Hitachi s10v troubleshooting guide

First Edition, November 2005, SVE-3-001(B) All Rights Reserved, Copyright © 2005, Hitachi, Ltd. The contents of this publication may be revised without prior notice. No part of this publication may be reproduced in any form or by any means without permission
in writing from the publisher. Printed in Japan.
BI-SN-YS<IC-IC> (FL-MW20, AI8.0)

SAFETY PRECAUTIONS

Be sure to read this manual and all other attached documents carefully before installing, operating inspecting or conducting maintenance on this unit. Always use this unit properly. Be sure to carefully read the information about the device, the safety information and precautions before using this unit. Be sure that the person(s) responsible for maintenance receives and understands this manual completely.
This manual divides the safety precautions into DANGERs and CAUTIONs.
: Failure to observe these warnings may result in death or serious injury.
: Failure to observe these cautions may result in injury or property
Failure to observe any may lead to serious consequences.
All of these DANGERs and CAUTIONs provide very important precautions and should
always be observed.
Additional safety symbols representing a prohibition or a requirement are as follows:
DANGER
CAUTION
damage.
CAUTION
: Prohibition. For example, “Do not disassemble” is represented by:
: Requirement. For example, if a ground is required, the following will be shown:
1. Installation Precautions
REQUIREMENT
Fasten the mount base to a vertical surface. Fastening the mount base to a
horizontal surface lessens the heat dissipation effects and allows the temperature to rise, thereby rendering the module defective or incurring component parts deteriorati on.
Before installing the module, discharge any static buildup from your body
because static electricity may render the module defective.
Properly tighten the screws. If they are inadequately tightened, malfunction,
smoke emission, or combustion may occur.
DANGER
If an emergency stop circuit, interlock circuit, or similar circuit is to be
formulated, it must be positioned external to this module. If you do not observe this precaution, equipment damage or accident may occur when this module becomes defective.
Ensure that the employed external power source has overvoltage and
overcurrent protection functions.
The external power source voltage may create an electric shock hazard. If
you disconnect/connect the module or cable with the power supply switched on, you may inadvertently touch a power supply terminal and receive an electric shock or the equipment may become damaged due to short circuit or noise. Switch off the power supply before disconnecting/connecting the module or cable.
CAUTION
Use the module in an environment specified in the catalog and manual.
If you use the module in an environment where the module is subjected to high temperature, high humidity, dust, corrosive gas, vibration, or impact, a risk of electric shock, fire, or malfunction may result .
Observe the installation procedure stated in the manual.
If the module is improperly installed, it may drop, become defective, or malfunction.
Do not allow wire cuttings or other foreign matter to enter the module.
The entry of foreign matter in the module may result in a fire or cause the module to become defective or malfunction.
When the module is to be positioned at a location wher e it may become wet
with water, place it within a drip-proof enclosure to prevent it from becoming defective.
CAUTION
The module may become defective due to a high temperature, which may
result from heat dissipation failure. It may also mal functi on du e to electromagnetic interfer ence fro m nearby equipment. For heat dissipation and electromagnetic radiation minimization, provide the specified clearances among the module, its enclosure, and neighboring equipment.
The degree of temperature rise varies depending on how the module is
mounted. The mounting intervals specified in the manual should be used as a guide only. While a test run is conducted after completion of mounting, measure the temperature near the module to check whether it is within the specified range. If the measured temperature is beyond the specified range, increase the mounting intervals or provide forced air cooling with a cooling fan.
Dust or other foreign matter might accumulate on the connector, resulting in
poor contact. Immediately after the module is unpacked, perform the mounting and wiring procedures.
To prevent the module from being dam ag ed, obser v e the foll owing precautions
when you mount or demount the module:
Before mounting the module to the mount base connector, check that the connector pins are properly aligned and not bent, broken, or soiled with dirt or the like.
