Hikvision® Network Digital Video Recorder User Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in
accordance with the terms of such license. The content of this manual is furnished for informational use only, is
subject to change without notice, and should not be construed as a commitment by Hangzhou Hikvision Digital
Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies
that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR
MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF
THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE
TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION
SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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User Manual of Network Video Recorder
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
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User Manual of Network Video Recorder
Preventive and Cautionary Tips
Before connecting and operating your NVR, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
This manual is applicable to the models listed in the following table.
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User Manual of Network Video Recorder
Product Key Features
General
Connectable to the network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF
or PSIA protocol.
Connectable to the smart IP cameras.
Each channel supports dual-stream.
Up to 64 network cameras can be added.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output video is configurable.
HDD Management
Up to 8 SATA hard disks, 8 network disks (8 NAS disks, or 7 NAS disks+1 iSCSI disk) and 1 eSATA disk
can be connected, each disk with a maximum of 4TB storage capacity.
Support RAID0, RAID1, RAID5, RAID10 storage scheme. And 8 virtual disks can be configured.(Only
for DS-9500NI-RT series NVR)
Support eSATA disk for recording or backup.
Support S.M.A.R.T. and bad sector detection. (Not supported with DS-9500NI-RT series NVR.)
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Support configuring the packet time of recording file.
Recording and Capturing
Holiday recording schedule configuration.
Cycle and non-cycle recording mode.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and VCA.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording or capture, and pre-record time for
schedule and manual recording.
Searching record files and captured pictures by events (alarm input / motion detection / VCA).
Locking and unlocking record files.
Local redundant recording and capturing.
Manual capturing and continuous capturing are supported.
Backup
Support NTFS and FAT32 formatted backup devices.
Export data by USB or eSATA devices.
Management and maintenance of backup devices.
Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
Alarm and Exception
Configurable arming time of alarm input/output.
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User Manual of Network Video Recorder
Alarm for video loss, motion detection, video tampering, VCA detection, illegal login, network
disconnected, IP confliction, record/capture exception, video signal exception, resolution mismatch, HDD
error, HDD full, and virtual disk exception, etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
Automatic restore when system is abnormal.
Network Functions
2 self-adaptive 10M/100M/1000M network interfaces, with working modes configurable: multi-address,
load balance, network fault tolerance, etc.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, UPnPTM, and iSCSI are
supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Remote web browser access by HTTPS ensures high security.
Virtual host function is provided to get access and manage the IP camera directly.
The ANR (Automatic Network Replenishment) function is supported, it enables the IP camera save the
recording files in the local storage when the network is disconnected, and synchronizes the files to the
NVR when the network is resumed.
Remote reverse playback through RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, and download, lock/unlock of record files, support breakpoint resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-232, RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host.
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Remote JPEG capture.
Embedded WEB server.
Other Functions
Control via mouse, remote control and special keyboard.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Powerful recording and search for logs of operation, alarm, exceptions and information.
Import/export of device configuration files.
Development Scalability
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
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User Manual of Network Video Recorder
TABLE OF CONTENTS
Product Key Features .............................................................................................................................. 6
1.1 Front Panel .................................................................................................................................... 12
9.6 Port Settings .................................................................................................................................. 67
10.2 Text Overlay .................................................................................................................................. 80
Summary of Changes ............................................................................................................................. 123
List of Compatible IP Cameras .............................................................................................................. 124
List of Hikvision IP Cameras ......................................................................................................... 124
List of Third-party IP Cameras ....................................................................................................... 130
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User Manual of Network Video Recorder
Chapter 1 Introduction
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User Manual of Network Video Recorder
No.
Name
Description
1
Status
LED
Indicators
Power
Turning red indicates power is connected but the system isn’t
running; turning blue indicates power is connected and the system is
running.
Alarm
Alarm LED turns red when a sensor alarm is detected.
Tx/Rx
TX/RX LED flashes blue when network connection is functioning
properly.
HDD
HDD LED flashes red when data is being read from or written to
HDD.
Ready
Ready LED turns blue when NVR is functioning properly.
Backup
Backup LED flashes blue when data is being backed up.
2
Backup Button
Back up video files.
3
USB Ports
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
4
Power Button
Powers NVR on/off.
5
Channel Status Indicators
Blue indicates recording, red indicates network connection, and
purple indicates recording and network connection.
6
Front Panel Lock
(for DS-9500NI-ST&RT series)
You can lock or unlock the panel by the key.
1.1 Front Panel
Figure 1. 1 DS-9500NI-ST/RT
Figure 1. 2 DS-8500NI-ST
Table 1. 1 Description of Front Panel
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User Manual of Network Video Recorder
No.
Item
Description
1
RS-232
Connect to RS-232 devices.
2
eSATA
Connect to external SATA HDD, DVD-R/W.
3
LAN
2 network interfaces.
4
RS-485
Reserved.
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
5
GND
Grounding
6
POWER
100 ~ 240 VAC power supply
7
Power Switch
Switch for turning on/off the device.
8
USB
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
9
Termination Switch
RS-485 termination switch.
Up position is not terminated.
