No part of this document may be reproduced without the express permission of Ricoh
Printing Systems America, Inc.
The material in this document is for informational purposes and is subject to change
without notice. Ricoh Printing Systems America, Inc., assumes no responsibility for
errors or omissions in this document. No liability is assumed for any damages resulting
from the use of the information it contains.
TRADEMARK
Digital Document Publisher, DDP, DDP 184, and their associated logo marks are
trademarks of Ricoh Printing Systems America, Inc. Ricoh and the Ricoh word mark
are registered trademarks of Ricoh Company, Ltd. All rights reserved.
All other terms and product names may be trademarks or registered trademarks of their
respective owners, and are hereby acknowledged.
NOTICE TO USER
In an effort to meet the demands of a rapidly changing technology, the manufacturer is
continually developing new features and functions to meet your changing printing or
printer needs. As a result, this manual may not exactly reflect future changes made to
the product. Please be sure to consult all manual updates or addenda when using this
product’s documentation.
This manual provides easy access to the information you need to operate the 184 PPM
(Pages Per Minute) laser printer.
NOTE:
This User’s Guide is intended to be viewed online. When viewing it online,
use the bookmarks and page reference links for easy navigation
throughout the document.
To find out about a specific topic, refer to:
n
Chapter 1: Printer Overview – For printer components and features.
n
Chapter 2: Operator Control Panel – To access and use the liquid crystal display
(LCD) window and the menus screens.
n
Chapter 3: Paper Handling – For media recommendations and paper handling
procedures.
n
Chapter 4: Web Utilities– For information on accessing the printer via the
Internet or your company’s Intranet.
Introduction
Audience
This manual is written for those persons responsible for operating the printer. A basic
understanding of computer equipment and its operations is required.
n
Chapter 5: Troubleshooting – For information on printing problems and printer
error and warning messages.
n
Chapter 6: Care and Maintenance– For detailed instructions on replacing
consumables, clearing paper jams, and cleaning and maintaining the printer.
n
Appendix A: Safety Information – For safety information and printer
characteristics, including environmental and electrical requirements.
n
Appendix B: Printer Specifications – For printer specifications.
n
Appendix C: Paper Specifications – For media specifications and printing
guidelines.
n
Appendix D: Finisher Adjustments – For adjusting staple and fold positions.
n
Glossary – For definitions of terms and acronyms.
n
Index – For specific page references.
Introductionxi
Manual Conventions
The following conventions are used in this manual:
n
Bold and Italics are used sparingly for emphasis.
n
Information you enter: Looks Like This.
n
Key Names (or Labels): Look Like This.
n
System messages: Look Like This.
n
Variable user information: Looks Like This.
Pay particular attention to Notes, Cautions, and Warnings. These alert you to critical
information, as follows:
NOTE:
Provides important additional information.
CAUTION!
Alerts you to an operating procedure, practice, or condition that, if not
strictly observed, might result in damage to the equipment.
WARNING!
Alerts you to an operating procedure, practice, or condition that, if not
strictly observed, can result in safety hazards to personnel, severe injury,
or loss of life.
For More Information
Refer to the following related documents for more details about your printer.
n
Unpacking and Setup Instructions
n
Engine Maintenance Manual
n
Controller Maintenance Manual
n
Illustrated Parts List (IPL)
xiiIntroduction
Customer Support
For technical support and other printer information, call:
n
U.S. and Canada
r
Technical Services: Contact your local Company Representative
or Distributor
r
On-Site Repair Services: 800-887-8848
r
Depot Repair Services: 888-372-6659 (press 1, 4)
r
Web Site: http://www.rpsa.ricoh.com
n
Europe: 011 353-1-803-6500
n
Or, your local Company Representative or Distributor.
Supplies Ordering
For ordering printer supplies, call:
n
U.S. or Canada: 888-372-6659 (press 1, 1)
n
Europe: 011 353-1-803-6500
n
Australia or New Zealand: 011 61 2-9451-3533
n
Singapore: 011 65-741-8948
n
Or, your local Company Representative or Distributor.
Spare Parts Ordering
Contact your local Company Representative or Distributor.
Introductionxiii
xivIntroduction
What This Chapter Provides
This chapter describes the parts and functions of the printer.
n
Printer Features
n
Operator Control Panel
n
Printer Views
n
Space Requirements
n
Powering on the Printer
n
Powering off the Printer
Chapter 1
Printer Overview
Printer Overview1-1
Printer Features
The printer is a high-speed, shared-use laser printer for a 600K page/month printing
environment. It incorporates a wide variety of features:
n
High-Speed and High-Quality Printing.
r
Print speed is up to 184 pages per minute (ppm), A4/Letter (Simplex) black/
black printout.
r
The printing output is at a resolution of 600 dots per inch (dpi), assuring
razor-sharp graphic and text output, even at very small point sizes.
n
Flexible Paper Source and Delivery.