Ensure that the module is parallel to the mount base vertical surface as shown below when mounting. If you connect a module to or disconnect it from its connector while it is tilted, the connector pins may become damaged.
Mount base
Bad example
Module
Good example
PROHIBITION
Do not take the insulation sheets off the mount base. These insulation sheets electrically insulate the modules from the mount base.
PROHIBITION
Do not disassemble or modify the module. Failure to observe this precaution may result in a fire or cause the module to become defective or malfunction.
2. Wiring Precautions
REQUIREMENT
To provide protection against short circuit, furnish the external power source
with a fuse or circuit protector. Ensure that the employed circuit protector is rated as specified.
Before supplying power to the equipment, thoroughly check the wiring
connections.
Surge voltage may cause malfunction or damage to this product. When you
connect coils, such as relays, to the PCsOK output circuit, be sure to add surge-absorbing diodes or the equivalent to that circuit. The peak reverse voltages of these diodes must be at least 10 times as high as the circuit voltage and their forward currents must be larger than the load current.
Before making power supply wiring connections, make sure that no voltage is
applied to the power cable. Immediately after completion of power supply wiring, be sure to install the terminal cover.
Ensure that the communication, power supply, motive power, and other cables
are routed apart from each other. It is essential that the inverter, motor, power regulator, and other motive power cables be routed at least 300 mm away from the other types of cables. Also, be sure that the communication and motive power cables are routed within separate conduits.
DANGER
Electric shock hazards exist so that you might suffer burns or become electrocuted. Further, the system might malfunction due to noise interference. Therefore, ground the line ground (LG), frame ground (FG), and shield cable (SHD).
REQUIREMENT
Insulate the mount base from the enclosure. To keep the mount base
insulated, avoid removing the insulation sheets that are supplied with the mount base.
The LG is a ground terminal for power supply noise. The FG and SHD are
ground terminals for the noise in the remote I/O, communication module and other external interface lines. To avoid interference between the ground terminals, separately ground the LG and FG.
Connect each module's FG terminal to the FG terminal provided on the mount
base and ground those terminals properly. The FG terminals for remote I/O lines and JPCN-1 (J.NET or IR.LINK) lines must be grounded at one place (LPU unit) for each line -- the FG terminals of remote I/O station and JPCN-1 station (J.Station or IR.Station) modules that can be grounded at the same place as is the LPU unit must all be grounded.
CAUTION
If the input voltage for the power supply module is within the specified range
but close to the upper or lower limit, you should conclude that an input power problem exists, and ask the power supply facility manager to conduct an inspection.
Be sure that the power source for supplying power to various modules is rated
as specified. The use of a differently rated power source may cause a risk of fire.
Ensure that the same power source is used for output module external power
source (for supplying power to the +V terminal) and load power supply. The use of different power sources may cause a risk of malfunction.
Only qualified personnel should be allowed to make cable connections.
Incorrect wiring connections may cause a risk of fire, malfunction, or electric shock.
PROHIBITION
To avoid noise-induced malfunction, do not bundle the 100 VAC/100 VDC wiring and network cable together, but route them at least 100 mm away from each other.
3. Operating Precautions
REQUIREMENT
Before terminating this product (by shutting down or resetting), check that all
the peripheral equipment is already stopped or will not be affected by the termination.
Failure of an installed module may damag e the contents of memory spaces.
Be sure to make a backup copy of any important data in memory.
Overheating may cause a fire or unit failure. Where the ambient temperature
reaches 48°C or higher, lower the maximum output current that can be drawn from the power supply module. By taking into consideration the environment where the unit is mounted, install a cooling fan in the housing enclosure or reduce the number of modules mounted.
DANGER
The input/output currents of I/O modules must be within their maximum
allowable current values. If an overcurrent flows in the I/O module, its component parts may be damaged, r esulti ng i n an accident, fir e , or fail ure.
If the module emits smoke or foreign odor, immediately switch off the power
supply and investigate the problem cause.
While the power is applied, never touch a terminal strip or connector pin. If