Down position is terminated with 120Ω resistance.
10
RESET
Press and hold it for 10 seconds to reset all parameters to factory
defaults.
1.2 Rear Panel
Figure 1. 3 DS-9500NI-ST/RT and DS-8500NI-ST
Table 1. 2 Description of Rear Panel
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User Manual of Network Video Recorder
1.3 Starting and Shutting Down Your NVR
Power On
If the power LED indicator on the front panel is off, please check if the power supply is plugged into an electrical
outlet and the power switch is turned on; the LED should turn red, indicating the unit is receiving power.
When the LED is red, please press the Power button on the front panel. The Power indicator will turn blue. The
unit will begin to start.
When the Ready indicator turns blue, the device is powered on and works properly.
Power Off
Standard Shutdown
Press and hold the POWER button for 3 seconds, and the device will enter power-off process. When the Power
LED turns red, turn off the power switch on the rear panel.
Other Methods of Shutdown
• Shutdown with Power Switch
Please try to avoid shutting down the unit by turning off the power switch on the back panel (especially during
recording).
• Shutdown by Unplugging Power Supply
Please try to avoid shutting down the unit by unplugging power supply (especially during recording).
It is highly recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit.
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User Manual of Network Video Recorder
Chapter 2 Network Parameters
Configuration
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User Manual of Network Video Recorder
DS-9500/8500NI-ST and DS-9500NI-RT Series NVR is mainly used with IPC, DVS for network video storage
and playback. Network configurations are needed before operating, including: IP address, subnet mask, gateway
and port.
The factory default IP address of DS-9500/8500NI-ST and DS-9500NI-RT series NVR is 192.0.0.64.
Steps:
1. Open the SADP software to search online devices which in the same subnet with PC.
Start> All programms> SADP
Figure 2. 1 SADP interface
2. Edit the network parameters.
1) Click to select the device you want to edit.
2) You can edit the IP Address, Port, Subnet Mask, and Gateway.
3) Input the correct password of admin and click Save button to modify the parameters.
The factory default password is 12345.
Figure 2. 2 Editing the network parameters
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User Manual of Network Video Recorder
Chapter 3 Getting Started
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User Manual of Network Video Recorder
3.1 Plug-in Control Installation
DS-8500/9500NI-ST, DS-9500NI-RT series NVR can be accessed and configured by web server. Open web
browser, input the IP address of the device and then press Enter. The system will remind you to install the Plug-in
control. After the installation, you can configure and manage the NVR remotely.
The default IP address is 192.0.0.64.
You may use one of the following web browsers: Internet Explorer 6.0, Internet Explorer 7.0, Internet
Explorer 8.0, Internet Explorer 9.0, Internet Explorer 10.0, Apple Safari, Mozilla Firefox, and Google
Chrome.
The supported resolutions include 1024*768 and above.
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User Manual of Network Video Recorder
3.2 User Login
Steps:
1. Open web browser, input the IP address of NVR, and the web server will select the language automatically
according to the system language and maximize the web browser.
Figure 3. 1 Login Interface
On the top right corner, language is selectable between Chinese and English.
2. Input the correct user name and password, and click Login to enter live view interface, or an error box will
pop up.
The default user name is admin, and password is 12345.
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User Manual of Network Video Recorder
3.3 Camera Management
Purpose:
The main function of the NVR is to connect the network cameras and record the video got from it. So before you
can get a live view or record of the video, you may add the network cameras to the device. You can enter the
camera management interface by:
Configuration> Remote Configuration> Camera Management> IP Camera
Figure 3. 2 IP Camera Management Interface
3.3.1 Quick Adding of IP Cameras
DS-8500/9500NI-ST and DS-9500NI-RT series NVR provide a function of remote auto searching online IP
camera. When there are available IP cameras in the same network segment of a LAN with NVR, you may add it by
one button with default user name, password and port number.
Before applying Quick Add function, please make sure that IP camera is compatible with NVR and the
default user name, password and port number are not changed.
Click the Quick Add button, the online IP cameras will be listed as figure shown below:
Figure 3. 3 Quick Adding Interface
Check the checkbox of the listed cameras to select them and click the OK button to finish adding.
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User Manual of Network Video Recorder
3.3.2 Manually Adding IP Cameras
Steps:
1. Click the Add button, and the following interface appears:
Figure 3. 4 Manually Adding interface
2. Input the IP address or domain name of the network camera in the IP Camera Address text field, and user
name and password.
Before you input the domain name of the network camera, make sure you have registered the device on
the DDNS server.
3. Click the OK button to finish adding.
The camera and its information will be added in the list of cameras, as well the reason will be displayed in
the parenthesis if adding failed.
3.3.3 Editing the Connected IP cameras and Configuring
Customized Protocols
After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the
basic setting of the IP cameras.
Steps:
1. Click the added IP camera to select it and click the Modify button.
2. In the IP camera editing interface, you can edit the IP camera address, protocol and other parameters.
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User Manual of Network Video Recorder
Figure 3. 5 IP Camera Editing Interface
3. Click OK to save the settings and exit the editing interface.
Configuring the customized protocols
Purpose:
To connect the network cameras which are not configured with the standard protocols, you can configure the
customized protocols for them.
