Honeywell HC30W42R3, HC30W45R2, HC30WB5R1, HC30WB2R1, HC30WB5R2 Configuration Manual

...
HC30W42R3
HC30WE2R3
HC30WE5R3
HC30WE5R2
HC30WF5R1
Recommended
Find the latest version of this and other Honeywell 30 Series IP
Refer to the Honeywell Open Technology Alliance to learn more
Honeywell 30 Series IP Cameras Configuration Guide
camera documents on the Honeywell Video website. Go to:
http://www.honeywellvideosystems.com/ndaa/ to find your
camera and view/download the latest documentation.
about our open and integrated solutions (go to:
http://www.security.honeywell.com/hota/).
Revisions
Issue Date Revisions
A 04/2019 New document.
B 04/2019 Add Compatible SD Card
V1-A 05/2019 Add Fisheye features; Modify special characters in password; Add HLC; Add
Pixel Calculator; Modify HTTPS; Add Certificate Request and upload files; Modify Motion detection (intrusion detection, people detection); Add audio settings; Add audio detection settings; Add audio detection event settings; Delete remote log server; Modify Version screenshot; Add mount type.
i

Cautions and Warnings

WARNING Installation and servicing should be performed only by qualified
and experienced technicians to conform to all local codes and to maintain your warranty.
WARNING To ensure compliance with electrical safety standards this product
is intended for use with a Listed Power Adapter marked with “Limited Power Source”, “LPS”, on the unit, output rated 12 V DC, minimum 0.7A, Tma=60°C or from Power over Ethernet (PoE) provided by Listed Information Technology Equipment meeting the IEEE 802.3af PoE standard.
The Ethernet connection is not intended to be connected to exposed (outside plant) networks. Do not connect two power sources to the camera at the same time.

Regulatory Statements

Photobiological safety
This product fulfills the requirements for photobiological safety according to IEC/EN 62471 (risk group 1).

General Data Protection Regulation

Please be aware that this product can store personal data.
Personal data is protected by the General Data Protection Regulation (2016/679) in Europe and therefore the owners of personal data have obtained certain rights thanks to this regulation.
We strongly advise you to be fully aware of these owner (“data subjects”) rights as well as which limitations you have to obey regarding the use and distribution of this data.
Further details can be found on the GDPR website of the EU:
https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data­protection/2018-reform-eu-data-protection-rules_en
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FCC Compliance Statement

Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
Note
responsible for compliance could void the user’s authority to operate the equipment.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Manufacturer’s Declaration of Conformance

The equipment supplied with this guide meets the provisions of the following European Union council directives:
2014/30/EU for EMC
2001/95/EC for safety, and
2015/863 for RoHS compliance.

Waste Electrical and Electronic Equipment (WEEE)

Correct Disposal of this Product (applicable in the European Union and other European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.
iii

Safety Instructions

Before installing or operating the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
Install in accordance with the manufacturer’s instructions.
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
Any wall or ceiling mounting of the product should follow the manufacturer’s instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your facility, consult your product dealer or local power company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the manufacturer, or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not recommended by the product manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards. Using replacement parts or accessories other than the original manufacturers may invalidate the warranty.

