Honeywell HEW4PER3, H4W4PER2, HBD2PER1, HBW4PER1, H4W4PER3 Configuration Manual

...
HED2PER3
HEW4PER3
H4W4PER2
H4W4PER3
HBW4PER1
HBW4PER2
H2W2PC1M
HPW2P1
HBW2PER1
HEW4PER2
HEW4PER2B
HEW2PER2
H4W2PER2
HBW2PER2
H2W4PER3
H2W2PER3
H4W8PR2
HBW8PR2
H4W2PER3
HEW2PER3
HEW4PER3B
Recommended
Find the latest version of this and other Performance Series IP
view/download the latest documentation.
Refer to the Honeywell Open Technology Alliance to learn more
Performance Series IP Cameras Configuration Guide
camera documents on the Honeywell Video website. Go to: http://www.honeywellvideo.com/products/video­systems/Performance-s-ip/index.html to find your camera and
about our open and integrated solutions (go to: http://www.security.honeywell.com/hota/).
Revisions
Issue Date Revisions
A 10/2018 New document.
i

Cautions and Warnings

WARNING Installation and servicing should be performed only by qualified
and experienced technicians to conform to all local codes and to maintain your warranty.
WARNING To ensure compliance with electrical safety standards this
product is intended for use with a Listed Power Adapter marked with “Limited Power Source”, “LPS”, on the unit, output rated 12 V DC, minimum 0.7A, Tma=60°C or from Power over Ethernet (PoE) provided by Listed Information Technology Equipment meeting the IEEE 802.3af PoE standard.
The Ethernet connection is not intended to be connected to exposed (outside plant) networks. Do not connect two power sources to the camera at the same time.
CAUTION Invisible LED radiation (850 nm). Avoid exposure to beam.

Regulatory Statements

FCC Compliance Statement

Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
ii
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
Note
responsible for compliance could void the user’s authority to operate the equipment.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

Manufacturer’s Declaration of Conformance

The equipment supplied with this guide meets the provisions of the following European Union council directives:
2014/30/EU for EMC
2001/95/EC for safety, and
2011/65/EU for RoHS compliance.

Waste Electrical and Electronic Equipment (WEEE)

Correct Disposal of this Product (applicable in the European Union and other European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.

Safety Instructions

Before installing or operating the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
Install in accordance with the manufacturer’s instructions.
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
iii
Any wall or ceiling mounting of the product should follow the manufacturer’s instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your facility, consult your product dealer or local power company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the manufacturer, or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not recommended by the product manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards. Using replacement parts or accessories other than the original manufacturers may invalidate the warranty.

