Honeywell HCD554IP, HCD554IPX, HCS554IP, HCS554IPX Reference Manual

Page 1
EQUIP™ Series
IP Camera
NTSC / PAL
HCD554IP HCD554IPX HCS554IP HCS554IPX
Reference Guide
Document 800-00250 – Rev C – 08/08
Page 2
Revisions
A 08/07 New document (Pre-release version).
B 02/08 Production released version of the manual.
C 08/08 Revised production released version for technical review comments; Add trademark
to EQUIP; updated back cover.
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EQUIP Series IP Camera Reference Guide

Contents

About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manufacturer’s Declaration of Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview of Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Camera Components and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Selecting the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adjusting the Back Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mounting the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Connecting Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3 Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preparing the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Uninstalling the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Logging On to the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Changing the User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
IP Camera Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Discovering Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting to Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring IP Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Launching the Web-Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Changing Web-Client Application Password. . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Document 800-00250 Rev C 3 08/08
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Contents
4 IP Camera Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessing the IP Camera Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
First Time Setup Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Installing Honeywell IP (ActiveX Plug-in) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Uninstalling Honeywell IP (ActiveX Plug-in) . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Navigating the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Auto Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
White Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Video Blurring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Camera Blinding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Camera Field of View Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Appendix A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Problem: Web-Client Does Not Display the Expected Video . . . . . . . . . . . . . . . . . . . . . . . 47
Problem: Cannot Connect to a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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EQUIP Series IP Camera Reference Guide

Figures

Figure 1-1 Camera Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 2-1 Back Focus Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 2-2 Camera Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-3 Camera Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-4 Alarm Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-5 Normal Alarm States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-6 Alarm Output Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 3-1 IP Utility Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 3-2 IP Utility Change Password Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 3-3 IP Utility User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 3-4 IP Network Settings Obtained Automatically . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 3-5 IP Network Settings Obtained Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 3-6 IP Utility Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 3-7 Changing Web-Client User Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 4-1 Internet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 4-2 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 4-3 Logon Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 4-4 Honeywell IP Installation (ActiveX Plug-in) . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 4-5 Web-Client: Administrator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 4-6 Web-Client: Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 4-7 Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 4-8 Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 4-9 Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 4-10 Video Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-11 Video Analytics Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure A-1 ActiveX Control Failed Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure A-2 Install Unknown Software Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure A-3 Limited or No Connection Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure B-1 Network Camera Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Document 800-00250 Rev C 5 08/08
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Figures
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About This Document

This document introduces the Honeywell Color Day/Night Network Camera. It covers how to install, configure and operate the camera in a network environment. See Table 0-1 for a list of camera models.
Table 0-1 Network Camera Model Numbers
Model Number Description
HCD554IP True Day/Night Network Camera, NTSC, Analog output
HCD554IPX True Day/Night Network Camera, PAL, Analog output
EQUIP Series IP Camera Reference Guide
HCS554IP Day/Night Network Camera, NTSC, Analog output
HCS554IPX Day/Night Network Camera, PAL, Analog output
This document is intended for system installers, administrators, and operators.

Overview of Contents

This document contains the following chapters and appendixes:
Chapter 1, Introduction, introduces the Honeywell network camera and gives a functional overview of its components.
Chapter 2, Installation and Setup, provides procedures for installing cameras, lens adjustment, and setting up a network camera environment.
Chapter 3, Configuring Network Settings, describes how to install and use the Honeywell IP Utility application.
Chapter 4, IP Camera Web-Client, describes how the Web-Client application is used to view video and configure the available settings for the network camera.
Appendix A, Troubleshooting, lists common problems encountered when setting up the network camera.
Appendix B, Specifications, provides specifications for the network camera.
Document 800-00250 Rev C 7 08/08
Page 8

Cautions and Warnings

CAUTION
RISK OF
ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE THE COVER. NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL
Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty.
WARNING! 12 VDC/24 VAC models require the use of CSA Certified/UL
Listed Class 2 power adapters to ensure compliance with electrical safety standards. Power over Ethernet (PoE) should meet the IEEE 802.3 af PoE standard.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.
THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT.
THIS SYMBOL INDICATES THAT IMPORTANT OPERATING AND MAINTENANCE INSTRUCTIONS ACCOMPANY THIS UNIT.
Caution When powering the camera from 24 VAC, a UPS source should
be considered to ensure satisfactory performance.

FCC Compliance Statement

Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
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EQUIP Series IP Camera Reference Guide
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference. For example, try reorienting or relocating the receiving antenna, increasing the separation between the equipment and receiver, or connecting the equipment to an outlet on a different circuit.
Caution Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.

Manufacturer’s Declaration of Conformance

North America

The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1.

Europe

The manufacturer declares that the equipment supplied with this guide is compliant with the essential protection requirements of the EMC directive 89/336/EEC and the Low Voltage Directive LVD 73/23 EEC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for Electrical Equipment safety.

Warranty and Service

Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
Document 800-00250 Rev C 9 08/08
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Introduction
The Honeywell color day/night network camera provides high picture quality remote video surveillance over a network connection. See Table 1-1 for a list of camera models.
Table 1-1 Network Camera Model Numbers
Model Number Description
HCD554IP True Day/Night Network Camera, NTSC, Analog output
HCD554IPX True Day/Night Network Camera, PAL, Analog output
HCS554IP Day/Night Network Camera, NTSC, Analog output
HCS554IPX Day/Night Network Camera, PAL, Analog output
Figure 1-1 Camera Overview
1
CS lens mount
Lens connector for Auto Iris lens plug
Reset button restores factory default settings
Document 800-00250 Rev C 11 08/08
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Introduction

