Hikvision DS-96064NI-I16, DS-96128NI-I24-H, DS-96256NI-I24-H User Manual

Network Video Recorder
User Manual
UD07098N
Network Video Recorder User Manual
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL OUR COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Network Video Recorder User Manual
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Network Video Recorder User Manual
Series
Model
DS-96000NI-I16 DS-96128NI-I16
DS-96256NI-I16
DS-96000NI-I16/H DS-96128NI-I16/H
DS-96256NI-I16/H
DS-96000NI-I24 DS-96128NI-I24
DS-96256NI-I24
DS-96000NI-I24/H DS-96128NI-I24/H
DS-96256NI-I24/H
Symbol
Description
Provides additional information to emphasize or supplement important points of the main text.
Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.
Applicable Models
This manual is applicable to the models listed in the following table.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
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Network Video Recorder User Manual
Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket. If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment. Unit is designed for indoor use only. Keep all liquids away from the device. Ensure environmental conditions meet factory specifications. Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible. Power down the unit before connecting and disconnecting accessories and peripherals. A factory recommended HDD should be used for this device. Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
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Product Key Features
General
Connectable to network cameras, network dome and encoders. Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom,
Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
Connectable to the smart IP cameras. H.265, H.264, SVAC, MPEG4, and MJPEG (only for Hikvision IP camera) video formats. PAL/NTSC adaptive video inputs. Each channel supports dual-stream. Up to 128/256 network cameras can be added according to different models. Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
HDMI 1, HDMI 2, and VGA outputs are provided. HDMI 2 video output at up to 4K resolution. Multiple screen display in live view is supported, and the display sequence of channels is
adjustable.
Live view screen can be switched in group. Manual switch and auto-switch are provided and
the auto-switch interval is configurable.
Configurable main stream and sub-stream for the live view. Quick setting menu is provided for live view. Motion detection, video tampering, video exception alert and video loss alert functions. Privacy mask. Multiple PTZ protocols supported; PTZ preset, patrol and pattern. Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 16 SATA hard disks and 1 eSATA disk can be connected for DS-96000NI-I16(/H) series
NVR.
Up to 24 SATA hard disks and 1 eSATA disk can be connected for DS-96000NI-I24(/H) series NVR.
Up to 10 TB storage capacity for each disk supported. Supports 8 network disks (NAS/IP SAN disk). Supports S.M.A.R.T. and bad sector detection.
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HDD group management. Supports HDD standby function. HDD property: redundancy, read-only, read/write (R/W). HDD quota management; different capacity can be assigned to different channel. RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10 are supported. Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And
16/24 arrays can be configured.
Disk clone to the eSATA disk. HDD health monitoring.
Recording, Capture and Playback
Holiday recording schedule configuration. Continuous and event video recording parameters. Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm,
and VCA.
8 recording time periods with separated recording types. Pre-record and post-record for alarm, motion detection for recording, and pre-record time for
schedule and manual recording.
Searching record files and captured pictures by events (alarm input/motion detection). Tag adding for record files, searching and playing back by tags. Locking and unlocking record files. Local redundant recording and capture. Normal/Smart/custom video playback mode. Searching and playing back record files by channel number, recording type, start time, end
time, etc.
Supports the playback by main stream or sub-stream. Smart search for the selected area in the video. Zooming in when playback. Reverse playback of multi-channel. Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when
playback, and locating by dragging the mouse.
Supports thumbnails view and fast view during playback. Up to 20-ch synchronous playback at 1080p real time. Supports playback by transcoded stream. Manual capture, continuous capture of video images and playback of captured pictures. Supports enabling H.264+ to ensure high video quality with lowered bitrate.
Files Management
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Important files search and export. Vehicle detection files and human appearance files search and export. Export video data by USB, SATA or eSATA device. Export video clips when playback. Management and maintenance of backup devices. Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare
system.
Alarm and Exception
Configurable arming time of alarm input/output. Alarm for video loss, motion detection, tampering, abnormal signal, video input/output
standard mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and HDD full, etc.
VCA detection alarm is supported. Smart analysis for people counting and heat map Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel, mouse, remote control, or control keyboard. Three-level user management; admin user is allowed to create many operating accounts and
define their operating permission, which includes the limit to access any channel.
Admin password resetting by exporting/importing the GUID file. Operation, alarm, exceptions and log recording and searching. Manually triggering and clearing alarms. Import and export of device configuration information.
Network Functions
Four self-adaptive 10M/100M/1000M network interfaces and the multi-address, load balance,
and network fault-tolerance working modes are configurable.
IPv6 is supported. TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, and iSCSI are supported. TCP, UDP and RTP for unicast. Auto/Manual port mapping by UPnP
TM
.
Support access by guarding vision. Remote web browser access by HTTPS ensures high security.
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ANR (Automatic Network Replenishment) function is supported, which enables the IP camera
save the recording files in the local storage when the network is disconnected, and synchronizes the files to the device when the network is resumed.
Remote reverse playback via RTSP. Supports accessing by the platform via ONVIF. Remote search, playback, download, locking and unlocking of the record files, and support
downloading files broken transfer resume.
Remote parameters setup; remote import/export of device parameters. Remote viewing of the device status, system logs and alarm status. Remote keyboard operation. Remote HDD formatting and program upgrading. Remote system restart and shutdown. RS-232, RS-485 transparent channel transmission. Alarm and exception information can be sent to the remote host Remotely start/stop recording. Remotely start/stop alarm output. Remote PTZ control. Virtual host function is provided to get access and manage the IP camera directly. Two-way audio and voice broadcasting. Embedded WEB server.
Development Scalability:
SDK for Windows system. Source code of application software for demo. Development support and training for application system.
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TABLE OF CONTENTS
Chapter 1 Introduction ................................................................................................................... 16
1.1 Front Panel ....................................................................................................................... 16
1.1.1 DS-96000NI-I16(/H) Series ...................................................................................... 16
1.1.2 DS-90000NI-I24(/H) Series ...................................................................................... 17
1.2 IR Remote Control Operations ......................................................................................... 18
1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) ........................... 18
1.2.2 Unpairing (Disabling) an IR Remote from a Device ................................................. 19
1.2.3 Troubleshooting ...................................................................................................... 22
1.3 USB Mouse Operation ...................................................................................................... 23
1.4 Rear Panel ........................................................................................................................ 24
