Hitachi DDS 40, DDS 32 User Guide
© 1998, 1999 Hitachi Koki
Imaging Solutions, Inc.
1757 Tapo Canyon Rd.
Simi Valley, CA 93063
March 1999
335547-002, Revision B
32/40 PPM
User’s Guide
© 1998, 1999 Hitachi Koki Imaging Solutions, Inc. All rights reserved.
No part of this document may be reproduced without the expressed permission of
Hitachi Koki Imaging Solutions, Inc.
The material in this doc ument is for info rmational purpos es and is subject to change
without notice. Hitachi Koki Imaging Solutions, Inc. assumes no responsibility for errors
or omissions in thi s doc ume nt. No lia bi li ty i s a ssu m ed fo r an y d ama ges re su lti ng fro m
the use of the information it contains.
TRADEMARKS
Hitachi Koki Imaging Solutions, Inc., Digital Document Server, DDS, DDS 32, DDS 40,
DDS 32/40, ScanCenter
Koki Imaging Solutions, Inc.
Hitachi
Microsoft Windows, Windows NT, and Windows 95
Corporation.
Centronics
UNIX
exclusively through X/Open Company Ltd.
PCL, PCL 5e,
PostScript
Ethernet
Macintosh
All other trademarks are the property of their owners.
and the
is a registered trademark in the United States and other countries, licensed
is a registered trademark of Xerox Corporation.
Hitachi logo
is a trademark of Centronics Data Computer Corporation.
and
is a registered trademark of Adobe Systems, Inc.
is a trademark of Apple Computer, Incorporated.
, and their associated logo marks, are tr ademarks of Hita chi
are trademarks of Hitachi, Ltd. All rights reserved.
are trademarks of Microsoft
LaserJet
are trademarks of Hewlett-Packard Company.
NOTICE TO USER
In an effort to meet the demands of a rapidly changing technology, the manufacturer is
continually deve loping new features and functions to meet your changin g printing or
printer needs. As a result, this manual may not exactly reflect future changes made to
the product. Please be sure to consult all manual updates or addenda when using this
product’s documentation.
About This Manual
This manual provi des easy access to the inform ation you need t o operate the 32/40 PPM
(Pages Per Minute) Digital Printer/Copier laser printer.
NOTE
:
This user’s guide is intended to be viewed online.
If you are viewing it online, please refer to the bookmarks on the left to
locate information on s pec if ic topics. Click on the arrows to see expanded
topic lists. Click on the same arrow to reduce the list size.
Throughout the book, click on page references to go to the page number
cited. For example, for information on Customer Support, click on the
following reference: (see page -iv)
To find out about a specific topic, refer to :
■ Chapter 1: Printer Overview -- For printer components and features.
■ Chapter 2: Using the Operator Control Panel -- To access and use the menus,
liquid crystal display (LCD) window and input keys.
Preface
■ Chapter 3: Printing and Paper Handling -- For media recommendations and
paper handling procedures .
■ Chapter 4: Using the Fax -- To enable and operate the Fax modem.
■ Chapter 5: Solving Printer Problems -- To identify and solve printing problems.
■ Chapter 6: Care and Maintenance -- To keep the printer in good working condi-
tion.
■ Appendix A: Safety Information -- For Safety information and printer character-
istics, including environmental and electrical requirements.
■ Appendix B: Specifications-- For printer specifications.
■ Appendix C: Using Printer Monitor -- To monitor print jobs and printer status.
■ Appendix D: Status and Error Messages -- To find out about the system status
and error messages, and Remote Diagnostics.
■ Glossary -- For definitions of terms and acronyms
■ Index -- For specific page references.
i
For More Information
Refer to related documents for more details about printer installation, applications,
maintenance and accessories, as follows:
Online documents:
■ to find out how to set up the printer on your network, refer to the P rint Server
Module (PSM) Virtual Printer Technology User’s Guide.
■ to find out about the ScanCenter operations, refer to the ScanCenter User’s Guide.
Related publications:
■ Read Me First
■ Quick Reference Card
■ Getting Started
■ ScanCenter Quick Reference Card
■ Printer Service M anual
■ Controller Service Manual
■ ScanCenter Service Manual
■ Illustrated P arts List (IP L)
■ Programming Guide
Audience
This manual i s written for tho se persons responsible for operating the printer. A basic
understanding of computer equipment and its operations is required.
ii
Manual Conventions
The following conventions are used in this manual:
■ Bold and Italics are used sparingly for emphasis.
■ Information you enter:
■ Key Names (o r Labels): Look Like This.
