Honeywell International Inc. (“HII”) reserves the right to
make changes in specifications and other information
contained in this document without prior notice, and the
reader should in all cases consult Honeywell to determine
whether any such changes have been made. The
information in this publication does not represent a
commitment on the part of HII.
HII shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing,
performance, or use of this material.
This document contains proprietary information that is
protected by copyright. All rights are reserved. No part of
this document may be photocopied, reproduced, or
translated into another language without the prior written
consent of HII.
Web Address: www.honeywellaidc.com
Trademarks
Dolphin and HomeBase are trademarks or registered
trademarks of Hand Held Products, Inc. or Honeywell
International Inc. Microsoft, Windows, Windows Mobile,
Windows Embedded Handheld, Windows 7, Windows Vista,
Windows XP, Windows Mobile Device Center, ActiveSync,
and the Windows logo are trademarks or registered
trademarks of Microsoft Corporation. Other product names
or marks mentioned in this document may be trademarks or
registered trademarks of other companies and are the
property of their respective owners.
Verify that the carton contains the following items:
• Dolphin 99EX mobile computer (the terminal)
• Main battery pack (i.e., standard 3.7V Li-poly or
extended 3.7V Li-ion)
• Quick Start Guide
Note: If you ordered accessories for your terminals, verify that they
are also included with the order.
Be sure to keep the original packaging in the event that the
Dolphin terminal should need to be returned for service.
Front Panel
1
Back Panel
Left Button
IRDA Port
Battery Door
S
t
yl
u
s
F
a
s
t
e
n
e
r
Hand
Strap
Stylus
Slot
P
r
o
t
e
ct
i
ve
S
I
M
/
M
e
m
o
r
y
C
a
r
d
D
o
o
r
Rear Speaker
Flashlight/
Camera Flash
Color Camera
Image/Scan
Engine Window
B
a
t
t
e
r
y
W
e
l
l
Battery Door Release
T
6
T
o
r
q
u
e
S
cr
e
w
Hand Strap
Hook
Note: Your Dolphin model may differ from the model illustrated
2
above; however, the features noted are standard for all
99EX models.
Available Keyboards
1
SCAN
VOL
PG
TAB
ESC
SEND
END
ENT
☼
3
456
7
.
+
-
/
\
;
—
:
0
,
#
*
@
89
DEF
GHIJKLMNO
PQRSTU VWXYZ
F1F5F2
F6
F3F7F4
F8
SFTSP
BKSP
DEL
ALT
CTRL
ALPHA
2
ABC
7
SCAN
VOL
PG
TAB
ESC
SEND
END
ENT
☼
9
456
1
.
+
-
/
\
;
:
—
0
,
#
@
*
23
F1F5F2
F6
F3F7F4
F8
SFTSP
BKSP
DEL
ALT
CTRL
ALPHA
8
DEF
GHIJKLMNO
PQRSTU VWXYZ
ABC
34-Key Numeric
(Calculator) Keyboard
34-Key Alpha/Numeric
Keyboard
3
ALT
CTRL
NUM
A B CDE
F G HIJ
K LM NO
P Q R S
T
UVWX Y
Z
1
+
@
#
*
F1 F2 F3 F4 F5
F6 F7 F8 F9 F10
F15F14F13F12F11
F17 F18 F19 F20F16
F21 F22 F23 F24 F25
23
456
789
.
0
SFTSP
BKSP
,
SCAN
VOL
PG
TAB
ESC
SEND
END
ENT
☼
ALT
CTRL
A
123
456
789
0
BCDE
FGHIJ
KL MNO
PQRST
UVWXY
Z
SFT
#
!
?
;
@
$&
—
~
`
.
,
*
F6F7F8F9F10
F15F14F13F12F11
F17F18 F19 F20F16
F21 F22F23F24 F25
BKSP
SP
DEL
+
-
()
=
:
‘
SCAN
VOL
PG
TAB
ESC
ENT
☼
F1F2F3F4F5
55-Key Full Alpha/
Numeric Keyboard
43-Key Alpha/Numeric
Keyboard
4
Install the Main Battery Pack
2
3
!
The 99EX is shipped with the battery packaged separate
from the unit. Follow the steps below to install the main
battery. For information on how to remove the battery, see
page 6.
1. Release the hook securing the hand strap to the back
panel of the terminal.
2. Remove the battery door by lifting up the latches near
the base of the battery door.
3. Insert the battery into the battery well.
4. Replace the battery door. Apply pressure to engage
the door latch. The battery door must be installed
prior to powering the unit.
5. Reattach the hand strap.
6. Connect the terminal to one of the 99EX series
charging peripherals to charge the main battery pack.
We recommend use of Honeywell Li-poly or Li-ion
battery packs. Use of any non-Honeywell battery may
result in damage not covered by the warranty.