Warranty and Service

Subject to the terms and conditions listed on the product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused
iv
Table of Contents
1 Introduction........................................................................................................................................................ 1
Overview ................................................................................................................................................................................ 1
Key Features ........................................................................................................................................................................ 1
2 Accessing the Camera ..................................................................................................................................... 3
Installing the IPC Tool Utility ........................................................................................................................................ 3
Discovering Your Camera on the Network ............................................................................................................. 3
Assigning a New IP Address to Your Camera ........................................................................................................ 4
Upgrading the Camera’s Firmware ............................................................................................................................ 5
Accessing the Camera from a Web Browser ......................................................................................................... 5
3 Logging In and Viewing Live Video ............................................................................................................ 6
Logging In to the Camera via the Web Client...................................................................................................... 6
Before You Begin ...................................................................................................................................................... 6
Logging In to the Camera ..................................................................................................................................... 6
Installing the Browser Plug-In ............................................................................................................................ 7
Using the Live View Interface ...................................................................................................................................... 9
Video Encoder Settings ......................................................................................................................................... 9
System Menus .........................................................................................................................................................10
Live View Controls ..................................................................................................................................................10
Live View Window Configuration.....................................................................................................................11
4 Playing Back Video ....................................................................................................................................... 13
Introduction .......................................................................................................................................................................13
Overview of the Playback Interface ................................................................................................................14
Playing Back Recorded Video ...................................................................................................................................14
Playback Controls ..................................................................................................................................................14
Playing a Recorded File from the Calendar ...............................................................................................15
Searching for a File by Recording Type........................................................................................................17
Timeline Configuration ........................................................................................................................................18
Using the Playback Assistant....................................................................................................................................18
Zooming In and Out ..............................................................................................................................................18
Taking a Snapshot .................................................................................................................................................18
Creating a Video Clip .....................................................................................................................................................18
Viewing Snapshots .........................................................................................................................................................19
5 Configuring Camera Settings ................................................................................................................... 20
Configuring Camera Properties ...............................................................................................................................20
Properties ...................................................................................................................................................................20
Profile Management .............................................................................................................................................24
Zoom and Focus .....................................................................................................................................................26
Configuring Video Settings ........................................................................................................................................27
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Video Stream .............................................................................................................................................................27
Snapshot.....................................................................................................................................................................28
Video Overlay ............................................................................................................................................................29
ROI .................................................................................................................................................................................30
Path ...............................................................................................................................................................................30
Configuring Audio Settings........................................................................................................................................31
6 Configuring Network Settings .................................................................................................................. 33
Configuring TCP/IP Settings ............................................................................................................................33
Configuring Port Settings...................................................................................................................................35
Configuring PPPoE Settings.............................................................................................................................36
Configuring SMTP (Email) Settings ..............................................................................................................37
Configuring UPnP Settings ...............................................................................................................................38
Configuring SNMP Settings ..............................................................................................................................39
Configuring Bonjour Settings...........................................................................................................................41
Configuring Multicast Settings .......................................................................................................................41
Configuring IEEE802.1X Settings ..................................................................................................................42
Configuring QoS Settings ..................................................................................................................................43
Configuring Certificate Settings .....................................................................................................................43
7 Configuring Video Analytics ...................................................................................................................... 46
Configuring Video Detection Settings ..................................................................................................................46
Configuring Motion Detection Settings ......................................................................................................46
Configuring Camera Tampering Settings ..................................................................................................49
Configuring Scene Change Settings ............................................................................................................50
Configuring Audio Detection Settings...................................................................................................................51
Configuring Smart Plan ...............................................................................................................................................52
Configuring Face Detection Events ........................................................................................................................53
Configuring People Counting Events ...................................................................................................................54
People Counting .....................................................................................................................................................54
Report ...........................................................................................................................................................................55
Configuring System Events Settings ....................................................................................................................56
Configuring for SD Card Event Settings ......................................................................................................56
Configuring Network Event Settings.............................................................................................................57
Configuring Illegal Access Event Settings .................................................................................................58
8 Configuring Storage Settings ................................................................................................................... 60
Configuring Schedule Settings ................................................................................................................................60
Configuring Record Schedule ..........................................................................................................................60
Configuring Snapshot Schedule .....................................................................................................................60
Setting Holidays ......................................................................................................................................................61
Configuring Destination Settings ...........................................................................................................................61
Path ...............................................................................................................................................................................61
Local .............................................................................................................................................................................62
FTP .................................................................................................................................................................................63
NAS ................................................................................................................................................................................63
Configuring Recording Control ................................................................................................................................64
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9 Configuring System Settings .................................................................................................................... 66
General System Setup ..........................................................................................................................................66
Account Setup ..........................................................................................................................................................67
Security ........................................................................................................................................................................71
Restoring Default Settings .................................................................................................................................72
