Find the latest version of this and other Performance Series IP
view/download the latest documentation.
Refer to the Honeywell Open Technology Alliance to learn more
Performance Series IP Cameras
Configuration Guide
camera documents on the Honeywell Video website. Go to:
http://www.honeywellvideo.com/products/videosystems/Performance-s-ip/index.html to find your camera and
about our open and integrated solutions (go to:
http://www.security.honeywell.com/hota/).
Page 2
Page 3
Revisions
IssueDateRevisions
A 10/2018 New document.
i
Page 4
Cautions and Warnings
WARNING Installation and servicing should be performed only by qualified
and experienced technicians to conform to all local codes and to maintain your
warranty.
WARNING To ensure compliance with electrical safety standards this
product is intended for use with a Listed Power Adapter marked with “Limited
Power Source”, “LPS”, on the unit, output rated 12 V DC, minimum 0.7A, Tma=60°C
or from Power over Ethernet (PoE) provided by Listed Information Technology
Equipment meeting the IEEE 802.3af PoE standard.
The Ethernet connection is not intended to be connected to exposed (outside
plant) networks. Do not connect two power sources to the camera at the same time.
CAUTION Invisible LED radiation (850 nm). Avoid exposure to beam.
Regulatory Statements
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
ii
Page 5
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
Note
responsible for compliance could void the user’s authority to
operate the equipment.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Manufacturer’s Declaration of Conformance
The equipment supplied with this guide meets the provisions of the following European Union
council directives:
• 2014/30/EU for EMC
• 2001/95/EC for safety, and
• 2011/65/EU for RoHS compliance.
Waste Electrical and Electronic Equipment (WEEE)
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per
applicable local laws, regulations, and procedures.
Safety Instructions
Before installing or operating the unit, read and follow all instructions. After installation,
retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
• Install in accordance with the manufacturer’s instructions.
• Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
iii
Page 6
• Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not
recommended by the product manufacturer as they may result in the risk of fire, electric
shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified
service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards. Using replacement parts or accessories other than the original
manufacturers may invalidate the warranty.
Warranty and Service
Subject to the terms and conditions listed on the product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused
Key Features ........................................................................................................................................................................ 1
2Accessing the Camera ..................................................................................................................................... 3
Installing the IPC Tool Utility ........................................................................................................................................ 3
Discovering Your Camera on the Network ............................................................................................................. 3
Assigning a New IP Address to Your Camera ........................................................................................................ 4
Upgrading the Camera’s Firmware ............................................................................................................................ 5
Accessing the Camera from a Web Browser ......................................................................................................... 5
3Logging In and Viewing Live Video ............................................................................................................ 6
Logging In to the Camera via the Web Client...................................................................................................... 6
Before You Begin ...................................................................................................................................................... 6
Logging In to the Camera ..................................................................................................................................... 6
Installing the Browser Plug-In ............................................................................................................................ 7
Using the Live View Interface ...................................................................................................................................... 9
Video Encoder Settings ......................................................................................................................................... 9
System Menus .........................................................................................................................................................10
Live View Controls ..................................................................................................................................................10
Live View Window Configuration.....................................................................................................................11
4Playing Back Video ....................................................................................................................................... 13
Overview of the Playback Interface ................................................................................................................14
Playing Back Recorded Video ...................................................................................................................................14
Using the Playback Assistant....................................................................................................................................18
Zooming In and Out ..............................................................................................................................................18
Taking a Snapshot .................................................................................................................................................18
Creating a Video Clip .....................................................................................................................................................18
5Configuring Camera Settings ................................................................................................................... 20
Configuring Camera Properties ...............................................................................................................................20
Zoom and Focus .....................................................................................................................................................26
Configuring Video Settings ........................................................................................................................................27
v
Page 8
Video Stream .............................................................................................................................................................27
Video Overlay ............................................................................................................................................................29
ROI .................................................................................................................................................................................30
Configuring Port Settings...................................................................................................................................35
7Configuring Video Analytics ...................................................................................................................... 46
Configuring Video Detection Settings ..................................................................................................................46
Configuring Smart Plan ...............................................................................................................................................52
Configuring Face Detection Events ........................................................................................................................53
Configuring People Counting Events ...................................................................................................................54
People Counting .....................................................................................................................................................54
Configuring System Events Settings ....................................................................................................................56
Configuring for SD Card Event Settings ......................................................................................................56
Configuring Record Schedule ..........................................................................................................................60
Local .............................................................................................................................................................................62
NAS ................................................................................................................................................................................63
Configuring Recording Control ................................................................................................................................64
vi
Page 9
9Configuring System Settings .................................................................................................................... 66
General System Setup ..........................................................................................................................................66
10Viewing System Information ..................................................................................................................... 74
Version .........................................................................................................................................................................74
Online User ................................................................................................................................................................75
List of Symbols .................................................................................................................................................................83
H4W8PR2 Dome Camera ...................................................................................................................................84
HBW8PR2 Bullet Camera ...................................................................................................................................86
HEW4PER2/HEW4PER2B Eyeball Camera ..............................................................................................88
HEW4PER3B Eyeball Camera ..........................................................................................................................90
HEW2PER2 Eyeball Camera .............................................................................................................................92
HEW2PER3 Eyeball Camera .............................................................................................................................94
HBW2PER1 Bullet Camera ................................................................................................................................96
HBW2PER2 Bullet Camera ................................................................................................................................98
H4W2PER2 Dome Camera ............................................................................................................................. 100
H4W2PER3 Dome Camera ............................................................................................................................. 102
H2W2PER3 Mini Dome Camera .................................................................................................................. 104
H2W4PER3 Mini Dome Camera .................................................................................................................. 106
H2W2PC1M People Counting Camera .................................................................................................... 108
HPW2P1 Pinhole Camera ............................................................................................................................... 110
H4W4PER2 Mini Dome Camera .................................................................................................................. 112
H4W4PER3 Mini Dome Camera .................................................................................................................. 114
HBW4PER1 Bullet Camera ............................................................................................................................. 118
HBW4PER2 Bullet Camera ............................................................................................................................. 120
HED2PER3 Ball Camera .................................................................................................................................. 122
HEW4PER3 Ball Camera ................................................................................................................................. 124
Figure 3-2 Security Certificate Problem ................................................................................................................................. 8
Figure 3-3 File Download Security Warning Message for the Plug-in .................................................................. 8
Figure 3-4 Live View Interface................................................................................................................................................... 9
Figure 3-5 Video Encoder Settings......................................................................................................................................... 9
Figure 3-6 System Menu ...........................................................................................................................................................10
Figure 3-7 Live View Window Controls ...............................................................................................................................10
Figure 3-8 Live View Window Configuration Toolbar...................................................................................................11
Figure 4-6 Recording Type Filter in Playback..................................................................................................................17
Figure 4-8 Clip Function Controls ........................................................................................................................................19
Figure 5-1 Camera Properties.................................................................................................................................................21
Figure 5-4 Zoom and Focus .....................................................................................................................................................26
Figure 5-5 Video Stream ............................................................................................................................................................27
Figure 5-7 Video Overlay ...........................................................................................................................................................29
Figure 6-2 Port ...............................................................................................................................................................................35
Figure 7-1 Video Detection ......................................................................................................................................................46
Figure 7-2 Configuring the Alarm Period ..........................................................................................................................47
Figure 7-3 Configuring the Motion Detection Area......................................................................................................48
Figure 7-4 Video Tampering ....................................................................................................................................................49
Figure 7-5 Scene Change ...........................................................................................................................................................50
Figure 7-7 Smart Plan ...................................................................................................................................................................52
Figure 7-8 Face Detection ..........................................................................................................................................................53
viii
Page 11
Figure 7-9 People Counting .......................................................................................................................................................54
Figure 7-10 Report – Bar Chart ................................................................................................................................................56
Figure 7-11 No SD Card Warning .........................................................................................................................................56
Figure 8-1 Record Schedule ....................................................................................................................................................60
Figure 8-4 Local Storage ...........................................................................................................................................................62
Figure 8-6 NAS ...............................................................................................................................................................................64
Figure 8-7 Recording Control .................................................................................................................................................64
Figure 9-1 General System Configuration ........................................................................................................................66
Figure 9-2 Date and Time Configuration ..........................................................................................................................67
Figure 9-4 Add User .....................................................................................................................................................................69
Figure 9-5 Modifying User ........................................................................................................................................................69
Figure 9-6 Group Configuration ............................................................................................................................................70
Figure 9-7 Add Group Interface .............................................................................................................................................70
Figure 9-8 Modify Group ...........................................................................................................................................................71
Figure 9-12 Auto Maintain .......................................................................................................................................................73
Figure 10-3 Online User ............................................................................................................................................................76
Table 3-1 Video Encoder Settings.........................................................................................................................................10
Table 3-2 Live View Window Controls .................................................................................................................................10
Table 3-3 Live View Window Configuration Tools .........................................................................................................12
Table 6-2 Port Configurations ................................................................................................................................................35
Table 8-3 NAS Configurations ................................................................................................................................................64
Table 8-4 Recording Control Configurations ..................................................................................................................64
Table 9-1 General System Configurations ........................................................................................................................66
Table 9-2 Date and Time Configurations ..........................................................................................................................67
This document provides instructions for accessing, configuring, and operating the
Performance Series IP cameras. This document is intended for system installers,
administrators, and operators.
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, provides an overview of the main features of the Performance
Series IP cameras.
•Chapter2 , Accessing the Camera, describes how to install the ConfigTool to access the
camera remotely from a web browser. It also describes how to update your camera’s
firmware.
•Chapter 3, Logging In and Viewing Live Video, describes how to log in to a camera and the
Live View interface.
•Chapter 4, Playing Back Video, describes how to search for recorded video and snapshots
and how to export them (Note This function is not supported by the following models:
HPW2P1/HBW2PER1).
• Chapter 5, Configuring Camera Settings, describes camera configurations.
• Chapter 9, Configuring System Settings, describes general system configurations.
• Chapter 10, Viewing System Information, describes system information, such as version,
log and online user information.
•Chapter 11, Configuring Alarms Settings, describes how to set up notifications for alarm
inputs, motion detection, and network failure events.
• Chapter 12, Troubleshooting, lists common problems and solutions.
• Chapter 13, Appendix, lists maximum frame rate and resolution when integrating
Performance Series IP cameras with Honeywell Embedded NVRs and lists the
descriptions of symbols.
•Chapter 14, Specifications, lists the specifications of the Performance Series IP cameras.
xii
Page 15
1 Introduction
This chapter contains the following sections:
• Overview, page 1
Introduction
• Key Features, page 1
Overview
Honeywell’s Performance Series IP cameras integrate traditional camera and network video
technology, combining video data collection and transmission. These flexible, fully featured
cameras are the ideal choice for a wide range of indoor and outdoor surveillance applications.