■ System messages: Look Like This.
■ Variable user information: Looks Like This.
Looks Like This.
Pay particular at tenti on to Notes, Ca utions an d Warnings. These alert you t o cri tical information, as follows:
NOTE
:
Provides important additional information.
CAUTION
!
Alerts you to an operating procedure, practice, or condition that, if not
strictly observed, might result in damage to the equipment.
WARNING!
Alerts you to an operating procedure, practice, or condition that, if not
strictly observed, can result in safety hazards to personnel, severe injury,
or loss of life.
iii
Customer Support
For Technical support and other printer information, call:
U.S. and Canada
In-Warranty Technical Support: 805-578-4455
Out-of-Warranty Technical Support: 900-407-3783
On-Site Repair Services: 800-887-8848
Depot Repair Services: 888-372-6659
Fax Document-On-Demand: 805-578-9255
Computer Bulletin Board: 805-578-9251
Web Site: http://www.hitachi-hkis.com
Europe: + 353 1-803-6500
Pacific Rim: 61 2-9975-5866
Or, your local Company Representative or Distributor.
Supplies Ordering
For ordering printer supplies, call:
U.S. or Canada: 1-800-232-2141
Europe: +353-1-803-6500
Australia or New Zealand: 1-800-023-185
Singapore: 65-741-8948
Or, your local Company Representative or Distributor.
Spare Parts Ordering
Contact your local Company Representative or Distributor.
Disclaimer
In an effort to meet the de mands of a rapi dly cha nging t echnol ogy, the manufacturer is
continually developing new features and functi ons to meet your changing printing or
printer needs. As a result, this manual may not exactly reflect future changes made to
the product. Please be sure to consult all manual updates or addenda when using this
product’s documentation.
iv
Table of Contents
Preface
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i i
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Supplies Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Spare Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Chapter 1. Printer Overview
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Printer Languages and Emulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Printer Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Interfaces (I/O) Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Base Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Printer Drivers and Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Operator Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Inside the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Start-Up Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Powering Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Printing Status Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Chapter 2. Using the Operator Control Panel
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Operator Control Panel Display, LEDs and Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 -2
Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Input Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Input Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Canceling a Print Job from the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Table of Contents i
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
PCL menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
PostScript menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
Fax Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
How to Change a Menu Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25
Special Key Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Chapter 3. Printing and Paper Handling
What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Paper Path (Base Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Paper Path (With Options Installe d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Paper Sizes, Paper Types and Printer Input Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
The following paper sizes are available only on the 40 PPM printer.. . . . . . . . . . . . . . . . . . . .3-5
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Paper Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Unacceptable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Unacceptable Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -7
Paper Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Simplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Setting Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Adding Paper to Tray 1, 2, and 3 (If Installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Adding Paper to Trays 4 or 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Adding Paper to the Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Using Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Using the Envelope Feeder (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Tips for Envelope Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Loading Envelopes into the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Using Trayless Duplex (Two-Sided) Printing Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Tips for Trayless Duplex Printi ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Binding Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Selecting the Binding Options from the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Accessing the Binding Options fr om the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Using the Finisher (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Stapling Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Finisher Stapling Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
ii Table of Contents
Staple Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Selecting Stapling Positions From the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Selecting Stapling Positions From the Operator Control Panel . . . . . . . . . . . . . . . . . . . .3-29
Digital printCopy Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Print Request Exceptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
Chapter 4. Using the Fax
What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Enabling and Disabling Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Setting Up Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Faxing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Creating a Phone Book File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Recipient Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Using QuickFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Chapter 5. Solving Printer Problems
What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Power-on Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Typical Causes of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Removing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Zone Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Removing Jams from Zone A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Removing Jams from Zone B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Removing Jams from Zone C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Removing Jams from Zone D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -16
Removing Jams from Zone E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Removing Jams from Zone F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Removing Jams from Zone G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -19
Removing Jams from Zone H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -19
Removing Jams from the Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20
Removing Jams from the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Calling for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
Chapter 6. Care and Maintenance
What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Clean the Exterior of the Printe r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Check the Interior of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Table of Contents iii
Replacing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Handling the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Storing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
When to Replace the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Replacing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Replacing Staples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
Replacing the Battery in the Fax Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
Installing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
Appendix A. Safety Information
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Laser Safety for U.S.A. and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Laser Safety for 220-240 Volt Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Laser Safety for Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
FCC Notice (100 - 120 Volt Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Canadian Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
VCCI Notice (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
220-240 Volt Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
When Installing and Relocating the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Using Power Plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Using Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Positioning the Printer Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Environmental Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
When Operating the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
When Replacing the Battery in the Fax Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Fax Certification for U.S.A. and Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Customer Information for U.S.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Customer Information for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Customer Information for Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Appendix B. Specifications
What This Appendix Contains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Base Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Paper sizes specific to the 40 PPM printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Paper Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
iv Table of Contents
Appendix C. Using Printer Monitor
What This Section Contains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
What Is Printer Monitor? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Printer Monitor Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Using Printer Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Maximized Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Logging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
User Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10
Appendix D. Status and Error Messages
What This Chapter Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Printer Status, Error & Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Power Up Test Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Status Messages for Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
Remote Service Diagnostics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Table of Contents v
vi Table of Contents
What This Chapter Provides
This chapter describes the parts and functions of the printer.
