Hikvision® Network Digital Video Recorder User Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in
accordance with the terms of such license. The content of this manual is furnished for informational use only, is
subject to change without notice, and should not be construed as a commitment by Hangzhou Hikvision Digital
Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies
that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR
MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF
THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE
TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION
SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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User Manual of Network Video Recorder
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
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User Manual of Network Video Recorder
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in the manual are for reference only.
This manual is applicable to the models listed in the following table.
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User Manual of Network Video Recorder
Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or
PSIA protocol.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 256 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc..
The quality of the input and output record is configurable.
A redundant power supply is provided to improve the system stability.
Local Monitoring
Simultaneous HDMI1/VGA/LCD output as the main output and the HDMI2 works as the auxiliary output.
All video outputs at up to 1920×1080 resolution.
Up to 64-window division display mode for the HDMI1/VGA/LCD output, and 16-window division display
mode for HDMI2-6 outputs. The display sequence of channels is adjustable.
Multi-screen display supported by the HDMI 3-6 outputs of /H models.
Live view screen can be switched in group, and manual switch and auto-switch live view are also provided,
and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, video exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and 3D positioning by dragging mouse.
HDD Management
Up to 24 SATA hard disks and 1 eSATA disk can be connected. (Each disk with a maximum of 4TB storage
capacity.)
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
The SAS expansion enclosure can be connected for the expanded storage via the miniSAS interface.
Support eSATA disks for recording or backup.
Support S.M.A.R.T. and bad sector detection. (Not supported when the RAID function is enabled.)
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Support RAID0, RAID1, RAID5 and RAID10 storage scheme, and can be enabled and disabled on your
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and
manual recording.
Locking and unlocking record files.
Local redundant recording.
Playing back record files by events (alarm input/motion detection/VCA).
Playing back record files by smart search (intrusion/motion detection).
Tag adding for record files, searching and playing back by tags.
Provide new playback interface with easy and flexible operation.
Searching and playing back record files by channel number, recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and
locating by dragging the mouse.
Up to 16-ch synchronous playback at 4CIF real time.
Backup
Export video data by USB, SATA or eSATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, video tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error, and HDD full,
hot spare exception, etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel, mouse, control keyboard and touch LCD screen (not provided for DS-96128NI-E24
and DS-96256NI-E24).
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
4 self-adaptive 10M/100M/1000M network interfaces, and various working modes are configurable:
multi-address, network fault tolerance, etc.
4 1000M optical fiber interfaces.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
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Remote web browser access by HTTPS ensures high security.
Remote reverse playback via RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and support downloading
files breakpoint resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-232, RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Remote JPEG capture.
Two-way audio and voice broadcasting.
Embedded WEB server.
Development Scalability:
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
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TABLE OF CONTENTS
Product Key Features .............................................................................................................................. 6
1.1 Front Panel .................................................................................................................................... 14
1.2 USB Mouse Operation .................................................................................................................. 17
Summary of Changes ............................................................................................................................. 211
List of Compatible IP Cameras .............................................................................................................. 212
List of Hikvision IP Cameras ...................................................................................................... 212
List of Third-party IP Cameras .................................................................................................. 215
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User Manual of Network Video Recorder
Chapter 1 Introduction
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No.
Name
Function Description
1
Front Panel Lock
You can lock or unlock the panel by the key.
2
Status
Indicators
HDD
Flashes red when data is being read from or written to HDD.
Tx/Rx
Flashes blue when network connection is functioning properly.
3
POWER ON/OFF
Power on/off switch. The button remains red when the device is
soft-off, and remains blue when the device is working.
4
ESC
Back to the previous menu.
Press to enter the PTZ control mode of the first camera.
Double-press for switching between main and auxiliary output.
5
Control
Buttons
DIRECTION
The DIRECTION buttons are used to navigate between different
fields and items in menus.
In the Playback mode, the Up and Down button is used to speed
up and slow down recorded video. The Left and Right button is
used to reverse 30s and forward 30s the playback progress.
In Live View mode, the Up button is to switch the live view
mode between single- and multi-window divisions. The Down
button is used to enter the normal playback mode. The Left
button is to show the quick setting toolbar. And the Right button
can be used to switch the live view image of the next camera.
