HighPoint HPT370, HPT372 User Manual

HPT370/372 RAID Controller

User’s Manual

Revision: 1.1
Date: Mar. 2002
HighPoint Technologies, Inc.

Trademarks
Companies and products mentioned in this manual are for identification
purpose only. Product names or brand names appearing in this manual
may or may not be registered trademarks or copyrights of their respective
companies.

Copyright
Copyright © 2001 by HighPoint Technologies, Inc.. This document contains
materials protected by International Copyright Laws. All rights reserved. No
part of this manual may be reproduced, transmitted or transcribed in any
form and for any purpose without the express written permission of
HighPoint.

Notice
Reasonable effort has been made to ensure that the information in this manual
is accurate. HighPoint assumes no liability for technical inaccuracies,
typographical, or other errors contained herein.

Backup your important data before using HighPoint’s products and use at
your own risks. In no event shall HighPoint be liable for any loss of profits, or
for direct, indirect, special, incidental or consequential damages arising from
any defect or error in HighPoint’s products or manuals.

Information in this manual is subject to change without notice and does not
represent a commitment on the part of HighPoint.

Table of Contents

Management Functions ...... .................................................................3-9

View Information .................................................................................3-11

Rebuild Broken RAID 1/0+1 array ......................................................3-15

Appendix A
Glossary

Appendix B
Contact Technical Support

Table of Contents

Chapter 1
Introduction

RAID Basics ..................................................................................... 1-1

IDE RAID......................................................................................... 1-2

Hard Drive Connection ..................................................................... 1-3

Driver Installation ............................................................................. 1-4

Chapter 3
RAID Administrator

Installation .............................................................................................3-1

Getting Start .. .................. ...................................................................3-1

Configuration Functions ......................................................................3-3

Chapter 2
BIOS Configuration Utility

Enter BIOS Configuration Utility.......................................................2-1

Create Disk Array...............................................................................2-1

Delete Disk Array ..............................................................................2-4

Add/Delete Spare Disk..................................................... ................ 2-5

Set Boot Device..................................................................................2-5

Duplicate Critical RAID 1/0+1 array..................................................2-6

Rebuild Broken RAID 1/0+1 array.....................................................2-7

Chapter 1

Introduction

This chapter will give you a brief introduction on the background
knowledge of RAID as well as the hard drive connection on your
motherboard which is embedded with HPT370/372 RAID Controller.
The driver installation of HPT370/372 RAID Controller is also in­cluded in this chapter.

RAID (Redundant Array of Independent Disks) is a method of combining
several hard drives(physical drives) into one logical unit(logical drive). Such
combining can offer either or both fault tolerance and higher data throughput
than a single hard drive.

1.1 RAID Basics

There are usually a few methods through which hard drives can be combined
together. The different methods are refered as different RAID Levels. Different
RAID levels represent different performance level, security level and cost.

The most frequently used RAID levels include RAID 0, 1, 0+1 and 5. Also
there are some combined RAID levels, for example, RAID 0+1 is the combina­tion of RAID 0 and RAID 1. Here is a briefing table of these popular RAID
levels:

Introduction

1-1

Benefits

Data protection through
redundancy

Highest performance with
data protection

No data protection and
performance improving,
but full usage of disk
space

Description

Minimum
# of Drives

RAID 1

Disk mirroring

2

RAID 0

Data striping

2

Highest Performance
without data protection

RAID
0+1

RAID 0 and RAID 1
combined

4

JBOD

Disk Spanning

2

1.2 IDE RAID

For a long time, RAID technology has been based on SCSI interface, and
mainly focused on high-end application. PC users and low-end business
application has been excluded from the RAID application due to the high cost
of SCSI RAID.
It is very lucky that, as the IDE RAID technology emerges recently, people now
can enjoy the RAID benefits at a pretty low cost.
IDE is another computer interface widely used by PCs. Due to the great
development of the PC market, the IDE interface devices’ price has dramati­cally dropped, while at the same time, their performance has greatly improved.
Below is a performance&cost brief comparison between IDE RAID and SCSI
RAID:

Introduction

1-2

Note:

1. “ ”means it is better to connect hard drive at this position.

