Hitachi DDS 40, DDS 32 User Guide

32/40 PPM

User’s Guide

Imaging Solutions, Inc.

1757 Tapo Canyon Rd.

Simi Valley, CA 93063

March 1999

335547-002, Revision B

No part of this document may be reproduced without the expressed permission of Hitachi Koki Imaging Solutions, Inc.

The material in this document is for informational purposes and is subject to change without notice. Hitachi Koki Imaging Solutions, Inc. assumes no responsibility for errors or omissions in this document. No liability is assumed for any damages resulting from the use of the information it contains.

TRADEMARKS

Hitachi Koki Imaging Solutions, Inc., Digital Document Server, DDS, DDS 32, DDS 40, DDS 32/40, ScanCenter, and their associated logo marks, are trademarks of Hitachi Koki Imaging Solutions, Inc.

Microsoft Windows, Windows NT, and Windows 95 are trademarks of Microsoft Corporation.

Centronics is a trademark of Centronics Data Computer Corporation.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd.

PCL, PCL 5e, and LaserJet are trademarks of Hewlett-Packard Company.

PostScript is a registered trademark of Adobe Systems, Inc.

Ethernet is a registered trademark of Xerox Corporation.

Macintosh is a trademark of Apple Computer, Incorporated.

All other trademarks are the property of their owners.

NOTICE TO USER

In an effort to meet the demands of a rapidly changing technology, the manufacturer is continually developing new features and functions to meet your changing printing or printer needs. As a result, this manual may not exactly reflect future changes made to the product. Please be sure to consult all manual updates or addenda when using this product’s documentation.

Preface

About This Manual

This manual provides easy access to the information you need to operate the 32/40 PPM (Pages Per Minute) Digital Printer/Copier laser printer.

NOTE:

This user’s guide is intended to be viewed online.

If you are viewing it online, please refer to the bookmarks on the left to locate information on specific topics. Click on the arrows to see expanded topic lists. Click on the same arrow to reduce the list size.

Throughout the book, click on page references to go to the page number cited. For example, for information on Customer Support, click on the following reference: (see page -iv)

To find out about a specific topic, refer to:

■Chapter 1: Printer Overview -- For printer components and features.

■Chapter 2: Using the Operator Control Panel -- To access and use the menus, liquid crystal display (LCD) window and input keys.

■Chapter 3: Printing and Paper Handling -- For media recommendations and paper handling procedures.

■Chapter 4: Using the Fax -- To enable and operate the Fax modem.

■Chapter 5: Solving Printer Problems -- To identify and solve printing problems.

■Chapter 6: Care and Maintenance -- To keep the printer in good working condition.

■Appendix A: Safety Information -- For Safety information and printer characteristics, including environmental and electrical requirements.

■Appendix B: Specifications-- For printer specifications.

■Appendix C: Using Printer Monitor -- To monitor print jobs and printer status.

■Appendix D: Status and Error Messages -- To find out about the system status and error messages, and Remote Diagnostics.

■Glossary -- For definitions of terms and acronyms

■Index -- For specific page references.

For More Information

Refer to related documents for more details about printer installation, applications, maintenance and accessories, as follows:

Online documents:

■to find out how to set up the printer on your network, refer to the Print Server Module (PSM) Virtual Printer Technology User’s Guide.

■to find out about the ScanCenter operations, refer to the ScanCenter User’s Guide.

Related publications:

■Read Me First

■Quick Reference Card

■Getting Started

■ScanCenter Quick Reference Card

■Printer Service Manual

■Controller Service Manual

■ScanCenter Service Manual

■Illustrated Parts List (IPL)

■Programming Guide

Audience

This manual is written for those persons responsible for operating the printer. A basic understanding of computer equipment and its operations is required.

Manual Conventions

The following conventions are used in this manual:

■Bold and Italics are used sparingly for emphasis.

■ Information you enter: Looks Like This.

■Key Names (or Labels): Look Like This.

■ System messages: Look Like This.

■Variable user information: Looks Like This.

Pay particular attention to Notes, Cautions and Warnings. These alert you to critical information, as follows:

NOTE:

Provides important additional information.

CAUTION!

Alerts you to an operating procedure, practice, or condition that, if not strictly observed, might result in damage to the equipment.

