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HCD5HIH
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Honeywell HCD5HIH, HCD5MIH, HCD5HIHX, HCD5MIHX, HCD5WIHX Reference Manual

...
®
equIP
Series
True Day/Night
Network Box Camera
NTSC / PAL
Reference Guide
Document 800-07067V5 – Rev A – 07/2013
Reference Guide
Revisions
Issue Date Revisions
V2 A 11/2011 Changed 800-07067V1from a User Guide exclusively for HCD5MIH/X. Added the
HCD5HDIH(X) and HCD5MWIH(X) cameras to this User Guide.
Added a note in Chapter 2 advising that the camera should not be connected to two different power sources at the same. Changed the number of users that can be logged on at the same time. Changed the length of time required to hold down the reset button. Added a note in the IP installation section suggesting that all Norton AntiVirus software be disabled before installing the IP software.
Added the information for installing the Honeywell IP Utility on Windows 7. And added Frame Rate to the list of available priority settings in the Compression Settings section.
V3 A 11/2011 Removed sentence in Specifications which states that only 4 users can log on at a
time. Removed notes throughout that referred to a limited number of users that can be logged on at a time. Updated the System Requirements. Added the step for Enabling Microsoft .NET Framework 3.5 to the Install Honeywell IP Utility Software section. Expanded on the Disable User Account Control section. Added WDR and LDC to the Auto Exposure Settings table. Changed the Immunity Regulatory specification from EN 50024 to 50130-4.
V4 A 08/2012 Corrected the description of the Alarm I/O and Audio I/O connectors in the
specifications for HCD5MIH(X) and HCD5WIH(X).
Changed EQUIP to equIP.
Updated the method for connecting to the Download Center website and downloading the IP Utility.
V5 A 07/2013 Updated URLs on back cover.
Updated the method for finding the User Guide.
Changed "Honeywell Camera ActiveX Software" to "Honeywell PSIA IP ActiveX Software".
Added notes about the removal of the credentials window for V49 or higher.
Updated the descriptions of ELC, ALC, and DSS, and of the descriptions of White Balance.
Updated Specifications for the cameras, including the minimum illumination for all cameras, the power consumption, the temperatures for all cameras, the Primary Stream Resolutions, the AES/ELC .
Moved the "Uninstalling the ActiveX" section from Chapter 3 to Chapter 4, as well as all Web Client information to Chapter 4.
Updated the Regulatory for all cameras.
Added a note about the automatic installation of a signed version of ActiveX when users log onto the Honeywell IP Utility for the first time.
Changed the Conformance from LVD 2006/95/EC to GPSD 2001/95/EC.
Changed the selections for and description of DNR.
Added information about D/N Control and Alarm Interlock Day/Night Switching.
4

Contents

About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Manufacturer’s Declaration of Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overview of the Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Selecting the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting the Back Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mounting the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 Installing the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About the Honeywell IP Utility and Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Step 1: Confirm Your System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Step 2: Install the Honeywell IP Utility Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Finding the equIP Series User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Step 3: Log Onto the IP Utility and Discover Network Devices . . . . . . . . . . . . . . . . . . . . . . 29
Step 4: Connect to a Device and Configure Network Settings . . . . . . . . . . . . . . . . . . . . . . 31
Connecting to or Disconnecting from Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring the IP Network Settings Automatically or Manually . . . . . . . . . . . . . . . . . 32
Interfacing with the equIP PSIA Device Via a Network Video Recorder . . . . . . . . . . . . . 34
Step 5: Launch the Web Client to View Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Uninstalling the IP Utility and/or the Bonjour Software . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Uninstalling the IP Utility Using the Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . 36
Uninstalling the IP Utility and/or the Bonjour Software Using the Control Panel . . . . . . . . 37
Document 800-07067V5 Rev A 5 07/2013
Contents
4 IP Camera Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
About the Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
User Profiles: Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Confirming Your System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring Your OS and Browser for ActiveX Installation on Microsoft IE . . . . . . . . . . . . . . . . 41
Configuring Windows 7 (32-bit and 64-bit) and IE Security Settings . . . . . . . . . . . . . . 41
Configuring Windows XP Service Pack 3 and IE Security Settings . . . . . . . . . . . . . . . 48
Logging On and Off the IP Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Launching the Web Client from IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Logging Onto the Web Client from Internet Explorer . . . . . . . . . . . . . . . . . . . . . .54
Uninstalling the Honeywell PSIA IP ActiveX: Microsoft IE . . . . . . . . . . . . . . . . . . . . 55
Logging Out of the Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Navigating the Web Client User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Taking a SnapShot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring IP and Firmware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Resetting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Primary Stream Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Secondary Stream Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Statistics: Received Bit Rate and Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Basic Camera Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Auto Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
White Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Tamper Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring Video Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Alarm and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Alarm Interlock Day/Night Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Appendix A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Problem: Live View Does Not Display the Expected Video . . . . . . . . . . . . . . . . . . . . . . . . 83
Problem: Failure of IP Utility Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Problem: Web Client Does Not Display the Expected Video . . . . . . . . . . . . . . . . . . . . . . . 84
Problem: Cannot Connect to a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Appendix B HCD5HIH(X) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Appendix C HCD5MIH(X) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appendix D HCD5WIH(X) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Appendix E Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide

Figures

Figure 1-1 Camera Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 2-1 Back Focus Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-2 Camera Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 2-3 Camera Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 2-4 Alarm Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 2-5 Normal Alarm States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 2-6 Alarm Output Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 3-1 Honeywell IP Utility Log On Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 3-2 Honeywell IP Utility User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-3 Setting the IP Network Settings Automatically or Manually . . . . . . . . . . . . . . . . . . 33
Figure 3-4 ActiveX Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 3-5 Web Client Interface After Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 4-1 Windows Firewall Settings for IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-2 Allowed Programs List in IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 4-3 Adding IE to the Allowed Programs List. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-4 Searching for UAC in the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-5 User Account Control Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-6 Preferred UAC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-7 Run IE as Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 4-8 Camera Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 4-9 Trusted Sites Configuration Page in IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-10 Trusted Sites List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-11 Adding a Whole Subnet to the List of Trusted Sites. . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-12 Allowing IE through the Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-13 Camera Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 4-14 Trusted Sites Configuration Page in IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 4-15 Trusted Sites List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 4-16 Adding a Whole Subnet to the List of Trusted Sites. . . . . . . . . . . . . . . . . . . . . . 52
Figure 4-17 Launching the Web Client from the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-18 ActiveX Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 4-19 Web Client Window Layout: Administrator Log On . . . . . . . . . . . . . . . . . . . . . . 56
Figure 4-20 Web Client: Administrator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 4-21 Web Client: Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 4-22 Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 4-23 IP and Firmware Settings: Device Information Tab . . . . . . . . . . . . . . . . . . . . . . 60
Document 800-07067V5 Rev A 7 07/2013
Figures
Figure 4-24 Compressions Settings Tab: Primary Stream . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 4-25 Primary Stream Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 4-26 Secondary Stream Video Codec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 4-27 Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 4-28 Bit Rate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 4-29 Frame Rate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 4-30 Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 4-31 Video Analytics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 4-32 Tamper Detection Settings on the Video Analytics Tab. . . . . . . . . . . . . . . . . . . . 71
Figure 4-33 Video Analytics Alarm Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 4-34 Video Motion Detection Configuration - 30% Sensitivity Level . . . . . . . . . . . . . . . . 77
Figure 4-35 Video Motion Detection Configuration - 50% Sensitivity Level . . . . . . . . . . . . . . . . 77
Figure 4-36 Video Motion Detection Configuration - 80% Sensitivity Level . . . . . . . . . . . . . . . . 78
Figure 4-37 Video Motion Detection Configuration - 30% Sensitivity Level for a Wide Field of View . . . 78
Figure 4-38 Video Motion Detection Configuration - 50% Sensitivity Level for a Wide Field of View . . . 79
Figure 4-39 Video Motion Detection Configuration - 80% Sensitivity Level for a Wide Field of View . . . 79
Figure 4-40 Video Motion Detection Configuration - A Combination Setup . . . . . . . . . . . . . . . . 80
Figure 4-41 Audio and IO Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 4-42 D/N Control Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 4-43 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure A-1 Limited or No Connection Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure B-1 Camera Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure C-1 Camera Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure D-1 Camera Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide

Tables

Table 1-1 Network Cameras Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table 3-1 PC Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 3-2 Items Installed On Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 3-3 IP Network Device Setting Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 4-1 User Profiles and Permissions for the Web Client . . . . . . . . . . . . . . . . . . . . . . . 40
Table 4-2 PC Minimum Requirements for ActiveX . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 4-3 Tabs in the Web Client Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Table 4-4 Video Streaming Resolutions - 1080p Resolution Primary Stream . . . . . . . . . . . . . . 63
Table 4-5 Video Streaming Resolutions - 720p Resolution Primary Stream . . . . . . . . . . . . . . . 64
Table 4-6 Video Streaming Resolutions - 1080p Resolution Secondary Stream. . . . . . . . . . . . . 64
Table 4-7 Video Streaming Resolutions - 720p Resolution Secondary Stream . . . . . . . . . . . . . 64
Table 4-8 Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Table 4-9 Selecting Quality, Bit Rate, or Frame Rate.. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 4-10 Auto Exposure Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Table 4-11 White Balance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Table 4-12 Blur Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Table 4-13 Blinding Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Table 4-14 Scene Change Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Document 800-07067V5 Rev A 9 07/2013
Tables
10
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide

About This Document

This document introduces the Honeywell HCD5 Series of High Resolution True Day/Night Network Box Cameras. This series includes the following cameras:
• HCD5HIH(X) 1080p True Day/Night Network Box Camera
• HCD5MIH(X) 720p True Day/Night Network Box Camera
• HCD5WIH(X) 720p Wide Dynamic True Day/Night Network Box Camera
This document explains how to install, configure and operate the camera in a network environment. This document is intended for system installers, administrators, and operators.

Overview of Contents

This document contains the following chapters and appendixes:
• Chapter 1, Introduction, introduces the Honeywell network box camera and gives a functional overview of its components.
• Chapter 2, Installation and Setup, provides procedures for installing cameras, lens adjustment, and setting up a network camera environment.
• Chapter 3, Installing the Honeywell IP Utility, describes how to install and use the Honeywell IP Utility and web client software.
• Chapter 4, IP Camera Web Client, describes how to use the web client application to view video and configure the available settings for the network camera.
• Appendix A, Troubleshooting, lists common problems encountered when setting up the network camera.
• Appendix B, HCD5HIH(X) Specifications, provides specifications for HCD5HIH(X) cameras.
• Appendix C, HCD5MIH(X) Specifications, provides specifications for HCD5MIH(X) cameras.
• Appendix D, HCD5WIH(X) Specifications, provides specifications for HCD5WIH(X) cameras.
•The Glossary explains terms and initializations used in this guide.
•The Index provides quick access to commonly searched terms.
Document 800-07067V5 Rev A 11 07/2013
About This Document
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Cautions and Warnings

Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty.
WARNING! 24 V AC models require the use of CSA Certified/UL Listed
Class 2 power adapters to ensure compliance with electrical safety standards. Power over Ethernet (PoE) should meet the IEEE 802.3 af PoE standard.

FCC Compliance Statement

12
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.
Caution When powering the camera from 24 V AC, a UPS source should
be considered to ensure satisfactory performance.
Information to the User: This equipment has been tested and found to comply with the limits for a Class B digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference. For example, try reorienting or relocating the receiving antenna, increasing the separation between the equipment and receiver, or connecting the equipment to an outlet on a different circuit.
Caution Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.

Manufacturer’s Declaration of Conformance

North America

The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1.

Europe

The manufacturer declares that the equipment supplied with this guide is compliant with the European Parliament and Council Directive on the Restrictions of the use of certain Hazardous Substances in electrical and electronic equipment (2011/65/EU), the General Product Safety Directive (2001/95/EC) and the essential requirements of the EMC directive (2004/108/EC), conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950-1 for electrical equipment safety.