2. When connecting hard disk, pay much attention to its Master -Slave jumper
setting: if two hard disks are connected onto one IDE cable, one disk
should be set as master while the other as slave.

1.3 Hard Drive Connection

Note: The price may vary depending on different period and different market.

Due to the high performance and low cost, IDE RAID has been widely ac­cepted by the market as a cost-effective RAID solution.

IDE RAID SCSI RAID

PCI to ATA133 PCI to Ultra160 SCSI

Number of Channels 21
Ma ximum numb er o f Drives 415
Ma ximum Data Throughput 133 x 2 MB/s 160 MB/s
Supported RAID Levels 0, 1, 0+1, JBOD 0, 1, 0+1, 3, 5, JBOD
Price 100$ 499$
Spin(rpm) 7200 10000
Capacity 40G 33G
Price 120$ 500$

C o ntr o ller

Card

Hard
Drive

Interface

1.4 Driver Installation

As for the HPT370/372 driver installation, you may have the following informa­tion as reference .

Windows 98/ME

Automatic Installation

After the computer start-up, Windows system will find the RAID function and
prompt user to install its driver. Please follow the prompts to finish driver
installation.

1. Close all programs;

2. Click Start-->Settings-->Control Panel, then double-click on Add New

Hardware icon;

3. Click Next in the follow-up window to continue;

4. A dialog box will appear and ask whether to let windows search new
hardware. Select No, I want to select the hardware form a list, and
then click Next to continue;

5. Different hardware types will be listed in the follow-up window, Select

SCSI Controllers from the list and then click Next to continue;

6. Insert the driver diskette, then click Have Disk...;

7. A dialog box will pop out, please input the path of driver location
A:\Win98_ME,, then click OK to continue;(if users install driver from

CD make sure input the correct path, for example D:\HPT370\Driver

\Win98_ME)

8. In the follow-up window, select HPT370 UDMA/ATA100 RAID Con-

troller or HPT372 UDMA/ATA 133 RAID Controller, then click Next

to continue;

9. Follow the system prompts to finish driver installation. When finished,
restart the computer.

Verify Installation
After the driver installation finished and the computer restarted:

1. Right-click My Computer icon on desktop, and then select Properties

item from the popup menu;

2. Activate Device Manager item from the popup window.

If there are the two device items under SCSI Controllers tree as shown below, it
indicates that the driver has been installed correctly.

Manual Installation

If Windows does not find new hardware, the driver can be manually installed
through the following steps :

Introduction

1-3

If you cannot find these two device items,or there is ? or ! on device icon, it
indicates that the driver has not been correctly installed and needs reinstallation.

Install driver under existing Windows NT4.0

1. Click Start-->Settings-->Control Panel, then double-click SCSI

Adapter icon;

2. In the follow-up window, select Driver item, then click Add button;

3. In the follow-up window, select Have Disk...;

4. Insert the driver diskette, and input the path of driver location A:\WinNT,
then click OK;(if users install driver from CD make sure input the
correct path, for example D:\HPT370\Driver\WinNT)

5. In the follow-up window, select HPT370 UDMA/ATA100 RAID Con-

troller or HPT372 UDMA/ATA 133 RAID Controller item, then click
OK;

6. Follow the system prompts to finish driver installation. When finished,
restart the computer.

Install driver during the process of Windows NT4.0 installation
( For install HPT driver during Windows NT4.0/Windows2000/WindowsXP
installation, recommend users copy the driver to a floppy diskette's root
directory)

1. Press F6 key when the system prompts Setup is inspecting your

computer’s hardware configuration;

2. The installation will continue. Later, installation program will prompt
user to press S key to specify other devices, please press S key;

3. In the follow-up Device Type window, select Other item, then press
ENTER to confirm;

4. The installation program will prompt user to insert the driver diskette.
Please insert it and then press ENTER to confirm;

