Holmes HM3501 User Manual
TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS
WEEKLY MAINTENANCE
STORAGE INSTRUCTIONS
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
Owner’s Guide
HM3501
WARRANTY INFORMATION
127095/9100030004993 HM350108EM1 Printed In China
Cool Mist
Humidifier
☎
INFO HOT-LINE: If, after reading this owner’s guide you have
any questions or comments, please call 1-800-546-5637 and a
Customer Service Representative will be happy to assist you.
6 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of six years from
the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,
repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not
cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use
the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
1-800-546-5637 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
1-800-546-5637 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business Jarden Consumer Solutions located in
Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any
other problem or claim in connection with this product, please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF
PURCHASE.
© 2008 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved.
Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.
WEEKLY MAINTENANCE
To Remove Scale:
1. Repeat steps 1-4 above.
2. Partially fill the base with Holmes®Cleanse Clean®solution (Model S1710) as instructed on bottle, or with two 8
oz. cups of undiluted white vinegar. Leave this solution in the base for 20 minutes, while cleaning all interior
surfaces with a soft brush. Remove base scale by wiping the base with a cloth dampened with undiluted white
vinegar.
3. Rinse with clean warm water to remove the cleaning solution before disinfecting the tank.
To Disinfect Humidifier Base Tanks:
1. Fill Humidifier Base with 2 gallons of water and 1 teaspoon of chlorine bleach.
2. Fill each tank 1/2 full with water and 1 teaspoon of chlorine bleach.
3. Let the solution stand for 20 minutes, swishing every few minutes. Wet all surfaces.
4. Carefully empty the Base and Tanks after 20 minutes, and rinse with water until you cannot detect any bleach
smell. Dry with a clean cloth or paper towel.
5. Depending on the water hardness in your area, it may be necessary to change the filter every 1-2 months. Reinsert the wick filter into the filter support.
6. Refill the water tanks as directed with cool tap water, replace the humidifier housing, and turn the Control Knob
to ON.
STORAGE INSTRUCTIONS
If your humidifier will not be in use for two days or more, or at the end of the season follow these instructions.
1. Clean, rinse and thoroughly dry the humidifier as directed in the weekly maintenance section. DO NOT leave any
water inside the base or tray.
2. Remove the tank cap. Do not store with the tank cap in place.
3. Place the humidifier in the original carton and store in a cool, dry place.
4. Always clean the humidifier before the next season begins.
5. Order a replacement filter to start the next season.
REPLACEMENT ACCESSORIES
To order the replacement accessories you can do any of the following:
• Visit your local retailer
• Go to www.holmesproducts.com
• Call consumer service at 1-800-546-5637
If you have any questions regarding your product or would like to learn more about other Holmes®products, please
contact our Consumer Service Department at 1-800-546-5637 or visit our website at www.holmesproducts.com.
FREQUENTLY ASKED QUESTIONS
QUESTIONS ANSWER
The estimated run time for this humidifier is based on average room conditions. The
actual run time of your humidifier is dependent on numerous variables such as:
1. Air exchange in the room where the humidifier is placed.
2. Room construction where the humidifier is placed.
3. Temperature of the room where the humidifier is placed.
4. Humidity levels in the room where the humidifier is placed.
5. Movement of occupants and the opening and closing of doors in the room
where the humidifier is placed.
6. Home furnishings in the room where the humidifier is placed.
See Daily Maintenance instructions. Regular cleaning is recommended.
1. Run your unit on the lowest setting.
2. If your unit has electronics, set it to your desired humidity level. The unit will
turn on and off, which will extend the run time.
3. Fill the tank all the way full, place it on the base, let the water empty into
the base until it stops bubbling, then refill the tank full again. This ensures
maximum water capacity and will extend run time.
What are the variables that
affect run time?
How do I remove film on
water tank?
How can I extend the run
time?
TROUBLE PROBABLE CAUSE SOLUTION
Unit does not turn on Not plugged in Plug in unit
Mist output minimal to none Filter has not absorbed water Wait 30 minutes for filter to absorb water
Filter turns brown The filter has absorbed minerals Replace your filter (HWF75/HF221) by
Filter check not working calling 1-800-546-5637, or visit
www.holmesproducts.com
FilterCheck®is not working Takes 60 minutes to register Allow the humidifier to run continuously
for 60 minutes, FilterCheck®indicator
will move from the OFF position and
indicate your filter condition
TROUBLESHOOTING
FILTER# : HWF75/HF221
FILTER TYPE: WICK
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FILLING THE WATER TANKS
1. Remove the two tanks from the base of the humidifier
and bring each tank to the faucet. Turn the tanks
upside down and twist off the tank caps by turning
counter-clockwise. Fill each tank with cool, fresh tap
water. Replace the cap on each tank FIRMLY.