Plug-and-play compatible with Honeywell 4/8/16-channel Performance Series Embedded
NVRs, the cameras offer 2, 4 or 8 megapixel resolution at up to 30 frames per second and use
video compression technology to save bandwidth and storage while ensuring maximum video
quality. All the cameras are True Day/Night with intelligent IR capability, providing up to 200 ft
(60 m) of illumination in low-light and nighttime scenes. Also, all the cameras support WDR
function at up to 120 dB.
Each camera comes with configurable motion detection and camera tamper detection and
supports up to 4 user-defined privacy mask areas. In addition to a 12 VDC adapter, all the
cameras support Power over Ethernet (PoE), eliminating the need for a separate power supply
and associated wiring. Select models also support local video storage on microSDHC cards
(up to 128 GB) when network service is interrupted.
You can monitor Performance Series IP cameras from anywhere, at any time, using the free
HonView Touch mobile app for both Apple and Android smartphones and tablets.
Key Features
Key features of the Performance Series IP cameras include the following (* - the feature is
only supported by certain models.):
Camera
•
Day/Night mode auto-switch
•
Video parameter setup, such as electronic shutter and gain
•
Motion detection
•
Camera tampering detection
•
Scene change detection
•
*Audio detection
•
*Face detection
•
*People counting
1
Page 16
Performance Series IP Camera Software Configuration Guide
•
Wide Dynamic Range
•
Backlight compensation
•
Video watermark function to prevent modification
•
IR night vision
Storage
•
Central server backup (configure in Alarm or Schedule settings)
•
Recording over Internet, files stored on client PC
•
Network storage (FTP)
Network Monitoring
•
One-channel video data transmission to a network
•
Terminal and decoding
•
Latency time less than 200-250ms (network bandwidth support required)
•
Up to 20 connections
•
Compatible with the following network protocols: HTTP; HTTPs; TCP; ARP; RTSP; RTP;
RTCP; UDP; SMTP; DHCP; DNS; PPPoE; IPv4/v6; QoS; UPnP; NTP; Bonjour; IEEE 802.1x;
Multicast; ICMP; IGMP; TLS
Network Management
•
Camera configuration and management via Ethernet
•
Device management via Internet or client PC
User Management
•
Each user belongs to specific group
•
Different user rights for each group
•
User rights cannot exceed group rights
System Management
•
Log function
•
System resource information and running real-time status display
2
Page 17
2 Accessing the Camera
This chapter contains the following sections:
• Installing the IPC Tool Utility, page 3
• Discovering Your Camera on the Network, page 3
• Assigning a New IP Address to Your Camera, page 4
• Upgrading the Camera’s Firmware, page 5
• Accessing the Camera from a Web Browser, page 5
Installing the IPC Tool Utility
To install the IPC Tool utility and create a desktop shortcut:
Accessing the Camera
1. Insert the included Software and Document disc into your PC’s disc drive.
2. Install the IPC Tool utility to your PC. The shortcut is added to the desktop.
Discovering Your Camera on the Network
To discover your network camera(s), open the IPC Tool utility , enter your user name and
password, and then click Connect. Cameras that are online have a green connected icon
next to them. Cameras that are offline have a gray X next to them. To refresh the list, click
Refresh.
3
Page 18
Performance Series IP Camera Software Configuration Guide
Figure 2-1 IPC Tool
Assigning a New IP Address to Your Camera
The current IP address of your camera appears in the IP column of the devices list. If you
want, you can assign a new static IP address to the camera.
To change the IP address of a single camera:
1. Select the camera that you want to configure from the devices list.
2. Click the Network tab.
3. Clear the DHCP check box.
4. Enter the new IP settings in the IP Address, Subnet Mask, and Default Gateway fields.
5. Click Apply to apply the settings.
To change the IP addresses of multiple cameras at the same time:
1. In the left-most pane of the IPC Tool utility, click Batch Setting.
2. Select all the cameras that you want to configure from the devices list.
3. Click the Network tab.
4. Do one of the following:
•To assign dynamic IP addresses, select the Set all to DHCP check box, and then click
Apply.
• To assign static IP addresses, enter the settings in IP Range, Subnet Mask, and
Default Gateway fields, and then click Apply.
4
Page 19
Upgrading the Camera’s Firmware
Before you begin using your camera, make sure you have the latest firmware installed. You
can upgrade a single camera or multiple cameras at the same time.
To upgrade a single camera:
1. Select the camera that you want to upgrade from the devices list.
2. Click the Upgrade tab.
3. Click Browse, navigate to the directory that contains the firmware file (.bin), select the file,
and then click Open. The firmware file appears in the Target File field.
4. Click Upgrade. When the upgrade is complete, the camera will reboot.
To upgrade multiple cameras at the same time:
1. In the left-most pane of the IPC Tool utility, click Batch Setting.
2. Select all the cameras that you want to upgrade from the devices list.
3. Click the Upgrade tab.
4. Click Browse, navigate to the directory that contains the firmware file (.bin), select the file,
and then click Open. The firmware file appears in the Target File field.
Accessing the Camera
5. Click Upgrade. When the upgrade is complete, the cameras will reboot.
Accessing the Camera from a Web Browser
To access the camera from a web browser:
1. Select the camera that you want to access from the devices list. The camera must be
online .
2. On the Device Information tab, click Web Page. The web client opens in your default
browser.
5
Page 20
Performance Series IP Camera Software Configuration Guide
3 Logging In and Viewing Live
Video
This chapter contains the following sections:
• Logging In to the Camera via the Web Client, page 6
• Using the Live View , page 9
Logging In to the Camera via the Web Client
Using the web client, you can monitor live video, play back recorded video, and configure
camera settings.
Before You Begin
Before you log in to the web client, ensure that the following conditions are met:
•
The camera is properly connected to the network.
•
The camera’s IP address and the PC’s IP address are in the same network segment. If
there is a router, set the corresponding gateway and subnet mask.
•
A network connection has been established. To check this, ping the camera’s IP address.
(Enter "ping [IP address]").
Logging In to the Camera
1. Open Internet Explorer, type the camera’s IP address in the address bar, and then click
Enter. For example, if your camera’s IP address is 192.168.1.108, you would type
http://192.168.1.108.
Note Only Internet Explorer 11 is supported.
2. On the login screen, enter the admin user name and password, and then click Login. The
default user name is admin (case-sensitive) and the default password is 1234.
6
Page 21
Logging In and Viewing Live Video
Figure 3-1 Login Interface
For security purposes, you are required to create a new secure password at the first login.
The password must be at least 8 characters long and contain at least one lowercase letter,
one number, and one special character. The password cannot be blank.
Installing the Browser Plug-In
If you are logging in for the first time, you will be prompted to download and install a browser
plug-in. Follow the on-screen instructions to install the plug-in. When the installation is
complete, the web client automatically refreshes and the Live View interface opens (Figure
3-4).
If this is your first time logging in, you will see the following message:
Click here to download and install the plug-in.
Perform the following steps to install the plug-in:
1. Click Click here to download and install the plug-in. The following window is displayed.
Click Continue to this website (not recommended).
7
Page 22
Performance Series IP Camera Software Configuration Guide
Figure 3-2 Security Certificate Problem
2. A message appears asking if you want to run or save the file.
Figure 3-3 File Download Security Warning Message for the Plug-in
3. Click Run to start the installation.
4. After the plug-in installation is complete, login again and the web client displays the Live
View interface (Figure 3-4).
8
Page 23
Using the Live View Interface
The Live View window has four areas with controls and options for monitoring live video.
Figure 3-4 Live View Interface
Logging In and Viewing Live Video
1. Video encoder settings area (see Video Encoder Settings, page 9)
2. System menus (see System Menus, page 10)
3. Live View controls toolbar (see Live View Controls, page 10)
4. Live View interface settings toolbar (see Live View Window Configuration, page 11)
Video Encoder Settings
In the video encoder settings area of the Live View interface, you can choose a stream and set
the stream protocol.
Figure 3-5 Video Encoder Settings
9
Page 24
Performance Series IP Camera Software Configuration Guide
bandwidth use than TCP but allows some data loss (such as
Table 3-1 Video Encoder Settings
Setting Description
Main Stream
Sub Stream
Protocol
System Menus
Figure 3-6 System Menu
When you log in to the camera using the web client, the Live View interface opens by default.
To access the Playback, Setup, and Alarm interfaces, or to log out, select the corresponding
tab in the system menus area.
Delivers high definition video for real-time monitoring,
recording, and storage. Uses the most bandwidth.
Delivers low/standard definition video, typically for remote
monitoring in lower network bandwidth environments.
You can select the stream media protocol from the dropdown list. There are three options: TCP, UDP, or Multicast.
Provides most reliable data transmission. Higher
TCP:
latency and bandwidth use than UDP.
UDP: Provides fastest data transmission. Lower latency and
dropped frames).
Multicast: Provides the most efficient use of bandwidth if
large numbers of clients are viewing the video
simultaneously.
Live View Controls
From the Live View controls toolbar, you can zoom in on a scene, take a snapshot, or manually
record video. These controls are described in more details below.
Figure 3-7 Live View Window Controls
Table 3-2 Live View Window Controls
Icon Control Description
Digital
Zoom
Snapshot
10
While viewing live video, click and hold down the left mouse
button to zoom in on a specific area. Right-click the mouse to
return to the previous magnification.
Click to take a snapshot, saved as a JPEG at the default
location (\picture download).
To change the save path, see Path on page 61
Setup
Camera SetupVideoPath.
. Or go to
Page 25
IconControlDescription
Logging In and Viewing Live Video
Triple Snap
Record
Click to take three snapshots at 1 fps. All images are saved to
Setup
Camera Setup Video Path.
Click to start manual recording. All video is saved to
Setup
Camera Setup VideoPath.
Click to enable Easy Focus. You can see AF Peak and AF Max
adjustments on the Preview window. Select from AF Peak and
AF Max.
AF Peak: Displays the video’s definition when focusing.
Easy Focus
AF Max: Displays the most suitable focus for video definition.
The closer the AF Peak and AF Max, the better the focus.
Note Easy focus is available only for HEW4PER2/HEW2PER2/H
4W2PER2/HBW2PER2/H4W8PR2/HBW8PR2 cameras.
Help Displays online help for the Live View window.
Live View Window Configuration
From the Live View window configuration toolbar, you can adjust the screen brightness,
contrast, hue, or saturation; change the screen size and/or aspect ratio; and adjust image
fluency. These controls are described in more detail below.
Figure 3-8 Live View Window Configuration Toolbar
11
Page 26
Performance Series IP Camera Software Configuration Guide
Table 3-3 Live View Window Configuration Tools
Click to open the Image Adjustment panel.
Move the sliders to adjust the image brightness,
contrast, hue, or saturation. Click the – and + signs to
Image Control
make fine adjustments. To restore the settings to their
default values (64), click Reset.
Note These settings only apply to the client end. To
change the settings at the camera end, go to Setup
Camera Setup Properties.
Original Size
Full Screen
Width and
Height Ratio
Click to display the video at actual size (the exact
dimensions are determined by the stream resolution).
