Hisense U965 User Manual

Hisense U965

User Guide

Before using the device, please read the user guide in detail.

Manufactured by Hisense Communications Co., Ltd.

1. Contents

Safety Precautions ................................................................... 3

General Safety Information ............................................. 3

Medical Device ................................................................ 6

Road Safety ..................................................................... 7

Power Supply & Charging................................................7

Body-worn Operation ...................................................... 8

Hearing Protection ........................................................... 9

Protecting the Environment ........................................... 10

Cleaning and Maintenance ............................................ 11

Emergency Call ............................................................. 11

Copyright ....................................................................... 12

Unboxing your Phone ............................................................ 13

Inserting and Removing Cards ...................................... 13

Turning your Phone On/Off ........................................... 14

Charging the Battery ..................................................... 14

Screen and Display ................................................................ 17

Phone at a Glance ......................................................... 17

Basic operation ....................................................................... 18

Power button ................................................................. 18

Volume button ............................................................... 18

Home screen ................................................................. 19

Touchscreen Gestures .................................................. 19

Notification Center ......................................................... 23

Lock the phone .............................................................. 23

Screenshot .................................................................... 23

Calls and Contacts ................................................................. 23

Making calls ................................................................... 23

Receiving calls............................................................... 24

Importing contacts ......................................................... 25

Creating a new contact .................................................. 25

Searching for contacts ................................................... 25

Messaging ............................................................................... 26

Sending messages ........................................................ 26

Viewing messages ........................................................ 26

Searching messages ..................................................... 26

Camera and Gallery ................................................................ 26

Taking photos ................................................................ 26

Recording videos ........................................................... 26

Viewing photos or videos .............................................. 27

Deleting photos or videos .............................................. 27

Sharing photos or videos ............................................... 27

Music ....................................................................................... 27

Listening to music .......................................................... 27

Creating a playlist .......................................................... 28

Playing a playlist ............................................................ 28

1

FM Radio ................................................................................. 28

Chrome .................................................................................... 28

Using browser................................................................ 29

File Manager ............................................................................ 29

Finding files quickly ....................................................... 29

Creating a folder ............................................................ 30

Renaming files ............................................................... 30

Calendar .................................................................................. 31

Creating an event .......................................................... 31

Deleting an event .......................................................... 31

Searching an event ....................................................... 31

Clock ........................................................................................ 32

Alarms ........................................................................... 32

Clock .............................................................................. 33

Timer ............................................................................. 33

Stopwatch ...................................................................... 33

Recorder .................................................................................. 33

Recording sound ........................................................... 34

Playing a recording ........................................................ 34

Managing recordings ..................................................... 34

Appendix ................................................................................. 34

Important Information .................................................... 34

IMEI Identification .......................................................... 35

Disclaimer ...................................................................... 35

Troubleshooting ............................................................. 36

Specification ........................................................................... 42

Contact information ............................................................... 43

2

Safety Precautions

Warning: situations that could cause injury to yourself

orothers.

Caution: situations that could cause damage to

yourdevice or other equipment.

Notice: notes, usage tips, or additional information.

General Safety Information

Failure to follow the following safety instructions could

result in fire, electric shock, injuries, or damage to your

phone or other property. Read all the safety information

below before using your phone.

• Do not crash, throw, or puncture your phone. Avoi d falling,

squeezing, and bending of your phone.

• Do not use your phone in a moist environment, such as

bathroom. Prevent your phone from being soaked or

washed in liquid.

• Do not power on your phone when it is prohibited to use or

when the phone may cause interference or danger.

• Some parts of your phone are made of glass. The glass

could be broken if your phone is dropped on a hard surface

or receives a substantial impact. If the glass is broken, do

not touch the glass parts of the phone or attempt to remove

the broken glass from the phone. Stop using your phone

until the glass is replaced by authorized service provider.

3

• Turn off your phone in aircraft. The phone may cause inter-

ference to control equipment of the aircraft.

4

5

• Turn off your phone near high-preci sion el ectronic devices.

The phone may affect performance of these devices.

• Do not attempt to disassemble your phone or its acces-

sories. Only qualified personnel are allowed to service or

repair the phone.

• The socket-outlet shall be installed near the phone and shall

be easily accessible.

• Do not place your phone or its accessories in containers

with a strong electromagnetic field.