NOTE: Adding a water softening agent like Holmes
®
Water Treatment (Model S-1705) to the water will soften
mineral deposits and prevent lime and scale build-up. It
will also help prolong the life of the wick filter and make
cleaning easier.
2. When full, carry each tank to the humidifier and
place onto the base (use both hands when carrying
each tank). Each tank holds 2.2 gallons of water, and
the base holds 2 gallons of water. WHEN THE TANKS
ARE FULL AND PLACED INTO THE BASE, YOU CAN
HEAR THE WATER SLOWLY EMPTY INTO THE BASE.
When the water stops emptying, remove the tanks
and refill each again. Replace the tanks into the
base. The WATER LIMITING feature on the tank cap
will prevent the tanks from overflowing into the
base. YOU NOW HAVE 2.2 GALLONS OF WATER IN
EACH TANK AND 2 GALLONS OF WATER IN THE BASE
OF THE HUMIDIFIER FOR A TOTAL OF 6.4 GALLONS
OF WATER.
3. Plug the power cord into the electrical outlet.
OPERATING INSTRUCTIONS
With housing placed properly onto the base, the filter
installed correctly, the tanks filled and the plug correctly
inserted in the outlet, you are now ready to operate the
humidifier.
NOTE: The humidifier produces clean, cool, INVISIBLE
moisture. It is normal not to see the moisture.
1. Switch the Humidity Control Switch to the HIGH
position and slide the humidistat to HIGH.
2. Allow up to 30 minutes for the filter to fully absorb
water and the unit to produce the maximum moisture
output.
3. Adjust the 3-speed Humidity Control Knob and the
Humidistat as desired.
4. The Automatic Humidistat Control is designed to
operate between 25% and 60% Relative Humidity
range. The recommended setting is between 40% and
50%. When the humidity level in the room is below
the level you have set, the humidifier will operate to
produce moisture. When the set humidity level in the
room is reached, the humidifier will stop. When the
humidity again drops below the set level, the unit will
automatically start and produce moisture again.
5. When the water level is low, the refill light will
illuminate to indicate the unit needs refilling. Shut off
and unplug the unit.
NOTE: THE FAN WILL CONTINUE TO RUN TO ALLOW THE
HUMIDIFIER TO DRY OUT AND PREVENT ALGAE GROWTH.
6. Before refilling, follow Daily Maintenance Instructions.
7. Refill water tanks.
8. Plug into the electrical outlet. Turn the Humidity
Control Knob to the HIGH, MED, or LOW setting.
NOTE: If moisture forms on the walls or windows, turn
off the humidifier.
REPLACING THE FILTER
Through normal use, waterborne minerals and sediment
become trapped in the wick filter. The harder your water,
the greater the amount of minerals in the water, and the
more often you will need to change your filter.
You will be able to monitor the life of the filter in your
humidifier by checking the FilterCheck®Indicator. When
the unit is off, the FilterCheck
®
Indicator will read in the OFF
position.
NOTE: After 60 minutes of
use, FilterCheck®Indicator
(refer to figure 4 for close-up
of indicator) will move from
the OFF position and indicate
your filter condition.
A brand new filter will register in the section reading
GOOD filter. After frequent use of your humidifier, the
FilterCheck®Indicator will let you know when the filter
needs to be changed.
When the needle is in the CHANGE section, this means the
proper amount of moisture is not getting into your air
due to the excessive minerals and sediment that have
become trapped on your filter. At this point, you should
replace your filter. It is important to change your filter as
indicated to obtain stated performance level.
To replace the filter, follow the steps below.
1. Be sure the humidifier is switched OFF and the unit is
disconnected from the electrical outlet.
2. Remove the tank and main housing to access the
base tray.
3. Discard the old filter and follow weekly cleaning
instructions.
4. Insert a new filter into the filter support in the base.
5. Replace the main housing and then the tank.
6. Repeat Operating Instruction steps.
It will take about 30 minutes for the humidifier to reach
maximum output.
NOTE: You can purchase replacement filters (model
HWF75/HF221) at a local retailer, by calling
1-800-546-5637, or by visiting www.holmesproducts.com.
