Document Revision History ............................... Page 15
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E528 Product Guide
Figure 1. E528 Digital Thermostat
Overview and
General Concepts
INNCOM's e4 Smart Digital Thermostat is a powerful, multi-purpose Direct
Digital Control (DDC) device that can control virtually any HVAC system found
in hotel guestrooms.
The three e4 models meet different application requirements. The e528 and
e527 are wired and are typically used for new installation. The e529 is batterypowered and is designed to meet the needs of existing properties where
rewiring is not practicable.
This document describes Model e528; information on the e529 and e527 can
be found in their respective product guides.
Application
In its most basic form, the e528 functions as a programmable DDC thermostat,
automatically adjusting fan speeds and valves to achieve set temperature
(Note: Guests can manually select heat or cool by pressing the OFF/AUTO
button and cycling through OFF, AUTO, HEAT and COOL). The e528 is also
an “intelligent” device capable of linking ancillary sensors and serving as an
information gateway. For example, coupled with a magnetic door switch (wired
or wireless), motion detectors, and other devices, the e528 becomes the brain
of a highly effective Energy Management System (EMS) application,
communicating EMS information requirements to central servers. It comes
standard with five relays and can be equipped with an on-board Infrared (IR) or
radio frequency (RF) transceiver and Passive Infrared (PIR) motion detector.
The e528 interfaces with all common HVAC unit voltage configurations (24 volt
to 277 volt). The e528 can be installed in a wired or wireless INNCOM
guestroom control system, which makes installation feasible and affordable in
either new construction or retrofit installations.
Through interfaces with other devices and sensors, the e528 supports the
following functions:
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E528 Product Guide
Figure 2. E528 Graphic Interface
Remote HVAC control
• Guestroom HVAC diagnostics
• Remote room occupancy indication
• Automatic lighting control
• Remote mini-bar access reporting
• Remote smoke detector annunciation
• Central Electronic Lock control
• Humidity control
• Remote drape control
• Outside temperature display
• Peak demand load shedding
• Property/Building Management System (PMS/BMS) interface
A centrally controlled EMS package is created when the e528 is connected to
the property's Central Interface Network (CINET) with a pair of low voltage
wires or by the property’s high-speed TCP/IP network with the addition of a
TCT (an Ethernet gateway device). RF networking is possible with radio
equipped models.
The e528 features a guest-friendly graphic interface with intuitive controls
(Figure 2). A user guide for the e528, written primarily for installers and facility
management personnel, is available (see References below).
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E528 Product Guide
Figure 3. PIR
Wireless Communication
2.4HHz Wireless RF
Table 1 e528 RF Characteristics
Performance 0dB 20dB
RF Data Rate 250kbps 250kbps
Antenna Type SMT SMT
Indoor Range 70ft 100ft+
Outdoor/RF line-of-site range 540ft 1000ft+
Transmit Power 1mW 10mW
Receive Sensitivity -94.6dBm -94.6dBm
Frequency Band 2.4GHz 2.4GHz
Encryption AES-128 AES-128
Protocol 802.15.4 802.15.4
Frequency Channels 11-26 11-26
Installation Requirements
Location: The e528 must be located on a partitioning interior wall,
approximately 1.5 m (5 ft) above the floor, in a site of average
temperature. It is important to ensure that the thermostat is located away
from direct sunlight or radiant heat, air discharge grills, stairwells, outside
doors, steam or water pipes, warm air stacks, unheated/uncooled areas,
or sources of electrical or radio interference. The unit should not be
placed on an outside wall or behind a door. It is essential that the e4 is
mounted flush to the wall and mounted level in both the horizontal and
vertical planes; incorrect mounting can degrade IR, PIR, and
temperature measurement performance.
Installation Requirements for e4
equipped with PIR Motion Detection
The e4 thermostat can be equipped with a PIR
detector to augment the energy management
scheme by detecting motion in the guestroom.
Consider the PIR’s view angle, range
characteristics, and mounting position to ensure
proper coverage. Figure 3 below shows the ranges
of the flat and standard PIRs.