Import/Export...........................................................................................................................................................72
Automatic Maintenance......................................................................................................................................73
Upgrade .......................................................................................................................................................................73
10 Viewing System Information ..................................................................................................................... 74
Version .........................................................................................................................................................................74
Log .................................................................................................................................................................................74
Online User ................................................................................................................................................................75
11 Configuring Alarms Settings ..................................................................................................................... 77
12 Troubleshooting............................................................................................................................................. 79
13 Appendix ........................................................................................................................................................... 81
Embedded NVR Integration Capacity Matrix ....................................................................................................81
List of Symbols .................................................................................................................................................................83
14 Specifications ................................................................................................................................................. 84
H4W8PR2 Dome Camera ...................................................................................................................................84
HBW8PR2 Bullet Camera ...................................................................................................................................86
HEW4PER2/HEW4PER2B Eyeball Camera ..............................................................................................88
HEW4PER3B Eyeball Camera ..........................................................................................................................90
HEW2PER2 Eyeball Camera .............................................................................................................................92
HEW2PER3 Eyeball Camera .............................................................................................................................94
HBW2PER1 Bullet Camera ................................................................................................................................96
HBW2PER2 Bullet Camera ................................................................................................................................98
H4W2PER2 Dome Camera ............................................................................................................................. 100
H4W2PER3 Dome Camera ............................................................................................................................. 102
H2W2PER3 Mini Dome Camera .................................................................................................................. 104
H2W4PER3 Mini Dome Camera .................................................................................................................. 106
H2W2PC1M People Counting Camera .................................................................................................... 108
HPW2P1 Pinhole Camera ............................................................................................................................... 110
H4W4PER2 Mini Dome Camera .................................................................................................................. 112
H4W4PER3 Mini Dome Camera .................................................................................................................. 114
HBD2PER1 Bullet Camera.............................................................................................................................. 116
HBW4PER1 Bullet Camera ............................................................................................................................. 118
HBW4PER2 Bullet Camera ............................................................................................................................. 120
HED2PER3 Ball Camera .................................................................................................................................. 122
HEW4PER3 Ball Camera ................................................................................................................................. 124
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Figures
Figure 2-1 IPC Tool ........................................................................................................................................................................... 4
Figure 3-1 Login Interface .......................................................................................................................................................... 7
Figure 3-2 Security Certificate Problem ................................................................................................................................. 8
Figure 3-3 File Download Security Warning Message for the Plug-in .................................................................. 8
Figure 3-4 Live View Interface................................................................................................................................................... 9
Figure 3-5 Video Encoder Settings......................................................................................................................................... 9
Figure 3-6 System Menu ...........................................................................................................................................................10
Figure 3-7 Live View Window Controls ...............................................................................................................................10
Figure 3-8 Live View Window Configuration Toolbar...................................................................................................11
Figure 4-1 Playback Interface .................................................................................................................................................14
Figure 4-2 Playback Controls ..................................................................................................................................................14
Figure 4-3 Playback Calendar.................................................................................................................................................16
Figure 4-4 Recording Timeline ...............................................................................................................................................17
Figure 4-5 Playback File Details ............................................................................................................................................17
Figure 4-6 Recording Type Filter in Playback..................................................................................................................17
Figure 4-7 Playback Timeline Configuration ...................................................................................................................18
Figure 4-8 Clip Function Controls ........................................................................................................................................19
Figure 5-1 Camera Properties.................................................................................................................................................21
Figure 5-2 Profile Management.............................................................................................................................................25
Figure 5-3 Schedule.......................................................................................................................................................................25
Figure 5-4 Zoom and Focus .....................................................................................................................................................26
Figure 5-5 Video Stream ............................................................................................................................................................27
Figure 5-6 Snapshot .....................................................................................................................................................................28
Figure 5-7 Video Overlay ...........................................................................................................................................................29
Figure 5-8 Storage Path ............................................................................................................................................................31
Figure 5-9 Audio ..............................................................................................................................................................................31
Figure 6-1 TCP/IP .........................................................................................................................................................................33
Figure 6-2 Port ...............................................................................................................................................................................35
Figure 6-3 ONVIF.............................................................................................................................................................................36
Figure 6-4 RTSP .............................................................................................................................................................................36
Figure 6-5 PPPoE .........................................................................................................................................................................37
Figure 6-6 SMTP............................................................................................................................................................................37
Figure 6-7 UPnP ............................................................................................................................................................................39
Figure 6-8 SNMP...........................................................................................................................................................................40
Figure 6-9 Bonjour .......................................................................................................................................................................41
Figure 6-10 Multicast .................................................................................................................................................................41
Figure 6-11 802.1X ......................................................................................................................................................................42
Figure 6-12 QoS ............................................................................................................................................................................43
Figure 6-13 Certificate ...............................................................................................................................................................43
Figure 6-14 Certificate Request ...............................................................................................................................................45
Figure 7-1 Video Detection ......................................................................................................................................................46
Figure 7-2 Configuring the Alarm Period ..........................................................................................................................47
Figure 7-3 Configuring the Motion Detection Area......................................................................................................48
Figure 7-4 Video Tampering ....................................................................................................................................................49
Figure 7-5 Scene Change ...........................................................................................................................................................50
Figure 7-6 Audio Detection ........................................................................................................................................................51
Figure 7-7 Smart Plan ...................................................................................................................................................................52
Figure 7-8 Face Detection ..........................................................................................................................................................53
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Figure 7-9 People Counting .......................................................................................................................................................54