you touch a terminal strip or connector pin while the power is applied, you may receive an electric shock.
CAUTION
Before changing the program, generating a forced output, or performing the
RUN, STOP, or like procedure during an operation, thoroughly verify the safety because the use of an incorrect procedure may cause equip ment d amag e or other accident.
When you switch on the power supply, follow the specified power-on
sequence. Failure to follow the specified sequence may cause equipment damage or other accident.
CAUTION
Do not use a transceiver, cellular phone, or similar device near the unit
because unit malfunction or system failure may occur due to noise.
The parts, which used gallium arsenic (GaAs) for a photo coupler and LED, are
included in this product. GaAs is specified as a harmful object by law. Take special care when handling the product, in particular, scrapping it. Before scrapping the product, ask a professional waste disposal dealer in charge of scrapping work.
To avoid malfunction, ensure that the power supply is switched on and off at
intervals of longer than 1 second.
PROHIBITION
Do not carry out any installation, wiring, handling, and remodeling not covered
in this manual. The manufacturer is not liable to any damage to the product and peripheral equipment and/or bodily injury due to such an improper practice.
Never insert your finger or foreign matter into the gap between a connector
and the mount base. Disregarding this rule may result in a bodily injury..
This manual provides troubleshooting information for the following hardware and program products:
(SVE-3-001(B))
<Hardware products>
LPU (LQP510) J.NET (LQE540) CMU (LQP520) J.NET-INT (LQE545) Power supplies (LQV000/LQV100/LQV020) IR.LINK (LQE546) ET.NET (LQE520/LQE720) D.NET (LQE570/575) SD.LINK (LQP530) SV.LINK (LQE521) OD.RING (LQE510/515) EQ.LINK (LQE701) FL.NET (LQE500/502) RI/O (LQS000) CPU LINK (LQE550) J.Station (LQS020) RS-232C (LQE560) IR.Station (LQS021) RS-422 (LQE565) D.Station (LQS070)
<Program products>
S-7895-01 “S10Tools SYSTEM” 01-08 S-7895-02 “LADDER CHART SYSTEM” 01-08 S-7895-03 “HI-FLOW SYSTEM” 01-06 S-7895-07 “CPMS DEBUGGER SYSTEM” 01-01 S-7895-09 “BACKUP RESTORE SYSTEM” 01-03 S-7895-10 “RPDP/S10V SYSTEM” 01-00B S-7895-11 “NX/ACP-S10V” 01-00 S-7895-12 “NX/Ladder” 01-00 S-7895-13 “NX/Tools-S10V SYSTEM” 01-01 S-7895-14 “NX/HOST-S10V” 01-00 S-7895-22 “CPU LINK SYSTEM” 01-00 S-7895-24 “EXTERNAL SERIAL LINK SYSTEM” 01-00 S-7895-27 “J.NET SYSTEM” 01-01 S-7895-28 “OD.RING/SD.LINK SYSTEM” 01-00 S-7895-29 “ET.NET SYSTEM” 02-00 S-7895-30 “FL.NET SYSTEM” 01-00 S-7895-31 “D.NET SYSTEM” 01-01 S-7895-36 “IR.LINK SYSTEM” 01-00 S-7895-38 “BASE SYSTEM” 01-04 S-7895-41 “EQ.LINK SYSTEM” 01-01 S-7895-60 “RCTLNET” 01-00
<Changes added to this manual>
Description of added changes Page
New information is added to Section 3.4, “Backing Up and Restoring.” 64 Section 3.16, “ET.NET (LQE720) Error Information,” is newly added. 165 Section 3.17, “Error Freeze Information,” is newly added. 168 Section 3.18, “Memory Dump Procedure,” is newly added. 173 Section 3.19, “Network Information,” is newly added. 177 Section 3.20, “Network Maintenance Commands,” is newly added. 200 Error log information is added to Subsection 4.2.2, “CMU (model LQP520) error log
info and required actions.” Error log information is added to Subsection 4.2.13, “EQ.LINK (model LQE701)
error log info and required actions.” Error log information is added to Subsection 4.2.14, “ET.NET (model LQE720) error
log info and required actions.” Error log information is added to Subsection 4.2.15, “NCP-F (model LQE780-Z)
error log info and required actions.” Error log information is added to Subsection 4.2.16, “LANCP (model LQE790-Z/
LQE795-Z) error log info and required actions.” Section 4.3, “CMU Error Message Format,” is newly added. 255 Section 4.4, “RPDP Error Log Display Guide,” is newly added. 259 Section 4.5, “Maintenance Commands,” is newly added. 340 New error messages are added to Subsection 5.1.12, “Error messages from the
EQ.LINK SYSTEM.” New error messages are added to Subsection 5.1.13, “Error messages from the
BACKUP RESTORE SYSTEM.”
222
244
246
249
254
370
371
New error messages are added to Subsection 5.1.14, “Error messages from the NX/Tools-S10V SYSTEM.”
New error messages are added to Subsection 5.1.15, “Error message from the tools.” 376 (SVE-3-001(B))
<Changes added to program products>
Program product Description of added changes
S-7895-29, “ET.NET SYSTEM”, 02-00 ET.NET (LQE720) support is newly added. S-7895-38, “BASE SYSTEM”, 01-04 ET.NET (LQE720) support is newly added. S-7895-41, “EQ.LINK SYSTEM”, 01-01 EQ.LINK (LQE701) support is newly added.
In addition to the above changes, all the unclear descriptions and typographical errors found are also corrected without prior notice.
372