Click to display the video in full-screen mode. Doubleclick (or press Esc) to exit full-screen mode.
Displays the video in its original size (Original) or fitted
to your screen (Adaptive).
Sets the video fluency level (Realtime, Normal, or
Fluency).
Fluency
Adjust
Select a fluency level based on the capabilities of your
network.
For example, if your connection is slow, selecting
Fluency will prioritize smoothness over image quality.
Opens the Zoom and Focus panel.
Move the sliders to adjust the zoom and focus settings.
Click the – and + signs to make fine adjustments. The
Step number determines the magnitude of the
adjustment. To set the focus automatically, click Auto
Focus
Zoom and
Focus. To restore the default zoom and focus settings, click Restore All. To focus on a specific region, click
Regional Focus, and then drag your mouse over the area
in the video window.
Note This option is available only for
HEW4PER2/HEW2PER2/H4W2PER2/HBW2PER2/H4W
8PR2/HBW8PR2.
12
Page 27
4 Playing Back Video
This chapter contains the following sections:
• Introduction, page 13
• Playing Back Recorded Video, page 14
• Using the Playback Assistant, page 18
• Creating a Video Clip, page 18
• Viewing Snapshots, page 19
Playing Back Video
Note
This function is not supported by the following models:
HPW2P1/HBW2PER1.
Introduction
This chapter describes how to play back recorded video and saved snapshots on cameras
using the web client, how to zoom in and take snapshots while playing back recorded video
using the Playback Assistant, and how to create custom video clips.
Before you can play back recorded video or saved snapshots,
Note
Click the Playback tab to display the playback interface.
you must first configure storage settings in the Setup menu.
See Configuring Storage Settings on page 60.
13
Page 28
Performance Series IP Camera Software Configuration Guide
Overview of the Playback Interface
The Playback interface has six areas with controls and options for playback (see Figure 4-1).
Figure 4-1 Playback Interface
1 Playback controls (see Playback Controls on page 14)
2 Calendar area (see Playing a Recorded File from the Calendar on page 15)
3 Clip selection (see Creating a Video Clip on page 18)
4 Recording type (seeSearching for a File by Recording Type on page 17)
5 Timeline configuration (see Timeline Configuration on page 18)
6 Playback Assistant (see Using the Playback Assistant on page 18)
Playing Back Recorded Video
Playback Controls
Figure 4-2 Playback Controls
14
Page 29
Table 4-1 Playback Controls
Control Description
Playing Back Video
Click to play video.
Click to stop video playback.
Click to go to the next frame.
Note Video playback must be paused before you can use this function.
Slow playback
Fast playback
Mute sound
Volume control
Playing a Recorded File from the Calendar
On the playback calendar, a day in red indicates a day on which video was recorded and a day
in blue indicates the day you select.
15
Page 30
Performance Series IP Camera Software Configuration Guide
Figure 4-3 Playback Calendar
From the File Type list, select dav for video playback and jpg for snapshots. The default Data
Source is SD Card.
Playing a Recorded File
1. In the calendar field of the Playback interface, perform the following steps to find a
recorded file:
a. From the File Type list, select dav.
b. From the Data Source list, select SD Card.
c. Select the month and year that you want to search. Dates with recorded video are
shown in red.
d. Click the date that you want to search. Recordings for the selected date appear in the
timeline (color coded according to recording type).
• Green – Normal recording
• Yellow – Motion detection recording
• Red – Alarm-triggered recording.
• Blue – Manual recording.
16
Page 31
Playing Back Video
Figure 4-4 Recording Timeline
2. Below the calendar, click the File List button to narrow your search by time period and/or
by download format.
3. Play the file using one of the following methods:
• In the file list, double-click the file that you want to play.
• In the timeline, click a colored bar at the time that you want to start playing from
(click to zoom in on the timeline), and then click the Play button.
Figure 4-5 Playback File Details
Note
On the playback file interface, you can download a file to your local
PC.
Searching for a File by Recording Type
By selecting a recording file type, you can filter by a particular recording type so that the
timeline and file list display only those types of recorded files. You can also select the
recording type to display in the Playback interface. The filter is at the bottom of the Playback
interface.
Figure 4-6 Recording Type Filter in Playback
17
Page 32
Performance Series IP Camera Software Configuration Guide
Timeline Configuration
You can configure the playback timeline in Playback to show the last 24 hours, 2 hours, 1
hour, or 30 minutes of recorded video. Click to select the target time scale.
Figure 4-7 Playback Timeline Configuration
Using the Playback Assistant
The Playback Assistant buttons allow you to zoom in and out on video, and to take snapshots.
Note
This function is not supported by the following models:
HPW2P1/HBW2PER1.
Zooming In and Out
To zoom in, in the Playback Assistant area (see Figure 4-1), click the Zoom In button ,
and then use the scroll wheel on your mouse to zoom in on an area of the video.
Right-click the mouse to return the video to its original size.
Taking a Snapshot
Click while playing video to manually take a snapshot. The snapshot is saved to the file
path on your local PC. To configure the file path, see Path on page 61.
Creating a Video Clip
18
You can clip and save a section of recorded video during video playback using the clip
function. Playback of recorded video is automatically paused during clipping.
Note
This function is not supported by the following models:
HPW2P1/HBW2PER1.
Page 33
Figure 4-8 Clip Function Controls
1. Find the recording that you want to create a clip from.
2. On the timeline, click the recording at the time you want to start the clip, and then click
. This is the start time of the clip.
3. Next, click the recording at the time you want to end the clip, and then click . This is
the end time of the clip.
4. Click to save the clipped file to your local PC. To configure the saving path, see Path
on page 61.
Viewing Snapshots
Playing Back Video
Note
1. In the calendar field of the Playback interface, perform the following steps to find a
2. In the Snapshot Type field, you can refine your search results by selecting specific
3. Below the calendar, click File List to display a list of snapshots for the selected date.
4. If you want, you can refine your search results further by entering a specific time range to
5. To view a snapshot, double-click the file name (start time). To download a snapshot to
This function is not supported by the following models:
HPW2P1/HBW2PER1
snapshot:
a. From the File Type list, select jpg.
b. From the Data Source list, select SD Card.
c. Select the month and year that you want to search. Dates with snapshots are shown
in red.
d. Click the date (in red) that you want to search.
snapshot types to search (General, Motion, or Alarm).
search.
your local PC, click the download button next to the file name. To configure the saving
path, see Path on page 61.
19
Page 34
Performance Series IP Camera Software Configuration Guide
5 Configuring Camera Settings
This chapter contains the following sections:
• Configuring Camera Properties, page 20
• Configuring Video Settings, page 27
• Configuring Audio Settings, page 31
Configuring Camera Properties
Go to Setup Camera Setup Properties.
This section describes how to configure camera properties (picture, exposure, lighting
compensation, white balance, day and night, IR light, etc.).
Properties
Go to Setup Camera Setup Properties Properties.
On the Properties tab, you can view camera property information. The configurations become
valid immediately after they are saved.
The settings that are available on the Properties tab may differ
Note
depending on the selections made in the Profile Management
setup (see Profile Management on page24 for more information).
20
Page 35
Configuring Camera Settings
Figure 5-1 Camera Properties
Profile
From the Profile list, select the camera profile that you want to configure settings for: Normal,
Day, or Night.
Picture
In the Picture field, select a picture style from the Style list: Soft, Standard, or Vivid.
To adjust the image brightness, contrast, saturation, sharpness, or gamma settings, drag the
slider left or right or click the – and + signs to make fine adjustments.
Brightness
Adjusts monitor brightness. Choosing a higher value increases the video brightness.
Adjustments to this value affects the brightness of the video. Select from 0 to 100. The
recommended range is between 40 and 60. The default value is 50.
Note If this value is too high, then the video can become hazy.
Contrast
Adjusts monitor contrast. Choosing a higher value increases the contrast. Select from 0 to
100. The recommended range is between 40 and 60. The default value is 50.
If this value is too low, then the video can become hazy. If this
Note
value is too high, then the dark parts of the video could lose details,
and the bright parts of the video could become overexposed.
21
Page 36
Performance Series IP Camera Software Configuration Guide
Saturation
Adjusts monitor color saturation. Choosing a higher value increases the color
saturation/strength. This value has no effect on the general brightness of the video. Select
from 0 to 100. The recommended range is between 40 and 60. The default value is 50.
Sharpness
Adjusts video sharpness. Choosing a higher value increases the sharpness of the video. Select
from 0 to 100. The recommended range is between 40 and 60. The default value is 50.
Note Choosing a higher value can introduce video noise to the image.
Gamma
Adjusts dynamic range. Choosing a higher value increases the brightness of the image nonlinearly. Select from 0 to 100. The recommended range is between 40 and 60. The default
value is 50.
Mirror
Select ON to switch the video from left to right. This function is disabled by default.
AOV
0° (Normal): This is the default setting.
90° (Flip Mode 1): Rotates the video by 90°.
180° (Inverted): Rotates the video by 180°.
270° (Flip Mode 2): Rotates the video by 270°.
Exposure
In the Exposure field, you can set the anti-flicker mode, exposure mode, auto iris, and digital
noise reduction level.
Anti-Flicker
This setting helps reduce flicker in the image. Select from Outdoor, 50 Hz and 60 Hz
according to your environment.
Outdoor: Minimizes flicker in outdoor applications. Works with auto, low noise, low motion
blur, and manual exposure modes
50 Hz: Minimizes flicker in indoor applications where the AC frequency is 50 Hz (generally
PAL regions). Works with auto and manual exposure modes
22
60 Hz: Minimizes flicker in indoor applications where the AC frequency is 60 Hz (generally
NTSC regions). Works with auto and manual exposure modes.
Mode
Select an exposure mode from Auto, Gain Priority, Shutter Priority and Manual.
Auto: The camera automatically sets the gain value and shutter speed.
Page 37
Configuring Camera Settings
Gain Priority: You set a gain value and the camera sets the proper exposure by assigning an
appropriate shutter speed.
Shutter Priority: You set a shutter speed and the camera sets the proper exposure by
assigning an appropriate gain.
3DNR
This setting reduces noise and retains good video quality in low light conditions. It is enabled
by default.
Grade
This value ranges from 0 to 100. The default value is 50 when 3D NR is on.
Lighting Compensation
In the Lighting Compensation field, you can apply backlight compensation (BLC), highlight
compensation (HLC), or wide dynamic range (WDR) adjustment to the image.
Set Lighting Mode to OFF, BLC, HLC, or WDR.
WDR
By lowering the brightness of the brightest area, and enhancing the brightness of the darkest
area, WDR balances brightness and darkness in a scene so that both the darkest area and the
lightest area can be seen clearly at the same time.
This value ranges from 1 to 100. The default value is 50.
Note
BLC
The camera automatically adjusts the exposure to suit the conditions, so that the darkest area
of the video can be seen.
Default: Apply BLC to the entire scene.
Customized: Apply BLC to a specified portion of the scene.