Figure 7-10 Report – Bar Chart ................................................................................................................................................56
Figure 7-11 No SD Card Warning .........................................................................................................................................56
Figure 7-12 SD Card Error Warning Configuration Interface ..................................................................................57
Figure 7-13 Capacity Warning................................................................................................................................................57
Figure 7-14 Network Event.......................................................................................................................................................58
Figure 7-15 Illegal Access Configuration ..........................................................................................................................58
Figure 8-1 Record Schedule ....................................................................................................................................................60
Figure 8-2 Holiday Schedule ...................................................................................................................................................61
Figure 8-3 Path ..............................................................................................................................................................................62
Figure 8-4 Local Storage ...........................................................................................................................................................62
Figure 8-5 FTP ................................................................................................................................................................................63
Figure 8-6 NAS ...............................................................................................................................................................................64
Figure 8-7 Recording Control .................................................................................................................................................64
Figure 9-1 General System Configuration ........................................................................................................................66
Figure 9-2 Date and Time Configuration ..........................................................................................................................67
Figure 9-3 Username ..................................................................................................................................................................68
Figure 9-4 Add User .....................................................................................................................................................................69
Figure 9-5 Modifying User ........................................................................................................................................................69
Figure 9-6 Group Configuration ............................................................................................................................................70
Figure 9-7 Add Group Interface .............................................................................................................................................70
Figure 9-8 Modify Group ...........................................................................................................................................................71
Figure 9-9 Security .........................................................................................................................................................................71
Figure 9-10 Default ......................................................................................................................................................................72
Figure 9-11 Import/Export Configuration ........................................................................................................................72
Figure 9-12 Auto Maintain .......................................................................................................................................................73
Figure 9-13 Upgrade ...................................................................................................................................................................73
Figure 10-1 Version......................................................................................................................................................................74
Figure 10-2 Log .............................................................................................................................................................................75
Figure 10-3 Online User ............................................................................................................................................................76
Figure 11-1 Alarm Configuration ..........................................................................................................................................77
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Tables
Table 3-1 Video Encoder Settings.........................................................................................................................................10
Table 3-2 Live View Window Controls .................................................................................................................................10
Table 3-3 Live View Window Configuration Tools .........................................................................................................12
Table 4-1 Playback Controls ....................................................................................................................................................15
Table 5-1 Zoom and Focus .......................................................................................................................................................26
Table 5-2 Snapshot Configurations .....................................................................................................................................29
Table 5-3 Video Overlay Configurations ............................................................................................................................30
Table 6-1 TCP/IP Configurations ..........................................................................................................................................33
Table 6-2 Port Configurations ................................................................................................................................................35
Table 6-3 SMTP (Email) Configurations ............................................................................................................................38
Table 6-4 SNMP Configurations ...........................................................................................................................................40
Table 6-5 Multicast Configurations .....................................................................................................................................42
Table 6-6 802.1X Configurations ...........................................................................................................................................42
Table 6-7 QoS Configurations ................................................................................................................................................43
Table 7-1 Video Detection Configurations .......................................................................................................................46
Table 7-2 Tampering Configurations ..................................................................................................................................49
Table 7-3 Scene Change Configurations ............................................................................................................................50
Table 7-4 SD Card Configurations ..........................................................................................................................................57
Table 7-5 Network Configuration ............................................................................................................................................58
Table 7-6 Illegal Access Configurations...............................................................................................................................58
Table 8-1 Path Configurations ...............................................................................................................................................62
Table 8-2 FTP Configurations .................................................................................................................................................63
Table 8-3 NAS Configurations ................................................................................................................................................64
Table 8-4 Recording Control Configurations ..................................................................................................................64
Table 9-1 General System Configurations ........................................................................................................................66
Table 9-2 Date and Time Configurations ..........................................................................................................................67
Table 9-3 Import/Export Configurations ...........................................................................................................................72
Table 10-1 Log Interface Configurations ..........................................................................................................................75
Table 11-1 Alarm Configurations ..........................................................................................................................................78
Table 12-1 Troubleshooting ......................................................................................................................................................79
Table 13-1 Embedded NVR Integration Matrix - Maximum Frame Rate and Resolution (1) ..................81
Table 13-2 Embedded NVR Integration Matrix - Maximum Frame Rate and Resolution (2) ....................81
Table 14-1 H4W8PR2 Specifications....................................................................................................................................84
Table 14-2 HBW8PR2 Specifications ...................................................................................................................................86
Table 14-3 HEW4PER2/ HEW4PER2B Specifications ................................................................................................88
Table 14-4 HEW4PER3B Specifications .............................................................................................................................90
Table 14-5 HEW2PER2 Specifications ................................................................................................................................92
Table 14-6 HEW2PER3 Specifications ................................................................................................................................94
Table 14-7 HBW2PER1 Specifications ................................................................................................................................96
Table 14-8 HBW2PER2 Specifications ................................................................................................................................98
Table 14-9 H4W2PER2 Specifications.............................................................................................................................. 100
Table 14-10 H4W2PER3 Specifications ........................................................................................................................... 102
Table 14-11 H2W2PER3 Specifications ........................................................................................................................... 104
Table 14-12 H2W4PER3 Specifications ........................................................................................................................... 106
Table 14-13 H2W2PC1M Specifications ......................................................................................................................... 108
Table 14-14 HPW2P1 Specifications................................................................................................................................. 110
Table 14-15 H4W4PER2 Specifications ........................................................................................................................... 112
Table 14-16 H4W4PER3 Specifications ........................................................................................................................... 114
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Table 14-17 HBD2PER1 Specifications ........................................................................................................................... 116
Table 14-18 HBW4PER1 Specifications .......................................................................................................................... 118
Table 14-19 HBW4PER2 Specifications .......................................................................................................................... 120
Table 14-20 HED2PER3 Specifications ........................................................................................................................... 122
Table 14-21 HEW4PER3 Specifications........................................................................................................................... 124
xi