• Do not place magnetic storage media near your phone. Ra-

diation from the phone may erase the information stored on

them.

• Keep the phone away from direct sunlight. Do not put your

phone in a high-temperature place or use it in a place with

flammable gas such as gas station.

• Use only approved batteries and charger s to avoid the risk

of explosion.

• Obey all laws or regulations on the use of the phone.

Respect others’ privacy and legal rights when using your

phone.

• Strictly obey relevant instructions of this manual while using

USB cable. Otherwise your phone or PC may be damaged.

• Use a dry soft cloth to clean your phone. Do not use water,

alcohol, detergent or any chemicals.

• Please backup your important data. Repair or other causes

may result in data loss.

• Do not disconnect the phone during memory formatting or

file transfer operations. Otherwise, it may cause program

failures or file damages.

• Keep the phone and charger out of the reach of children. Do

not let children use the phone or charger without supervi-

sion.

• Keep small phone accessories away from children to protect

them from being choked.

• Do not modify or remanufacture your phone.

• Do not immerse your phone in water or other liquids.

• Do not expose your phone to fire, explosion or other haz-

ards.

• The phone shall only be connected to a USB interface of

version USB 2.0.

• Ideal operating temperature are 0℃ to 40℃ , Ideal storage

temperature are -20 ℃ to 50℃ .

Medical Device

• Obey all rules or regulations in hospitals and health care

facilities.

• Your phone contains radios that emit electromagnetic fields.

These electromagnetic fields may interfere with

pacemakers or other medical devices.

• If you wear a pacemaker, maintain at least 20 cm of separa-

tion between your pacemaker and your phone.

• If you suspect your phone is interfering with your pacemaker

or any other medical devices, stop using your phone and

consult your physician for information specific to your medi-

6

cal device.

• W hen you perform repetitive activities such as typing or

playing games on your phone, you may experience occa-

sional discomfort in your hands, arms, wrists, shoulders,

neck or other parts of your body. If you experience discom-

fort, stop using your phone and consult your physician.

Road Safety

• Check local laws and regulations on using phone.

• Obey all local laws. Always keep your hands free to operate

the vehicle while driving. Your first consideration while driv-

ing should be road safety.

• Pull off road and park before making or answering a call if

driving conditions require so.

• RF energy may affect some electronic systems in your vehi-

cle such as car stereos and safety equipment.

• W hen your vehicle is equipped with an air bag, do not ob-

struct with installed or portable wireless equipment. It may

cause the air bag to fail or cause serious injury due to im-

proper performance.

• If you listen to music, please keep the volume at a reason-

able level so that you are aware of your surroundings. This

is of particular importance when near roads.

• Using your phone in some circumstances can distract you

and may cause danger. Obey rules that prohibit or restrict

the use of phone or headphones (for example, avoid texting

while driving a car or using headphones while riding a bicy-

cle).

7

Power Supply & Charging

• Charge your phone with the included USB cable and power

adapter. Use of incompatible adapter or cable may cause

permanently damage to your phone.

• Power adapter shall be installed near phone and shall be

easily accessible.

• Using damaged cables or chargers, or charging when mois-

ture is present, can cause electric shock.

• Power adapter is intended for indoor use only.

• Power outlet should be easily accessible. The outlet should

not be blocked during use.

• To fully disconnect the phone from the mains, unplug the

AC/DC cable from power outlet.

• Power adapters may become warm during normal use, and

prolonged contact may cause injury.

• Always allow adequate ventilation around power adapters

when using them.

• The ventilation should not be impeded by covering ven-

tilation openings with items (for example newspapers,

tablecloths, curtains and so on) to avoid overheating and

malfunction. Maintain a clearance of at least 10 cm around

the phone.

• The phone should be used in a moderate climate.

• Do not plug or unplug USB port with wet hands, or it may

result in risk of electric shock.

• The phone is built with an internal rechargeable battery: do

not expose the phone to excessive heat such as sunshine,

8

fire or the like.

• Battery contains materials which are hazardous and harmful

to the environment. The battery must be recycled or dis-

posed of separately from household waste.