HLC
When the HLC function is enabled, the camera can lower the brightness of the brightest
section of video, according to the selected HLC control level. HLC can reduce the amount of
halo and lower the brightness of the entire video image.
When you switch the camera from non-WDR to WDR mode, there
might be a few seconds of lapse in video.
This value ranges from 1 to 100. The default value is 50 when HLC is selected.
White Balance
Sets the White Balance mode, which affects the general hue of the video.
You can select different scene modes among Auto, Natural, Street Lamp, Outdoor, Manual,
or Customized Region, to achieve the best quality video.
23
Page 38
Performance Series IP Camera Software Configuration Guide
Auto: Auto white balance is on. The system automatically adjusts the color temperature to
ensure that the video color is correct.
Natural: White balance is optimized for natural lighting.
Street Lamp: White balance is optimized for yellow-tinted lighting.
Outdoor: White balance is optimized for outdoor environments.
Manual: Red gain and blue gain values are set by the user. The value ranges from 0 to 100.
D&N Mode
In the D&N Mode field, you can set the day and night mode, sensitivity, and delay time.
By default, the camera automatically outputs color video or black-and-white video depending
on the amount of light in the scene. To output only color video, set Mode to Color. To output
only black-and-white video, set Mode to Black & White.
Sensitivity
Adjusts the sensitivity threshold at which the camera switches from Color to Black & White
mode. Set to Low, Medium (default), or High.
Note Available only when Day & Night is set to Auto.
Delay
Adjusts the delay value of the switch from Color to Black & White mode. The value ranges
from 2 to 10. The default value is 6.
Note Available only when Day & Night is set to Auto.
IR Light
In the IR Light field, you can set the infrared LED mode and other settings. Set Mode to
Manual, Smart IR, or OFF.
Manual: IR near and far distance brightness are set by the user. The value ranges from 0 to
100.
Smart IR: IR settings are adjusted automatically to prevent overexposure or underexposure.
OFF: IR Light is off.
Profile Management
Go to Setup Camera Setup Properties Profile Management.
After you have configured the camera properties for each profile (Normal, Day, Night), you can
set the profile(s) that you want the system to use.
24
Page 39
Configuring Camera Settings
Figure 5-2 Profile Management
The Profile Management has three modes: Normal, Full Time, and Schedule. By default, the
system has the Day profile always enabled.
• Normal: The Normal profile is always enabled.
• Full Time: The Day profile or Night profile is always enabled, depending on your selection.
• Schedule: The system switches between the Day profile and Night profile. Drag the sliders
on the left and right sides of the timeline to set the Night-to-Day and Day-to-Night
switching times.
Figure 5-3 Schedule
When you make changes to the video configuration, you will
Note
immediately see the effects of those changes in the video.
However, you must click Save to save and apply these settings.
25
Page 40
Performance Series IP Camera Software Configuration Guide
Zoom and Focus
Go to Setup Camera Setup Properties Zoom and Focus.
Note
This section only applies to HEW4PER2/HEW2PER2/H4W2PER2/H
BW2PER2/H4W8PR2/HBW8PR2 motorized focus/zoom cameras.
Figure 5-4 Zoom and Focus
Table 5-1 Zoom and Focus
26
ParameterFunction
Adjust the focal length of the lens by clicking "+" to zoom in or "–" to
Zoom
zoom out. Changing the Speed setting adjusts the length of a singleclick increment.
Note After adjusting zoom, the lens will focus automatically.
Adjust the definition of the image by clicking "+" to focus far or "–" to focus
Focus
near. Changing the Speed setting adjusts the length of a single-click
increment.
Auto FocusClick to adjust the focus automatically.
Click to reset the lens to 0 position.
Restore All
Note Reset the lens periodically if you are making a lot of zoom and
focus adjustments.
Refresh Click to refresh the video image.
Page 41
Configuring Video Settings
Go to Setup Camera Setup Video.
This section describes how to configure video streaming properties (format, resolution, frame
rate, bit rate, I-frame interval, etc.).
Video Stream
Go to Setup Camera Setup Video Video.
Figure 5-5 Video Stream
Configuring Camera Settings
Format
Select from four options for Encode Mode: H.264 (Main Profile), H.264H (High Profile),
H.264B (Baseline Profile), and MJPEG mode.
H.264: Main profile encoding mode.
H.264H: High profile encoding mode.
H.264B: Baseline profile encoding mode.
MJPEG: In this encoding mode, the video needs a larger bit stream to guarantee the video
definition. You can use the maximum bit stream value in the Recommended Bit to get better
video output.
Smart Codec
Set Smart Codec to ON or OFF.
By taking reference frames and applying them to refreshed frames, Smart Codec eliminates
the need to transmit data for an unchanged image or parts of the image where there is no
movement. Used together with H.264, Smart Codec can lead to storage savings of up to 60
percent and bandwidth savings of up to 40 percent over H.264 alone.
27
Page 42
Performance Series IP Camera Software Configuration Guide
NoteIf Smart Codec is set to ON, video analytics will be unavailable.
Resolution
You can select from multiple resolutions from the drop-down list. The recommended bit
stream value is different for each resolution.
Frame Rate (FPS)
In the Frame Rate (FPS) box, select a frame rate within the available range (1–30 fps for
NTSC cameras; 1–25 fps for PAL cameras).
Bit Rate Type
In the Bit Rate Type box, select CBR or VBR.
CBR
environments). Required if MJPEG compression is used.
VBR
Quality level between 1 (lowest quality) and 6 (highest quality).
In the Bit Rate box, select a bit rate from the list using the Reference Bit Rate as a guide.
I-Frame Interval
In the I-Frame Interval box, set the number of P-frames between I-frames. The value ranges
from 25 to 150. The default value is 60.
The recommended value for I Frame Interval is 2 times the frame rate setting.
Watermark Settings
Click to enable Watermark Settings and then type the watermark text. This function allows you
to verify that the video has not been altered. The default watermark text is DigitalCCTV. The
maximum length is 85 digits. Only numbers, letters, and the underscore character ( _ ) can be
used.
Snapshot
Go to Setup Camera Setup Video Snapshot.
Constant bit rate. The bit rate remains constant (recommended for low-bandwidth
Variable bit rate. The bit rate changes according to the complexity of the scene. Select a
28
Figure 5-6 Snapshot
Page 43
Table 5-2 Snapshot Configurations
Parameter Function
Select from either General (schedule) or Event (activation).
General: Snapshots are taken according to a user-defined
Snapshot Type
schedule.
Event: Snapshots are taken whenever an alarm, motion
detection, camera tampering, or system event occurs.
Configuring Camera Settings
Image Size
Quality
Interval
Note
Video Overlay
Go to Setup Camera Setup Video Overlay.
Figure 5-7 Video Overlay
The image size is determined by the main stream resolution
setting. It is not configurable.
Set the Quality to a value between 1 (lowest) and 6
(highest).
Select a snapshot frequency between 1 snapshot per
second (1s) and 7 snapshots per second (7s), or click
Customized to define a custom setting between 1 and
50,000 seconds.
See Path on page 30 for information about configuring where
snapshots are saved. Snapshots are saved as JPEGs.
29
Page 44
Performance Series IP Camera Software Configuration Guide
Table 5-3 Video Overlay Configurations
Parameter Function
Masks areas of the video for privacy.
To enable privacy masking, click Enable. Four privacy masks appear in
the preview window.
Privacy
Masking
Channel Title
Delete any masks that you don’t need. To delete a mask, right-click it or
select it and then click Delete. To remove all the masks, click RemoveAll.
To move a mask, select it and drag the center of the mask.
To resize a mask, drag one of the corner handles. To draw a new mask,
drag your mouse anywhere in the preview window.
Enable this function to overlay channel information in the video
window. Use the mouse to drag the channel title to the desired
position.
ROI
Time Title
Text Overlay
Picture Overlay
People
Counting
Go to Setup Camera Setup Video ROI.
To enable the ROI function, click Enable.
In the preview window, drag your mouse over the portion of the scene that you want to
designate as a region of interest, select an Image Quality level between 1 (lowest) and 6
(highest), and then click Save. You can add up to 4 regions of interest.
To delete a single region of interest, select it, and then click Delete. To delete all regions of
interest, click Remove All.
Enable this function to overlay time information in the video window.
Use the mouse to drag the time to the desired position.
Enable this function to overlay text in the video window. Enter the text to
be overlaid in the Enter Text field and select Right or Left alignment
from the Text Alignment drop-down menu.
Enable this function to overlay picture in the video window. Select the
picture to be overlaid by clicking Upload Picture.
Enable this function to overlay the people counting information in the
video window.
Path
30
Go to Setup Camera Setup Video Path.
Playback Snapshot, Playback Download and Video Clips only
Note
apply to
H2W2PRV3/H2W4PRV3/HBW2PR2/HBW4PR2/HEW2PR2/HEW
4PR2/H4W2PRV2/H4W4PRV2 cameras.
Page 45
Figure 5-8 Storage Path
Set the storage path for snapshots ( in the live interface) and for recorded video ( in
the live interface). Click Browse to select a storage path for snapshots and recorded videos.
Click Save to save any changes to the storage paths.
Configuring Audio Settings
Configuring Camera Settings
Go to Setup Camera Setup Audio.
Figure 5-9 Audio
To enable audio for the stream, select the Enable check box, select the format (G.711A,
G.711Mu, G.726, AAC), and then select a sampling frequency (8–64 kHz).
31
Page 46
Performance Series IP Camera Software Configuration Guide
In the Properties area, select the audio input type (LineIn, Mic), enable or disable noise
filtering, and adjust the microphone and/or speaker volumes by moving the sliders. Click the +
and - signs to make fine adjustments. Click Save to apply the settings.
32
Page 47
Configuring Network Settings
6 Configuring Network Settings
This chapter contains the following sections:
• Configuring TCP/IP Settings, page 33
• Configuring Port Settings, page 35
• Configuring PPPoE Settings, page 36
• Configuring SMTP (Email) Settings, page 37
• Configuring UPnP Settings, page 38
• Configuring SNMP Settings, page 39
• Configuring Bonjour Settings, page 41
• Configuring Multicast Settings, page 41
• Configuring IEEE802.1X Settings, page 42
• Configuring QoS Settings, page 43
• Configuring Certificate Settings, page 43
Configuring TCP/IP Settings
Go to Setup Network Setup TCP/IP.
Figure 6-1 TCP/IP
Table 6-1 TCP/IP Configurations
Parameter Function
Hostname
Configure to set the current host camera’s name.
33
Page 48
Performance Series IP Camera Software Configuration Guide
Open your browser, type http://<IP address> in the address
Parameter Function
Maximum 32 characters.
Select an Ethernet port. The default is Wire (Default).
Ethernet Card
Note If you modify these settings, you should reboot your
camera to activate the new setup.
Select Static or DHCP mode.
The IP Address, Subnet mask, and Default Gateway fields are
unavailable when you select DHCP mode to automatically
search for the IP address.
