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Dolphin™ 99EX/99GX
with Windows® Embedded Handheld 6.5
Quick Start Guide
Page 2
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to
make changes in specifications and other information
contained in this document without prior notice, and the
reader should in all cases consult Honeywell to determine
whether any such changes have been made. The
information in this publication does not represent a
commitment on the part of HII.
HII shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing,
performance, or use of this material.
This document contains proprietary information that is
protected by copyright. All rights are reserved. No part of
this document may be photocopied, reproduced, or
translated into another language without the prior written
consent of HII.
Web Address: www.honeywellaidc.com
Trademarks
Dolphin and HomeBase are trademarks or registered
trademarks of Hand Held Products, Inc. or Honeywell
International Inc. Microsoft, Windows, Windows Mobile,
Windows Embedded Handheld, Windows 7, Windows Vista,
Windows XP, Windows Mobile Device Center, ActiveSync,
and the Windows logo are trademarks or registered
trademarks of Microsoft Corporation. TORX is a trademark
or registered trademark of Textron Inc. Other product
names or marks mentioned in this document may be
trademarks or registered trademarks of other companies
and are the property of their respective owners.
©2011 Honeywell International Inc. All rights reserved.
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This documentation is relevant for the following Dolphin
!
models: 99EXL0, 99EXLW, 99EXLG, 99GXL0, and
99GXLG.
Out of the Box
Verify that the carton contains the following items:
• Dolphin mobile computer (the terminal)
• Main battery pack
• Quick Start Guide
Note: If you ordered accessories for your terminals, verify that they
are also included with the order.
Be sure to keep the original packaging in the event that the
Dolphin terminal should need to be returned for service.
99EX/99GX Models
Dolphin 99EX and 99GX model terminals are designed
for use with standard battery pack model 99EX-BTSC
(Li-poly 3.7V, 11.3 watt hour) and extended battery pack
99EX-BTEC (Li-ion 3.7V, 18.5 watt hour) manufactured
for Honeywell International Inc.
Dolphin 99EX and 99GX model terminals are not
designed for use in hazardous locations.
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Front and Side Panel
Power Key
Front Speaker
Navigation Keys
Microphone
General
Notification
LED
Touch Panel Display
Volume
Button
Right Button
Scan Key
Charge Indicator LED
Rear Speaker
(99GX only)
Lanyard Strap
(99GX only)
Scan Trigger
(99GX only)
Handle
(99EX only)
I/O Connector
Note: Your Dolphin model may differ from the models illustrated;
however, the features are standard for all 99EX/99GX
models unless otherwise noted.
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Back Panel
Left Button
IRDA Port
Battery Door
S
t
y
l
u
s
F
a
s
t
e
n
e
r
Hand Strap
(99EX only)
Stylus
Slot
P
r
o
t
e
c
t
i
v
e
S
I
M
/
M
e
m
o
r
y
C
a
r
d
D
o
o
r
Rear Speaker
Flashlight/Camera
Flash (99EX only)
Color Camera
(99EX only)
Image/Scan Engine
Window
B
a
t
t
e
r
y
W
e
l
l
Battery Door Release
T
6
T
O
R
X
®
S
c
r
e
w
Hand Strap Hook
(99EX only)
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Available Keyboards
1
SCAN
VOL
PG
TAB
ESC
SEND
END
ENT
☼
3
456
7
.
+
-
/
\
;
—
:
0
,
#
*
@
89
DEF
GHI JKL MNO
PQRS TU V WXYZ
F1F5F2
F6
F3F7F4
F8
SFT SP
BKSP
DEL
ALT
CTRL
ALPHA
2
ABC
7
SCAN
VOL
PG
TAB
ESC
SEND
END
ENT
☼
9
456
1
.