WINDOWS NT4.0

1-4

Introduction

5. In the follow-up window, select HPT370/372/372A ATA RAID

Controller, then press ENTER to confirm;

6. The follow-up window will list out the devices to be installed, in which

HPT370/372/372A ATA RAID Controller item should be included( If

users want to install other devices, please operate at this time. If all
devices have been successfully installed, please go to next step);

7. Press ENTER to continue the installation of Windows NT4.0.

Verify Installation

When the driver has been successfully installed and the computer restarted:

1. Click Start-->Setup-->Control Panel, and then double-click SCSI

Adapter item;

2. If there is HPT370 UDMA/ATA100 RAID Controller or HPT372

UDMA/ATA 133 RAID Controller item in the popup window, it

indicates that the driver has been successfully installed. Otherwise,
users need to reinstall the driver.

Windows 2000

Install driver under existing Windows 2000

Automatic Installation

Start the computer and boot into Windows 2000, the system will automatically
detect new hardware and prompt users to install the driver. Please insert the
driver diskette and follow the system prompts to finish the driver installation
and then restart the computer.

1-5

Introduction

Manual Installation

If Windows can not find new hardware, the driver should be manually installed
through the following steps :

1. Click Start-->Settings-->Control Panel, double click Add/Remove New

Hardware. In the follow-up window, Click Next to continue;

2. In the follow-up window, select the first item Add/Troubleshoot a device,
then click Next to continue;

3. In the follow-up window of device list, select the first item Add New

Device, then click Next to continue;

4. Then the system will ask whether to let Windows to search new hardware.
Please select No, I want to select the hardware from a list. then click

Next to continue;

5. In the follow-up window of device types, select SCSI and RAID

controllers, then click Next to continue;

6. In the follow-up window, select Have Disk...;

7. Please insert the driver diskette and input the path of driver location:

A:\Win2000 into Copy manufacturer’s files from: column, then click
OK; (if users install driver from CD make sure input the correct path,

for example D:\HPT370\Driver\Win2K)

8. In the follow-up window, select HPT370 UDMA/ATA100 RAID Con-

troller or HPT372 UDMA/ATA 133 RAID Controller;

9. Follow the system prompts to finish driver installation, and restart the
computer.

Install driver during the process of Windows 2000 installation

1. If Windows 2000 is installed from diskette booting , please let the install
program run automatically. If Windows 2000 is installed from the CD­ROM,
please F6 key when the message Press F6 if you need to install a third

party SCSI or RAID driver appears. If start installation by typing Winnt,

after files have been copied and the computer restarted, press F6 key when
the message Setup is inspecting your computer’s hardware configura-

tion appears;

2. Press S key to specify additional devices when the Windows 2000 Setup
window appears;

3. In the follow-up window for selecting device type, please select Other
and press ENTER to continue;

4. Insert the driver disketee, then press ENTER to continue;

5. The system will ask whether to install driver for WinNT or for Windows

2000, please select to install driver for Windows 2000;

6. The follow-up window will list out the devices to be installed, in which

HPT370/372/372A ATA RAID Controller item should be included;( If

1-6

Introduction

Verify Installation

After the driver has been installed and the computer restarted:

1. Right-click My Computer
icon, then select Properties
item from the popup menu;

2. In the popup window, select

Hardware item and then click
Device Manager button.

If HPT370 UDMA/ATA100 RAID Controller or HPT372 UDMA/ATA 133

RAID Controller item exists in the popup Device Manager window, it

indicates that the driver has been successfully installed. Otherwise, please
reinstall the driver.