It is recommended that a replacement filter is purchased
for uninterrupted use.
CLEANING AND MAINTENANCE
INSTRUCTIONS
Humidifiers provide comfort by adding moisture to dry,
heated indoor air. To benefit most from the humidifier
and avoid product misuse, follow all instructions carefully.
Please note that this is an electrical appliance and
requires attention when in use.
In addition, if you do not follow the recommended care
and maintenance guidelines, micro-organisms may be
able to grow in the water within the Water Tank. You
must routinely follow the cleaning procedures that follow
in order to ensure proper, efficient operation of your
humidifier. Proper maintenance and cleaning is essential
to the continued performance of your unit and the
avoidance of algae or bacteria build-up.
DAILY MAINTENANCE
1. Be sure the humidifier is switched OFF and the unit is
disconnected from the electrical outlet.
2. Remove the housing and the tanks from the
humidifier and place them in sink or tub.
3. Carry the base of the unit to the sink, remove the
wick filter, place in sink, drain any remaining water
and rinse thoroughly to remove any sediment or dirt.
Wipe clean, and dry with a clean cloth or paper towel.
4. Drain the water from the tanks into the sink and
rinse each tank thoroughly. Wipe clean, and dry with
a clean cloth or paper towel.
5. Put filter back in the filter supports, replace the
housing, then refill the tanks with cool tap water as
instructed earlier in the Filling Instructions. Do not
overfill.
6. Follow Operating Instructions.
21. Never place housing under water flow or immerse in
liquids.
22. Do not plug in the cord with wet hands: electric shock
could result.
23. Do not pour water in any openings other than the
water tank.
24. To prevent damage to surfaces, do not place
humidifier under overhanging surfaces.
25. NEVER operate unit without water in the tank.
26. Do not move unit after it has been used until unit
cools completely.
27. Use both hands when carrying full tank of water.
PLEASE READ AND SAVE
THESE IMPORTANT SAFETY
INSTRUCTIONS
Consumer Safety Information
NOTE: This is an electrical appliance and requires
attention when in use.
NOTE: If moisture forms on the walls or windows of the
room, turn off the humidifier. The room already has plenty
of humidity and additional moisture may cause damage.
Cord and Plug Installation Safety Instructions
The length of cord used on this appliance was selected to
reduce the hazards of becoming tangled in, or tripping
over a longer cord. If a longer cord is necessary an
approved extension cord may be used. The electrical
rating of the extension cord must be equal to or greater
than the rating of the humidifier (refer to the rating
artwork placed on the humidifier). Care must be taken to
arrange the extension cord so that it will not drape over
the countertop or tabletop where it can be pulled on by
children or accidentally tripped over.
HOW COOL MIST WORKS
Your Cool Mist humidifier draws dry air through the rear
air intake grill area. This air is then passed through a
moisture–laden wick filter, which retains the minerals and
deposits in the water. The resulting moist air is directed
back into the room from the top air grill.
NOTE: This humidification system provides a cool,
invisible moisture output. It is normal not to see the mist.
NOTE: A humidity level below 20% can be unhealthy
and uncomfortable. The recommended humidity level is
between 40%-50%.
PRE-OPERATING INSTRUCTIONS
1. Be sure the humidifier is switched OFF and the unit is
disconnected from the electrical outlet.
2. Remove housing, filter and tanks (See Figures 2 and 3).
3. TO PROVIDE ADDITIONAL MOBILITY AND CONVENIENCE
TO YOUR CONSOLE HUMIDIFIER, install the wheels.
Remove the four wheels located in a small pouch in
the box. Turn the base upside down, and locate the
holes at each of the four corners on the underside.
NOTE: You will notice that there are two different shaped
wheels. Two of the 4 wheels are stationary wheels and
two are swivel type wheels. The stationary wheels are
identified by a flat top surface, while the swivel type are
curved and include a small plastic piece on the shaft. See
figure 1 for installation location for each type of wheel.
DO NOT use any tools to install the wheel because tools
may damage the base of the unit. Return the base to the
upright position. After installation, please check if the 2
stationary wheels are placed properly below the air
intake grills, while the 2 swivel wheels are placed on the
back side, below the water tanks (see Figure 2).
4. Replace filter, housing and tanks.
5. Choose a location out of reach of children. DO NOT
place the humidifier on a finished floor or near
furniture which can be damaged by moisture or water.
PLEASE READ AND SAVE THESE
IMPORTANT SAFETY INSTRUCTIONS
FEATURES - OPERATIONS
When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before using the appliance.