Chapter 2 Getting Started .............................................................................................................. 26
2.1 Start up the Device ........................................................................................................... 26
2.2 Activate the Device .......................................................................................................... 26
2.3 Configure Unlock Pattern for Login .................................................................................. 27
2.4 Login to the Device ........................................................................................................... 29
2.4.1 Log in via Unlock Pattern ......................................................................................... 29
2.4.2 Log in via Password ................................................................................................. 29
2.5 Enter Wizard to Configure Quick Basic Settings .............................................................. 30
2.6 Enter Main Menu ............................................................................................................. 34
2.7 System Operation ............................................................................................................. 35
2.7.1 Log out..................................................................................................................... 35
2.7.2 Shut Down the Device ............................................................................................. 35
2.7.3 Reboot the Device ................................................................................................... 35
Chapter 3 Camera Management ................................................................................................... 36
3.1 Add the IP Cameras .......................................................................................................... 36
3.1.1 Add the IP Camera Manually .................................................................................. 36
3.1.2 Add the Automatically Searched Online IP Cameras .............................................. 37
3.2 Enable the H.265 Stream Access ...................................................................................... 37
3.3 Upgrade the IP Camera .................................................................................................... 37
3.4 Configure the Customized Protocols ................................................................................ 38
Chapter 4 Camera Settings ............................................................................................................ 40
4.1 Configure OSD Settings ................................................................................................... 40
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4.2 Configure Privacy Mask .................................................................................................... 41
4.3 Configure the Video Parameters ...................................................................................... 42
4.4 Configure the Day/Night Switch ....................................................................................... 42
4.5 Configure Other Camera Parameters ............................................................................... 42
Chapter 5 Live View ....................................................................................................................... 44
5.1 Start Live View ................................................................................................................. 44
5.1.1 Digital Zoom ............................................................................................................ 44
5.1.2 Fisheye View ........................................................................................................... 44
5.1.3 3D Positioning ......................................................................................................... 45
5.1.4 Live View Strategy ................................................................................................... 46
5.2 Target Detection ............................................................................................................... 46
5.3 Configure Live View Settings ............................................................................................ 47
5.4 Configure Live View Layout .............................................................................................. 47
5.5 Configure Auto-Switch of Cameras .................................................................................. 49
5.6 Configure Channel-zero Encoding .................................................................................... 49
5.7 Using an Auxiliary Monitor ............................................................................................... 50
Chapter 6 PTZ Control ................................................................................................................... 51
6.1 PTZ Control Wizard .......................................................................................................... 51
6.2 ConfigurePTZ Parameters ................................................................................................. 51
6.3 Set PTZ Presets, Patrols & Patterns .................................................................................. 52
6.3.1 Set a Preset .............................................................................................................. 52
6.3.2 Call a Preset ............................................................................................................. 53
6.3.3 Set a Patrol .............................................................................................................. 54
6.3.4 Call a Patrol ............................................................................................................. 55
6.3.5 Set a Pattern ............................................................................................................ 56
6.3.6 Call a Pattern ........................................................................................................... 57
6.3.7 Set Linear Scan Limits .............................................................................................. 57
6.3.8 Call Linear Scan ....................................................................................................... 58
6.3.9 One-touch Park ....................................................................................................... 58
6.4 Auxiliary Functions ........................................................................................................... 59
Chapter 7 Storage ............................................................................................................................ 61
7.1 Storage Device Management ........................................................................................... 61
7.1.1 Install the HDD ........................................................................................................ 61
7.1.2 Add the Network Disk ............................................................................................. 61
7.1.3 Configure eSATA for Data Storage ........................................................................... 63
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7.2 Storage Mode ................................................................................................................... 64
7.2.1 Configure HDD Group ............................................................................................. 64
7.2.2 Configure HDD Quota .............................................................................................. 66
7.2.3 Configure Data Release ........................................................................................... 67
7.3 Recording Parameters ...................................................................................................... 68
7.3.1 Main Stream ............................................................................................................ 68
7.3.2 Sub-Stream .............................................................................................................. 69
7.3.3 Picture ..................................................................................................................... 69
7.3.4 ANR .......................................................................................................................... 69
7.3.5 Configure Advanced Recording Settings ................................................................. 69
7.4 Configure Recording Schedule ......................................................................................... 70
7.5 Configure Continuous Recording ..................................................................................... 72