Warranty and Service

Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
Document 800-07067V5 Rev A 13 07/2013
About This Document
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
14
1
Introduction
Reset button restores factory default settings
CS lens mount
Lens connector for DC Auto Iris lens plug
Honeywell’s High Resolution True Day/Night Network Box Cameras provide high picture quality remote video surveillance over a network connection. See Table 1-1 for a list of camera models.
Table 1-1 Network Cameras Model Numbers
Model Number Description
HCD5HIH True Day/Night 1080p Network Camera, NTSC
HCD5HIHX True Day/Night 1080p Network Camera, PAL
HCD5MIH True Day/Night 720p Network Camera, NTSC
HCD5MIHX True Day/Night 720p Network Camera, PAL
HCD5WIH True Day/Night Wide Dynamic 720p Network Camera, NTSC
HCD5WIHX True Day/Night Wide Dynamic 720p Network Camera, PAL
Figure 1-1 Camera Overview
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Introduction

Features

The Honeywell Megapixel IP Box Camera has the following features:
Camera Resolution Progressive Scan Sensor
HCD5HIH/X
HCD5MIH/X
HCD5WIH/X
• Mechanical Infrared (IR) cut filter ensures excellent low light performance
• Camera Tamper Detection
• Video Motion Detection
• H.264 and MJPEG compression
• Dual digital video streams simultaneously, independently configurable
• Remote firmware updates
• Support of both Dynamic and Static IP address assignment
• Multiple levels of password-protected remote access prevents unauthorized users from altering system settings
• Advanced IP Utility software
• Web server for remote setup of camera video and network parameters
• 24 V AC or PoE IEEE 802.3 af choice of power inputs
• Input and output alarm contacts support
• Bi-directional audio support
• Local video out – aim and focus
• PSIA compliant
1080p (1920 x 1080) 1/2.7" color CMOS
720p (1280 x 720) 1/4" color CMOS
720p (1280 x 720) 1/3" color CMOS
16
2
Installation and Setup
This chapter describes how to:
• Mount the camera(s)
• Adjust the camera(s) for the clearest image
• Set up cameras in a network system

Before you Begin

Before you install your IP box camera:
• Please read this guide carefully. Keep this guide for future reference.
• Before installing the camera, Honeywell recommends that you download the latest
software updates. Go to
http://www.honeywellsystems.com/support/download-center/index.html and follow
the instructions on the page to logon, find your camera, and then download the latest software updates.
Note You will need a Username and Password to log in to the Download Center. To
receive a Username and Password, contact the customer service center for your region. Contact information is found on the Download Center page.

Unpack Everything

Check that the items received match those listed on the order form and packing slip. The packing box should include, in addition to this User Guide:
• One network camera
• 3-pin terminal block for Power input
• 4-pin terminal block for Alarm input/output
• One product warranty
• One DVD containing the product software and the User Guide
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Installation and Setup
If any parts are missing or damaged, contact the dealer you purchased the camera from or call Honeywell Customer Service (see Warranty and Service on page 13).

Overview of the Installation Procedure

This network camera is intended for indoor use only. If you choose to mount the camera outdoors, you must employ a suitable weatherproof enclosure (such as Honeywell’s HHC12 camera housing). Seewww.honeywellvideo.com/products/cameras/index.html for information on Honeywell weatherproof enclosures and mounting brackets.
Note Please familiarize yourself with the installation procedure and complete each
step in the sequence given.
The initial installation of a network camera consists of the following steps:

Installation

Selecting the Lens

Step See …
1 Select the lens. Selecting the Lens, page 18
2 Adjust the back focus. Adjusting the Back Focus, page 19
3 Mount the camera. Mounting the Camera, page 19
4 Connect the camera. Connecting Video, page 20
5 Program the camera. Camera Setup, page 67
18
The network camera supports the use of a manual iris lens or DC (Direct Drive) auto iris lens. When using a DC auto iris lens, it should be connected to the camera through the 4-pin square socket located at the side of the camera (see Figure 2-1).
If you are dissatisfied with the sharpness of the image, then you should ensure that you are using a megapixel lens. For a list of recommended lenses, go to
www.honeywellvideo.com/products/cameras/index.html.
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide
Setscrews
Reset button restores factory default settings
Lens connector for DC auto Iris lens
Focus ring

Adjusting the Back Focus

The back focus adjustment is accessible at the front end of the camera housing to adjust the back focal length or picture focus.
The range of adjustment allows the CS-mount lenses to be used without the need for a spacer ring.
Figure 2-1 Back Focus Adjustment
1. Loosen the setscrews with a Phillips screwdriver.
2. Adjust the focus ring at the front end of the camera housing to focus the picture.
3. Re-tighten the setscrews.