About This Document

This document provides instructions for accessing, configuring, and operating the Performance Series IP cameras. This document is intended for system installers, administrators, and operators.

Overview of Contents

This document contains the following chapters and appendixes:
Chapter 1, Introduction, provides an overview of the main features of the Performance Series IP cameras.
Chapter 2 , Accessing the Camera, describes how to install the ConfigTool to access the camera remotely from a web browser. It also describes how to update your camera’s firmware.
Chapter 3, Logging In and Viewing Live Video, describes how to log in to a camera and the Live View interface.
Chapter 4, Playing Back Video, describes how to search for recorded video and snapshots and how to export them (Note This function is not supported by the following models: HPW2P1/HBW2PER1).
Chapter 5, Configuring Camera Settings, describes camera configurations.
Chapter 6, Configuring Network Settings, describes network configurations.
Chapter 7, Configuring Video Analytics, describes video analytics configurations.
Chapter 8, Configuring Storage Settings, describes storage configurations.
Chapter 9, Configuring System Settings, describes general system configurations.
Chapter 10, Viewing System Information, describes system information, such as version,
log and online user information.
Chapter 11, Configuring Alarms Settings, describes how to set up notifications for alarm inputs, motion detection, and network failure events.
Chapter 12, Troubleshooting, lists common problems and solutions.
Chapter 13, Appendix, lists maximum frame rate and resolution when integrating
Performance Series IP cameras with Honeywell Embedded NVRs and lists the descriptions of symbols.
Chapter 14, Specifications, lists the specifications of the Performance Series IP cameras.
xii

1 Introduction

This chapter contains the following sections:
Overview, page 1
Introduction
Key Features, page 1

Overview

Honeywell’s Performance Series IP cameras integrate traditional camera and network video technology, combining video data collection and transmission. These flexible, fully featured cameras are the ideal choice for a wide range of indoor and outdoor surveillance applications.
Plug-and-play compatible with Honeywell 4/8/16-channel Performance Series Embedded NVRs, the cameras offer 2, 4 or 8 megapixel resolution at up to 30 frames per second and use video compression technology to save bandwidth and storage while ensuring maximum video quality. All the cameras are True Day/Night with intelligent IR capability, providing up to 200 ft (60 m) of illumination in low-light and nighttime scenes. Also, all the cameras support WDR function at up to 120 dB.
Each camera comes with configurable motion detection and camera tamper detection and supports up to 4 user-defined privacy mask areas. In addition to a 12 VDC adapter, all the cameras support Power over Ethernet (PoE), eliminating the need for a separate power supply and associated wiring. Select models also support local video storage on microSDHC cards (up to 128 GB) when network service is interrupted.
You can monitor Performance Series IP cameras from anywhere, at any time, using the free HonView Touch mobile app for both Apple and Android smartphones and tablets.