Paper Source:
r
Standard – Two 500-sheet universal paper trays and one 2000-sheet universal
r
Standard – 150-sheet capacity Multi-bypass Tray (MBT) for automatically
r
Standard – High Capacity Feeder with 3000-sheet capacity.
r
Option – 200-sheet universal paper Inserter (92 ppm only).
paper cassette.
printing small jobs, or manually feeding single sheets (including
transparencies, labels, and odd-sized print media).
2,500-sheet (Elevator Tray)
200-sheet (Upper Tray)
20-set (Booklet) capacity Booklet Finisher with folding and
stapling for booklets.
r
Option – Container Stacker with 1,500 to 6,000-sheet capacity and stacking
capability.
n
Multiple Original Printing (MOP) – for printing of multiple collated document
sets without multiple file transfers. Processes PCL and PostScript jobs once,
stores the images on disk, and prints each set from disk (after the first set).
n
Web Utilities – for remote access to the printer through the Internet or your
company’s Intranet.
n
Ergonomic operation.
r
The easy-to-read display clearly shows the operational status of the printer.
1-2Printer Overview
n
Component-based consumables.
r
User replaceable toner and staples.
n
High-volume printing (20 lb. paper)
r
Three standard paper cassettes with approximately 3000-sheet capacity total
and the Multi-bypass Tray (MBT) with a 150-sheet capacity.
n
Supports a wide-range of media types (bond, color, label, letterhead, preprinted,
prepunched, recycled, transparency) and other sizes.
Operator Control Panel
The Operator Control Panel (OCP) is your physical interface to the printer's features
and functions. From the control panel, you can monitor the printer's operating status
and configure the specific printer functions.
See Chapter 2 for detailed information about the OCP.
Printer Overview1-3
External View of the Printer
The following illustration shows the printer with an Advanced Finisher and High
Capacity Feeder installed. Refer to your option-specific User’s Guide for details on
other devices.
16. Upper Tray
17. Inserter
(option)
11. Elevator Tray
5. Toner Supply Cover
10. Switch Back Cover
(Not Shown)
18. Booklet Tray
15. Finisher
2. Front Cover
5. Toner Supply Cover
Rear Engine
1. Main Power
Switch
19. Relay Unit
Front Cover
14. Toner Collector Bottle Cover
7. Tray 1
6. Operator Control Panel
Front Engine
4. Multi-bypass Tray
3. Vertical Path Cover
13. HCF Top Cover
12. High Capacity
Feeder
9. Tray 3
8. Tray 2
20. Front Engine Switch
1-4Printer Overview
21. Rear Engine Switch
(Not Shown)
DDP Server
KeyComponentDescription
1Main Power SwitchUse to turn the system on and off.
2Front Cover
3Vertical Path CoverOpen to clear paper jams. (Front and Rear Printer)
4Multi-bypass Tray (MBT)Holds up to 150 sheets of paper. (Front Printer)
5Toner Supply CoverOpen to replenish the toner supply. (Front and Rear Printer)
6Operator Control Panel (OCP)Displays printer status and menu information. (Front Printer)
7Tray 1Holds up to 2,000 sheets of paper. (Front Printer)
8Tray 2Holds up to 500 sheets of paper. (Front Printer)
9Tray 3Holds up to 500 sheets of paper. (Front Printer)
10 Switch Back CoverOpen to clear paper jams.(Front and Rear Printer)
11 Elevator TrayOutput tray.
12 High Capacity Feeder (HCF)Holds up to 3,000 sheets of paper.
13 HCF Top CoverOpen to clear paper jams.
14 Toner Collector Bottle Cover
15 FinisherFor stacking, job offset, and stapling.
16 Upper TrayOutput tray.
17 InserterHolds cover sheet or insert paper.
18 Booklet Tray
19 Relay Unit Front CoverOpen to clear paper jams.
20 Front Engine Switch
21 Rear Engine Switch (not shown)2Use to turn the rear Engine on and off.
1
2
Open to replace units, clear paper jams, or clean the inside of
the printer. (Front and Rear Printer)
Open to replace the toner collector bottle.(Front and Rear
Printer)
Output tray for the Booklet Finisher.
Use to turn the front Engine on and off.
NOTE:
1 When Booklet Finisher is installed.
2 Front and Rear Engine power switch should remain on. Use Main Power
Switch to power the system on and off. See “Powering On the Printer”
on page 1-9.
Printer Overview1-5
Internal View of the Printer
The following figure shows an internal view of both the Front and Rear Engine. The
components are identical in both engines.
4. Fuser Latch
5. Fuser Unit
7. TH Handle
2. Drum Center Lock
8. Developer Latch
KeyComponentDescription
1Toner Hopper UnitFor replacing toner.
