Honeywell 9900LUP Users Manual

Dolphin® 9900 Mobile Computer

with Windows Mobile® 6.0

User’s Guide–Preliminary

Disclaimer

Honeywell International Inc. (“Honeywell”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases consult
Honeywell to determine whether any such changes have been made. The information in this publication
does not represent a commitment on the part of Honeywell.

Honeywell shall not be liable for technical or editorial errors or omissions contained herein; nor for
incidental or consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of Honeywell.

2008 Honeywell International Inc. All rights reserved.
Web Address: www.honeywell.com/aidc

Trademarks

Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered
trademarks of Hand Held Products, Inc. or Honeywell International Inc.

Microsoft, Windows, Windows Mobile, Windows CE, Windows NT, Windows 2000, Windows ME,
Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of
Microsoft Corporation.

Other product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are the property of their respective owners.

Patents

Please refer to the product packaging for a list of patents.

Other Trademarks

he Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.

Table of Contents

Chapter 1 - Agency Information

Label Locations ...................................................................................................................1-1

Regulatory and Safety Approvals for all Dolphin Terminals

FCC Compliance ................................................................................................................. 1-3

Chapter 2 - Getting Started

Using the Dolphin Terminal for the First Time ..................................................................... 2-1

Today Screen ...................................................................................................................... 2-5

Navigation Bar and Start Menu ...........................................................................................2-5

Pop-Up Menus..................................................................................................................... 2-6

Chapter 3 - Hardware Overview

Standard Terminal Configurations....................................................................................... 3-1

Dolphin 9900 Series Peripherals ......................................................................................... 3-2

Dolphin 9900 Series Accessories........................................................................................ 3-3

Front Panel Features........................................................................................................... 3-4

Back Panel Features ........................................................................................................... 3-6

Side Panel Features ............................................................................................................ 3-8

Bottom Panel Features........................................................................................................ 3-9

I/O Connector ................................................................................................................3-9

ActiveSync Communication............................................................................................... 3-10

Using the Touch Panel ...................................................................................................... 3-13

Installing Your Screen Protector.................................................................................. 3-13

Batteries ............................................................................................................................3-15

Main Battery Pack........................................................................................................ 3-15

Storing Batteries .......................................................................................................... 3-15

Guidelines for Battery Use and Disposal..................................................................... 3-15

Internal Backup Battery ...............................................................................................3-17

Managing Battery Power .............................................................................................3-18

Default Critical and Low Battery Points .......................................................................3-18

Checking Battery Power .............................................................................................. 3-19

Resetting the Terminal ......................................................................................................3-20

Soft Reset (Warm Boot)............................................................................................... 3-20

Hard Reset (Cold Boot) ...............................................................................................3-20

Suspend Mode ..................................................................................................................3-20

............................................... 1-2

Chapter 4 - Using Scan Image Engine

Overview.............................................................................................................................. 4-1

Image Engine Specifications ............................................................................................... 4-1

Bar Code Symbologies Supported ..................................................................................... 4-2

Decoding .............................................................................................................................4-3

To Decode a Bar Code.................................................................................................. 4-3

Scanning Position Options............................................................................................. 4-4

Capturing Images ................................................................................................................4-5

Taking an Image............................................................................................................ 4-5

Uploading Images.......................................................................................................... 4-6

Chapter 5 - Using Dolphin Keyboards

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Keyboard Options................................................................................................................5-1

Common Buttons........................................................................................................... 5-1

Keyboard Combinations ................................................................................................5-1

Using the Function Keys...................................................................................................... 5-2

Using the Modifier Keys ...................................................................................................... 5-2

Using the Navigation Keys .................................................................................................. 5-4

Sticky Key Functionality................................................................................................. 5-4

43-Key Alpha/Numeric Keyboard ........................................................................................ 5-6

43-Key Blue Key Combinations .................................................................................... 5-7

43-Key Red Key Combinations ..................................................................................... 5-7

43-Key Num Lock Key Combinations?????????.......................................................... 5-9

56-Key Full Alpha/Numeric Keyboard ............................................................................... 5-10

56-Key Blue Key Combinations .................................................................................. 5-10

56-Key Red Key Combinations ................................................................................... 5-11

56-Key SFT Key Combinations??????? ....................................................................5-13

General Windows Keyboard Shortcuts ............................................................................. 5-14

Chapter 6 - Settings

Overview.............................................................................................................................. 6-1

Personal Tab ....................................................................................................................... 6-2

Buttons .......................................................................................................................... 6-3

Input Panel Options ...................................................................................................... 6-4

Menus–Modifying the Start Menu ................................................................................. 6-5

Notifications ...................................................................................................................6-6

System Tab .........................................................................................................................6-7

About ............................................................................................................................. 6-7

Backlight ........................................................................................................................ 6-8

Clock.............................................................................................................................. 6-8

Memory..........................................................................................................................6-9

Power...........................................................................................................................6-11

Remove Programs....................................................................................................... 6-12

Screen .........................................................................................................................6-13

Chapter 7 - Wireless Communication

Connections Tab .................................................................................................................7-1

Using Infrared ...................................................................................................................... 7-2

IrDA Port Location .........................................................................................................7-2

Sending Data................................................................................................................. 7-2

Receiving Data ..............................................................................................................7-3

Connections Manager .........................................................................................................7-4

To Access the Connections Manager:........................................................................... 7-4

Task Tab........................................................................................................................7-4

Advanced Tab................................................................................................................ 7-5

Dolphin Wireless Manager .................................................................................................. 7-6

Dolphin Wireless Manager Window............................................................................... 7-6

Enabling the Radios....................................................................................................... 7-6

Accessing Radio Configuration Utilities......................................................................... 7-7

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Installing Additional Software ..............................................................................................7-8

Adding Programs to the Terminal Using ActiveSync ..................................................... 7-8

Adding Programs Directly from the Internet................................................................... 7-9

COM Port Assignment Table ............................................................................................ 7-10

Chapter 8 - Working with GSM (Only for HD59900LUP)

Overview.............................................................................................................................. 8-1

Quad Band Antenna ...................................................................................................... 8-1

SIM Card Installation ...........................................................................................................8-2

Enabling the GSM Radio ..................................................................................................... 8-3

Voice Communication.......................................................................................................... 8-4

Audio Modes.................................................................................................................. 8-4

Volume Control.............................................................................................................. 8-4

Accessing the Dialer Window ........................................................................................ 8-4

Dialing............................................................................................................................ 8-4

Sending Calls................................................................................................................. 8-5

Ending Calls................................................................................................................... 8-5

Keyboard Combinations for Calls .................................................................................. 8-5

View Options.................................................................................................................. 8-5

Setup Options...................................................................................................................... 8-6

Data Communication ........................................................................................................... 8-7

Establishing Data Communication................................................................................. 8-7

Ending the Data Connection.......................................................................................... 8-9

Chapter 9 - Working with Bluetooth

Enabling the Bluetooth Radio .............................................................................................. 9-1

Connecting to Other Bluetooth Devices ..............................................................................9-2

Types of Devices and Services ........................................................................................... 9-5

Transferring Files Via Bluetooth .......................................................................................... 9-6

Making the Terminal Discoverable ...................................................................................... 9-7

Connecting to Bluetooth Printers......................................................................................... 9-7

Pairing with Bluetooth Devices??? ...................................................................................... 9-7

Trusted and Untrusted Devices??? ..................................................................................... 9-7

Chapter 10 - Dolphin HomeBase

Overview............................................................................................................................ 10-1

Dolphin HomeBase Parts and Functions........................................................................... 10-2

Powering the HomeBase................................................................................................... 10-4

HomeBase Serial Connector ............................................................................................. 10-5

Charging the Main Battery................................................................................................. 10-6

To Power a Terminal and Charge its Main Battery...................................................... 10-6

Charging a Spare Battery in the Auxiliary Battery Well ...............................................10-6

Communications................................................................................................................ 10-7

To Install the HomeBase for Communication .............................................................. 10-7

Establishing Communication with the HomeBase ....................................................... 10-7

Communicating with the Dolphin Terminal ........................................................................ 10-8

Verifying Data Transfer................................................................................................ 10-8

RS-232 Communications Cables ......................................................................................10-9

RS-232 Pin Configuration............................................................................................ 10-9

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Mounting the HomeBase ................................................................................................. 10-10

Chapter 11 - Dolphin Mobile Base

Overview............................................................................................................................ 11-1

Mobile Base Parts and Functions...................................................................................... 11-2

Powering the Dolphin Terminal ......................................................................................... 11-4

Charging the Dolphin Terminal.......................................................................................... 11-4

Installing the Dolphin Mobile Base .................................................................................... 11-5

Establishing Communication with the Mobile Base ........................................................... 11-7

To Install the Mobile Base for Communication ............................................................ 11-7

Establishing ActiveSync Communication with the Mobile Base ..................................11-7

Chapter 12 - Dolphin ChargeBase

Overview............................................................................................................................ 12-1

Dolphin ChargeBase Parts and Functions ........................................................................ 12-2

Supplying Power to the ChargeBase................................................................................. 12-4

Inserting and Removing Terminals.................................................................................... 12-4

Charging Terminals in the ChargeBase ............................................................................12-5

Mounting the ChargeBase................................................................................................. 12-5

Chapter 13 - Dolphin QuadCharger

Overview............................................................................................................................ 13-1

Dolphin QuadCharger Parts and Functions....................................................................... 13-2

Supplying Power to the QuadCharger............................................................................... 13-3

Inserting and Removing Battery Packs ............................................................................. 13-4

Charging Batteries in the QuadCharger ............................................................................ 13-4

Using the Battery Analyzer ................................................................................................ 13-5

Mounting the QuadCharger ............................................................................................... 13-6

Desk Mounting............................................................................................................. 13-6

Troubleshooting.................................................................................................................13-8

Chapter 14 - Customer Support

Product Service and Repair............................................................................................... 14-1

Technical Assistance......................................................................................................... 14-2

Limited Warranty ...............................................................................................................14-3

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Compliance
Label

Laser Safety Label

Agency Information

Label Locations

Dolphin 9900 mobile computers meet or exceed the requirements of all applicable standards
organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe
operation is to operate them according to the agency guidelines that follow. Please read these guidelines
carefully before using your Dolphin mobile computer.

Laser Safety Label

If the following label is attached to your product, it indicates the product
contains a laser engine or laser aimer:

Laser Eye Safety Statement: This device has been tested in accordance with

and complies with EN60825-1: 1993+A1+A2 and 21 CFR 1040.10 and

1040.11, except for deviations pursuant to Laser Notice No. 50, dated
July 26, 2001. LASER LIGHT, DO NOT STARE INTO BEAM, CLASS 2
LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nM.

Caution - use of controls or adjustments or performance of procedures other than those specified herein
may result in hazardous radiation exposure.

LASER LIGHT. DO NOT STARE INTO BEAM
CLASS 2 LASER PRODUCT

1.0 mW MAX OUTPUT: 650nM
IEC60825-1:1993+A1+A2

Complies with 21 CFR 1040.10 and 1040.1 1
except for deviations pursuant to Laser
Notice No. 50, dated July 26, 2001.

