Performance Series HQA
Digital Video Recorder
HRHT4041 HRHT4082 HRHT4162
HRHT4042 HRHT4084 HRHT4164
HRHT4166
HRHT41612
Remote User Guide
Document 800-22740 – Rev A – 02-2017
Remote
User Guide
Revisions
Issue Date Revisions
A 02/2017 New document (based on 800-20017).
Contents | 5
Contents 1
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1 Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preparing to Use the Device Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
PC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Before You Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
LAN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Section 1: Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Section 2: Monitor Channels and Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Monitor Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Start Talk Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Instant Record Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Local Play Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Section 3: PTZ Control Panel, Image and Alarm Configuration Panels . . . . . . . . . . . . . . . . 23
PTZ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Image and Alarm Configuration Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Section 4: Viewer Configuration Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
WAN Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The Difference Between LAN and WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Uninstalling the Web Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2 Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Image/Relay-out Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connection Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Online User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Camera Image Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Encoding Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring Snapshot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring Video Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring the Save Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring the Camera Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Configuring the Channel Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
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6 | Performance Series HQA Digital Video Recorder Remote User Guide
Designating a Channel as IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Registering/Finding an IP Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Importing a Camera List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Exporting a Camera List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring the Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring WIFI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring 3G/4G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring the Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Honeywell DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Quick DDNS and Client-end Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring the IP Filter-Access Right for Blocked/Trusted Sites . . . . . . . . . . . . . . . . . 51
Configuring the IP Filter-Sync Time Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Configuring Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Preparing for UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring UPnP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using P2P to Connect to the HonView Touch App . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Importing a Server Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Downloading a Root Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Viewing and Setting the HTTPS Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Login Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Event Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Video Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring for Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Video Loss Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring Tamper Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring Diagnosis Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring Remote Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring Face Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring for Abnormalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring Storage Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring Local Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configuring Manual Recording Storage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring Date and Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Configuring Holiday Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring Display/GUI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring Tours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring Zero Channel Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configuring RS232 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Video Matrix (BNC) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configuring ATM/POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring COM-type ATM/POS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
90
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Contents | 7
Configuring Network-type ATM/POS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configuring Voice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuring the Voice Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuring the Voice Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configuring Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring Automatic Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Importing/Exporting Setup Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Restoring to Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
4 Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Downloading Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Loading More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
5 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Activating Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
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8 | Performance Series HQA Digital Video Recorder Remote User Guide
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Figures | 9
Figures 1
Figure 1-1 IE Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 1-2 Controls Installation Popup Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 1-3 Unblocking Security Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 1-4 Web Service Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 1-5 LAN Mode Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 1-6 LAN Main Window Function Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 1-7 Monitor Channels Section and Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . .21
Figure 1-8 Main Stream and Extra Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 1-9 Start Talk Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 1-10 Talk Mode Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 1-11 End Talk Mode Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 1-12 Instant Record Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 1-13 Local Play - Select a File Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 1-14 WAN Mode Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 1-15 Login Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2-1 Live View Video Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-2 Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-3 Version Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-4 Log Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-5 Connection Log Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 2-6 Online User Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 2-7 Online User Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 3-1 Camera Conditions Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 3-2 Encoding Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-3 Snapshot Settings Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 3-4 Video Overlay Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 3-5 Save Path Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 3-6 Camera Name Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 3-7 Channel Type Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 3-8 Registration Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 3-9 Manual Add Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 3-10 TCP/IP Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 3-11 Connection Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 3-12 Wifi Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 3-13 CDMA/GPRS Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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10 | Performance Series HQA Digital Video Recorder Remote User Guide