+
-
/
\
;
:
—
0
,
#
@
*
23
F1F5F2
F6
F3F7F4
F8
SFT SP
BKSP
DEL
ALT
CTRL
ALPHA
8
DEF
GHI JKL MNO
PQRS TU V WXYZ
ABC
34-Key Numeric
(Calculator) Keyboard
34-Key Alpha/Numeric
Keyboard
Note: The flashlight function ( ) is disabled on all 99GX
models.
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ALT
CTRL
NUM
A B C D E
F G H I J
K L M N O
P Q R S
T
UVWX Y
Z
1
+
@
#
*
F1 F2 F3 F4 F5
F6 F7 F8 F9 F10
F15F14F13F12F11
F17 F18 F19 F20F16
F21 F22 F23 F24 F25
23
456
789
.
0
SFT SP
BKSP
,
SCAN
VOL
PG
TAB
ESC
SEND
END
ENT
☼
ALT
CTRL
A
123
456
789
0
BCDE
FGHIJ
KL MNO
PQRST
UVWXY
Z
SFT
#
!
?
;
@
$&
—
~
`
.
,
*
F6 F7 F8 F9 F10
F15F14F13F12F11
F17 F18 F19 F20F16
F21 F22 F23 F24 F25
BKSP
SP
DEL
+
-
()
=
:
‘
SCAN
VOL
PG
TAB
ESC
ENT
☼
F1 F2 F3 F4 F5
55-Key Full Alpha/
Numeric Keyboard
43-Key Alpha/Numeric
Keyboard
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Install the Main Battery Pack
!
2
3
!
The 99EX/99GX is shipped with the battery packaged
separate from the terminal. Follow the steps below to
install the main battery. For information on how to remove
the battery, see page 6.
Ensure all components are dry prior to placing the battery
in the terminal. Mating wet components may cause
damage not covered by the warranty.
1. Release the hook securing the hand strap to the back
panel of the terminal (99EX only).
2. Remove the battery door by lifting up the latches near
the base of the battery door.
3. Insert the battery into the battery well.
4. Replace the battery door. Apply pressure to engage
the door latch. The battery door must be installed
prior to powering the unit.
5. Reattach the hand strap (99EX only).
6. Connect the terminal to one of the 99EX series
charging peripherals to charge the main battery pack.
We recommend use of Honeywell Li-poly or Li-ion
battery packs. Use of any non-Honeywell battery may
result in damage not covered by the warranty.
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Removing the Main Battery Pack
When removing a battery from the terminal, put the device
in Suspend Mode (see page 9) before removing the
battery door. Once the battery door is removed, wait at
least 3 seconds before removing the main battery. This
process allows the device to shut down properly and to
maintain memory during the battery swap.
Battery Error Notification
If your terminal displays the following indicators, replace
the battery with a new Honeywell battery pack.
• appears in the Title bar at the top of the touch panel
display.
• The General Notification LED flashes red.
• A notification appears on the Tile bar at the bottom of
the touch panel display.
Battery Pack Use and Disposal
The following are general guidelines for the safe use and
disposal of batteries:
• Do not disassemble or open, crush, bend or deform,
puncture or shred.
• Do not modify or remanufacture, attempt to insert
foreign objects into the battery, immerse or expose to
water or other liquids, expose to fire, explosion or other
hazard.
• Improper battery use may result in a fire, explosion or
other hazard.
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• We recommend use of Honeywell Li-ion or Li-poly
battery packs. Use of any non-Honeywell battery may
pose a personal hazard to the user.
• Only use the battery for the system for which it is
specified. Do not use a battery in any other manner
outside its intended use in Dolphin terminals and
peripherals.
• Only use the battery with a charging system that has
been qualified with the system per standard IEEE-Std1725-2006. Use of an unqualified battery or charger
may present a risk of fire, explosion, leakage, or other
hazard.
• Replace the battery only with another battery that has
been qualified with the system per this standard, IEEEStd-1725-2006. Use of an unqualified battery may
present a risk of fire, explosion, leakage or other
hazard.