LED Safety Statement

This device has been tested in accordance with IEC60825-1 LED safety and has been certified to be
under the limits of a Class 1 LED device.

The maximum power outputs for each diode are as follows:

• Illumination LED: 194.0 uW

• Aimer laser (5300 engine): 360.1 uW

• Aimer LED (5100 engine): 81.6 uW

Infrared LED Safety Statement

Caution - Class 1M LED radiation when open. Do not view directly with optical instruments.
The maximum power outputs for the IR LED is 145.1 uW.

UL and cUL Statement

UL and cUL listed: UL60950-1 and CSA C22.2 No. 60950-1-03.

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Regulatory and Safety Approvals for all Dolphin Terminals

Parameter Specification

U.S.A.
Canada
European Community

FCC Part 15, Class B
ICES-003
EN 55022 (CISPR 22) Class B
EN60950:2000
EN60825-1:1994 + A11 + A2
EN55024:1998

The CE Mark on the product indicates that the system has been tested to and conforms with the
provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/
EEC and 93/68/EEC Low Voltage Directive.

For further information, please contact:

Hand Held Products BV, a wholly owned subsidiary of Honeywell International Inc.
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands

Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies,
personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.

Dolphin 9900 802.11b/g (WLAN), Bluetooth, and/or GSM

Dolphin 9900 RF terminals are designed to comply with the most current applicable standards on safe
levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the
American National Standards Institute (ANSI) and has been recommended for adoption by the Federal
Communications Commission (FCC).

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FCC Compliance

Dolphin terminals comply with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Dolphin RF Terminal—802.11b/g (WLAN), Bluetooth, and/or GSM

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.
If necessary, the user should consult the dealer or an experienced radio/television technician for

additional suggestions. The user may find the following booklet helpful: “Something About Interference.”
This is available at FCC local regional offices. Our company is not responsible for any radio or television
interference caused by unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by our company. The correction is the
responsibility of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly approved by Hand Held Products,
Inc. may void the FCC authorization to operate the equipment.

CAUTION! Any changes or modifications not expressly approved by the grantee of this device could

void the user's authority to operate the equipment.
For body worn operation, this device has been tested and meets the FCC RF exposure guidelines when

used with the Hand Held Products Dolphin accessories supplied or designated for this product. Use of
other accessories may not ensure compliance with FCC RF exposure guidelines.

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RF, Regulatory, and Safety Agency Approvals—802.11b/g (WLAN), Bluetooth, and/or
GSM

ParameterM Specification

U.S.A.
Canada

FCC Part 15.247
RSS 210

R&TTE Compliance Statement—802.11b/g (WLAN), Bluetooth, and/or GSM

Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/
EC). This equipment has been assessed to the following standards as applicable:

Parameter Specification

R&TTE EN 300 328-2:2000

EN 301 489-1 (2002-08)
EN 301 489-17 (2002-08)
EN 60950:2000
EN 50361:2001

This product is marked with in accordance with the Class II product requirements specified
in the R&TTE Directive, 1999/5/EC.

The equipment is intended for use throughout the European Community. PAN European Frequency
Range: 2.402—2.480 GHz.

Restrictions in France are as follows:

• Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400—2.4835 GHz

• Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400—2.454 GHz band and maximum
power (EIRP*) of 10 mW for the 2.454—2.483 GHz band

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors
is subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

For European Community Users

Hand Held Products complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF
THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).

Waste Electrical and Electronic Equipment Information

This product has required the extraction and use of natural resources for its production. It may contain
hazardous substances that could impact health and the environment, if not properly disposed.

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In order to avoid the dissemination of those substances in our environment and to diminish the pressure
on the natural resources, we encourage you to use the appropriate take-back systems for product
disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a
sound way.

The crossed out wheeled bin symbol informs you that the product should not be disposed of along
with municipal waste and invites you to use the appropriate separate take-back systems for product
disposal.

If you need more information on the collection, reuse, and recycling systems, please contact your local or
regional waste administration.

You may also contact your supplier for more information on the environmental performances of this
product.

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires
devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to
1000MHz. The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart
B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the
IEC specification.

Microwaves

The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven.
Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance
degradation in your wireless network. However, both your microwave and your wireless network will
continue to function. The Dolphin Batch terminal does not contain a radio, and therefore, is not affected
by microwave ovens.

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Getting Started

Using the Dolphin Terminal for the First Time

1. Unpack the Carton and Verify its Contents (see page 2-1)

2. Install the Main Battery Pack (see page 2-2)

3. Charge the Main and Backup Batteries (see page 2-2)

4. Initialize the Mobile Computer (see page 2-2)

5. Let Autoinstall Run (see page 2-3)

6. Set the Time and Date (see page 2-3)

7. Verify Imaging and Decoding with Demos (see page 2-4)

Step 1. Unpack the Carton and Verify its Contents

Verify that the carton contains the following items:

• Dolphin 9900 Series mobile computer (the terminal)

• Main battery pack (7.4v Li-ion)

• Microsoft Companion CD

• Dolphin 9500 Quick Start Guide

Note: If you ordered accessories for your terminals, verify that they are also included with the order.

Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned
for service. For details, see Product Service and Repair on page 14-1.

Hand Strap

The Dolphin 9900 ships with the hand strap installed and fastened to the
bottom panel with a clip; see Bottom Panel Features on page 3-9. To
install the battery pack, you must detach the hand strap.

To detach the hand strap, push the hand strap clip down and away from
the terminal. Move the strap up and away from the bottom panel.

To re-attach the hand strap, slide the clip back into place on the bottom
panel.

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Step 2. Install the Main Battery Pack

Use only the Li-ion battery packs provided by Hand Held Products. Use of any
battery not sold/manufactured by Hand Held Products may damage the terminal

!

and/or the battery, may pose a personal hazard to the user, and will void the
warranty.

1. Unpack the Li-ion battery pack. Hold the terminal with the front

panel (keyboard) facing down.

2. Take the battery and insert the end without the locking tab into

the top of the battery well and push down with a hinging motion
until the locking tab snaps.

To Remove the Main Battery Pack

Put the terminal in suspend mode (see page 3-20). Press the locking
tab on the battery pack away from the bottom panel, and pull the
battery pack up with a hinging motion.

Step 3. Charge the Main and Backup Batteries

The power supply for the Dolphin mobile computer consists of two types of battery power: the main battery
pack installed on the back panel and the backup battery that resides inside the terminal.

The main battery powers the terminal. The internal backup battery charges off the main battery and
maintains the application data stored in RAM and system clock for up to 30 minutes when the terminal’s
main battery pack is completely discharged or removed.

Before Initial Use The terminals are shipped with both batteries discharged of all power. Charge the main battery pack

Time to Charge Four hours for the main battery pack, eight hours for the internal backup battery the first time.

Use only Dolphin 9900 Series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not

!

sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.

for a minimum of four hours before initial use.

Charging with Dolphin Peripherals

When the battery is installed in the terminal, you can insert the terminal into any one of the following
peripherals to charge the main battery pack:

• Dolphin HomeBase (see page 10-1)

• Dolphin Mobile Base (see page 11-1)

• Dolphin ChargeBase (see page 12-1)

• Dolphin Net Base

• Dolphin Charging/Communication Cable

To fully charge the Li-ion battery before installing it in the terminal, use the

• Dolphin QuadCharger (see page 13-1)

• Auxiliary Battery Well of the Dolphin HomeBase (see page 10-6)

Step 4. Initialize the Mobile Computer

1. Wake the terminal by pressing the POWER or SCAN key. The decode LED lights and the scan LED

blinks for approximately three seconds. Do NOT press any keys while the terminal is initializing.

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2. The terminal initializes and the splash screen displays for a few seconds. The Build numbers

indicate the software version.

KeyboardBootloader

Initial
Program
Loader (IPL)

Kernel

9.XX/9.XX/9.XX/9.XX

3. The system performs a hard reset. When the display activates again, follow the instructions that

appear.

Step 5. Align the Screen

You are prompted to align the screen by tapping the target five times. Use the stylus provided by
Honeywell.

• Alignment should always be performed with a stylus designed for touch panel applications. The small
point is required for accurate calibration.

• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the
target.

• You can re-align the screen at any time by going to Start > Settings > System tab > Screen.

Step 6. Let Autoinstall Run

For each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after
each hard reset. Do NOT touch the keyboard or the screen while programs are loading. All configurations
of the Dolphin terminal install Demos and Power Tools. If the terminal is configured with a wireless radio,
the appropriate radio drivers and utilities for each radio install.

After Autoinstall is complete, the terminal performs a soft reset automatically. When it finishes booting up
after the soft reset, the Today screen appears; see Today Screen on page 4-2.

Step 7. Set the Time and Date

You need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time
and date now before you begin using the device.

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On the Today screen, tap the line that displays the time and date,

The Clock Settings screen appears.

The time zone defaults to GMT-5 Eastern US; tap the arrow to the right of GMT-5 Eastern US to select
another time zone. Set the correct time and date in the remaining fields and tap

OK to save.

Step 8. Verify Imaging and Decoding with Demos

Dolphin terminals come loaded with Demos you can use to verify imaging and decoding. For more
information about taking an image, see Using the Image Engine on page 4-4.

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Today Screen

Tap to see to customize your terminal

Tap a program you have recently used

Tap to see additional programs

Start menu

Tap to open a program

Menus

Task tray: This section of the
Today screen shows icons on
programs that are running in
the background.

After the Dolphin terminal initializes the first time, you see the Today screen.

You can also display the Today screen anytime by tapping

Start and then Today.

Navigation Bar and Start Menu

The Navigation bar is located at the top of the screen that displays the active program and current time.
It also provides access to the Start menu, which allows you to open programs and access the system
settings.

Command Bar

Use the Command bar at the bottom of application screens and contain menus that change according to
the open application. Just above the command bar is the task tray, which contains icons for programs that
are running in the background.

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Pop-Up Menus

With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap
and hold the stylus on the item name of the action you want to perform the action. When the menu
appears, lift the stylus, and tap the action you want to perform.

Tap anywhere outside the menu to close the menu without performing an action.

Selecting Programs

To see additional programs loaded on your terminal, tap Start > Programs. The Programs screen displays
the programs that are not listed on the Start menu. To open a program, tap once on the icon.

Note: Some programs have abbreviated labels underneath the icon. To see the full spelling of an abbreviated label, tap and hold

the stylus on the label. Drag the stylus off the label so that the command is not carried out.

File Explorer

You can also use the File Explorer to find files and organize these files into folders. Tap Start > Programs
> File Explorer.

Tap the Up button at the bottom of the screen to move up one level in the directory.

You can move files in File Explorer by tapping and holding on the item you want to move, and then tapping

Cut or Copy and Paste on popup menus.

Search

The Search feature on your Dolphin terminal helps you quickly locate information. Tap Start > Programs

> Search .
Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find

information that is taking up storage space, select Larger than 64 KB in the Type drop-down field.