Body-worn Operation

This device was tested for typical body-worn operations with the

handset kept 10mm from the body. To maintain compliance

with FCC RF exposure requirements, use accessories that

maintain a 10mm separation distance between the user’s

body and the handset. The use of belt clips, holsters and similar

accessories should not contain metallic components in its

assembly. The use of accessories that do not satisfy these

requirements may not comply with FCC RF exposure

requirements, and should be avoided. The FCC has granted an

Equipment Authorization for this model handset with all

reported SAR levels evaluated as in compliance with the FCC

RF emission guidelines.

Hearing Protection

• Stop using the product or lower the volume if you feel your

ears ringing.

• Do not turn up the volume too high, doctors warn against

prolonged exposure to high volume.

9

This phone respects the current regulations for

limiting the maximum output volume. Prolonged

headset listening at high volume could lead to

hearing damage!

• Excessive sound pressure from headsets and headphones

can cause hearing loss.

• To prevent possible hearing damage, do not listen at high

volume levels for long periods.

• Please only use Hisense headphones with your phone.

Protecting the Environment

• Please observe the local regulations o n phone packaging,

battery and used phone disposal and bring them to the col-

lection point for proper recycling.

• Please take your used, unwanted lithium batteries to a des-

ignated place. Do not dispose of them in a rubbish bin.

10

Do not dispose of used phones or batteries in a

household rubbish bin.

Risk of explosion if battery is replaced by an in-

correct type. Dispose of used batteries according

to the instructions.

Cleaning and Maintenance

• Turn off the phone before cleaning and maintenance. Char-

ger should be unplugged from socket. Phone and charger

should be disconnected to prevent any electric shock or

short circuiting of battery or charger.

• Do not wipe the phone or charger by using chemical sub-

stance (alcohol benzene), chemical agents or abrasive

cleaning agents to avoid damaging its parts or causing mal-

function. You may clean with a slightly damp anti-static soft

cloth.

• Do not scrape or alter phone case as paint substances, or it

may cause allergic reaction. If such reaction occurs, stop

using the phone immediately and seek medical help.

• Wipe dust off power plug and keep it dry to avoid risk of fire.

• If phone or accessories do not work properly, contact your

local vendor.

• Do not disassemble phone or its accessories by yourself.

Emergency Call

In an emergency situation, if the phone is on and you are with-

11

in network range, it can be used to make an emergency call.

However, emergency call numbers may not be reachable in all

networks. You should never rely on your phone for emergency

calls.

Copyright

The equipment is for private use only. Copying CDs or down-

loading music, video or picture files for sale or other business

purposes may be a violation of copyright law. Copyrighted

materials, works of art and/or presentations may require autho-

rization to be fully or partially copied or recorded. Be aware of all

such applicable laws concerning recording and use of such

contents in your country and jurisdiction.

12

Unboxing your Phone

Inserting and Removing Cards

Follow the instructions in the following figure to set up your

phone.

Ensure that the card is correctly aligned and that the

card tray is level when you insert it into your device.

Do not use cut or modified SIM or microSD cards with

your device as these may not be recognized and could

damage the cardtray.

13

Turning your Phone On/Off

Turning on the phone

Press and hold the power button until the screen turns on.

When you turn on your phone for the first time or after perform-

ing data reset, follow the onscreen instructions to set up your

device.

Turning off the phone

To power off your phone, press and hold the power button, and

then touch .

Charging the Battery

Charge the battery before using it for the first time or when it

has been unused for extended periods of time.

1

Connect the USB cable to the USB power adapter, and

then plug the end of the USB cable into the USB port.

2

Plug the USB power adapter into an electric socket.

3

After the battery is fully charged, disconnect the phone

from the charger. First unplug the charger from the device,

and then unplug it from the electric socket.

Battery charging tips and precautions

14

• Use only approved chargers, batteries, and cables. Using an

unapproved or incompatible power adapter, charger, or

battery may damage your phone, shorten its lifespan, or

cause a fire, explosion, or other hazards.

• Avoid using your phone when it is charging. Do not cover

your phone or the power adapter.

• Connecting the charger improperly may cause serious

damage to the phone. Any damage caused by misuse is not

covered by the warranty.

• If the AC power supply is of a l ower voltage, then a longer

charging time may be needed.

• If non-standard chargers such as computers are used for

charging, then a longer charge time may be needed.

• Fully charge the battery before first using the phone and

disconnect the charger immediately after the first charge is

completed.

• Remove the charger from the electric socket when not

charging the phone.