7.6 Configure Motion Detection Triggered Recording ........................................................... 72
7.7 Configure Event Triggered Recording ............................................................................... 72
7.8 Configure Alarm Triggered Recording .............................................................................. 73
7.9 Configure Picture Capture ................................................................................................ 73
7.10 Configure Holiday Recording and Capture ..................................................................... 74
7.11 Configure Redundant Recording and Capture ............................................................... 76
Chapter 8 Disk Array ...................................................................................................................... 78
8.1 Create Disk Array .............................................................................................................. 78
8.1.1 Enable RAID ............................................................................................................. 78
8.1.2 One-Touch Creation ................................................................................................ 79
8.1.3 Manual Creation ...................................................................................................... 79
8.2 Rebuild Array .................................................................................................................... 81
8.2.1 Configure Hot Spare Disk ........................................................................................ 81
8.2.2 Automatically Rebuild Array ................................................................................... 81
8.2.3 Manually Rebuild Array ........................................................................................... 82
8.3 Delete Array ..................................................................................................................... 83
8.4 Check and Edit Firmware ................................................................................................. 84
Chapter 9 File Management .......................................................................................................... 85
9.1 Search and Export All Files ............................................................................................... 85
9.1.1 Search Files.............................................................................................................. 85
9.1.2 Export Files .............................................................................................................. 85
9.2 Search and Export Human Files ....................................................................................... 86
9.2.1 Search Human Files ................................................................................................. 86
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9.2.2 Export Human Files ................................................................................................. 86
9.3 Search and Export Vehicle Files ....................................................................................... 87
9.3.1 Search Vehicle Files ................................................................................................. 87
9.3.2 Export Vehicle Files ................................................................................................. 87
9.4 Search History Operation ................................................................................................. 88
9.4.1 Save Search Condition ............................................................................................. 88
9.4.2 Call Search History................................................................................................... 88
Chapter 10 Playback ....................................................................................................................... 89
10.1 Play Video Files .............................................................................................................. 89
10.1.1 Instant Playback .................................................................................................... 89
10.1.2 Play Normal Video ................................................................................................ 89
10.1.3 Play Smart Searched Video ................................................................................... 90
10.1.4 Play Custom Searched Files ................................................................................... 91
10.1.5 Video Synopsis ...................................................................................................... 92
10.1.6 Play Tag Files ......................................................................................................... 93
10.1.7 Play Event Files ...................................................................................................... 95
10.1.8 Play by Sub-periods ............................................................................................... 96
10.1.9 Play Log Files ......................................................................................................... 97
10.1.10 Play External File ................................................................................................. 97
10.2 Playback Operations ....................................................................................................... 98
10.2.1 Set Play Strategy in Smart/Custom Mode ............................................................. 98
10.2.2 Edit Video Clips ..................................................................................................... 98
10.2.3 Switch between Main Stream and Sub-Stream .................................................... 99
10.2.4 Thumbnails View................................................................................................... 99
10.2.5 Fisheye View ......................................................................................................... 99
10.2.6 Fast View ............................................................................................................. 100
10.2.7 Digital Zoom ........................................................................................................ 100
Chapter 11 Event and Alarm Settings ........................................................................................ 101
11.1 Configure Arming Schedule .......................................................................................... 101
11.2 Configure Alarm Linkage Actions ................................................................................. 101
11.3 Configure Motion Detection Alarm.............................................................................. 103
11.4 Configure Video Loss Alarm ......................................................................................... 105
11.5 Configure Video Tampering Alarm ............................................................................... 106
11.6 Configure Sensor Alarms .............................................................................................. 107
11.6.1 Configure Alarm Input ......................................................................................... 107
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11.6.2 Configure One-Key Disarming ............................................................................. 108
11.6.3 Configure Alarm Output ...................................................................................... 108
11.7 Configure Exceptions Alarm ......................................................................................... 110
11.8 Alarm Linkage Actions .................................................................................................. 112
11.8.1 Configure Auto-switch Full Screen Monitoring ................................................... 112
11.8.2 Configure Audio Warning .................................................................................... 112
11.8.3 Notify Surveillance Center .................................................................................. 112
11.8.4 Configure Email Linkage ...................................................................................... 113
11.8.5 Trigger Alarm Output .......................................................................................... 113
11.8.6 Configure PTZ Linkage ......................................................................................... 113
11.9 Trigger or Clear Alarm Output Manually ...................................................................... 114
Chapter 12 VCA Event Alarm ..................................................................................................... 116
12.1 Face Detection.............................................................................................................. 116