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Hardware Overview

Standard Terminal Configurations

Dolphin 9900 Dolphin 9900

• Microsoft Windows Mobile 6.0

• Intel XScale PXA27x 624 MHz

• 256MB RAM X 1GB Flash

• One of three in-mold, hard-top keyboard
options

• 2400mAh Extended life main battery

• One of 5100SR/SF/HD or 5300SR/SF/HD
image engines

• WLAN (802.11b/g)

•radio

•radio

• Microsoft Windows Mobile 6.0

• Intel XScale PXA27x 624 MHz

• 256MB RAM X 1GB Flash

• One of three in-mold, hard-top keyboard
options

• 2400mAh Extended life main battery

• One of 5100SR/SF/HD or 5300SR/SF/HD
image engines

•radio

•radio

•radio

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Dolphin 9900 Series Peripherals

Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal.

Dolphin HomeBase

™

The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB
communications, which enable it to interface with the majority of PC-based enterprise systems. When a
terminal is seated in the HomeBase, its main battery pack charges in less than four hours. In addition, the
HomeBase contains an auxiliary battery well that charges a spare Li-ion battery.

For more information, see Dolphin HomeBase on page 10-1.

Dolphin Mobile Base

™

The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and
in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter or
power cable to adapt it to your environment.

When a terminal is seated in the Mobile Base, its main battery pack charges in less than four hours. The
serial connector supports RS-232 communication and power out to peripheral devices, such as hand held
scanners.

For more information, see Dolphin Mobile Base on page 11-1.

Dolphin ChargeBase

The Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each
slot.

For more information, see Dolphin ChargeBase on page 12-1.

Dolphin Net Base

The Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and
communicates with the terminal in each slot. Ethernet communication occurs via statically and
dynamically-assigned IP addresses.

For more information about the Dolphin Net Base, please consult the Dolphin 9900 Series Net Base Quick
Start Guide.

Dolphin QuadCharger

The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs. It can charge
each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and
re-calibrates a battery and displays its resulting capacity.

For more information, see Dolphin QuadCharger on page 13-1.

™

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Dolphin 9900 Series Accessories

Each of the following items is sold separately to enhance your Dolphin 9900 Series terminal’s capabilities.

Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away

from the body.

Dolphin Mobile Charger

The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power
source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. The cable
powers the terminal and charges its main battery in less than four hours. Intelligent battery technology on­board the terminal ensures proper charging. The Dolphin Mobile Charger is an ideal low-cost charging
solution for in-transit mobile applications.

Dolphin Mobile Mount

The Dolphin Mobile Mount, which holds a Dolphin 9500 terminal securely in place inside a vehicle, is an
ideal, low-cost alternative to the Dolphin Mobile Base when communications are not required. When used
in conjunction with the Dolphin Mobile Charger, the Dolphin Mobile Mount creates a complete mounting
and charging solution for in-transit applications. The entire kit includes an adjustable vehicle mounting
bracket.

Charging/Communication Cables

Dolphin charging/communication cable kits are an all-in-one solution for mobile applications. Each cable
kit powers the terminal, charges its main battery, and communicates with host or peripheral devices
without the need for a cradle. Cable kits can support RS-232 or USB communications and are available
with U.K. or European power cords.

Protective Holster

Holsters provide convenient storage for terminals and protect them from damage in mobile environments.
Both holsters feature a front pocket that holds an extra battery, a side pocket to hold an extra stylus, and
a belt loop to secure the holster to a belt.

Protective Enclosure

Protective enclosures help seal and protect terminals from damage while providing full access to all
terminal parts and features. Dolphin 9500 Series enclosures feature a swivel clip on the back that enables
you to secure the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added
convenience.

Stylus Kits

There are two Dolphin 9500 stylus kits: one contains three styli and the other includes additional coiled
tethers to secure the stylus to the terminal, which helps prevent loss.

Li-ion Battery Pack

The 7.4v, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin
9900 Series terminals.

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Front Panel Features

Decode LED

Scan LED

Display

Navigation keys

SCAN key

Keyboard

Magnesium top cover

This section describes features on the front panel on the Dolphin 9900.

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LEDs

The two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate
during resets and scanning/imaging. Both can be programmed by various software
applications.

Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN
key.

Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code
is successfully decoded.

Touch Panel Display

Dolphin terminals feature a color 3.5” liquid crystal display (LCD) touch panel covered with an
industrial, protective lens for greater durability. The video graphic array (VGA) resolution is 1/
4 (240 X 320 pixel).

The color LCD is 16 bits/pixel and uses thin film transistor (TFT) technology. The backlight for
the touch panel lights when the screen is touched, but not when the Backlight key is pressed.
For more information, see Backlight on page 6-8.

The touch panel can be activated by the stylus (included with the terminal) or a finger. For more
information, see Using the Touch Panel on page 3-13.

SCAN Key

The SCAN key is centrally located for easy access with the right or left hand. When pressed,
the SCAN key activates the scanner/imager. The SCAN key also functions as an on or system
wakeup control for the terminal.

Navigation Keys

The centrally-located navigation keys enable you to move and position the cursor through
software programs. The up and down arrows are programmed to perform specific functions
when pressed in combination with the Blue and Red modifier keys.

Keyboard

The Dolphin terminal features three keyboard options: 35-key numeric/alpha keyboard, 43-key
numeric/alpha keyboard, and 56-key full alpha/numeric keyboard. For a complete overview of
each keyboard, see Using Dolphin Keyboards on page 5-1.

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Back Panel Features

Battery Well

(underneath the battery)

Battery

Image Engine Window

Stylus (in slot)

Speaker

Microphone

Fastener for the

Stylus Tether

Hand Strap
Attachment

The following graphic describes features on the back panel of the Dolphin 9900.

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Image Engine Window

Dolphin terminals have an optional image engine that reads and decodes linear, stacked linear
(e.g., PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based
technology, the engine works like a digital camera and enables digital image capture, signature
capture, and reading of OCR characters.

Digital images taken with Dolphin terminals have a maximum image size of 640 x 480 pixels
and may have up to a 256 grayscale image definition. Files formats supported for image
storage include Bitmap (BMP), JPEG (JPG) and Portable Network Graphics (PNG).

Speaker

Dolphin terminals have an integrated speaker that sounds audio signals as you scan bar code
labels and enter data. The operating frequency range is 500Hz at 71 dB up to 80 dB. The
speaker can also be used for playing sounds (e.g., WAV or MP3 files) as well as voice
communication in handset mode in a terminal equipped with a GSM/GPRS radio. For more
information about handset use, see Audio Modes on page 8-4.

Hand Strap Attachment

The Dolphin 9900
on the terminal. It is attached to the terminal with a clip on the bottom panel; see Hand Strap

Clip on page 3-9. If desired, the strap may be adjusted or removed.

Microphone

Dolphin terminals feature an integrated microphone that provides audio input to the terminal
when a headset is not plugged into the Audio Jack, page 3-8. When a headset is plugged in,
the terminal defaults to the microphone on the headset.

Battery Well

The Battery Well is a recessed area on the back of the Dolphin that holds the Li-Ion battery
pack. For more information, see Batteries on page 3-15.

Stylus and Fastener

The stylus is used to operate the touch panel. The back panel features this storage slot to hold
the stylus when not in use. There is also a fastener on the back panel for stylus tethers.

Stylus tethers can be purchased separately to help you keep the stylus attached to the terminal
when not in the slot to prevent loss. A stylus tether is a coiled elastic cord with one end to attach
to the stylus and another to attach fasten to the back panel.

has an adjustable, elastic hand strap to provide a comfortable, secure grip

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Side Panel Features

IrDA
Por t

Audio Jack
(2.5mm)

Access Door to
SD Memory

The following graphic shows the left, side panel:

IrDA Port

The IrDA port communicates with IrDA-enabled devices such as PCs, printers, modems, or
other Dolphin terminals. The maximum data transfer speed is 115kbps.

SD Memory

The access door provides user access to the industry-standard SD memory interface. You can
open the access door to insert SD memory cards to expand the terminal’s memory capacity.

Audio Jack

When the access door is fastened securely and properly, the memory interface is sealed
against moisture and particle intrusion, read/write data is stored securely, and the terminal’s
environmental rating is preserved

The SD memory interface does not support SDIO. For more information, see Memory on page

6-9.

The 2.5mm audio jack supports both speaker (stereo) and microphone (mono) headsets.

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Bottom Panel Features

I/O Connector

Hand Strap Clip

Note: Signals referenced are for a DTE

I/O Connector

The I/O connector powers the terminal, charges the main battery, and facilitates communication. All
Dolphin peripherals are designed to work exclusively with this connector.

The I/O connector supports RS-232 or USB. For RS-232, the maximum communication speed is 115
Kbps with seven baud rate settings. For USB, the communication speed is up to 12 Mbps.

Powering Out

The mechanical connector also provides power out (to peripheral devices) 5V at 500mA. This means that,
with the proper Honeywell cable, the terminal can power another device. By default, power out is disabled.
To enable power out, alter the registry as follows:

[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Serial4]

Conn5Venable=1

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ActiveSync Communication

!

To synchronize, ActiveSync 4.5 or higher must be installed and configured for the appropriate
communication type on the host workstation and the Dolphin terminal. Dolphin terminals ship with
ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you just
need to connect the Dolphin terminal to the host workstation (via Dolphin peripheral) to initiate
communication.

If ActiveSync 4.5 or higher is not installed on the host workstation, install it from the Microsoft Companion
CD that came with the Dolphin terminal. Insert the CD into the CD-ROM drive of the host workstation and
click the yellow arrow, then Start Here, and follow the directions on your screen.

Note: You can also download the most current version of ActiveSync from www.microsoft.com and install.

When communicating via ActiveSync, your terminal must be connected to the host PC with a
peripheral device sold/manufactured by Hand Held Products, such as the Dolphin HomeBase,

Dolphin Mobile Base, Dolphin Net Base, Dolphin Mobile Charger or other Dolphin 9900 Series
charging/communication cable. Use of any peripheral not sold/manufactured by Hand Held Products may
damage your terminal and will void the warranty.

Capabilities

• Back up and restore your device data.

• Copy (rather than synchronize) files between your device and desktop computer.

• Control when synchronization occurs by selecting a synchronization mode. For example, you can

synchronize continually while connected to your desktop computer or only when you choose the
synchronize command.

• Select which information types are synchronized and control how much data is synchronized. For

example, you can choose how many weeks of past appointments you want synchronized.

Communication Types

The Dolphin 7600 supports the following types of communication via ActiveSync through its I/O

Connector (see page 3-9) on the bottom panel:

USB The USB cable and hardware peripherals allow the Dolphin terminal to communicate with a

workstation or to networked through a USB hub. The Dolphin terminal supports full-speed USB
communication (USB 1.1); maximum data transfer rate is 12 Mbps. The Dolphin terminal defaults
to USB communication out of the box.

RS-232 The RS-232 cable allows the Dolphin terminal to communicate with a workstation, modem, or any

RS-232 device. Maximum data transfer rate is 115 Kbps.

Hardware Requirements for Setup

• Dolphin HomeBase or Dolphin communication cable

• Dolphin power cable from Honeywell

• USB Cable (for USB communication)

• Serial Cable (for RS-232 communication)

• ActiveSync v4.5 or higher installed on the host workstation

• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher) or

Windows XP computer.

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Software Requirements for Communication

For USB communication, check

Allow USB connections.