Revision record

Revision No. Revision Record (revision details and reason for revision) Month, Year Remarks
B First Edition November 2005

PREFACE

Thank you for purchasing Hitachi’s programmable controller (S10V). This manual provides information on how to perform troubleshooting correctly when a problem arises with the product. Please read this manual carefully when troubleshooting the product, and use the product properly.
The S10V product is available in two types: standard model and environmentally resistant model. The environmentally resistant model has thicker platings and coatings than those for the standard model. The model number of the environmentally resistant model is marked by adding the suffix “-Z” to the model number of the standard model.
(Example) Standard model: LQP510 Environmentally resistant model: LQP510-Z
This manual is applicable to both the standard model and environmentally resistant models. Although the descriptions contained in this manual are based on the standard model, follow the instructions set forth in this manual for proper use of the product even if you use the environmentally resistant model.
<Trademarks> Microsoft® Windows® operating system, Microsoft® Windows® 95 operating system, Microsoft®
Windows® 98 operating system, Microsoft® Windows® 2000 operating system, Microsoft® Windows® XP operating system are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Ethernet® is a registered trademark of Xerox Coporation. DeviceNet is a registered trademark of ODVA (Open DeviceNet Vendor Association, Inc.) MELSEC is a trademark of Mitsubishi Electric Corporation.
<Note for storage capacity calculations> Memory capacities and requirements, file sizes and storage requirements, etc. must be calculated
according to the formula 2n. The following examples show the results of such calculations by 2n (to the right of the equals signs). 1 KB (kilobyte) = 1024 bytes 1 MB (megabyte) = 1,048,576 bytes 1 GB (gigabyte) = 1,073,741,824 bytes
As for disk capacities, they must be calculated using the formula 10n. Listed below are the results
of calculating the above example capacities using 10n in place of 2n. 1 KB (kilobyte) = 1000 bytes
2
1 MB (megabyte) = 1000 1 GB (gigabyte) = 10003 bytes
bytes
i

