Honeywell HCD554IP, HCD554IPX, HCS554IP, HCS554IPX Reference Manual
EQUIP™ Series
IP Camera
NTSC / PAL
HCD554IP HCD554IPX
HCS554IP HCS554IPX
Reference Guide
Document 800-00250 – Rev C – 08/08
Revisions
Issue Date Revisions
A 08/07 New document (Pre-release version).
B 02/08 Production released version of the manual.
C 08/08 Revised production released version for technical review comments; Add trademark
to EQUIP; updated back cover.
2
EQUIP Series IP Camera Reference Guide
Contents
About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manufacturer’s Declaration of Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview of Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Camera Components and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Selecting the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adjusting the Back Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mounting the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Connecting Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3 Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preparing the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Uninstalling the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Logging On to the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Changing the User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
IP Camera Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Discovering Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting to Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring IP Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Launching the Web-Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Changing Web-Client Application Password. . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Document 800-00250 Rev C 3
08/08
Contents
4 IP Camera Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessing the IP Camera Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
First Time Setup Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Installing Honeywell IP (ActiveX Plug-in) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Uninstalling Honeywell IP (ActiveX Plug-in) . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Navigating the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Auto Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
White Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Video Blurring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Camera Blinding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Camera Field of View Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Appendix A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Problem: Web-Client Does Not Display the Expected Video . . . . . . . . . . . . . . . . . . . . . . . 47
Problem: Cannot Connect to a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4
EQUIP Series IP Camera Reference Guide
Figures
Figure 1-1 Camera Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 2-1 Back Focus Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 2-2 Camera Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-3 Camera Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-4 Alarm Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-5 Normal Alarm States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-6 Alarm Output Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 3-1 IP Utility Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 3-2 IP Utility Change Password Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 3-3 IP Utility User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 3-4 IP Network Settings Obtained Automatically . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 3-5 IP Network Settings Obtained Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 3-6 IP Utility Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 3-7 Changing Web-Client User Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 4-1 Internet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 4-2 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 4-3 Logon Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 4-4 Honeywell IP Installation (ActiveX Plug-in) . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 4-5 Web-Client: Administrator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 4-6 Web-Client: Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 4-7 Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 4-8 Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 4-9 Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 4-10 Video Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-11 Video Analytics Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure A-1 ActiveX Control Failed Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure A-2 Install Unknown Software Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure A-3 Limited or No Connection Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure B-1 Network Camera Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Document 800-00250 Rev C 5
08/08
Figures
6
About This Document
This document introduces the Honeywell Color Day/Night Network Camera. It covers how
to install, configure and operate the camera in a network environment. See Table 0-1 for
a list of camera models.
Table 0-1 Network Camera Model Numbers
Model Number Description
HCD554IP True Day/Night Network Camera, NTSC, Analog output
HCD554IPX True Day/Night Network Camera, PAL, Analog output
EQUIP Series IP Camera Reference Guide
HCS554IP Day/Night Network Camera, NTSC, Analog output
HCS554IPX Day/Night Network Camera, PAL, Analog output
This document is intended for system installers, administrators, and operators.
Overview of Contents
This document contains the following chapters and appendixes:
• Chapter 1, Introduction, introduces the Honeywell network camera and gives a
functional overview of its components.
• Chapter 2, Installation and Setup, provides procedures for installing cameras, lens
adjustment, and setting up a network camera environment.
• Chapter 3, Configuring Network Settings, describes how to install and use the
Honeywell IP Utility application.
• Chapter 4, IP Camera Web-Client, describes how the Web-Client application is used
to view video and configure the available settings for the network camera.
• Appendix A, Troubleshooting, lists common problems encountered when setting up
the network camera.
• Appendix B, Specifications, provides specifications for the network camera.
Document 800-00250 Rev C 7
08/08
Cautions and Warnings
CAUTION
RISK OF
ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER. NO USER-SERVICEABLE
PARTS INSIDE REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
WARNING! 12 VDC/24 VAC models require the use of CSA Certified/UL
Listed Class 2 power adapters to ensure compliance with
electrical safety standards. Power over Ethernet (PoE)
should meet the IEEE 802.3 af PoE standard.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.