9. Top Cover Latch
3. Drum Unit
1. Toner Hopper Unit
6. Developer Duct
2Drum Center LockHolds the drum in place.
3Drum UnitOPC drum.
4Fuser LatchProvides access to the fuser unit.
5Fuser UnitFuses the toner on the paper.
6Developer DuctFor replacing developer.
7TH HandleHandle of the toner transfer unit.
8Developer LatchProvides access to the developer unit
9Top Cover LatchProvides access to the toner hopper unit
1-6Printer Overview
Internal View of the Finisher
The following figure shows an internal view of the finisher with the front cover open.
3. Elevator Tray
5. Stacker Unit
6. Booklet Holder
1. Inserter
4b. Staple R
2. Upper Tray
4. Stapler Unit
7. Folding Unit
4a. Staple F
Operator’s Side
KeyComponent
1Inserter
2Upper Tray
3Elevator Tray
4Stapler Unit
4a Stapler F
4b Stapler R
5Stacker Unit
6Booklet Holder
7Folding Unit
Staple Cartridge
Standard
Finisher
Finisher
OO
OO
OO
OO
OO
OO
OO
XO
XO
Booklet
Description
Use for cover or insert sheets.
Exit tray.
Exit tray.
Contains both a front and rear staple cartridge.
Front stapler unit.
Rear staple cartridge.
Copies are stacked here until they are stapled and
set to the output tray or folding unit.
Holds completed booklets.
Folds the paper.
Printer Overview1-7
Space Requirements
Install the printer in a well-ventilated area and leave space around the printer as shown
below for safe and effective operation. If a fan’s exhaust port or intake port are
restricted, print quality may deteriorate or the printer may be damaged.
1-8Printer Overview
Powering On the Printer
The location of the main power switch is shown below. The switch is marked “O” for
Off and “I” for On.
Main Power Switch
When the printer is powered on, the printer and the finisher go through a power-up
sequence that takes approximately 4 minutes. During the power-up sequence, the
printer runs a series of internal tests.
CAUTION!
If the printer does not power on, power off the printer, wait at least 30
seconds, then power n the printer again.
NOTE:
The entire system should be powered On and Off using the main power
switch shown above. To do this, both the front and rear engine power
switches must remain in the On position. If either the front or rear engine
power switch is in the Off position, an error will occur or the OCP display
will not come up. In this situation, turn Off the main power switch, turn
On the power to the front and/or rear engine, then turn On the main power
switch.
Printer Overview1-9
Powering Off the Printer
The printer should only be powered off when it is in a “Ready” state; that is, there are
no jobs printing or processing. The following OCP displays indicate normal
conditions. In these conditions, wait until printing is complete and the printer is
Ready, then switch off the Main Power.
Waiting for Data
Printing
Processing
Printing Copy xxx of yyy
Pause/Offline
If the printer status is Pause/Offline, touch
powering off.
1-10Printer Overview
Ready
4
to return printer to a Ready status before
Canceling a Print Job
If an error condition exists, you may need to cancel the print job(s).
1. Canceling a job in the DDP Server
Please refer to “DocXPLORER Reference Guide” for instructions on canceling a
job that has been spooled to the DDP Server but has not yet begun to print.The
DocXPLORER Reference Guide can be found on the User’s Documentation CD.
2. Canceling a job in the printer
To cancel a job that has been sent to the printer or has already been spooled in the
printer, access the Jobs menu on the OCP.
Printer Overview 1-11
Clearing Other Error Conditions
OCP Alternates between Ready and Processing (hangs up).
1. Use the procedure above to cancel the print job(s).
Processing
E0XX, E1XX Error
1. Correct the error and press the Resume (4) button on the OCP display.
2. Wait until printing is complete and the printer returns to Ready, then switch off
the main power.
Paper Out Tray 1
Load xxx
Ready
'
E001
1-12Printer Overview
E2XX, EC#XX Call for Service Error
1. Press the Resume (4) button on the OCP display.
2. Wait until printing is complete and the printer returns to Ready.
Call for Service
E2xx
3. If the Call for Service error persists, cancel the print job(s), power off the printer,
and contact your authorized service technician.
Printer Overview 1-13
1-14Printer Overview
What This Chapter Provides
This chapter contains information on the following topics.
n
OCP Description
n
OCP Menu Icons and Buttons
n
Using the OCP Menus
n
Menu Structure
n
Passwords
Chapter 2
Operator Control Panel
Operator Control Panel2-1
OCP Description
The Operator Control Panel (OCP) is a touch panel display that you use to set up print
options and monitor job and printer status. It is also used by the System Administrator
to configure the printer and by the Service Technician to perform maintenance on the
printer.
Operator Control Panel
2-2Operator Control Panel
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