♦ FCC Note
♦ Verify Correctness of Weight & Price
♦ Operator Manual Overview
♦ How to Use This Manual
Quick Start
For information on quickly processing a transaction, refer to
Chapter Six : Weigh Types (Modes of Operation) . This chapter gives you
step-by-step instructions for processing a transaction and printing
a label for all six modes of operation.
1 - 1Introduction to This Manual
Quantum Scale System
Quantum Scale System
SAVE THESE INSTRUCTIONS
FCC Note
Verify Correctness of
Weight & Price
This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area is likely to cause harmful interference; in
which case, the user will be required to correct the
interference at his own expense.
Verification of information on labels should be made
routinely. Check the multiplication of price-per-pound
times weight, and check the indicated weight against
printed weight. Weigh the same package several times to
verify consistency. Bear in mind that some packages which
weigh near the middle of the .01 lb. increment will normally
vary up or down by .01 lb. Greater variation than .01 lb.
indicates a need for adjustment of the system. In such cases,
or whenever necessary, contact your authorized Hobart
service representative.
Introduction to This Manual 1 - 2
Quantum Scale System
Operator Manual
Overview
This manual will use the following methods to explain
keystrokes and data entry procedures:
♦ The word PRESS means to press a key on the Control
Panel.
♦ The word TYPE means to press a series of keys on the
Control Panel and press [ENTER].
♦ The word SELECT means to choose an item from the
display, using the Function Keys or Flashkeys.
♦ The word ENTER means to press the [ENTER] key on
the Control Panel.
♦ Words in uppercase enclosed in brackets (for example
[ENTER]) represent specific keys.
The following special instructions are used in the manual:
☛Note
A note is information that you need to know, but it is not an
actual step in the procedures.
✎Tip
A tip is additional information that may be useful when you
are using the scale system.
Look At This
Look At This is information to alert you that you may be
doing something that will permanently alter your scale
system.
1 - 3Introduction to This Manual
Quantum Scale System
How to Use This
Manual
Refer to the following sections for information about using
the Quantum Scale System.
♦Chapter Two: General Information provides you basic
information about the Quantum’s features including:
* Standard Features* Communications Connections* Reset Button* Control Panel Overview* Screen Highlights* Mechanical Procedures* HELP Key Functions
♦Chapter Three: Start Up Procedures provides you an
overview of the Power-up Sequence and how to set,
check or change Date/Time.
♦ Chapter Four: Understanding and Using the Start a Run
Screen provides you an overview of the screen, verifying
zero weight, identifying, understanding and selecting
Weigh and Totals Types, and entering Operator ID’s.
♦Chapter Five: Entering PLU Information describes how to
enter PLU data (i.e., through Flashkeys, typing the PLU
number or pressing the HELP Key to use the On Screen
Library).
♦Chapter Six: Weigh Types details how to perform a
transaction within each mode of operation (i.e., Wait on
a Customer, PrePackaged Products, etc.)
♦ Chapter Seven: Temporary Override of Product Information
gives you the details of how to temporarily change
product information for a specified Weigh Type.
♦Chapter Eight: Cleaning Instructions gives you
procedures for cleaning the exterior of the scale and the
printhead.
♦Chapter Nine: Troubleshooting provides you operating
tips to assist you with unexpected scale problems.
♦ The Appendix provides you additional information on
the following:
* Creating Macros (Using the Save/Recall Key)* Percentage Tare (Proportional Tare)* Label Types* Graphics* Glossary of Commonly Used Terms
♦ The Index provides you a listing of the topics in this
manual and their corresponding page numbers.
Introduction to This Manual 1 - 4
Quantum Scale System
Chapter Two:General Information About
the Quantum
♦ General Information
♦ Electrical Connections
♦ Communication Connections
♦ Reset Button
♦ Control Panel Overview
♦ Screen Highlights
♦ Mechanical Procedures
• Removing the Label Cassette
• Removing the Empty Roll
• Loading Labels
• Installing the Label Cassette
• Removing the Scale Platter
• Installing the Scale Platter
• Adjusting Scale Feet
• Adjusting Console Position
• Adjusting Screen Contrast
♦ HELP Key Functions
• Help on “F” Keys
• About the Keyboard
• Basic Help
• Moving Through the System
2 - 1 General Information
Quantum Scale System
General Information
The Quantum Scale System is perfect for your over-thecounter weighing applications. This state-of-the-art
weighing system can handle a broad variety of products for
deli, bakery, produce, fish and cheese departments. It can
also function in a Prepack Scale mode when necessary.
With 512K memory, the system can store information on
thousands of products; including NutriFacts which allows
you to meet labeling law requirements and Expanded Text
for Recipes and Cooking Instructions.
A new feature with the Quantum is Flashkeys which allow
easy access to product information. A maximum of 16
Flashkeys can be displayed on a screen at one time.