■ Printer Features (see page 1-2)
■ Base Printer Components (see page 1-6)
■ Printer Options (see page 1-8)
■ Printer Drivers and Utilities (see page 1-10)
■ Operator Control Panel (see page 1-10)
■ Inside the Printer (see page 1-11)
■ Start-up Procedures (see page 1-12)
❒ Connecting the Power Cord (see page 1-12)
❒ Powering Up the Printer (see page 1-14)
Chapter 1
Printer Overview
❒ Printing Status Pages (see page 1-15)
NOTE
:
When viewing this user’s guide online, click on the page references in
parentheses below to go to the page numbers cited.
Printer Overview 1-1
Printer Features
ScanCenter
Face-up Tray
(Not Shown)
Face-down Tray
Bin 1
Trayless Duplex
Envelope Feeder
(Not Shown)
MPT
Tray 3
HCF
Tray 4
Tray 5
The 32/40 PPM print er is a high- speed, shared- use laser p rinter appli cable to a medi umduty printing environment. It incorporates a wide variety of features:
■ High-speed and high-quality printing.
Bin 2
Bin 3
Tray 1
Tray 2
Finisher
❒ Printing speed is up to 32 A4/Letter (Long Edge Feed) Pages Per Minute
(PPM) in Simplex mode or up to 15.5 A4/Letter PPM (31 images per minute)
in Duplex mode for the 32 PPM printe r.
Printing speed is up to 40 A4/Letter (Long Edge Feed) Pages Per Minute
(PPM) in Simplex mode or up to 15.5 A4/Letter PPM in (31 images per
minute) Duplex mode for the 40 PPM printer.
❒ The printin g output i s at a resol ut ion of 600 dot s per inc h (dp i), assu ring ra zor-
sharp graphic and text output, even at very small point sizes.
■ Flexible Paper Source and Delivery.
❒ The printer comes standard with two 500-sheet universal paper cassettes.
❒ On the paper output options, the printer allows for delivery to the Face-down
tray, Face-up tray, and Finisher.
■ Multi Purpose Tray (MPT) -- for automatically printing small jobs: 50 (17 lb or
64 g/m
2
(including bond, postcard, overheads, labels, and odd-sized print media).
■ Digital printCopy (DpC) -- for printing of multiple collated document sets without
multiple file tr ansfers.
❒ The DpC disk has mul ti ple purposes (for example, it can be used to store Post-
Script and PCL fonts).
1-2 Printer Overview
bond sheets + 190 g/m2 postcard) or manually feeding single sheets
■ Ergonomic operation.
❒ The easy-to-read display clearly shows the operation status of the printer.
❒ Ergonomically shaped front-panel buttons are used to control all functions.
■ All-in-one EP Cartridge (contains toner, developer, and photosensitive drum) for
consistent high-quality printing and easy maintenance.
■ High-volume printing.
❒ The two standard paper cassettes with approximately 500 sheet capacity each
and the Multi Purpose Tray (MPT) with a 50 sheet capacity.
❒ High Capacity Feeder (HCF) option adds up to 2500 additional sheets.
❒ Together they allow continuous printing of up to 3550 sheets.
■ Supports a wide-range of media types (copier, bond, letterhead, special applica-
tion, recycled, 17 lb / 64 g/m
2
lb bond, overhead tr ansparencie s, labels, envelopes,
and Japanese postcard) and sizes (see Chapter 3).
■ Face-down jogging.
■ Supports pre-punched paper in Simplex and Duplex modes.
■ Virtual Printer Technology (VPT) for network printers allowing one physical
printer to function as multiple printers with different ope rating parameters.
■ Supports the ScanCenter for walk-up copying.
Printer Overview 1-3
Fonts
■ 35 scalable resident PostScript typefaces.
3 resident PCL5e fonts.
■ 4
■ 31 resident PCL5e sym bol sets.
Printer Languages and Emulations
■ PostScript Level 2 by Adobe Systems.