Mounting the Camera

Mounting points are provided on the top and bottom of the camera and are used to mount the camera on a bracket or tripod for indoor applications. They are designed to accept standard sized mounting bolts (1/4 x 20). The mounting bracket must be capable of supporting the weight of the camera and its lens.
Caution Some installation codes state that the mounting bracket must be
For outdoor applications, mount the camera inside a weatherproof enclosure. See
www.honeywellvideo.com/products/cameras/index.html for information on Honeywell
weatherproof enclosures.
capable of supporting up to four times the combined weight of the camera and lens.
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Installation and Setup
Use standard size mounting bolts (1/4 x 20) to mount the camera on a bracket or tripod.
Analog video connection for a spot monitor
24 V AC power
Audio line level input and output connections (600 Ohm impedance).
RJ45 Ethernet network connection (using 10Base T or 100Base TX cable). Also for Power over Ethernet (PoE 802.3 af).
Alarm input (maximum rated voltage level 24 V DC) and output. Contacts rated 12 V DC @ 0.5 A.

Wiring

Figure 2-2 Camera Mount
Caution Installation must be performed by a qualified service technician and

Connecting Video

Figure 2-3 Camera Connections
must be in accordance with all national and local mechanical and electrical codes.
20
Spot Monitor
The analog video connection is available as a test output and should be used during installation to aim and focus the camera as needed.
Connect the VIDEO connector on the rear of the camera to the video input connector on your spot monitor.
Network RJ-45 Ethernet Connection
The main video connection for your network camera will be made through your Ethernet network connection. Connect the Ethernet connector on the rear of the camera to your network using an Ethernet (10Base-T, 100Base-TX) cable.

Connecting Power

Caution When connecting a power supply, use a 24 V AC power plug or a PoE
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide
Note You can connect your camera to a network or connect it directly to a PC or
laptop using a crossover cable.
IEEE 802.3 (Power over Ethernet) compatible hub. To avoid damage to the camera, never connect more than one type of power supply at the same time.
WARNING! The use of a CSA Certified/UL Listed Class 2 power supply is
required to ensure compliance with electrical safety standards.
Note Check the power source from the external power supply before applying
power to the camera.
1. Connect the camera to a power supply appropriate for your installation:
• 24 V AC power supply (proceed to step 2)
• Power over Ethernet (PoE IEEE 802.3 af) 48 V DC power supply
Note Connect power either from a 24 V AC source or CAT5 Ethernet connector
(PoE). It is not recommended to connect both power sources at the same time.
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Installation and Setup
Note If you are using PoE (802.3 af), power will automatically be supplied to the
camera through the network cable.
2. Plug in the power supply. Use a screwdriver to first loosen the ~AC 24 V terminal screws on the terminal block.
Note To ease installation, the terminal block can be removed. The power
connections of the removable terminal block are not polarity-sensitive. Connect either power lead to either connector terminal.
3. Secure the power leads by tightening the terminal screws until snug.
4. Plug the power supply into an appropriate power source.
Note For secure installations, surface-mounted cables should be protected by
plastic or metal cable covers.
Note If your installation involves a 24 V AC power source, then please wait
approximately 60 seconds after connecting to a power source for video to appear on the local video out.
Caution Installation must be performed by a qualified service technician. The
proper wire gauge for the distance and number of cameras must be determined to maintain 24 V AC at each camera.
Caution When powering the camera from 24 V AC, a UPS source should be
considered to ensure satisfactory performance.
22
Note Connect power either from a 24 V AC source or CAT5 Ethernet connector
(PoE). It is not recommended to connect both power sources at the same time.