For RS-232 communication,
connect to

COM1.

To sync successfully, ActiveSync must be configured for same communication type on both the host
workstation and the Dolphin terminal. ActiveSync must be setup on your workstation

before

you initiate

synchronization from the terminal for the first time.

Setting Up the Host Workstation

Verify that ActiveSync is configured to use the appropriate communication type by clicking File >
Connection Settings.

Note: You can have both USB and RS-232 selected in the software without affecting processing. However, your

hardware setup should use only RS-232 or USB, not both.

Communicating with the Dolphin Terminal

After setting up both the workstation and the terminal, ActiveSync connection should be automatic.

1. Connect the Dolphin terminal to the a communication peripheral, such as the Dolphin HomeBase.

2. The Dolphin terminal automatically opens ActiveSync to establish a connection.

Synchronizing with the Host Workstation

After setup, synchronization begins automatically whenever the terminal’s mechanical connector
connects to a Dolphin peripheral that is connected to a host workstation with ActiveSync installed.

Exploring the Terminal from the Workstation

When the terminal and workstation are connected, open the main ActiveSync window (on the desktop),
and click Explore.

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The Mobile Device folder opens in Windows Explorer.

The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as
dragging and dropping or copying and pasting as you would for moving files between folders on your hard
drive.

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Using the Touch Panel

Honeywell defines proper use of the terminal touch panel as using a screen protector and proper stylus.
Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why
their use is recommended for applications that require a high to medium level of interface with the touch
panel, such as signature capture for proof of delivery.

Honeywell continues to advocate the use of screen protectors on all Dolphin devices. We recommend
implementing a screen protector replacement program to ensure that screen protectors are replaced
periodically when signs of damage/wear are noticeable. For general use, we recommend replacing the
screen protector every thirty (30) days. However, replacement cycles vary according to the average level
of touch panel use in your application.

Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell
sales associate for details.

Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than

0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.
Hand Held Products warranty policy covers wear on the touch panel for the first 12 months provided that

a screen protector is applied and an approved stylus is used for the 12 month duration covered by the
warranty.

Installing Your Screen Protector

1. Clean the touch panel thoroughly with a clean, non-abrasive, lint-free cloth. Make sure nothing else

is still attached to the touch panel.

2. Align the exposed section of the protector with the bottom edge of the touch panel. Make sure that it

lies flush with each side of the touch panel. To reposition, lift up gently and reapply.

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3. Apply the touch panel protector to your device by sliding the enclosed squeegee across the surface

as you peel away the backing.

4. Use the squeegee as necessary to smooth out any air pockets or bumps.

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Batteries

!

Dolphin terminals feature intelligent battery technology. There are two types of battery power: the main
battery pack installed in the back panel and the backup battery located inside the terminal. They are
designed to work together to prevent data loss when the terminal is in use over long periods.

Both batteries must be completely charged before using a Dolphin terminal for the first time!

Main Battery Pack

Use only the Li-ion battery packs provided by Hand Held Products. Use of any battery not sold/manufactured

by Hand Held Products may damage the terminal and/or the battery, may pose a personal hazard to the user,

and will void the warranty.

The 7.4V, 14.8 watt hour Li-Ion battery pack is the primary power source for the Dolphin. The Li-Ion
battery is designed to operate in a temperature range of -10° to 50°C (14 to 122°F). For the location of
the Li-Ion battery on the terminal, see Battery Well on page 3-7.

Charging Options

When the Li-ion battery is installed in the terminal, use one of the following peripherals:

• Dolphin HomeBase (see page 10-1)

• Dolphin Mobile Base (see page 11-1)

• Dolphin ChargeBase (see page 12-1)

• Dolphin Net Base (Please see the Dolphin Net Base Quick Start Guide on www.handheld.com.)

• Dolphin Mobile Charger – connect the charger to the terminal and vehicle power port

Note: Make sure the mechanical connector on the terminal is properly connected to the peripheral and that the

peripheral is connected to the appropriate power supply.

When the Li-ion battery is not installed in the terminal:

• Place the battery pack in the Dolphin QuadCharger; see Charging Batteries in the QuadCharger on

page 13-4.

• Place the battery pack in the Auxiliary Battery Well of the Dolphin HomeBase (see page 10-6).

Charging Time

The Li-ion battery pack requires four hours to charge completely.

Storing Batteries

To maintain optimal battery performance, follow these storage guidelines:

• Avoid storing batteries outside the specified range of -4° to 104° F (-20° to 40°C) or in extremely high

humidity.

• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.

Guidelines for Battery Use and Disposal

The following are general guidelines for the safe use and disposal of batteries:

• Use only the battery supplied, recommended, or approved by Hand Held Products.

• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.

• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to

local guidelines.

• Don’t use a battery in any other manner outside its intended use in Dolphin terminals and peripherals.

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• Don’t short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury.

• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery

power.

• If you observe that the battery is physically damaged in some way, please send it to Hand Held

Products or an authorized Hand Held Products service center for inspection.

• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the

battery is unable to hold an adequate charge.

If you are not sure the battery or charger is working properly, please send it to Hand Held Products or an
authorized Hand Held Products service center for inspection.

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Internal Backup Battery

Located inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery.
The internal backup battery prevents the terminal from being reset if you need to remove and replace the

main battery pack. It retains RAM data and allows the real-time clock to remain operational for up to 30
minutes when the main battery pack is removed. If the terminal is left without the main battery pack for
more than 30 minutes, the internal backup battery needs to be recharged to function according to its
specifications.

Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails. However, you

must reset the real-time clock; see Set the Time and Date on page 2-3.

Charging

The internal backup battery is powered by the main battery pack. Therefore, charging the internal backup
battery requires that the main battery pack be installed in the terminal and the terminal be connected to
a charging device.

The internal backup battery must be fully charged before using the terminal for the first time. The initial
charge cycle takes approximately eight hours. After that, if the internal backup battery becomes fully
discharged of power, it requires a minimum of 10 hours of charging time to function normally.

Guidelines for Use

Follow these guidelines to maximize the life of the Dolphin’s internal backup battery:

• Keep a charged Li-Ion battery pack in the Dolphin terminal. The internal battery prematurely discharges

if there is not at least a partially charged battery in the terminal.

• Keep the Dolphin terminal connected to power when the terminal is not in use.

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Managing Battery Power

Data and files saved on Dolphin terminals may be stored in RAM memory, which does not persist through
a hard reset. Therefore, to help prevent data loss, maintain a continuous power supply to the terminal.

Letting the backup battery become fully discharged causes the terminal to lose all data in RAM.
Therefore, you should keep a charged battery pack in the Dolphin at all times. The internal battery
discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove
a battery pack, insert another charged battery pack in the Dolphin immediately.

Default Critical and Low Battery Points

Dolphin terminals are programmed to display warnings when the battery reaches critical and low battery
points. There are two DWORD value registry entries
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power] that set the warning points.
The default values for these entries are as follows:

“LowBatt”=19

“CriticalBatt”=a (10%)

Status Notifications

(25%)

This sets the Low Battery point to 25% (19 hex=25 decimal). The low battery setting is the point at
which the user is notified that the battery is low by an icon in the Navigation bar. The user is notified
only once for a low battery.

This sets the Critical Battery point to 10% (a hex= 0 decimal). The critical battery setting is the point
at which the customer is warned that the battery charge is very low. This warning is posted every 3
minutes until the situation is corrected.

Icons appear in the Navigation bar to indicate battery status.

The main battery pack is low (at 25% or less). If the main battery is low and the terminal is in suspend

mode, pressing the SCAN or Power button won’t wake the Dolphin terminal; you must replace the

discharged battery with a battery charged over 25% mark before you can resume terminal operation.

The main battery is critically low (at 10% or less).

The backup battery is low.

Setting Critical and Low Battery Points

Developers can reset these parameters in the registry from 0 (no warning) to 99 (would nearly always
warn). Warnings do not appear when the terminal is on external power.

You can review and set these battery points in the RegEdit Power Tool.

1. Tap Start > Power Tools > RegEdit.

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2. Drill-down to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Power.

3. Tap the Value Name to change the Value Data.

You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn).

4. Tap OK to save changes.

For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide
available for download at www.handheld.com.

Checking Battery Power

Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both
the installed Li-ion battery pack and the NiMH backup battery inside the terminal.

For more information, see Power on page 6-11.

Maintenance

When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free
cloth. The terminal can be cleaned with a damp cloth.

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Resetting the Terminal

There are two types of system resets: a soft and a hard reset.

Soft Reset (Warm Boot)

A soft reset re-boots the device without losing RAM data. You would perform a soft reset when

• the terminal fails to respond.

• after installing some software applications.

• after making changes to certain system settings, such as network cards.

1. Press and hold the CTRL + SFT keys for approximately five seconds.

2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.

3. When the reset is complete, the Today screen displays.

Hard Reset (Cold Boot)

A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the
terminal after a bootloader, keyboard, and kernel upgrade.

A hard reset erases all of the data stored in RAM memory and all RAM installed applications!

1. Press and hold the CTRL + ESC keys for approximately five seconds.

2. The decode and scan LEDs light for approximately three seconds.

3. The terminal re-initializes; see Initialize the Mobile Computer on page 2-8.

Suspend Mode

The terminal goes into suspend mode automatically when the terminal is inactive for a programmed
period of time; see Power on page 6-11.

To put the Dolphin terminal into suspend mode manually, press and hold the Power key until the screen
goes blank.

To wake the Dolphin terminal from suspend mode, press the Power or SCAN key.

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4

Using Scan Image Engine

Overview

The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes
and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image
engine can also capture digital images, such as signatures and pictures of damaged inventory.

Ter minal En gine

Options

Dolphin 9900 5100SR/SF Y Y Y Green aiming beam or Y

5300SR/SF Y Y Y Red High-Vis aiming pat-

1D 2D Image

Capture

Aiming Omni-Directional

tern

Image Engine Specifications

5100 Standard Range (5100SR)
5300 Standard Range (5300SR)

Code 8 mil Linear 10 mil

PDF417

Working
Range

Near 3.4 in. (8.6

Far 7.5 in. (19

(.020 cm) (.025 cm) (.033 cm) (.038 cm) (.038 cm) (.089 cm)

3 in. (7.6 cm) 2 in. (5.1cm) 3 in. (7.6 cm) 2.2 in. (5.6

cm)

8.9 in.

cm)

(22.6 cm)

5100 Smart Focus (5100SF)
5300 Smart Focus (5300SF)

13 mil UPC 15 mil QR 15 mil Data

Matrix

cm)

13.1 in.
(33.3 cm)

8.7 in. (22
cm)

10.1 in.
(25.6 cm)

Aiming

Y

35 mil
MaxiCode

1.9 in. (4.8
cm)

12.9 in.
(32.7 cm)

Code 6.6 mil

PDF417

Working
Range

Near 2.7 in. (6.8

Far 5.9 in.

Note: The 5300 image engines contains a high-visibility aimer that projects aiming brackets around the bar code or

image preview for maximum viewability and aiming. For details, see 5300 Red High-Vis Aiming Pattern on
page 4-4 and page 4-6.