12.2 Vehicle Detection ......................................................................................................... 117
12.3 Line Crossing Detection ................................................................................................ 118
12.4 Intrusion Detection ...................................................................................................... 120
12.5 Region Entrance Detection .......................................................................................... 122
12.6 Region Exiting Detection .............................................................................................. 123
12.7 Unattended Baggage Detection ................................................................................... 124
12.8 Object Removal Detection ........................................................................................... 125
12.9 Audio Exception Detection ........................................................................................... 126
12.10 Sudden Scene Change Detection ............................................................................... 127
12.11 Defocus Detection ...................................................................................................... 128
12.12 PIR Alarm .................................................................................................................... 129
Chapter 13 Smart Analysis .......................................................................................................... 131
13.1 People Counting ........................................................................................................... 131
13.2 Heat Map ...................................................................................................................... 131
Chapter 14 Network Settings ...................................................................................................... 133
14.1 Configure TCP/IP Settings ............................................................................................. 133
14.2 Configure Guarding Vision ........................................................................................... 134
14.3 Configure DDNS ............................................................................................................ 135
14.4 Configure PPPoE ........................................................................................................... 136
14.5 Configure NTP .............................................................................................................. 136
14.6 Configure SNMP ........................................................................................................... 137
14.7 Configure Email ............................................................................................................ 138
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14.8 Configure Ports ............................................................................................................. 139
Chapter 15 Hot Spare Device Backup ........................................................................................ 141
15.1 Set Hot Spare Device .................................................................................................... 141
15.2 Set Working Device ...................................................................................................... 142
15.3 Manage Hot Spare System ........................................................................................... 142
Chapter 16 System Maintenance ................................................................................................. 144
16.1 Storage Device Maintenance ....................................................................................... 144
16.1.1 Configure Disk Clone ........................................................................................... 144
16.1.2 S.M.A.R.T Detection ............................................................................................ 145
16.1.3 Bad Sector Detection .......................................................................................... 146
16.1.4 HDD Health Detection ......................................................................................... 147
16.2 Search & Export Log Files ............................................................................................. 148
16.2.1 Search the Log Files ............................................................................................. 148
16.2.2 Export the Log Files ............................................................................................. 149
16.3 Import/Export IP Camera Configuration Files .............................................................. 150
16.4 Import/Export Device Configuration Files ................................................................... 152
16.5 Upgrade System ........................................................................................................... 153
16.5.1 Upgrade by Local Backup Device ......................................................................... 153
16.5.2 Upgrade by FTP ................................................................................................... 153
16.6 Restore Default Settings ............................................................................................... 155
16.7 System Service.............................................................................................................. 155
16.7.1 Network Security Settings ................................................................................... 155
16.7.2 Managing ONVIF User Accounts ......................................................................... 157
16.7.3 Managing IP Camera Activation .......................................................................... 158
Chapter 17 General System Settings........................................................................................... 160
17.1 Configure General Settings .......................................................................................... 160
17.2 Configure Date & Time................................................................................................. 161
17.3 Configure DST Settings ................................................................................................. 162
17.4 Manage User Accounts ................................................................................................. 162
17.4.1 Add a User ........................................................................................................... 162
17.4.2 Set the Permission for a User .............................................................................. 164
17.4.3 Set Local Live View Permission for Non-Admin Users ........................................ 166
17.4.4 Edit the Admin User ............................................................................................ 167
17.4.5 Edit the Operator/Guest User ............................................................................. 169
17.4.6 Delete a User ....................................................................................................... 170
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Chapter 18 Appendix ................................................................................................................... 171
18.1 Specifications ............................................................................................................... 171
18.1.1 DS-96000NI-I16/H................................................................................................ 171
18.1.2 DS-96000NI-I16 ................................................................................................... 172
18.1.3 DS-96000NI-I24(H) .............................................................................................. 173
18.1.4 DS-96000NI-I24 ................................................................................................... 174
18.2 Glossary ........................................................................................................................ 175
18.3 Troubleshooting ........................................................................................................... 176
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No.
Name
Description
1
Panel lock
Locks or unlocks the panel by the key.
2
Shortcut buttons
Exit
Returns to the previous menu.
Press it twice quickly to switch the main and auxiliary
port.
In live view mode, press it to enter PTZ control
interface.
Menu
Press it to pop up main menu.
Hold it for 5 seconds to turn on/off button sound.
During playback, press it to show/hide control panel.
3
Status indicator
HDD
Solid red: at least one HDD is installed
Unlit: no HDD is detected.
Blinking red: HDD is reading/writing.
Tx/Rx
Blinking blue indicates network communication is normal.