5
Removing the Main Battery Pack
When removing a battery from the terminal, put the device
in Suspend Mode (see page 7) before removing the
battery door. Once the battery door is removed, wait at least 3 seconds before removing the main battery. This
process allows the device to shut down properly and
maintains memory during the battery swap.
Battery Error Notification
If your terminal displays the following indicators, replace
the battery with a Honeywell Li-poly or Li-ion battery pack.
• appears in the Title bar at the top of the touch panel
display.
• The General Notification LED flashes red.
• A Notification appears on the Tile bar at the bottom of
the touch panel display.
6
Suspend Mode
SCAN
The terminal goes into Suspend Mode automatically when
the terminal is inactive for a programmed period of time.
You can program this time on the Advance tab of the
Power System Setting. For additional information, refer to
the
Dolphin 99EX User’s Guide
www.honeywellaidc.com.
To put the terminal into Suspend Mode manually, press
the Power key and the screen goes blank.
To wake the terminal from Suspend Mode, press the
Power key or SCAN key .
Note: You should always put the terminal in suspend mode before
removing the battery door. For information on how to
remove the battery see page 6.
located on the Web at
7
Charging the Dolphin
AUX
Battery
Well
HomeBase
Power/Dock
LED
AUX Battery LED
COMM
LED
USB Port
Serial Port
DC Power
Jack
Connect the terminal to one of the
99EX series charging peripherals
to charge the main battery.
The charging time for the main
battery pack is 4 hours for the
standard 3.7V battery or 6 hours
for the extended battery.
Honeywell recommends charging
the Dolphin terminal for at least
24 hours prior to initial use to
ensure the internal backup battery
is fully charged.
HomeBase
Front Panel
Back Panel
8
LED Indicators
RedThe HomeBase has power but no
terminal is docked.
GreenThe HomeBase has power and the
Orange The auxiliary battery is charging.
Green The auxiliary battery has completed
Red
Flashing
Serial Port Communication
Red
Green Serial data is being sent from the
Orange Serial data is being sent in both
USB Port Communication
GreenA USB connection is established with
terminal is properly seated in the
base.
charging and is ready for use.
The internal temperature of the
auxiliary battery is too hot or there is
a battery error. Charge the auxiliary
battery in a cooler environment or
replace the battery with a new
Honeywell Li-ion or Li-poly battery.
Serial data is being sent from the host
device to the base.
base to the host device.
directions at the same time.
the host workstation.
9
Charging/Communication Cables
USB
Connector
RS232
Connector
Host
Device
Or
Power Cable
COMM
Cable
Plug Adapter
Or
RS232, DEX
A/V Connector
Dolphin 99EX
10
LED Indicators
Client
Device
Power Cable
Plug Adapter
Dolphin
99EX
There are two light emitting diodes (LEDs) located to the
left and right of the Honeywell logo above the LCD display.
The General Notification LED (right) flashes and
illuminates during resets, scanning/imaging and taking a
picture. This LED can be programmed by various software
applications.
The Charge Indicator LED (left) illuminates when the
Power Tools BattMon application is enabled and the
device is on AC charge. For more information, please
consult the
Windows Embedded Handheld 6.5.
Dolphin Power Tools User’s Guide
for
11
Battery Status Indicator
The Dolphin’s battery status is indicated at the top of the
touch screen in the Navigation Bar.
The battery is charging. The terminal is using an
external power source.
The battery has a full charge.
The battery has a high charge.
The battery has a medium charge.
The battery has a low charge.
The battery has a very low charge. Charge the
battery.
A battery error has occurred. Replace the main
battery pack with a new Honeywell Li-poly or
Li-ion battery pack.
12
Communication
!
To synchronize data (e.g., e-mail, contacts, and calendar)
between the terminal and the host workstation (PC):
1. ActiveSync
Mobile Device Center (WDMC) must be installed on
your PC. You can download the most current version
of ActiveSync or WDMC from the Microsoft Web site
(http://go.microsoft.com/fwlink/?LinkId=147001).
Note: Dolphin terminals ship with ActiveSync already
2. The Dolphin terminal and PC must be configured for
the same communication type.
3. Connect the terminal to the PC (using a Dolphin
peripheral) to initiate communication.
For additional information on ActiveSync or Windows
Mobile Device Center visit www.microsoft.com.
®
(version 4.5 or higher) or Windows®
installed. ActiveSync on your Dolphin terminal works
with WDMC on PCs running Windows Vista or Windows
7 and with ActiveSync on PCs running Windows XP.
We recommend use of Honeywell peripherals, power
cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause
damage not covered by the warranty.
Software Upgrades
Contact a Honeywell technical support representative for
information on available software upgrades for your
Dolphin terminal.
Contact information for technical support and product
service or repair can be found at www.honeywellaidc.com.