In PTZ control mode, it can control the movement of the PTZ
camera.
ENTER
The ENTER button is used to confirm selection in any of the
menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance
the video by a single frame.
In Auto-switch mode, it can be used to stop /start auto switch.
1.1 Front Panel
Figure 1. 1 DS-96128NI-E16(/H) and DS-96256NI-E16(/H)
Table 1. 1 Description of Front Panel Buttons
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User Manual of Network Video Recorder
No.
Name
Function Description
6
MENU
Pressing the button will help you return to the Main menu (after
successful login).
Press and hold the button for 5 seconds will turn off audible key
beep.
7
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
8
Touch LCD Screen
The touch LCD is supported by /H models by default, and is
optional for other models. It outputs the simultaneous image
with the VGA/HDMI1 and the local menu can be controlled by
the touch operation.
No.
Name
Function Description
1
POWER ON/OFF
Power on/off button.
2
Tx/Rx Status Indicator
Flashes blue when network connection is functioning properly.
3
HDD Status Indicator
Flashes red when data is being read from or written to HDD.
4
POWER Status Indicator
Remains red when the device is soft-off, and remains blue when
Figure 1. 2 DS-96128NI-E24 and DS-96256NI-E24
Figure 1. 3 DS-96128NI-E24/H and DS-96256NI-E24/H
Table 1. 2 Description of Front Panel Buttons
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User Manual of Network Video Recorder
No.
Name
Function Description
the device is working.
5
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
6
Front Panel Lock
You can lock or unlock the panel by the key.
7
Touch LCD Screen
The touch LCD is supported by /H models by default, and is
optional for other models. It outputs the simultaneous image
with the VGA/HDMI1 and the local menu can be controlled by
the touch operation.
8
HDD Slot Number Diagram
Shows the diagram of HDD slot number in the chassis.
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User Manual of Network Video Recorder
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.
1.2 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 3 Description of the Mouse Control
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User Manual of Network Video Recorder
Icon
Description
Icon
Description
…
Number
…
English letter
Lowercase/Uppercase
Backspace
Switch the keyboard
Space
Positioning the cursor
Exit
Symbols
Reserved
1.3 Input Method Description
Figure 1. 4 Soft Keyboard (1)
Figure 1. 5 Soft Keyboard (2)
Description of the buttons on the soft keyboard:
Table 1. 4 Description of the Soft Keyboard Icons
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User Manual of Network Video Recorder
No.
Item
Description
1
AUDIO OUT
RCA connector for audio output. This connector is synchronized with
VGA video output.
2
AUDIO IN
RCA connector for audio input.
3
FIBER Interface
4 FIBER network interfaces.
4
LAN Interface
4 LAN network interfaces.
5
VGA
DB9 connector for VGA output. Display local video output and menu.
6
RS-232 Interface
Connector for RS-232 devices.
7
HDMITM
HDMITM video output connectors. 6 HDMITM interfaces for the /H
models, and 2 HDMITM interfaces for other models.
8
USB 3.0 Interfaces
Universal Serial Bus (USB) ports for additional devices, such as USB
mouse and USB Hard Disk Drive (HDD).
9
miniSAS (Optional)
Connects to SAS expansion enclosure.
10
Termination Switch
RS-485 termination switch.
Up position is not terminated.
Down position is terminated with 120Ω resistance.
1.4 Rear Panel
Figure 1. 6 DS-96128NI-E16(/H) and DS-96256NI-E16(/H)
Figure 1. 7 DS-96128NI-E24(/H) and DS-96256NI-E24(/H)
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User Manual of Network Video Recorder
No.
Item
Description
11
RS-485 Interface
Connector for RS-485 devices. T+ and T- pins connect to R+ and Rpins of PTZ receiver respectively.
Controller Port
D+, D- pin connects to Ta, Tb pin of controller. For cascading devices,
the first NVR’s D+, D- pin should be connected with the D+, D- pin of
the next NVR.
12
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
13
eSATA
Connects external SATA HDD, CD/DVD-RW.