Chapter 1 Introduction

1.1 Front Panel

1.1.1 DS-96000NI-I16(/H) Series

Figure 1-1 DS-96000NI-I16(/H) Series
Table 1-1 Description
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Network Video Recorder User Manual
4
Power switch
Powers on/off device. Solid blue indicates device is powered on. Solid red indicates device is shut down.
5
Control buttons
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox fields.
Switches on/off status.
Plays or pauses the video playing in playback mode.
Advances the video by a single frame in single-frame
playback mode.
Stops/starts auto switch in auto-switch mode.
DIRECTION
Navigates between different fields and items in
menus.
In the playback mode, use the Up and Down buttons to speed up and slow down recorded video. Use the Left and Right buttons to select the next and previous video files.
Cycles through channels in live view mode.
Controls the movement of the PTZ camera in PTZ control mode.
6
USB interfaces
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
No.
Name
Description
1
Power switch
Powers on/off device.
2
Status indicator
Power
Solid blue indicates device is powered on. Solid red indicates device is shut down.

1.1.2 DS-90000NI-I24(/H) Series

Figure 1-2 DS-96000NI-I24(/H) Series
Table 1-2 Panel Description
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HDD
Solid red: at least one HDD is installed
Unlit: no HDD is detected.
Blinking red: HDD is reading/writing.
Tx/Rx
Blinking blue indicates network communication is normal.
Ready
Solid blue indicates device runs properly.
Alarm
Solid red indicates alarm occurs.
3
USB interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
4
Panel lock
Locks or unlocks the panel by the key.
5
HDD sequence indicator
Shows the HDD installation slot.