Mode
If Static mode is selected, you must manually assign the IP Address, Subnet mask, and Default Gateway.
If DHCP mode is selected, the IP Address, Subnet mask, and
Default Gateway are assigned automatically.
Note IP Address, Subnet mask, Default Gateway, and DHCP
are read-only when PPPoE is enabled.
MAC Address Displays the MAC address.
IP Version Select the IP version you are using: IPv4 or IPv6.
IP Address
Preferred DNS
Server
Alternate DNS
Server
Enable ARP/Ping
If Static mode is selected, type values for the IP Address, Subnet
mask, and Default Gateway.
Enter the preferred DNS server IP address.
Enter an alternate DNS server IP address.
If you know the camera’s MAC address, then use the ARP/Ping
command to modify or set the camera’s IP address.
Before operating the camera, please ensure that the network
camera and the PC are in the same LAN.
Perform the following steps to set the IP address:
1. Get an IP address. Set up the network camera and the PC in
the same LAN.
2. Get the physical address from the label on the network
camera.
3. Open the Run interface (Start menu > Run), and then type the
following commands:
You are required to manually enter the following four items: Username,
Password, IP, and Port.
IP: The camera’s IP address.
Port: The default is 554. You can leave this field blank if you are using the
default value.
Follow the standard RTSP protocols. When the encode mode is MJPEG, the
maximum supported resolution is 2040×2040.
HTTPS
Port
The default setting is 443.
35
Page 50
Performance Series IP Camera Software Configuration Guide
ONVIF
Figure 6-3 ONVIF
ONVIF (Open Network Video Interface Forum) is a global open standard for the interface of
IP-based security products. It covers network video mode, interface, data type, and data
interaction mode. The ONVIF specification aims at interoperability of network video products
regardless of manufacturer.
The ONVIF setting is enabled by default.
• To enable ONVIF, click ON.
• To disable ONVIF, click OFF.
HTTPS is enabled by default. If your headend only supports ONVIF
Note
HTTP, you can disable HTTPS by clearing the HTTPS Setting
check box and then clicking Save. A warning message will appear
indicating that your connection is no longer secure.
RTSP
Figure 6-4 RTSP
RTSP Over TLS: RTSP Over TLS is used to encrypt video stream transmit between browser and device or device and headend.Click ON to enable RTSP Over TLS. The default setting is
OFF.
Configuring PPPoE Settings
36
Go to Setup Network Setup PPPoE.
Page 51
Configuring Network Settings
Figure 6-5 PPPoE
1. To enable PPPoE, select the Enable checkbox.
2. Select an authentication mode from PAP, CHAP or EAP. The default is CHAP. You can
select the protocol according to your server. If you select all modes, the system will select
a mode according to your system automatically.
3. Enter the PPPoE user name and password that you received from your Internet service
provider (ISP).
4. Click Save to save the current setup, and then reboot the camera to activate this new
setup. The camera connects to the Internet via PPPoE after rebooting.
Note
When PPPoE is enabled, disable UPnP so that it does not interfere
with PPPoE.
Configuring SMTP (Email) Settings
Go to Setup Network Setup SMTP (Email) page.
Figure 6-6 SMTP
37
Page 52
Performance Series IP Camera Software Configuration Guide
Table 6-3 SMTP (Email) Configurations
Parameter Function
SMTP Server Enter the server address.
Port
The default setting is 25. You can modify this setting as
necessary.
Supports the anonymity function for the server. You can
Anonymous
automatically log in anonymously. You do not need to enter the
user name, password, and the sender information.
User Name Enter the username for the sender’s email
Password Enter the password for the sender’s email
Sender Enter the sender’s email address.
Authentication This is the encryption mode. Select SSL, TLS, or None.
Title Enter the email subject.
Attachment
Mail Receiver
Send Health
Messages
Select the check box to have the system send out a snapshot
with the email.
Enter the receiver’s email address here. You can enter up to
three addresses.
To have the system periodically verify that the email notification
settings are working, select the Send Health Messages check
box, and specify the Interval.
The interval for sending ranges from 0 to 3600 seconds. 0
seconds means that there is no interval.
The system will not immediately send the email when the alarm
Interval
occurs. When an alarm, motion detection, or other event occurs
to activate an email, the system sends the email according to
the interval that you have specified here. This reduces the load
on the email server when multiple emails are triggered
simultaneously.
The system will automatically send an email to test the
Email Test
connection.
Before you can do an email test, you must save the email setup
information.
Configuring UPnP Settings
Go to Setup Network Setup UPnP.
UPnP lets you establish the mapping relationship between the LAN and the public network. In
the UPnP configuration interface, you can add, modify, or remove a UPnP item.
38
Page 53
Configuring Network Settings
Figure 6-7 UPnP
Enabling UPnP in Windows
The UPnP protocol is used to detect network devices with clients running Windows.
To enable UPnP, select the Enable check box. The camera can now be detected by Windows'
built-in network browser (My Network Places in Windows XP; Network in Windows 7).
To enable UPnP in Windows XP:
1. Go to StartControl Panel Add or remove programs.
2. Click Add or remove programs, then select Networking Services in the Windows
Components Wizard.
3. Click Details, then select Internet Gateway Device Discovery and Control Client and UPnP User Interface.
4. Click OK to begin the installation.
To enable UPnP in Windows 7:
1. Go to Start Control Panel Network and Internet Network and Sharing Center.
2. On the left pane, click Change advanced sharing settings.
3. On your current network profile, in the Network discovery area, click Turn on network
discovery, and then click Save changes.
Configuring SNMP Settings
Go to Setup Network Setup SNMP.
SNMP (Simple Network Management Protocol) is a protocol for collecting, organizing, and
exchanging management information between managed devices on a network.
39
Page 54
Performance Series IP Camera Software Configuration Guide
SNMPv1 and SNMPv2, or SNMPv3 only.
is the listening port of the proxy applications in the device. The
Figure 6-8 SNMP
Table 6-4 SNMP Configurations
Parameter Function
SNMP Version
When SNMP v1 is selected, the device can only process SNMP v1
information.
When SNMP v2 is selected, the device can only process SNMP v2
information.
When SNMP v3 is selected, you can set user name, password and
authentication type.
The server needs to set the corresponding management system
account when you want to access the device. For best security,
use SNMPv3. You can select SNMPv1 only, SNMPv2 only, both
SNMP Port
This
default value is 161. The value ranges from 1 to 65535.
Read Community
The community string will read all the objects the SNMP supported
in the specified name. The default setup is public.
Write Community
The community string will read/write/access all the objects the
SNMP supported in the specified name. The default setup is write.
Trap Address
The destination address of the trap information from the proxy
program of the device.
Trap Port
By default, the Trap Port is 162. To change the port, enter a
number in the range 1 to 65535.
40
Page 55
Configuring Bonjour Settings
Go to Setup Network Setup Bonjour.
Bonjour is based on the multicast DNS service from Apple. It can automatically broadcast its
service information and listen to the camera information from the other camera.
Figure 6-9 Bonjour
Bonjour is a zero configuration networking application that allows you to create a network in
which devices can discover each other without requiring any user configuration.
When this function is enabled, you can discover the camera on a Mac OS computer by
opening Safari and going to Display All Bookmarks Bonjour.
Bonjour is enabled by default. To disable it, clear the Enable check box, and then click Save.
Configuring Network Settings
Configuring Multicast Settings
Go to Setup Network Setup Multicast.
Multicast is a transmission mode for data packets. When there are multiple hosts to receive
the same data packet, multiple cast (multicast) is the best option for reducing the bandwidth
and the CPU load. The source host can send out just one data packet. This function depends
on the relationship between group members and the router’s group.
In the Multicast configuration interface, you can set the multicast address and port.
Note
Figure 6-10 Multicast
You must go to the Live interface to set the protocol to Multicast.
See Protocols in Video Encoder Settings on page 9.
41
Page 56
Performance Series IP Camera Software Configuration Guide
Table 6-5 Multicast Configurations
Parameter Function
Enable
Multicast
Address
Select the check box to enable the multicast function.
Note Main stream and sub stream cannot be used at the same time.
The main/sub stream multicast address is 224.1.2.4 and its range is
224.0.0.0 ‒ 239.255.255.255.
Multicast port. The default multicast port of main stream is 40000,
Port
and the default multicast port of sub stream is 40016. The range is
1025 ‒ 65500.
Configuring IEEE802.1X Settings
Go to Setup Network Setup 802.1X.
IEEE802.1X is the access control and authentication protocol for local and metropolitan area
networks. It uses a port-based network access control protocol to restrict unauthorized user
and/or device access to the LAN.
IEEE802.1X supports the client’s ability to manually choose how authentication works for
accessing the LAN or not. IEEE802.1X supports the ability to:
•
authenticate
•
calculate the fee
•
ensure security
•
maintain requirements
Figure 6-11 802.1X
Table 6-6 802.1X Configurations
Parameter Function
Enable Select the check box to enable this function.
Authentication PEAP (protected EAP protocol)
Username
Enter a username to log in. This username is authenticated by
the server.
PasswordEnter a password.
42
Page 57
Configuring QoS Settings
Go to Setup Network Setup Qos.
Quality of Service (QoS) is a network security mechanism. It fixes problems with network
delays and jams. For network service, the quality of service includes the transmission
bandwidth, delay, and packet loss, for example. Through QoS, you can guarantee the
transmission bandwidth, reduce the delay, reduce the loss of data packets, and enhance the
transmission quality with packet prioritization.
Figure 6-12 QoS
Table 6-7 QoS Configurations
Parameter Function
Configuring Network Settings
Realtime Monitor
Command
This value ranges from 0 to 63. The router or the switcher can
provide different service for different packets.
This value ranges from 0 to 63. The router or the switcher can
provide different service for different packets.
Configuring Certificate Settings
Go to Setup Network Setup Certificate.
The camera uses HTTPS, a secure communication protocol that verifies the identities of
visited websites and servers and encrypts data exchanged between the client and the server.
When you log in to the camera’s web client for the first time, some browsers may display a
warning that the connection is not private/secure. To access the web client, you must install a
Honeywell-signed security certificate.
Figure 6-13 Certificate
Certificate
To install a Honeywell-signed root certificate:
43
Page 58
Performance Series IP Camera Software Configuration Guide
1. Click Export, navigate to the directory where you want to save the certificate (ca.crt) on
your PC, and then click Save.
2. Go to the directory where you saved the certificate and double-click the certificate. The
Certificate window opens.
3. In
theCertificate window, on the General tab, click Install Certificate to open the
Certificate Import Wizard.
4.
ClickNext to continue.
5. Click Place all certificates in the following store, click Browse, click Trusted Root
Certification Authorities, and then click OK.
ClickNext, and then click Finish to close the Certificate Import Wizard. A confirmation
6.
dialog box appears with the message “The import was successful.”
7.
ClickOK, and then click OK to close the Certificate window.