CONTENTS

1 PRELIMINARY CHECKING.............................................................................................. 1
2 TROUBLESHOOTING........................................................................................................ 5
2.1 Troubleshooting Procedure............................................................................................... 6
2.2 Troubleshooting Maps ...................................................................................................... 7
LPU
None of the LED indicators comes on.............................................................................. 8
The ERR indicator (LED) is lit......................................................................................... 8
The remote I/O process produces outputs but does not accept inputs.............................. 9
The PCs OK output is OFF. ............................................................................................. 9
The sequence program does not run................................................................................. 10
A DI/O or AI/O module mounted on the same mount base
as is the LPU module does not run normally.................................................................... 10
CMU
Data communication is not possible with the Tool (personal computer or PC)............... 11
PS Power supply
The POWER ON indicator (LED) does not come on....................................................... 12
FL.NET
The TX and RX indicators (LEDs) do not come on normally.......................................... 13
The LER indicator (LED) is lit......................................................................................... 13
Other problems ................................................................................................................. 13
Common network problems and troubleshooting ............................................................ 14
FL.NET usage precautions ............................................................................................... 17
OD.RING, SD.LINK
The TX and RX indicators (LEDs) do not come on normally.......................................... 18
The ERR indicator (LED) is lit......................................................................................... 18
ET.NET (LQE520)
Communication is initially not possible........................................................................... 19
Communication is not possible with the Tool (PC) ......................................................... 20
SV.LINK
The TX and RX indicators (LEDs) do not come on normally.......................................... 21
The ERR indicator (LED) is lit......................................................................................... 21
Other problems ................................................................................................................. 21
ii
J.NET, J.NET-INT
The TX and RX indicators (LEDs) do not come on normally.......................................... 22
The ERR indicator (LED) is lit......................................................................................... 23
Other problems.................................................................................................................. 23
IR.LINK
The TX and RX indicators (LEDs) do not come on normally.......................................... 24
The ERR indicator (LED) is lit......................................................................................... 25
Other problems.................................................................................................................. 25
CPU LINK Inter-CPU link
The LINK indicator (LED) does not come on.................................................................. 26
RC-232C, RS-422
The TX and RX indicators (LEDs) do not come on normally.......................................... 27
The ERR indicator (LED) is lit......................................................................................... 27
D.NET
The MNS indicators (LEDs) do not come on normally.................................................... 28
Other problems.................................................................................................................. 28
EQ.LINK
The TX and RX indicators (LEDs) do not come on normally.......................................... 29
The LER indicator (LED) is lit......................................................................................... 29
Other problems.................................................................................................................. 29
Common network problems and troubleshooting............................................................. 30
EQ.LINK usage precautions. ............................................................................................ 31
ET.NET (LQE720)
Communication is initially not possible. .......................................................................... 32
Communication is not possible with the Tool (PC).......................................................... 33
Data transmission is not possible from ladder applications.............................................. 33
Data transmission is not possible from HI-FLOW applications....................................... 33
RI/O
The RI/O indicator (LED) does not come on.................................................................... 34
J.Station
The J-NET indicator (LED) does not come on normally.................................................. 35
The ERR indicator (LED) is lit......................................................................................... 35
IR.Station
The TX/RX indicator does not come on normally............................................................ 36
The ERR indicator (LED) is lit......................................................................................... 36
iii
D.Station
The MNS indicators (LEDs) do not come on normally.................................................... 37
Other problems ................................................................................................................. 37
A.INPUT Analog input
Input data cannot be input normally................................................................................. 38
A.INPUT Scan-type analog input
Input data cannot be input normally................................................................................. 39
A.OUTPUT Analog output
The output voltage and current are abnormal................................................................... 40
D.INPUT Digital input
None of the input points is turned on. .............................................................................. 41
Only a particular input point is not turned on................................................................... 41
None of the input points is turned off............................................................................... 42
The input is turned on of off irregularly........................................................................... 42
Only a particular input point is not turned off.................................................................. 42
D.OUTPUT Digital output
None of the load points is turned on................................................................................. 43
Only a particular load point is not turned on.................................................................... 43
None of the load points is turned off................................................................................ 44
Only a particular load point is not turned off. .................................................................. 44
The load is turned on of off irregularly............................................................................. 45
D.IN/OUT Digital input/output
Input or output is malfunctioning..................................................................................... 46
COUNTER Pulse counter
The counter does not count pulses.................................................................................... 47
The count value is not correct........................................................................................... 48
No external comparison output is produced..................................................................... 48
Tool (personal computer) connection
No connection can be established with the PCs (via RS-232C)....................................... 49
No connection can be established with the PCs (via Ethernet [ET.NET module]).......... 49
3 TECHNICAL SUPPORT INFORMATION ........................................................................ 51
3.1 Remote I/O Troubleshooting ............................................................................................ 52
3.2 LPU Error Information Detail Table................................................................................. 58
3.3 Clearing the Entire Memory.............................................................................................. 63
3.4 Backing Up and Restoring................................................................................................ 64
iv
3.5 Performance....................................................................................................................... 85
3.6 Address Space Maps ......................................................................................................... 88
3.7 Registers............................................................................................................................ 93
3.7.1 Ladder instructions and usable registers.................................................................... 93
3.7.2 Register numbers....................................................................................................... 95
3.7.3 System registers......................................................................................................... 97
3.8 Memory Maps for Optional Modules................................................................................ 107
3.9 FL.NET (Model LQE500/LQE502) Error Information..................................................... 116
3.10 OD.RING (Model LQE510/515) and SD.LINK (Model LQE530)