• The phone may not start immediately if charging with low

battery. After a period of charging, the phone will start nor-

mally.

• The charging time may vary depending on the ambient tem-

perature and the remaining battery level.

• The phone can be safely charged within the environment

temperature of 0 ℃ to 40 ℃ . Charging at temperatures

below 0℃ or higher than 40℃ will harm the battery perfor-

mance and shorten its life. Long-term charging in extreme

temperatures will damage the battery.

15

• While charging, the phone a nd the c harger may heat up.

This is normal and should not affect the phone’s lifespan or

performance. If the battery gets hotter than usual, stop

charging it. Place your phone in a cool place and allow it to

cool down. Avoid prolonged contact with the surface of your

phone if it becomes hot.

16

Screen and Display

Phone at a Glance

The phone features may vary based on your location,

language, carrier and model.

17

1. Micro USB port 8. Flashlight

2. Headset socket 9. Fingerprint sensor

3. Light sensor 10.Volume button

4. Receiver

5. Front camera

6. Speaker

7. Main camera

11. Power button

12. Microphone

Basic operation

Power button

• To power on your phone, pre ss a nd hol d the power button

until the screen turns on.

• To power off your phone, press and hold the power button,

and then touch .

• To force your phone to restart, press and hold the power

button until the screen turns on.

Volume button

To adjust the volume, press volume button.

Home key (virtual)

To go back to the Home screen, tap.

Recent key (virtual)

To open the list of recent apps, tap.

18

Return key (virtual)

It displays status and icons

widgets are small apps that launch

Tap an icon,such as an app or a

It provides quick access to apps in

To go back to the previous screen, tap .

Home screen

The main screen is the starting point for many applications and
features, also allows you to add elements, such as icon, the
application of the widget, give Google instant access to
information and application.This is at the bottom of the screen,
can click on the main menu from any key.

notifications

specific app functions to provide
information and convenient access
on your Home screen

folder ,to open and use it

hot dock

Touchscreen Gestures

Use a few simple gestures to use your phone and its apps.

Tapping

19

To open an app, to choose a menu item, to press an on-screen

button, or to enter a character using the keyboard on the screen,

tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to

access available options.

20

Swiping

Swipe to the left or right on the Home screen or the Apps

screen to view other panels.

Swipe upwards or downwards to scroll through a webpage or a

list of items.

Spreading and pinching

Spread two fingers apart on a webpage, map or image to zoom

in a part.

21

Pinch to zoom out.

Dragging

To move an item, tap and hold it and drag it to the target posi-

tion.

22

Notification Center

Open notification center

1 Swipe down from the top edge of the screen to open notifi-

cation center.

2 Swipe down again from the top edge of the screen to go to

the shortcuts tab.

Set notification options

1

Go to Settings> Notifications.

2

Enable or disable notification settings as desired.

Close notification center

Swipe up or press the Home button to close notification center.

Lock the phone

Lock the phone to protect user data.

• Settings> Security & location>Screen lock>Pattern,

PIN ,Password, etc and following the configuration instructions

before completing the process.

• The screen will be locked automatically and will be dormant

for a period of time to reduce energy consumption and avoid

inadvertent operations.

Screenshot

How to take a screenshot?

• Press the power button and vol ume dow n butto n to take a

screenshot.

Calls and Contacts

Making calls

23

1

Tap enter the dial pad

2

Enter a phone number.

3

Tap to make a call.

Making calls from contacts

1

Tap the tab to choose a contact.

2

Tap the contact number.

Making calls from call logs

1

Tap

2

Tap enter the call log list

3

Slide the list up and down in Phone tab to view all calls.

Tap the name or number of the person that want to call.

Making international calls

1

Tap .

2

3

On the dialer screen, tap and hold 0 until the + sign ap-

pears. Then enter the country code, area code, and the

phone number.

Tap to make a call.

Receiving calls

Answering or rejecting a call

If the screen is locked:

•

Drag up to answer the call.

•Drag down to reject the call.

If the screen is unlocked:

•

Tap the ANSWER option to answer the phone

24

•

Tap the DECLINE option to decline the phone

Importing contacts

You can import contacts from storage services to your device.

1

Tap .

2 Tap at the top left of the screen to select the settings

3

option.,

Select an import option in the settings

Creating a new contact

1

Tap .

