RocketRAID 133
User’s Manual
Revision: 1.1
Date: Mar. 2002
HighPoint T echnologies, Inc.
Copyright
Copyright © 2001 HighPoint T echnologies, Inc.. This document contains materials
protected by International Copyright Laws. All rights reserved. No part of this
manual may be reproduced, transmitted or transcribed in any form and for any
purpose without the express written permission of HighPoint.
T rademarks
Companies and products mentioned in this manual are for identification purpose
only. Product names or brand names appearing in this manual may or may not be
registered trademarks or copyrights of their respective owners.
Notice
Reasonable effort has been made to ensure that the information in this manual is
accurate. HighPoint assumes no liability for technical inaccuracies,
typographical, or other errors contained herein.
Backup your important data before using HighPoint’s products and use at your
own risks. In no event shall HighPoint be liable for any loss of profits, or for
direct, indirect, special, incidental or consequential damages arising from any
defect or error in HighPoint’s products or manuals.
Information in this manual is subject to change without notice and does not represent
a commitment on the part of HighPoint.
Table of Contents
Chapter 1
Introduction
RAID Basics ..................................................................................... 1-1
IDE RAID.......................................................................................... 1- 2
RocketRAID 133 ............................................................................... 1- 3
Chapter 2
Adapter Installation
Adapter Layout.................................................................................2-1
Hard Disk Connection....................................................................... 2-1
Adapter Installation ..........................................................................2-2
Verify Adapter’s Installation .............................................................2-3
Driver Installation ............................................................................. 2 - 4
Table of Contents
Chapter 3
BIOS Configuration
Enter BIOS Configuration Utility ...................................................... 3- 1
Create Disk Array....................................................................................... 3-1
Delete Disk Array ...................................................................................... 3-4
Add/Delete disks into/from spare pool................................................ . 3- 5
Set Boot Device.......................................................................................... 3-5
Duplicate Critical RAID 1 or 0/1 array.......................................................3-6
Rebuild Broken RAID 1 or 0/1 array..........................................................3-7
Chapter 4
RAID Administrator
Installation .................................................................................................. 4- 1
Getting Start .. .................. ......................................................................... 4- 1
Configuration Functions ...........................................................................4 -3
i
Table of Contents
Management Functions ...... ..................................................................... 4-9
View Information ....................................................................................... 4-11
Rebuild Broken RAID 1 or 0/1 array .........................................................4-15
Chapter 5
T rouble Shooting
Appendix A
Glossary
Appendix B
Contact T echnical Support
ii
Chapter 1
Introduction
This chapter will give a brief introduction on the RAID-related
background knowledge, as well as a brief introduction on RocketRAID
133 A T A RAID solution.
Introduction
1.1 RAID Basics
RAID (Redundant Array of Independent Disks) is a method of combining several
hard disks (physical disks) into one logical unit (logical disk). Such combining can
offer either or both fault tolerance and higher data throughput than a single hard
disk system.
There are usually a few methods through which hard disks can be combined
together. The different methods referred as different RAID Levels, and different
RAID levels represent different performance level, security level and implementation
cost.
The most frequently used RAID levels include RAID 0, 1 and 5. Also there are some
combined RAID levels, for example, RAID 0/1 is the combination of RAID 0 and
RAID 1. Here is a briefing table of these popular RAID levels:
Minimum
Benefits
Highest Performance
without data protection
Data protection through
100% data duplication
RAID 0
RAID 1
Description
Data striping
Disk mirroring 2
# of Drives
2
RAID 0/1
JBOD
1-1
Data striping and
mirroring
Disk Spanning
4
2
Highest performance with
data protection
No data protection and
performance improving,
but full usage of disk
capacity
Introduction
1.2 IDE RAID
For quite some time before, RAID technology has been based on SCSI hard disk’s
bus interface, and mainly focuses on high-end application system. PC users and
low-end business application has been excluded from the RAID benefits due to the
high cost of SCSI RAID.
It is very lucky that, as the IDE RAID (also known as ATA RAID) technology
emerges recently, people now can enjoy the RAID technology’s benefits at a pretty
low cost.
IDE is another computer hard disk bus interface widely used by PCs. Due to the
great development of the PC market in the recent a few years, the IDE hard disk’s
price has dramatically dropped, while at the same time, its performance has greatly
improved. Below is a performance & implementation cost brief comparison between
IDE RAID and SCSI RAID:
Interface PCI to ATA133 PCI to Ultra 160 SCSI
Number of Channel 2 1
Controller Maximum number of Drives 4 15
Card Maximum Data Throughput 133x2MB/s 160MB/s
Supported RAID Levels 0,1,0/1,JBOD 0,1,0/1,3,5,JBOD
Price 100$ 499$
Spin(rpm) 7200 10000
Hard Capacity 40G 33G
Drive Price 120$ 500$
Note: The price may vary depending on different period and different market.
IDE RAID SCSI RAID
Due to the high rate of performance/cost and character/cost, IDE RAID has been
widely accepted by the market as cost-effective RAID solution, and RocketRAID
133 is one of the best ATA RAID solutions.
1-2
Introduction
1.3 RocketRAID 133
RocketRAID xxx is a series of ATA RAID solution contributed by HighPoint
T echnologies, Inc., and it mainly consists two parts: the RAID adapter and the RAID
management software.