Warranty and Service

Subject to the terms and conditions listed on the product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
iv
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
Table of Contents
1 Introduction........................................................................................................................................................ 1
Overview ................................................................................................................................................................................ 1
Key Features ........................................................................................................................................................................ 1
2 Accessing the Camera ..................................................................................................................................... 3
Installing the IPC Tool Utility ........................................................................................................................................ 3
Discovering Your Camera on the Network ............................................................................................................. 3
Assigning a New IP Address to Your Camera ........................................................................................................ 4
Upgrading the Camera’s Firmware ............................................................................................................................ 5
Accessing the Camera from a Web Browser ......................................................................................................... 5
3 Logging In and Viewing Live Video ............................................................................................................ 6
Logging In to the Camera via the Web Client...................................................................................................... 6
Before You Begin ...................................................................................................................................................... 6
Logging In to the Camera ..................................................................................................................................... 6
Using the Main Page ....................................................................................................................................................... 9
Host Name .................................................................................................................................................................10
System Menu ............................................................................................................................................................10
Video Stream Settings ..........................................................................................................................................10
Live View Controls ..................................................................................................................................................10
Manual Triggers Settings ...................................................................................................................................11
PTZ Panel....................................................................................................................................................................11
Global View ................................
Resize Buttons .........................................................................................................................................................12
Fisheye Main Page .........................................................................................................................................................12
Display Mode ............................................................................................................................................................12
4 Configuring Camera Settings ................................................................................................................... 20
Configuring Camera Properties ...............................................................................................................................20
General Settings ......................................................................................................................................................20
IR Control Settings .................................................................................................................................................23
Image Settings .........................................................................................................................................................24
Exposure .....................................................................................................................................................................25
Focus ............................................................................................................................................................................28
Privacy Mask .............................................................................................................................................................29
Pixel Calculator (Fisheye Model Only)..........................................................................................................30
Configuring Video Settings ........................................................................................................................................30
Video Mode ................................................................................................................................................................31
Video Stream .............................................................................................................................................................31
Configuring Audio Settings........................................................................................................................................36
Configuring Digital PTZ Settings ............................................................................................................................37
................................................................................................................................11
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PTZ Operations ........................................................................................................................................................39
Home Location Settings .....................................................................................................................................39
Preset and Patrol Settings .................................................................................................................................39
Misc Settings ............................................................................................................................................................40
PTZ Operations on Main Page .........................................................................................................................40
PTZ Operations (Fisheye Model) .....................................................................................................................40
5 Configuring Network Settings .................................................................................................................. 43
Configuring Network General Settings ........................................................................................................43
Configuring Streaming Protocols ...................................................................................................................46
Configuring DDNS Settings ..............................................................................................................................49
Configuring QoS Settings ..................................................................................................................................50
Configuring SNMP Settings ..............................................................................................................................51
Configuring HTTPS Settings .............................................................................................................................52
Configuring IEEE 802.1X Settings .................................................................................................................54
6 Configuring Video Analytics ...................................................................................................................... 55
Configuring Motion Detection Settings ..............................................................................................................55
Motion Detection ....................................................................................................................................................56
Intrusion Detection ................................................................................................................................................57
People Detection ....................................................................................................................................................58
Configuring Tampering Detection Settings .......................................................................................................59
Configuring Audio Detection ....................................................................................................................................60
Configuring Event Settings ........................................................................................................................................62
Event .............................................................................................................................................................................62
7 Configuring Storage Settings ................................................................................................................... 72
SD Card Management ..................................................................................................................................................72
SD Card Status.........................................................................................................................................................73
SD Card Format .......................................................................................................................................................73
SD Card Control.......................................................................................................................................................73
