Hitachi DDP70e, DDP 92 User Guide

© 2005 Ricoh Printing Systems America, Inc. 2635-A Park Center Drive Simi Valley, CA 93065 October 2005 338192-003 Revision C
User’s Guide
© 2005 Ricoh Printing Systems America, Inc. All rights reserved.
No part of this document may be reproduced without the express permission of Ricoh Printing Systems America, Inc.
The material in this document is for informational purposes and is subject to change without notice. Ricoh Printing Systems America, Inc. assumes no responsibility for errors or omissions in this document. No liability is assumed for any damages resulting from the use of the information it contains.
TRADEMARK
Digital Document Publisher, DDP, DDP 70, DDP 70e, DDP 92, and their associated logo marks are trademarks of Ricoh Printing Systems America, Inc. All rights reserved.
All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.
NOTICE TO USER
In an effort to meet the demands of a rapidly changing technology, the manufacturer is continually developing new features and functions to meet your changing printing or printer needs. Please be sure to consult all manual updates or addenda when using this product’s documentation.
ENERGY STAR® PROGRAM
Our company, as a partner in the ENERGY STAR Program, considers that this product satisfies the appropriate standard covered in the program.

Table of Contents

Introduction
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Supplies Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Spare Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1. Printer Overview
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Operator Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
External View of the Printer (70 ppm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
External View of the Printer (92ppm). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Internal View of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Chapter 2. Operator Control Panel
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
OCP Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Using the Menu Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Printer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Reports Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Finisher Menu for the Booklet Finisher (92 ppm only) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Finisher Menu for the Publishing Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Finisher Menu for the Container Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Jobs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Chapter 3. Paper Handling
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Paper Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unacceptable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Paper Sizes, Paper Types, and Printer Input Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Table of Contents iii
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Loading Paper in Tray 2 or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading Paper into the MBT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Loading Paper into the HCF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Loading Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Pre-punched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Loading Pre-printed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Loading Tab Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Setting the Custom Paper Size Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Setting the Tray Adjust Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Setting the Default Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Setting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Setting the Paper Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Ordered Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Define the Ordered Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Chapter 4. Care and Maintenance
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Adding Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Replacing the Toner Collector Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Replacing the Developer Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Exhausting the Developer Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Supplying the Developer Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Replacing the Drum Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Replacing the Fuser Cleaning Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Replacing Staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Vertical Path (IS) Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Switch Back Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Paper Feed Block Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Trays 1, 2, and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Tray 2 or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Multi-bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
High Capacity Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Tab Stock Jam Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Cleaning the Printer Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Cleaning the Inside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Cleaning Trays 1, 2 and 3, the MBT, and HCF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Cleaning the Toner Bottle Joint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Cleaning the Conveyance Belt Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Cleaning the Toner Collector Bottle Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
iv Table of Contents
Handling and Storing Supplies and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
When Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
When Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
When Paper Jams Frequently Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Toner and Developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
When Purchasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Chapter 5. Troubleshooting
What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Guidelines Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Basic Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
General Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Duplex Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Printing Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
OCP Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Booklet Finisher Error Codes (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Printer Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Chapter 6. Web Utilities
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Web Utilities Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Web Site Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Using the Web Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Appendix A. Safety Information
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Canadian Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
VCCI Notice (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
70/92 ppm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
When Installing and Relocating the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Positioning the Printer Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Environmental Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
VORSICHTSMASSNAHMEN BEIM BETRIEB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
SICHERHEITSVORKEHRUNGEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
Care of Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-11
Table of Contents v
Appendix B. Specifications
What This Appendix Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Base Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Appendix C. Paper Specifications
Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
General Media Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Paper Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3
Paper Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Paper Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Paper Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4
Paper Friction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Paper Smoothness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-5
Paper Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-5
Moisture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-6
How to Avoid Paper Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-6
Recycled Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-7
Grain Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
Paper Smoothness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-7
Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Preprinted Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-8
Ink Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-9
Paper Curl in Preprinted Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-9
Prepunched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-10
Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-11
Adhesive Label Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-12
Storing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-12
Adhesive Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-13
Perforated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-14
Tab Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-15
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-15
Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-16
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-16
Preprinted Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-16
Glossary
Index
vi Table of Contents

About This Manual

This manual provides easy access to the information you need to operate the 70 PPM or 92 PPM (Pages Per Minute) laser printer.
NOTE:
This User’s Guide is intended to be viewed online. When viewing it online, use the bookmarks and page reference links for easy navigation throughout the document.
To find out about a specific topic, refer to:
Chapter 1: Printer Overview – For printer components and features.
Chapter 2: Operator Control Panel – To access and use the liquid crystal display
(LCD) window and the menus screens.
Chapter 3: Paper Handling – For media recommendations and paper handling
procedures.
Chapter 4: Care and Maintenance – For detailed instructions on replacing
consumables, clearing paper jams, and cleaning and maintaining the printer.