RocketRAID 133 adapter, using HPT372A chip as RAID controller, is a 2-channel
ATA133 RAID solution. ATA RAID Management software is a Windows-based
software utility with graphical user interface, and provides users an easy-operation
software tool to configure and manage disks or disk arrays connected to RocketRAID
133 adapter.
Below are the main features and benefits of RocketRAID 133:
(1) Supports ATA133 high performance hard disk
(2) Dual independent ATA channels and maximum 4 hard disks allowed
connection
(3 ) Supports RAID 0, 1, 0/1 and JBOD
(4) Supports hot-swapping failed disk in RAID 1 and 0/1 array
(5) Supports hot spare disk for RAID 1 array
(6) Bootable disk or disk array support
(7 ) Supports OSs like: Windows95/98/Me, NT4.0, 2000, XP and Linux
(8) Windows-based RAID configuration & management software tool
(compatible with BIOS)
(9) Real-time monitoring of device status and error alarm with popup
message box and beeping
(10) Event log for easy trouble shooting
1-3
Chapter 2
Adapter Installation
This chapter will tell you how to install RocketRAID 133 adapter onto your
computer and connect hard disks to the adapter correctly. Please make
sure to read this chapter carefully before starting your installation procedures.
Contents of this Chapter:
2.1 Adapter Layout
2.2 Hard Disk Connection
2.3 Adapter Installation
2.4 V erify Adapter’s Installation
2.5 Driver Installation
If you have any question during installation, please contact our technical
support.
Adapter Installation
2.1 Adapter Layout
Adapter
LEDs connection:
The 4-pins LED connector are for LED connecting. From the top to the bottom there
are 4 pins, 1-2 for IDE 1, 3-4 for IDE 2.
2.2 Hard Disk Connection
We suggest the following connection way depending on disk numbers:
Note:
1. “ ”means it is better to connect hard disk at this position.
2. When connecting hard disk, pay much attention to its Master -Slave jumper
setting: if two hard disks are connected onto one IDE cable, then one disk
must be set as master while the other as slave.
2-1
2.3 Adapter Installation
Adapter Installation
Follow these steps to install the RAID adapter and connect hard disks onto the adapter:
1. Shut down the computer and unplug the power supply;
2. Please discharge static electricity from your body by touching a conductor;
3. Remove the corresponding card bracket from the back of the computer chassis;
4. Insert the RocketRAID 133 adapter steadily into a PCI slot on motherboard and
then settle it with screw (see up picture);
5. Set jumper of hard disks and settle them inside the computer chassis;
6. Connect hard disks to RAID adapter with IDE cable (see page2-3 picture);
7. Connect power supply connector to hard disk;
8. Replace the cover of computer chassis.
2-2
Adapter Installation
Blue Connector
Cable Connection
Note:
1. If multiple hard disks to be used, user will need a powerful power supply in
order to provide enough electricity to the system.
2.4 V erify Adapter’ s Installation
After installed RocketRAID 133 adapter and connected hard disks as required
above, now user can turn on the computer. Please pay attention to the screen display
while starting computer. If the following information appear, it indicates that the
RocketRAID 133 adapter has been successfully installed and recognized by the
computer.
Next, RocketRAID 133 adapter’s BIOS will scan the connected hard disks. Please pay
attention to the screen display (See next page screen shot). If all connected hard disks
are correctly detected out, it indicates that all the hard disks have been connected
correctly and recognized by the computer.
Note:
1. If adapter or hard disk is not recognized, please refer the Trouble Shooting
chapter for how to solve the problem.
2-3
Adapter Installation
2.5 Driver Installation
After the RocketRAID 133 adapter is installed and recognized by computer, user can
start the installation of driver.
Windows 98/Me
Installation
After Windows 98/Me is start-up, Windows system will automatically find the newly
installed adapter and prompt user to install its driver. Follow these steps to install the
driver:
1. After the Add New Hardware Wizard window appears, press Next button until
the following window appears:
2. Insert the driver diskette, then select the Specify a location item and type in the
driver location: A:\Win98_ME, then click on Next button to continue;(If
users install driver from CD make sure input the correct path, for example
D: \RR133\Windows\Driver\Win98_ME)
3. Confirm the following dialogue windows, and restart the computer when the
system prompt user to restart;
4. After rebooting, Windows will automatically find HighPoint RCM Device and
install its drivers.
2-4
Adapter Installation
Verify Installation
After the driver installation finished and the computer restarted:
1. Right-click on My Computer icon on desktop, and then select Properties item
from the popup menu;
2. From the popup window, activate Device Manager item, see below:
If there are the two device items under SCSI Controllers tree as shown above, it
indicates that the driver has been installed correctly.
If user cannot find these two device items, or there is ? or ! markings on device icon,
it indicates that the driver has not been correctly installed and user need to delete
the devices and reinstall the drivers.
Note:
1. If user do not restart the computer after installation, then there may have ! on
the device items. User only need to reboot to make the devices normal.
Windows NT4.0
Install driver under existing Windows NT4.0
1. Click Start-->Settings-->Control Panel, then double-click on the SCSI
Adapters icon;
2. Within the follow-up window, select Driver item, then click on Add button;
3. Within the follow-up window, click on Have Disk... button, the following
window will appear, see below;
2-5
Adapter Installation
4. Insert the driver diskette, and type in the path of driver location:
A :\Win_NT in the above window , then click OK; (If users install driver
from CD make sure to input the correct path, for example
D:\RR133\Windows\Driver\Win_NT)
5. Within the follow-up window, select HPT372A UDMA/A TA133 RAID
Controller item, then click OK;
6. Confirm the follow-up system prompts to finish the driver installation. When
installation finished, restart the computer.