Content Management ..................................................................................................................................................74
Searching and Viewing the Records ..............................................................................................................74
Search Results .........................................................................................................................................................74
Re
cording Settings .........................................................................................................................................................76
Adding a Recording Setting ...............................................................................................................................76
Setting up a Recording ........................................................................................................................................78
Adding NAS Server .................................................................................................................................................79
8 Configuring System Settings .................................................................................................................... 80
Configuring System General Settings ..................................................................................................................80
Configuring Maintenance Settings .......................................................................................................................81
Upgrading Firmware .............................................................................................................................................81
Rebooting the Camera .........................................................................................................................................82
Restoring the Camera...........................................................................................................................................82
Importing /Exporting Files .................................................................................................................................82
Configuring User Accounts Settings .....................................................................................................................86
Account Management .........................................................................................................................................86
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Privilege Management .........................................................................................................................................87
Configuring Access List Settings ............................................................................................................................87
General Settings ......................................................................................................................................................88
Filter ..............................................................................................................................................................................88
Administrator IP address ....................................................................................................................................89
9 Viewing System Information ..................................................................................................................... 90
Log .................................................................................................................................................................................90
Version .........................................................................................................................................................................91
10 Troubleshooting............................................................................................................................................. 92
11 Appendix ........................................................................................................................................................... 93
List of Symbols .................................................................................................................................................................93
vii
Figures
Figure 2-1 IPC Tool ........................................................................................................................................................................... 4
Figure 3-1 Security Certificate Problem ................................................................................................................................. 7
Figure 3-2 Change Password ...................................................................................................................................................... 7
Figure 3-3 Login Page .................................................................................................................................................................... 7
Figure 3-4 Safety Problem ............................................................................................................................................................ 8
Figure 3-5 Security Certificate Problem ................................................................................................................................. 8
Figure 3-6 Login Page .................................................................................................................................................................... 8
Figure 3-7 Main Page...................................................................................................................................................................... 9
Figure 3-8 Live View Window Controls..................................................................................................................................10
Figure 3-9 Fisheye Main Page ..................................................................................................................................................12
Figure 3-10 Fisheye Display Mode .........................................................................................................................................13
Figure 3-11 1O (Original) Display mode ..............................................................................................................................14
Figure 3-12 1P (One Panoramic) Display mode ..............................................................................................................14
Figure 3-13 1R (One Regional) Display mode ..................................................................................................................15
Figure 3-14 2P (Two Panoramic View) Display mode ...................................................................................................16
Figure 3-15 1O3R (One Original & Three Regional) Display mode ........................................................................17
Figure 3-16 Regional Window Selection ..............................................................................................................................17
Figure 3-17 4R (Four Regional) Display mode .................................................................................................................18
Figure 3-18 1O8R (One Original and Eight Regional) Display mode ....................................................................19
Figure 4-1 General Settings .......................................................................................................................................................21
Figure 4-2 Video Orientation .....................................................................................................................................................22
Figure 4-3 IR Control Settings ..................................................................................................................................................23
Figure 4-4 IR Adjustment ............................................................................................................................................................23
Figure 4-5 Image Settings ..........................................................................................................................................................24
Figure 4-6 Exposure ......................................................................................................................................................................26
Figure 4-7 Measurement Window ..........................................................................................................................................26
Figure 4-8 AE Speed Adjustment ............................................................................................................................................27
Figure 4-9 WDR ................................................................................................................................................................................27
Figure 4-10 Focus...........................................................................................................................................................................28
Figure 4-11 Privacy Mask............................................................................................................................................................29
Figure 4-12 Pixel Calculator ......................................................................................................................................................30
Figure 4-13 Video Mode ..............................................................................................................................................................31
Figure 4-14 Video Stream ...........................................................................................................................................................33
Figure 4-15 Video Quality ...........................................................................................................................................................35
Figure 4-16 Audio ...........................................................................................................................................................................37
Figure 4-17 PTZ Settings ............................................................................................................................................................38
Figure 4-18 PTZ Settings (Fisheye Model) .........................................................................................................................41
Figure 5-1 Network Type ..............................................................................................................................................................43