7. Press ENTER to continue Windows 2000 setup.

1-7

Windows XP

After Windows XP is start-up, Windows system will automatically find new
hardware and prompt user to install its driver. Please follow these steps to install
the driver:

1. When the Found New Hardware Wizard window appears, select Install -

from a list or specify location(Advanced), and click Next to continue;

2. In the follow-up window, please select Don’t search, I will choose the

driver to install, then click Next to continue;

3. In the follow-up window of device list, please select SCSI and RAID

controllers, and then click Next to continue;

4. In the next window, click on Have Disk..., then type in the driver location:

A:\Win_XP into the follow-up window, then click OK to continue;(If

users install driver from CD make sure input the correct path, for
example D:\HPT370\Driver\Win_XP)

Install driver under existing Windows XP

Introduction

user want to install other devices, please operate at this time. If all devices
have been successfully installed, please go to next step.)

5. In the follow-up window, select HPT370 UDMA/ATA100 RAID Controller

or HPT372 UDMA/ATA 133 RAID Controller, then click Next to continue;

6. In the follow-up window, click on Continue Anyway, then click Finish in the
follow-up window;

7. Next, Windows will find HighPoint RCM device, please confirm the Digital
Signature Not Found window when it appears, when finished, please
restart the computer.

Install driver during Windows XP installation

1-8

1. Booting from CD-ROM, when the Windows XP Setup blue screen appears
and prompt user to press F6 key to install third party SCSI or RAID driver,
please press F6 Key.

2. The setup program will continue, later when the setup program prompt user if
to specify additional adapters, please press S key;

3. Then the setup program will prompt user to insert the driver diskette. Please
insert the driver diskette, then press ENTER to continue;

4. The follow-up window will list out the installation choices, please select

HPT370/372/372A ATA RAID Controller for Windows XP and press EN

TER to continue;

5. The follow-up window will list out the devices to be installed, in which

HPT370/372/372A ATA RAID Controller item should be included; ( If user

want to install other devices, please operate at this time. If all devices have
been successfully installed, please go to next step.)

6. Press ENTER to continue Windows XP setup.

Verify Installation

After the driver has been installed and the computer restarted:

1. Right-click My Computer icon, then select Properties item from the popup
menu;

2. In the popup window, select Hardware tab and then click Device Manager
button.

Introduction

If HPT370 UDMA/ATA100 RAID Controller or HPT372 UDMA/ATA 133

RAID Controller item exists in the popup Device Manager window (see above), it

indicates that the driver has been successfully installed.
Otherwise, if user cannot find these two device items, or there is ? or ! markings on

device icon, it indicates that the driver has not been correctly installed and user
need to delete the devices and reinstall the drivers.

1-9

Introduction

Chapter 2

BIOS Configuration Utility

Contents of this Chapter:

2.1 Enter BIOS Configuration Utility

2.2 Create Disk Array

2.3 Delete Disk Array

2.4 Add/Delete Spare Disk

2.5 Set Boot Device

2.6 Duplicate Critical RAID 1/0+1 array

2.7 Rebuild Broken RAID 1/0+1 array

RAID Administrator’s configuration is compatible with BIOS configu­ration. RAID Administrator provides all functions that BIOS can pro­vide except setting boot device. Also RAID Administrator provides
much convinience with the graphical user interface based on OS.
So we strongly recommend users to use RAID Administrator for RAID
configuration and management. Only the particular functions provided
by BIOS will be introduced in this chapter. If users want to configure
and manage in BIOS, please refer to the help information given by
BIOS interface.

When the following information appears on screen during the computer is starting,
press CTRL+H key to enter BIOS configuration utility.

The main interface of BIOS configuration utility is as below:

Main Menu: This column lists all currently available operation commands.
Help: This column gives help information about the current selected

item and the prompts on available operations.

Status: This column lists all the hard disks and disk arrays connected

to the adapter. When this column is activated, user can select
the target device to perform a specific operation.