Introduction

Audience

Chapter 5: Troubleshooting – For information on printing problems and printer
error and warning messages.
Chapter 6: Web Utilities – For information on accessing the printer via the
Internet or your company’s Intranet.
Appendix A: Safety Information – For safety information and printer
characteristics, including environmental and electrical requirements.
Appendix B: Specifications – For printer specifications.
Appendix C: Paper Specifications – For media specifications and printing
guidelines.
Glossary – For definitions of terms and acronyms.
Index – For specific page references.
This manual is written for those persons responsible for operating the printer. A basic understanding of computer equipment and its operations is required.
Introduction vii

Manual Conventions

The following conventions are used in this manual:
Bold and Italics are used sparingly for emphasis.
Information you enter: Looks Like This.
Key Names (or Labels): Look Like This.
System messages: Look Like This.
Variable user information: Looks Like This.
Pay particular attention to Notes, Cautions, and Warnings. These alert you to critical information, as follows:
NOTE:
Provides important additional information.
CAUTION!
Alerts you to an operating procedure, practice, or condition that, if not strictly observed, might result in damage to the equipment.
WARNING!
Alerts you to an operating procedure, practice, or condition that, if not strictly observed, can result in safety hazards to personnel, severe injury, or loss of life.

For More Information

Refer to the following related documents for more details about your printer.
Read Me First
Unpacking and Setup Instructions
Engine Maintence Manual
Controller Maintence Manual
Illustrated Parts List (IPL)
viii Introduction

Customer Support

For technical support and other printer information, call:
U.S. and Canada
Technical Services: Contact your local Company Representative
or Distributor
On-Site Repair Services: 800-887-8848
Depot Repair Services: 888-372-6659 (press 1, 4)
Web Site: http://www.rpsa.ricoh.com
Europe: 011 353-1-803-6500
Or, your local Company Representative or Distributor.

Supplies Ordering

For ordering printer supplies, call:
U.S. or Canada: 888-372-6659 (press 1, 1)
Europe: 011 353-1-803-6500
Australia or New Zealand: 011 61 2-9451-3533
Singapore: 011 65-741-8948
Or, your local Company Representative or Distributor.

Spare Parts Ordering

Contact your local Company Representative or Distributor.
Introduction ix
x Introduction

What This Chapter Provides

This chapter describes the parts and functions of the printer.
Printer Features
I/O Configurations
Operator Control Panel
Printer Views
Chapter 1
Printer Overview
Printer Overview 1-1

Printer Features

The printer is a high-speed, shared-use laser printer for a 400K/month printing environment. It incorporates a wide variety of features:
High-Speed and High-Quality Printing.
Print speed is up to 70 or 92 pages per minute (ppm), A4/Letter (Simplex)
depending on the printer model.
The printing output is at a resolution of 600 dots per inch (dpi), assuring
razor-sharp graphic and text output, even at very small point sizes.
Flexible Paper Source and Delivery.
Paper Source:
Standard – Two 500-sheet universal paper trays and one 2000-sheet universal
paper cassette.
Standard – 150-sheet capacity Multi-bypass Tray (MBT) for automatically
printing small jobs, or manually feeding single sheets (including transparencies, labels, and odd-sized print media).
Option – High Capacity Feeder with 3000-sheet capacity.
Option - 200-sheet universal paper Inserter (92 ppm only).
Paper Delivery - 70 ppm:
Option – Simple output tray with 500-sheet capacity
Option – Advanced Finisher with stapling and collating capabilities, and
2,000-sheet capacity (70 ppm only).
Option – Container Stacker with 1,500 to 6,000-sheet capacity and stacking
capability.
Option – Publishing Finisher with folding, stapling, and trimming capabilities
for creating booklets.
Paper Delivery - 92 ppm:
Standard - One 500 sheet tray.
Standard - 2,500-sheet (Elevator Tray), 200-sheet (Upper Tray) capacity
Finisher.
Option - 2,500-sheet (Elevator Tray), 200-sheet (Upper Tray), 20-set
(Booklet) capacity Booklet Finisher with folding and stapling for booklets.
Option – Container Stacker with 1,500 to 6,000-sheet capacity and stacking
capability.
Option – Publishing Finisher with folding, stapling, and trimming capabilities
for creating booklets.
Multiple Original Printing (MOP) – for printing of multiple collated document
sets without multiple file transfers. Processes PCL and PostScript jobs once, stores the images on disk, and prints each set from disk (after the first set).
1-2 Printer Overview
Virtual Printer Technology
(VPT) – allows a single printer to offer print services,
®
or virtual printers, each of which is configured by the Network Administrator.
Web Utilities – for remote access to the printer through the Internet or your
company’s Intranet.
Ergonomic operation.
The easy-to-read display clearly shows the operational status of the printer.
Component-based consumables.
User replaceable toner and staples.
High-volume printing.
Three standard paper cassettes with approximately 3000-sheet capacity total
and the Multi-bypass Tray (MBT) with a 150-sheet capacity.
Optional High Capacity Feeder (HCF) adds up to 3000 additional sheets.
Together they allow continuous printing of up to 6150 sheets.
Supports a wide-range of media types (copier, bond, letterhead, special
application, recycled, overhead transparencies, labels) and sizes. See “Paper” on
page 3-2 for more information.
Printer Language Support.
Optional PostScript Level III (Adobe) printer language.
PCL5e and PCL XL printer language.
TIFF and PDF printer language
Network.
Ethernet 10/100 Base-T.
Network Protocol.
TCP/IP and LPR/LPD with onboard network.
TCP/IP, LPR/LPD, NetWare IPX, SPX, Ethertalk, NetBEUI, and DLC/LLC
with optional PSM card.
IPP
Easy installation of additional fonts and macros using the PCL Startup File.