THIS SYMBOL INDICATES
THAT DANGEROUS VOLTAGE
CONSTITUTING A RISK OF
ELECTRIC SHOCK IS PRESENT
WITHIN THE UNIT.
THIS SYMBOL INDICATES
THAT IMPORTANT OPERATING
AND MAINTENANCE
INSTRUCTIONS ACCOMPANY
THIS UNIT.
Caution When powering the camera from 24 VAC, a UPS source should
be considered to ensure satisfactory performance.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device. Pursuant to Part 15 of the FCC Rules, these limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
8
EQUIP Series IP Camera Reference Guide
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference. For example, try reorienting or relocating the receiving antenna,
increasing the separation between the equipment and receiver, or connecting the
equipment to an outlet on a different circuit.
Caution Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Manufacturer’s Declaration of Conformance
North America
The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No.
60950-1.
Europe
The manufacturer declares that the equipment supplied with this guide is compliant with
the essential protection requirements of the EMC directive 89/336/EEC and the Low
Voltage Directive LVD 73/23 EEC, conforming to the requirements of standards EN 55022
for emissions, EN 50130-4 for immunity, and EN 60950 for Electrical Equipment safety.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.796.CCTV for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
Document 800-00250 Rev C 9
08/08
10
Introduction
The Honeywell color day/night network camera provides high picture quality remote
video surveillance over a network connection. See Table 1-1 for a list of camera models.
Table 1-1 Network Camera Model Numbers
Model Number Description
HCD554IP True Day/Night Network Camera, NTSC, Analog output
HCD554IPX True Day/Night Network Camera, PAL, Analog output
HCS554IP Day/Night Network Camera, NTSC, Analog output
HCS554IPX Day/Night Network Camera, PAL, Analog output
Figure 1-1 Camera Overview
1
CS lens mount
Lens connector
for Auto Iris lens
plug
Reset button restores
factory default settings
Document 800-00250 Rev C 11
08/08
Introduction
Features
The Honeywell network camera has the following features:
• Built-in high-resolution color video camera with 1/3” IT Super HAD CCD
• CS-mount lens
• Excellent signal-to-noise ratio of more than 50 dB
• Supports Filter moving Day/Night (HCD554IP) and Electronic Day/Night (HCS554IP)
function
• Minimum illumination of 0.7 lux color, 0.2 lux B/W (HCD554IP) or 0.5 lux B/W
(HCS554IP)
• Compatible with Manual Iris lens or DC Iris lens
• True color reproduction from various light sources
• All camera functions including ELC, ALC, AGC, BLC, Day/Night, White balance can be
controlled by remote site through Ethernet
• Real-time encoding 25/30 FPS (PAL/NTSC) in all resolutions
• Supports MPEG4 encoding
• Bi-directional audio communication
• One alarm input (NO/NC) and one alarm output (Relay)
• 12 VDC, 24 VAC and PoE (IEEE 802.3 af) power supply, automatically detected by the
camera
12
Installation and Setup
This chapter describes how to:
• Mount the camera(s)
• Adjust the camera(s) for the clearest image
• Set up cameras in a network system
Before you Begin
Please read this guide carefully before you install
the network camera.
2
Before installing the camera, Honeywell recommends that you check
www.honeywellvideo.com/products/cameras/ to find your camera and download the
latest manuals and software updates.
Unpack Everything
Check that the items received match those listed on the order form and packing slip. The
packing box should include, in addition to this User Guide:
• One fully-assembled network camera
• 3-pin terminal block for Power input
• 4-pin terminal block for Alarm input/output
• One product warranty
• One CD containing the software
If any parts are missing or damaged, contact the dealer you purchased the camera from
or call Honeywell Customer Service (see Warranty and Service on page 9).
Keep this guide for future reference.
Document 800-00250 Rev C 13
08/08
Installation and Setup
Overview of Installation Procedure
Note Please familiarize yourself with the installation procedure and complete each
step in the sequence given.
The initial installation of a network camera consists of the following steps:
Step See …
1 Select the lens. page 14
2 Adjust the back focus. page 15
3 Mount the camera. page 15
4 Connect the camera. page 16
5 Program the camera. page 37
Camera Components and Functions
The network camera is intended for indoor use only. If you choose to mount the camera
outdoors, you must employ a suitable weatherproof enclosure (such as Honeywell’s
HHC12 camera housing) with your network camera. See www.honeywellvideo.com for
information on Honeywell weatherproof enclosures and mounting brackets.