Dolphin® 9900 Mobile Computer User’s
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(.017 cm) (.019 cm) (.025 cm) (.025 cm) (.033 cm) (.038 cm)

cm)

(14.9 cm)

7.5 mil
Linear

2.4 in. (6.1
cm)

6.4 in.
(16.2 cm)

10 mil
Linear

2.1 in. (5.3
cm)

7.5 in. (19
cm)

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10 mil
PDF417

2.1 in. (5.3
cm)

7.5 in. (19
cm)

13 mil UPC 15 mil Data

Matrix

1.9 in. (4.8
cm)

8.8 in.
(22.3 cm)

1.7 in. (4.3
cm)

7.4 in.
(18.8 cm)

4 - 1

Bar Code Symbologies Supported

Symbology type Symbologies Supported

1D Symbologies Codabar

Code 3 of 9
Code 11
Code 32 Pharmaceutical (PARAF)
Code 93
Code 128
EAN with Add-On and EAN with Extended Coupon
Code
EAN-13
GS1 DataBar
Interleaved 2 or 5
Matrix 2 of 5
Plessey
PosiCode
Straight 2 of 5 IATA
Straight 2 of 5 Industrial
Te le pe n
Trioptic Code
UCC/EAN-128
UPC and UPC-A

2D Symbologies Aztec

Composite Codes Aztec Mesa

OCR Codes OCR-A and OCR-B

Postal Codes Postnet and most international 4 state codes

Code 16K
Composite
Data Matrix
GS1 DataBar
MaxiCode
OCR
PDF417
QR Code

Codablock F
EAN·UCC
GS1 DataBar 14

Australian Post
British Post
Canadian Post
China Post
Japanese Post
KIX (Netherlands) Post
Korea Post
Planet Code

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Decoding

The terminal supports two types of image decoding for use in various bar code reading and imaging
applications: full-area imaging and Advanced Linear Decoding (ALD).

Full-Area Imaging

Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes,
OCR, signature capture, and picture taking. When reading all bar code types using full-area
imaging, a positive read can be obtained from many positions; see Scanning Position Options on
page 4-4. To achieve the best read, the aiming beam should be centered horizontally across the
bar code.

ALD

ALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when
reading linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally
across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.

To Decode a Bar Code

1. Point the Dolphin terminal directly at the bar code. The imager faces straight out the top panel.

The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range
of 4-10 inches (10-25 cm) from the bar code is recommended.

2. Project the aiming beam or pattern by pressing and holding the SCAN key.

3. The scan LED lights red.

4. Center the aiming beam over the bar code; see Scanning Position Options on page 4-4.

5. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.

6. The bar code information is entered into the application in use.

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Scanning Position Options

The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther
from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit
whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.

5100 Green Aiming Beam

Linear Bar Code

2D Matrix Symbol

5300 Red High-Vis Aiming Pattern

If your Dolphin terminal is configured with a 5300 imager, high-vis aimers frame the bar code for more
intuitive aiming.

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User’s Guide–Preliminary

Capturing Images

The image-capture process is an intuitive, split-second operation for experienced users. By following the
basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to
adapt it to different application environments.

Image Preview When the imaging process is initiated, Dolphin touch screens display a preview of the object. This

is a live video image of what the imager is currently viewing. The live video image has a slightly
degraded appearance compared to the captured image. This is normal.

Scan Key The SCAN key captures images.
Image Files The terminal is capable of saving images in a number of industry-standard file formats such as

BMP, JPG, and PNG. The default file format for images is a grayscale JPG.

Compression The image quality and related file size are determined by the data compression method used by the

Taking an Image

The following steps are basic guidelines for taking images:

1. Point the Dolphin terminal directly at the object. The imager points straight out the top panel.

2. To preview the image, press and hold the SCAN key.

3. The touch screen displays a preview of the object, and the decode and scan LEDs light red.

4. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in

the image.

software application used to take images. The average size of the image file is approximately 4–
8K. However, the size of the image depends on the content of the image - the more complex the
content, the larger the file size. For the highest quality image, take grayscale images.

5. Hold the terminal still and release the SCAN key or Scan Trigger. The scan and decode LEDs flash

red, the screen flashes, and the captured image appears on the screen.

6. Unless otherwise specified by the application in use, the image is saved to the \My Device\My

Documents folder (Start > Programs > File Explorer > My Device > My Documents).

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5300 High-Vis Aiming Pattern

If your Dolphin terminal is configured with the 5300 imager, you can enable the aiming pattern for imaging
in the Imaging Demo.

1. Tap Start > Demos > Imaging Demo > Setup menu > Aimer.

2. The aiming pattern is now enabled for imaging.

Uploading Images

Image files can be uploaded to a host PC via Microsoft ActiveSync and a Dolphin communication
peripheral or your wireless radio connection.

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5

CTRL

SCAN

SFT

ESC

TAB

ENT

ABCD

EFG

I

J

K

L

MNOP

Q

R S T

U

VWX

YZ

SP BKSP

H

VOL

PG

NUM

F7

F6

F5

DE L

END

SEND

START

7

8

0

1

4

2

5

3

6

9

F8

F3F2F1 F4

START

,

=

-

_

#

‘

+

IN S

SCAN

SFT

ESC

TAB

ENT

CTRL

SP

BKSP

DEL

INS

12

3

4

5

6

789

0

ABCDE

FGH I

J

K

L

MNO

P

Q

R S T

U

VWX Y

Z

VOL

PG

END

SEND

_

@

F6

F6

F7

F7

F8F8F9F9F10

F10

F11

F11

F12

F12

F13

F13

F14

F14

F15

F15

F16

F16

F17

F17

F18

F18

F19

F19

F20

F20

F21

F21

F22

F22

F23

F23

F24

F24

F25

F25

_

;

F1F1F2F2F3F3F4

F4

F5

F5

+

START

#

43-key Alpha/Numeric Keyboard

56-key Full Alpha/Numeric Keyboard

Using Dolphin Keyboards

Keyboard Options

There are two keyboards available in the Dolphin 9900 Series:

All keyboards

• Are backlit for easy viewing in various lighting conditions.

• Have centrally-located keys for both right- and left-hand operation.

• Have keys and overlays with a silver background to enhance readability.

• Contain function, navigation and modifier keys.

• Are color-coded for ease-of use.

Common Buttons

See Using the Function Keys on page 5-2.
See Using the Navigation Keys on page 5-4.
See Using the Modifier Keys on page 5-2.

Keyboard Combinations

See 43-Key Alpha/Numeric Keyboard on page 5-6.
See 56-Key Full Alpha/Numeric Keyboard on page 5-10.

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Using the Function Keys

BKSP

DEL

ENT

ESC

SCAN

SP

TAB

SFT

CTRL

Name Key Function

Backlight Turns the keyboard backlight on and off.

Backspac
e (BKSP)

Delete
(DEL)

Moves the cursor back one space each time the key is pressed. If you are
typing text, it deletes the previous character each time it is pressed.

Deletes the next character forward each time the key is pressed.
This key appears on the 56-key keyboard only. 43-key keyboard= Red +
BKSP.

Enter

Confirms data entry.

(ENT)

Escape

Cancels the current action.

(ESC)

Power Key Puts the terminal in and wakes the terminal from suspend mode; see

Suspend Mode on page 3-20.

SCAN Key Activates the scan and “wakes” the terminals from sleep mode. Its position

allows convenient one-handed image-taking and/or bar code decoding.

Space

Moves the cursor one space.

(SP)

Tab Moves the cursor to the next tab stop or the next control (on a form).

Using the Modifier Keys

Name Key Function

Shift The SFT key modifies only the next key pressed; it must be pressed before

each key you wish to modify. SFT toggles the keyboard between uppercase
alphabet mode and lowercase alphabet mode.

Double-tap SFT to toggle Caps Lock on and off. When Caps Lock is toggled
on, characters are uppercase; when toggled off, characters are lowercase.

CTRL The function of the CTRL key depends on the software application in use and

the key combination.

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Name Key Function

Blue and
Red

The blue and red keys are used in combination with other keys to type special
characters and perform system functions. Each key modifies only the next
key pressed.

The overlay of each keyboard is color-coded to indicate the character typed
or function performed when specific keys are pressed immediately after the
blue or red modifier key.

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Using the Navigation Keys

VOL

PG

VOL

PG

Located in the center of each keyboard for easy access with either hand, the navigation keys navigate
the cursor through application screens.

Button Function

Moves the cursor up one row or line.

&

&

Note: Additional functionality varies according to the application in use.

OR
Moves the cursor down one row or line.

Raises the volume.
OR
Lowers the volume.

Moves the cursor one character to the right.

Moves the cursor one character to the left.

Sticky Key Functionality

Dolphin terminals support sticky key functionality for the CTRL key, which means that you don’t have to
press and hold the CTRL key when you press the next key. Instead, just tap CTRL and then the next key.

You need to open RegEdit and enable the
\HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\KEYBD key.

1. Tap Start > Power Tools > RegEdit .

2. Tap the +-\ sign.

3. Tap HKEY_LOCAL_MACHINE > HARDWARE > DEVICEMAP > KEYBD.

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4. In the bottom half of the window, double-tap the StickyCtrlAlt key and change the Value Data from

“0” to “1.”

5. Tap OK, then OK in the upper right corner to save the change to the registry.

6. Press the CTRL key combination with other keys to verify that you do not need to hold them down

while you press the next key. For an example of CTRL key combinations, see General Windows

Keyboard Shortcuts on page 5-14.

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43-Key Alpha/Numeric Keyboard

CTRL

SCAN

SFT

ESC

TAB

ENT

ABCD

EFG

I

J

K

L

MNOP

Q

R S T

U

VWX

YZ

SP BKSP

H

VOL

PG

NUM

F7

F6

F5

DE L

END

SEND

START

7

8

0

1

4

2

5

3

6

9

F8

F3F2F1 F4

START

,

=

-

_

#

‘

+

IN S

Backlight key
(+ Blue to
suspend/resume

SCAN key

Space key

CTRL, Blue, Red, SFT Modifier keys

Enter key

Tab k ey

Escape key

NUM Lock key

Navigation keys

Power key

NUM Lock

Indicators

NUM Lock Pad

Backspace key (+
Red to delete)

NUM

Number Lock (NUM)

The NUM Lock key and NUM Lock Pad and Indicators appear only on the 43-key keyboard. The
Number Lock key enables you to toggle between the alpha and numeric modes. Alpha mode is when you
type letters with the letter keys. Numeric mode is when you type numbers with the letter keys. On the 43­key keyboard, alpha mode is the default.

The NUM Lock Indicators above the letter keys in the NUM Lock Pad specify the number or character
that will be typed when you press that letter key in numeric mode.

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43-Key

ENT

Blue Key Combinations

Key Combination Function/Special

Character

Blue key + NUM

Blue key + ENT

NUM

Send (a phone call)

End (a phone call)

Blue key + D -

Blue key + H _

Blue key + L =

Blue key + P +

Blue key + Q ;

Blue key + R :

Blue key + S “

Blue key + T /

Blue key + U @

Blue key + V *

Blue key + W #

Blue key + X \

Blue key + Y Start menu

43-Key

Red Key Combinations

Key Combination Function/Special

Character

Red key + SFT Toggles on Caps Lock

Red key + Q F1

Red key + R F2

Red key + S F3

Red key + T F4

Red key + U F5

Red key + V F6

Red key + W F7

Red key + X F8

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Key Combination Function/Special

Character

Red key + SP Insert

Red key + BKSP Delete

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43-Key

NUM

Num Lock Key Combinations?????????