• Replace defective batteries immediately; using a
defective battery could damage the Dolphin terminal.
• Never throw a used battery in the trash. Promptly
dispose of used batteries in accordance with local
regulations.
• Do not short-circuit a battery or throw it into a fire; it can
explode and cause severe personal injury. Do not
allow metallic conductive objects to contact battery
terminals.
• If you observe that the Honeywell battery supplied is
physically damaged, please send it to Honeywell
International Inc. or an authorized service center for
inspection. Refer to Technical Assistance on page 24.
• Avoid dropping the terminal or battery. If the terminal
or battery is dropped, especially on a hard surface, and
the user suspects damage, send it to a Honeywell
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International Inc. or an authorized service center for
SCAN
inspection. Refer to Technical Assistance on page 24.
• If you are not sure the battery or charger is working
properly, send it to Honeywell International Inc. or an
authorized service center for inspection.
• Excessive discharge can degrade battery
performance. Recharge the battery when your terminal
indicates low battery power.
• Although your battery can be recharged many times,
the battery life is limited. Replace it after the battery is
unable to hold an adequate charge.
Suspend Mode
The terminal goes into Suspend Mode automatically when
the terminal is inactive for a programmed period of time.
You can program this time on the Advance tab of the
Power System Setting. For additional information, refer to
the
Dolphin 99EX/99GX User’s Guide
at www.honeywellaidc.com.
To put the terminal into Suspend Mode manually, press
the Power key , and the screen goes blank.
To wake the terminal from Suspend Mode, press the
Power key or SCAN key .
Note: You should always put the terminal in Suspend Mode before
removing the battery door. For information on how to
remove the battery see page 6.
located on the Web
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Charging the Dolphin
!
!
AUX
Battery
Well
Dolphin 99EX and 99GX model terminals are designed for
use with the following 99EX charging devices and cables:
99EX-HB, 99EX-EHB, 99EX-MB, 99EX-NB, 99EX-CB,
99EX-DEX, 99EX-RS232, 99EX-USB, 99EX-MC, and
99EX-USBH.
Warn ing! Dolphin charging peripherals are not designed
for use in hazardous locations.
Ensure all components are dry prior to mating terminals/
batteries with peripheral devices. Mating wet components
may cause damage not covered by the warranty.
Connect the terminal to one of
the 99EX series charging
peripherals to charge the main
battery.
The charging time for the main
battery pack is 4 hours for the
standard battery or 6 hours for
the extended battery.
Honeywell recommends
charging the Dolphin terminal
for at least 24 hours prior to
initial use to ensure the internal
backup battery is fully charged.
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HomeBase (Model 99EX-HB)
!
Power/Dock
LED
AUX Battery LED
COMM LED
USB Port
Serial Port
DC Power
Jack
The 99EX-HB charger is designed for use with standard
battery pack model 99EX-BTSC (Li-poly 3.7V, 11.3 watt
hour) and extended battery pack model 99EX-BTEC
(Li-ion 3.7V, 18.5 watt hour) manufactured for Honeywell
International Inc. and with Dolphin 99EX or 99GX model
terminals. Use only UL Listed power supply, which has
been qualified by Honeywell with output rated at 12VDC,
and 3 amps with the device.
Warning! The HomeBase is not designed for use in
hazardous locations.
Front Panel
Back Panel
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HomeBase LED Indicators
Red The HomeBase has power but no
terminal is docked.
Green The HomeBase has power and the
Orange The auxiliary battery is charging.
Green The auxiliary battery has completed
Red
Flashing
Serial Port Communication
Red
Green Serial data is being sent from the
Orange Serial data is being sent in both
USB Port Communication
Green A USB connection is established with
12
terminal is properly seated in the
base.
charging and is ready for use.
The internal temperature of the
auxiliary battery is too hot or there is
a battery error. Charge the auxiliary
battery in a cooler environment or
replace the battery with a new
Honeywell Li-ion or Li-poly battery.