Features

The Honeywell network camera has the following features:
Built-in high-resolution color video camera with 1/3” IT Super HAD CCD
CS-mount lens
Excellent signal-to-noise ratio of more than 50 dB
Supports Filter moving Day/Night (HCD554IP) and Electronic Day/Night (HCS554IP) function
Minimum illumination of 0.7 lux color, 0.2 lux B/W (HCD554IP) or 0.5 lux B/W (HCS554IP)
Compatible with Manual Iris lens or DC Iris lens
True color reproduction from various light sources
All camera functions including ELC, ALC, AGC, BLC, Day/Night, White balance can be controlled by remote site through Ethernet
Real-time encoding 25/30 FPS (PAL/NTSC) in all resolutions
Supports MPEG4 encoding
Bi-directional audio communication
One alarm input (NO/NC) and one alarm output (Relay)
12 VDC, 24 VAC and PoE (IEEE 802.3 af) power supply, automatically detected by the camera
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Installation and Setup
This chapter describes how to:
Mount the camera(s)
Adjust the camera(s) for the clearest image
Set up cameras in a network system

Before you Begin

Please read this guide carefully before you install the network camera.
2
Before installing the camera, Honeywell recommends that you check
www.honeywellvideo.com/products/cameras/ to find your camera and download the
latest manuals and software updates.

Unpack Everything

Check that the items received match those listed on the order form and packing slip. The packing box should include, in addition to this User Guide:
One fully-assembled network camera
3-pin terminal block for Power input
4-pin terminal block for Alarm input/output
One product warranty
One CD containing the software
If any parts are missing or damaged, contact the dealer you purchased the camera from or call Honeywell Customer Service (see Warranty and Service on page 9).
Keep this guide for future reference.
Document 800-00250 Rev C 13 08/08
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Installation and Setup

Overview of Installation Procedure

Note Please familiarize yourself with the installation procedure and complete each
step in the sequence given.
The initial installation of a network camera consists of the following steps:
Step See …
1 Select the lens. page 14
2 Adjust the back focus. page 15
3 Mount the camera. page 15
4 Connect the camera. page 16
5 Program the camera. page 37

Camera Components and Functions

The network camera is intended for indoor use only. If you choose to mount the camera outdoors, you must employ a suitable weatherproof enclosure (such as Honeywell’s HHC12 camera housing) with your network camera. See www.honeywellvideo.com for information on Honeywell weatherproof enclosures and mounting brackets.

Installation

Selecting the Lens

The network camera supports the use of a manual iris lens or DC (Direct Drive) iris lens. When using a DC iris lens, it should be connected to the camera through the 4-pin square socket located at the side of the camera (see Figure 2-1).
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Adjusting the Back Focus

The back focus adjustment is accessible at the front end of the camera housing to adjust the back focal length or picture focus.
The range of adjustment allows the CS-mount lenses to be used without the need for a spacer ring.
Figure 2-1 Back Focus Adjustment
Setscrews
EQUIP Series IP Camera Reference Guide
Lens connector for Auto Iris lens
Focus ring
1. Loosen the setscrews with a Phillips screwdriver.
2. Adjust the focus ring at the front end of the camera housing to focus the picture.
3. Re-tighten the setscrews.

Mounting the Camera

Mounting points are provided on the top and bottom of the camera and are used to mount the camera on a bracket or tripod for indoor applications. They are designed to accept standard sized mounting bolts (1/4 x 20). The mounting bracket must be capable of supporting the weight of the camera and its lens.
Caution Some installation codes state that the mounting bracket must be
For outdoor applications, mount the camera inside a weatherproof enclosure. See
www.honeywellvideo.com for information on Honeywell weatherproof enclosures.
Reset button restores factory default settings
capable of supporting up to four times the combined weight of the camera and lens.
Document 800-00250 Rev C 15 08/08
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Installation and Setup
Use standard size mounting bolts (1/4 x 20) to mount the camera on a bracket or tripod.

Wiring

Figure 2-2 Camera Mount
24 VAC/12 VDC power
RJ45 Ethernet network connection (using 10Base T or 100Base TX cable). Also for Power over Ethernet (PoE 802.3 af).
Caution Installation must be performed by a qualified service technician and

Connecting Video

Figure 2-3 Camera Connections
VIDEO
OUT
AC24VDC12V
+
POW ER
GNDGND
~ ~
ETHERNET
AUDIO
OUT
IN IN
ALARM
OUTIN
must be in accordance with all national and local mechanical and electrical codes.
Connect to spot monitor
Alarm input (maximum rated voltage level 24 VDC) and output. Contacts rated 12 VDC @ 0.5 A.
Audio line level input and output connections (600 Ohm impedance).
16
Spot Monitor
The analog video connection is available as a test output and should be used during installation to position and aim the camera as needed.
Connect the VIDEO connector on the rear of the camera to the video input connector on your spot monitor.
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Network RJ-45 Ethernet Connection
The main video connection for your network camera will be made through your Ethernet network connection. Connect the Ethernet connector on the rear of the camera to your network using an Ethernet (10Base-T, 100Base-TX) cable.