13
Installing a Memory Card
Step 5
Step 6
Step 7
Step 8
Step 9
1. Press the Power key to put
the terminal in Suspend Mode.
2. Release the hand strap hook
near the speaker on the back
panel of the terminal.
3. Remove the battery door.
4. Wait at least 3 seconds, then
remove the battery.
5. Remove the T6 torque screw
securing the protective door
closed.
6. Lift up the lower left corner of
the door to access the memory
socket.
7. Unlock the access door to the
socket by sliding the door
toward the IrDA port side of the
terminal.
8. Lift the door up to expose the
socket.
9. Slide the microSD or
microSDHC card into the door
of the socket.
Note: Make sure the interface on the
memory card is connected to
the interface in the socket;
align the notch on the card
with the notch of the socket.
14
10. Close and lock the access
Step 10
Step 5
Step 6
door.
11. Close the protective door over
the memory socket. Insert and
tighten the T6 torque screw to
secure the door closed.
12. Install the battery and the
battery door. Reattach the
hand strap to the terminal.
13. Press the Power key or the
SCAN key to wake the
terminal.
Note: Format all SD cards before initial use.
Installing a SIM Card
1. Press the Power key to put
the terminal in Suspend Mode.
2. Release the hand strap hook
near the speaker on the back
panel of the terminal.
3. Remove the battery door.
4. Wait at least 3 seconds, then
remove the battery.
5. Remove the T6 torque screw
securing the protective door
closed.
6. Lift up the lower left corner of
the door to access the SIM
card socket.
15
7. Unlock the access door to the
Step 7
Step 8
Step 9
Step 10
socket by sliding the door
toward the IrDA port side of the
terminal.
Note: Do not insert sharp objects
into the SIM door slot.
Inserting sharp objects may
damage sensitive electronic
components.
8. Lift the door up to expose the
socket.
9. Insert the SIM card into the
socket.
Note: Make sure the interface on the
card is connected to the SIM
Card interface in the socket;
align the beveled corner of the
card with the beveled corner of
the socket.
10. Close and lock the access
door.
11. Close the protective door over
the memory socket. Insert and
tighten the T6 torque screw to
secure the door closed.
12. Install the battery and the
battery door.
13. Press the Power key or the
SCAN key to wake the
terminal.
16
Using the Scan Image Engine
SCAN
1. Tap > Demos > Scan Demo
2. Point the Dolphin’s terminal at the bar code.
3. Project the aiming beam or pattern by pressing and
holding the SCAN key or one of the terminal’s
side buttons.
4. The red LED lights.
5. Center the aiming beam over the bar code; see
Aiming Options on page 18.
6. When the bar code is successfully decoded, the LED
changes to green and the terminal beeps.
7. The bar code information is entered into the
application in use.
17
Aiming Options
5603 Red High-Vis Aiming Pattern
5600 Green Aiming Beam
Linear Bar Code
2D Matrix Symbol
18
Using the Color Camera
Camera
Lens
Camera
Flash
ENT
1. Tap > Demos > Camera Demo
2. Adjust the camera settings using the menu at the top
of the display screen.
3. Point the terminal's camera
lens at the object you want
to capture. The camera lens
is located on the back panel
of the terminal.
4. Center the object in the
touch screen display.
5. Press the ENT key .
The terminal’s red LED
illuminates during picture
capture.
Note: Tap the green arrow to
review or edit your pictures.
Tap the green box to exit the
picture review/edit screen.
19
Soft Reset (Warm Boot)
ALT
CTRL
ENT
ALT
CTRL
ESC
A soft reset re-boots the device and preseves any objects
created in RAM.
1. Press and hold the CTRL + ENTER keys
for approximately 5 seconds.
2. The decode and scan LEDs flash for approximately
three seconds as the terminal resets.
3. When the reset is complete, the Today screen
displays.
Hard Reset (Cold Boot)
A hard reset re-boots the device and closes any open
applications running in RAM at the time of the reset.
1. Press and hold the CTRL + ESC keys for
approximately 5 seconds.
2. The decode and scan LEDs light for approximately
3 seconds.
3. The terminal re-initializes.
Factory Reset
Contact a Honeywell technical support representative for
information on how to perform a factory reset. For contact
information, see Technical Assistance on page 21.
20
Technical Assistance
Contact information for technical support, product service,
and repair can be found at www.honeywellaidc.com.
User Documentation
Refer to www.honeywellaidc.com for detailed user
documentation or for localized versions of this Quick Start.
Limited Warranty
Refer to www.honeywellaidc.com/warranty_information
for your product’s warranty information.
Patents
For patent information, please refer to
www.honeywellaidc.com/patents.
21
Honeywell Scanning & Mobility
9680 Old Bailes Road
Fort Mill, SC 29707
www.honeywellaidc.com
99EX-QS Rev B
3/11
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