■ Adobe PCL5e/PJL (HP LaserJet 5Si emulation).
■ Auto Detect for automatic emulation switching between PostScript and PCL5e.
■ Adobe Hex Dump.
Printer Software and Utilities
T o find out how to i nstal l and use th e dri vers and util iti es, r efer to the inser t t hat comes
with the CD-ROM.
■ Proprietary D rivers with printer status monitoring capabilities for:
❒ Windows 3.1 PostScript / PCL / PostScript Fax.
❒ Windows 95 PostScript / PCL / PostScript Fax.
■ Windows NT 4.0 PostScript / PCL / PostScript Fax.
■ Windows NT 3.51 drivers for PostScript and PCL.
■ Macintosh MacOS 7.X / 8.X support for PostScript.
■ PrintWatch with Remote Service Diagnostics for Windows 3.1, Windows for
Workgroups 3.11, Windows 95, Windows NT 3.51, and Windows NT 4.0.
■ Printer Monitor Utilities for Windows 3.1, Windows for Workgroups 3.11, and
Windows 95.
■ OpenVMS utilities.
■ UNIX utilities.
For information about networking installation and software, see the Print Server
Module (PSM) Virtual Printer Technology User’s Guide.
Interfaces (I/O) Configurations
■ Bi-directional IE EE 1284C Par allel i nterf ace wi th Comp atibi lity, Nibble and Byte
Mode support.
■ Ethernet or Token Ring interface (opt ions).
■ External connector for ScanCenter connection (option).
1-4 Printer Overview
Printer Options
The following options are available for your printer:
■ Trayless Duplex unit: for two-sided printing.
■ High Capacity Feeder (HCF): contains 3 trays for high volume printing, with a
capacity of up to 2500 sheets.
■ Face-Up Tray: for face-up paper delivery. Mounts to the edge of the Trayless
Duplex or print engine. Holds 200 sheets (20 lb or 75 g/m
■ Finisher: for Stack, Job Offset, or Staple print jobs with a 2010 (unstapled, face-
down) sheet (17 lb / 64 g/m
■ Envelope Feeder: with a 100 envelope capacity plus 57 lb (190 g/m
■ Fax/modem: for sending and receiving PostScript or CCITT group 3 fax mes-
2
bond or A4/Letter 20 lb or 75 g/m2 bond) capacity.
2
bond).
2
) postcard.
sages.
■ Ethernet or Token Ring interface port.
■ ScanCenter: for walk-up copying.
Printer Overview 1-5
Base Printer Components
Base Printer, Front View
No. Part Function
1 Face-down tray Collects printed sheets, face down, jogging.
2 Paper stop Stops printed sheets so they collect properly.
3 Operator control panel Controls required for operation of the printer.
4 Power switch Turns the printer on an d off.
5 Tray 1 Holds up to 500 sheets of paper.
6 Tray 2 Holds up to 500 sheets of paper.
7 Front cover Provides access to the EP Cartridge inside the printer.
8 MPT Accepts both standard and non-standard paper sizes for printing.
9 Lower left cover For clearing paper jams.
10 Upper left cover Open this cover to clear pap er jams or when replac ing the EP Cartridg e.
1-6 Printer Overview
6
7
Base Printer, Rear View
No. Part Function
1 Duplex connector Connects to the optional Trayless Duplex unit.
2 Output connector Connects to the optional Finisher.
3 Tray connector Connects to the optional HCF.
4 Power cord receptacle Connects to an AC power source.
5 AC power source Supplies power to the optional Finisher.
6 Controller Connects to networks and ports.
7 Serial Number Identifies the printer.
Printer Overview 1-7
Printer Options
5
6
Printer With Finisher
2
3
1
4
Printer Without Finisher
No. Part Function
1 Finisher (Option) High capacity stacker/stapler for automatic stapling of printed sheets.
2Bin 1
Receives printed paper3Bin 2
4Bin 3
5 Envelope Feeder (Option) Holds up to about 100 envelopes.
6 HCF One 500-sheet universal tray and two 1000-sheet Letter/A4 trays.
NOTE
:
HCF is required with the Finisher to achieve the proper engine height.
1-8 Printer Overview
Fax
10Base2 10BaseT
Management Port
ScanCenter
■ The Fax modem must be installed to use Fax options (see Chapter 4).
IEEE 1284C Parallel
When the printe r is con figured with a Fax option , ther e are t wo phone jac ks on
the I/O plate at the rea r of the pri nter . The j acks are labe led LINE and P HONE.