The 43-key keyboard defaults to alpha mode. To switch to num lock mode, press the NUM key once. In
Num Lock mode, when you press a letter key, you type the number indicated by the num lock indicators
over the key.

Key/Key Combination Function/Special Character

Press the NUM key only once to switch to num lock

mode.

NUM + SFT + A !

NUM + SFT + B @

NUM + SFT + C #

NUM + SFT + E $

NUM + SFT + F %

NUM + SFT + G ^

NUM + SFT + I &

NUM + SFT + J *

NUM + SFT + K (

NUM + SFT + M >

NUM + SFT + N

NUM + SFT + O

)

<

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5 - 9

56-Key Full Alpha/Numeric Keyboard

F6

F7

F10

F11

F12

F13

F14

F15

F16

F17

F18

F19

F20

F21

F22

F23

F24

F25

F4

F5

Shift key

Navigation keys

SCAN key

Power key

Backspace key

Space key

Delete key

Backlight key

Insert key

CTRL, Blue, and Red Modifier keys

Enter key

Tab k ey

Escape key

SFT

SCAN

VOL

SFT

SEND

INS

SP

BKSP

DEL

F1F1F2F2F3F3F4

+

ABCDE

_

F6

FGH I

F11

@

K

F16

_

P

F21

U

START

CTRL

PG

ENT

12

4

5

789

#

0

;

F7

F8F8F9F9F10

F12

F13

F14

L

MNO

F17

F18

Q

R S T

F22

VWX Y

F23

F19

F24

Z

ESC

TAB

END

3

6

F5

J

F15

F20

F25

56-Key

Blue Key Combinations

Key Combination Function/Special

Character

Blue key + SFT

Blue key + ENT

Send (a phone call)

End (a phone call)

ENT

Blue key + . *

Blue key + , #

Blue key + A +

Blue key + B ;

Blue key + F _

Blue key + G :

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Key Combination Function/Special

Character

Blue key + K @

Blue key + L /

Blue key + P -

Blue key + Q \

Blue key + U Start menu

56-Key

Key Combination Function/Special Character

Red key + SFT Toggles on Caps Lock

Red key + A F1

Red key + B F2

Red key + C F3

Red key + D F4

Red key + E F5

Red key + F F6

Red key + G F7

Red key + H F8

Red key + I F9

Red key + J F10

Red key + K F11

Red key + L F12

Red Key Combinations

Red key + M F13

Red key + N F14

Red key + O F15

Red key + P F16

Red key + Q F17

Red key + R F18

Red key + S F19

Red key + T F20

Red key + U F21

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Key Combination Function/Special Character

Red key + V F22

Red key + W F23

Red key + X F24

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56-Key

Key Combination Function/Special

SFT + 1 !

SFT + 2 @

SFT + 3 #

SFT + 4 $

SFT + 5 %

SFT + 6 ^

SFT + 7 &

SFT + 8 *

SFT + 9 (

SFT + 0 )

SFT +. >

SFT +, <

SFT Key Combinations???????

Character

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General Windows Keyboard Shortcuts

Press these keys, To…

CTRL + C Copy

CTRL + X Cut

CTRL + V Paste

CTRL + Z Undo

DELETE Delete

CTRL + Right Arrow Move the insertion point to the beginning of the next word.

CTRL + Left Arrow Move the insertion point to the beginning of the previous word.

CTRL + Down Arrow Move the insertion point to the beginning of the next paragraph.

CTRL + Up Arrow Move the insertion point to the beginning of the previous

paragraph.

SHIFT + any of the arrow keys Select more than one item in a window or on the desktop, or

select text within a document.

CTRL+ A Select all

CTRL + ESC Display the Start menu.

Underlined letter in a
command name on an open
menu

Backspace View the folder one level up in My Computer or File Explorer.

Carry out the corresponding command.

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6

Personal Tab System Tab Connections Tab

Overview

Customized settings are available from the Start menu. Tap Start > Settings and settings screen opens.
Settings consists of three tabs:

Settings

Tab Description See Page

Personal

System

Connections

Customize buttons, set SIP options, and adjust headset
settings.

Adjust system settings. System Tab, page 6-7

Establish network connections settings. Connections Manager, page 7-4

Personal Tab, page 6-2

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Personal Tab

To access the Personal tab, tap Start > Settings. The screen opens to the Personal tab.

Button Name Description See

Buttons

Input

Lock

Menus

Owner Information

Phone Opens the settings window for the GSM phone, if installed.

Sounds &
Notifications

Today

Customize keyboard buttons to perform functions. Buttons on page 6-3.

Customize the SIP. Input Panel Options on page

6-4.

Password protect the terminal to limit access to your device.

Customize the Start and New menus. Menus–Modifying the Start

Menu on page 6-5.

Enter your contact information.

Set the sound volume, enable and disable sounds for
specific actions, and set sound parameters for system
notifications.

Customize the look and information that is displayed on the Today screen.

Notifications on page 6-6.

Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset. For

!

more information about resets, see Resetting the Terminal on page 3-20.

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Buttons

Buttons programs keyboard buttons to launch applications or execute commands. The default button
assignments that appear on the Buttons window are inactive until you enable the HotKeys Power Tool.

To Enable HotKeys

1. Tap Start > Power Tools.

2. Tap the HotKeys icon once . HotKeys activates the button assignments in Buttons.

3. Verify the assignment by tapping the button on the keyboard.

For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide,
which is available for download from www.handheld.com.

Button Assignments

1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons.

Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting.

You cannot add buttons to this window.

2. To change button assignment, tap on the name of the application in the Assignment column and

select a program or command in the Assign a program drop down list.

3. Tap OK to save.

Available Applications

The Assign a program list contains the applications installed on the terminal. If there is a program
installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start

Menu\Programs

folder. For instructions about creating shortcuts, see Using File Explorer on page 6-5.

Additional Functions

The Assign a program list also contains the following commands:

Command Description

<Input Panel> Opens the soft input panel.

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Command Description

Input Method Word Completion Tab Options Tab

<None> Nothing happens when the button is pressed.

<OK/Close> Performs the same function as tapping OK on the

screen.

<Scroll Down> Scrolls down in the open application.

<Scroll Left> Scrolls left in the open application.

<Scroll Right> Scrolls right in the open application.

<Scroll Up> Scrolls up in the open application.

<Start Menu> Opens the Start menu.

<Today> Opens the Today screen.

Input Panel Options

The following graphics are the tab windows where you can customize the input panel to your preferences:

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Menus–Modifying the Start Menu

You can add existing programs you use often, such as File Explorer, to the Start menu. You are not
installing or moving the program itself, you are simply creating a shortcut to the program from the Start
menu.

You can modify the Start menu,

• Using Menus (page 6-5),

• Using File Explorer (page 6-5), or

• Using ActiveSync on the Desktop (page 6-6)

Using Menus

1. Tap Start > Settings > Personal tab > Menus.

2. Select the program you want to add and tap OK to save.

3. Tap the Start menu.

4. Verify that the shortcut to the program appears on the Start menu.

Note: You can also remove shortcuts from the Start menu by de-selecting them here and tapping OK.

Using File Explorer

We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations
by accident. If you Cut and Paste the program itself, you will be removing the program from its proper
location, which means that the program might not run properly. Using Copy and Paste Shortcut ensures
that the program files remain where they need to be to function properly.

1. Tap Start > Programs > File Explorer.

2. Navigate to the program.

3. Tap and hold on the program, then tap Copy on the pop-up menu.

4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu),

tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.

5. Tap the Start menu.

6. Verify that the shortcut to the program now appears on the Start menu.

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Using ActiveSync on the Desktop

You can use the Explore feature of ActiveSync on your desktop computer to navigate through the files on
your Dolphin terminal. The process is essentially the same, except that you are using Windows Explorer
on the PC to create and paste the shortcut.

1. Tap ActiveSync > Explore.

2. Navigate to the program.

3. Right-click on the program and select Create Shortcut.

4. Select the shortcut, right-click, and select Cut.

5. Navigate to the Start Menu folder (Windows > Start Menu).

6. Right-click on an empty area and select Paste.

7. On the terminal, tap the Start menu.

8. Verify that program appears on the Start menu.

See ActiveSync Help for more information about using ActiveSync.

Notifications

Notifications remind you when you have something to do. For example, if you’ve set up an appointment
in Calendar, a task with a due date in Tasks, or an alarm in Clock, you’ll be notified in any of the following
ways:

• A message box appears on the screen.

• A sound, which you can specify, is played.
The options you choose here apply throughout the terminal.

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System Tab

The System tab enables you to verify and sometimes alter system parameters. To access the System
tab, tap Start > Settings > System tab. Tap the appropriate icon to open that system setting.

About

The About system setting displays specific information about what is loaded on the terminal. It contains
three tabs: Version, Device ID, and Copyrights.

Version Tab Displays the information about the software, operating system, and processor of the terminal.
Device ID Tab Displays the information the terminal uses to identify itself to other devices. It can be important

to know this information if the Dolphin terminal is going to be part of a networked system of
devices.

Device name: Displays the system’s default name. This is the name used by ActiveSync.
Description: Displays the description of the device ID.

Copyrights Tab Displays important copyright information.

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Backlight

The Backlight Setting has two tabs: Battery and External; the options on each tab are the same. The
Battery tab determines display backlight settings when the terminal is running on battery power. The
External tab determines display backlight settings when the terminal is powered by an external source,
such as a Honeywell cable.

Field Description

Turn off backlight Select how many minutes you want to elapse before the backlight

automatically turns off.

Turn on backlight Select this option if you want the backlight to turn on when a button is

pressed or the touch screen is tapped.

Dim backlight if Select how many minutes you want to elapse before the backlight dims.

Backlight
Intensity

OK Tap OK to save settings. The display backlight functions according to the

Move the slider to set the intensity of the backlight.

settings saved on each tab.

ClearType Tuner

Dolphin terminals display support ClearType font rendering. ClearType is a Microsoft technology that
increases the readability of text on LCD displays.

After you enable ClearType font rendering in the Screen setting (Screen, page 6-13), you can adjust the
render level. Use the slider to adjust the appearance of the sample type on the screen and tap OK. For
more information about ClearType font rendering, visit: www.microsoft.com/typography/cleartype/
what.htm?fname=%20&fsize=

Clock

This setting sets the system clock. Appointments, scheduled events, and any function on a schedule runs
off this setting. You need to set the time zone and time after each hard reset; see Set the Time and Date
on page 2-3.

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Memory

There are two kinds of memory:

Main Board/IPSM 256MB RAM X 1GB Flash

Secure Digital (SD) Card

Each terminal has an SD memory interface for additional application and data storage. You can
order memory cards to increase memory. Each terminal contains an access door on the side
panel that makes the SD memory interface user-accessible; see Access Door to SD Memory
on page 3-8.