WARNING!

Alerts you to an operating procedure, practice, or condition that, if not strictly observed, can result in safety hazards to personnel, severe injury, or loss of life.

iii

Customer Support

For Technical support and other printer information, call:

U.S. and Canada

In-Warranty Technical Support: 805-578-4455

Out-of-Warranty Technical Support: 900-407-3783

On-Site Repair Services: 800-887-8848

Depot Repair Services: 888-372-6659

Fax Document-On-Demand: 805-578-9255

Computer Bulletin Board: 805-578-9251

Web Site: http://www.hitachi-hkis.com

Europe: + 353 1-803-6500

Pacific Rim: 61 2-9975-5866

Or, your local Company Representative or Distributor.

Supplies Ordering

For ordering printer supplies, call:

U.S. or Canada: 1-800-232-2141

Europe: +353-1-803-6500

Australia or New Zealand: 1-800-023-185

Singapore: 65-741-8948

Or, your local Company Representative or Distributor.

Spare Parts Ordering

Contact your local Company Representative or Distributor.

Disclaimer

Table of Contents

Preface

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Supplies Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Spare Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Chapter 1. Printer Overview

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-1
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-2
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-4
Printer Languages and Emulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-4
Printer Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-4
Interfaces (I/O) Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-4
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-5
Base Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-6
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.1-8
Printer Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-10
Operator Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-10
Inside the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-11
Start-Up Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-12
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-12
Powering Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-14
Printing Status Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1-15

Chapter 2. Using the Operator Control Panel

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 Operator Control Panel Display, LEDs and Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Input Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Input Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 Canceling a Print Job from the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Table of Contents

Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 PCL menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 PostScript menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Fax Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 How to Change a Menu Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Special Key Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Chapter 3. Printing and Paper Handling

What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Paper Path (Base Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Paper Path (With Options Installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Paper Sizes, Paper Types and Printer Input Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 The following paper sizes are available only on the 40 PPM printer. . . . . . . . . . . . . . . . . . . . . 3-5 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Paper Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Unacceptable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Unacceptable Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Paper Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Simplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Setting Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Adding Paper to Tray 1, 2, and 3 (If Installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Adding Paper to Trays 4 or 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Adding Paper to the Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Using Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 Using the Envelope Feeder (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Tips for Envelope Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Loading Envelopes into the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Using Trayless Duplex (Two-Sided) Printing Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Tips for Trayless Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Binding Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Selecting the Binding Options from the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Accessing the Binding Options from the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Using the Finisher (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Stapling Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Finisher Stapling Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

ii Table of Contents

Staple Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26 Selecting Stapling Positions From the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . .3-27 Selecting Stapling Positions From the Operator Control Panel . . . . . . . . . . . . . . . . . . . .3-29 Digital printCopy Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31 Print Request Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32

Chapter 4. Using the Fax

What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Enabling and Disabling Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Setting Up Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Faxing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Creating a Phone Book File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

Recipient Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Using QuickFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Chapter 5. Solving Printer Problems

What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 Power-on Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2 Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3 Typical Causes of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Removing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7

Zone Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8 Removing Jams from Zone A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9 Removing Jams from Zone B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12 Removing Jams from Zone C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14 Removing Jams from Zone D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16 Removing Jams from Zone E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18 Removing Jams from Zone F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18 Removing Jams from Zone G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19 Removing Jams from Zone H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19 Removing Jams from the Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20 Removing Jams from the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21

Calling for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22

Chapter 6. Care and Maintenance

What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Clean the Exterior of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Check the Interior of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Table of Contents

iii

Replacing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Handling the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Storing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 When to Replace the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Replacing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Replacing Staples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10 Replacing the Battery in the Fax Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13 Installing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Appendix A. Safety Information

General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Laser Safety for U.S.A. and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Laser Safety for 220-240 Volt Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Laser Safety for Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

FCC Notice (100 - 120 Volt Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Canadian Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 VCCI Notice (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 220-240 Volt Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 When Installing and Relocating the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Using Power Plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Using Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Positioning the Printer Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Environmental Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 When Operating the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7 When Replacing the Battery in the Fax Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8 Fax Certification for U.S.A. and Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9 Customer Information for U.S.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9 Customer Information for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10 Customer Information for Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

Appendix B. Specifications

What This Appendix Contains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Base Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 Paper sizes specific to the 40 PPM printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6 Paper Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

iv Table of Contents

Appendix C. Using Printer Monitor

What This Section Contains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

What Is Printer Monitor? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Printer Monitor Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Using Printer Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

Maximized Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

Logging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9

User Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10

Appendix D. Status and Error Messages

What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Printer Status, Error & Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Power Up Test Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4

Status Messages for Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8

Remote Service Diagnostics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9

Table of Contents

vi Table of Contents

Chapter 1

Printer Overview

What This Chapter Provides

This chapter describes the parts and functions of the printer.