2

Tap ..

3

Tap the contact’s profile picture to choose a photo. Enter

the contact’s name, phone number and other contact infor-

mation, and then touch save.

Searching for contacts

1

Tap .

2

• Scroll up or down the contacts list.

• Tap at the top of the screen to search for a contact.

3

Use one of the following search methods:

Select a contact. You can call them, send a text message,

or edit their contact information.

25

Messaging

Sending messages

1

Tap .

2

3
4

Tap to create a message.

Add recipients and enter a message.

Tap to send the message.

Viewing messages

1

Tap .

2

3

Select a contact on the message list.

View your conversation.

Searching messages

1

Tap .

2

3

Tap ,Choose Search

Enter key words in searching bar to search messages.

Camera and Gallery

Taking photos

1

Tap .

2

3

Recording videos

1

Spread two fingers apart on the screen to zoom in, and

pinch to zoom out.

Tap to take a photo. Your picture will be automatically

saved to .

Tap .

26

2

Spread two fingers apart on the screen to zoom in, and

pinch to zoom out.

3

Tap to start recording the video. Tap to stop

recording. To capture an image from the video while

record-ing, tap .

To quickly launch Camera on the locked screen. Drag

outside the large circle on the locked screen.

Viewing photos or videos

1

Tap .

2

Select a photo or a video.

Deleting photos or videos

1

Tap .

2

Sharing photos or videos

Select the photo or video that you want to share, then tap

Share. Select a sharing method.

Tap and hold the photo or video that you want to delete,

touch ,ChooseDelete.

Music

Listening to music

You can choose to listen to your favourite local songs.

1

Tap .

2

Select a song to play. You can play, pause, or change

27

songs during the process.

3

When a song is playing, tap Home button to exit the music

playback screen without stopping the song. To return to

the music playback screen, open the notification center

and tap the cover of the song.

Creating a playlist

You can organize your music by creating customized playlists.

1

Tap .

2

3

Playing a playlist

1

2

3

Tap Playlists >Recently add >tap >Save as playlist

Name the playlist and tap Save.

Tap .

Tap Playlists.

Select the desired playlist.

FM Radio

1

To use the FM Radio function, first you need to connect

your headphones.

2

Tap ,tap allowPermissions,FM turns on

3

Tap Search the FMchannels

4

Select the frequency following the app instructions and set

the volume to a comfortable level.

28

Chrome

Using Chrome

Connect the web page to search for information and bookmark

your favorite web pages to access them conveniently.

1

Tap .

2

File Manager

File Manager plays the role of your assistant. It helps you to

manage your files and folders, to view documents that are

saved on your phone storage. You can check various files via

classified folders.

Finding files quickly

.

1

2

3

Enter the address field in the search bar, and tap the input

method keyboard to go key.You can access to web pages;

moreover, bookmarks, and other functions are supported.

Open File Manager

Go to the Local tab, touch .

Enter the file name that you want to search or some key

words about the file, the relating files will show beneath the

search bar.

29

Creating a folder

1

Open File Manager.

2

Go to the Local tab, touch Internal shared storage.

3

Touch > New Folder, enter your folder name, and
touch OK.

Renaming files

1

Open File Manager.

2

Go to the Local tab, touch Internal shared storage.

3

Touch and hold the files or folders that you want to

rename,tap ,then touch Rename.

4

Enter the new name, and touch DONE.

30

Calendar

Creating an event

1

Open Calendar.

2

Touch .ChooseNew event

3

Enter the event title, location, start time and end time

repetion,reminders,privacy.

4

Touch Done to save the event.

Deleting an event

1

Open Calendar.

2

choosean event>tap >Delete.

Searching an event

1

Open Calendar.

2

Touch > Search.

3

Enter one or more keywords in the searching bar, such as

the event title or location.

，

31

Clock

Alarms

Open Clock. From the tab, you can do the follow-ing

steps to set your alarms:

Adding an alarm

1

Touch and set the alarm time, repeat times, ringtone,
and others.

2

Touch OK to save the alarm.

Enabling or disabling an alarm

Touch the switch next to an alarm.

Configuring the alarm settings

Touch Choose setting options to configure the alarm

duration, alarm volume, and snooze length.

Deleting an alarm

Touch the alarm that you want to delete . Touch .