The Memory system setting displays capacity and usage statistics for both RAM (volatile) and IPSM/
Storage Card (non-volatile) memory. Access this setting whenever you receive system messages about
memory.

There are three tabs: Main, Storage Card, and Running Programs.

Main Tab This tab displays the usage statistics of the 64MB of on-board, volatile RAM memory.

Field Description

Columns Storage: The part of RAM memory used for storing programs and

program data.

Program: The part of RAM memory used to run programs.

Total Displays the current MB of memory allocated for Storage and Program

use.

In use Displays the total MB of that allocated memory being used in Storage and

Program memory functions.

Free Displays the total MB of memory available for Storage and Programs use.

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Storage Card Tab This tab displays the current capacity and usage statistics of the selected memory type; IPSM

!

or Storage Card. Select the memory type from the drop-down list. IPSM is selected by default.

Total storage card memory The total MB of memory capacity of the selected memory.

In use The MB currently being used.

Free The MB that is still available for use.

IPSM—Short for Internal Persistent Storage Manager, this is the 14MB of on-board Flash

memory that is non-volatile. Because this memory is non-volatile, data or programs stored in
IPSM are not affected when power is removed. Autoinstall programs, for example, are stored
in IPSM so that they are always installed at cold-boot startup.

Storage Card—You can install one memory card in Dolphin terminals (see Access Door on
page 3-6). If a storage card is installed in the terminal, you can select it in the drop-down list
and see capacity and usage statistics for the card.

Running Programs TabDisplays the software programs currently using Storage memory.

Check this tab when you are receiving out of memory errors or when the mobile computer is running
slowly. You can

• Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or

•Tap Stop All to automatically stop all running programs.

Anytime you stop a running program, it frees up RAM memory. Be advised that, when you stop a program

here, any unsaved data in that program is lost. To free up memory without risking data loss, return to the

running program, save your data, and close the application.

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Power

Battery Tab

Displays the remaining charge of both the main and backup batteries. For more information
about the terminal’s batteries, see Batteries on page 3-15.

Advanced Tab

Determines power time-outs for battery and external power.

When the device is “turned off,” that means that it goes into Suspend Mode (see page 3-20).

Regional Settings

Regional Settings enables you to customize the appearance and formatting to your geographic region.
Specifically, you can customize numbers (number of decimal places allowed, for example), currency
(using the $ or €€ symbol, for example), time, and date.

These specifications apply to all screens, including the Today screen. To see specific settings or change
a specific setting, tap on one of the tabs, make the change and tap OK to save it.

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Remove Programs

The Remove Programs settings enables you to remove programs installed on the terminal. Use this
setting to troubleshoot when you receive messages that the device is low on of memory.

The programs removed here are removed from RAM memory. Any program (usually *.cab or *.dll files)
stored in the Autoinstall folder (My Device > IPSM > AutoInstall) will re-install after the next hard reset;
see Hard Reset (Cold Boot) on page 3-20.

1. Tap the Remove Programs icon.

2. In the list, select a program and tap Remove. The following message appears:

3. Tap Yes. Wait while the program is removed.

4. Verify that the program no longer appears in the list.

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Screen

Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is

disabled on Dolphin terminals. Please consult the Dolphin SDK Add-on to find out how to enable dynamic
screen rotation.

There are three tabs: Alignment, Clear Type, and Text Size. Screen opens to the Alignment tab.

Alignment Tab

On this tab, you can re-align the screen. You first align the screen at bootup. Re-align the
screen again if tapping buttons or icons with the stylus no longer seems to work appropriately.
For more information, see Align the Screen on page 2-3.

ClearType Tab

The displays of Dolphin terminals support ClearType font rendering. ClearType is a Microsoft
technology that increases the readability of text on LCD displays.

To enable ClearType font rendering, select Enable ClearType and tap OK.
To adjust the level of ClearType font rendering, use the ClearType Tuner; see ClearType

Tuner on page 6-8.

For more information about ClearType font rendering, visit: www.microsoft.com/typography/
cleartype/what.htm?fname=%20&fsize=

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Text Size Tab

The Text Size tab enables you to perform font scaling within certain views of the Today screen,
Contacts, Calendar, Messaging, and Tasks. This means that you can increase or decrease the
point size of the font on application windows.

This is the default font size setting. To change the font size, move the slider toward Smallest
or Largest. The Example text changes to reflect the font change. Tap OK to save the new font
size setting.

Default Font Size Largest Font Size

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Wireless Communication

Connections Tab

The Connections system setting provides access to the terminal’s various wireless communication
options.

Icon Setting Tapping this icon… See Page

Beam Enables infrared communication.

Bluetooth Configures the Bluetooth radio.

This icon appears only if a Bluetooth radio and driver is installed
on the terminal.

Connections Opens Microsoft’s connections manager.

Dolphin
Wireless
Manager

USB to PC Enables advanced USB communication via ActiveSync, which

Wi-Fi Enables you to configure Wireless Zero Config.

Manages the wireless radios installed in the terminal.

is wired communication.

This icon appears only if the 802.11b/g driver is loaded on the terminal and the
Honeywell WLAN Security Supplicant is not loaded.

By default, the Wireless Zero Config is disabled and the supplicant is loaded.
This icon will appear only if you removed the supplicant and cold boot the
terminal.

7-9

9-1

7-4

7-6

3-10

Note: All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).

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Using Infrared

IrDA Port

Using the IrDA port, you can send and receive data between the terminal and other devices equipped with
infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks,
as well as software upgrades.

The maximum data transfer speed is 115 Kbps.

IrDA Port Location

To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host
device - must be aligned with each other and within a close range. The maximum data-transfer speed is
115 Kbps.

Sending Data

1. Align the IrDA ports.

2. Open the program where you created the item you want to send and locate the item in the list.

You can also beam files, but not folders, from File Explorer.

3. Tap and hold the item and select Beam File.

4. The IrDA port searching for a receiving IrDA port in the vicinity. The selected device reads

“Pending.”

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5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The

selected device reads “Sending.”

6. When the file transfer is complete, the selected device reads “Done.”

Receiving Data

The Beam Setting must be set to receive for the terminal to receive data from other infrared devices.

1. Verify that beam settings are set to receive. Tap Start > Settings > Connections tab > Beam. The

Beam Settings window should appear as follows:

1. Align the IrDA ports.

2. Have the owner of the other device send the information to you.

3. Your terminal automatically begins receiving it.

4. A popup message appears asking if you want to receive the incoming file.

5. Tap Yes to receive the file.

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Connections Manager

Microsoft’s connection manager sets up multiple network connections to Internet Service Providers (ISPs)
via external modem.

Do NOT enter connection parameters in the connections manager if:

• You are using one of the on-board wireless radios to connect to a network.

The Dolphin terminal uses the settings from each radio’s configuration utility to connect.

• You are using Wireless Zero Config (WZC). By default, WZC is disabled on Dolphin terminals.

You also use the connections manager to establish a data connection with the GSM radio; for details,

To Access the Connections Manager:

Tap Start > Settings > Connections tab > Connections icon .

Task Tab

The Task tab enables you to initially configure, then manage network settings when using a modem.
Select an item in this list and then complete the setup screens that follow with the appropriate information
for your network.

My ISP

The links under this heading enables you to add and manage modem connections to an ISP. To complete
the setup screens, obtain the following information from your ISP:

• ISP dial-up access telephone number

• Username

• Password

• TCP/IP settings

My Work Network

These links enable you to establish the following connections types:

• Modem

• Virtual Private Network (VPN)

• *Proxy server connection

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To complete the setup screens, obtain the network parameters from your system administrator.

*Proxy Server Connections

If you are connected to your ISP or private network during synchronization, the terminal should download
the proper proxy settings during synchronization with the PC. If these settings are not on your PC or need
to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of
Socks protocol used, and your user name and password.

Modify an Existing Connection

Manage Existing Connections appears on the Connections tab after at least one network connection
has been established. Tap Manage Existing Connections on the Tasks tab and follow the setup

screens. You will usually be walked through the same setup screens used to establish the connection.

Advanced Tab

The Advanced tab enables you to select the default network, dialing rules, and IP address exceptions for
modem connections.

Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.

Online Help

For more information about modem connection setup, consult the online help on the setup screens by
tapping the Help icon .

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Dolphin Wireless Manager

If a rectangle is grayed-out,
then the radio is not installed
on the terminal.

If applicable, information about
the radio appears when the
radio is activated.

These buttons show you the
state of the radio.

The Dolphin Wireless Manager provides a centralized interface that enables and disables all the on-board
radios. Each radio has its own configuration program and the Dolphin Wireless Manager also provides
shortcuts to the configuration utilities for each radio.

Dolphin Wireless Manager Window

Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

Enabling the Radios

1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

2. Tap anywhere inside the rectangle or the OFF button inside the rectangle.

A message appears asking if you want to turn on the radio.

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3. Tap OK and the radio begins activating.

4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.

Note: If applicable, information about the radio appears in the rectangle.

Accessing Radio Configuration Utilities

Each of the three radios have their own configuration utilities that you can access through the Menu.

There are three radio configuration utilities:

For 802.11b/g Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens.

For GSM Tap Phone Settings and the Phone opens.

For Bluetooth Tap Bluetooth Settings and the Bluetooth Settings open.

The Honeywell WLAN Security Supplicant User’s Guide is available for download from the
Dolphin 9900 product page at www.handheld.com.

(Only for HD59900LUP)

For details, see Working with GSM on page 8-1.

For details, see Working with Bluetooth on page 9-1.

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Installing Additional Software

!

In addition to the default programs installed on your terminal when it is first booted up, you can install any
program (created for a Windows Mobile-based device), as long as the terminal has enough memory to
store the program and the program has an EXE, CAB, or DLL extension.

The most popular place to find software on the Windows Mobile website: www.microsoft.com/

windowsmobile/products/pocketpc/

When selecting programs, verify that the program and version of the program are designed for the Windows

Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About

> Version tab. Make a note of the information in the Processor field.

You can install additional software via:

• ActiveSync - see page 7-8.

• Infrared - see page 7-2.

• Network connection (via wireless radio) - see page 7-9.

• Connect to your ISP.

Adding Programs to the Terminal Using ActiveSync

When selecting programs, verify that the program and version of the program are designed for Windows

!

Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About

> Version tab. Make a note of the information in the Processor field.

Depending on the application, the software must be stored or installed on the host PC.

1. Download the program to your desktop computer from either the Internet or the CD or disk that con-

tains the program. You may see a single EXE or setup.exe file, a CAB file, or DLL. There may also
be several versions of files for different device types and processors.

2. Read any installation instructions, Read Me files, or documentation that comes with the program.

Many programs provide special installation instructions.

3. Connect the terminal to the desktop computer via a Honeywell communication peripheral.

If the File is an Installer:

An installer program is one that installs on the PC and the terminal simultaneously; one process installs
to both devices.

1. On the PC, double-click the EXE or *.setup.exe file. The installation wizard begins.

2. Follow the directions on the PC screen. The installation process includes transferring the software to

the terminal.

If the File is Not an Installer:

Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the
appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.
You will know the program cannot be installed on the PC if an error message appears when you try to
install it stating that the program is valid but designed for a different type of computer.