■Printer Features (see page 1-2)

■Base Printer Components (see page 1-6)

■Printer Options (see page 1-8)

■Printer Drivers and Utilities (see page 1-10)

■Operator Control Panel (see page 1-10)

■Inside the Printer (see page 1-11)

■Start-up Procedures (see page 1-12)

Connecting the Power Cord (see page 1-12)

Powering Up the Printer (see page 1-14)

Printing Status Pages (see page 1-15)

NOTE:

When viewing this user’s guide online, click on the page references in parentheses below to go to the page numbers cited.

Printer Overview

1-1

Printer Features

ScanCenter

Face-up Tray

(Not Shown)

Bin 1

Face-down Tray

Trayless Duplex

Bin 2

Envelope Feeder

(Not Shown)

MPT

Bin 3

Tray 1

Tray 2

Tray 3

HCF

Tray 4

Finisher

Tray 5

The 32/40 PPM printer is a high-speed, shared-use laser printer applicable to a mediumduty printing environment. It incorporates a wide variety of features:

High-speed and high-quality printing.

Printing speed is up to 32 A4/Letter (Long Edge Feed) Pages Per Minute (PPM) in Simplex mode or up to 15.5 A4/Letter PPM (31 images per minute) in Duplex mode for the 32 PPM printer.

Printing speed is up to 40 A4/Letter (Long Edge Feed) Pages Per Minute (PPM) in Simplex mode or up to 15.5 A4/Letter PPM in (31 images per minute) Duplex mode for the 40 PPM printer.

The printing output is at a resolution of 600 dots per inch (dpi), assuring razorsharp graphic and text output, even at very small point sizes.

Flexible Paper Source and Delivery.

The printer comes standard with two 500-sheet universal paper cassettes.

On the paper output options, the printer allows for delivery to the Face-down tray, Face-up tray, and Finisher.

Multi Purpose Tray (MPT) -- for automatically printing small jobs: 50 (17 lb or 64 g/m2 bond sheets + 190 g/m2 postcard) or manually feeding single sheets (including bond, postcard, overheads, labels, and odd-sized print media).

Digital printCopy (DpC) -- for printing of multiple collated document sets without multiple file transfers.

The DpC disk has multiple purposes (for example, it can be used to store PostScript and PCL fonts).

1-2 Printer Overview

■Ergonomic operation.

The easy-to-read display clearly shows the operation status of the printer.

Ergonomically shaped front-panel buttons are used to control all functions.

■All-in-one EP Cartridge (contains toner, developer, and photosensitive drum) for consistent high-quality printing and easy maintenance.

■High-volume printing.

The two standard paper cassettes with approximately 500 sheet capacity each and the Multi Purpose Tray (MPT) with a 50 sheet capacity.

High Capacity Feeder (HCF) option adds up to 2500 additional sheets.

Together they allow continuous printing of up to 3550 sheets.

■Supports a wide-range of media types (copier, bond, letterhead, special application, recycled, 17 lb / 64 g/m2 lb bond, overhead transparencies, labels, envelopes, and Japanese postcard) and sizes (see Chapter 3).

■Face-down jogging.

■Supports pre-punched paper in Simplex and Duplex modes.

■Virtual Printer Technology (VPT) for network printers allowing one physical printer to function as multiple printers with different operating parameters.

■Supports the ScanCenter for walk-up copying.

Printer Overview

1-3

Fonts

■35 scalable resident PostScript typefaces.

■43 resident PCL5e fonts.

■31 resident PCL5e symbol sets.

Printer Languages and Emulations

■PostScript Level 2 by Adobe Systems.

■Adobe PCL5e/PJL (HP LaserJet 5Si emulation).

■Auto Detect for automatic emulation switching between PostScript and PCL5e.

■Adobe Hex Dump.