Key Features

Key features of the Performance Series IP cameras include the following (* - the feature is only supported by certain models.):
Camera
Day/Night mode auto-switch
Video parameter setup, such as electronic shutter and gain
Motion detection
Camera tampering detection
Scene change detection
*Audio detection
*Face detection
*People counting
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Performance Series IP Camera Software Configuration Guide
Wide Dynamic Range
Backlight compensation
Video watermark function to prevent modification
IR night vision
Storage
Central server backup (configure in Alarm or Schedule settings)
Recording over Internet, files stored on client PC
Network storage (FTP)
Network Monitoring
One-channel video data transmission to a network
Terminal and decoding
Latency time less than 200-250ms (network bandwidth support required)
Up to 20 connections
Compatible with the following network protocols: HTTP; HTTPs; TCP; ARP; RTSP; RTP; RTCP; UDP; SMTP; DHCP; DNS; PPPoE; IPv4/v6; QoS; UPnP; NTP; Bonjour; IEEE 802.1x; Multicast; ICMP; IGMP; TLS
Network Management
Camera configuration and management via Ethernet
Device management via Internet or client PC
User Management
Each user belongs to specific group
Different user rights for each group
User rights cannot exceed group rights
System Management
Log function
System resource information and running real-time status display
2

2 Accessing the Camera

This chapter contains the following sections:
Installing the IPC Tool Utility, page 3
Discovering Your Camera on the Network, page 3
Assigning a New IP Address to Your Camera, page 4
Upgrading the Camera’s Firmware, page 5
Accessing the Camera from a Web Browser, page 5

Installing the IPC Tool Utility

To install the IPC Tool utility and create a desktop shortcut:
Accessing the Camera
1. Insert the included Software and Document disc into your PC’s disc drive.
2. Install the IPC Tool utility to your PC. The shortcut is added to the desktop.

Discovering Your Camera on the Network

To discover your network camera(s), open the IPC Tool utility , enter your user name and password, and then click Connect. Cameras that are online have a green connected icon
next to them. Cameras that are offline have a gray X next to them. To refresh the list, click Refresh.
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Performance Series IP Camera Software Configuration Guide
Figure 2-1 IPC Tool

Assigning a New IP Address to Your Camera

The current IP address of your camera appears in the IP column of the devices list. If you want, you can assign a new static IP address to the camera.
To change the IP address of a single camera:
1. Select the camera that you want to configure from the devices list.
2. Click the Network tab.
3. Clear the DHCP check box.
4. Enter the new IP settings in the IP Address, Subnet Mask, and Default Gateway fields.
5. Click Apply to apply the settings.
To change the IP addresses of multiple cameras at the same time:
1. In the left-most pane of the IPC Tool utility, click Batch Setting.
2. Select all the cameras that you want to configure from the devices list.
3. Click the Network tab.
4. Do one of the following:
To assign dynamic IP addresses, select the Set all to DHCP check box, and then click
Apply.
To assign static IP addresses, enter the settings in IP Range, Subnet Mask, and
Default Gateway fields, and then click Apply.
4

Upgrading the Camera’s Firmware

Before you begin using your camera, make sure you have the latest firmware installed. You can upgrade a single camera or multiple cameras at the same time.
To upgrade a single camera:
1. Select the camera that you want to upgrade from the devices list.
2. Click the Upgrade tab.
3. Click Browse, navigate to the directory that contains the firmware file (.bin), select the file, and then click Open. The firmware file appears in the Target File field.
4. Click Upgrade. When the upgrade is complete, the camera will reboot.
To upgrade multiple cameras at the same time:
1. In the left-most pane of the IPC Tool utility, click Batch Setting.
2. Select all the cameras that you want to upgrade from the devices list.
3. Click the Upgrade tab.
4. Click Browse, navigate to the directory that contains the firmware file (.bin), select the file, and then click Open. The firmware file appears in the Target File field.
Accessing the Camera
5. Click Upgrade. When the upgrade is complete, the cameras will reboot.

Accessing the Camera from a Web Browser

To access the camera from a web browser:
1. Select the camera that you want to access from the devices list. The camera must be online .
2. On the Device Information tab, click Web Page. The web client opens in your default browser.
5
Performance Series IP Camera Software Configuration Guide
3 Logging In and Viewing Live
Video
This chapter contains the following sections:
Logging In to the Camera via the Web Client, page 6
Using the Live View , page 9

Logging In to the Camera via the Web Client

Using the web client, you can monitor live video, play back recorded video, and configure camera settings.