Muting an alarm

Press the volume down button.

•

If the phone is off W hen the alarm sounds, the phone can

choose to power on or hibernate.

•

If the phone is set to silent mode or vibrate mode, the alarm

will have an alarm tone.

32

Clock

Open Clock. From the tab, you can do the

followingsteps to set your clock:

Adding a city

Touch . select a city from the list.

Touch . In the city list

Timer

1

Open Clock.

2

Touch .

3

Set the countdown time and touch to start the timer.

Touch to pause the countdown, or touchreset the

timer.

4

When the ti mer goes off, to uchSTOPto dismiss the
ringtone.

Stopwatch

1

Open Clock.

2

Go to the tab.

3

Touch to start the stopwatch. Touch to pause the

stopwatch.Touch the reset option to reset stopwatch.

Recorder

The phone supports long period of recording. Make sure your

phone storage is available before recording.

33

Recording sound

1

Open Recorder.

2

Touch to start recording.

3

Touch or to pause or resume the recording.

4

Touch to stop recording, Then touch SAVE,

save document

Playing a recording

1

Open Recorder.

2

Touch .

3

Select and touch a recording to play it.

Managing recordings

1

Open Recorder.

2

Touch .

3

Touch and hold a recording. You can choose .

Appendix

Important Information

For an optimal experience, the phone regularly connects to mail

and internet servers. This automatically and inevitably gener-

ates data exchanges that may be charged in addition to your

existing package, or may be deducted from prepaid credit or a

prepaid system.

34

To avoid billing problems related to services that use the Inter-

net, it is strongly recommended to have a suitable option which

includes unlimited Internet and emails and to avoid changing

the settings preconfigured by default.

If you wish, connect to Wi-Fi for a faster and more stream lined

experience. It is particularly recommended to use Wi-Fi for

streaming, or downloading games, videos or bulky films.

IMEI Identification

The IMEI (International Mobile Equipment Identity) code can be

found in the equipment package, on a label at the back of the

battery or it can be displayed on screen by dialing the following

combination of symbols and numbers in the phone keyboard (no

spaces): *#06#.

Disclaimer

• The usage of non-original accessories, such as headsets,

chargers and so on,will cause incompatibility between phone

and accessories. It may cause bad performance or

malfunction, and we are not responsible for any damage that

it might occur.

• The user manual only contains general overview. Speci-

fications and functions of your phone may be different to

those contained in the user manual.

• Your phone has been confirmed to work properly since

produced from the factory. If there is any damage or defect

due to manufacturing, it should follow terms and conditions

in the warranty card.

35

• If the functions of your phone are related to features and

services by operator, it should follow the terms and condi-

tions applicable by the operator.

• Note that your phone still has its limitations referring to the

specifications and functions. These limitations cannot be

considered as damage or defect, and cannot be regarded

as manufacturer damage.

• Use your phone in accordance with the purposes and

functions.

Troubleshooting

This part lists some problems you might encounter when using

your phone. Some problems require you to call your service

provider, but most of them are easy to be fixed by yourself.

SIM card has error

Ensure that the SIM card is correctly inserted.

No network connection / Dropped network

• Move toward a window or into an open area. Check network

provider coverage map.

• Check whether the SIM card is too old. If so, change your SIM

card at your network provider’s nearest branch. Contact your

service provider.

Codes do not match

If you forget the code, contact your service provider.

Calls are not available

• Ensure that there is no dialing error.

thorized.

• If new SIM card is inserted, check for new restrictions.

36

New network is not au-

• If pre-paid charge reached its limit, contact service provider.

Phone cannot be switched on

• Ensure to press

• Charge battery. Check the charging indicator on the screen.

the Power button for at least two seconds.

Charge has error

• Outside temperature is too hot or cold. Charge the battery.

• Ensure that phone is charging at a normal temperature.

• Check the charger and its connection to the phone.

• Plug the charger into a different socket.

• Ensure that charger is not defective. If so, replace the char-

ger.

• Use only original accessories.

Impossible to receive or send SMS and photos

Ensure that the storage is sufficient. Delete some messages in

your phone.

Files cannot be opened

Check the supported file formats.

Screen does not light up when receiving a call.

• If you use a protection tape or case, ensure t hat i t has not

covered the area around the light sensor.