Communication Traces................................................................................................... 119
3.11 ET.NET (Model LQE520) Error Information................................................................. 126
3.11.1 Error codes from the socket handler........................................................................ 126
3.11.2 Routing information setting error table................................................................... 129
3.12 SV.LINK (Model LQE521) Error Information............................................................... 130
3.13 J.NET (Model LQE541), J.NET-INT (Model LQE547), and
IR.LINK (Model LQE548) Trace Information............................................................... 132
3.13.1 Command and response buffers .............................................................................. 132
3.13.2 Data send and data receive buffers .......................................................................... 134
3.13.3 Error counters.......................................................................................................... 136
3.13.4 Trace........................................................................................................................ 137
3.14 RS-232C (Model LQE560) and RS-422 (Model LQE565) Trace Information.............. 140
3.14.1 Communication tracing........................................................................................... 140
3.14.2 Handler tracing........................................................................................................ 142
3.14.3 H-7338 error tracing................................................................................................ 144
3.14.4 Error counters.......................................................................................................... 146
3.15 D.NET (Model LQE570/575) Statistical and Error Information.................................... 147
3.16 ET.NET (Model LQE720) Error Information................................................................. 165
3.16.1 Error codes from the socket handler........................................................................ 165
3.17 Error Freeze Information................................................................................................. 168
3.18 Memory Dump Procedure............................................................................................... 173
3.19 Network Information....................................................................................................... 177
3.19.1 Displaying network information.............................................................................. 177
3.19.2 Network information details.................................................................................... 179
3.20 Network Maintenance Commands.................................................................................. 200
3.20.1 Usage....................................................................................................................... 201
v
4 ERROR LOG INFORMATION........................................................................................... 217
4.1 Displaying Error Log Information .................................................................................... 218
4.2 Error Log Information and Required Actions................................................................... 219
4.2.1 LPU (model LQP510) error log info and required actions....................................... 219
4.2.2 CMU (model LQP520) error log info and required actions...................................... 222
4.2.3 FL.NET (model LQE500/502) error log info and required actions.......................... 226
4.2.4 OD.RING (model LQE510/515) error log info and required actions....................... 228
4.2.5 ET.NET (model LQE520) error log info and required actions................................. 229
4.2.6 SV.LINK (model LQE521) error log info and required actions............................... 230
4.2.7 SD.LINK (model LQE530) error log info and required actions............................... 231
4.2.8 J.NET (model LQE541) / J.NET-INT (model LQE547) error log info
and required actions.................................................................................................. 232
4.2.9 IR.LINK (model LQE548) error log info and required actions ................................ 235
4.2.10 CPU LINK (model LQE550) error log info and required actions ............................ 238
4.2.11 RS-232C (model LQE560) / RS-422 (model LQE565) error log info
and required actions.................................................................................................. 239
4.2.12 D.NET (model LQE570/575) error log info and required actions............................ 242
4.2.13 EQ.LINK (model LQE701) error log info and required actions............................... 244
4.2.14 ET.NET (model LQE720) error log info and required actions................................. 246
4.2.15 NCP-F (model LQE780-Z) error log info and required actions................................ 249
4.2.16 LANCP (model LQE790-Z/795-Z) error log info and required actions................... 254
4.3 CMU Error Message Formats........................................................................................... 255
4.3.1 Panic log error message formats............................................................................... 255
4.3.2 Non-panic log error message formats....................................................................... 256
4.4 RPDP Error Log Display Guide........................................................................................ 259
4.4.1 Reading the error log................................................................................................. 259
4.4.2 Types of error logs.................................................................................................... 261
4.4.3 Error log details and analysis.................................................................................... 263
(1) Program error ............................................................................................................ 263
(2) Macro parameter check error.................................................................................... 270
(3) I/O error..................................................................................................................... 272
(4) Watchdog timer timeout error................................................................................... 286
(5) Module error ............................................................................................................. 287
(6) Kernel warning.......................................................................................................... 297
(7) Kernel information.................................................................................................... 298
(8) System down -- system error..................................................................................... 299
vi
(9) System down -- kernel trap........................................................................................ 301
(10) System down -- built-in subroutine error.................................................................. 302
(11) System down -- built-in subroutine stoppage............................................................ 304
(12) ADT error.................................................................................................................. 305
(13) Memory error............................................................................................................. 310
(14) System bus error........................................................................................................ 324
(15) Other error................................................................................................................. 334
4.4.4 Reading the DHP trace information.......................................................................... 335
4.5 Maintenance Commands................................................................................................... 340
5 APPENDIX........................................................................................................................... 349
5.1 Tool Error Messages ......................................................................................................... 350
5.1.1 Error messages from the LADDER CHART SYSTEM ........................................... 350
5.1.2 Error messages from the HI-FLOW SYSTEM......................................................... 359
5.1.3 Error messages from the BASE SYSTEM................................................................ 362
5.1.4 Error messages from the FL.NET SYSTEM............................................................. 363
5.1.5 Error messages from the OD.RING/SD.LINK SYSTEM......................................... 363
5.1.6 Error messages from the ET.NET SYSTEM ............................................................ 364
5.1.7 Error messages from the J.NET SYSTEM................................................................ 365
5.1.8 Error messages from the IR.LINK SYSTEM............................................................ 366
5.1.9 Error messages from the CPU LINK SYSTEM........................................................ 367
5.1.10 Error messages from the EXTERNAL SERIAL LINK SYSTEM............................ 367
5.1.11 Error messages from the D.NET SYSTEM .............................................................. 368
5.1.12 Error messages from the EQ.LINK SYSTEM .......................................................... 370
5.1.13 Error messages from the BACKUP RESTORE SYSTEM....................................... 371
5.1.14 Error messages from the NX/Tools-S10V SYSTEM................................................ 372
5.1.15 Error messages from the tools................................................................................... 376
5.2 Trouble Report .................................................................................................................. 377
vii