To import certificate from 3
rd party:
1. Select a certificate type from the Type drop-down list.
2. In the File field, click Browse to select a certificate file you have already applied from 3rd
party or CA domain.
3. In the Key field, click Browse to select a certificate key you have already applied from 3rd
party or CA domain.
4. Click Import button and reboot camera.
Supported certificate type: HTTPS protocol.
Note
Supported certificate file and Key: PEM format.
Certificate Request
You can fill in certificate information and the certificate request file can be exported to the
certificate issuing authority for signing and then being imported to camera.
1. Go to Setup Network Setup Certificate Request.
2. Enter the required information and then click Export.
44
Page 59
Figure 6-14 Certificate Request
Configuring Network Settings
45
Page 60
Performance Series IP Camera Software Configuration Guide
7 Configuring Video Analytics
This chapter contains the following sections:
• Configuring Video Detection Settings, page 46
• Configuring Audio Detection Settings, page 51
• Configuring Smart Plan, page 52
• Configuring Face Detection Events, page 53
• Configuring People Counting Events, page 54
• Configuring System Events Settings, page 56
Configuring Video Detection Settings
Configuring Motion Detection Settings
Go to Setup Video Analytics Video DetectionMotion Detection.
Figure 7-1 Video Detection
Table 7-1 Video Detection Configurations
46
Parameter Function
Enable Click the checkbox to enable motion detection.
Alarm Period
Configure the arm/disarm period. Click Setup to open the setup menu.
See Configuring the Alarm Period on page 47.
Page 61
ParameterFunction
Enter the anti-dither time in seconds. Enter a value between 0
Anti-Dither
Area
and 100 seconds. The system will only allow one motion
detection event within this period.
Configure the motion detection region, its sensitivity, and area. The
default settings covers the entire area. Click Save to enable these
settings. See Configuring the Motion Detection Area on page 48.
Configuring Video Analytics
Record
Record Delay
Send Email
Snapshot
Click the checkbox to enable Record. You can trigger motion detection to
activate recording.
The system can delay recording for a specified time after the alarm has
ended. Choose a delay period from 10s to 300s.
Click the checkbox to enable Send Email. The system will then send an
email alert when an alarm occurs.
Click the checkbox to enable Snapshot. The system will then back up
motion detection snapshot files. (See Path on page 61 for how to
configure the path where snapshots are saved.)
Configuring the Alarm Period
Define a period during which motion detection is active.
Figure 7-2 Configuring the Alarm Period
Perform either of the following methods to configure the alarm period:
Method 1:
1. Select a day of the week check box. Select from a day of the week or All.
47
Page 62
Performance Series IP Camera Software Configuration Guide
Note
2. Configure a time range for when the motion detection is active, and then click the Period
check box to select that time range for the selected day of the week.
3. Repeat steps 1 and 2 to set up multiple time periods in a day or to setup other days of the
week, as required.
4. Click OK.
Method 2:
Use the green bar to configure the time periods needed for motion detection. Click the green
bar to disable the time and day, drag on the target time and day to enable them.
• If you select All, the schedule will apply to all days of the week.
• You can configure up to 6 periods within a day.
Configuring the Motion Detection Area
Figure 7-3 Configuring the Motion Detection Area
48
Perform the following steps to configure the motion detection area:
1. Select the motion detection region from the 4 regions (red, yellow, blue and green). You
can configure 4 different regions of motion detection. If necessary, enter a name for the
region in the name field.
2. Select the detection area by clicking and dragging the mouse over the video image.
There are 396 (PAL) or 330 (NTSC) small areas. The color of the area tile indicates which
region is set for motion on that area. If there is no color, then motion detection is not set
for that area.
3. Select a sensitivity value, from 1 to 100 for each region. The higher the number, the higher
the motion detection sensitivity. It is recommended that you choose a sensitivity between
30 to 70. The default is 60.
Page 63
4. Select a threshold value, from 1 to 100 for each region. The higher the number, the more
motion will be needed to trigger a motion event. It is recommended that you choose a
sensitivity between 5 to 50.
5. Click Remove All to delete all motion detection regions. Click Delete to delete the selected
motion detection region.
6. Click OK to save the configurations. Click Cancel to exit the setup without saving the
changes.
Configuring Camera Tampering Settings
Go to Setup Video Analytics Video DetectionVideo Tampering.
Figure 7-4 Video Tampering
Configuring Video Analytics
Table 7-2 Tampering Configurations
Parameter Function
Enable
Tamper
Detection
Enable
Defocus
Detection
Alarm
Period
Record If Record is enabled, a camera tampering event can activate recording.
Record
Delay
Check to enable video tamper detection.
Check to enable defocus detection.
Note Defocus Detection is only supported by the following models:
HEW4PER2/HEW2PER2/H4W2PER2/HBW2PER2/H4W8PR2/HBW8PR2.
The camera tampering function is activated during the specified period.
See Configuring the Alarm Period on page 47.
You can configure up to six periods per day. Select a date. If you do not
select a date, the current setup will be applied to today only. You can
select All to apply the alarm period to the whole week.
Click OK to save the changes. The system goes back to the video
tampering interface. Click Save to exit.
The system will wait for the specified time before it begins recording. Select
from 10s to 300s.
Send Email When enabled, the system sends an email alert when an alarm occurs.
49
Page 64
Performance Series IP Camera Software Configuration Guide
Snapshot
When enabled, the system attaches a snapshot to an email alert when an
alarm occurs.
Configuring Scene Change Settings
Go to Setup Video Analytics Video DetectionScene Change.
Figure 7-5 Scene Change
Table 7-3 Scene Change Configurations
Parameter Function
Enable Check to enable scene change.
The camera scene change function is activated during the specified period.
See Configuring the Alarm Period on page 47.
Alarm
Period
You can configure up to six periods per day. Select a date. If you do not
select a date, the current setup will be applied to today only. You can
select All to apply the alarm period to the whole week.
Click OK to save the changes. The system goes back to the scene change
interface. Click Save to exit.
Record If Record is enabled, a scene change event can activate recording.
Record
Delay
Send
Email
Snapshot
The system will wait for the specified time before it begins recording. Select
from 10s to 300s.
When enabled, the system sends an email alert when an alarm occurs.
When enabled, the system attaches a snapshot to an email alert when an
alarm occurs.
50
Page 65
Configuring Audio Detection Settings
Select Enable Input Abnormal and it will trigger alarms when it detects audio
Select Enable Intensity Change and it will trigger alarms when it detects that
Note This function is only supported by H2W2PER3/H2W4PER3/H2W2PC1M.
Go to Setup Video Analytics Audio Detection.
Figure 7-6 Audio Detection
Configuring Video Analytics
Parameter Function
Enable
Input
Abnormality
Enable
Intensity
Change
input abnormity.
audio intensity change exceeds the threshold.
Drag the slider to adjust the sensitivity value. The default value is 50.
Sensitivity
When the input volume change exceeds continuous environment
volume, it can be judged as audio abnormity. You need to adjust it
according to the actual environment test.
51
Page 66
Performance Series IP Camera Software Configuration Guide
Drag the slider to adjust the threshold value. The default value is 50. If
Threshold
the environmental noise is too big, then the value needs to be set higher.
You need to adjust it according to the actual environment test.
The audio detection function is activated during the specified period.
See Configuring the Alarm Period on page 47.
Alarm
Period
Anti-Dither
Record If Record is enabled, an audio detection event can activate recording.
You can configure up to six periods per day. Select a date. If you do not
select a date, the current setup will be applied to today only. You can select
All to apply the alarm period to the whole week.
Click OK to save the changes. The system goes back to the scene
change interface. Click Save to exit.
Enter the anti-dither time in seconds. Enter a value between 0 and 100
seconds. The system will only allow one motion detection event within this
period.
Record
Delay
Send Email When enabled, the system sends an email alert when an alarm occurs.
Snapshot
The system will wait for the specified time before it begins recording. Select
from 10s to 300s.
When enabled, the system attaches a snapshot to an email alert when an
alarm occurs.
Configuring Smart Plan
Smart plan is a master switch for the intelligent analytics such as Face Detection and People
Counting. The device intelligent functions can be valid after smart plan is enabled.
Go to Setup Video Analytics Smart Plan. Select the plan by clicking its icon and click
Save.
Figure 7-7 Smart Plan
52
Page 67
Configuring Face Detection Events
Configuring Video Analytics
Note
Go to Setup Video Analytics Face Detection.
Figure 7-8 Face Detection
This function is only supported by
HEW4PER2/HEW4PER3B/HEW2PER3/H2W2PER3/H2W4PER3/H2W2PC1M.
To enable face detection:
1. Select the Enable check box.
2. Click Draw Target to set up the face detection area. You can move or resize the area using
your mouse. To move the area, drag one of the sides. To resize the area, drag one of the
corner handles.
3. Next to Alarm Period, click Setup. The Alarm Period window opens.
4. Set the days and times when you want the alarm function to be active, and then click Save.
5. To enable face enhancement, select the Enable Face Enhancement check box.
6. To start recording video when an event is detected, select the Record check box.
7. In the Record Delay field, enter the number of seconds that the system will continue to
record video after the event has ended. Enter a value between 10 and 300.
8. To send an email notification when an event is detected, select the Send Email check box.
Email settings must be configured in Setup
Configuring SMTP (Email) Settings on page37.
9. To take a snapshot when an event is detected, select the Snapshot check box.
10. To enable face exposure, select the Enable Face Exposure check box. Drag the slider to set
the value of face target brightness and the value of face exposure detection interval.
Network Setup SMTP (Email). See
53
Page 68
Performance Series IP Camera Software Configuration Guide
For the snapshot to be attached to the email notification, the
Note
11. Click Save to apply the settings.
Attachment check box must be selected in Setup
Setup
on page 37.
SMTP (Email). See Configuring SMTP (Email) Settings
Configuring People Counting Events
Note This function is only supported by H2W2PC1M.
Network
People Counting
Go to Setup Video Analytics People Counting.
Figure 7-9 People Counting
54
Page 69
Configuring Video Analytics
To enable people counting:
1.
Select the Enable check box.
2.
Click Draw Rule to set up an area for people counting. You can move or resize the area
using
your mouse. To move the area, drag one of the sides. To resize the area, drag one of
the
corner handles.
3.
Click Draw Target to set up the target size. You can move or resize the area using your
mouse. To move the area, drag one of the sides. To resize the area, drag one of the
corner
handles.
4.
To enable OSD which displays the Enter and Leave numbers, select the Enable OSD
check box. To restore the numbers, click Clear.
5.
Next to Alarm Period, click Setup. The Alarm Period window opens.
6.
Set the days and times when you want the alarm function to be active, and then click Save.
7.
In the Rule Name field, enter the name of rule.
8.
In the Direction field, select the direction of people counting. You can select A->B or B->A,
the arrow direction always means the entrance direction.
9.
In the People Counting Alarm field, set the enter number, leave number, stranded number.
It will trigger alarm when it exceeds the limited stranded number.
10.
11.
12.
13.
14.