Connecting Alarms

IN
OUT
IN
OUT
ALARM
Normally closed
Normally opened
WARNING! Do not exceed the maximum rating of 12 V DC, 0.5 A on alarm
The network camera has one alarm input and one alarm output available to connect to peripheral devices (Figure 2-4).
Figure 2-4 Alarm Connections
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide
output connections.
Connect mechanical or electrical switches to the alarm input connection to allow event-triggered recording. When alarm inputs are configured, the camera triggers an alarm only when the normal state (open or closed) changes (see Figure 2-5). See Alarm Settings on page 81 to configure the alarm inputs.
The network camera has a D/N Control setting which allows control of the moving IR cut filter when there is a change in state from Normally Open to Normally Closed or from Normally Closed to Normally Open for Alarm input (see Alarm Interlock Day/Night Switching on page 81 for more information). In this way, the moving IR cut filter and the day/night operation of the camera can be interlocked with external lighting changes using a common controller such as a photocell or timer.
Figure 2-5 Normal Alarm States
Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of the camera that an alarm is activated. See Figure 2-6 for alarm connection.
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Installation and Setup
+
–
IN
OUT
IN
OUT
ALARM
In
Out
+
–
Figure 2-6 Alarm Output Connection
The alarm output can be configured to provide normally open or normally closed contacts (see Alarm Settings on page 81 to configure the alarm output). Contacts will be rated for 12 V DC @ 0.5 A.

Connecting Audio

The network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. The camera can transmit audio from the camera to the client (PC) using any audio source that provides an industry standard line level input (3.5 mm jack). The camera can also receive audio from the client (PC) and provide an industry standard line level output (3.5 mm jack) suitable to connect to audio devices. Audio input and output have 600 Ohm impedance. See Audio Settings on page 82 to configure audio options.

Restoring Factory Defaults

Your network camera has a Factory Reset switch on the side of the camera (see Figure 2-1). Use this switch to restore your camera options and passwords to their default settings. Use a pin or straightened paper clip to press and hold the Reset switch for five seconds.
24
3
Installing the Honeywell IP Utility
This chapter describes how to:
• Install and log onto the IP Utility
• Connect to a device and configure network settings using the IP Utility
• Uninstall the IP Utility and/or the Bonjour software
• Perform firmware upgrades

About the Honeywell IP Utility and Web Client

About the Honeywell IP Utility

The Honeywell IP Utility is a software application that is installed from a DVD or downloaded from the Honeywell Security Group website (www.honeywellvideo.com/products/cameras/index.html). It is installed on a local workstation and primarily used by Administrators to configure the equIP products residing on an IP network.
®
Series of
The IP Utility enables users to:
• Discover devices on a network
• Configure the IP network settings, name devices, upgrade firmware, change passwords.
• Open individual web client applications for each discovered device.
Updating the Honeywell IP Utility
Honeywell recommends that you regularly check the Honeywell website for the latest available software updates. Go to http://www.honeywellsystems.com/support/download-center/index.html and follow the instructions on the page to logon, find your camera, and then download the software updates.
Document 800-07067V5 Rev A 25 07/2013
Installing the Honeywell IP Utility
Note You will need a Username and Password to log in to the Download Center. To
receive a Username and Password, contact the customer service center for your region. Contact information is found on the Download Center page.
Note Before installing and using the Honeywell IP Utility, confirm that your camera
is connected to the network through an Ethernet cable (see Network RJ-45
Ethernet Connection on page 21).

Step 1: Confirm Your System Requirements

Note Windows administrator privileges are required to install the Honeywell IP
Utility and associated software.
Note Contact the network administrator if there are any questions regarding the
local area network (LAN) or any other network related issues.
26
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide
Install the Honeywell IP Utility on a work station with the minimum requirements (outlined in Table 3-1). After the IP Utility is installed, the same computer workstation can be used to access the web client.
Table 3-1 PC Minimum System Requirements
Component Requirement
Operating System
Processor Intel
RAM 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Table 3-2 Items Installed On Your System
Item Function
Honeywell IP Utility software To enable use of the web client to configure
Bonjour software To discover cameras on the network.
IE6 Windows XP SP3
Windows 2003 Server R2 32-bit
IE7 Windows 2008 Server 32/64-bit and R2 64-bit
IE8 Windows XP SP3
Windows 2003 Server R2 32-bit Windows 7 (32/64-bit) Windows 2008 Server 32/64-bit Windows 2008 Server R2 64-bit
IE9 Windows 7 (32/64-bit)
Windows 2008 Server 32/64-bit Windows 2008 Server R2 64-bit
®
Pentium® IV, 3.1 GHz or faster
cameras and view live video.
Honeywell PSIA IP Adapter software
Honeywell PSIA IP ActiveX software
To enable web client and systems operation with PSIA devices.
To enable live streaming of video on the web client.