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Detection Ranges
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E528 Product Guide
Figure 4 Mounting Assembly
Mounting Box Back Mounting Plate Back Plate Insulator
Mounting
The e528 is usually mounted on a standard double-gang (4 x 4) junction box. If
mounted on a single-gang box, the left side (display side) of the e528 overlaps
the wall area to the left of the junction box. A low-voltage mounting plate, mud
ring, or low-voltage caddy may be used for mounting 24 volt applications.
To mount the e528:
1. Remove the two small screws at the base of the e528.
2. Pull the bottom of the back-mounting plate slightly away from the front
housing and then pull the back-mounting plate down.
3. Position the back plate insulator within the mounting plate as shown i
F
igure 4.
4. Attach the mounting plate to the junction box, using the mounting screws
provided with the e528. Ensure that the plate is mounted with the rais
arrow pointing UP.
n
ed
To simplify installing and removing the e528, the headers and sockets
described below and shown in Figure 5 are located on the back of the
e528. These accept pre-made wiring harnesses provided by INNCOM.
(Note: Take care to note which e528 model is being used. Each model
has slightly changed headers and connectors as identified in the
drawings on the next page.)
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E528 Product Guide
E528 3G headers
E528 4G headers
10-pin Molex
10-pin Molex
valve signals.
H1 – Microprocessor Programming
Socket Accepts
the 10 pin Molex
plug pre-wired
with 8” colorcoded leads.
Connect to the
HVAC unit’s
power, fan and
H1 – External Temperature Control Sensor
H2 – Power Input
H4 – IR Eye 5
H5 – Microprocessor Programming
H6 – PIR Sensor
H7 – Humidity Sensor
H8 – ES1 Key
H9 – Low Voltage Comm/Device Connection
H10 – RF Programming
Socket Accepts
the 10 pin Molex
plug pre-wired
with 8” colorcoded leads.
Connect to the
HVAC unit’s
power, fan and
valve signals.
H3 – External Temperature Control Sensor
H4 – Power Input
H5 – RS485 Network
H6 – ES1 Key
H7 – Low Voltage Comm/Device Connection
H8 – PIR
H9 – IR Eye 5
Input/Output
The I/O headers for the e528.3G* and 4G*thermostats are substantially
different (see Figure 5 above). The statements and table below detail only the
headers that differ in function.
Low Voltage comm / device connector: This header accepts the provided 6pin harness used to connect low voltage communication, door/window position
switch, and other room devices to the e528. Table 3 shows pinout and function
for the 3G and 4G. For specifics, refer to the as-built wiring diagrams.
* “3G,” and “4G” are internal INNCOM product designations used for convenience to differentiate
individual hardware configurations. No difference in device capability or effectiveness is implied.
Due to end-of-life for certain 3G components, the e528.4G is now the standard INNCOM install,
but 3G installations are still supported.
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E528 Product Guide
Wire Color
Female
Male
Function
Comment
Red
2 2 12VDC Out/In
12VDC Supply
Yellow
4 4 IN 1
Door, Window, PIR, Other
Blue
6 6 CNET A
RS485 Twisted Pair
Table 3. E528 3G/4G Low Voltage Harness (P/N 62-1467) Pinout
Connector
Connector
Brown 1 1 Common GND
Orange 3 3 S5Bus Data Tx/RX or IN 2 Communication Bus
Green 5 5 CNET B RS485 Twisted Pair
External temperature control sensor: This header accepts the wiring
harness from an external temperature probe that can be used to supply the
e528 with remote temperature measurements. The e528 uses a 10K 1%
thermistor for external temperature measurement. This external temperature
sensor can be used to monitor room temperature at a different location from
where the e528 is mounted or to monitor pipe water temperature.
RS485 Networks: (refer to Figure 5)
E528.3G cannot act as the media gateway for in-room traffic towards the
RS485 network. The most common way to connect the e528.3G is to connect
a PC-485.S5 (P/N: 01-9905) on the S5bus.
E528.4G to 2G RS485 Networked Application: with or without door switch
input (See Figure 6)
•Using the adapter (P/N 203-251), connect the harness from the wall
box (P/N 62-1462) previously connected to the thermostat being
replaced to H1 of the adapter.