Multiple screens can be programmed to mirror your
product case. When an item is called up from memory, the
product information can be reviewed or changed before
weighing or label printing. This allows quicker and easier
service to your customers.
Another new feature is the On Screen Library which
provides you with the ability to locate the PLU information
using the Class Structure. A detailed description of this
feature is found later in this manual.
Electrical Connections
The Quantum Scale System should be installed or moved
only by qualified Hobart-trained service technicians. It can
operate in a temperature range from 32
o
(0
C to 40o C).
o
F to 104oF
The Power Cord receptacle is located on the bottom side of
the Quantum base. The power cord is connected to 120V.,
60 Hz., Single (1) Phase electrical power. Once the Quantum
is plugged in, the system is ready to begin the Power-up
Sequence.
General Information 2 - 2
Quantum Scale System
Communication
Connections
In addition to the Power Cord, there are up to four (4)
additional ports.
On the left side of the scale, there are several ports for
peripherals such as:
♦ Disk Player/Recorder and Cassette Recorder (RS232)
♦ IBM PC Keyboard (Keyboard)
♦ Floppy Disk Drive or Secondary Printer (MODNET)
♦ Future Expansion (i.e., parallel port for Report Printer)
Reset Button
Also located on the left side of the scale is the Reset Button.
In the unlikely event the scale stops responding to keyboard
input, you will use the Reset Button to reset the scale back to
the Start a Run Screen.
To reset the scale, you must:
1. Hold in the Reset Button (small black button) for 2 - 3
seconds. (See Photo above for Reset Button location.)
☛Note
The POWER key on the front of the Control Panel turns the
displays (both operator and customer) ON and OFF. It is
only functional from the Start a Run Screen. This key should
be used at the end of the day to conserve power.
2 - 3 General Information
Quantum Scale System
Control Panel
Overview
Key/HighlightFunction
POWERTurns the screen and the keyboard ON/OFF.
“F” Keys (F1-F8)
Numeric KeypadAllows you to enter numeric data.
BACKSPACE
CLEARAllows you to reset a numeric field to zero. This key is not active in a text field.
ESC (Escape)Allows you to return to the previous screen. Pressing [ESC] will save any
PRINTAllows you to print a label or report.
ENTERAllows the scale to accept the selected data and move to the next field. It also
PREV (Previous)Moves you back one screen.
NEXTMoves you to the next screen.
ARROW KEYS
Allows you to make selections from the menu screens or select a row of
Flashkeys.
Allows you to remove the highlighted character or the character to the left of the
cursor.
changes you make on a screen.
may advance the cursor to the next screen.
Allows you to move the cursor from field-to-field (UP and DOWN Arrow Keys)
or from character-to-character (LEFT and RIGHT Arrow Keys) in a field.
General Information 2 - 4
Quantum Scale System
Key/HighlightFunction
Alpha Characters
SPECIAL CHARS.
CHANGE CASEAllows you to switch between Upper or Lower Case. You must press Change
RETURNAdvances the cursor to the next field or inserts an End-of-Line in a text field.
SPACEAllows you to type (add) a space between words or characters.
“S” Keys (S1-S4)Allows you to select the column when selecting a Flashkey.
SAVE/RECALLPress this key to have the scale remember a series of keystrokes which can be
SUPER MENU ON/OFF
REZERO
HELP
CONTRAST
Allows you to enter upper case or lower case alpha characters while in a text
field.
Press this key to type a special character (found in the upper left corner of each
alpha-key). You must press Special Chars. for each Special Character.
Case each time you want to change the case in a text field.
recalled later by pressing a Flashkey or by entering a reference number (Macro
ID).
Allows you to access the Supervisor Menu from the Start a Run Screen or from
any other screen in the Supervisor Mode.
Allows you to set the scale to 0.00 pounds from the Start a Run or Run Screen.
Allows you to access the Help Screens. From the Run Screen in the Operate
Mode, it allows you to access the On Screen Library and select a PLU.
Allows you to adjust the lightness and darkness of the screen image based on the
viewing angle.
CursorHighlights text or the position where you will enter data.
2 - 5 General Information
Quantum Scale System
Screen Highlights
The Quantum Scale System has several common screen
characteristics that assists you in interacting with the scale.
We refer to these as “Screen Highlights.” The highlights act
the same regardless of your screen location.
HighlightDescription
Active Field
Bar Cursor
Block Cursor
Changeable Fields
Grayed Fields
A box surrounding text or numeric
fields indicates that this field is the
active field. If you begin typing from
the keyboard or control panel, the
data will be entered into this field.
A bar cursor (❙) indicates that the
field is a text field.
A block cursor (■) indicates that the
field is a numeric field.
If a field has a dotted line (.............)
under it, this means that the field is
able to be changed or edited.
If a field or selection is grayed, it
means that it is not available for that
particular screen or transaction.
General Information 2 - 6
Screen Highlights
HighlightDescription
Prompt Line
The Prompt Line is white text,
reversed out of a black box. It is
typically located at the bottom
portion of the screen. It prompts you
on what your next step should be.
Depending on your scale’s
configuration, it may be black text
reversed out of a white box.
Quantum Scale System
Control Panel
Screen Title
HighlightDescription
ESC (Escape)
The Screen Title identifies the screen
name and function that you are
attempting to complete.
This key on the Control Panel is used
to move you back a level (i.e., one
screen).
“F” Keys
Left/Right Arrow
Keys
“S” Keys
2 - 7 General Information
These keys are located to the right of
the display screen and are used to
make menu selections.
Pressing either of these keys moves
you within an active field allowing
you to move the cursor back one
character at a time.
These keys are located below the
display screen and are used to make
selections of operators, products and
macros.
Quantum Scale System
Mechanical
Procedures
Removing the Label Cassette
This section explains how to:
♦ Remove the Label Cassette
♦ Remove Empty Label Roll
♦ Load Labels
♦ Install the Label Cassette
♦ Remove the Scale Platter
♦ Install the Scale Platter
♦ Adjust the Scale Feet
♦ Adjust the Console Position
♦ Adjust the Screen Contrast
☛Note
In order to print different label stock types (Narrow, Wide
or Linerless), the Quantum will use different Label
Cassettes. This allows you to rapidly change the label stock
by simply ejecting one label cassette and replacing it with
another one.
To remove the Label Cassette:
1. Press down on the black Label Cassette Eject Button.
The Label Cassette will partially eject (@ 1 - 2”).
2. Grasp the Label Cassette and slide it out the front.
Step 1 Step 2
General Information 2 - 8
Removing the Empty Roll
Quantum Scale System
To remove the backing paper of an empty label roll:
1. Remove the Label Cassette by pressing down on the
black Label Cassette Eject Button. The Label Cassette
will partially eject (@ 1 - 2”).
2. Slide the Label Cassette out the front.
3. Lift up on the metal “L-shaped” piece (called the Take-
Up Key) to remove any remaining labels and the
backing paper from the label roll.
4. Remove the label roll and dispose.
Step 3 Step 4
Loading Labels
There are several different ways to load labels into the
Quantum, depending on your mode of operation, label
stock and printing needs.
You can:
♦ Load narrow or standard Die-Cut Labels for single or
In most bakery printer applications, the process of printing
multiple labels can be speeded up by arranging the labels to
print in the Streaming Mode. This simply means that you
arrange the Label Roll so that it prints a label and then
“spits” it out the front of the scale with the backing paper
still attached. You might use it for example, when you need
to print 100 labels for bread. All the operator has to do after
the labels print is remove the label from the backing paper
and apply it to the package.
If you don’t set up the scale to print in the streaming mode,
the scale would either print labels one at a time and wait for
the operator to remove it or it would just start printing
labels without waiting for the operator to remove the
previous one before printing the next. As you might have
guessed, this can be quite a mess to correct.
To set-up the Quantum to print in the Streaming Mode:
1. Place the roll of labels on the Hub in the Label Cassette.
2. Thread the Leader so that the Labels come out the front
of the Label Cassette.
3. Replace the Label Cassette.
2 - 11 General Information
Quantum Scale System
Loading Continuous Label
Stock
To load Continuous Label Stock:
1. Peel the label stock from the first ten (10) inches of the
label roll, tear it off and discard.
2. Place the roll of labels on the Hub in the Label Cassette.
3. Thread the Leader between the Peel Bar and the Cassette
Housing.
4. Wrap the Leader around the Take-Up Spool.
5. Slide the Take-Up Key onto the Take-Up Spool, making
sure that it is on the outside of the leader.
6. Turn the Take-Up Spool counterclockwise to remove
any slack in the label stock liner.
7. Replace the Label Cassette.
Loading Listing Paper Stock
Loading Linerless Labels
General Information2 - 12
To load Listing Paper:
1. Place the roll of Listing Paper on the Hub in the Label
Cassette.
2. Thread the Listing Paper so that it comes out the front of
the Label Cassette.
3. Replace the Label Cassette.
To load Linerless Labels:
1. Place the roll of Linerless Labels on the Hub in the Label
Cassette.
2. Thread the Linerless Labels so that it comes out the front
of the Label Cassette.
3. Replace the Label Cassette.
Quantum Scale System
Installing the Label Cassette
To install the Label Cassettes:
1. Line the Guide Rail on the Label Cassette with the Track
on the base of the scale.
2. Slide the Label Cassette into the Printer Area. The
motion should be similar to closing a cash register
drawer.
3. There will be a slight resistance the last 1 - 2” of travel as
the mechanism engages.
4. Press it firmly until you hear the cassette latch lock into
place.
☛Note
One or two blank labels will be discharged as the system
determines the size of labels in use. Remove and discard
these labels.
2 - 13 General Information
Quantum Scale System
Removing the Scale Platter
Installing the Scale Platter
To remove the Scale Platter:
1. Lift up on the front lip of the platter.
2. Pull it straight up to remove.
To install the Scale Platter:
1. Locate the Platter Locating Studs on the bottom of the
platter.
2. Rotate the platter in your hands until the Platter
Locating Studs are positioned in the upper right-hand
and lower left-hand corners.
3. Line up the Studs with the hole in the center of the
Rubber Platter Mounts on the sub-platter.
4. Gently press the platter into place to make sure that it
seats.
General Information2 - 14
Quantum Scale System
Adjusting the Scale Feet
There are four (4) Scale Feet located underneath the scale
system. You may need to adjust these feet slightly in the
event the scale isn’t sitting on the table/case properly.
Proper adjustment of these feet, helps you maintain the
proper scale balance.
To check scale balance:
1. Remove the Scale Platter.
2. Locate the Level on the Scale Sub-Platter. It can be seen
through a hole in the scale main housing.
3. Adjust the feet until the “bubble” is in the middle of the
level.
To increase the length of the scale feet:
1. Rotate the feet in the counterclockwise direction.
2. Rotate the lock nut until it is firmly against the scale base
housing to lock the adjustment into place.
To decrease the length of the scale feet:
1. Rotate the feet in the clockwise direction.
2. Rotate the lock nut until it is firmly against the scale base
housing to lock the adjustment into place.
2 - 15 General Information
Quantum Scale System
Adjusting Console Position
and Screen Contrast
Console Position
The Quantum is designed so that you can place the scale
anywhere in your operation and adjust the screen for best
visibility. This adjustment is done by two (2) means:
♦ Changing the Console Position
♦ Changing the Screen Contrast (Viewing Angle)
The Console can be pivoted among seven (7) different
positions. To adjust the console position:
1. PRESS the two (2) Console Adjustment Buttons located
on each side of the Console.
2. Pivot the Console to the desired position for best
viewing.
3. Release the Console Adjustment Buttons to lock it into
place.
General Information2 - 16
Quantum Scale System
Screen Contrast
Once you have positioned the Console, you may need to
adjust/set the Screen Contrast. This ensures that you can
see the screen details at the adjusted console position.
To change the screen contrast:
1. PRESS [CONTRAST ▼] to lighten the screen display
-- OR-- PRESS [CONTRAST ▲] to darken the screen
display.
HELP Key Functions
The Quantum is equipped with context sensitive Help
Screens to assist you in quick, efficient scale operation. The
HELP Function has four (4) levels of assistance.
♦ Help of “F” Keys
♦ About the Keyboard
♦ Basic Help
♦ Moving Through the System
☛Note
In addition to assisting you with scale operation, you will
also press HELP to access the On Screen Library. Refer to
the “On Screen Library” section later in this manual for a
complete explanation of this function.
2 - 17 General Information
Quantum Scale System
(F1) Help on “F” Keys
By pressing [F1] on the Help Screen, you get an explanation
of the functions that can be performed when you select the
various “F” Keys available for the current function (i.e., the
function for which you pressed HELP).
Example: From the Start a Run Screen:
1. PRESS [HELP].
2. PRESS [F1] to select Help on “F” Keys. You get an
explanation of Date/Time, the only “F” Key available on
that screen.
(F2) About the Keyboard
General Information2 - 18
By pressing [F2] to select “About the Keyboard,” you get a
detailed explanation of the following keys:
♦ ENTER
♦ ESCAPE
♦ ARROW KEYS
♦ BACKSPACE
♦ CLEAR
♦ POWER
♦ PRINT
♦ NEXT
♦ PREV (Previous)
♦ REZERO
♦ SAVE/RECALL
♦ FLASHKEYS
♦ SUPER MENU ON/OFF
Quantum Scale System
(F3) Basic Help
When you press [HELP], the default automatically sends
you to the Basic Help Screen(s) for the selected function or
field. As you might suspect, Basic Help gives you a brief
description of the function or selected field, including notes
to help you process the transaction better. From any other
HELP selection, PRESS [F3] to access Basic Help.
2 - 19 General Information
Quantum Scale System
(F4) Moving Through the
System
Moving Through the System is found by pressing [F4] while
in the HELP mode. When you select [F4], you get an
explanation of how to:
♦ Return to the Previous Screen
♦ Execute a Forced Operator Log-on
♦ Access the Supervisor Menu
General Information2 - 20
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