Install driver during WindowsNT4.0 installation
1. Press F6 key when the installation program prompts Setup is inspecting your
computer’s hardware configuration;
2. The installation will continue. Later, installation program will prompt user to
press S key to specify other devices, then please press S key;
3. Within the follow-up device type window, select Other, then press ENTER to
confirm;
4. Installation program will prompt user to insert the driver diskette. Please insert
the driver diskette and then press ENTER to confirm;
5. Within the follow-up window, select HPT370/372/372A UDMA/ATA133
RAID Controller for WinNT4.0, then press ENTER to confirm;
6 The follow-up window will list out the devices to be installed, in which
HPT370/372/372A UDMA/A TA133 RAID Contr oller item should be included
(If user want to install other devices, please operate at this time. If all devices
have been installed, please go to next step);
7. Press ENTER to confirm the devices to be installed and continue the
installation of Windows NT4.0.
V erify Installation
After the driver has been installed and the computer is restarted:
1. Click Start-->Settings-->Control Panel, and then double-click on SCSI
Adapters icon;
2. Within the SCSI Adapters window, see below:
2-6
Adapter Installation
If there is HPT372A UDMA/A T A133 RAID Contr oller item, it indicates that the
driver has been successfully installed.
Otherwise, if user cannot find the device items,or there is ? or ! markings on device
icon, it indicates that the driver has not been correctly installed and user need to
delete the devices and reinstall the drivers.
Windows 2000
Install driver under existing Windows 2000
After Windows 2000 is start-up, Windows system will automatically find the newly
installed adapter and prompt user to install its driver. Please follow these steps to
install the driver:
1. When the Found New Hardware Wizard window appears, click Next button to
continue, in the follow-up window, please select Display a list ... and then click
Next to continue;
2. In the follow-up window, select SCSI and RAID Controllers and then click
Next to continue;
3. In the follow up window, click Have Disk..., then Insert the driver diskette and
type in the driver location: A:\Win_2000, then click OK to continue;(If
users install driver from CD make sure input the correct path, for example
D:\RR133\Windows\Driver\Win_2000)
2-7
Adapter Installation
4. In the follow-up window, select HPT372A UDMA/A TA133 RAID
Controller, then click Next to continue;
5. Confirm the followup windows and click the Finish button to continue;
7. Next, Windows will find HighPoint RCM device, please confirm the Digital
Signature Not Found window when it appear, when finished, please
restart the computer;
Install driver during Windows 2000 installation
(Recommend users copy the driver to a floppy diskette’s root directory)
1. Booting from CD-ROM, when the Windows 2000 Setup blue screen appear
and prompt user to Press F6 if you need to install a third part SCSI or RAID
driver, please press F6 key;
2. The setup program will continue, later when the setup program prompt user if
to specify additional adapters, please press S key;
3. Then the setup program will prompt user to insert the driver diskette. Please
insert the driver diskette, then press ENTER to continue;
4. The follow-up window will list out the installation choices, please select
HPT370/372/372A UDMA/A T A133 RAID Controller for Windows 2000 and
press ENTER to continue;
5. The follow-up window will list out the devices to be installed, in which
HPT370/372/372A UDMA/A TA133 RAID Contr oller item should be included;
( If user want to install other devices, please operate at this time. If all devices
have been successfully installed, please go to next step.)
6. Press ENTER to continue W indows 2000 setup.
V erify Installation
After the driver has been installed and the computer restarted:
1. Right-click My Computer icon, then select Properties item from the popup
menu;
2. In the popup window, select Hardware item and then click Device Manager
button.
2-8
Adapter Installation
If HPT372A UDMA/A T A133 RAID Contr oller and HighPoint RCM Device items
exists in the popup Device Manager window (see above), it indicates that the driver
has been successfully installed.
Otherwise, if user cannot find these two device items, or there is ? or ! markings on
device icon, it indicates that the driver has not been correctly installed and user
need to delete the devices and reinstall the drivers.
Windows XP
Install driver under existing Windows XP
After Windows XP is start-up, Windows system will automatically find the newly
installed adapter and prompt user to install its driver. Please follow these steps to
install the driver:
1. When the Found New Hardware Wizard window appears, select Install from a
list or specify location(Advanced), and click Next to continue;
2. In the follow-up window, please select Don’t search, I will choose the driver to
install, then click Next to continue;
3. In the follow-up window of device list, please select SCSI and RAID controllers,
and then click Next to continue;
4. In the next window, click on Have Disk..., then type in the driver location:
A:\Win_XP into the follow-up window, then click OK to continue;(If
users install driver from CD make sure input the correct path, for example
D:\RR133\Windows\Driver\Win_XP)
5. In the follow-up window, select HPT372A UDMA/AT A133 RAID Controller,
then click Next to continue;
6. In the follow-up window, click on Continue Anyway, then click Finish in the
follow-up window;
7. Next, Windows will find HighPoint RCM device, please confirm the Digital
Signature Not Found window when it appears, when finished, please
restart the computer.