Serial data is being sent from the host
device to the base.
base to the host device.
directions at the same time.
the host workstation.
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Charging/Communication Cables
!
USB
Connector
RS232 Connector
Host
Device
Or
Power Cable
COMM
Cable
Plug Adapter
Or
RS232, DEX
A/V Connector
Dolphin 99EX (shown)
or 99GX
Warning! The Charging/Communication Cables are not
designed for use in hazardous locations.
Use only UL Listed power supply, which has been
qualified by Honeywell with output rated at 5VDC and
3 amps with the device.
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Client
Device
Power
Cable
Plug Adapter
Dolphin 99EX
(shown) or 99GX
LED Indicators
There are two light emitting diodes (LEDs) located to the
left and right of the Honeywell logo above the LCD display.
The General Notification LED (right) flashes and
illuminates during resets, scanning/imaging and taking a
picture. This LED can be programmed by various software
applications.
The Charge Indicator LED (left) illuminates when the
Power Tools BattMon application is enabled and the
device is on AC charge. For more information, please
consult the
Windows Embedded Handheld 6.5.
Dolphin Power Tools User’s Guide
14
for
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Battery Status Indicator
The Dolphin’s battery status is indicated at the top of the
touch screen in the Title Bar.
The battery is charging. The terminal is using an
external power source.
The battery has a full charge.
The battery has a high charge.
The battery has a medium charge.
The battery has a low charge.
The battery has a very low charge. Charge the
battery.
A battery error has occurred. Replace the main
battery pack with a new Honeywell Li-poly or
Li-ion battery pack.
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Communication
!
To synchronize data (e.g., e-mail, contacts, and calendar)
between the terminal and the host workstation (PC):
®
1. ActiveSync
Mobile Device Center (WDMC) must be installed on
your PC. You can download the most current version
of ActiveSync or WDMC from the Microsoft Web site
(http://go.microsoft.com/fwlink/?LinkId=147001).
Note: Dolphin terminals ship with ActiveSync already
2. The Dolphin terminal and PC must be configured for
the same communication type.
3. Connect the terminal to the PC (using a Dolphin
peripheral) to initiate communication.
For additional information on ActiveSync or Windows
Mobile Device Center visit www.microsoft.com.
We recommend use of Honeywell peripherals, power
cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage
not covered by the warranty.
(version 4.5 or higher) or Windows®
installed. ActiveSync on your Dolphin terminal works
with WDMC on PCs running Windows Vista or Windows
7 and with ActiveSync on PCs running Windows XP.
Software Upgrades
Contact a Honeywell technical support representative for
information on available software upgrades for your
Dolphin terminal. See Technical Assistance on page 24.
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Installing a Memory Card
Step 5
Step 6
Step 7
Step 8
Step 9
Note: Format all microSD/SDHC cards
before initial use.
1. Press the Power key to put
the terminal in Suspend Mode.
2. Release the hand strap hook
near the speaker on the back
panel of the terminal (99EX
models only).
3. Remove the battery door.
4. Wait at least 3 seconds, then
remove the battery.
5. Remove the T6 TORX screw
securing the protective door
closed.
6. Lift up the lower left corner of
the door to access the memory
socket.
7. Unlock the access door to the
socket by sliding the door
toward the IrDA port side of the
terminal.
8. Lift the door to expose the
socket.
9. Slide the microSD or
microSDHC card into the door
of the socket.
Note: Make sure the interface on the
memory card is connected to
the interface in the socket;
align the notch on the card
with the notch of the socket.
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10. Close and lock the access
Step 10
Step 5
Step 6
door.
11. Close the protective door over
the memory socket. Insert and
tighten the T6 TORX screw to
secure the door closed.
12. Install the battery and the
battery door. Reattach the
hand strap to the terminal (99EX models only).
13. Press the Power key or the SCAN key to wake the
terminal.