Report
Go to Setup Video Analytics People Counting Report.
To start recording video when an event is detected, select the Record check box.
In the Record Delay field, enter the number of seconds that the system will continue to
record video after the event has ended. Enter a value between 10 and 300.
To send an email notification when an event is detected, select the Send Email check box.
Email settings must be configured in Setup
Network Setup SMTP (Email). See
Configuring SMTP (Email) Settings on page37.
To take a snapshot when an event is detected, select the Snapshot check box.
For the snapshot to be attached to the email notification, the
Note
Attachment check box must be selected in Setup
Setup
SMTP (Email). See Configuring SMTP (Email) Settings on
Network
page37.
Click Save to apply the settings.
55
Page 70
Performance Series IP Camera Software Configuration Guide
To run a report, select the report type and set the criteria as needed. Click Search and the
report will be displayed.
To export the report, click Export. The following is a sample report of bar chart.
Figure 7-10 Report – Bar Chart
Configuring System Events Settings
Configuring for SD Card Event Settings
Go to Setup Video Analytics Event SD Card.
SD card events include No SD Card, SD Card Error, and Capacity Warning.
Note
Figure 7-11 No SD Card Warning
This function is not supported by the following models:
HPW2P1/HBW2PER1.
When enabled, the system sends an email alert when the event occurs.
Enter a value between 0-99. If the capacity of SD card exceeds the set value,
it will send a warning.
Emails cannot be sent if the network is offline or if there is an IP
conflict.
Configuring Network Event Settings
Go to Setup Video Analytics Event Network.
57
Page 72
Performance Series IP Camera Software Configuration Guide
Figure 7-14 Network Event
Table 7-5 Network Configuration
Parameter Function
Event
Type
Enable Check to enable the selected network event type.
Record If Record is enabled, the selected event type can activate recording.
Record
Delay
Select a network event type in the dropdown list.
The system will wait for the specified time before it begins recording. Select
from 10s to 300s.
Configuring Illegal Access Event Settings
Go to Setup Video Analytics Event Illegal Access.
You can specify how many unsuccessful login attempts can be made before the system
triggers an illegal access alarm.
Figure 7-15 Illegal Access Configuration
58
Table 7-6 Illegal Access Configurations
Parameter Function
Enable Check to enable the illegal access event.
Failed
Login
Attempts
Enter the number of times a user can attempt to log in. Select from 3 to 10.
Page 73
Configuring Video Analytics
Send
Email
Check to send an email to a specified receiver if someone attempts to
illegally access the camera.
59
Page 74
Performance Series IP Camera Software Configuration Guide
8 Configuring Storage Settings
This chapter contains the following sections:
• Configuring Schedule Settings, page 60
• Configuring Destination Settings, page 61
• Configuring Recording Control, page 64
Configuring Schedule Settings
Configuring Record Schedule
Go to Setup Storage Setup Schedule Record Schedule.
You can add or remove schedules for recording. There are three recording modes: General
(auto), Motion, and Alarm. You can configure up to nine recording periods per day.
Figure 8-1 Record Schedule
Record Schedule Color Codes:
• Green: General recording
• Yellow: Motion detection recording
• Red: Alarm recording
Configuring Snapshot Schedule
Follow the same procedure to configure the settings on the Record Schedule tab.
60
Page 75
Setting Holidays
Go to Setup Storage Setup Schedule Holiday Schedule.
You can designate holidays by clicking dates on the calendar.
On the selected dates, the video recording/snapshot schedule will follow the holiday settings
you configured in the Record Schedule and Snapshot Schedule tabs. Click Save to apply the
settings.
Figure 8-2 Holiday Schedule
Configuring Storage Settings
Configuring Destination Settings
Go to Setup Storage Setup Destination.
Path
On the Path tab, you can assign where recorded video files or snapshots will be saved.
Depending on your camera model, you can save recorded video or snapshots to a microSD
card, an FTP server, and/or an NAS disk.
You can also set up the system to save recorded video files and snapshots according to event
type (Scheduled, Motion Detection, Alarm), corresponding to the three recording modes in the
Schedule interface (General, Motion, Alarm).
61
Page 76
Performance Series IP Camera Software Configuration Guide
Figure 8-3 Path
Table 8-1 Path Configurations
Parameter Function
Event Type Select Scheduled, Motion Detection, or Alarm.
Local Select to save files to the microSD card
FTP Select to save files to the FTP server.
NAS Select to save files to the NAS disk.
Local
If the camera has a microSD card installed, the Local tab displays the microSD card details.
Note
Figure 8-4 Local Storage
You can set up the installed microSD card for read-only, read-and-write, or hot swap
operation by clicking the corresponding button.
This function is not supported by the following models:
HPW2P1/HBW2PER1.
62
• Read Only: Data on card can be displayed but not modified.
• Read & Write: Data on card can be displayed and modified.
• Hot Swap: Card can be inserted or removed without turning off the camera.
Page 77
FTP
Configuring Storage Settings
If you want to erase all the data on the microSD card, click Format. A confirmation message
appears. Click OK to continue. The card is formatted and the camera reboots.
On the FTP tab, you can enable the FTP storage function. When enabled, event-triggered
video and snapshots (either scheduled or motion detection, depending on what you chose in
Figure 8-3) will be saved to the specified FTP server.
Figure 8-5 FTP
NAS
Table 8-2 FTP Configurations
Parameter Function
Enable Select SFTP (Recommended) or FTP.
Server Address Enter the IP address of the FTP server.
Port
User Name Enter the server user name.
Password Enter the server password.
Remote Directory
Panic Save
(Local)
The default setting is 21. You can modify this setting as
necessary.
Create a name for the directory where recorded video and
snapshots will be stored.
Enable Panic Save (Local) to save to the local microSD card when
the network connection to FTP is unavailable.
Note This function is not supported by the following models:
HPW2P1/HBW2PER1.
On the NAS tab, you can enable network attached storage and configure storage settings.
63
Page 78
Performance Series IP Camera Software Configuration Guide
Figure 8-6 NAS
Table 8-3 NAS Configurations
Parameter Function
Enable Select the checkbox to enable this function.
Server Address Set the IP address of the server.
Remote Directory
Set storage directory where recorded video and snapshots will be
stored.
Configuring Recording Control
Go to Setup Storage Setup Recording Control.
Figure 8-7 Recording Control
Table 8-4 Recording Control Configurations
64
Parameter Function
Recording
Length
Pre-Event
Recording
Set the file size between1 to 120 minutes. The default is 8 minutes.
Enter a pre-recording value.
For example, if you enter 4, the system can record the four seconds of
video in the buffer. Recording begins five seconds before the event
trigger.
Page 79
ParameterFunction
Select Stop or Overwrite.
Overwrite: If the current working HDD is full, then the system will
Disk Full
overwrite the previous file.
Stop: If the current working HDD is full or is overwriting, the system
will stop recording.
Recording ModeSelect Auto, Manual, or Off.
Configuring Storage Settings
Recording
Stream
Encrypt
Select Main Stream or Sub Stream.
Check to enable the Encrypt function. The recording in the SD card
will be encrypted.
65
Page 80
Performance Series IP Camera Software Configuration Guide
9 Configuring System Settings
This chapter contains the following sections:
• General System Setup, page 66
• Account Setup, page 67
• Security, page 71
• Restoring Default Settings, page 72
• Import/Export, page 72
• Automatic Maintenance, page 73
• Upgrade, page 73
General System Setup
Go to Setup System Setup General.
The general interface includes the local host setup (including the camera name and GUI
language) and the date/time setup.
General
Figure 9-1 General System Configuration
Table 9-1 General System Configurations
Parameter Function
Device Name Enter the camera’s name.
Language Select a language from the drop-down list.
66
Video Standard
Max Log
Quantity
Select the video standard: NTSC or PAL. Note: If you modified
PAL/NTSC on the HRHT client, the modifications will not be
synchronized to the IPC web client.
Select a value between 1 to 1024. The default is 1024.
Page 81
Date and Time
Figure 9-2 Date and Time Configuration
Configuring System Settings
Table 9-2 Date and Time Configurations
Parameter Function
Date Format Select a date format from the drop-down list.
Time Format Select a time format, either 24-hour or 12-hour.
Time Zone Select the time zone for the camera.
Current Time Set it to set the system’s time. Click Save to activate this time.
Sync PC Click to sync the camera’s time with your PC’s time.
Enable DST
Synchronize with
NTP
NTP Server Configure the NTP server.
Port Configure the port for the NTP server.
Update Period
Set when Daylight Saving Time begins and ends. Select Date or Week
and then set the Start Time and End Time.
Click to enable synchronization with a Network Time Protocol (NTP)
server.
Configure synchronization periods between the camera and the NTP
server.
Account Setup
Go to Setup System Setup Account.
67
Page 82
Performance Series IP Camera Software Configuration Guide
The system supports up to 15 characters for the user name or user group name. You can use
letters, numbers, and the underscore character ( _ ) for the user or group name.
You can configure up to 18 users and eight groups (default factory settings). The factory
default setup includes two user levels: user and admin (case-sensitive).
When configuring groups, you can configure the rights of those groups. You can also set
permissions for individuals within groups.
Note
The user name and the group name should be unique. A user can
be included in only one group at a time.
User Name
On the Username Configuration tab, you can add/remove users, and manage user accounts
and permissions.
Figure 9-3 Username
68
Add User: Add a user to a group and configure the permissions for the user.
Page 83
Configuring System Settings
Figure 9-4 Add User
To add a user, in the Add User configuration interface, enter a user name and password, then
select a group. Ensure that a general user has fewer rights than the admin user.
Note
A user’s rights cannot exceed the rights of the group to which the user
belongs.
Modifying Users: Click to modify a user’s properties, including their group, passwords,
and rights.
Figure 9-5 Modifying User
Modifying Password: Enter the old password once, and then enter the new password twice to
confirm the new password. Click Save to save the new settings.
69
Page 84
Performance Series IP Camera Software Configuration Guide
Note Passwords can contain up to 32 characters, using numbers and letters only.
Only users with account rights can modify other users’ passwords.
Group
In the Group configuration interface, you can add/remove groups and modify group
passwords.
Figure 9-6 Group Configuration
Click Add Group, enter the group name, select from the Authority List the rights that you
want to assign to the group (for example, Live, Record Control, Account), then click Save.
Figure 9-7 Add Group Interface
Click to edit the remark and/or the rights assigned to the group. Click Save to save the
new settings.
70
Page 85
Figure 9-8 Modify Group
Security
Go to Setup System Setup Security.
Figure 9-9 Security
Configuring System Settings
IP Filter
To restrict camera access to specific IP/MAC addresses, enable the IP filter. You can specify
an IP address or an IP address segment (for example, from 192.168.1.1 to 192.168.1.100). If
you do not click the check box to enable Approved Users, there will be no access limitation.
To enable the IP filter:
1. Click Add IP/MAC, enter the IP address(es) or IP address segments(s) that you want to
allow, and then click Save.