Before You Begin

Before you log in to the web client, ensure that the following conditions are met:
The camera is properly connected to the network.
The camera’s IP address and the PC’s IP address are in the same network segment. If there is a router, set the corresponding gateway and subnet mask.
A network connection has been established. To check this, ping the camera’s IP address. (Enter "ping [IP address]").

Logging In to the Camera

1. Open Internet Explorer, type the camera’s IP address in the address bar, and then click Enter. For example, if your camera’s IP address is 192.168.1.108, you would type
http://192.168.1.108.
Note Only Internet Explorer 11 is supported.
2. On the login screen, enter the admin user name and password, and then click Login. The default user name is admin (case-sensitive) and the default password is 1234.
6
Logging In and Viewing Live Video
Figure 3-1 Login Interface
For security purposes, you are required to create a new secure password at the first login.
The password must be at least 8 characters long and contain at least one lowercase letter, one number, and one special character. The password cannot be blank.

Installing the Browser Plug-In

If you are logging in for the first time, you will be prompted to download and install a browser plug-in. Follow the on-screen instructions to install the plug-in. When the installation is complete, the web client automatically refreshes and the Live View interface opens (Figure
3-4).
If this is your first time logging in, you will see the following message:
Click here to download and install the plug-in.
Perform the following steps to install the plug-in:
1. Click Click here to download and install the plug-in. The following window is displayed. Click Continue to this website (not recommended).
7
Performance Series IP Camera Software Configuration Guide
Figure 3-2 Security Certificate Problem
2. A message appears asking if you want to run or save the file.
Figure 3-3 File Download Security Warning Message for the Plug-in
3. Click Run to start the installation.
4. After the plug-in installation is complete, login again and the web client displays the Live View interface (Figure 3-4).
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Using the Live View Interface

The Live View window has four areas with controls and options for monitoring live video.
Figure 3-4 Live View Interface
Logging In and Viewing Live Video
1. Video encoder settings area (see Video Encoder Settings, page 9)
2. System menus (see System Menus, page 10)
3. Live View controls toolbar (see Live View Controls, page 10)
4. Live View interface settings toolbar (see Live View Window Configuration, page 11)

Video Encoder Settings

In the video encoder settings area of the Live View interface, you can choose a stream and set the stream protocol.
Figure 3-5 Video Encoder Settings
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Performance Series IP Camera Software Configuration Guide
bandwidth use than TCP but allows some data loss (such as
Table 3-1 Video Encoder Settings
Setting Description
Main Stream

Sub Stream

Protocol

System Menus

Figure 3-6 System Menu
When you log in to the camera using the web client, the Live View interface opens by default. To access the Playback, Setup, and Alarm interfaces, or to log out, select the corresponding tab in the system menus area.
Delivers high definition video for real-time monitoring, recording, and storage. Uses the most bandwidth.
Delivers low/standard definition video, typically for remote monitoring in lower network bandwidth environments.
You can select the stream media protocol from the drop­down list. There are three options: TCP, UDP, or Multicast.
Provides most reliable data transmission. Higher
TCP: latency and bandwidth use than UDP.
UDP: Provides fastest data transmission. Lower latency and
dropped frames).
Multicast: Provides the most efficient use of bandwidth if large numbers of clients are viewing the video simultaneously.

Live View Controls

From the Live View controls toolbar, you can zoom in on a scene, take a snapshot, or manually record video. These controls are described in more details below.
Figure 3-7 Live View Window Controls
Table 3-2 Live View Window Controls
Icon Control Description
Digital Zoom
Snapshot
10
While viewing live video, click and hold down the left mouse button to zoom in on a specific area. Right-click the mouse to return to the previous magnification.
Click to take a snapshot, saved as a JPEG at the default location (\picture download).
To change the save path, see Path on page 61
Setup
Camera SetupVideoPath.
. Or go to
Icon Control Description
Logging In and Viewing Live Video
Triple Snap
Record
Click to take three snapshots at 1 fps. All images are saved to
Setup
Camera Setup Video Path.
Click to start manual recording. All video is saved to
Setup
Camera Setup VideoPath.
Click to enable Easy Focus. You can see AF Peak and AF Max adjustments on the Preview window. Select from AF Peak and AF Max.
AF Peak: Displays the video’s definition when focusing.
Easy Focus
AF Max: Displays the most suitable focus for video definition.
The closer the AF Peak and AF Max, the better the focus.
Note Easy focus is available only for HEW4PER2/HEW2PER2/H 4W2PER2/HBW2PER2/H4W8PR2/HBW8PR2 cameras.
Help Displays online help for the Live View window.