I/O Configurations

Bi-directional 1284C Parallel interface with Compatibility, Nibble, Byte, and
ECP Mode support.
Ethernet 10/100 Base-T.
Printer Overview 1-3

Operator Control Panel

The Operator Control Panel (OCP) is your physical interface to the printer's features and functions. From the control panel, you can monitor the printer's operating status and configure the specific printer functions.
See Chapter 2 for detailed information about the OCP.
1-4 Printer Overview

External View of the Printer (70 ppm)

The following illustration shows the printer with an Advanced Finisher and High Capacity Feeder installed. Refer to your option-specific User’s Guide for details on other devices.
16. Upper Tray
11. Elevator Tray
10. Switch Back Cover (Not Shown)
15. Advanced Finisher
9. Tray 3
Panel
8. Tray 2
5. Toner Supply Cover6. Operator Control
14. Toner Collector Bottle Cover
4. Multi-bypass Tray
1. Power Switch
3. Vertical Path Cover
2. Front Cover
13. HCF Top Cover
7. Tray 1
12. High Capacity Feeder
Key Component Description
1 Power Switch Press to turn the printer on and off. 2 Front Cover Open to replace units, clear paper jams, or clean the printer. 3 Vertical Path Cover Open to clear paper jams.
4 Multi-bypass Tray (MBT) Holds up to 150 sheets of paper. 5 Toner Supply Cover Open to replenish the toner supply. 6 Operator Control Panel (OCP) Displays printer status and menu information. 7 Tray 1 Holds up to 2000 sheets of paper. 8 Tray 2 Holds up to 500 sheets of paper.
9 Tray 3 Holds up to 500 sheets of paper. 10 Switch Back Cover Open to clear paper jams. 11 Elevator Tray Output tray of the Advanced Finisher. 12 High Capacity Feeder (HCF) Option. Holds up to 3000 sheets of paper. 13 HCF Top Cover Open to clear paper jams in the High Capacity Feeder. 14 Toner Collector Bottle Cover Open to replace the toner collector bottle. 15 Advanced Finisher Option. For stacking, job offset, and stapling. 16 Upper Tray Output tray of the Advanced Finisher.
Printer Overview 1-5

External View of the Printer (92ppm)

6. Operator Control
16. Upper Tray
17. Cover Sheet Feeder
11. Elevator Tray
10. Switch Back Cover (Not Shown)
18. Booklet Tray
15. Finisher
9. Tray 3
8. Tray 2
Key Component Description
Panel
7. Tray 1
5. Toner Supply Cover
12. High Capacity Feeder
14. Toner Collector Bottle Cover
4. Multi-bypass Tray
1. Power Switch
3. Vertical Path Cover
2. Front Cover
13. HCF Top Cover
1 Power Switch Press to turn the printer on and off.
2 Front Cover
3 Vertical Path Cover Open to clear paper jams.
4 Multi-bypass Tray (MBT) Holds up to 150 sheets of paper.
5 Toner Supply Cover Open to replenish the toner supply.
6 Operator Control Panel (OCP) Displays printer status and menu information.
7 Tray 1 Holds up to 2,000 sheets of paper.
8 Tray 2 Holds up to 500 sheets of paper.
9 Tray 3 Holds up to 500 sheets of paper.
10 Switch Back Cover Open to clear paper jams.
11 Elevator Tray Output tray.
12 High Capacity Feeder (HCF) Holds up to 3,000 sheets of paper.
13 HCF Top Cover Open to clear paper jams.
14 Toner Collector Bottle Cover Open to replace the toner collector bottle.
15 Finisher For stacking, job offset, and stapling.
16 Upper Tray Output tray.
17 Cover Sheet Feeder Holds cover sheet or insert paper.
18 Booklet Tray Output tray for the Booklet Finisher.
Open to replace units, clear paper jams, or clean the inside of the printer.
1-6 Printer Overview