Figure 3-14 Mobile Setup Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 3-15 PPPoE Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 3-16 DDNS Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 3-17 IP Filter-Trusted Sites Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 3-18 IP Filter-Trusted Sites-Add Sites Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 3-19 IP Filter-Trusted Sites Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 3-20 Email Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 3-21 FTP Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 3-22 UPnP Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 3-23 SNMP Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 3-24 Multicast Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 3-25 P2P Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 3-26 HTTPS Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 3-27 Import Server Certificate Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 3-28 Server Certificate Confirmation Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 3-29 File Download Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 3-30 Certificate Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 3-31 Certificate Import Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 3-32 Certificate Import Wizard - Certificate Store Window . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 3-33 Certificate Import Wizard - Completion Message . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 3-34 Security Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 3-35 Certificate Import - Confirmation Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 3-36 Connection Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 3-37 Detect Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 3-38 Video Loss Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure 3-39 Camera Tampering Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 3-40 Camera Tampering Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 3-41 Remote Alarm Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 3-42 Face Detection Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Figure 3-43 Configuring for Abnormalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 3-44 Schedule Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 3-45 Set Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 3-46 Local Storage Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 3-47 Manual Recording Storage Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 3-48 General Settings Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 3-49 Date & Time Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Figure 3-50 Holiday Settings Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 3-51 Add Holidays Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 3-52 Display Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 3-53 Tour Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 3-54 Zero Channel Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 3-55 WEB - RS232 Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fig
ure 3-56 Video Matrix Configurations Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
. . . . 90
Figure 3-57 PTZ Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 3-58 COM-type ATM/POS Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
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Figures | 11
Figure 3-59 ATM/POS Configuration Interface - With Protocol . . . . . . . . . . . . . . . . . . . . . . . . 94
Figure 3-60 ATM/POS Configuration Interface - Without Protocol . . . . . . . . . . . . . . . . . . . . . . .95
Figure 3-61 Voice Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 3-62 Voice Schedule Configurations Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 3-63 User Name Account Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 3-64 Add User Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 3-65 Modify User Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 3-66 Group Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 3-67 Add Group Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 3-68 Modify Group Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 3-69 Auto Maintain Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 3-70 Import/Export Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 3-71 Default Settings Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 3-72 Upgrade Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 4-1 Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 4-2 List of Recorded Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 4-3 Playing Back Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 4-4 Downloading Recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 4-5 Download by File/Download by Time Interfaces . . . . . . . . . . . . . . . . . . . . . . . . .106
Figure 4-6 Watermark Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 5-1 Alarm Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
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Tables | 13
Tables 1
Table 1-1 PC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 1-2 Viewer Configuration Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Table 2-1 Live View Video Window Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 2-2 Live View Video Window Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 2-3 Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 2-4 Log Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Table 3-1 Camera Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table 3-2 Encoding Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 3-3 Snapshot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 3-4 Video Overlay Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Table 3-5 TCP/IP Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Table 3-6 Network Connection Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Table 3-7 3G/4G Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Table 3-8 DDNS Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Table 3-9 DDNS Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Table 3-10 Email Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 3-11 FTP Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table 3-12 UPnP Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Table 3-13 SNMP Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Table 3-14 WEB - Motion Detection Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Table 3-15 Remote Alarm Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Table 3-16 Face Detection Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Table 3-17 Configuring for Abnormalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Table 3-18 Scheduled Storage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Table 3-19 Schedule Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Table 3-20 Recording Storage Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Table 3-21 General Settings Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Table 3-22 Date & Time Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Table 3-23 GUI Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Table 3-24 Display Tour Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Table 3-25 Zero Channel Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Table 3-26 RS232 Web Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Table 3-27 PAN/TILT/ZOOM Configuration Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Table 3-28 COM-type ATM/POS Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Table 3-29 Import/Export Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
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Table 5-1 Alarm Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
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About This Document
This document describes how to access Honeywell’s HRGX Performance Series embedded
DVR remotely using a browser-based web client.
This document is intended primarily for remote users.
Overview of Contents
This document contains the following chapters:
• Chapter 1, Logging In
• Chapter 2, Live Viewing
• Chapter 3, Configuration
• Chapter 4, Playback
• Chapter 5, Alarms
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Related Documents
For more information about using the Performance Series HQA Digital Video Recorder, refer to
the following documents:
Document title Part number*
Performance Series HQA Digital Video Recorder User Guide 800-22739
Performance Series HQA Digital Video Recorder Quick Install Guide 800-22737
Performance Series HQA Digital Video Recorder Quick Network Guide 800-22738
* These part numbers are subject to change. Please consult the Performance Series HQA DVR
product webpage for the latest versions of these documents.
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1
Logging In 1
This chapter includes:
• PC requirements for the web client software
• Logging in to the web client software
• The web client software’s main page
Preparing to Use the Device Web Client
PC Requirements
Table 1-1 PC Requirements
Component Minimum Requirement
Processor Quad core
System memory (RAM) 2G pr higher
Non-integrated video card 256M or higher
Before You Log In
Ensure that the following conditions are met:
• Ensure that the network connection is good.
• Ensure that the DVR and PC network setup is correct. See the network setup: Main
Menu
SettingNetwork.
• Ping to ensure that the network connection is good. Ping *** *** *** *** (where *** ***
*** *** is the DVR’s IP address). The return TTL should be less than 225.
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18 | Performance Series HQA Digital Video Recorder Remote User Guide
Enter the IP address
Note Before you uninstall the web control, close all web pages. If you do not, then the
uninstallation procedure might result in an error.
• The current DVR supports various browsers such as Apple Safari, Mozilla Firefox, and
Google Chrome. The DVR supports multiple-channel monitoring (depending on your
model) on an Apple PC.