To connect the Fax, use the procedures in Getting Started.
■ Your printer can have two interface ports for connection to your workstation:
❒ (Standard) IEEE 1284C parallel shie lded cable, not more than 10 feet.
The printer comes with the bi-directional parallel mode enabled (defa ult).
Bi-directional parallel mode is compatible with standard PC Centronics paral-
lel mode. It provides two-way communication between your workstation and
printer and allows printer messages to be displayed on your computer screen.
❒ (Optional) Ethernet or Token Ring interface port (located at the rear of the
printer).
Printer Overview 1-9
Printer Drivers and Utilities
Printer drivers a nd utilities enable you to access printer features from the appli cations.
These drivers and utilities support most popular hardware and operating systems, including:
■ Windows 95
■ Windows NT 4.0
■ Windows NT 3.51
■ Windows 3.1 and Windows for Workgroups 3.11
■ Macintosh
■ Unix and VMS
■ PrintWatch with Windows 3.1, Windows 95, Windows NT 3.51, and
Windows NT 4.0.
■ Printer Monitor with Windows 95, and Windows 3.1.
NOTE
:
For the latest inf ormation on how to in stall a nd use the p rinter dr ivers and
utilities, refer to the README files and the text insert that come with the
CD-ROM.
For information on using the printer drivers and utilities once they are
installed, click Help.
Operator Control Panel
The Operator Control Panel (OCP) is your physical interface to the printer’s
features and functions. From the control panel, you can monitor the printer’s
operating status and configure the specific printer functions.
For information about the OCP, see Chapt er 2. For an illustration of the operator control
panel display, LEDs, and keys, see page 2-2.
NOTE
:
The Print Driver settings will override the printer’s default settings.
1-10 Printer Overview
Inside the Printer
Fuser and EP Cartridge Locations
No. Part Function
1 Fus er Fuses toner onto the paper.
2 EP Cartridge
CAUTION
Integrated cartridge contains the toner developer and the photosensitive drum.
!
The fuser becomes hot in operation. If a paper jam occurs in the fuser
area, power off and wait until the fuser cools which can take up to 40
minutes.
Printer Overview 1-11
Start-Up Procedures
Your system capabilities and equipment requirements vary depending on the options
you install. When performing the following tasks, it is important that you use specific
procedures.
■ For options on unpacking and installation information, see the instructions pack-
aged with the options.
■ For procedures on re pla ci ng cons umabl es such as the EP Cartridge, staples, and a
battery, and to add SIMMS, see Chapter 6.
Connecting the Power Cord
Before you connect the printer to an AC power source, read the safety precautions in
Appendix A.
WARNING!
Do not plug the printer into an AC power source with incorrect voltage.
1-12 Printer Overview
To connect the printer to an AC power source:
1. Insert the power cord into the AC connecto r on the rear, left-side of the printer.
Rear, Left-side View
2. Verify that the power switch on the printer is set to 0 (off). Then, insert the plug of
the power cord into the AC power source.
U.S.A. Only Shown
Printer Overview 1-13
Powering Up the Printer
After you connect your printer, you can power up.
1. Turn on any devic es conne cted t o t he pri nter (for examp le, the c omputer and Scan -
Center).
2. Turn on the printer by setting the power switch to position
A sequence of messages are displayed at the OCP. When the installati on is
complete, the OCP displays
Ready.
l.
l = ON = OFF
.
NOTE
:
If the installat ion i s not s uccess ful , an error message is displayed. Turn off
the printer, and check the setup and installation. For procedures, see
Getting Sta rted or the instructions that come with your options.
1-14 Printer Overview
Printing Status Pages
To find out your current printer configuration:
1.
Press the Online key to place the printer offline.
2.
Press the Print Status key to print the following pages:
❒ Printer Configuration.
When the Fax is installed, the date on the Printer Configuration status page
reverts to January 1, 1992 if one of the following conditions occur:
a. the battery is new or has just been repl aced and, therefore, requires the date
and time to be set,
or
b. the battery has expired and needs to be replaced.
(To replace the battery, see the procedure in Chapter 6.)
❒ Menu Configuration
❒ Virtual Printer Summary (prints only if a network card is installed.)
❒ PCL Emulation Default Configuration
3.
When printing is complete, the printer automatically returns to Ready.
Printer Overview 1-15
* = The current engine-selected tray.
NOTE
:
The display for the options appears if the options are installed.
1-16 Printer Overview
✔ = User selected or default setting.
NOTE
:
The display for the options appears if the options are installed.
Printer Overview 1-17
1-18 Printer Overview
Loading...