Figure 5-2 Enable IPv6 .................................................................................................................................................................45
Figure 5-3 IPv6 Information .......................................................................................................................................................45
Figure 5-4 IPv6 Address ...............................................................................................................................................................46
Figure 5-5 Manually setup IP Address ..................................................................................................................................46
Figure 5-6 Streaming Protocols - HTTP ...............................................................................................................................47
Figure 5-7 Streaming Protocols – RTSP ..............................................................................................................................47
Figure 5-8 Multicast Settings ...................................................................................................................................................48
Figure 5-9 DDNS .............................................................................................................................................................................49
Figure 5-10 QoS...............................................................................................................................................................................50
Figure 5-11 QoS/DSCP ................................................................................................................................................................51
Figure 5-12 SNMP Configurations.........................................................................................................................................51
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Figure 5-13 HTTP ............................................................................................................................................................................52
Figure 5-14 Certificate Request ...............................................................................................................................................52
Figure 5-15 Certificate Request Created .............................................................................................................................53
Figure 5-16 Upload files ..............................................................................................................................................................53
Figure 5-17 IEEE 802.1X Configurations – EAP-PEAP ................................................................................................54
Figure 5-18 IEEE 802.1X Configurations – EAP-TLS....................................................................................................54
Figure 6-1 Motion Detection .....................................................................................................................................................55
Figure 6-2 Configuring Motion Detection Settings........................................................................................................56
Figure 6-3 Item Size Indicator ...................................................................................................................................................57
Figure 6-4 Intrusion Detection .................................................................................................................................................57
Figure 6-5 People Detection ......................................................................................................................................................58
Figure 6-6 Tampering Detection Configurations ............................................................................................................59
Figure 6-7 Audio Detection ........................................................................................................................................................60
Figure 6-8 Audio Detection Profile .........................................................................................................................................61
Figure 6-9 Event Settings ..........................................................................................................................................................62
Figure 6-10 Event ...........................................................................................................................................................................63
Figure 6-11 Trigger Sources ......................................................................................................................................................64
Figure 6-12 Action ..........................................................................................................................................................................65
Figure 6-13 Add Server .................................................................................................................................................................66
Figure 6-14 Server type – HTTP ...............................................................................................................................................67
Figure 6-15 Network storage .....................................................................................................................................................68
Figure 6-16 Add Media .................................................................................................................................................................68
Figure 6-17 Media type - Video clip .......................................................................................................................................69
Figure 6-18 Event Settings Examples ..................................................................................................................................70
Figure 7-1 No SD Card ..................................................................................................................................................................73
Figure 7-2 SD Card Onboard .....................................................................................................................................................73
Figure 7-3 SD Card Format ........................................................................................................................................................73
Figure 7-4 SD Card Control ........................................................................................................................................................73
Figure 7-5 Search ............................................................................................................................................................................74
Figure 7-6 Search Results ...........................................................................................................................................................75
Figure 7-7 Play .................................................................................................................................................................................75
Figure 7-8 Recording Settings ..................................................................................................................................................76
Figure 7-9 Recording Settings Details ..................................................................................................................................77
Figure 7-10 Recording 1 ..............................................................................................................................................................79
Figure 7-11 Add NAS Server.......................................................................................................................................................79
Figure 8-1 Configuring System General Settings ...........................................................................................................80
Figure 8-2 Maintenance ..............................................................................................................................................................81
Figure 8-3 Import/Export Files .................................................................................................................................................83
Figure 8-4 Edit Language String .............................................................................................................................................84
Figure 8-5 Account Management ...........................................................................................................................................86
Figure 8-6 Privilege Management ..........................................................................................................................................87
Figure 8-7 Access List...................................................................................................................................................................88
Figure 9-1 System Log .................................................................................................................................................................90
Figure 9-2 Access Log ..................................................................................................................................................................91
Figure 9-3 Version...........................................................................................................................................................................91
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Tables
Table 3-1 Live View Window Controls....................................................................................................................................10
Table 3-2 Fisheye Display Mode ..............................................................................................................................................13
Table 4-1 Stream and Frame Size Matrix ............................................................................................................................31
Table 7-1 Compatible SD Card .................................................................................................................................................72
Table 10-1 Troubleshooting ......................................................................................................................................................92
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About This Document