FIGURES

Figure 3-1 Address Space Map of the LPU Unit.................................................................. 88
Figure 3-2 Address Space Map to the PIO-RAM Bit Area.................................................. 89
Figure 3-3 Address Space Map to the PIO-RAM Word Area (1)........................................ 90
Figure 3-4 Address Space Map to the PIO-RAM Word Area (2)........................................ 91
Figure 3-6 Trace Area Structure........................................................................................... 137
Figure 3-7 Trace Data Area Structure (for J.NET and J.NET-INT)..................................... 138
Figure 3-8 Trace Data Area Structure (for IR.LINK)........................................................... 139
Figure 3-9 Stack Frame Details (1) ...................................................................................... 171
Figure 3-10 Stack Frame Details (2) ...................................................................................... 172
Figure 3-11 Binary File Format for Memory Dumps............................................................. 174
Figure 4-1 Example of a Displayed Error Log..................................................................... 259
Figure 4-2 Program Error Analysis Procedure..................................................................... 266
viii

TABLES

Table 3-1 Memory Areas Subjected to Backing up and Restoring....................................... 64
Table 3-2 Backup Areas Used by Optional-Module Setting Tools....................................... 80
Table 3-3 Backup Areas ........................................................................................................ 82
Table 3-4 Items Displayed in the [Performance] Window.................................................... 85
Table 3-5 Usable Registers.................................................................................................... 93
Table 3-6 Register Numbers.................................................................................................. 95
Table 3-7 System Registers................................................................................................... 97
Table 3-8 Error Codes from the Socket Handler (LQE520).................................................. 126
Table 3-9 Trace Buffer Structure (for Communication Tracing).......................................... 140
Table 3-10 Trace Data Area Details (for Communication Tracing)........................................ 141
Table 3-11 Trace Buffer Structure (for Handler Tracing) ....................................................... 142
Table 3-12 Trace Data Area Details (for Handler Tracing)..................................................... 143
Table 3-13 Trace Buffer Structure (for H-7338 Error Tracing) .............................................. 144
Table 3-14 Trace Data Area Details (for H-7338 Error Tracing)............................................ 145
Table 3-15 Error Codes in H-7338 Error Trace Information .................................................. 145
Table 3-16 Error Counters....................................................................................................... 146
Table 3-17 Error Codes from the Socket Handler .................................................................. 165
Table 4-1 Panic Log Error Message Formats........................................................................ 255
Table 4-2 Panic Log Default Error Messages........................................................................ 255
Table 4-3 Non-Panic Log Error Message Formats................................................................ 256
Table 4-4 Non-Panic Log Default Error Messages ............................................................... 257
Table 4-5 Types of OS Error Logs........................................................................................ 261
Table 4-6 Types of NXACP Error Logs................................................................................ 262
Table 4-7 Program Error Message Format............................................................................ 264
Table 4-8 Error Codes, Subtitles, and Their Meanings (for Program Errors)....................... 265
Table 4-9 Macro Parameter Check Error Message Format................................................... 270
Table 4-10 Predefined Supervisory Macro Codes and Macro Names Identified by Them..... 271
Table 4-11 I/O Error Message Format..................................................................................... 272
Table 4-12 Error Detail Data for Built-in LANCE-/LANCE-Detected I/O Errors
(EC=0x078013XX)............................................................................................... 274
Table 4-13 Error Detail Data for Built-in LANCE PCI Bus I/O Errors
(EC=0x078014XX)............................................................................................... 276
Table 4-14 Error Detail Data for LANCP I/O Errors (EC=0x078016XX) ............................. 281