Connecting Power

Caution When connecting a power supply, use either a 12 VDC or 24 VAC
EQUIP Series IP Camera Reference Guide
Note You can connect your camera to a network or connect it directly to a PC or
laptop using a crossover cable.
power plug or use a PoE IEEE 802.3 (Power over Ethernet) compatible hub. To avoid damage to the camera, never connect more than one type of power supply at the same time.
WARNING! The use of a CSA Certified/UL Listed Class 2 power supply is
required to ensure compliance with electrical safety standards.
Note Check the power source from the external power supply before applying
power to the camera.
1. Connect the camera to a power supply appropriate for your installation:
12 VDC or 24 VAC power supply (proceed to step 2)
Power over Ethernet (PoE IEEE 802.3 af) 48 VDC power supply
Note If you are using PoE (802.3 af), power will automatically be supplied to the
camera through the network cable.
2. Plug in the power supply. Use a screwdriver to first loosen the ~AC24V/DC12V terminal screws on the terminal block.
The RJ-45 jack LED briefly illuminates to show that the camera is receiving power. If it does not illuminate, check the connections and the power source.
Document 800-00250 Rev C 17 08/08
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Installation and Setup
Note To ease installation, the terminal block can be removed. The power
connections of the removable terminal block are not polarity-sensitive. Connect either power lead to either connector terminal.
3. Secure the power leads by retightening the terminal screws until snug.
4. Plug the power supply into an appropriate power source. The LED on the RJ-45 jack illuminates to show that the camera is receiving power. If it does not illuminate, check the removable terminal block connections and the power source.
Note For secure installations, surface mounted cables should be protected by
plastic or metal cable covers.
Caution Installation must be performed by a qualified service technician. The
proper wire gauge for the distance and number of cameras must be determined to maintain 12 VDC/24 VAC at each camera.
Caution When powering the camera from 24 VAC, a UPS source should be
Caution Connect power either from a 24 VAC/12 VDC source or CAT5 Ethernet

Connecting Alarms

WARNING! Do not exceed the maximum rating of 12 VDC, 0.5 A on alarm
The network camera has one alarm input and one alarm output available to connect to peripheral devices (Figure 2-4).
considered to ensure satisfactory performance.
connector (PoE); never both at the same time.
output connections.
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EQUIP Series IP Camera Reference Guide
Figure 2-4 Alarm Connections
OUT OUT
IN IN
ALARM
Connect mechanical or electrical switches to the alarm input connection to allow event-triggered recording. When alarm inputs are configured, the camera triggers an alarm only when the normal state (open or closed) changes (see Figure 2-5). See Device Settings on page 37 to configure the alarm inputs.
The network camera has a LAMP setting which allows control of the moving IR cut filter when there is a change in state from Normally Open to Normally Closed (see Device
Settings on page 37 for more information). In this way, the moving IR cut filter and the
day/night operation of the camera can be synchronized with external lighting changes using a common controller such as a photocell or timer.
Figure 2-5 Normal Alarm States
Normally opened
Normally closed
Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of the camera that an alarm is activated. See Figure 2-6 for alarm connection.
Figure 2-6 Alarm Output Connection
+
OUT OUT
IN IN
ALARM
+
Out
In
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Installation and Setup
The alarm output can be configured to provide normally open or normally closed contacts (see Device Settings on page 37 to configure the alarm output). Contacts will be rated for 12 VDC @ 0.5 A.

Connecting Audio

The network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. The camera can transmit audio from the camera to the client (PC) using any audio source that provides an industry standard line level input (3.5 mm jack). The camera can also receive audio from the client (PC) and provide an industry standard line level output (3.5 mm jack) suitable to connect to audio devices. Audio input and output have 600 Ohm impedance. See Audio Settings on page 40 to configure audio options.

Restore Factory Defaults

Your network camera has a Factory Reset switch on the side of the camera (see Figure 2-1). Use this switch to restore your camera options and passwords to their default settings. Use a pin or straightened paperclip to press and hold the Reset switch for three seconds.
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Configuring Network Settings
The Honeywell IP Utility is used to provide the network connectivity for the network camera system. The IP Utility automatically discovers Honeywell IP devices on the network and enables you to configure the device settings. Using the IP Utility, you can configure the IP network settings, name the camera(s), upgrade the firmware, and change the user passwords of the device.

Preparing the Honeywell IP Utility

To perform the tasks required to discover the network cameras and configure their settings, you must first install the IP Utility. After installing and logging on you can set the passwords for users in order to control access to the IP Utility.
3
Note Before installing and using the Honeywell IP Utility, make sure that your

System Requirements

The Honeywell IP Utility should be installed on a work station that meets the following minimum requirements:
Table 3-1 PC Minimum System Requirements
Component Requirement
Operating System Windows
Processor Intel® Pentium® IV, 3.0 GHz or faster
RAM 512 MB or higher
Web Browser Microsoft® Internet Explorer®, V6.0 or later
camera is connected to your network through an Ethernet cable (see Network
RJ-45 Ethernet Connection on page 17).
®
2000/XP®
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Configuring Network Settings

Installing the IP Utility

Note You must have Windows administrator privileges for the work station on
To Install the IP Utility
1. Insert the CD into your CD-ROM drive and the Honeywell IP Utility InstallShield wizard appears.
OR If InstallShield does not begin automatically, use Windows Explorer to navigate to the
CD drive and double-click Honeywell IP Utility Setup.exe.
2. Follow the steps in the InstallShield wizard.
3. Click Finish to close the InstallShield wizard and complete the installation process.
4. Once the installation is complete, a Honeywell IP Utility icon ( ) appears on your desktop. Double-click the icon to launch the IP Utility.
which the Honeywell IP Utility is being installed.
Note If Bonjour is not detected on the target computer then it will also be installed

Uninstalling the IP Utility

The IP Utility can be removed:
Using the Start menu
Using the Control Panel
Note When removing the IP Utility, you are given the option to uninstall Bonjour
Removing the IP Utility Using the Start menu
1. Click Start, and then choose All Programs Honeywell Video Systems EQUIP Series
appears.
2. Click Yes. The IP Utility is removed.
during the IP Utility installation.
with the IP Utility.
IP Utility Uninstall Honeywell IP Utility. A confirmation message
22
Removing the IP Utility Using the Control Panel
1. Click Start, and then choose Settings Control Panel. The Control Panel window appears.
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User Profiles