This document provides instructions for accessing, configuring, and operating the Honeywell 30 Series IP cameras. This document is intended for system installers, administrators, and operators.

Overview of Contents

This document contains the following chapters and appendixes:
Chapter 1, Introduction, provides an overview of the main features of the Honeywell 30 Series IP cameras.
Chapter 2 , Accessing the Camera, describes how to install the ConfigTool to access the
camera remotely from a web browser. It also describes how to update your camera’s firmware.
Chapter 3, Logging In and Viewing Live Video, describes how to log in to a camera and using the main page.
Chapter 4, Configuring Camera Settings, describes camera configurations.
Chapter 5, Configuring Network Settings, describes network configurations.
Chapter 6, Configuring Video Analytics, describes video analytics configurations.
Chapter 7, Configuring Storage Settings, describes storage configurations.
Chapter 8, Configuring System Settings, describes general system configurations.
Chapter 9, Viewing System Information, describes system information, such as version, log
and online user information.
Chapter 10, Troubleshooting, lists common problems and solutions.
Chapter 11, Appendix, lists the descriptions of symbols.
xi

1 Introduction

This chapter contains the following sections:
Overview, page 1
Introduction
Key Features, page 1

Overview

Honeywell 30 Series IP cameras integrate traditional camera and network video technology, combining video data collection and transmission. These flexible, fully featured cameras are the ideal choice for a wide range of indoor and outdoor surveillance applications.
Plug-and-play compatible with Honeywell 30 Series Network Video Recorder, the cameras offer 2 or 5 megapixel resolution at up to 30 frames per second and use video compression technology to save bandwidth and storage while ensuring maximum video quality. All the cameras are True Day/Night with intelligent IR capability, providing up to 165 ft (50 m) of illumination in low-light and nighttime scenes. Also, all the cameras support WDR function at up to 120 dB.
Each camera comes with configurable motion detection and camera tamper detection and supports up to 5 user-defined privacy mask areas. In addition to a 12 VDC adapter, all the cameras support Power over Ethernet (PoE), eliminating the need for a separate power supply and associated wiring. All models also support local video storage on microSDHC cards (up to 128 GB) when network service is interrupted.

Key Features

Key features of the Honeywell 30 Series IP cameras include the following:
Camera
Day/Night mode auto-switch
Video parameter setup, such as electronic shutter and gain
Motion detection
Camera tampering detection
People detection
Wide dynamic range
IR night vision
Fisheye dewarping
Storage
Central server backup (configure in Event settings)
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Performance Series IP Camera Software Configuration Guide
Recording over Internet, files stored on client PC
Network storage (NAS)
Network Monitoring
Latency time less than 500ms (network bandwidth support required)
Up to 10 connections
Compatible with the following network protocols: IPv4, IPv6, TCP/IP, HTTP, HTTPS, UPnP, RTSP/RTP/RTCP, IGMP, CIFS/SMB, SMTP, DHCP, NTP, DNS, DDNS, CoS, QoS, SNMP,
802.1X, UDP, ICMP, ARP, TLS
Network Management
Camera configuration and management via Ethernet
Device management via Internet or client PC
User Management
Each user belongs to specific group
Different user rights for each group
User rights cannot exceed group rights
System Management
Log function
System resource information and running real-time status display
2

2 Accessing the Camera

This chapter contains the following sections:
Installing the IPC Tool Utility, page 3
Discovering Your Camera on the Network, page 3
Assigning a New IP Address to Your Camera, page 4
Upgrading the Camera’s Firmware, page 5
Accessing the Camera from a Web Browser, page 5

Installing the IPC Tool Utility

To install the IPC Tool utility and create a desktop shortcut:
Accessing the Camera
1. Insert the included Software and Document disc into your PC’s disc drive.
2. Install the IPC Tool utility to your PC. The shortcut is added to the desktop.

Discovering Your Camera on the Network

To discover your network camera(s), open the IPC Tool utility , enter your user name and password, and then click Connect. Cameras that are online have a green connected icon
next to them. Cameras that are offline have a gray disconnected icon next to them. To refresh the list, click Refresh.
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Performance Series IP Camera Software Configuration Guide
Figure 2-1 IPC Tool

Assigning a New IP Address to Your Camera

The current IP address of your camera appears in the IP column of the devices list. If you want, you can assign a new static IP address to the camera.
To change the IP address of a single camera:
1. Select the camera that you want to configure from the devices list.
2. Click the Network tab.
3. Clear the DHCP check box.
4. Enter the new IP settings in the IP Address, Subnet Mask, and Default Gateway fields.
5. Click Apply to apply the settings.
To change the IP addresses of multiple cameras at the same time:
1. In the left-most pane of the IPC Tool utility, click Batch Setting.
2. Select all the cameras that you want to configure from the devices list.
3. Click the Network tab.
4. Do one of the following:
To assign dynamic IP addresses, select the Set all to DHCP check box, and then click
Apply.
To assign static IP addresses, enter the settings in IP Range, Subnet Mask, and
Default Gateway fields, and then click Apply.
4