Installing a SIM Card
1. Press the Power key to put the terminal in Suspend Mode.
2. Release the hand strap hook near the speaker on the
back panel of the terminal (99EX models only).
3. Remove the battery door.
4. Wait at least 3 seconds, then
remove the battery.
5. Remove the T6 TORX screw
securing the protective door
closed.
6. Lift up the lower left corner of
the door to access the SIM
card socket.
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7. Unlock the access door to the
Step 7
Step 8
Step 9
Step 10
socket by sliding the door
toward the IrDA port side of the
terminal.
Note: Do not insert sharp objects
into the SIM door slot.
Inserting sharp objects may
damage sensitive electronic
components.
8. Lift the door to expose the
socket.
9. Insert the SIM card into the
socket.
Note: Make sure the interface on the
card is connected to the SIM
Card interface in the socket;
align the beveled corner of the
card with the beveled corner of
the socket.
10. Close and lock the access
door.
11. Close the protective door over
the memory socket. Insert and
tighten the T6 TORX screw to
secure the door closed.
12. Install the battery and the
battery door. Reattach the
hand strap to the terminal
(99EX models only).
13. Press the Power key or the
SCAN key to wake the terminal.
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Using the Scan Image Engine
99EX Models
99GX Models
1. Tap > Demos > Scan Demo
2. Point the Dolphin’s terminal at the bar code.
3. Project the aiming beam or pattern by pressing and
holding one of the following:
• the trigger (99GX models only),
• the SCAN key (all models) or
• one of the terminal’s side buttons (all models).
4. The red LED lights.
5. Center the aiming beam over the bar code; see
Aiming Options on page 21.
6. When the bar code is successfully decoded, the LED
changes to green and the terminal beeps.
7. The bar code information is entered into the
application in use.
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Aiming Options
N5603 Red High-Vis Aiming Pattern
N5600 Green Aiming Beam
Linear Bar Code
2D Matrix Symbol
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Using the Color Camera
Camera
Lens
Camera
Flash
ENT
Note: The following feature is not supported in 99GX models.
1. Tap > Demos > Camera Demo .
2. Adjust the camera settings using the menu at the top
of the display screen.
3. Point the terminal's camera
lens at the object you want
to capture. The camera lens
is located on the back panel
of the terminal.
4. Center the object in the
touch screen display.
5. Press the ENT key .
The terminal’s red LED
illuminates during picture
capture.
Note: Tap the green arrow to
review or edit your pictures.
Tap the green box to exit the
picture review/edit screen.
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Soft Reset (Warm Boot)
ALT
CTRL
ENT
ALT
CTRL
ESC
A soft reset re-boots the device and preseves any objects
created in RAM.
1. Press and hold the CTRL + ENTER keys
for approximately 5 seconds.
2. The decode and scan LEDs flash for approximately
three seconds as the terminal resets.
3. When the reset is complete, the Today screen
displays.
Hard Reset (Cold Boot)
A hard reset re-boots the device and closes any open
applications running in RAM at the time of the reset.
1. Press and hold the CTRL + ESC keys for
approximately 5 seconds.
2. The decode and scan LEDs light for approximately
3 seconds.
3. The terminal re-initializes.
Factory Reset
Contact a Honeywell technical support representative for
information on how to perform a factory reset. For contact
information, see Technical Assistance on page 24.
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Technical Assistance
Contact information for technical support, product service,
and repair can be found at www.honeywellaidc.com.
User Documentation
Refer to www.honeywellaidc.com for detailed user
documentation or for localized versions of this Quick Start.
Limited Warranty
Refer to www.honeywellaidc.com/warranty_information
for your product’s warranty information.
Patents
For patent information, please refer to
www.honeywellaidc.com/patents.
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Page 28
Honeywell Scanning & Mobility
9680 Old Bailes Road
Fort Mill, SC 29707
www.honeywellaidc.com
99EX-QS Rev C
9/11
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