Live View Window Configuration

From the Live View window configuration toolbar, you can adjust the screen brightness, contrast, hue, or saturation; change the screen size and/or aspect ratio; and adjust image fluency. These controls are described in more detail below.
Figure 3-8 Live View Window Configuration Toolbar
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Performance Series IP Camera Software Configuration Guide
Table 3-3 Live View Window Configuration Tools
Click to open the Image Adjustment panel.
Move the sliders to adjust the image brightness, contrast, hue, or saturation. Click the – and + signs to
Image Control
make fine adjustments. To restore the settings to their default values (64), click Reset.
Note These settings only apply to the client end. To change the settings at the camera end, go to Setup
Camera Setup Properties.
Original Size
Full Screen
Width and Height Ratio
Click to display the video at actual size (the exact dimensions are determined by the stream resolution).
Click to display the video in full-screen mode. Double­click (or press Esc) to exit full-screen mode.
Displays the video in its original size (Original) or fitted to your screen (Adaptive).
Sets the video fluency level (Realtime, Normal, or
Fluency).
Fluency
Adjust
Select a fluency level based on the capabilities of your network.
For example, if your connection is slow, selecting Fluency will prioritize smoothness over image quality.
Opens the Zoom and Focus panel.
Move the sliders to adjust the zoom and focus settings. Click the – and + signs to make fine adjustments. The Step number determines the magnitude of the adjustment. To set the focus automatically, click Auto
Focus
Zoom and
Focus. To restore the default zoom and focus settings, click Restore All. To focus on a specific region, click Regional Focus, and then drag your mouse over the area
in the video window.
Note This option is available only for HEW4PER2/HEW2PER2/H4W2PER2/HBW2PER2/H4W 8PR2/HBW8PR2.
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4 Playing Back Video

This chapter contains the following sections:
Introduction, page 13
Playing Back Recorded Video, page 14
Using the Playback Assistant, page 18
Creating a Video Clip, page 18
Viewing Snapshots, page 19
Playing Back Video
Note
This function is not supported by the following models: HPW2P1/HBW2PER1.

Introduction

This chapter describes how to play back recorded video and saved snapshots on cameras using the web client, how to zoom in and take snapshots while playing back recorded video using the Playback Assistant, and how to create custom video clips.
Before you can play back recorded video or saved snapshots,
Note
Click the Playback tab to display the playback interface.
you must first configure storage settings in the Setup menu. See Configuring Storage Settings on page 60.
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Performance Series IP Camera Software Configuration Guide

Overview of the Playback Interface

The Playback interface has six areas with controls and options for playback (see Figure 4-1).
Figure 4-1 Playback Interface
1 Playback controls (see Playback Controls on page 14)
2 Calendar area (see Playing a Recorded File from the Calendar on page 15)
3 Clip selection (see Creating a Video Clip on page 18)
4 Recording type (see Searching for a File by Recording Type on page 17)
5 Timeline configuration (see Timeline Configuration on page 18)
6 Playback Assistant (see Using the Playback Assistant on page 18)

Playing Back Recorded Video

Playback Controls

Figure 4-2 Playback Controls
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Table 4-1 Playback Controls
Control Description
Playing Back Video
Click to play video.
Click to stop video playback.
Click to go to the next frame.
Note Video playback must be paused before you can use this function.
Slow playback
Fast playback
Mute sound
Volume control

Playing a Recorded File from the Calendar

On the playback calendar, a day in red indicates a day on which video was recorded and a day in blue indicates the day you select.
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Performance Series IP Camera Software Configuration Guide
Figure 4-3 Playback Calendar
From the File Type list, select dav for video playback and jpg for snapshots. The default Data Source is SD Card.
Playing a Recorded File
1. In the calendar field of the Playback interface, perform the following steps to find a
recorded file:
a. From the File Type list, select dav.
b. From the Data Source list, select SD Card.
c. Select the month and year that you want to search. Dates with recorded video are
shown in red.
d. Click the date that you want to search. Recordings for the selected date appear in the
timeline (color coded according to recording type).
Green – Normal recording
Yellow – Motion detection recording
Red – Alarm-triggered recording.
Blue – Manual recording.
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