Honeywell 9950 User Manual

Dolphin® 9900 Mobile Computers

Dolphin 9900
Dolphin 9950
Dolphin 9951

with Windows Mobile

®

6.1

Quick Start Guide

™

Dolphin 9900 Series Quick Start Guide

LED

Navigation Keys

SCAN Key

Recessed

Keyboard

Image Engine Window

Touch Screen

Display

Front Speaker

I/O Connector

Powe r Key

Out of the Box

Verify that the box contains the following items:

• Dolphin 9900 or 9950 or 9951 mobile computer (the terminal)

• Main battery pack (7.4v Li-ion)

• Microsoft Getting Started CD

Note: If you ordered peripherals and/or accessories, verify that they are also

included with the order.

Be sure to keep the original packaging in case the Dolphin terminal needs to be
returned for service; for details, see page 6.

Front Panel

1

Back and Side Panels

Memory

Card Door

Audio Jack

(2.5mm)

Rear
Speaker

IrDA Port

Stylus Slot

Hand Strap
Attachment

Stylus

Fastener

Battery

Microphone

2

9950 and 9951 Back and Side Panels

Scan
Trigger

Pistol-Grip
Handle

Image/Scan Engine
Window

Battery Well

Rear
Speaker

Setting up the Terminal

1. Install the battery in the terminal - see page 4.

2. Charge the main battery for a minimum of 4.5 hours - see page 5.

3. Boot the terminal - see page 5.

3

Step 1: Install the Main Battery Pack

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!

!

!

!

!

We recommend use of Honeywell Li-Ion battery packs. Use of any non­Honeywell battery may result in damage not covered by the warranty.

Note: The following warnings apply to 99XXXXX-XXXXXXI units (Hazard­ous Location rated. Refer to the Dolphin 9900 User’s Guide for rating
details).

Replace only with battery pack type 200002586 manufactured by
Honeywell International Incorporated.

Warning: Explosion Hazard. Charge or replace the battery only in an
area known to be non-hazardous.

Warning: Explosion Hazard. Do not replace components unless
power has been switched off or the area is known to be non­hazardous.

Warning: Substitution of any components may impair suitability.

Warning: Explosion Hazard. Do not use external connectors in areas
known to be hazardous.

4

Step 2: Charge the Batteries

!

The power supply consists of two types of battery power: the
main battery pack installed in the back panel and the backup
battery located inside the terminal.

The main battery powers the terminal and charges the internal
backup battery. The internal backup battery maintains the
data stored in RAM memory and keeps the system clock
running for up to 30 minutes when the main battery is
completely discharged or removed.

Terminals are shipped with both batteries completely
discharged. Charge the main battery pack for a minimum

of 4.5 hours before initial use in the terminal!

Connect the terminal to a Dolphin 9900 powered charging
peripheral - see page 6.

DOCK

AUX BATTERY

COMM

We recommend use of Honeywell peripherals, power
cables, and power adapters. Use of any non-Honeywell peripherals, cables,
or power adapters may cause damage not covered by the warranty.

Step 3: Boot the Terminal

The terminal begins booting as soon as power is applied and runs by itself. Do
NOT press any keys or interrupt the boot process. Only tap the screen when
prompted.

When the boot process is complete, the Today screen appears and the terminal
is ready for use.

Note: Because the Today screen appears a number of times during the boot

process, wait a few seconds before tapping anything on the Today
screen.

Resetting the Terminal

Soft Reset: On the 56-key keyboard, press and hold the CTRL + SFT

Hard Reset: Press and hold the CTRL + ESC keys for approximately 5

keys for approximately five seconds.

On the 43-key keyboard, press and hold the CTRL + NUM
keys for approximately five seconds.

A soft reset re-boots the terminal without erasing RAM data.

seconds.

A hard reset erases all data and applications stored in RAM
memory and re-initializes the terminal.

5

Peripherals and Accessories

™

Dolphin HomeBase
Device

Dolphin MobileBase
Device

Dolphin
Device

Dolphin Mobile Charger

Dolphin Net Base Four-slot charging/communication cradle designed for

Dolphin ChargeBase Four-slot charging cradle that stores, powers, and

Dolphin Cable Kits USB or serial cables that charge and communicate with

QuadCharger

Charging/communications cradle with auxiliary battery
well. Data transfers via RS-232 serial or USB ports.

™

Mobile charging/communication cradle. RS-232 serial
transfers data and powers out at 5 volts.

™

Four-slot battery charger that charges four Li-ion
batteries in less than five hours. One slot doubles as a
battery analyzer.

Charges a Dolphin terminal by plugging into a vehicle
cigarette lighter/power port.

Ethernet-based communications.

charges a terminal in each slot.

the terminal directly, without a cradle.

Technical Assistance

If you need assistance installing or troubleshooting your device, please call your
distributor or the nearest technical support office:

North America/Canada

Telephone: [phone]

E-mail: [e-mail]

Latin America

Telephone: [phone]
Telephone: [phone]

E-mail: [e-mail]

Brazil

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Mexico

Telephone: 01-800-HONEYWELL (01-800-466-3993)

E-mail: [e-mail]

6

Europe, Middle East, and Africa

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Hong Kong

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Singapore

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

China

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Japan

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Online Technical Assistance

You can also access technical assistance online at www.honeywellaidc.com.