EQUIP Series IP Camera Reference Guide
2. Open Add or Remove Programs and then select Honeywell IP Utility in the Currently installed programs list.
3. Click Change. The IP Utility Installation Wizard screen appears.
4. Click Next, and then click Remove. The Honeywell IP Utility is removed.
5. Click Finish to close the wizard.
Once installed, the IP Utility provides two default users: Administrator and Guest. When using the IP Utility to access a device on the network, only one Administrator can connect to a specific device at a time, however, as Guest users are limited to viewing network settings, there are no such restrictions. The following table describes the roles and privileges for these users:
Table 3-2 User Roles and Privileges
User Role Privileges
Administrator View the list of devices available on the network
Guest • View the list of devices available on the network and

Logging On to the IP Utility

To Log On to the IP Utility
1. Click Start, and then select Programs Honeywell Video Systems EQUIP Series
OR Double-click on the desktop. The logon screen appears (Figure 3-1).
IP Utility.
• Connect to the devices
• Configure the IP network settings
• Upgrade the firmware version
• Change the password for the IP Utility application
• Change the password for the Web-Client applications
• Only one Administrator can be logged in at a time
• Can enable/disable a device’s Web-Client
their system settings, such as IP address
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Configuring Network Settings
2. From the Username list, select Administrator or Guest.
3. Type the case-sensitive Password and click . The Honeywell IP Utility appears.
Figure 3-1 IP Utility Login Screen
Note The default Administrator password is 1234 and the default Guest password
is guest.

Changing the User Password

To Change a User’s Password
1. Click Start, and then select Programs Honeywell Video Systems EQUIP Series
OR Double-click the IP Utility icon ( ) on your desktop.
2. The logon dialog box appears (see Figure 3-1).
3. Click Change Password. The IP Utility password dialog box (Figure 3-2) appears.
Figure 3-2 IP Utility Change Password Dialog Box
IP Utility.
Passwords are hidden and replaced with '*' characters.
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4. Select the Username.
5. Type the current password in the Old Password field.
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User Interface

Connect / disconnect icon
EQUIP Series IP Camera Reference Guide
6. Type the case-sensitive New Password, and then re-type the password in the Verify Password field.
7. Click Apply. The password is changed.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
The user interface of the Honeywell IP Utility provides access to network configuration and user settings through the Title bar, Discovery pane, Tabs and Status bar (see Figure 3-3).
Figure 3-3 IP Utility User Interface
The About menu on the Title bar provides info on which version of software is being used.
Discovery icon
Limited or No connectivity
The Discovery pane lists the IP devices found on the network and enables the user to connect to them.
From the System tab, network settings can be edited and firmware upgrades performed.
The Status bar indicates which user is logged in, how many devices have been found on the network, and the status of the connection and operations performed after connecting.
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Configuring Network Settings

IP Camera Network Configuration

Discovering Devices

When you log on to the IP Utility, the devices on the network—including the devices on other subnets—are automatically discovered and listed in the Discovery pane. After the initial discovery, auto-refresh continues to discover devices that are newly added or removed from the network.
You can also manually refresh the device discovery by clicking the Discovery icon ( ), located near the top of the Discovery pane.
Note The Multicast protocol needs to be enabled in the LAN (router/switch) to
discover the devices beyond the subnet.
Note Contact your network administrator if you have any questions regarding your

Connecting to Devices

Before configuring the IP network settings, you must connect to the IP device.
To Connect to a Device
•In the Discovery pane, double-click the device. OR
Select the device and click . The network settings for the connected device are displayed in the System pane.
To Disconnect from a Device
•In the Discovery pane, select the device, and click .
Note When you see the Limited/No connectivity icon ( ), you cannot fully
local area network (LAN) or any other network related issues.
connect to the device because of network related issues. Check your network settings to resolve the issue.
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Configuring IP Network Settings

The IP network setting details such as device name, IP address, and subnet mask can be configured for each connected device.
Updating IP Network Settings Automatically
To update the IP network settings of a device automatically:
1. In the Discovery pane, select the device and click .
2. On the System tab, select Obtain an IP Address automatically. Enter the Device Name.
3. Click Apply. The available IP address, subnet mask and default gateway are assigned to the device from the network server automatically.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
EQUIP Series IP Camera Reference Guide
Figure 3-4 IP Network Settings Obtained Automatically
Note When you obtain an IP address automatically, the network supplies the
camera with a DHCP address. If no DHCP server is present in the network, the camera will default to an APIPA address (169.254.x.x).
Updating IP Network Settings Manually
To configure the IP network settings of a device manually:
1. In the Discovery pane, select the device and click .
2. Click the System tab.
3. Make sure the Obtain an IP Address automatically check box is not selected.
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Configuring Network Settings
4. Under IP Network Setting, enter the following details:
Table 3-3 IP Network Setting Options of the Device
Option Description
Obtain an IP Address automatically
Device Name The name of the device
MAC Address The preset, unique MAC address of the device is used to
IP Address The IP address of the device on the network
Subnet Mask The subnet mask value of the device on the network
Default Gateway The default gateway address that connects the device to
Note Changing the network (IP) settings except for the Device Name will cause the
device to restart.
Caution Check the values for the IP network settings before applying them.
Incorrect values might cause a failure when connecting to the network camera.
This option must NOT be checked to assign a static IP address to the device.
identify specific devices.
the static network.
5. Click Apply. The network settings are updated and a message appears in the status bar, confirming the update.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
Figure 3-5 IP Network Settings Obtained Manually
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Upgrading the Firmware

To Upgrade the Firmware of the Network Camera
1. Check www.honeywellvideo.com/support/downloads/downloads_cam.html and find your camera in the list. Click the firmware link to download the file.
2. In the Discovery pane, select the device to upgrade and click .
Figure 3-6 IP Utility Firmware Upgrade
3. Click Upgrade Firmware. Follow the upgrade wizard steps to complete the upgrade.
4. Click OK when the upgrade is complete. The device is rebooted. It takes about 3 minutes to complete the upgrade process.
EQUIP Series IP Camera Reference Guide
Note The network camera rebooting after the upgrade will result in a temporary
loss of connection with the camera.