2.1 Enter BIOS Configuration Utility

Follow these steps to create a disk array:

1. Within the Menu column of main interface, use the arrow key to highlight the

Create Array command and press ENTER to call out the list of creation

steps:

2.2 Create Disk Array

BIOS Configuration Utility

2-1

2. Highlight the Array Mode and press ENTER, then a list of array modes
will appear, see below:

Just highlight the target array mode that you want to create, and then press
ENTER to confirm the selection;

(Creation steps may be different depending on what array mode has been selected)

3. Within the Menu column of main interface, use the arrow key to highlight

the Array Name, and then press ENTER. Then the array name dialogue box
will appear, see below:

If user selected RAID 1 (mirror) array, then an option list will popup to
enable user selecting Duplication or Create Only. Duplication will let
BIOS reserve the data on source disk (the first selected disk) and copy them
onto the mirror disk (the second selected disk) when creating mirror array;
But Create Only will let BIOS destroy all data on all the selected disks and
create a clean mirror array without any data on it.

Just type in the name that you want to name the array, then press ENTER to
continue;

BIOS Configuration Utility

2-2

6. Within the Menu column of main interface, use the arrow key to highlight
the Start Creation Process and press ENTER, then some warning messages
will appear, see below:

5. If user selected a RAID 0 or 0+1 array in step 2, then now, user needs to
select a block size for the array. Within the Menu column of main interface,
use the arrow key to highlight the Block Size and press ENTER, then select a
block size from the popup list, see below;

Just highlight the target disks that you want to use and press ENTER to

select them respectively; After all disks have been selected, press ESC to go

back to the creation steps menu;

4. Within the Menu column of main interface, use the arrow key to highlight
the Select Disk Drives and press ENTER, the Status column will be
activated, see below:

Please pay attention to the warning message, and then press Y to finish the
creation, or press N to cancel the creation.

(The warning message may be different depending on what array mode that user is
creating)

BIOS Configuration Utility

2-3

Follow these steps to delete a disk array:

1. Within the Menu column of main interface, use the arrow key to highlight

Delete Array item, and then press ENTER, then the Status column will be

activated, see below:

2.3 Delete Disk Array

Pay attention to the warning message, and then press Y to delete the
selected disk array, or press N to cancel.

2. Then a warning message will appear as below:

(User can select a disk array by selecting its first member disk)

Warning:

1. Please pay attention to the warning message at Step 6:
Creating RAID 0 array, JBOD array or RAID 0+1 array will destroy all
data on all the selected disks.
When creating mirror array, Duplication operation will reserve the data on
source disk (the firs selected disk) and copy them onto the mirror disk (the

second selected disk) when creating mirror array; But Create Only operation

will destroy all data on all the selected disks and create a clean mirror array
without any data on it.

highlight the target disk array and then press ENTER to delete it;

Warning:

1. Deleting a disk array will destroy all the data on the disk array.

BIOS Configuration Utility

2-4

2.4 Add/Delete Spare Disk

2.5 Set Boot Device

Follow these steps to add or delete a spare disk from the mirror array:

1. Within the Menu column of main interface, use the arrow key to highlight

Create/Delete Spare item and press ENTER, then the Status column will be

activated, see below:

Just use the arrow key to highlight the target disk and press ENTER to add it
into the array, or highlight a spare disk and press ENTER to delete it from the

array.

Follow these steps to select a disk or disk array as boot device:

1. Within the Menu column of main interface, use the arrow key to highlight

Select Boot Disk item, and then press ENTER; then the Status column will

be activated, see below:

2. After a disk is added into the array, its status will be marked as Hidden,
see below:

Warning:

1. Adding a spare disk into the mirror array will destroy all the data on that disk.

BIOS Configuration Utility

2-5

Just use the arrow key to highlight the target disk or disk array, then press
ENTER to select it as boot device.

If user select a disk or disk array which has a boot mark and press ENTER,
then its boot setting will be canceled.

2.6 Duplicate Critical RAID 1/0+1 array

When booting computer, if BIOS detect a RAID 1 or 0+1 array duplication has been
canceled or any reasons that may cause the inconsistency between user data and
backup data on the disk array, then the disk array will be marked as critical status,
and BIOS will automatically prompt user to duplicate the RAID 1 or 0+1 array to
make the backup data consist with the user data again, see below:

2. After the disk or disk array is selected, its status will be marked as BOOT,
see below:

BIOS Configuration Utility

2-6

2.7 Rebuild Broken RAID 1/0+1 array

Just select Duplicate Now to duplicate, or select Continue to Boot to skip.
If user selects Continue to Boot, user still can duplicate the array after
booting into the OS.