•Connect the harness H3 (rainbow) of 203-251 to the low voltage
comm/device connection of the e528.4G
•Connect the harness H2 (black) of 203-251 to the RS485 header of the
e528.4G
NOTE: Take care to not reverse the connections to the e528.4G!
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E528 Product Guide
Figure 6. 4G to 2G RS485 Networked Application
Figure 7. E527 4G New RS485
Networked Application
E528.4G New Installation
Stand alone application with/without door switch input
•Using the harness (P/N 62-1467), make the appropriate wire
RS485 Networked Application with/without door switch input
(See Figure 7)
• Using the harness (P/N 62-1467), make the appropriate wire
• Using the adapter (P/N 203-250) and P/N 62-1532-B.12 cables,
• RS485 In header and the RS485 B pair going to the next thermostat to
• Connect the harness of 203-250 to the RS485 network header of the
connections, then plug the harness into the low voltage comm/device
connection of the e528.4G
connections, then plug the harness into the low voltage comm/device
connection of the e528.4G.
connect the RS485 A pair to the two pin
RS485 Out header on the 203-250.
e528.4G.
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E528 Product Guide
Figure 8 E528.4G to 2G standalone application
The e528.4G can be used to retrofit an application where a legacy e528 was used. Follow the procedure
below:
4G to 2G Standalone application: with/without door switch input (no backhaul network)
•Using the adapter (P/N 203-013) connect the harness from
the wall box (P/N 62-1462) previously connected to the
thermostat being replaced to H1 of the adapter
(see Figure 8).
•Connect the harness of 203-013 to the low voltage
comm/device connection of the e528.4G.
Molex 10-position female socket: This female socket
accepts the provided 10-pin Molex connector pre-wired with 8inch, color-coded wiring leads. These leads should be
connected to the 24VAC or 100–277VAC power, valve/fan
control wiring from the FCU, or other HVAC device with wire
nuts inside in the wall junction box in accordance with the
wiring diagram provided by INNCOM.
Note: For installations in which all leads are not required,
the extraneous leads should be cut off at the Molex
connector.
Figure 8 shows the pinout for the 10-position Molex male connector supplied with all relay output models
of the thermostat. The end view of the male connector from the wire insertion side with the pin numbers is
indicated. This is the same as looking at the female connector point on the back of the e528.
Typical functions for each wire are listed in Tables 4 and 5. For specifics, refer to the as-built wiring
diagrams.
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E528 Product Guide
3
Black
Common
5
Brown
Medium Fan or Second Stage Heat
1
Green
Ground
3
White
Neutral
7
Brown
Hot Water Valve (FCU) or Reversing Valve
9
Violet
Fan Power
Table 4. 24VAC Harness Color Code, Pinout, and Typical Functions
24VAC Harness
Table 5. 100-277VAC Harness Color Code, Pinout,
Pin Color Typical Function
1 Green Ground
2 Red 24VAC
4 Blue High Fan
6 Yellow Cold Water Valve (FCU) or Compressor Signal
(Heat Pump)
7 White Hot Water Valve (FCU) or Reversing Valve
(Heat Pump)
8 Grey Valve Power
9 Violet Fan Power
10 Orange Low Fan
Wiring
and Typical Functions
100-277VAC Harness
Pin Color Typical Function
2 Black Line
4 Yellow High Fan
5 Orange Medium Fan or Second Stage Heat
6 Red Cold Water Valve (FCU) or Compressor Signal
(Heat Pump)
(Heat Pump)
8 Grey Valve Power
10 Blue Low Fan
The steps below provide an overview of the wiring process. Refer to the asbuilt wiring diagrams provided for exact details.
1. If applicable, use wire nuts to connect the 6-pin low-voltage harness wires
to the applicable low-voltage communication (if e528 is part of a wired
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E528 Product Guide
RS485 centrally controlled system), door/window switch, or external PIR
wiring within the electrical box (Figure 8). Plug the 6-pin low voltage
harness onto the e528 low voltage comm. / device connection header.
2. Use wire nuts to connect the 10-pin Molex wiring harness to the power and
valve/fan control signal wires within the electrical box.