Upgrading the Camera’s Firmware

Before you begin using your camera, make sure you have the latest firmware installed. You can upgrade a single camera or multiple cameras at the same time.
To upgrade a single camera:
1. Select the camera that you want to upgrade from the devices list.
2. Click the Upgrade tab.
3. Click Browse, navigate to the directory that contains the firmware file (.bin), select the file, and then click Open. The firmware file appears in the Target File field.
4. Click Upgrade. When the upgrade is complete, the camera will reboot.
To upgrade multiple cameras at the same time:
1. In the left-most pane of the IPC Tool utility, click Batch Setting.
2. Select all the cameras that you want to upgrade from the devices list.
3. Click the Upgrade tab.
4. Click Browse, navigate to the directory that contains the firmware file (.bin), select the file, and then click Open. The firmware file appears in the Target File field.
Accessing the Camera
5. Click Upgrade. When the upgrade is complete, the cameras will reboot.

Accessing the Camera from a Web Browser

To access the camera from a web browser:
1. Select the camera that you want to access from the devices list. The camera must be online .
2. On the Device Information tab, click Web Page. The web client opens in your default browser.
5
Performance Series IP Camera Software Configuration Guide
3 Logging In and Viewing Live
Video
This chapter contains the following sections:
Logging In to the Camera via the Web Client, page 6
Using the Main Page, page 9

Logging In to the Camera via the Web Client

Using the web client, you can monitor live video, play back recorded video, and configure camera settings.

Before You Begin

Before you log in to the web client, ensure that the following conditions are met:
The camera is properly connected to the network.
The camera’s IP address and the PC’s IP address are in the same network segment. If there is a router, set the corresponding gateway and subnet mask.
A network connection has been established. To check this, ping the camera’s IP address. (Enter "ping [IP address]").

Logging In to the Camera

Logging In via Internet Explorer
1. Open Internet Explorer, type the camera’s IP address in the address bar, and then click Enter. For example, if your camera’s IP address is 192.168.1.108, you would type
https://192.168.1.108
Note Internet Explorer 11 (or later) with ActiveX plug-in is supported.
.
2. The following window is displayed. Click Continue to this website (not recommended).
6
Logging In and Viewing Live Video
Figure 3-1 Security Certificate Problem
For how to resolve the security certificate problem, see Export CA Certificate on page 85.
3. For security purposes, you are required to create a new secure password at the first login.
Figure 3-2 Change Password
The password must be at least 8 characters in length and contain at least one uppercase letter, one lowercase letter, one number, and one special character (!?@#$%=+*-_:,.&^~). The password cannot be blank. Click Save.
4. The login screen is displayed. Enter the admin user name and password, and then click
Sign in.
Figure 3-3 Login Page
If you are logging in for the first time, you will be prompted to download and install the plugin. Follow the on-screen instructions to install it. When the installation is complete, the web client automatically refreshes and the main page opens (Figure 3-7).
7
Performance Series IP Camera Software Configuration Guide
Logging in Via Google Chrome
1. Open Google Chrome, type the camera’s IP address in the address bar, and then click Enter. For example, if your camera’s IP address is 192.168.1.108, you would type
https://192.168.1.108.
2. The following window is displayed. Click Advanced.
Figure 3-4 Safety Problem
3. The following window is displayed. Click Proceed to 192.168.1.108 (unsafe).
Figure 3-5 Security Certificate Problem
For how to resolve the security certificate problem, see Export CA Certificate on page 85.
4. The login screen is displayed. Enter the admin user name and password, and then click
Sign in.
Figure 3-6 Login Page
8
Logging In and Viewing Live Video
Note
Chrome 71 (or later) is supported for H.264 video. Chrome is not supported for H.265 video.