Table 4-15 Error Detail Data for Driver-Detected I/O Errors (EC=0x078015XX) ................ 282
ix
Table 4-16 I/O Error Message Format.................................................................................... 283
Table 4-17 Error Codes, Subtitles, and Their Meanings (for I/O Errors)............................... 284
Table 4-18 Error Detail Data for ROM Board Errors............................................................. 284
Table 4-19 Watchdog Timer Timeout Error Message Format................................................ 286
Table 4-20 Module Error Message Format............................................................................. 287
Table 4-21 Error Codes, Subtitles, and Their Meanings (for Module Errors)........................ 288
Table 4-22 MSW Detail Data for Modules............................................................................. 291
Table 4-23 Kernel Warning Message Format......................................................................... 297
Table 4-24 Error Code and Its Meaning (for Kernel Warnings)............................................. 297
Table 4-25 Kernel Information Message Format.................................................................... 298
Table 4-26 System Down (System Error) Message Format.................................................... 299
Table 4-27 Error Codes, Subtitles, and Their Meanings (for System Errors)......................... 300
Table 4-28 Kernel Trap Message Format ............................................................................... 301
Table 4-29 System Down (Built-in Subroutine Error) Message Format ................................ 302
Table 4-30 Error Codes, Subtitles, and Their Meanings (for Built-in Subroutine Errors) ..... 303
Table 4-31 System Down (Built-in Subroutine Stoppage) Message Format.......................... 304
Table 4-32 ADT Error Message Format................................................................................. 305
Table 4-33 Memory Error Message Format............................................................................ 310
Table 4-34 The Set Values of MST_TYPE and MST_INFO................................................. 323
Table 4-35 System Bus Error Message Format....................................................................... 324
Table 4-36 Error Codes........................................................................................................... 333
Table 4-37 Other-Error Message Format................................................................................ 334
Table 4-38 DHP Codes........................................................................................................... 336
x
1 PRELIMINARY
CHECKING
1 PRELIMINARY CHECKING
Perform the following preliminary checks to eliminate obvious problems before troubleshooting the product:
Check that terminating resistors are connected to both ends of the inter-LPU links chain
established. Both ends of the inter-LPU link line must be terminated with terminating resistors.
Terminating resistor
LPU LPU LPU
Terminating resistor
Check that terminating resistors are connected to both ends of the remote I/O line.
Both ends of the remote I/O line must be terminated with terminating resistors.
LPU
Remote I/O
Remote I/O
Terminating resistor
Terminating resistor
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Is the cabling correct?
Check the cables for disconnection or incorrect connection.
Are the modules mounted correctly?
Check that no set screws are loosened.
1 PRELIMINARY CHECKING
- 3 -
1 PRELIMINARY CHECKING
Is grounding correct?
• Do not ground the D.NET module in the same place where high-voltage equipment is grounded. They must be grounded in separate places.
• Perform grounding work conforming to Class D* or higher grounding standard.
Are the LG and FG separated?
• Be sure to separate the LG from the FG or vice versa because power noise enters the FG via the LG. Failure to observe this rule may result in an equipment malfunction.
• Ground the LG at the power supply side.
LG
FG
FG
FG
LG is here! FG is over there!
* Class D grounding is defined in the Technical Standard for Electrical Facilities of Japan. This
standard states that the grounding resistance must be 100 ohms or less for equipment operating on 300 VAC or less, and 500 ohms or less for devices that shut down automatically within 0.5 seconds when shorting occurs in low tension lines.
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2 TROUBLESHOOTING

2 TROUBLESHOOTING
g

2.1 Troubleshooting Procedure

A problem occurs.
Check out indications on the individual modules’ LEDs, error log, and the ON/OFF status of the load.
Is an abnormal module found?
NO
Perform all necessary checking and take appropriate remedial action, as described in Section 2.2, “Troubleshootin
YES
Map.”
Is the problem
solved?
YES
End of troubleshooting
NO
Fill out a trouble report form exemplified in Section
5.2, “Trouble Report.”
Contact your local source of supply.
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