14
AC 100V ~ 240V
AC 100V ~ 240V power supply.
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User Manual of Network Video Recorder
Chapter 2 Getting Started
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User Manual of Network Video Recorder
2.1 Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
Starting up the NVR:
Steps:
1. Plug the power supply into an electrical outlet. It is HIGHLY recommended t plug that an Uninterruptible
Power Supply (UPS) be used in conjunction with the device. The Power indicator LED should turn blue
indicating that the unit begins to start up.
2. After startup, the Power indicator LED remains blue.
Shutting down the NVR
There are two proper ways to shut down the NVR.
OPTION 1: Standard shutdown
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 1 Shutdown Menu
2. Click the Shutdown button.
3. Click the Yes button.
OPTION 2: By operating the front panel
Steps:
1. Press and hold the POWER button on the front panel for 3 seconds.
2. Enter the administrator’s username and password in the dialog box for authentication if needed.
3. Click the Yes button.
Do not press the POWER button again when the system is shutting down.
Rebooting the NVR
In the Shutdown menu, you can also reboot the NVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
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User Manual of Network Video Recorder
2.2 User Logout
Purpose:
After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter
user name and password tog in again.
Steps:
1. Enter the Shutdown menu.
Menu>Shutdown
Figure 2. 2 Logout
2. Click Logout.
After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name
and password to unlock the system.
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User Manual of Network Video Recorder
2.3 Using the Wizard for Basic Configuration
By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 3.
Figure 2. 3 Start Wizard Interface
Operating the Setup Wizard:
1. The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the
Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next
time by leaving the “Start wizard when the device starts?” checkbox checked.
2. Click Next button on the Wizard window to enter the Login window, as shown in Figure 2. 4.
Figure 2. 4 Login Window
3. Enter the admin password. By default, the password is 12345.
4. To change the admin password, check the New Admin Password checkbox. Enter the new password and
confirm the password in the given fields.
5. Click the Next button to enter the date and time settings window, as shown in Figure 2. 5.
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User Manual of Network Video Recorder
Figure 2. 5 Date and Time Settings
6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as
shown in Figure 2. 6.
Figure 2. 6 Network Configuration
7. Click Next button after you configured the network parameters, which takes you to the RAID configuration
window.
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User Manual of Network Video Recorder
Figure 2. 7 Array Management
8. Click Next button to enter the Array Management window (Supported if you check the checkbox to enable
the RAID function in the previous window).
Figure 2. 8 Array Management
9. Click Next button after you configured the network parameters, which takes you to the HDD Management
window, shown in Figure 2. 9.
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User Manual of Network Video Recorder
Figure 2. 9 HDD Management
10. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
11. Click Next button. You enter the Adding IP Camera interface.
12. Click Search to find online IP Camera. Select the IP camera to be added, and click the Add button.
Figure 2. 10 Search for IP Cameras
13. Click Next button. Configure the recording for the searched IP Cameras.
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User Manual of Network Video Recorder
Figure 2. 11 Record Settings
14. (Optional) Click Copy to copy the recording settings to other channels, as shown in Figure 2. 12.
Figure 2. 12 Copy Record Settings
15. Click OK to complete the startup Setup Wizard.
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User Manual of Network Video Recorder
2.4 Adding and Connecting the IP Cameras
2.4.1 Adding the Online IP Cameras
Purpose:
The main function of the NVR is to connect the network cameras and record the video got from it. So before you
can get a live view or record of the video, you should add the network cameras to the connection list of the device.
Before you start:
Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please
see Chapter Checking Network Traffic and Chapter Configuring Network Detection.
OPTION 1:
Steps:
1. Click to select a free window in the live view mode.
2. Click the icon in the center of the windw to pop up the adding IP camera interface.
Figure 2. 13 Quick Adding IP Camera Interface
3. Select the detected IP camera and click the Add button to add it directly, and you can click the Search button
to refresh the online IP camera manually.
Or you can choose to custom add the IP camera by editing the parameters in the corresponding textfiled and
then click the Add button to add it.
OPTION 2:
Steps:
1. Right-click the mouse when you in the live view mode to show the right-click menu.
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