3. Plug the pre-wired 10-pin connector into the female receptacle at the back
of the e528.
4. Hook the tabs at the top rear of the e528 housing into the matching
depressions at the top of the mounting plate and rotate the bottom of the
housing toward the wall until it snaps into place on the mounting plate.
5. Secure the housing to the mounting plate with the two small screws
removed in Step 1 of the Mounting section.
6. Apply power to the e528 by closing the applicable supply breaker. Verify
that the e528 powers up. Several values should begin appearing on the
LCD display.
7. Once installed and connected to power, the e528 Digital Thermostat
typically requires some configuration, specifically:
•If installing the e528 as part of a networked, centrally controlled EMS,
a unique network address must be assigned to the e528. This is done
by entering Service Parameter mode on the e528 and changing the
values of Parameters 10, 11, and 12, which hold the 5-digit network
address of the e528. This 5-digit number is typically the room number
in most applications. A “Room List” document is typically available that
lists all rooms and the associated values to set into Parameters 10, 11,
and 12. Refer to Reference A, Section 5.1, for complete instructions for
setting the e528 network address.
•If the particular HVAC equipment installed was not known when the
e528 was shipped, the fan and heat/cool control outputs of the e528
must be configured to correctly operate the installed HVAC equipment.
Setting the appropriate HVAC control parameters of the e528 to the
required values and resetting the device reconfigures the e528 to
properly control most HVAC units. Refer to Reference A, Section 5.2,
for instructions on changing the e528 HVAC related parameters.
NOTE: If installing 01-9560 64K memory e528 Digital Thermostats, be aware
that these devices support the INNCOM ES-1 Flash Memory Module. The ES1 provides the ability to copy HVAC related parameter settings from a “golden”
e528 that has previously been installed in a room and had its HVAC related
parameters set correctly and verified operationally with the HVAC equipment.
Once these settings are copied to the ES-1 module, plugging the ES-1 into a
new thermostat automatically uploads the settings.
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E528 Product Guide
Figure 10 Electrical Box Connections Line and Low Voltage
Low-voltage
24VAC or 100-277
To E528 H9 header
To E528 10-pin Molex Socket
Wiring
regulations
E528 Framing Plate
Physical Separator
Figure 11. Electrical Box Connections 24VAC
24-volt and ground wires must
size wire nuts
24-volt transmitter
Low-voltage
external PIR wiring
24 VAC or 100-277
24-volt and ground
To E528 low voltage comm header
To the E528 10-pin Molex Socket
communication
door/window switch,
external PIR wiring
connections
should follow
the National
Electric Code
and adhere to
all local
power, valve/fan
control from HVAC
equipment
be routed to the low voltage side
of the box, passing over the top
of the physical separator. They
should be connected on the low-
voltage side with appropriate
communication
door/window switch,
VAC power
valve/fan control
wiring from HVAC
equipment
wires (shown in plum
for emphasis) MUST
PASS OVER the
physical separator to
the low voltage side
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E528 Product Guide
Heat Relay
3 amps
3 amps
24 VA PD
24 VA PD
24 VA PD
3 amps
3 amps
3 amps
3 amps
High Fan
3 amps
3 amps
2.2 LLA
2.2 LLA
2.2 LLA
2.2 LLA
3 amps
3 amps
Low Fan
3 amps
3 amps
2.2 LLA
2.2 LLA
2.2 LLA
2.2 LLA
Table 6. Load Specifications
Load Specifications
The following load specification table (Table 6) describes the submitted load
characteristics for testing and UL certification of UL 873. The device complies
with the requirements of CAN/CSA C22.2 No. 24-93.