2-9
Adapter Installation
Install driver during Windows XP installation
(Recommend users copy the driver to a floppy diskette’s root directory)
1. Booting from CD-ROM, when the Windows XP Setup blue screen appears and
prompt user to press F6 key to install third party SCSI or RAID driver, please
press F6 Key.
2. The setup program will continue, later when the setup program prompt user if
to specify additional adapters, please press S key;
3. Then the setup program will prompt user to insert the driver diskette. Please
insert the driver diskette, then press ENTER to continue;
4. The follow-up window will list out the installation choices, please select
HPT370/372/372A UDMA/A T A133 RAID Controller for Windows XP and
press ENTER to continue;
5. The follow-up window will list out the devices to be installed, in which
HPT370/372/372A UDMA/A TA 133 RAID Contr oller item should be included;
( If user want to install other devices, please operate at this time. If all devices
have been successfully installed, please go to next step.)
6. Press ENTER to continue Windows XP setup.
V erify Installation
After the driver has been installed and the computer restarted:
1. Right-click My Computer icon, then select Properties item from the popup
menu;
2. In the popup window, select Hardware tab and then click Device Manager
button.
If HPT372A UDMA/AT A133 RAID Controller and HighPoint RCM Device items
exist in the popup Device Manager window (see above), it indicates that the driver
has been successfully installed.
Otherwise, if user cannot find these two device items, or there is ? or ! markings on
2-10
Adapter Installation
device icon, it indicates that the driver has not been correctly installed and user
need to delete the devices and reinstall the drivers.
2-11
Chapter 3
BIOS Configuration Utility
RocketRAID 133 provided on-card BIOS configuration utility, through
which, user can configure and manage disks or disk arrays connected to
RocketRAID 133 adapter. BIOS configuration utility is especially useful
when user wanted to create a disk array before an OS is installed.
Contents of this Chapter:
3.1 Enter BIOS Configuration Utility
3.2 Create Disk Array
3.3 Delete Disk Array
3.4 Add/Delete Disks into/from Spare Pool
3.5 Set Boot Device
3.6 Duplicate Critical RAID 1 or 0/1 array
3.7 Rebuild Broken RAID 1 or 0/1 array
BIOS Configuration Utility
3.1 Enter BIOS Configuration Utility
When the following information appears on screen during the computer is starting,
press CTRL+H key to enter BIOS configuration utility.
The main interface of BIOS configuration utility is as below:
Main Menu: This column lists all currently available operation commands.
Help: This column gives help information about the current selected
item and the prompts on available operations.
Status: This column lists all the hard disks and disk arrays connected
to the adapter. When this column is activated, user can select
the target device to perform a specific operation.
3.2 Create Disk Array
Follow these steps to create a disk array:
1. Within the Menu column of main interface, use the arrow key to highlight the
Create Array command and press ENTER to call out the list of creation steps:
3-1
BIOS Configuration Utility
2. Highlight the Array Mode and press ENTER, then a list of array modes
will appear, see below:
Just highlight the target array mode that you want to create, and then press
ENTER to confirm the selection;
If user selected RAID 1 (mirror) array, then an option list will popup to enable
user selecting Duplication or Create Only. Duplication will let BIOS reserve
the data on source disk (the first selected disk) and copy them onto the mirror
disk (the second selected disk) when creating mirror array; But Create Only
will let BIOS destroy all data on all the selected disks and create a clean mirror
array without any data on it.
(Creation steps may be different depending on what array mode has been selected)
3. Within the Menu column of main interface, use the arrow key to highlight
the Array Name, and then press ENTER. Then the array name dialogue box
will appear, see below:
Just type in the name that you want to name the array, then press ENTER to
continue;
3-2
BIOS Configuration Utility
4. Within the Menu column of main interface, use the arrow key to highlight
the Select Disk Drives and press ENTER, the Status column will be
activated, see below:
Just highlight the target disks that you want to use and press ENTER to
select them respectively; After all disks have been selected, press ESC to go
back to the creation steps menu;
5. If user selected a RAID 0 or 0/1 array in step 2, then now, user needs to
select a block size for the array. Within the Menu column of main interface,
use the arrow key to highlight the Block Size and press ENTER, then select a
block size from the popup list, see below;
6. Within the Menu column of main interface, use the arrow key to highlight the
Start Creation Process and press ENTER, then some warning messages will
appear, see below:
Please pay attention to the warning message, and then press Y to finish the
creation, or press N to cancel the creation.
(The warning message may be different depending on what array mode that user is
creating)
3-3
BIOS Configuration Utility
Warning:
1. Please pay attention to the warning message at Step 6:
Creating RAID 0 array, JBOD array or RAID 0/1 array will destroy all
data on all the selected disks.
When creating mirror array, Duplication operation will reserve the data on
source disk (the firs selected disk) and copy them onto the mirror disk (the
second selected disk) when creating mirror array; But Create Only operation
will destroy all data on all the selected disks and create a clean mirror array
without any data on it.
3.3 Delete Disk Array
Follow these steps to delete a disk array:
1. Within the Menu column of main interface, use the arrow key to highlight
Delete Array item, and then press ENTER, then the Status column will be
activated, see below:
highlight the target disk array and then press ENTER to delete it;
(User can select a disk array by selecting its first member disk)
2. Then a warning message will appear as below:
Pay attention to the warning message, and then press Y to delete the
selected disk array, or press N to cancel.
