpad or MyHome Gateway screen.) Requires connection to a monitoring company.

Requires connection to a monitoring company.

Requires connection to a monitoring company.Requires connection to a monitoring company.

Sends an emergency message to the monitoring company, if connected. A loud, steady tone sounds at the Gateway and external sounders if connected, and an alarm appears on the MyHome Gateway App screen.

Sends an emergency message to the monitoring company if connected and sounds at the Gateway and MyHome Gateway App, but not at external sounders. An alarm icon appears on MyHome Gateway.

unique tone sounds at the Gateway and MyHome Gateway and external sounders are activated if connected. A Fire alarm icon appears on MyHome Gateway.

sending a message to the monitoring company.

Cancelling an Emergency Alarm from MyHome Gateway

Depending on the type the alarm is initiated.

1. Enter a user code to cancel the alarm.

2. The audible alarms stop and Alarm Cancel

If a silent alarm has been activated and the Home screen is displayed:

1. Select Security on the Home screen. Typically, a Disarm icon appears; a Security status message such as “Alarm

2. Press Disarm

3. The screen changes to the normal Security menu.

type of Emergency alarm in effect, a keypad may appear immediately after

typetype

Alarm Cancel appears.

Alarm CancelAlarm Cancel

Alarm” may be displayed.

AlarmAlarm

Disarm and enter a user code.

DisarmDisarm

+ 47 hidden pages

Honeywell LCP300-L, LCP300-LC User Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual