Hi-Touch Imaging Technologies CS-300 User Manual

HiTi Card Printer
CS-300
User Manual
Hi-Touch Imaging Technologies V.2007.03
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ACKNOWLEDGEMENTS
Microsoft, MS, MS-DOS and Windows are registered trademarks of Microsoft Corporations.
Pentium is a U.S. registered trademark of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Brands and product names are trademarks or registered trademarks of their
respective companies.
COPYRIGHT
The information contained in this document is subject to change without notice. Hi-Touch Imaging Technologies makes no warranty of any kind with regard to
this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hi-Touch Imaging Technologies shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, the performance, or the use of this material.
Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hi-Touch Imaging Technologies, except as allowed under copyright laws.
Hi-Touch Imaging Technologies, HiTi, HiTi company logo, Photo Desiree, Card Desiree, "Digital mini-lab just for you", HiTi name (written in Simplified Chinese or Traditional Chinese), are trademarks or registered trademarks in Taiwan, China and other countries using Hi-Touch Imaging Technologies.
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SAFETY INSTRUCTIONS
1. Read these instructions carefully. Keep these instructions for future reference. Follow all warnings and instructions as marked on the product.
2. Unplug this product from the wall outlet before cleaning. Do not use liquid detergents or aerosol cleaners. Use a damp cloth for cleaning.
3. Do not use this product near water.
4. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
5. Openings in the cabinet and at the bottom provide ventilation; to ensure a reliable operation of the product and to protect it form overheating, these openings should not be blocked or covered. Placing the product on a bed, sofa, rug, or other similar surface may never block the openings. These products should never be placed near or over a radiator or a heat register, or in a built-in installation, unless proper ventilation is provided.
6. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult with your dealer or with the local power company.
7. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the ampere rating of the extension cord. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
8. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other harmful risks. Refer all servicing to qualified service personnel.
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Instruction
Chapter 1
1-1 Check Accessories 6 1-2 Appearance Of CS-300 7 1-3 Install Power Cord & USB Cable 10 1-4 Install Cleaning Roller 11 1-5 Install Card & Ribbon 12
Chapter 2
2-1 Install Driver (Win 2000 & XP ) 15 2-2 Uninstall Driver (Win 2000 & XP ) 16 2-3 Install Card Desiree CS 17 2-4 Driver Instruction 18
Chapter 3
3-1 LCD Display Instruction 28 3-2 Operation Instruction 28
5 Hardware Installation 6
Software Installation 14
Operation Instruction 28
Chapter 4
Chapter 5
Appendix A Hi-Ti Card Printer Specification 44 Appendix B Safety Instructions 45 Appendix C Limited Warranty Statement 46 Appendix D FCC Compliance Statement 48 Appendix E Customer Service Information 53
Appendix F Order Information 55
How To Clean & Maintain 30
4-1 Clean Cleaning Roller 31 4-2 Clean Print Path 32 4-3 Clean TPH Head 33 4-4 Clean Air Filter 34 4-5 Clean Card-insert Mechanism 35 4-6 Clean Ribbon Sensor 36
Troubleshooting 37
5-1 Error Message & Solution 37
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Instruction
Thank you for choosing HiTi Card Printer. We hope this will just be the beginning of our long-term and successful association. With this HiTi card printer, you can easily and conveniently print high quality plastic cards, such as personalized ID cards/credit cards, membership cards,.…etc. Please read this manual carefully and complete the installation before operating the printer.
HiTi Card Printer CS-300 Features
Supports double-side printing. High quality printing. Supports multiple ribbon types. Supports various card types. Compatible with HiTi Card Desiree CS professional
software.
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Chapter 1 Hardware Installation
1-1 Check Accessories
Please make sure the following items are included when you unpack the card printer.
1.Card Output Hopper
2. Weight
3. USB Cable
5. User Manual
7. Cleaning Roller
4. Power Cord
6. CD
8. Cleaning Kit
If any of the above items is missing, please contact your nearest HiTi
customer-support facility or your local HiTi distributor. For detailed information, please refer to Appendix E: Customer Service Information.
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1-2 Appearance of CS-300
CS-300 Front side
A. Card Input Hopper
This is the Card Input Hopper for storing blank cards. Please insert the blank cards gently and remember to shield them with the built-in cover to avoid any dust entering in there.
B. Card thickness selection button
HiTi CS-300 provides four selections for thickness: 0.3 mm (10 mil), 0.5 mm (20 mil), 0.8 mm (30 mil) and 1.0 mm (40 mil). Please move and slide the selector for thickness to the correct thickness position, which matches the thickness of the cards in the Card Input Hopper.
C. LCD Display:
The status of the printer is displayed on the LCD screen, you can use [], [], [OK], [ESC] buttons to control the operation of the printer and for troubleshooting.
D. ID Button
To replace ribbon cartridges, please gently slide the ID button on the top of the printer to open the ribbon door.
E. Rejected box
When an error occurs during the reading/writing process for smart chips and/or magnetic cards, these cards are ejected into a rejected box, which holds about 20 cards. The system will show an error message when cards accumulate to around 20 pieces in the rejected box. Please remove these cards to continue the printing task.
F. Card Output Hopper
The printed cards will be placed here.
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CS-300 Back side
D C A
A. Power Switch
This switch turns the power of the printer on or off.
B. Power Socket
Connect your power cord here.
C. USB Connector
Please connect the printer to a controlling device, such as a PC or a laptop, hereby using the build-in USB connector.
D. Specification Label
Printer specification and detail information display label.
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Control Panel.
A. LED Light
Turn the power on. The printer will automatically initiate a system check and turn on the green LED light to indicate that the printer status is normal. If an error occurs, an error message will be shown on the LCD display and flash the LED. Please refer to “Chapter 5 Troubleshooting” for resolving this error message.
Status Light: Green LED means that the status of the card printer is normal. Error Light: Red LED means that an error has occurred. Please begin the
troubleshooting procedures.
B. LCD display
The device status and error messages are displayed on this LCD display.
C. Control Button
You can use [], [], [OK], [ESC] buttons to check the information and the status of the printer or use these buttons to initiate the cleaning process.
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1-3 Install Power Cord & USB Cable
1. Connect the printer to the AC power outlet using the supplied power cord.
2. Please connect the printer to a PC using the supplied USB Cable.
3. Turn on the “Power Switch". Before you turn on the “Power Switch”, please make sure that you have already installed the printer driver. Please refer to Chapter 2.
4. You will see a "New Hardware Found" message display on the PC screen. Then it will automatically initiate the printer driver.
5. The card printer will automatically check the printer status when you turn on the power. If the “status LED” lights stable green; that would indicate that the printer is ready. If the “error LED” lights on, please check the ERROR message displayed on the LCD display and look it up in the troubleshooting procedures.
6. Hardware and driver installation are finished.
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1-4 Install Cleaning Roller
cleaning roller
spool into the spool receivers. Turn the cleaning roller after its installation; if it
turns smoothly, then the installation of the cleaning roller should be correct. If it
Please install the cleaning roller before using the card printer.
Slide the ID button and lift the ribbon door up.
2. Open the cover of the cleaning module, as illustrated.
3. While holding the cover of the cleaning module open, insert the
does not turn smoothly, please re-install the cleaning roller.
4. Please close the cover of the cleaning module and close the ribbon door to finish the installation of the cleaning roller.
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1-5 Install Card & Ribbon
Please move and slide the selector for
rect thickness position
which matches the thickness of the card to
Card
on the weight to position the
be inserted in a specific
If the cards in the Card Input Hopper can not be picked up smoothly by the
printer, please make sure the cards are not sticking to each other by loosening
faces up. Then
please insert it horizontally into the Card
Input Hopper as the instructions indicate
The magnetic stripe faces down.
Then please insert it horizontally into
Card Input Hopper as the
instructions indicate on the Card
※※ The HiTi card printer package does not include cards and ribbons. You
can contact your local HiTi distributor or refer to Appendix E for consumer ordering information.
The Card Installation
1. thickness to the cor
be printed.
1. Insert a blank card, place the weight on the top and close the door of the Input Hopper. Please refer to the instruction weight properly, as illustrated.
2. Open the door of the Card Input Hopper.
Notes:
1. The card should be inserted horizontally into the Card Input Hopper. The
contact smart card and magnetic stripe card need to way, as illustrated.
2. or shuffling the cards with your finger.
*The contact smart card installation:
The smart card chip
on the Card Input Hopper.
*The magnetic stripe card
installation:
the Input Hopper.
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The Ribbon Installation
1. Remove the ribbon slack by rotating
the spool as illustrated.
3. Slide the ID button and lift the ribbon door up.
2. Remove the fastener on the ribbon as illustrated
4. Hold the ribbon cartridge handle and insert it into the printer as illustrated. Please make sure the drive gear is properly seated against the ribbon spool.
5. Close the ribbon door. Make sure the STATUS LED displays green light and
the LCD display shows “READY”.
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Chapter 2 Software Installation
System Requirements
Please make sure your PC conforms to the following requirements
Intel Pentium or compatible PC  Windows 2000/XP  128 MB RAM or higher  Available USB port  100 MB or more free hard disk space  CD-ROM Drive
.
Notice!!
1. Microsoft, MS, MS-DOS and Windows are registered trademarks of the Microsoft Corporation.
2. Pentium is a U.S. registered trademark of the Intel Corporation.
3. Brands and product names are trademarks or registered trademarks of their
respective companies.
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2-1 Install Driver (Windows 2000/XP)
1.Insert the “Driver CD” into the CD-ROM drive. If the installation doesn’t start
automatically; run the “autorun.exe” in the disk. Please select printer model “CS-300”.
2.Please select “Driver / HiTi CS-300” and install.
3.Click the “Start” button to install the driver.
4.Connect the printer to the PC using the USB cable and turn the printer on.
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5. In Windows 2000 or Windows XP, if there’s message dialog showing “Digital
Signature Not Found” or “Driver Incompatibility”, please click “Yes” to continue to install the driver.
6. After copying several files, the Windows 2000 / XP system recognizes this
printer and the installation will be finished.
2-2 Uninstall Driver
1. Under Control Panel/ Add Remove Programs, you can find “HiTi CS-300” Card Printer”.
2. Select [Remove] option, then the system will begin to uninstall the “HiTi CS-300” driver.
3. The Uninstall program will now prompt you to restart Windows.
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2-3 Install CardDesiree CS
1. Insert the “Driver CD” into the CD-ROM drive, if the disc doesn’t auto start,
then please execute the “autorun.exe” in the disc.
2. Select "Software / CardDesiree CS" and install.
3. Select language and destination; then press the “Start” button.
4. When the installation is finished, a pop-up message will appear to ask whether or not to place a "Card Desiree CS" icon on the Windows Desktop?
5. The "Card Desiree CS" installation is finished.
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