Model e528-A2L2-
I0P0-00WH
Voltage 24VAC 24VAC 24VAC 100-240VAC 220-277VAC 100-277VAC
K4-5
Cool Relay
K4-5
Relay K1
Medium
Fan Relay
K2-3
Relay K2-3
125-277VAC
General purpose
125-277VAC
General purpose
125-277VAC
General purpose
125-277VAC
General purpose
125-277VAC
General purpose
e528-A3L2-
I0P0-00WH
125-277VAC
General purpose
125-277VAC
General purpose
125-277VAC
General purpose
125-277VAC
General purpose
125-277VAC
General purpose
e528-A1L2-
I0P0-00WH
24 VA PD 24 VA PD 24 VA PD
13.2 LRA
2.2 LLA
13.2 LRA
13.2 LRA
e528-B0L2-
I0P0-00WH
13.2 LRA
2.2 LLA
13.2 LRA
13.2 LRA
e528-C0L2-
I0P0-00WH
13.2 LRA
2.2 LLA
13.2 LRA
13.2 LRA
e528-B1L2-I0P0-
00WH
125-277VAC
General purpose
125-277VAC
General purpose
13.2 LRA
2.2 LLA
13.2 LRA
13.2 LRA
MFCC ID: GTC202150TXR, or GTC202152TXR
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
Rev 8.0 12/16/2016 13
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
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E528 Product Guide
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
IC ID: 1609A-202150TXR, or 1609A-202152TXR
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
Technical Specifications
Table 7. Technical Specifications
Power Requirements 24 VAC at 50/60 Hz, 24 VDC nominal, 2.4 VA (e528-3xx/7xx and e528-4xx)
100 to 277 VAC at 50/60 Hz, 2.4 VA (e528-8xx)
Relay Contact Rating See Table 4.
Triac Relay Contact Rating 50 m at minimum, 250 m at maximum (e528-4xx)
Recommended Wire Size 18 gauge
Thermostat Measurement Range 33 to 99 degrees F (1 to 37 degrees C)
Outdoor Air Temperature 0 to 99 degrees F (-18 to 37 degrees C)
Display Resolution Whole degree F, 0.5 degree C (0.1 degree F in test mode)
Degrees C/Degrees F Display Toggle Button located on front display
Standard Deadband 2 degrees F (1 degree C) between heating and cooling
Ambient Operating 41 to 149 degrees F (5 to 65 degrees C), 0-95% RH noncondensing
Ambient Storage 33 to 149 degrees F (1 to 65 degrees C)
Dimensions (H x W x D) 4.7 x 4.7 x 1.2 in. (120 x 120 x 30 mm)
Shipping Weight 0.6 lb (0.27 kg)
Approvals L listed #873, CAN/CSA C22.2 No. 24-93 File #E202540/Part 15 of the FCC Rules
RF Specifications See TXT RF Product Guide
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E528 Product Guide
REVISION
DATE ISSUED
REASON FOR CHANGE
v5
30-Jun-2008
Error in Figure 4 corrected; font discrepancies corrected.
v6.2
28-Oct-2010
Added 3G pinout note
Document Revision History
First issue 26-Apr-2006
v1 30-Jul-2007
v2 Not issued Product photos updated. Part number corrected. Figure 3 redrawn.
v3 27-Jun-2008
v4 30-Jun-2008 Switched to new document format.
v6 18-Feb-2010 Reformatted to new template, RF data updated
v6.1 22-Apr-2010 OP/N rewritten to include old scheme; photos updated.
v7.0 05-Apr-2012 Added 4G information
v7.1 18-Dec-2012 Revised FCC/IC statements
v7.2 12-Feb-2013 Removed ordering information
V7.3 10-Feb-2014 Updated connector photos
V8 15-Dec-2016 Reformat to HON branding. Remove G2 Legacy info
The material in this document is for information purposes only. The content and the product it describes are subject to change without notice.
Honeywell makes no representations or warranties with respect to this document. In no event shall Honeywell be liable for technical or editorial
omissions or mistakes in this document, nor shall it be liable for any damages, direct or incidental, arising out of or related to the use of this document.
No part of this document may be reproduced in any form or by any means without prior written permission from Honeywell.
Honeywell I 277 W est Main Street I Niantic, CT 06357 I Phone: 1.860-739-4468 I www.INNCOM.com
Rev 8.0 12/16/2016 15
Reformatted for consistency with other product guides. Information about the
other e4 models added to the Overview section. Information on all ordering
options and new features added to the Ordering section.
New Figure 2 added (PIR range figures) and figure numbers changed to
accommodate the added figure.
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