2. To avoid fire or shock hazard, plug the appliance
directly into a 120V AC electrical outlet.
3. Keep the cord out of heavy traffic areas. To avoid
fire hazard, NEVER put the cord under rugs or near
heat registers.
4. DO NOT place humidifier near heat sources such as
stoves, radiators, and heaters. DO locate your
humidifier on an inside wall near an electrical outlet.
The humidifier should be at least 4 inches (10 cm)
away from the wall for best results.
5. NEVER place humidifier in an area where it is
accessible to children. NEVER use humidifier in a
closed room, particularly where a child may be
sleeping, resting, or playing (a closed room may
result in excessive humidity).
6. WARNING: Do not attempt to refill humidifier
without first unplugging the unit from its electrical
outlet. Failure to heed this warning may cause
personal injury. Be sure to unplug the unit by pulling
on the plug and not the cord.
7. Never place anything over moisture outlet when the
unit is running.
8. NEVER drop or insert any object into any openings
unless instructed in this manual.
9. DO NOT operate any appliance with a damaged cord
or plug, after the appliance malfunctions, or if it has
been dropped or damaged in any manner. Return
appliance to manufacturer for examination, electrical
or mechanical adjustment, or repair.
10. Use appliance only for intended household use as
described in this manual. Any other use not
recommended by the manufacturer may cause fire,
electric shock, or injury to persons. The use of
attachments not recommended or sold by the
manufacturer may cause hazards.
11. DO NOT use outdoors.
12. Always place humidifier on a firm, flat, level surface.
A waterproof mat or pad is recommended for use
under the humidifier. NEVER place it on a rug or
carpet, or on a finished floor that may be damaged
by exposure to water or moisture.
13. DO NOT allow the Moisture Outlet to directly face the
wall. Moisture could cause damage, particularly to
wall paper.
14. Humidifier should be unplugged when not in use.
15. NEVER tilt, move, or attempt to empty unit while it is
operating. Shut off and unplug before removing the
water tank and moving the unit.
16. This humidifier requires daily and weekly
maintenance to operate appropriately. Refer to daily
and weekly cleaning procedures. Use only cleaners
and additives recommended by the manufacturer.
17. NEVER use detergents, gasoline, glass cleaner,
furniture polish, paint thinner, or other household
solvents to clean any part of the humidifier.
18. Excessive humidity in a room can cause water
condensation on windows and some furniture. If this
happens, turn the humidifier OFF.
19. Do not use humidifier in an area where humidity
level is in excess of 50%. Use a hygrometer,
available at your local retailer or through the
manufacturer, to measure the humidity.
20. DO NOT attempt to repair or adjust any electrical or
mechanical functions on this unit. Doing so will void
your warranty. The inside of the unit contains no user
serviceable parts. All servicing should be performed
by qualified personnel only.
FEATURES - OPERATIONS
CLEANING/MAINTENANCE
STORAGE INSTRUCTIONS
THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the
other). To reduce the risk of electric shock, this plug is intended to fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet.
DO NOT ATTEMPT TO MODIFY THIS PLUG OR DEFEAT THIS
SAFETY FEATURE IN ANY WAY.
A. STATIONARY WHEELS
(INSTALL BELOW AIR
INTAKE GRILLS)
B. SWIVEL WHEELS
(INSTALL BELOW
WATER TANKS)
C. UNDER –SIDE OF
HUMIDIFIER BASE
WHEEL INSTALLATION
B
C
A
Figure 1
A
G
D
J
C
B
E
F
Figure 2
I
A. WATER TANKS
B. HUMIDISTAT
C. REFILL LIGHT
D. MOISTURE EXHAUST GRILLS
E. POWER LIGHT
F. 3-SPEED HUMIDITY
CONTROL KNOB
G. AIR INTAKE GRILLS
H. HUMIDIFIER BASE
I. HUMIDIFIER HOUSING
J. FILTERCHECK
®
INDICATOR
K. SWIVEL WHEELS (2)
L. STATIONARY WHEELS (2)
H
OFF
LO
MEDIUM
HIGH
HUMIDITY
SETTING
REFILL
POWER
A. CIRCULAR EXTENDED
LIFE WICK FILTER
B. CIRCULAR FILTER
SUPPORT
C. FLOAT SWITCH
D. HUMIDIFIER BASE
A
D
B
C
Figure 3
FRONT
BACK
FRONT
BACK
K
L
Figure 4
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