Installation
Selecting the Lens
The network camera supports the use of a manual iris lens or DC (Direct Drive) iris lens.
When using a DC iris lens, it should be connected to the camera through the 4-pin square
socket located at the side of the camera (see Figure 2-1).
14
Adjusting the Back Focus
The back focus adjustment is accessible at the front end of the camera housing to adjust
the back focal length or picture focus.
The range of adjustment allows the CS-mount lenses to be used without the need for a
spacer ring.
Figure 2-1 Back Focus Adjustment
Setscrews
EQUIP Series IP Camera Reference Guide
Lens connector
for Auto Iris lens
Focus
ring
1. Loosen the setscrews with a Phillips screwdriver.
2. Adjust the focus ring at the front end of the camera housing to focus the picture.
3. Re-tighten the setscrews.
Mounting the Camera
Mounting points are provided on the top and bottom of the camera and are used to mount
the camera on a bracket or tripod for indoor applications. They are designed to accept
standard sized mounting bolts (1/4 x 20). The mounting bracket must be capable of
supporting the weight of the camera and its lens.
Caution Some installation codes state that the mounting bracket must be
For outdoor applications, mount the camera inside a weatherproof enclosure. See
www.honeywellvideo.com for information on Honeywell weatherproof enclosures.
Reset button restores
factory default settings
capable of supporting up to four times the combined weight of the
camera and lens.
Document 800-00250 Rev C 15
08/08
Installation and Setup
Use standard size
mounting bolts (1/4 x 20)
to mount the camera on
a bracket or tripod.
Wiring
Figure 2-2 Camera Mount
24 VAC/12 VDC
power
RJ45 Ethernet network
connection (using
10Base T or 100Base
TX cable). Also for
Power over Ethernet
(PoE 802.3 af).
Caution Installation must be performed by a qualified service technician and
Connecting Video
Figure 2-3 Camera Connections
VIDEO
OUT
AC24VDC12V
+
POW ER
GNDGND
~
~
ETHERNET
AUDIO
OUT
IN
IN
ALARM
OUTIN
must be in accordance with all national and local mechanical and
electrical codes.
Connect to
spot monitor
Alarm input (maximum rated
voltage level 24 VDC) and output.
Contacts rated 12 VDC @ 0.5 A.
Audio line level input and
output connections (600
Ohm impedance).
16
Spot Monitor
The analog video connection is available as a test output and should be used during
installation to position and aim the camera as needed.
Connect the VIDEO connector on the rear of the camera to the video input connector on
your spot monitor.
Network RJ-45 Ethernet Connection
The main video connection for your network camera will be made through your Ethernet
network connection. Connect the Ethernet connector on the rear of the camera to your
network using an Ethernet (10Base-T, 100Base-TX) cable.
Connecting Power
Caution When connecting a power supply, use either a 12 VDC or 24 VAC
EQUIP Series IP Camera Reference Guide
Note You can connect your camera to a network or connect it directly to a PC or
laptop using a crossover cable.
power plug or use a PoE IEEE 802.3 (Power over Ethernet)
compatible hub. To avoid damage to the camera, never connect more
than one type of power supply at the same time.
WARNING! The use of a CSA Certified/UL Listed Class 2 power supply is
required to ensure compliance with electrical safety
standards.
Note Check the power source from the external power supply before applying
power to the camera.
1. Connect the camera to a power supply appropriate for your installation:
• 12 VDC or 24 VAC power supply (proceed to step 2)
• Power over Ethernet (PoE IEEE 802.3 af) 48 VDC power supply
Note If you are using PoE (802.3 af), power will automatically be supplied to the
camera through the network cable.
2. Plug in the power supply. Use a screwdriver to first loosen the ~AC24V/DC12V
terminal screws on the terminal block.
The RJ-45 jack LED briefly illuminates to show that the camera is receiving power. If it
does not illuminate, check the connections and the power source.
Document 800-00250 Rev C 17
08/08
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