Using the Main Page

The main page has the following areas: video stream settings area, manual triggers area, system menu, live view resize buttons, live view controls toolbar and live video window.
The main page of the Fisheye model (HC30WF5R1) is different from the other models. For the main page of the Fisheye model, see Fisheye Main Page on page 12.
Figure 3-7 Main Page
1. System Menu (see System Menu on page 10)
2. Video Stream Settings (see Video Stream Settings on page 10)
3. Manual Triggers (see Manual Triggers Settings on page 11)
4. PTZ Panel (see PTZ Panel on page 11)
5. Global View (see Global View on page 11)
6. Live View Controls Toolbar (see Live View Controls on page 10)
7. Resize Buttons (see Resize Buttons on page 12)
9
Performance Series IP Camera Software Configuration Guide

Host Name

You can change the host name according to your needs. For more information, see
Configuring System General Settings on page 80.

System Menu

When you log in to the camera using the web client, the main page opens by default. To access the settings page, language page or to log out, select the corresponding tab.

Video Stream Settings

The camera supports multiple streams (streams 1, 2 and 3) simultaneously. You can select any of them for live viewing. For more information about multiple streams, see Video Stream on page 31.

Live View Controls

From the Live View controls toolbar, you can zoom in on a scene, take a snapshot, or manually record video. These controls are described in more details below.
Figure 3-8 Live View Window Controls
Table 3-1 Live View Window Controls
Icon Control Description
Click to capture and save video images. The captured images
Snapshot
Digital Zoom
Pause
will be displayed in a pop-up window. Right click the image and select Save picture as to save it in JPEG (*.jpg) or BMP
(*.bmp) format.
Click and uncheck Disable digital zoom to enable the zoom operation. The navigation screen shows the part of the image being magnified. To resize the navigation area, put the cursor on a border and drag the border. To move to a different area you want to magnify, drag the navigation screen. To zoom the image, scroll the mouse wheel.
Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button.
Stop
10
Stop the transmission of the streaming media. Click the Resume button to continue transmission.
Icon Control Description
Click to record the video clip in MP4 file format and save it to your computer. You can play the video clip by VLC player.
Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly.
If you run the Internet Explorer as administrator and this is the first time you record, the recording will be stored under
Start MP4 Recording
C:\Record.
If you run the Internet Explorer as non-administrator, a pop-up window will be displayed for you to select the destination.
If you have selected the storage path as non­administrator, and then you run the Internet Explorer as administrator, the recording will be stored in your previously selected path.
Logging In and Viewing Live Video
Volume
Mute
Full Screen
Click to move the slider bar to adjust the volume on the local computer. (Only HC30WF5R1 supports this function.)
Click to turn off the audio on the local computer. Click it again to turn on the audio. (Only HC30WF5R1 supports this function.)
Click to switch to the full screen mode. Press the “Esc” key or double click the screen to switch to the normal mode.

Manual Triggers Settings

Click to enable/disable an event trigger manually. Configure an event setting before you enable this function. A total of 3 events can be configured. For more information, see
Configuring Event Settings on page 60.

PTZ Panel

The camera supports digital pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. For more information, see Configuring Digital PTZ Settings on page
36.

Global View

Click to display the Global View window. The Global View window contains a full view image (the largest frame size of the captured video) and a floating frame (the viewing region of the current video stream). The floating frame allows users to control the PTZ function. For more information, see Configuring Digital PTZ Settings on page 36.
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Performance Series IP Camera Software Configuration Guide
The PTZ buttons on the panel are not operational unless you are
Note
showing only a portion of the full image. If the live view window is displaying the full view, the PTZ buttons are not functional.

Resize Buttons

Click Auto, the video window will resize automatically to fit the monitor.
Click 100%, it will display the original main page size.
Click 50%, it will resize the main page to 50% of its original size.
Click 25%, it will resize the main page to 25% of its original size.

Fisheye Main Page

The main page of Fisheye model (HC30WF5R1) is as below:
Figure 3-9 Fisheye Main Page
The main differences are the display mode, Live View Controls (see Live View Controls on page
10) and PTZ Panel (see PTZ Operations (Fisheye Model) on page 40).