Launching the Web-Client Application

You can open individual Web-Client applications for each discovered device from the IP Utility. To launch the Web-Client application:
1. From the Discovery pane, select the device you want to launch and click .
2. From the System tab, click Launch Browser. The Web-Client application of the selected network camera opens in Internet Explorer.
Note To enable or disable the HTTP server, select or clear the Enable HTTP
Server check box. By default, the check box is enabled.
3. Select the user name and enter the password to log on to the application.
Note You can also launch the Web-Client application by opening your web browser
and enter the URL (network camera IP address) in the Address bar.
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Configuring Network Settings

Changing Web-Client Application Password

The IP Utility enables you to change the password for the network camera Web-Client.
To Change the Password of the Web-Client Application
1. Select the device from the Discovery pane and click .
2. Click the Users tab.
Figure 3-7 Changing Web-Client User Passwords
3. Select the Username.
4. Type the Old Password.
5. Type the case-sensitive New Password and then re-type it in the Verify Password field.
6. Click Apply. The password is changed.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
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IP Camera Web-Client

Overview

The network camera Web-Client is a web-based application that enables you to view video, listen to audio, and configure camera and sabotage detection settings for the network camera.
Note Certain features of the IP Camera Web-Client are user-based and are
available only to the administrator. Guest users are limited to the Live View tab. Only one Administrator can be logged on at a time, while up to four Guest users can logon at the same time.
4

User Profiles

The following table describes the roles and privileges for the network camera Web-Client application users:
Table 4-1 User Roles and Privileges
User Role Privileges
Administrator • View video and network settings
• Configure the alarm settings
• Set up the video compression and audio settings
• Configure auto exposure and white balance for the camera
• Set up camera sabotage detection settings
• Only 1 Administrator can be logged in at a time
Guest Operator • View video
• Up to 4 Guests can be logged in at a time
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IP Camera Web-Client

Accessing the IP Camera Web-Client

First Time Setup Requirements

Live images can be viewed from an internet browser with the Web-Client interface. An ActiveX® control must be downloaded to your computer before you will be able to view video. The security settings on your browser may need to be modified to allow ActiveX controls to be downloaded. Configure your browser security settings as follows:
1. Open Internet Explorer on your PC.
2. On your web browser, select the Tools drop-down menu, then Internet Options.
3. Select the Security tab (see Figure 4-1).
Figure 4-1 Internet Options
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4. Select Internet and click the Custom Levels security button.
5. Scroll down the list to the ActiveX controls and plug-ins options and enable all ActiveX control functions on the list (see Figure 4-2):
Download signed ActiveX controls
Download unsigned ActiveX controls
Initialize and script ActiveX controls not marked as safe
Run ActiveX controls and plug-ins
Script ActiveX controls marked as safe for scripting
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Figure 4-2 Security Settings
EQUIP Series IP Camera Reference Guide

Logging On

6. Click OK on the Security Settings dialog box.
7. Select Local Intranet and click the Custom Levels security button.
8. Scroll down the list to the ActiveX controls and plug-ins options and enable all ActiveX control functions on the list (see step 5).
9. Click OK on the Security Settings dialog box.
10. Click Apply, then OK on the Internet Options dialog box.
Note Only 1 Administrator user and 4 Guest users can log on to the Web-Client
application at one time.
To log on to the Web-Client
1. From the IP Utility, see Launching the Web-Client Application on page 29. OR From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the
Address bar to display the logon screen (Figure 4-3).
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IP Camera Web-Client
Device URL in the address bar
Figure 4-3 Logon Screen
2. Select either Administrator or Guest from the list, enter the case-sensitive password and press Enter.
Note The default password for the Administrator is 1234 and for the Guest user it is
guest.
3. The Web-Client appears.

Installing Honeywell IP (ActiveX Plug-in)

If this is the first time you’ve logged on, you may have to install the Honeywell IP ActiveX control. If the InstallShield Wizard opens (Figure 4-4), click Next and follow the rest of the InstallShield Wizard instructions to complete the installation. When the installation is complete, you will observe live streaming video.
Note If you are using the Web-Client on a PC that does not have the Honeywell IP
Utility installed, the Honeywell IP Adapter will be installed along with the Honeywell IP ActiveX. The Honeywell IP Adapter is required to run the Web-Client application.
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EQUIP Series IP Camera Reference Guide
Figure 4-4 Honeywell IP Installation (ActiveX Plug-in)

Logging Off

To log off from the Web-Client application, click Logout at the top of the page. The Logon screen appears.

Uninstalling Honeywell IP (ActiveX Plug-in)

1. Click Start, and then choose Control Panel. The Control Panel window appears.
2. Double-click Add or Remove Programs and then select Honeywell IP from the Currently installed programs list.
3. Click Change/Remove to remove the component.
4. Follow the Uninstallshield wizard instructions to completely remove the application.
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IP Camera Web-Client

Navigating the User Interface

The user interface of the Web-Client application consists of multiple user-friendly views organized by functionality. Access to the views is user controlled.
Table 4-2 Tabs/Views in the Web-Client Application
Tab Enables you to...
Live View View video.
Device Information View the network settings and firmware details of
the camera. Configure the alarm settings.
Click a Tab to display the corresponding view.
Compression
Configure the compression and audio settings.
Settings
Camera Setup Configure auto exposure and white balance for
the camera.
Video Analytics Configure the camera sabotage detection
settings and view video display.
Figure 4-5 Web-Client: Administrator User
The URL corresponds to the camera IP Address as configured in the IP Utility.
Screens are divided between the current video display and the configuration options associated with the view.
The menu bar displays which user is logged on and provides a link to log out of the application.
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Figure 4-6 Web-Client: Guest User
EQUIP Series IP Camera Reference Guide
Logging on as a Guest limits users to Live View functionality only. See
Live View for more details.
When an alarm is detected, an alarm message appears here to notify an operator.