Step 2: Install the Honeywell IP Utility Software

1. Close all other applications that might be open on your computer.
Note We recommend that you disable any Norton AntiVirus software that might be
running on the workstation.
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Installing the Honeywell IP Utility
2. Disable User Account Control (UAC) Settings (for Windows 7 and Windows 2K8 only).
3. Open the Honeywell IP Utility InstallShield Wizard.
Note If InstallShield does not open automatically, navigate to [DVD
If you do not disable UAC, you will be unable to install the ActiveX software. a. Go to Getting Started Change UAC Setting. b. Change the UAC setting to Never Notify. c. Click OK to save the new setting.
Method 1: DVD
Insert the DVD into the DVD-ROM drive.
drive]\Honeywell IP Utility\Honeywell IP Utility Setup.exe. Double-click on the file to launch the program.
Method 2: Website
a. Navigate to
http://www.honeywellsystems.com/support/download-center/index.html.
b. Follow the instructions on the page to log on, and find your camera.
Note You will need a Username and Password to log in to the Download Center. To
receive a Username and Password, contact the customer service center for your region. Contact information is found on the Download Center page.
c. Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility
Set-up.exe icon from where you extracted the file.
4. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions. After the installation is complete, a Honeywell IP Utility icon displays on the desktop.

Finding the equIP Series User Guide

Please look for the user guide on the software DVD that came with your camera.
28
HCD5 equIP® Series True Day/Night Network Box Camera Reference Guide

Step 3: Log Onto the IP Utility and Discover Network Devices

1. Double-click the Honeywell IP Utility icon on your desktop.
-OR­Click Start IP Utility. The Honeywell IP Utility Log On window opens.
Figure 3-1 Honeywell IP Utility Log On Window
Programs Honeywell Video Systems IP Utility Honeywell
Note If the IP Utility you are using is V49 or higher, then you will not get the
credential window when logging in.
2. Select Administrator or Guest from the User Name drop-down list.
3. Enter the case-sensitive password in the Password field.
• The default Administrator password is 1234.
• The default Guest password is guest.
Note During the installation set up, you must log on as an Administrator to access
all the features.
4. Click the arrow button . The Honeywell IP Utility Interface opens.
Note All examples in this User Guide show the GUI for the HCD5MIH(X) model
camera, unless otherwise specified.
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Installing the Honeywell IP Utility
The About menu displays the software version installed.
The Status bar displays how many devices are on the network, which one you are connected to, and which user is logged on.
The Discovery pane lists the IP devices found on the network and groups by device type.
On the User tab, Administrators can change the web client user passwords.
IP Network Setting assigns network settings automatically or manually.
Connect button
Disconnect button
Limited/No connectivity button
Refresh button
Upgrade Firmware downloaded from the Honeywell website.
Use the Product Filter drop-down menu to select a specific device, such as all
HCD5 series cameras.
Click Apply to save manually configured network settings.
Use Launch Browser to open the HCD5 series IP web client for each device.
Use Batch Firmware Upgrade to select a group of devices and upgrade the firmware for all.
Enable or disable HTTP
Server. (IP Utility v45 or lower)
Figure 3-2 Honeywell IP Utility User Interface
The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface.
5. Automatically discover or manually refresh the list of devices on the network. Use the manual refresh if a new device was added after you logged onto the system.
• You do not need to do anything to discover devices. When you log on to the IP
Utility, the devices on the network — including the devices on other subnets — are automatically discovered and listed in the Discovery pane. After the initial discovery, the network automatically continues to discover devices that are newly added to the network.
• To manually refresh the device list, click the Refresh ( ) button, located near
the top of the Discovery pane.
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