Steps:
1. Click the Custom Protocol button in the IP camera management interface to enter the protocol management
interface.
Figure 3. 6 Protocol Management Interface
There are 16 customized protocols provided in the system, you can edit the protocol name; and choose
whether to enable the sub-stream.
2. Choose the stream type to configure in the dropdown list and edit the required parameters.
Protocol Name: Edit the name for the custom protocol.
Enable Stream: For the sub-stream, when the network camera does not support sub-stream or the
sub-stream is not needed, leave the checkbox empty.
Protocol: The network camera adopting custom protocol must support getting stream through standard
RTSP.
Transfer Protocol: Select the transfer protocol for the custom protocol.
Port: Set the port No. for the custom protocol.
Stream Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream.
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User Manual of Network Video Recorder
The protocol type and the transfer protocols must be supported by the connected network camera.
Before customizing the protocol for the network camera, you have to contact the manufacturer of the
network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.
Example: The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. E.g.,
rtsp://192.168.1.55:554/ch1/main/av_stream.
After adding the customized protocol, the protocol is selectable in the dropdown list of Protocol.
3. Choose the protocols you just added to validate the connection of the network camera.
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User Manual of Network Video Recorder
Chapter 4 Live View
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User Manual of Network Video Recorder
No.
Name
Description
1
Channel List
Displays the list of channels and the playing and recording status of each
channel.
2
Live View Window
Displays the image of channel, and multi-window division is supported.
3
Play Control Bar
Play control operations are supported.
4
PTZ Control
Pan, tilt, zoom operations are supported, as well as preset and patrol editing
and calling.
PTZ function can only be realized if the connected camera supports PTZ control.
5
Video Parameters
Configuration
Brightness, contrast, saturation and hue of the image can be edited.
4.1 Operations in Live View
We take the operation of DS-9500NI-RT as the example, and other models may be different depending on
their functions.
After login, the live view interface will display, as shown in the figure below.
Figure 4. 1 Live View Interface
Table 4. 1 Live View Interface Descriptions
Figure 4. 2 Live View Control Bar
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User Manual of Network Video Recorder
Button
Description
Button
Description
Window division mode
/
Open/Close audio
/
Start/Stop all live view
Capture
/
Start/Stop all recording
/
Start/Stop two-way Audio
Previous page
Next page
Adjust volume
/
Enable/Disable digital zoom
Full Screen
Table 4. 2 Play Control Buttons Descriptions
4.1.1 Start Live View
Live View by channel:
Select one window, and click on channel list or double-click the camera name to view the current camera. If
live view successful, the icon will become .
Click to switch to the next page, click to view the previous page.
Or just click and to start live view by page.
4.1.2 Live View Control
Multi-window Division
In live view mode, the windows division can be selected by clicking the button on play control area.
It supports 1, 4, 9 and 16 windows-division modes: .
The change between different windows-division modes will not stop the current live view, and the window still can
be operated.
Full-screen live view
Double click the selected window or click the button to maximize the window to full screen. Press Esc button
on your keyboard or double click again to resume.
Main stream/Sub-stream switch
The stream type can be switched by clicking the icon before the channel name: stands for main stream and
for sub-stream.
Open/Close audio
When live view is on, select the channel, and click to open audio, and the status changes to . Drag
to adjust the audio volume.
When audio is open, click to close audio and the status will resume to .
When live view with web browser, only the audio of one camera can be opened at one time.
Digital Zoom
When live view is on, click to activate digital zoom, the status will be .
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User Manual of Network Video Recorder
Drag and draw a red rectangle to select the target area. Click the image to resume.
Click to disable digital zoom and the status will be resume to .
4.1.3 Stop Live View
Click on the playlist to stop live view, and the icon changes to .
Click to stop live view of all channels.
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User Manual of Network Video Recorder
4.2 Image Parameters Configurations
The Video parameters tab is folded by default; you may click to extend it. Then select the live view channel, and
adjust the Brightness, Contrast, Saturation and Hue for it.
You can click buttonto resume the default values.
Figure 4. 3 Video Parameters Configuration
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User Manual of Network Video Recorder
Chapter 5 PTZ Control
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User Manual of Network Video Recorder
In live view mode, you are allowed to use the PTZ control buttons to realize pan/tilt/zoom control of the camera.
To realize PTZ control, the camera connected to the network must support the PTZ function or a pan/tilt
device is connected to the camera.
5.1 Configuring RS-485
Purpose:
Follow the procedure to set the parameters for PTZ. Configure the PTZ parameters should be done before you
control the PTZ camera.
Steps:
1. Enter the RS-485 Settings interface.
Configuration> Remote Configuration> Serial Port Settings> 485 Serial Port
Figure 5. 1 RS-485 Settings Interface
2. Choose the camera for PTZ setting in the dropdown list.
3. Edit the parameters of the PTZ camera.
Only PTZ protocol and PTZ address can be configured, and the parameters should be exactly the same as
the PTZ camera parameters.
4. Click Save to save the settings.
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