Live View

Live View provides the user with the ability to view live video as currently viewed by the camera (see Figure 4-5 and Figure 4-6).

Device Settings

The Device Settings view mirrors the information that is available in the Honeywell IP Utility. It provides network and firmware settings without having to access the IP Utility.
The device Alarm Settings are also configurable in this view. Set the Alarm Input as Normally Open, Normally Close, LAMP (HCD554IP/X only) or Disable. When alarm inputs are connected, the camera triggers an alarm only when the normal state (open or
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IP Camera Web-Client
closed) changes. The LAMP setting allows control of the moving IR cut filter and day/night operation to be synchronized with a common controller. See Connecting Alarms on page
18 for more information.
Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of the camera that an alarm is activated. Set the Alarm Output as Normally Open or Normally Close. The camera triggers the alarm output only when the normal state (open or closed) changes. See Connecting Alarms on page 18 for more information.
When an alarm input event is detected, an alarm message appears on the Web-Client screen (see Figure 4-6) to notify the operator.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
Figure 4-7 Device Settings
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Compression Settings

The video signal sent to the Web-Client from the camera has a number of settings that can be edited which effect the video as it’s displayed in the Web-Client. The Compression Settings view enables you to configure settings such as Resolution, Frame Rate and Picture Quality.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
Figure 4-8 Compression Settings
EQUIP Series IP Camera Reference Guide
Some of the settings are inter-dependent and the options available will vary accordingly.
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IP Camera Web-Client

Compression Settings

The quality of the video displayed can be configured as needed using the Compression Settings. Use the following table to set up video compression.
Table 4-3 Compression Settings
Setting Options Description
Resolution 4CIF, 2CIF, CIF 4CIF is the highest resolution and CIF is the lowest resolution.
Frame Rate 1 –30 The frame rate that is displayed per second. For NTSC, select from 1 fps
(lowest) to 30 fps (highest). For PAL, select from 1 fps (lowest) to 25 fps (highest).
Priority Quality, Bit Rate Choose the Priority selection based on user requirements. If you select
Quality, Target Bit Rate is greyed out and Picture Quality is activated. If you select Bit Rate, Picture Quality is greyed out and Target Bit Rate is activated.
Picture Quality Best, Better, Good When Quality is selected as the Priority, select the Picture Quality as
Good (lowest visual quality), Better, or Best (highest visual quality).
Target Bit Rate (kbps)
GOP (No. of Frames)
400–5000 kbps Enter the Target Bit Rate in kbps (kilobits per second) which represents
1–100 Select the GOP (Group of pictures) number from 1 to 100.

Audio Settings

Camera Setup

the amount of data processed per second.
The network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. Connect industry standard line level audio input and output to the back of your camera. See Connecting Audio on page 20 for more information.
Audio configuration for your network camera is straightforward. To listen to or capture audio from the camera, enable the Camera to Client (PC) check box ( ). To listen to audio from the client (PC), enable the Client (PC) to Camera check box.
40
The Camera Setup view provides access to the settings used to configure the camera functionality. The following section explains Auto Exposure and White Balance setup.
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EQUIP Series IP Camera Reference Guide
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
Figure 4-9 Camera Setup

Auto Exposure

The camera lens, lighting and true day/night options can be configured as needed using the Auto Exposure settings. Use the following table to set up Auto Exposure options.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
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IP Camera Web-Client
Table 4-4 Auto Exposure Settings
Setting Options Description
ELC (Electronic Light Control)
ALC (Automatic Light Compensation)
AGC (Automatic Gain Control)
BLC (Backlight Compensation)
Flicker Less Off, On Eliminates the “flicker” that can appear in an image under certain
Day/Night Auto, Manual On,
Detect Time 5–60 seconds Sets the time (5– 60 seconds) before the camera switches to Day or
DayToNight 1–7 Determines the low light detection level (1–7) when the camera
Auto, Manual Shutter Speed:
1/60 –1/100000 (NTSC) 1/50–1/100000 (PAL)
DC Iris Level: 1–25 For an automatic iris lens. Adjust the DC Iris Level until the image is
Off, 10 dB–30 dB Adjust the maximum value of AGC gain. AGC can be Off, or set from
Off, Low, Mid, High Prevents the object in the center of the image from darkening when
Manual Off
For a manual iris lens:
Auto: Camera will perform electronic exposure automatically. Manual: Adjust the iris by changing the shutter speed manually.
neither too bright nor too dark.
10 dB30 dB.
there is excessive light from behind.
lighting conditions (for example, fluorescent lighting).
Set the moving, mechanical IR filter within the camera to ensure true 24 hour surveillance (HCD554IP/X only).
Night mode after detecting a low light condition. Day/Night must be set to Auto.
switches to Night mode. The lower the value, the darker the lighting conditions before the camera switches.
Day/Night must be set to Auto.
Note The DayToNight threshold must be set at least 2 less than the
NightToDay threshold setting.
NightToDay 3–9 Determines the low light detection level (3–9) when the camera
switches to Day mode. The higher the value, the brighter the lighting conditions before the camera switches.
Day/Night must be set to Auto.
Night Mode B/W or Color Sets the color mode as B/W (monochrome) or Color in Night Mode.
Day/Night must be set to Manual On.