Product Service and Repair

Honeywell International Inc. provides service for all its products through service
centers throughout the world. To obtain warranty or non-warranty service,
contact the appropriate location below to obtain a Return Material Authorization
number (RMA #) before returning the product.

North America

Telephone: [phone]

E-mail: [e-mail]

Latin America

Telephone: [phone]
Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

7

Brazil

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Mexico

Telephone: 01-800-HONEYWELL (01-800-466-3993)
Fax: [phone]

E-mail: [e-mail]

Europe, Middle East, and Africa

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Hong Kong

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Singapore

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

China

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Japan

Telephone: [phone]
Fax: [phone]

E-mail: [e-mail]

Online Product Service and Repair Assistance

You can also access product service and repair assistance online at

www.honeywellaidc.com.

8

Limited Warranty

Honeywell International Inc. ("HII") warrants its products and
optional accessories to be free from defects in materials and
workmanship and to conform to HII’s published specifications
applicable to the products purchased at the time of shipment.
This warranty does not cover any HII product which is (i)
improperly installed or used; (ii) damaged by accident or
negligence, including failure to follow the proper maintenance,
service, and cleaning schedule; or (iii) damaged as a result of (A)
modification or alteration by the purchaser or other party, (B)
excessive voltage or current supplied to or drawn from the
interface connections, (C) static electricity or electro-static
discharge, (D) operation under conditions beyond the specified
operating parameters, or (E) repair or service of the product by
anyone other than HII or its authorized representatives.

This warranty shall extend from the time of shipment for the
duration published by HII for the product at the time of purchase
("Warranty Period"). Any defective product must be returned (at
purchaser’s expense) during the Warranty Period to HII factory or
authorized service center for inspection. No product will be
accepted by HII without a Return Materials Authorization, which
may be obtained by contacting HII. In the event that the product
is returned to HII or its authorized service center within the
Warranty Period and HII determines to its satisfaction that the
product is defective due to defects in materials or workmanship,
HII, at its sole option, will either repair or replace the product
without charge, except for return shipping to HII.

EXCEPT AS MAY BE OTHERWISE PROVIDED BY
APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU
OF ALL OTHER COVENANTS OR WARRANTIES, EITHER
EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT.

HII’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE
REMEDY UNDER THIS WARRANTY IS LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT
WITH NEW OR REFURBISHED PARTS. IN NO EVENT SHALL
HII BE LIABLE FOR INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL
ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY

9

PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY
ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY,
TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT
PAID TO HII FOR THE PRODUCT. THESE LIMITATIONS ON
LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT
EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES.
SOME STATES, PROVINCES, OR COUNTRIES DO NOT
ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

All provisions of this Limited Warranty are separate and
severable, which means that if any provision is held invalid and
unenforceable, such determination shall not affect the validity of
enforceability of the other provisions hereof. Use of any
peripherals not provided by the manufacturer may result in
damage not covered by this warranty. This includes but is not
limited to: cables, power supplies, cradles, and docking stations.
HII extends these warranties only to the first end-users of the
products. These warranties are non-transferable.

The limited duration of the warranty for the Dolphin 9900, 9950, and 9951 is as
follows:

• The duration of the limited warranty for terminals with an integrated imager is
two years.

• The duration of the limited warranty for touch screens is one year provided
that a screen protector is applied and an approved stylus is used for the 12­month duration covered by the warranty.

• The duration of the limited warranty for the HomeBase device, QuadCharger
device, Mobile Base device, Mobile Charger, Net Base, and ChargeBase is
one year.

• The duration of the limited warranty for batteries is one year.
Use of any battery from a source other than Honeywell may result in damage
not covered by the warranty. Batteries returned to Honeywell International
Inc. in a reduced state may or may not be replaced under this warranty.
Battery life will be greatly increased when following the battery instructions in
the Dolphin 9000 Mobile Computer User’s Guide.

How to Extend Your Warranty

Honeywell International Inc. offers a variety of service plans on our hardware
products. These agreements offer continued coverage for your equipment after
the initial warranty expires. For more information, contact your Sales
Representative, Customer Account Representative, or Product Service
Marketing Manager from Honeywell International Inc., or your Authorized
Reseller.

10

Disclaimer

Honeywell International Inc. (“HII”) reserves the right to make changes
in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult HII to
determine whether any such changes have been made. The information
in this publication does not represent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting
from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without
the prior written consent of HII.

Web Address: www.honeywellaidc.com

Trademarks

Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are
trademarks or registered trademarks of Hand Held Products, Inc. or
Honeywell International Inc.

Microsoft, Windows, Windows Mobile, Windows CE, Windows NT,
Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and
the Windows logo are trademarks or registered trademarks of Microsoft
Corporation.

Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are the
property of their respective owners.

Patents

Please refer to the product packaging for a list of patents.

©2008–2010 Honeywell International Inc. All rights reserved.

Honeywell Scanning & Mobility

9680 Old Bailes Road
Fort Mill, SC 29707

www.honeywellaidc.com

99-QS Rev F

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