Printer Software and Utilities

To find out how to install and use the drivers and utilities, refer to the insert that comes with the CD-ROM.

■Proprietary Drivers with printer status monitoring capabilities for:

Windows 3.1 PostScript / PCL / PostScript Fax.

Windows 95 PostScript / PCL / PostScript Fax.

■Windows NT 4.0 PostScript / PCL / PostScript Fax.

■Windows NT 3.51 drivers for PostScript and PCL.

■Macintosh MacOS 7.X / 8.X support for PostScript.

■PrintWatch with Remote Service Diagnostics for Windows 3.1, Windows for Workgroups 3.11, Windows 95, Windows NT 3.51, and Windows NT 4.0.

■Printer Monitor Utilities for Windows 3.1, Windows for Workgroups 3.11, and Windows 95.

■OpenVMS utilities.

■UNIX utilities.

For information about networking installation and software, see the Print Server Module (PSM) Virtual Printer Technology User’s Guide.

Interfaces (I/O) Configurations

■Bi-directional IEEE 1284C Parallel interface with Compatibility, Nibble and Byte Mode support.

■Ethernet or Token Ring interface (options).

■External connector for ScanCenter connection (option).

1-4 Printer Overview

Printer Options

The following options are available for your printer:

■Trayless Duplex unit: for two-sided printing.

■High Capacity Feeder (HCF): contains 3 trays for high volume printing, with a capacity of up to 2500 sheets.

■Face-Up Tray: for face-up paper delivery. Mounts to the edge of the Trayless Duplex or print engine. Holds 200 sheets (20 lb or 75 g/m2 bond).

■Finisher: for Stack, Job Offset, or Staple print jobs with a 2010 (unstapled, facedown) sheet (17 lb / 64 g/m2 bond or A4/Letter 20 lb or 75 g/m2 bond) capacity.

■Envelope Feeder: with a 100 envelope capacity plus 57 lb (190 g/m2) postcard.

■Fax/modem: for sending and receiving PostScript or CCITT group 3 fax messages.

■Ethernet or Token Ring interface port.

■ScanCenter: for walk-up copying.

Printer Overview

1-5

Base Printer Components

Base Printer, Front View

No.	Part	Function


1	Face-down tray	Collects printed sheets, face down, jogging.

2	Paper stop	Stops printed sheets so they collect properly.

3	Operator control panel	Controls required for operation of the printer.

4	Power switch	Turns the printer on and off.

5	Tray 1	Holds up to 500 sheets of paper.

6	Tray 2	Holds up to 500 sheets of paper.

7	Front cover	Provides access to the EP Cartridge inside the printer.

8	MPT	Accepts both standard and non-standard paper sizes for printing.

9	Lower left cover	For clearing paper jams.

10	Upper left cover	Open this cover to clear paper jams or when replacing the EP Cartridge.

1-6 Printer Overview

Base Printer, Rear View

No.	Part	Function


1	Duplex connector	Connects to the optional Trayless Duplex unit.

2	Output connector	Connects to the optional Finisher.

3	Tray connector	Connects to the optional HCF.

4	Power cord receptacle	Connects to an AC power source.

5	AC power source	Supplies power to the optional Finisher.

6	Controller	Connects to networks and ports.

7	Serial Number	Identifies the printer.

Printer Overview

1-7

Printer Options
2
3
5
1
4
6
Printer With Finisher

Printer Without Finisher

No.	Part	Function


1	Finisher (Option)	High capacity stacker/stapler for automatic stapling of printed sheets.

2	Bin 1

3	Bin 2	Receives printed paper

4	Bin 3

5	Envelope Feeder (Option)	Holds up to about 100 envelopes.

6	HCF	One 500-sheet universal tray and two 1000-sheet Letter/A4 trays.

NOTE:

HCF is required with the Finisher to achieve the proper engine height.

1-8 Printer Overview

Fax

10Base2 10BaseT Management Port

ScanCenter

IEEE 1284C Parallel

The Fax modem must be installed to use Fax options (see Chapter 4).

When the printer is configured with a Fax option, there are two phone jacks on the I/O plate at the rear of the printer. The jacks are labeled LINE and PHONE. To connect the Fax, use the procedures in Getting Started.