1.2 IR Remote Control Operations

The device may also be controlled with the included IR remote control, shown in Figure 1-3.
Batteries (2×AAA) must be installed before operation.
The IR remote is set at the factory to control the device (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the devices. You may also pair an IR Remote to a specific device by changing the Device ID#, as follows:

1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional)

You can pair an IR Remote to a specific device by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and devices.
On the device:
Step 1 Go to System > General. Step 2 Type a number (255 digits maximum) into the Device No. field.
On the IR Remote:
Step 3 Press the DEV button. Step 4 Use the Number buttons to enter the Device ID# that was entered into the device. Step 5 Press Enter button to accept the new Device ID#.
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Figure 1-3 Remote Control

1.2.2 Unpairing (Disabling) an IR Remote from a Device

To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows:
Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory
and it will no longer function with the device.
(Re)-enabling the IR Remote requires pairing to a device. See “Pairing the IR Remote to a Specific device (optional),” above.
The keys on the remote control closely resemble the ones on the front panel. See the table 1.4.
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No.
Name
Function Description
1
POWER ON/OFF
To Turn Power On:
-If User Has Not Changed the Default device Device ID# (255):
1.Press Power On/Off button (1).
-If User Has Changed the device Device ID#:
1.Press DEV button.
2.Press Number buttons to enter user-defined Device ID#.
3.Press Enter button.
4.Press Power button to start device.
To Turn device Off:
-If User Is Logged On:
1.Hold Power On/Off button (1) down for five seconds to display the “Yes/No” verification prompt.
2.Use Up/Down Arrow buttons (12) to highlight desired selection.
3.Press Enter button (12) to accept selection.
-If User Is Not Logged On:
1.Hold Power On/Off button (1) down for five seconds to display the user name/password prompt.
2.Press the Enter button (12) to display the on-screen keyboard.
3.Input the user name.
4.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.
5.Use the Down Arrow button (12) to move to the “Password” field.
6.Input password (use on-screen keyboard or numeric buttons (3) for numbers).
7.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.
8.Press the OK button on the screen to accept input and display
the Yes/No” verification prompt (use Up/Down Arrow buttons (12)
to move between fields)
9.Press Enter button (12) to accept selection.
User name/password prompt depends on device is configuration.
Table 1-3 IR Remote Functions
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Network Video Recorder User Manual
See “System Configuration” section.
2
DEV Enable IR Remote: Press DEV button, enter device Device ID# with
number keys, press Enter to pair unit with the device
Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device
3
Numerals Switch to the corresponding channel in Live View or PTZ Control
mode
Input numbers in Edit mode
4
EDIT Delete characters before cursor
Check the checkbox and select the ON/OFF switch
5
A
Adjust focus in the PTZ Control menu
Switch on-screen keyboards (upper and lower case alphabet, symbols, and numerals)
6
REC
Enter Manual Record setting menu
Call a PTZ preset by using the numeric buttons in PTZ control settings
Turn audio on/off in Playback mode
7
PLAY Go to Playback mode
Auto scan in the PTZ Control menu
8
INFO
Reserved
9
VOIP
Switches between main and spot output
Zooms out the image in PTZ control mode
10
MENU
Return to Main menu (after successful login)
N/A
Show/hide full screen in Playback mode
12
DIRECTION
Navigate between fields and menu items
Use Up/Down buttons to speed up/slow down recorded video, and Left/Right buttons to advance/rewind 30 secs in Playback mode
Cycle through channels in Live View mode
Control PTZ camera movement in PTZ control mode
ENTER
Confirm selection in any menu mode
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Network Video Recorder User Manual
Checks checkbox
Play or pause video in Playback mode
Advance video a single frame in single-frame Playback mode
Stop/start auto switch in auto-switch mode
13
PTZ
Enter PTZ Control mode
14
ESC Go back to previous screen
N/A
15
RESERVED
Reserved
16
F1
Select all items on a list
N/A
Switch between play and reverse play in Playback mode
17
PTZ Control
Adjust PTZ camera iris, focus, and zoom
18
F2 Cycle through tab pages
Switch between channels in Synchronous Playback mode