Warning:
1. Deleting a disk array will destroy all the data on the disk array.
3-4
BIOS Configuration Utility
3.4 Add/Delete disks into/from spare pool
Follow these steps to add disks into spare pool or delete disks from spare pool:
1. Within the Menu column of main interface, use the arrow key to highlight
Create/Delete Spare item and press ENTER, then the Status column will be
activated, see below:
Just use the arrow key to highlight the target disk and press ENTER to add it
into spare pool, or highlight a spare disk and press ENTER to delete it from
spare pool.
2. After a disk is added into the spare pool, its status will be marked as Hidden,
see below:
3. If user want to add another disk into spare pool or delete another spare disk
from the spare pool, please repeat step 1 to operate.
Warning:
1. Adding a disk into spare pool will destroy all the data on that disk.
3.5 Set Boot Device
Follow these steps to select a disk or disk array as boot device:
1. Within the Menu column of main interface, use the arrow key to highlight
Select Boot Disk item, and then press ENTER; then the Status column will be
activated, see below:
3-5
BIOS Configuration Utility
Just use the arrow key to highlight the target disk or disk array, then press
ENTER to select it as boot device.
If user select a disk or disk array which has a boot mark and press ENTER,
then its boot setting will be canceled.
2. After the disk or disk array is selected, its status will be marked as BOOT,
see below:
3.6 Duplicate Critical RAID 1 or 0/1 array
When booting computer, if BIOS detect a RAID 1 or 0/1 array duplication has been
canceled or any reasons that may cause the inconsistency between user data and
backup data on the disk array, then the disk array will be marked as critical status,
and BIOS will automatically prompt user to duplicate the RAID 1 or 0/1 array to make
the backup data consist with the user data again, see below:
3-6
BIOS Configuration Utility
Just select Duplicate Now to duplicate, or select Continue to Boot to skip.
If user selects Continue to Boot, user still can duplicate the array after
booting into the OS.
3.7 Rebuild Broken RAID 1 or 0/1 array
When booting computer, if BIOS detects one member disk of RAID 1or 0/1 array is
failed, the array will be marked as broken status.
If BIOS detect a RAID 1 array is broken, and there is a spare disk can be used to
rebuild the broken array, then BIOS will automatically use the spare disk to rebuild
the broken RAID 1 array and then replace data to the target disk, see below:
If BIOS detects either a RAID 1 or 0/1 array is broken, but no spare disk can be used
to rebuild, then BIOS will prompt users with a few operations to solve the problem,
see below:
3-7
BIOS Configuration Utility
1. Power off and replace the failed drive
This command enables user to power off the computer and replace the failed
disk with a good one. If your computer does not support APM, you must turn
off your computer manually. After replacement, user can boot into BIOS and
select the 3. Choose replacement drive and rebuild to rebuild the broken array.
2. Destroy the mirroring relationship
This command enables user to cancel the broken array’s data mirroring
relationship. For broken RAID 1 array, the data on the remained normal disk
will be reserved after the destroy operation. For broken RAID 0/1 array, all
data on the array will be lost after destroy operation!
3. Choose replacement drive and rebuild
This command enables user to select an already-connected disk to rebuild the
broken array and replace the data to that disk.
1. After chosen this command line, the Status column will be activated, see
below:
3-8
BIOS Configuration Utility
Just highlight the target disk and press ENTER to select it;
2. Then the warning message will appear, see below:
Please pay much attention to the warning message, and then press Y to
use that disk to rebuild, or press N to cancel. If user press Y, then all
the data on all the selected disk will be destroyed;
3. Next, BIOS will replace data onto the newly added disk, see below:
User can press ESC to cancel the duplicating process at anytime.
4. Continue to Boot
This command will let BIOS to skip the problem and boot into OS.
3-9
Chapter 4
ATA RAID Software
This chapter introduces for using HighPoint A T A RAID Management
software in detail.
Contents of this chapter:
4.1 Installation
4.2 Getting Start
4.3 Configuration Functions
4.4 Management Functions
4.5 View Information
4.6 Rebuild Broken RAID 1 or 0/1 Array
ATA RAID Software
4.1 Installation
Follow these steps to install the ATA RAID software:
1. Browse the software installation CD or diskettes, and double click on the
setup.exe file to begin the software installation,(if user installs the software
from CD-ROM please select the correct path, for example, D:\RR 133\Windows\
GUI\ setup.exe;);
2. Confirm the follow-up dialogue windows to finish the installation;
3. When installation completed, restart the computer.
With the default option, the setup program will create program group: Start-->
Program-->HighPoint. This program group contains the following items:
HighPoint A TA RAID Management software Main Program
Read Me Software Information
Uninstall... Uninstall the Program
4.2 Getting Start
After installed ATA RAID software, it will be automatically started every time when
your Windows OS is started, and the small icon “ ” will appear in the system tray
of the tool bar to indicate that ATA RAID software is currently running:
Just double click on the small icon to call out the main interface of the software:
4-1
ATA RAID Software
The main interface has five tabs: File, Configuration, Management, View and Help.
You can switch to different tabs by clicking on it.
File: This tab displays welcome information. Click the Exit button
to exit ATA RAID software.
Configuration: This tab includes four sub-tabs, they are: Create RAID, Delete
RAID, Spare Pool Management and Duplicate. These sub-tabs
will be introduced later.
Management: This tab includes two sub-tabs: Event Notification and Refresh.