Internal View of the Printer

3. Drum Unit
2. Drum Center Lock
4. Fuser Latch
5. Fuser Unit
1. Toner Hopper Unit
6. Developer Duct
7. TH Handle
Key Component Description
1 Toner Hopper Unit Install the toner bottle here.
2 Drum Center Lock Holds the drum in place.
3 Drum Unit OPC drum.
4 Fuser Latch Provides access to the fuser unit.
5 Fuser Unit Fuses the toner on the paper.
6 Developer Duct
7 TH Handle Handle of the toner transfer unit.
Mount the developer bottle onto the developer duct to replace con­sumed developer.
Printer Overview 1-7
1-8 Printer Overview

What This Chapter Provides

This chapter contains information on the following topics.
OCP Description Menu Structure Using the Menu Screens Passwords
Chapter 2
Operator Control Panel
Operator Control Panel 2-1

OCP Description

The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the Network Administrator to configure the printer and by the Service Technician to perform maintenance on the printer.
Operator Control Panel
2-2 Operator Control Panel

Menu Structure

The OCP menu is structured as shown in the following flowcharts. Each box in the chart represents an OCP display screen. Use this flowchart to assist you in setting print job options.
Main Menu
Printer Menu
Continued on
page 2-4
Setup Menu
Continued on
page 2-6
Reports Menu
Jobs Menu
Cancel Printing
Disk DirectorySummaryDemoStatus
Finisher Menu
Continued on
page 2-8
Fonts
• PCL Fonts
• PostScript Fonts
1
2
1
The Finisher Menu is only displayed when a finisher is installed.
2
Available when PostScript is installed.
Operator Control Panel 2-3
Printer Menu
Paper
Source
Continued on
page 2-5
Default
Output
• Upper Tray
• Elevator Tray
• Stacker 5
• Stacker 6
• Stacker 7
• Stacker 8
3 3 3 3
Options
• Jam Recovery
• Wait Timeout
• Duplex-Always
• LPD Queuing
PostScript
• Print Errors
• Best Fit
• Job Timeout
• Halftone
• Solid Black
• SquareBlk/Skew
• Half Tone
• GhostG
• Jitter
• Large Letters
• Diagonal Lines
• Density Scale
• Small to Large
• Text File 4%
• Cross Pattern
1
Print Quality
Select Paper
Source
Select Paper
Output
Test Print
• Staple:Front
• Staple:Rear
• Staple: Booklet
• Jogging
• Center Fold
• Saddle Stitch
• Inserter
• Jogging
(More Options)
Finishing Test
2
2
2
3
Select Paper
Source
Select Paper
3
Output
PCL
• Wide A4
• Requested Tray
1
Available when PostScript is installed.
2
Available when the Booklet Finisher is installed.
3
Available when the Container Stacker is installed.
2-4 Operator Control Panel
Paper
Source
Default
• AutoSelect
• 1
• 2
• 3
2
Tray 1
• Folio SEF
• Super B SEF
• Letter Tab LEF
• A4 Tab LEF
• Custom Size
• Letter SEF
• A4 SEF
Paper Size
• MBT
• HCF
Trays 2, 3
• Folio SEF
• Super B SEF
• Statement SEF
• Custom Size
• LetterTab LEF
• A4 Tab LEF
• Executive LEF
Paper Type
Select Paper
Source
• Plain
• Bond
• Color
1
• Label
• Letterhead
• Recycled
• Special
• Transparency
Transparency-pp
• Other
(More Options)
1
1
• Preprinted
• Prepunched
2
MBT
MBT
• Letter LEF
• Letter SEF
• Ledger SEF
• Executive LEF
• Folio SEF
• Legal SEF
• A4 LEF
• A4 SEF
• A3 SEF
• A5 SEF
• B5 LEF
• B4 SEF
• Super B SEF
• Letter Tab LEF
• A4 Tab LEF
• Custom Size
• Statement SEF
Paper Weight
Select Paper
Source
Paper Weight Set-
tings
Tray Adjust
Select Paper
Source
Tray Adjust Set-
tings
1
Available when MBT is selected.
2
Available when the sensor plate in the tray is set to the first position.
3
Available when the HCF is installed.
4
Available when the Publishing Finisher is installed.
5
Available when the Booklet Maker Finisher is installed.
Ordered Sets
• 1
• 2
• 3
• MBT
3
• HCF
• Inserter 1
• Inserter 2
• Inserter
5
Operator Control Panel 2-5
4 4
Setup Menu
OCP
• Brightness
• Contrast
Developer Mix
• Exhaust
• Supply
Service
Password
1
Password
Continued on
page 2-7
Drum Unit
ConsumablesSystem
Fuser Web
1
Service menu items are for Service Technicians only and are not discussed in this manual.
2-6 Operator Control Panel
System
Password
Reset
Ack Pulse
Width
Software
Log
Subnet MaskIP Address
Mode
• Compatible
• Bi-Directional
Parallel Network
Capture to File
Gateway
Boot Method
Address
• AutoSelect
• DHCP
• RARP
• STATIC
1
(More Options)
HTTP Port
1
Calendar
Country
Code
• Time Zone
• Date
• Time
Time Zone
Options
1
Available with the optional Network Interface Card only.
2
Available when Energy Save Mode is enabled.
Energy Save
Mode
Energy2
Save Time
Password
Emulation
• AutoSelect
• PostScript
• PCL
PostScript
Options
public
R/W
Online
(More Options)
Auto
Operator Control Panel 2-7
Finisher
1,2
Paper Size
• Letter LEF
• Letter SEF
• Ledger SEF
• Legal SEF
• A4 LEF
• A4 SEF
• A3 SEF
• B5 LEF
• B4 SEF
• Custom Size
Inserter
Paper Weight
Paper Weight
Settings
Stapler
• Letter SEF
• B4 SEF
• A4 SEF
• A3 SEF
• Legal SEF
• Ledger SEF
• Other
Position
Folder
• Letter SEF
• B4 SEF
• A4 SEF
• A3 SEF
• Legal SEF
• Ledger SEF
• Other
Position
1
92 ppm only.
2
Available when the Booklet Finisher is installed.
2-8 Operator Control Panel
Finisher Menu
1
Short Stacking
• 5
• 6
• 7
• 8
Decurler
• AutoSelect
• Enable
• Disable
1
Avalable when the Container Stacker is installed.
Operator Control Panel 2-9