1.2.3 Troubleshooting

Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Step 1 Go to System > General by operating the front control panel or the mouse. Step 2 Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
Step 3 Press the DEV button on the remote control. Step 4 Enter the device ID# you set in step 2. Step 5 Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:
Batteries are installed correctly and the polarities of the batteries are not reversed.
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Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.
Batteries are fresh and not out of charge. IR receiver is not obstructed. No fluorescent lamp is used nearby
If the remote still can’t function properly, please change a remote and try again, or contact the
device provider.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse:
Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the device. Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected,
the possible reason may be that the two devices are not compatible, please refer to the recommended the device list from your provider.
The operation of the mouse:
Table 1-4 Description of the Mouse Control
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Network Video Recorder User Manual
No.
Name
Description
1
HDMI 1/2
HDMI video output connector.
2
Audio in
RCA connector for audio input.
Audio out
RCA connector for audio output.
3
USB 3.0
Universal Serial Bus (USB 3.0) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
4
LAN
4 10/100/1000 Mbps self-adaptive Ethernet interfaces.
5
eSATA
Connects external SATA HDD, CD/DVD-RM.
6
VGA
DB9 connector for VGA output.
7
Mini SAS (optional)
Connector for mini SAS. 8
Reset
Reset button.
9
RS-232
Connector for RS-232 devices.

1.4 Rear Panel

Purpose:
The interfaces of DS-96000NI-I16 and DS-96000NI-I24 are the same. The interfaces of DS-96000NI-I16/H and DS-96000NI-I24/H are the same. We take the example of DS-96000NI-I16/H series to introduce the rear panel.
The difference between DS-96000NI-I16 and DS-96000NI-I16/H is DS-96000NI-I16/H contains the decoding board, that is the module marked as 13 in following figure.
Figure 1-4 DS-96000NI-I16/H Series
Table 1-5 Panel Description
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Network Video Recorder User Manual
10
Alarm in
Connector for alarm input.
Alarm out
Connector for alarm output.
RS-485
Connector for RS-485 devices.
KB
Connector for keyboard.
11
GND
Ground (needs to be connected when NVR starts up).
12
Power supply modules
Only one power supply module is provided by default. Two power supply modules are optional for redundancy.
13
Decoding board
Decoding board. Only available for DS-96000NI-I16/H and DS-96000NI-I24/H.
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Chapter 2 Getting Started

2.1 Start up the Device

Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the device.
Before you start:
Check that the voltage of the extra power supply is the same with the device’s requirement, and the ground connection is working properly.
Step 1 Connect the device power supply interface and electrical socket with delivered power cable. It
is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power button on the front panel should be red, indicating the device is receiving the power.

2.2 Activate the Device

Purpose:
For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP or Client Software.
Step 1 Input the same password in the text field of Create New Password and Confirm New Password.
You can click the to show the characters input.
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Network Video Recorder User Manual
Figure 2-1 Setting Admin Password
We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
Step 2 In the IP Camera Activation text field, enter the password to activate the IP camera (s)
connected to the device.
Step 3 Optionally, check the Export GUID to export the GUID for future password resetting. Step 4 Click OK to save the password and activate the device.
After the device is activated, you should properly keep the password.
When you have enabled the Export GUID, continue to export the GUID file to the USB flash driver for the future password resetting.
You can duplicate the password to the IP cameras that are connected with default protocol.

2.3 Configure Unlock Pattern for Login

For the admin user, you can configure the unlock pattern for device login.
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Step 1 After the device is activated, you can enter the following interface to configure the device
unlock pattern.
Step 2 Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the
pattern is done.
Figure 2-2 Draw the Pattern
Connect at least 4 dots to draw the pattern.
Each dot can be connected for once only.
Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is
configured successfully.
If the two patterns are different, you must set the pattern again.
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2.4 Login to the Device

2.4.1 Log in via Unlock Pattern

Only the admin user has the permission to unlock the device.
Please configure the pattern first before unlocking. Please refer to Chapter 2.2 Activate the Device.
Step 1 Right click the mouse on the screen and select the menu to enter the interface.
Figure 2-3 Draw the Unlock Pattern
Step 2 Draw the pre-defined pattern to unlock to enter the menu operation.
If you have forgotten your pattern, you can select the Forgot My Pattern or Switch User option to enter the normal login dialog box.
When the pattern you draw is different from the pattern you have configured, you should try again.
If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.

2.4.2 Log in via Password

Purpose:
If device has logged out, you must login the device before operating the menu and other functions.
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