White Balance

White Balance ensures that color integrity is maintained in the camera image by compensating for the temperature color “casts” that different light sources can cause. Use the following table to set up White Balance options.
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EQUIP Series IP Camera Reference Guide
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
Table 4-5 White Balance Settings
Option Description

Video Analytics

ATW (Auto Trace White Balance Mode)
User Fixed Preset (4700°K)
AWC Auto (Auto White Balance Control Mode)
Fluorescent For office environments with fluorescent or tungsten
MWB (Manual Mode) Manual white balance mode. Set the Red and Blue gains
Indoor General indoor scenes preset (3200°K).
AWC Manual (Auto White Balance Control Mode)
Outdoor Preset for outside environments and high-contrast scenes
Feedback system that automatically aligns the white balance (2800°K to 8000°K).
Performs faster action than ATW mode without an operating range. When set to Auto, AWC operates all the time.
lighting. Provides the lowest dynamic range of all presets (4200°K).
from 0–255.
Operates AWC mode manually. When the AWC operation starts, click Lock to set the present scene’s white balance.
where the camera is focused on the darker areas (6300°K).
The network camera can be configured to detect three types of sabotage detection via the Video Analytics view (see Figure 4-10): blinding the camera, blurring the video display, and tampering with the camera field of view. Alarm messages appear above the video display when camera sabotage is detected (see Figure 4-11).
The user must note that when the following conditions are applicable, the tamper detection features must be manually disabled to avoid raising false alarms:
during the configuration of the video display
while text is overlaid on the video
if the video display becomes too dark
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IP Camera Web-Client
Figure 4-10 Video Analytics
Each Tamper Detection Setting provides 3 threshold levels: High (80%), Medium (50%) and Low (30%).

Video Blurring

Figure 4-11 Video Analytics Message
The video appears blurred when the camera is exposed to elements such as water. When this occurs, video blurring in the field of view is detected and shows an alarm message (see
Figure 4-11) above the video display. To detect video blurring:
1. Click the Video Analytics tab.
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EQUIP Series IP Camera Reference Guide
2. In the Blur Threshold list, select one of the following options:
Table 4-6 Blur Threshold Values
Value To detect ...
High (80%) Maximum video blurring. The alarm message appears when
the video display is blurred by 80% and above.
Medium (50%) Medium video blurring. The alarm message appears when
the video display is blurred by 50% and above.
Low (30%) Minimum video blurring. The alarm message appears when
the video display is blurred by 30% and above.
3. Click Apply.
Note To turn off video blur detection, select Disable in the Blur Threshold list.
Disable is the default value.

Camera Blinding

Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
An obstacle in front of the camera lens can blind the camera. When this occurs, camera blinding is detected and shows an alarm message above the video display (see
Figure 4-11). To detect camera blinding:
1. Click the Video Analytics tab.
2. In the Blinding Threshold list, select one of the following options:
Table 4-7 Blinding Threshold Values
Value To detect ...
High (80%) Maximum blinding. The alarm message appears when the
camera is blinded by 80% and above.
Medium (50%) Medium blinding. The alarm message appears when the
camera is blinded by 50% and above.
Low (30%) Minimum blinding. The alarm message appears when the
camera is blinded by 30% and above.
3. Click Apply.
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IP Camera Web-Client
Note To turn off camera blind detection, select Disable in the Blinding Threshold
list. Disable is the default value.
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.

Camera Field of View Change

The Web-Client application can detect tampering of the camera field of view and show an alarm message above the video display (see Figure 4-11). To detect a camera field of view change:
1. Click the Video Analytics tab.
2. In the Scene Change Threshold list, select one of the following options:
Table 4-8 Scene Change Threshold Values
Value To detect ...
High (80%) Maximum change in the camera field of view. The alarm
message appears when tampering causes 80% and above change in the camera field of view.
Medium (50%) Medium change in the camera field of view. The alarm
message appears when tampering causes 50% and above change in the camera field of view.
Low (30%) Minimum change in the camera field of view. The alarm
message appears when tampering causes 30% and above change in the camera field of view.
3. Click Apply.
Note To turn off camera field of view change detection, select Disable in the Scene
Change Threshold list. Disable is the default value.
46
Note You must click Apply for your changes to take effect. If you close the screen
before clicking Apply, all your new settings will be lost.
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Troubleshooting

Technical Support

Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your network camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to HVSsupport@honeywell.com.
Any equipment returned to Honeywell Video Systems for warranty or service repair must have a Return Merchandise Authorization (RMA) number. The RMA number must be clearly marked on all return packages and internal paperwork.
A

Problem: Web-Client Does Not Display the Expected Video

Possible solutions:
1. Ensure that your web browser settings have been configured to allow ActiveX controls (if you see the message in Figure A-1, your web browser settings have not been configured). See First Time Setup Requirements on page 32 for information on setting up your browser.
Figure A-1 ActiveX Control Failed Message
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Troubleshooting
If your internet security settings are set to “Prompt” you to install ActiveX controls, you may see a warning similar to Figure A-2. Click Install to install the ActiveX control. See
Installing Honeywell IP (ActiveX Plug-in) on page 34 for the installation procedure.
Figure A-2 Install Unknown Software Prompt
2. Ensure that the network cable from the camera is connected to both the camera and the network.