The Event Notification enables users to set automatic email notification when specified events occur. When user click the Refresh subtab, the software will rescan the devices that connected to the
adapter, and the screen will jump directly to the View tab.
View: This screen includes three sub-tabs: System View, Event View and
Icon View. The System View screen will display all disks and arrays
connection status. The Event View window will list all the recorded
events during the software is running. The Icon View window will
show the meaning of different icons in the software.
4-2
ATA RAID Software
Help: This tab contains the help information for this software.
4.3 Configuration Functions
Create Disk Array
Follow these steps to create a disk array:
1. Click the tab Configuration --> Create Raid, the following window will
appear:
Within this interface:
Array T ype: This drop-down box enable user to select disk array type. There
are four array types user can select: RAID 0, RAID 1, RAID 0/1
and JBOD.
Array Name: User can type in a name for identifying the array to be created. A
good name will make it easy to distinguish different arrays.
Block Size: If user selected RAID 0 or RAID 0/1 array in the Array T ype box,
then the Block Size selection drop-down box will be available
and user must select a block size here. If user selected RAID 1 or
JBOD, then the Block Size selection drop-down box will become
disable .
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ATA RAID Software
A vailable Disks: This pane will list out all the disks that currently can be
used to create disk array.
Selected Disks: This pane will list out the disks that have been selected to
create the disk array. User can highlight the specific disk
in A vailable Disks pane and click the corresponding hand
icon to select that disk into the Selected Disks pane.
Creation Option: This option is only available after user selects RAID 1
array in the Array T ype box . Duplicate means reserve the
data on the source disk (first selected disk) when creating
RAID 1 array. Create Only means destroy all data on the
selected disks and create a clean RAID 1 array with no
data on it.
2. When the disk array’s configuration is finished, click the Create button, then a
warning message will popup, see below:
Pay attention to the warning message, and then click Yes to finish the creation
of disk array, or click No to cancel;
3. Next, a message box will popup to prompt user that disk array has been created
successfully and whether to restart the computer, see below:
Please click Yes to restart the computer or click No to skip restarting;
(New setting will take effect only after restarting)
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ATA RAID Software
Warning:
1. Please pay attention to the warning message at Step 2:
Creating stripe array, JBOD array or 0/1 array will destroy all the data
that already on the selected disks.
When creating mirror array, Duplicate operation will reserve the data on
source disk (the first selected disk) and copy them onto the mirror disk(the
second selected disk); But Create Only operation will destroy all data on all
the selected disks and create a clean mirror array without any data on it.
Delete Disk Array
Follow these steps to delete a disk array:
1. Click the tab Configuration --> Delete RAID, the following window will
appear:
Within this interface:
A vailable Array: All arrays that can be deleted will be listed in this pane.
The bootable array will not appear here and can not be
deleted, user must delete it in BIOS.
Selected Array: Disk array in the Selected Array pane will be deleted after
clicking the Delete button.
Array Structure: This area will display the member disks’ information of
the highlighted array.
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ATA RAID Software
2. Highlight the disk array in the Available Array pane, and then click on the
corresponding hand icon to add it into the Selected Array pane, then click on
the Delete button;
3. Next, the warning message will popup, see below:
Please pay much attention to the warning message, and just click OK to
delete the selected disk array, or click Cancel to give up deletion;
4. Next, a message box will prompt user that array has been deleted and whether
to restart the computer, see below:
Just click Yes to restart the computer, or click No to skip restarting;
(New setting will take effect only after rebooting)
Warning:
1. Deleting a disk array will destroy all the data on the disk array.
Spare Pool Management
When a disk fails in RAID 1 array, the spare disk (disks in the spare pool) will be
automatically used as a replacement for the failed disk, and then rebuild the broken
RAID 1 array and replace data to the target disk. With setting a spare disk, you can
enhance security of RAID 1 array.
Follow these steps to add/remove a disk into/from the spare pool:
1. Click the tab Configuration --> Spare Pool Management, the following
window will appear:
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ATA RAID Software
Within this interface:
A vailable Disks: All available disks that can be added into the spare pool
will be listed in this pane.
Pool: Spare disks will be listed in this pane.
2. Within the A vailable Disks pane, highlight a disk and then click the
corresponding hand icon to add it into the spare pool, or within the Pool pane
highlight a spare disk and then click the corresponding hand icon to remove
it from spare pool;
3. Then a confirmation dialogue box will appear, the confirmation window for
adding disk into spare pool will be as below:
The dialogue window for removing spare disk will be as below:
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ATA RAID Software
Please pay attention to the warning message, and then click Yes to add/
remove the disk into/from the spare pool, or click No to cancel;
4. Restart the computer when completed.
Warning:
1. Adding a disk into spare pool will destroy all the data on that disk.
Duplicate RAID 1 or 0/1 array
When a RAID 1 or 0/1 array is in critical status, software will prompt user to duplicate
that RAID 1 or 0/1 array.
Also, software provides a way for manually duplicate a RAID 1 or 0/1 array, this
duplication way enables users to duplicate a RAID 1 or 0/1 array whether in critical
status or not. Follow these steps to manually duplicate a RAID 1 or 0/1 array:
1. Click the tab Configuration --> Duplicate, the following window will
appear:
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ATA RAID Software
Within this interface:
Arrays List: All RAID 1 and 0/1 arrays that can be duplicated will be listed
in this pane.