• Ensure that the area around the light sensor is clean.

Phone has no sound

37

Check the settings status in the sound menu to ensure that the

phone is not in vibration or silent mode.

Phone hangs up or freezes

Update your software through the website.

Contacts display doubly

Contacts are saved in both phone and SIM card. Check con-

tacts saved.

App cannot be installed

• Not supported by service provider or registration required.

Contact your service provider.

• Your phone has insufficient storage. Delete some

messages from your phone.

Phone cannot be connected to computer

• Change data cable.

• Change computer port.

Call logs are not saved

Ensure that the time is not wrongly set. Check the time setting.

Hisense México S. de R.L. de C.V. Blvd.

Miguel de Cervantes Saavedra, No. 301

Torre Norte, Piso 2,

Col. Ampliación Granada,

Municipio o Demarcación Territorial Miguel Hidalgo,

C.P. 11520, Ciudad de México,

R.F.C. HME110512IY3

38

MARCA: HISENSE

MODELO: Hisense U965

FCC ID:2ADOBU965

ELECTRICAL CHARACTERISTICS

ADAPTADOR:

MARCA: HISENSE

MODEL: TPA-97050100UU

INPUT: 100 - 240 V ~ 50/60 Hz 0.15 A

OUTPUT: 5,0 V 1A

RECHARGEABLE BATTERY

BRAND: HISENSE

MODEL: LIW38210Ａ

MADE IN CHINA

Medical devices

Implanted medical devices, such as pacemakers, may be

affected by the use of this product.

Avoid potential interference radiated from the product in the

implanted medical device, by keeping the product at least 20 cm

away from the device.

Do not carry the product in the chest pocket.

Turn off the product immediately if you suspect any interference.

ONLY FOR MEXICO

“For use in Mexico, the operation of this product is subject to the

following two conditions: (1) this equipment or device may not

39

cause detrimental interference and (2) this equipment or device

must accept any interference, including interference that may

cause unwanted operation.”

FCC Compliance

This phone complies with section 15 of FCC Regulations.

Changes or modifications not expressly approved by the party

responsible for compliance could void the user’s authority to

operate the equipment.

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential instal-

lation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that

interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for

help.

This equipment complies with FCC radiation exposure li mits set

forth for an uncontrolled environment. End user must follow the

specific operating instructions for satisfying RF exposure com-

pliance. This transmitter must not be co-located or operating in

conjunction with any other antenna or transmitter.

40

The portable device is designed to meet the requirements for

exposure to radio waves established by the FederalCommuni-

cations Commission (USA). Theserequirements set a SAR limi t

of 1.6 W/kg averaged over one gram of tissue. The highest SAR

value reported under this standard during product certification

for use when properly worn on the body.

The highest SAR value reported to the FCC for this type of

devices is 0.278 W/kg when used over the ear, 0.744W/kg when

used at 10 mm away from the body and 0.576 W/kg when used

at a wireless access point (HOTSPOT) 10mm.

Even though there may be differences between SAR levels of

different phones and in different positions, all of them comply

with the requirements of the government.

This device complies with Part 15 of the FCC Rules. Operation

is subject to the following two conditions: (1) this device may not

cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause

undesired operation.

FCC ID: 2ADOBU965

41

Specification

Model

Dimensions

OS

CPU

Internal Memory

Camera

Size

Resolution

Color

3G

2G

Bands con las
que NO opera
suequipo Hisense

Data Speed

WLAN

Bluetooth

GPS

FM

Interface

Battery

42

Hisense U965

137.8×66.4×9.4mm

Android 8.1.0

MT6580 Quad-core CPU 1.3GHz

1 GB RAM + 8 GB ROM

5Mpix + 8Mpix

8Mpix + 13Mpix(Cámarasmejoradas v
a software)

5’’ Inch

FWVGA+

16,7 millones de colores

Band 1/2/5

850/900/1800/1900 MHz

Band 10/26/28/38/66

150Mbps HSDPA
50Mbps HSUPA

WIFI 802.11 b/g/n

V2.1+EDR

Yes

Yes

MicroUSB2.0

3,8V

2100mAh

í

Contact information

Hisense USA Corporation

7310 McGinnis Ferry Road, Suwanee, GA 30024

Wood Bi

678 318 9060515

[e-mail]

43