Logging In
1. Open a Web browser window.
Note These instructions were created using IE. You can use Internet Explorer (IE),
Safari, Chrome, or FireFox.
Figure 1-1 IE Window
2. Enter the DVR IP address in the address field.
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Logging In | 19
Chrome Firefox
For example, if your DVR’s IP address is 192.168.1.108, then enter http://192.168.1.108
in the address field.
A message pops up asking if you want to install controls.
Figure 1-2 Controls Installation Popup Message
3. Click Install to install the controls.
Note The relevant plug-ins might be blocked by your web browser security settings.
See Figure 1-3.
Figure 1-3 Unblocking Security Plug-ins
When installation is successful, the Web Service login window appears.
Figure 1-4 Web Service Login Window
4. Enter your username (default: admin) and password (default: admin), then click Login.
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4
2
3
1
Note For security, we recommend that you modify your password on your first log in.
LAN Mode
The LAN main window is divided into 4 main sections. See Figure 1-5. In LAN mode, you can
select different channels and different modes at the bottom of the interface.
Figure 1-5 LAN Mode Main Window
Section 1: Function Buttons
Figure 1-6 LAN Main Window Function Tabs
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There are six function tabs:
• Preview: You are currently in the Live/Preview mode, where you can see all these tabs.
• Playback: See Playback on page 103
• Alarm: See Alarms on page 109
• Setup: See Configuring Camera Settings on page 33
• Info: See Information on page 29
• Logout: See Logging Out on page 26
Section 2: Monitor Channels and Function Buttons
Figure 1-7 Monitor Channels Section and Function Buttons
Logging In | 21
Monitor Channels
The Monitor Channels section displays monitor channels that are successfully connected to
the DVR. Left-click to select a channel for viewing, or click Start All.
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Note The Start All button changes to Open All on the GUI.
Main Stream and Extra Stream - Navigate your mouse to a camera channel window to find the
Main Stream and the Extra Stream.
The Start All button enables/disables all channels in the real-time monitor. You can also select
the Main Stream or the Extra Stream.
Figure 1-8 Main Stream and Extra Stream
Start Talk Button
Figure 1-9 Start Talk Button
Enabling Bi-Directional Communication
1. Click to enable bi-directional communication.
2. Click in the control panel on the right to select the bi-directional communication mode.
There are four options for the communication mode: DEFAULT, G711a, G711u, and
PCM.
Figure 1-10 Talk Mode Options
Note After you enable bi-directional communication, if the audio input port that goes
from the device to the client end is using the first channel audio input port, then
the system will not encode the audio data from that one channel. Refer to the
Bi-Directional Communication Connection section in the User Guide for more
about the audio connections.
Disabling Bi-Directional Communication
After turning on Bi-directional Communication, the Start Talk button turns into an End Talk
button. Click this button to end bi-directional communication.
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Logging In | 23
Figure 1-11 End Talk Mode Button
Instant Record Button
Figure 1-12 Instant Record Button
Click Instant Record, and the button turns blue. The DVR begins manual recording. Click
Instant Record again to restore the DVR to the previous recording mode.
Local Play Button
The DVR can play back saved files (in the.dav format) in the PC.
1. Click Local Play, and an interface appears for selecting the playback file.
Figure 1-13 Local Play - Select a File Interface
2. Select a file, then click Open. A media player opens and plays the selected video.
Section 3: PTZ Control Panel, Image and Alarm Configuration Panels
PTZ Control Panel
Refer to the User Guide for more about controlling PTZ cameras.
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Image and Alarm Configuration Panels
Refer to the User Guide or see Configuring Image Settings on page 29 for more information
about Image settings.
Refer to the User Guide or see Alarms on page 97 for more information about Alarms.
Section 4: Viewer Configuration Controls
Table 1-2 Viewer Configuration Controls
Button Name Description
Video Quality Click to select the video quality. Select either High
quality or Low quality.
Fluency Click to configure the fluency. Select from Fluency
Level 1, Fluency Level 2, Fluency Level 3,
Middle level, Latency Level 1, Latency Level 2,
and Latency Level 3.
Full Screen Click to switch the viewer to show video full screen.
Click Esc (on your PC) to quit full screen.
WAN Login
Vertical
Synchronization
Single-channel
Window
Mulit-channel
Windows
After you have successfully logged in, you will be in WAN mode. In WAN mode, you can select
different channels and different modes at the bottom of the interface.
Click to configure vertical synchronization.