2. Highlight a disk array within the Arrays List pane, then the array’s
information will be shown on the right side (see above picture), then click on
the Start button to start duplication, the progress bar will show the
duplication progress. User can cancel the duplication by clicking the Abort
button while it is going.
4.4 Management Functions
Event Notification
Event notification will enable users to set the software to notify relative
administrator by email when specified events or errors occur. In order to use this
function, the computer must can access a SMTP server.
Follow these steps to set event notification:
1. Click the tab Management --> Event Notification, the following window will
appear:
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ATA RAID Software
Within this interface:
SMTP Server: T ype in the domain name or IP address for the SMTP
server that you will use to send email.
Port: Type in the port of the SMTP service on the email server.
Administrator: T ype in the email address where the notification
information will be sent to.
Notification Option: Select what kind of events that you want the software to
notify.
2. Make sure the Enable mail Notification item is checked, then type in the
required information and set the notification option, then press the Save
button to finish.
User can test if the setting is correct by clicking the Test button before
saving the setting.
Refresh
When user click on this tab, the software will scan the computer system for any
updated system information, like if there is any new hard disk plugged, or if there is
any connected disk is failed.
After clicking on this tab, the software will automatically switch to the System View
screen, here user can find the updated system information after scanning.
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ATA RAID Software
4.4 View Information
System View
All devices will be shown in this window, including the disk arrays (Logical
Devices), the hard disks (physical devices) and the controller.
Click the tab View --> System View, the following window will appear:
Within this interface, user can perform the following operations:
(1) Viewing Device Relationship
When you move your mouse on a disk array, a red line between the array and some
hard disks will appear. This means these hard disks constructed that disk array.
The blue lines between controller icon and hard disk icons represent the different AT A
channels and the hard disks connected to these channels.
(2) Viewing disk array information
Double-click on the disk array icon which you want to view, then the information table
about that array will pop up as below:
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ATA RAID Software
(3) Viewing Physical Device Information
Double-click on the hard disk icon that you want to view, then information table about
that hard disk will popup as below:
(4) Viewing Controller Information
Double-click on the controller icon, and then the information table about the controller
will popup as below:
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ATA RAID Software
Just click the scrolling bar to view all information about the controller.
(5) Disk Array Operation
Right-click on the disk array icon, from the popup menu, you can select to delete or
rename the disk array.
Note: If the array is being duplicated, broken or disabled, the right-click menu will
not be available.
(6) Refresh
Right-click on the blank area within the System View window, and select Refresh from
the popup menu to refresh the devices connected. This refresh operation is as same as
the one under Management Functions tab.
Event View
All logged events will appear in this window. The filter divides them into three
types: Information, W arning and Error.
Click the tab View --> Event View, the following window will appear:
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ATA RAID Software
Within this interface, user can:
(1) Selecting what type of events to be listed
There are three types of events: Information, Warning and Error. Just check the
information types under the Filter option to select what types of information to be
listed.
(2) Save all the listed events into a file
Click the Save button, and type in the file name and path in the follow-up window to
save the currently listed events into a TXT file.
(3) Clear all the currently logged events
Click the Clear button, then all the currently logged events will be deleted from the
system and no more appear in the Event View list.
Icon View
All icon types and their meanings will be listed in the Icon View window, from here
user will check what meaning a specific icon represents.
Click the tab View --> Icon View, the following window will appear:
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ATA RAID Software
4.4 Rebuild Broken RAID 1 or 0/1 Array
During the running of ATA RAID software, if a RAID 1 or RAID 0/1 array is broken
due to a disk failure, then the software will report the error and warn user with
beeping until user confirm the error by clicking the OK button, like below:
If the broken array is a RAID 1 array and there is a spare disk in the spare pool
which can be used, then the AT A RAID software will automatically use the spare
disk to replace the failed disk, and rebuild the broken RAID 1 and replace data to the
target disk.
If the broken array is RAID 0/1 array, or the broken array is RAID 1 array but no
proper spare disk can be used to automatically rebuild, then user still can use the
following ways to rebuild the broken RAID 1 or RAID 0/1 array:
(1) Use an already-connected physical hard disk to rebuild broken RAID 1 array
Follow these steps to rebuild by this way:
Right click on a physical hard disk (not belong to any disk array) in the System
View window, then select add to array from the popup menu, see below:
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ATA RAID Software
Then the follow-up window will appear as below:
Just select the broken array, then click OK and confirm the follow-up data loss
warning message box to finish the rebuilding of the selected broken RAID 1
array. After rebuilding, the new array will be automatically duplicated to rebuid
the lost data.
( 2 ) Hot swapping a hard disk to rebuild broken RAID 1 or RAID 0/1 array
Follow these steps to rebuild by this way:
Hot swap on a good hard disk(user may need to hot swap off the failed disk first),
then within the ATA RAID software click Management --> Refr esh tab to refresh
the devices connected. After refreshing, the AT A RAID software will find new
disk plugged, see below:
Just click OK, the following window will popup to prompt user whether to use
this newly plugged disk to rebuild the broken array, see below:
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ATA RAID Software
Just select the broken array, then click OK and confirm the follow-up data loss
warning message box to finish the rebuilding of the selected broken array. After
rebuilding, the new array will be automatically duplicated to rebuild the lost
data.
(3) Power off the computer and connect a new hard disk, then power on and boot
into BIOS or ATA RAID software to rebuild.