Display Mode

Due to the fisheye lens’ wide coverage of 180º hemispheric and 360º panoramic views and to manipulate the details within, the following display modes are provided:
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Figure 3-10 Fisheye Display Mode
Table 3-2 Fisheye Display Mode
Display Mode Description
1O One Original fisheye view
1P One Panoramic view
1R One Regional view
1P2R One Panoramic and two Regional views
(Wall mount)
Logging In and Viewing Live Video
2P Two Panoramic views
1P3R One Panoramic and three Regional views
(Wall mount)
1O3R One Original and three Regional views
4R Four Regional views
4R PRO Four Regional views interactively displayed
when the field of view changes in any of the views
1O8R One Original and eight Regional views
1O (One Original) Display Mode
When mounted on a ceiling, the fisheye camera can cover an approximate of 64 m² surveillance area (installed at a height of approximately 3 meters), while still keeping details in videos with recognizable facial features of people passing through the area.
The 1O view is especially adequate for taking an overview glimpse of the surveillance area when mounted on the ceiling.
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Performance Series IP Camera Software Configuration Guide
Figure 3-11 1O (Original) Display mode
1P (One Panoramic) Display Mode
With the image correction algorithms in firmware, the hemispheric image is transformed into a rectilinear stripe in the 1P display mode. You can use the PTZ panel or simply use mouse drags to quickly move through the 360º panoramic view. (Mouse control on the Panoramic view is available with the Ceiling mount type.)
When mounted on a wall, this mode can cover a 180º overview from side to side, e.g., on the entrance of a building or a corridor.
Figure 3-12 1P (One Panoramic) Display mode
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Note
The 1P view is applicable for an overview, the Zoom in/out function does not apply in this mode.
Logging In and Viewing Live Video
1R (One Regional) Display Mode
The 1R mode provides access to one image section within the hemisphere. You can zoom in or out (using the mouse wheel or PTZ panel) or travel to other areas in the hemisphere using mouse clicks and drags. A single click on a particular object can bring the object to the center of your view window. Click and hold down the left mouse button, and you can drag the view in all directions.
Figure 3-13 1R (One Regional) Display mode
1P2R (One Panoramic and Two Regional) Display Mode
The 1P2R mode provides access to two regional views and the reference to their relative positions on a panoramic view. This display mode is available only when you select the Wall mount type, see the Mount type section in General Settings on page 20.
The operations of the 1P2R display mode is similar to the operations of the 1O3R, see The
operations of the 1P3R display mode is similar to the operations of the 1O3R, see Error! Not a valid bookmark self-reference. on page 16.
1O3R (One Original and Three Regional) Display Mode on page 16.
2P (Two Panoramic View) Display mode
Similar to 1P, the 2P display mode provides simultaneous access to both the left and right sections of a hemisphere. Both panoramic views are corrected into a more viewable dewarped image. You can use a mouse click and drag to quickly scroll horizontally through the surveillance area.
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Performance Series IP Camera Software Configuration Guide
Figure 3-14 2P (Two Panoramic View) Display mode
1P3R (One Panoramic and Three Regional) Display Mode
The 1P2R mode provides access to two regional views and the reference to their relative positions on a panoramic view. This display mode is available only when you select the Wall mount type, see the Mount type section in General Settings on page 20.
The operations of the 1P3R display mode is similar to the operations of the 1O3R, see Error!
Not a valid bookmark self-reference. on page 16.
1O3R (One Original and Three Regional) Display Mode
The 1O3R mode provides access to multiple live view sections within the hemisphere and the reference to their relative positions on an Original circular view. The FOV (Field of View) indicators (#1 ~ #3) interact with your current operation as you may zoom in/out or move the live view window to a different place.
You can zoom in or out or travel to other areas within the hemisphere using identical methods as previously described in the 1R mode.
You can also change the locations of Regional views by dragging the FOV indicators on the "Original" circular view.
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