Problem: Cannot Connect to a Device

When the following message (Figure A-3) displays in the status bar of the IP Utility, your device connection is limited. Usually this warning state indicates that your PC and the device you are connecting to are on different subnets. Contact your network administrator for help to resolve your network issue(s).
Figure A-3 Limited or No Connection Message
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Specifications
Note These specifications refer to all models, except where otherwise noted.
Specifications are subject to change without notice.
Table B-1 Camera Specifications
Specification HCD554IP HCS554IP
Operational
Image Sensor 1/3” CCD
Lens Mount CS Lens Mount
Video Standard NTSC or PAL
Scanning System 525/60 lines (NTSC), 625/50 lines (PAL)
Minimum Illumination 0.7 lux color / 0.2 lux B/W 0.7 lux color / 0.5 lux B/W
B
Horizontal Resolution 540 TVL
Video Output (BNC) 1.0 Vp-p @ 75 Ohms (test only)
S/N Ratio 50 dB or more (AGC off)
Auto Gain Control (AGC) Off/On, selectable (10–30 dB)
ALC DC Iris Level 1–25
Automatic Electronic Shutter (ELC)
White Balance (AWB) ATW, User Fixed, AWC (Auto or Manual), Fluorescent,
BLC Off/On, selectable (Low, Mid, High)
Gamma 0.45
Electrical
Input Voltage 12 VDC / 24 VAC, PoE IEEE 802.3 af
Input Voltage Range 11–16 VDC, 17– 28 VAC
Surge Suppression 1.5 kW transient
Power Consumption 8 W (max)
1/60–1/100,000 sec (NTSC)
1/50–1/100,000 sec (PAL)
MWB (Manual Mode), Indoor, Outdoor
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Specifications
Table B-1 Camera Specifications (cont’d)
Specification HCD554IP HCS554IP
IP Specifications
Video Compression MPEG-4 Part 2 (ISO/IEC 14496-2) SP level 0–3
Resolutions 4CIF, 2CIF, CIF, 704x480 (NTSC), 704x576 (PAL)
Frame Rate (NTSC/PAL) Up to 30/25 fps video in all resolutions
Video Streaming MPEG-4 controllable frame rate and bandwidth.
Constant and variable bit rate (MPEG-4).
Security Multiple user access levels with password protection
Users 1 Administrator, 4 Guests
Video access from web browser
Minimum web browsing requirements
Supported Protocols IPv4, HTTP, TCP, RTSP, RTP, UDP, IGMP, RTCP,
Mechanical
Dimensions (W x H x D) See diagram (Figure B-1)
Weight 1.1 lb (0.5 kg) camera only
Construction Housing: Aluminum
Connector Video Output: BNC connector
Environmental
Temperature Operating: 14°F to 122°F (-10°C to +50°C)
Camera live view for up to 5 clients. Full control of all camera
settings available to administrator.
Pentium IV CPU 3.0 GHz or equivalent AMD
512 MB RAM
AGP graphics card (32 MB RAM)
Windows 2000/XP, Internet Explorer 6.0 or later
FTP, ICMP, DHCP, Bonjour, ARP, DNS
Finish: Cool gray powder coat
Lens: 4 Pin connector
Power Input: Removable screw terminal block
Alarm I/O: Removable screw terminal block
Network: RJ45 connector
Storage: -4° to 140°F (-20°C to 60°)
Relative Humidity 0% to 85%, non-condensing
Regulatory
Emissions FCC, CE (EN55022)
Immunity CE (EN50130-4)
Safety EU: 73/23/EEC LVD
UL Listed (file E319174)
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EQUIP Series IP Camera Reference Guide
Figure B-1 Network Camera Dimensions
VIDEO
ETHERNE T
)mm00.26(44.2
AUDI O
OUTIN
)mm00.26(44.2
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Specifications
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Honeywell Video Systems (Head Office)
2700 Blankenbaker Pkwy, Suite 150 Louisville, KY 40299, USA
www.honeywellvideo.com
+1.800.796.2288
Honeywell Security UK
Aston Fields Road, Whitehouse Ind Est Runcorn, Cheshire, WA7 3DL, UK
www.honeywell.com/security/uk
+44.1928.756.999
Honeywell Security Australia Pty Ltd.
Unit 5, Riverside Center, 24-28 River Road West Parramatta, NSW 2150, Australia
www.honeywellsecurity.com.au
+61.2.8837.9300
Honeywell Security Asia Pacific
33/F Tower A, City Center, 100 Zun Yi Road Shanghai 200051, China
www.asia.security.honeywell.com
+86 21.5257.4568
Honeywell Security Asia
Flat A, 16/F, CDW Building, 388 Castle Peak Road Tsuen Wan, N.T., Hong Kong
www.asia.security.honeywell.com
+852.2405.2323
Honeywell Security South Africa
Honeywell House, Bekker Street Truer Close, Waterfall Park Midrand 1685, South Africa
www.honeywell.com/security/za
+27.11.695.8000
Honeywell Security Middle East
Honeywell Middle East FZE Post Office Box 18530 LOB Building 08, Office 199 Jebel Ali, Dubai U.A.E.
www.honeywell.com/security/me
+971.04.881.5506
Honeywell Video Systems Northern Europe
Netwerk 121 1446 WV Purmerend, The Netherlands
www.honeywell.com/security/nl
+31.299.410.200
Honeywell Security Deutschland
Johannes-Mauthe-Straße 14 D-72458 Albstadt, Germany
www.honeywell.com/security/de
+49.74 31.8 01.0
Honeywell Security France
Parc Gutenberg, 8, Voie La Cardon 91120, Palaiseau, France
www.honeywell.com/security/fr
+33.01.64.53.80.40
Honeywell Security Italia SpA
Via della Resistenza 53/59 20090 Buccinasco Milan, Italy
www.honeywell.com/security/it
+39.02.4888.051
Honeywell Security España
Mijancas 1. 3a planta P.Ind. Las Mercedes 28022 Madrid, Spain
www.honeywell.com/security/es
+34.902.667.800
www.honeywellvideo.com
+1.800.796.CCTV (North America only)
HVSsupport@honeywell.com
Document 800-00250 – Rev C – 08/08
© 2008 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell Video Systems. The information in this publication is believed to be accurate in all respects. However, Honeywell Video Systems cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.
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