2. Select the Approved Users check box.
Note
Trusted IP/MAC addresses must be added first before enabling
Approved Users.
71
Page 86
Performance Series IP Camera Software Configuration Guide
specified MAC address must be in the same network subnet as the
If you specify a MAC address limitation here, the computer with the
Note
IP camera.
CAUTION If you set up the IP Filter/ Approved Users options and forget the IP/MAC
address that is allowed to access the camera, you will have to return the camera to the
factory to repair the problem.
Restoring Default Settings
Go to Setup System Setup Default.
Figure 9-10 Default
To reset the camera, click:
• Default – Recover configurations to default except network IP address and user
A confirmation message appears. Click OK to continue. The camera reboots automatically
and reverts to its factory default settings.
Import/Export
Go to Setup System Setup Import/Export.
Figure 9-11 Import/Export Configuration
Table 9-3 Import/Export Configurations
Parameter Function
Import Click to import local setup files to the system.
Export Click to export the current system setup to your local PC.
72
Page 87
Automatic Maintenance
Go to Setup System Setup Auto Maintain.
Figure 9-12 Auto Maintain
Auto Reboot: Click the checkbox to enable Auto Reboot. Select the day (Everyday or Monday
to Sunday) and the time (from 00:00 to 24:00) to reboot the camera automatically.
Manual Reboot: Reboot the camera manually.
Upgrade
Configuring System Settings
Go to Setup System Setup Upgrade.
Figure 9-13 Upgrade
Click Import, go to the location of the upgrade file on your computer, select it, and click
Upgrade.
Note
Selecting the incorrect upgrade file might cause a camera
malfunction.
73
Page 88
Performance Series IP Camera Software Configuration Guide
10 Viewing System Information
This chapter contains the following sections:
• Version, page 74
• Log, page 74
• Online User, page 75
Version
Go to Setup Information Version.
In the Version interface, you can view the system hardware features, the software version, and
the release date. This information is for reference only.
Figure 10-1 Version
Log
Go to Setup Information Log.
74
Page 89
Figure 10-2 Log
Viewing System Information
Table 10-1 Log Interface Configurations
Parameter Function
Start Time Configure the start time for the requested log.
End Time Configure the end time for the requested log.
Types
Search
System Log
Information
Backup Click Backup to back up log files to the currently selected PC.
Online User
Go to Setup Information Online User.
You can view the current online users, group names, IP addresses, and login times.
Select a log type from the drop-down list, and then click Search to
view the list that is generated by the search. Click Stop to terminate
the current search.
Select one item to view its detailed information.
75
Page 90
Performance Series IP Camera Software Configuration Guide
Figure 10-3 Online User
76
Page 91
Configuring Alarms Settings
11 Configuring Alarms Settings
Click the Alarm tab to open the alarm configuration interface.
Figure 11-1 Alarm Configuration
77
Page 92
Performance Series IP Camera Software Configuration Guide
Table 11-1 Alarm Configurations
Type Parameter Function
Alarm Type
Motion Detection
Disk Full
Video Tampering
Disk Error
Illegal Access
Scene Change
Check to enable Motion Detection. The system will then trigger an
alarm when motion is detected under the specified circumstances.
Check to enable Disk Full. The system will then trigger an alarm when
the disk (microSD card) is full.
Note This function is not supported by the following models:
HPW2P1/HBW2PER1.
Check to enable Video Tampering. The system will then trigger an
alarm when the camera has been tampered with.
Check to enable Disk Error. The system will then record alarm
information when a microSD card error occurs.
Note This function is not supported by the following models:
HPW2P1/HBW2PER1.
Check to enable Illegal Access. The system will then trigger an alarm
when someone attempts to illegally access the camera.
Check to enable Scene Change. The system will then trigger an
alarm when the camera scene change event occurs.
Operation Prompt
Play Alarm Sound
Alarm Sound
Alarm Sound Path Select the alarm sound file.
Check to enable Prompt. The system will then automatically pop up an
alarm message on the main window when there is an alarm.
Check to enable Play Alarm Sound. When an alarm occurs, the system
automatically generates an audible sound. You can select a sound from
your PC for the alarm sound prompt.
78
Page 93
12 Troubleshooting
Refer to the following guidelines to troubleshoot any performance issues. If you require
additional assistance, contact Honeywell Technical Support (see back cover for contact
information).
Table 12-1 Troubleshooting
Issues Solutions
• Use the player located on the CD that came
with your camera.
• Ensure that DirectX 8.1 or higher is installed
on your PC.
Cannot play downloaded file
• Install the DivX503Bundle.exe plugin for
playing AVI files.
Troubleshooting
Cannot set camera frame rate above
20 fps when Embedded NVR
resolution set at 3 MP or lower.
Cannot get 4 MP resolution at the
NVR.
• If you are running Windows XP, install the
ffdshow codec.
1. On the NVR, go to NVR setup and set
the resolution to 3MP and click Save.
2. Go to Remote Device and click Delete
to remove the camera. Then select the
camera in the Searched Device area and
click Add.
3. Click Modify for the camera in the Added
Device area. Select ONVIF from the dropdown list of manufacturers and click Save.
You can now set the frame rate at 20 fps or
above for 3 MP or lower resolutions at the NVR
end.
1. Make sure the NVR supports 4 MP
(2688×1520) resolution.
2. On the NVR, go to NVR setupRemote
Device and click Modify for the 4 MP
camera in the added device area. Select
ONVIF from the drop-down list of
manufacturers and click Save. You can
now setup 4 MP resolution on the NVR
end.
IR video is poor.
•Ensure that the power supply is adequate.
An inadequate power supply may not be
able to support the IR lights.
79
Page 94
Performance Series IP Camera Software Configuration Guide
•Ensure that the objects to be illuminated
are within the camera’s IR range.
•If the IR-cut filter does not switch to Night
mode, the photosensitive chip at the front
of the camera may be malfunctioning.
Cannot upgrade firmware through the
network
Cannot install/log in to web client.
Water leaking into camera housing.
Power supply is unstable.
•If you cannot upgrade firmware over the
network, try using port 3800.
•Ensure that your browser’s security
settings allow ActiveX controls.
•Ensure that DirectX 8.1 or higher is
installed on your PC.
•Ensure that you have a valid network setup
and that you are using the correct login
user name and password.
•Ensure that the front glass cap and rear
waterproof cap are tightly secured.
Loosening or removing the front and rear
caps will allow water to enter the housing.
•The operating temperature range for the
supplied power adapter is approximately
32°F to 104°F (0°C to 40°C). Replace with
an industry-level power adapter if
operating the camera in temperatures
below 32°F (0°C).
•Use of a UPS power supply is strongly
recommended.
80
No alarms
After you enabled the events on the IPC
web client, you must click Refresh on the
NVR client.
Page 95
13 Appendix
Embedded NVR Integration Capacity Matrix
Refer to the following table when integrating Performance Series IP cameras with Honeywell
Embedded NVRs.
Table 13-1 Embedded NVR Integration Matrix - Maximum Frame Rate and Resolution (1)
Part No HEN041*3 HEN081*3 HEN161*3 HEN04103L HEN08103L HEN16103L HEN32103L HEN081*4
HBW2PER1 25/30fps
H4W2PER3 25/30fps
H4W2PER2 25/30fps
HBW2PER2 25/30fps
HEW2PER2 25/30fps
HEW4PER2 20fps
HEW4PER2 B 20fps
H2W4PER3 25/30fps
H2W2PER3 50/60fps
H2W2PC1M 50/60fps
HEW2PER3 50/60fps
HEW4PER3 B 25/30fps
HBW8PR2 25/30fps
H4W8PR2 25/30fps
HPW2P1 25/30fps
1920*1080
1920*1080
1920*1080
1920*1080
1920*1080
2688*1520
25/30fps
2304*1296
2688*1520
25/30fps
2304*1296
2688×1520
1920*1080
1920*1080
1920*1080
2688×1520
3840×2160
3840×2160
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
Appendix
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
Table 13-2 Embedded NVR Integration Matrix - Maximum Frame Rate and Resolution (2)
Part No HEN161*4 HEN321*4 HEN162*4 HEN322*4 HEN642*4 HEN163*4 HEN323*4 HEN643*4
HBW2PER1 25/30fps
H4W2PER3 25/30fps
H4W2PER2 25/30fps
HBW2PER2 25/30fps
HEW2PER2 25/30fps
1920*1080
1920*1080
1920*1080
1920*1080
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
25/30fps
1920*1080
81
Page 96
Performance Series IP Camera Software Configuration Guide
HEW4PER2 20fps
HEW4PER2 B 20fps
H2W4PER3 25/30fps
H2W2PER3 50/60fps
H2W2PC1M 50/60fps
HEW2PER3 50/60fps
HEW4PER3 B 25/30fps
HBW8PR2 25/30fps
H4W8PR2 25/30fps
HPW2P1 25/30fps
2688*1520
25/30fps
2304*1296
2688*1520
25/30fps
2304*1296
2688×1520
1920*1080
1920*1080
1920*1080
2688×1520
3840×2160
3840×2160
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
20fps
2688*1520
25/30fps
2304*1296
20fps
2688*1520
25/30fps
2304*1296
25/30fps
2688×1520
50/60fps
1920*1080
50/60fps
1920*1080
50/60fps
1920*1080
25/30fps
2688×1520
25/30fps
3840×2160
25/30fps
3840×2160
25/30fps
1920*1080
82
Page 97
List of Symbols
The following is a list of symbols that may appear on the camera:
Symbol Explanation
The WEEE symbol.
This symbol indicates that when the end-user wishes to discard this product, it
must be sent to separate collection facilities for recovery and recycling. By
separating this product from other household-type waste, the volume of waste
sent to incinerators or landfills will be reduced, and thus natural resources will be
conserved.
The UL compliance logo.
This logo indicates that the product has been tested and is listed by UL (formerly
Underwriters Laboratories).
The FCC compliance logo.
This logo indicates that the product conforms to Federal Communications
Commission compliance standards.
Appendix
The direct current symbol.
This symbol indicates that the power input/output for the product is direct current.
The alternating current symbol.
This symbol indicates that the power input/output for the product is alternating
current.
The RCM compliance logo.
This logo indicates that the product conforms with Australian RCM guidelines.
The CE compliance logo.
This logo indicates that the product conforms to the relevant guidelines/standards
for the European Union harmonization legislation.
The caution symbol.
This symbol indicates important information.
The protective earth (ground) symbol.
This symbol indicates that the marked terminal is intended for connection to the
protective earth/grounding conductor.
83
Page 98
Performance Series IP Camera Software Configuration Guide
User account and password protection HTTPS, IP Filter, Digest authentication, User
access log, TLS1.2 only, AES-128/256, SSH/Telnet closed, sFTP by default, PCIDSS
compliance
No SD card, SD card error, Capacity warning, Network disconnection, IP conflict, Illegal
access
85
Page 100
Performance Series IP Camera Software Configuration Guide