1. If you cannot find any installation instructions for the program in the Read Me file or documentation,

open ActiveSync and click Explore.*

2. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder

on the terminal.

• If you want the program to be part of the Autoinstall that occurs after every hard reset, place the
program file in the Autoinstall folder (My Pocket PC > IPSM > Autoinstall).

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3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the
folder where the program is located, and tap on the program file to install it.

• If you copied the file to the Autoinstall folder, you can either tap on the program inside the
Autoinstall folder or perform a hard reset and the program will install as part of the regular
Autoinstall; see Let Autoinstall Run on page 2-3. Remember, a hard reset erases RAM data! For
more information, see Hard Reset (Cold Boot) on page 3-20.

After installation on the terminal is complete, tap Start > Programs and the program and its icon appears
on the Programs screen. Tap it to open the program.

Adding Programs Directly from the Internet

When selecting programs, verify that the program and version of the program are designed for Windows

!

Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.

1. Determine your device and processor type so that you know which version of the software to install.
Tap Start > Settings > System tab > About. On the Version tab, make a note of the information in
the Processor field.

2. Download the program to your device straight from the Internet using Pocket Internet Explorer. You
may see a single EXE or setup.exe file, or several versions of files for different device types and
processors.

3. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.

4. Tap the file, such as an EXE file. The installation wizard begins. Follow the directions on the screen.

5.

Select the radio or radio combination and tap Apply. The Radio Manager begins enabling your radio
or radio combination.

6.

When enabled, the Status field reads “Success.”

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COM Port Assignment Table

COM Port Assignment

COM Port 1 Serial port. This is the 17-pin connector on the bottom panel of Dolphin terminals.

COM Port 2 Bluetooth Module

If there is no Bluetooth hardware installed on the terminal, this com port is unassigned.

COM Port 3 Raw Infrared

COM Port 4

COM Port 5 USB virtual serial port

COM Port 6 IrDA, if IrDA is enabled.

COM Ports 7-9 Unassigned.

These are available for selection only when connecting to devices that use virtual com
ports, such as Bluetooth.

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Working with GSM (Only for HD5990LUP)

Overview

The Dolphin 9900 can be configured with an integrated Siemens® GSM/GPRS quad-band radio module
for WWAN communications.

GSM Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless

WAN system that is constantly evolving and growing.

GPRS Short for General Packet Radio Service, GPRS is a non-voice value added service that allows

packet-switched data to be instantly sent and received across mobile telephone networks.

Quad Band Antenna

Dolphin terminals configured with a GSM radio feature an external antenna that is optimized for power
output and receiver sensitivity. This is an omni-directional antenna with zero dBm gain.

For the MC-75 radio, there are two different antennas based on geographical location; each supports two
bandwidths:

Europe Supports 900 MHz and 1800 MHz bands.
North America Supports 850 MHz and 1900 MHz bands.

Capabilities

Dolphin terminals with integrated GSM/GPRS radios are optimized for the following two-way voice and
data communications:

• GSM voice data ("dial-up")

• GPRS Class 10: Data transmissions average 40-60 Kbps (available speed depends on the wireless
network carrier).

You can use the GSM radio for voice communication and data communication but not at the same time.
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you
cannot use the phone.

Requirements

Using GSM/GPRS requires a:

• Network subscription to a GSM/GPRS network (you need to know what service providers are in your
geographic area), and

• An installed SIM card that has been activated by the network service provider (see SIM Card

Installation on page 8-2).

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SIM Card Installation

Battery Well

SIM Card Door

Battery Interface

Short for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/
GPRS radio settings, security keys, contacts, etc. SIM cards are installed in compatible mobile devices,
enabling you to switch devices without losing personal and setup information.

SIM Card Requirements

Before installing the SIM card:

• The SIM card must be activated by the service provider.

• The terminal must be powered down.

Note: If no SIM card is installed, you can still make emergency phone calls such as 9-1-1, for example.

To Install a SIM Card

On the Dolphin 9900 terminal, access to the SIM card is located under the battery well, which enables
easy access to the SIM card while securing it under an installed battery.

1. Put the terminal in suspend mode and lay it face-down on a flat surface.

2. Remove the battery pack.

3. Unscrew the faceplate of the SIM card door. You must use a Torx T6 wrench. You can purchase
this wrench from Honeywell, part number 100001700.

4. Insert your SIM card. Make sure the interface on the card is connected to the SIM Card interface in
the slot; the beveled corner is in the upper right corner.

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5. Place the SIM card door over the secured SIM card and fasten the screws.

SIM Card Interface

Screws

SIM Card Door

SIM Card

6. Install the battery pack and turn on the terminal.

Enabling the GSM Radio

Be default, the GSM radio should be enabled after each hard reset. Verify the status of the radio in the
Dolphin Wireless Manager.

Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

If the Phone is set to OFF, tap the Phone rectangle and the GSM radio enables.

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Voice Communication

Displays the network
carrier from the SIM

Displays the most
recent calls.

You can use the Dolphin terminal as a phone over the GSM radio.

Audio Modes

The back panel of the Dolphin 9900 contains both a speaker and a microphone that you can use to send
and receive audio signals over the GSM network; see Back Panel Features on page 3-6.

There are two audio modes:

Headset Headset mode is when you plug a headset into the audio jack and speak into the microphone. You

must use a 2.5mm plug; no other audio plug will fit.

Hands-Free Hands-free mode is when you use the back panel as a speakerphone. To switch the back panel to

Vol ume Co nt rol

Use the Dolphin keyboard to manually adjust the volume.

VOL

To raise the volume, press the Blue modifier key + up arrow.

PG

To lower the volume, press the Blue modifier key + down arrow.

Accessing the Dialer Window

speakerphone, in the Dialler, tap Settings > Speakerphone. The audio levels adjust appropriately
for speakerphone use.

When the GSM radio is active, tap Start > Settings > Connections tab > Dolphin Wireless Manager,
then tap Menu > Phone Settings. The Phone dialer opens.

Dialing

Once the dialer window is open you can dial out two ways:

• Tap the buttons on the dialer window.

• Use the physical keyboard (when it’s in numeric mode).

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Sending Calls

After the number is dialed, tap Talk or use the keyboard.

Note: The icon indicated that the phone is in use.

Ending Calls

While the phone call is live, tap End or use the physical keyboard.

Keyboard Combinations for Calls

Keyboard To Send a Call, Press… To End a Call, Press…

43-key keyboard

56-key keyboard

Blue + NUM Blue + ENT

Blue + SFT Blue + ENT

View Options

Tap Menu > View.

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Setup Options

Tap Menu > Options.

The Phone Settings tab windows appear.

Phone Tab Services Tab Network Tab

Establish or change a PIN on the
Phone tab.

For each service, the phone will read
settings from the network on the SIM
and display the available options
from the carrier.

You can set networks on the Network
tab.

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Data Communication

You set up data communication via the connections manager. The carrier on the SIM card is the ISP.

System Requirements

• The GSM radio must be enabled; see Enabling the GSM Radio on page 8-3.

• You must have an active SIM card installed; see SIM Card Installation on page 8-2.

• The Phone must not be in use. The in the navigation bar indicates that the GSM phone is active but

the phone is not in use.

Information Requirements

You must have from the SIM card carrier:

• The APN (access point name) number.

• The username and password of the account.

Establishing Data Communication

1. Tap Start > Settings > Connection tab > Connections .

2. Under My ISP, tap Add a new modem connection.

3. Enter a name for the connection,
Select Cellular Line (GPRS) as the modem, and
Tap Next.

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4. Enter the APN and tap Next.

5. Enter the username and password from the account and tap Finish.

6. On the Connections window, tap Manage existing connections. The connection you just created
should appear in the list on the modem tab.

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7. Tap and hold on the connection and select Connect on the popup menu.

8. The network icon in the navigation bar indicates the GSM radio is attempting to connect .

9. When the connection is complete, the network icon changes to: .

10. You can now send data over GSM.

Ending the Data Connection

You need to end the data connection to use the phone. By default, the data connection will disconnect
after a certain amount of time passes without use. This period of time is determined by ISP.

To end the data connection manually, tap the network icon in the navigation bar and select
Disconnect on the popup bubble.

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Working with Bluetooth

Enabling the Bluetooth Radio

You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 7-6).

1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

2. Tap anywhere inside the Bluetooth rectangle.

3. Tap OK and Bluetooth begins activating.

4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.

Now, the Bluetooth radio is transmitting a signal.
Now, you can connect to other transmitting Bluetooth devices (see page 9-2).
To make the terminal discoverable for other Bluetooth devices to find, you need to make the Bluetooth

radio discoverable (see page 9-7).

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Connecting to Other

1. In the Dolphin Wireless Manager, tap
Menu > Bluetooth Settings.
OR

Start > Settings > Connections tab > Bluetooth .

2. Tap Add new device. The terminal begins searching for discoverable Bluetooth devices.

Bluetooth

Devices

3. Select a device in the list and tap Next.

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4. You are prompted to enter a passcode.

If the device you are attempting to connect to has a specific passcode, enter it in the Passcode field
and tap Next.

If the device you are attempting to connect to does not have a specific passcode, enter one in the
Passcode field and tap Next.

The Bluetooth radio tries to connect with the device.

5. If you created a passcode, you will be prompted by the other device to enter the same passcode.
Enter the created passcode to establish a connection.
(If you entered a known passcode, you shouldn’t have to do anything on the other device.)

6. When the connection is complete, a list of matching and supported services on that device appears.

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7. Select the services you want to use and tap Finish. The device appears in the list on the main
window.

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Types of Devices and Services

When you tap Add new device on the Devices tab, the Bluetooth radio scans for discoverable Bluetooth
devices, which appear in a list.

Device Types

The different types of devices each have an icon.

Icon Device Type

????????

Desktop or laptop

PDA-type device

Bluetooth-compatible
phone

????????????

Supported Services

The services that appear on the Partnership Settings window when Bluetooth tries to connect to another
device are the services that are mutually supported on both devices.

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Transferring Files Via Bluetooth

When a Bluetooth device is first
found, it appears as an
Unknown device; the icon
indicates that the device is a
Bluetooth device.

As data is retrieved, the device
IDs appear in the list.

1. Tap Start > Programs > File Explorer.

2. Navigate to the file you want to transfer.

3. Tap and hold on the file and select Beam File on the popup menu.

4. Bluetooth begins searching for devices.

5. Tap the device to begin sending the selected file.

6. While trying to connect, the selected device reads “Pending.”

7. When the file is being transferred, the selected device reads “Sending.”

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Making the Terminal Discoverable

By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by
other Bluetooth devices.

To make the terminal discoverable, tap the Mode tab.

Select Make this device visible to other devices.
DOES THE USER HAVE TO TAP OK?
DOES THE USER HAVE TO WARM BOOT?

Connecting to Bluetooth Printers

Pairing with Bluetooth Devices???

Trusted and Untrusted Devices???

Dolphin® 9900 Mobile Computer User’s
Guide–Preliminary

Rev (a) 02

3/5/08

9 - 7

9 - 8 Rev (a) 02

3/5/08

Dolphin® 9900 Mobile Computer

User’s Guide–Preliminary