Click to switch to single channel viewing.
Click to switch to various multi-channel screen
configurations.
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Figure 1-14 WAN Mode Interface
Logging In | 25
The Difference Between LAN and WAN
• In WAN mode, by default, the DVR system opens the main stream for the first channel and
displays it on the monitor. The Open/Close button in the left pane does not work.
Note The window display mode and the channel number are assigned by default. For
example, for the 16-channel DVR, the maximum window split is 16 screens.
• When in Multiple-channel monitor mode, the DVR system assigns an extra stream to
monitor, by default. Double-click a channel, and the DVR system switches to a single
channel in the monitor. There are two icons in the top left corner of the channel. M means
Main Stream. S means Sub Stream.
• If you log in through WAN mode and are using the video function, then the DVR system
does not support alarm activation in the Alarm Setup interface.
Note For the Multiple-channel monitoring mode, by default, the DVR system assigns
an extra stream for monitoring. For each channel, the DVR supports both a Main
stream and a Sub stream. For one-channel live viewing, the Main Stream is used;
for Multiple-channel viewing, the Sub Stream is used. In multiple-channel mode,
all channels try to synchronize the time setting to the network, but the ability to
synchronize depends on your network settings.
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Note Because of bandwidth limitations, the DVR system can not support monitoring
and playback at the same time. To enhance search speed, the DVR system
automatically closes the monitoring or playback interface when you are
searching for recorded video in the configuration interface.
Logging Out
Click the Logout tab in the Main Menu. The DVR returns to the Login interface.
Figure 1-15 Login Interface
Uninstalling the Web Control
You can use the web un-install tool uninstall_web.bat to uninstall the web control plugin.
Note Before un-installing the web control plugin, close all web pages. If you do not,
then you might experience an error.
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2
Live Viewing 2
This chapter includes:
• A description of the DVR web client.
• Descriptions of image/relay output settings, including image settings.
• Descriptions of the Information available for viewing in live view, including system version,
log, connection log, and online user information.
Live Viewing
Left-click a channel name in Section 2, the Monitors Channel section, to select that channel for
viewing.
The video window shows statistics about the video.
Figure 2-1 Live View Video Window
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IP Address Bit Rate
Channel No.
Decoding Mode
Table 2-1 Live View Video Window Controls
Table 2-2 Live View Video Window Controls
Control Description
Display Device
Information
Digital Zoom Click this button and then left drag the mouse in the zone to zoom
Local Record When you click the Local Record button, the system/DVR begins
Snapshot Click to take a snapshot of the currently viewed video. All images
Audio Turn audio On or Off.
Close Window Close video in the current window.
Shows the following information about the video:
• IP address
• Channel number
• Bit rate
• Decoding mode: Select either M for Main stream or S for sub
stream.
in. Right-click the mouse to return to the original viewing status.
recording.
The recorded file is saved to the default system folder:
\RecordDownload.
are saved to the default system folder: \picture download.
Note This control has nothing to do with the system audio setup.
Image/Relay-out Settings
Configuring Image Settings
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Here you can adjust the selected channel’s brightness, contrast, hue, and saturation.
Live Viewing | 29
Figure 2-2 Image Settings
1. Click to select one channel’s video. The currently selected channel border turns Green to
indicate it is selected.
2. Click the Image adjustment buttons in Section 8. See LAN Mode Main Window on page
18.
Table 2-3 Image Settings
Setting Description
Adjusts the monitor’s video brightness.
Adjusts the monitor’s video contrast.
Adjusts the monitor’s video hue.
Adjusts the monitor’s video saturation.
Restores the system to its defaults value.
Reset image equilibrium.
To return the DVR system to default settings, click Reset.
Note All of these configurations apply to the Web Viewer only.
Information
Click Info on the toolbar in Preview mode to open the Info window.
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Version
Click Version to open the Version configuration interface.
Figure 2-3 Version Configuration Interface
Here you can view the recording channel, the alarm input/output information, the software
version, and the release date. None of these values can be changed; they are viewable only.
Log
Click Log in the Info menu to open the Log configuration interface.
Figure 2-4 Log Configuration Interface
Table 2-4 Log Configurations
Configuration Description
Start Time Set a start time for the log.
End Time Set an end time for the log.
Type Select from System Operation, Configuration Operation,
Data Operation, Event Operation, Record Operation, User
Management, Log Clear, and All.
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Search Click Search to find a log or logs that fit the search
requirements (Begin time, End time, and Type).
You can click Stop to terminate the current search.
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