Using the Menu Screens

The menus are accessed via the touch panel. Each OCP screen consists of icons that you use to make selections. The icons that are used through the OCP screens are shown below. Examples of the OCP screens are shown on the following pages.
Icon Function
?
i
Status Bar Displays the current screen name and/or any system messages.
Help. Touch to display Help on the current screen.
From the Main Menu, displays information about the printer and consumables. From relevant screens, displays an illustration of the paper trays or finisher
trays.
Touch to pause the printer.
When the printer is offline, touch to return to Ready status.
Touch to cancel the current selection and return to the Main Menu.
Touch to cancel the current selection and return to the previous screen or menu.
More Options. Touch to display additional options for the current selection.
Confirm or Done. Touch to confirm your selection and return to the previous screen or menu.
2-10 Operator Control Panel

Main Menu

The Main Menu screen is shown below. A description of the elements that make up the screen follows.
Status Bar
Printer Menu
Setup Menu
Jobs Menu
Icon Function
?
i
Status Bar Consists of one or two lines of text for displaying messages and instructions.
Printer Menu Touch to display the Printer Menu.
Setup Menu Touch to display the Setup Menu.
Ready
Touch to open Main Menu Help.
Touch to display information about the printer and consumables.
Touch to pause the printer.
Help
Current Screen
Information
Reports Menu
Finisher Menu
Pause/Offline
Reports Menu Touch to display the Reports Menu.
Jobs Menu Touch to display the Jobs Menu.
Finisher Menu Touch to display the Finisher Menu. Available only when a Finisher is installed.
Operator Control Panel 2-11

Information

When you select Information from Main Menu, this screen is displayed. You use it to confirm about printer settings and consumables described as below.
Icon Function
Printer
Touch to display the following printer information: Paper size, type, weight, and quantity for each tray. Also shows the default paper source and the revision of the engine and controller.
Consumables
Finisher Touch to display current status of the Finisher.
Network
Touch to display the current status of the toner, developer mix, drum unit, fuser web, and fuser unit.
Touch to display following network information: Mac Address, IP Address Subnet Mask, Gateway Address, and HTTP Port.
2-12 Operator Control Panel
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