Your printer can have two interface ports for connection to your workstation:

(Standard) IEEE 1284C parallel shielded cable, not more than 10 feet. The printer comes with the bi-directional parallel mode enabled (default).

Bi-directional parallel mode is compatible with standard PC Centronics parallel mode. It provides two-way communication between your workstation and printer and allows printer messages to be displayed on your computer screen.

(Optional) Ethernet or Token Ring interface port (located at the rear of the printer).

Printer Overview

1-9

Printer Drivers and Utilities

Printer drivers and utilities enable you to access printer features from the applications. These drivers and utilities support most popular hardware and operating systems, including:

■Windows 95

■Windows NT 4.0

■Windows NT 3.51

■Windows 3.1 and Windows for Workgroups 3.11

■Macintosh

■Unix and VMS

■PrintWatch with Windows 3.1, Windows 95, Windows NT 3.51, and Windows NT 4.0.

■Printer Monitor with Windows 95, and Windows 3.1.

NOTE:

For the latest information on how to install and use the printer drivers and utilities, refer to the README files and the text insert that come with the CD-ROM.

For information on using the printer drivers and utilities once they are installed, click Help.

Operator Control Panel

The Operator Control Panel (OCP) is your physical interface to the printer’s features and functions. From the control panel, you can monitor the printer’s operating status and configure the specific printer functions.

For information about the OCP, see Chapter 2. For an illustration of the operator control panel display, LEDs, and keys, see page 2-2.

NOTE:

The Print Driver settings will override the printer’s default settings.

1-10 Printer Overview

Inside the Printer

Fuser and EP Cartridge Locations

No.	Part	Function
1	Fuser	Fuses toner onto the paper.
2	EP Cartridge	Integrated cartridge contains the toner developer and the photosensi-
2	EP Cartridge	tive drum.
		tive drum.

CAUTION!

The fuser becomes hot in operation. If a paper jam occurs in the fuser area, power off and wait until the fuser cools which can take up to 40 minutes.

Printer Overview

1-11

Start-Up Procedures

Your system capabilities and equipment requirements vary depending on the options you install. When performing the following tasks, it is important that you use specific procedures.

■For options on unpacking and installation information, see the instructions packaged with the options.

■For procedures on replacing consumables such as the EP Cartridge, staples, and a battery, and to add SIMMS, see Chapter 6.

Connecting the Power Cord

Before you connect the printer to an AC power source, read the safety precautions in

Appendix A.

WARNING!

Do not plug the printer into an AC power source with incorrect voltage.

1-12 Printer Overview

To connect the printer to an AC power source:

1. Insert the power cord into the AC connector on the rear, left-side of the printer.

Rear, Left-side View

2.Verify that the power switch on the printer is set to 0 (off). Then, insert the plug of the power cord into the AC power source.

U.S.A. Only Shown

Printer Overview

1-13

Powering Up the Printer

After you connect your printer, you can power up.

1.Turn on any devices connected to the printer (for example, the computer and ScanCenter).

2.Turn on the printer by setting the power switch to position l.

A sequence of messages are displayed at the OCP. When the installation is complete, the OCP displays Ready.

l = ON	= OFF
.

NOTE:

If the installation is not successful, an error message is displayed. Turn off the printer, and check the setup and installation. For procedures, see Getting Started or the instructions that come with your options.

1-14 Printer Overview

Printing Status Pages

To find out your current printer configuration:

1.Press the Online key to place the printer offline.

2.Press the Print Status key to print the following pages:

Printer Configuration.

When the Fax is installed, the date on the Printer Configuration status page reverts to January 1, 1992 if one of the following conditions occur:

a.the battery is new or has just been replaced and, therefore, requires the date and time to be set,

b.the battery has expired and needs to be replaced.

(To replace the battery, see the procedure in Chapter 6.)

Menu Configuration

Virtual Printer Summary (prints only if a network card is installed.)

PCL Emulation Default Configuration

3.When printing is complete, the printer automatically returns to Ready.

Printer Overview

1-15

* = The current engine-selected tray.

NOTE:

The display for the options appears if the options are installed.

1-16 Printer Overview

= User selected or default setting.

NOTE:

The display for the options appears if the options are installed.

Printer Overview

1-17

1-18 Printer Overview

+ 162 hidden pages