Warning:
1. In order to avoid possible damage to hard disk or the computer when
manually unplugging or plugging a hard disk while computer is powered,
please use hard disk hot swapping mobile rack for plugging or unplugging.
2. Data on the hard disk used to rebuild the broken array will be all destroyed.
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Chapter 5
Trouble Shooting
This chapter will list the most possibly occurred problem and most frequently
asked question, and their corresponding solution. Please refer this chapter
when you encounter a problem or do not know what to do when using our
product.
Trouble Shooting
1. The adapter can not be recognized by the computer after
plugged into PCI slot.
If user can find the following information on the screen when starting computer, it
indicates that the adapter has been recognized successfully.
If the above information does not appear, it indicates that the adapter is not
recognized by the system. Then you should open the computer chassis and check the
following points:
1. Whether the adapter has been correctly and steadily plugged into the PCI slot
on the motherboard.
2. If necessary, try to use another PCI slot.
After checked the above points, replace the computer case and power on the computer.
2. The hard disk connected to adapter can not be detected out.
After the RocketRAID 133 adapter is recognized, the adapter’s BIOS will start to scan
disks connected to the adapter, the information will display as below:
Please pay attention to the hard disks listed on the screen, if all connected disks are
correctly detected out, it indicates that these hard disks are well connected and
recognized by the computer.
If some hard disks are not recognized out, you should open the computer chassis and
check the following points:
1. Whether the power supply connector has been well plugged. If necessary,
try to use another connector.
2. Whether the cable has been well connected. If necessary, try to use another
cable.
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Trouble Shooting
3. If there are two devices connected to one cable, check the jumper setting
to ensure no conflict exists. (The two devices connected to one cable must
be configured one as master and the other as slave)
After checked the above points, please replace the cover of computer chassis and
power on the computer.
3. Hard disk mode is not correctly recognized.
ATA 66/100/133 hard disks require special IDE cable. If user use a wrong cable, then
hard disk mode will be set to a lower level. The solution is change a proper IDE cable
for the hard disks.
4. Cannot boot from the OS installed on the device drive, which attached to the adapter.
In order to boot from disk or disk array connected to adapter, usually you should do
the following things:
1. Set SCSI device as the fisrt booting device in main board BIOS;
2. Set a booting device in RocketRAID 133 adapter BIOS (refer Chapter 3 on
how to set a boot device);
5. What to do if an array is broken?
If an array is broken, user may first power off the computer and check the power and
cable connection between adapter and hard disk (if necessary, please change a new
cable and power connector) and then power on the computer again. These measures
may bring the broken array back to normal if the broken is caused by the connection
problem.
If the above measures do not work, then the reason of broken most likely is hard disk’s
not function. For RAID 1 or 0/1 array, user can use a new hard disk to rebuild the
broken RAID 1 or 0/1 array, data will not lost. For RAID 0 or JBOD array, user has to
delete the array, and all data on that array will lost. So please always backup the
important data stored on a RAID 0 or JBOD array.
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Appendix A
Appendix A
Glossary
Array
Also known as Disk Array, two or more hard disks combined together to appear as
a single device to the host computer.
Broken Array
Disk array with a member disk failed. A broken RAID 1 or 0/1 array can still function
with the remained normal disks, but a broken RAID 0 or JBOD will no longer
function.
Critical
A RAID 1 or 0/1 array can be in critical status, that means the array may have
inconsistency between user data and backup data due to some reasons, and need
duplicate operation to make the backup data consist with the user data.
Duplicate
The operation of duplicating user data to generate backup data within a RAID 1 or
0/1 array. Also known as Synchronize.
Hot Swap
The ability to remove a failed member of a redundant disk array and replace it with a
good disk, then repairing the error redundant disk array without turning down the
computer and interrupting user’s work.
Mirroring
Known as RAID 1, which provides data protection by real-time and automatic
duplicating all data from a source disk to a mirror disk.
RAID
Redundant Array of Independent Disks, it is a method of combining several hard
disks (physical disks) into one logical unit (logical disk), thus providing higher
performance and data redundancy.
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Appendix A
RAID Levels
RAID levels refer to different array architectures (or methods of organizing a disk
array). Different RAID levels represent different performance level, security level
and cost.
RAID 0/1
Mirroring of two striped disk arrays. It is the combination of RAID 0 and RAID 1.
Rebuild
The ability to use a new disk to replace the failed disk in a redundant disk array (say
mirror array or 0/1 array), then to repair the broken disk array and recover all the data
on that failed disk.
Spare Disk
A spare hard disk which can automatically be used to replace the failed member of a
redundant disk array and then automatically recover the redundant disk array
without intervention.
Spare Pool
Logically the place where spare disks stay. When a disk is added into the spare
pool, it will become a spare disk.
Striping
Known as RAID 0, spread data over multiple disks to improve performance. It does
not provide data protection.
Synchronize
Same as Duplicate.
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Appendix B
Appendix B
Contact Technical Support
If you have any problems and questions when using our products, you may get help
from the following ways:·
Read this manual carefully;
V isit our website: www .highpoint-tech.com We will post the most
updated materials and FAQs onto our website.
If you still can not solve the problem after tried the above two ways, please contact
our technical support: support@highpoint-tech.com
Our technical support will respond your question quickly with the proper answer!
Thank you for choosing our products!
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