When booting computer, if BIOS detects one member disk of RAID 1or 0+1 array
is failed, the array will be marked as broken status.
If BIOS detect a RAID 1 array is broken, and there is a spare disk can be used to
rebuild the broken array, then BIOS will automatically use the spare disk to rebuild
the broken RAID 1 array and then replace data to the target disk, see below:

If BIOS detects either a RAID 1 or 0+1 array is broken, but no spare disk can be
used to rebuild, then BIOS will prompt users with a few operations to solve the
problem, see below:

BIOS Configuration Utility

2-7

1. Power off and replace the failed drive

This command enables user to power off the computer and replace the failed
disk with a good one. If your computer does not support APM, you must turn
off your computer manually. After replacement, user can boot into BIOS and
select the 3. Choose replacement drive and rebuild to rebuild the broken

array.

2. Destroy the mirroring relationship

This command enables user to cancel the broken array’s data mirroring
relationship. For broken RAID 1 array, the data on the remained normal disk
will be reserved after the destroy operation. For broken RAID 0+1 array, all

data on the array will be lost after destroy operation!

3. Choose replacement drive and rebuild

This command enables user to select an already-connected disk to rebuild the
broken array and replace the data to that disk.

1. After chosen this command line, the Status column will be activated, see
below:

BIOS Configuration Utility

2-8

4. Continue to Boot

This command will let BIOS to skip the problem and boot into OS.

User can press ESC to cancel the duplicating process at anytime.

2. Then the warning message will appear, see below:

Please pay much attention to the warning message, and then press Y to
use that disk to rebuild, or press N to cancel. If user press Y, then all
the data on all the selected disk will be destroyed;

3. Next, BIOS will replace data onto the newly added disk, see below:

Just highlight the target disk and press ENTER to select it;

BIOS Configuration Utility

2-9

Chapter 3

RAID Administrator

Detailed introduction on using RAID Administrator is given in this
chapter. It helps users to configure and manage RAID through this
software tool.

Contents of this chapter:

3.1 Installation

3.2 Getting Start

3.3 Configuration Functions

3.4 Management Functions

3.5 View Information

3.6 Rebuild Broken RAID 1/0+1 Array

RAID Administrator

3-1

Follow these steps to install the ATA RAID software:

1. Browse the software installation CD or diskettes, and double click on the

setup.exe file to begin the software installation;

3.1 Installation

2. Confirm the follow-up dialogue windows to finish the installation;

3. When installation completed, restart the computer.

With the default option, the setup program will create program group: Start-->

Program-->HighPoint. This program group contains the following items:

HighPoint ATA RAID Management software Main Program
Read Me Software Information
Uninstall... Uninstall the Program

3.2 Getting Start

After installed ATA RAID software, it will be automatically started every time when

your Windows OS is started, and the small icon “

” will appear in the system tray

of the tool bar to indicate that ATA RAID software is currently running:

Just double click on the small icon to call out the main interface of the software:

RAID Administrator

3-2

The main interface has five tabs: File, Configuration, Management, View and Help.
You can switch to different tabs by clicking on it.

File: This tab displays welcome information. Click the Exit button

to exit ATA RAID software.

Configuration: This tab includes four sub-tabs, they are: Create RAID, Delete

RAID, Spare Pool Management and Duplicate. These sub-tabs

will be introduced later.

Management: This tab includes two sub-tabs: Event Notification and Refresh.

The Event Notification enables users to set automatic email notifica-

tion when specified events occur. When user click the Refresh sub-

tab, the software will rescan the devices that connected to the
adapter, and the screen will jump directly to the View tab.

View:This screen includes three sub-tabs: System View, Event View and

Icon View. The System View screen will display all disks and arrays

connection status. The Event View window will list all the recorded

events during the software is running. The Icon View window will

RAID Administrator

3-3

3.3 Configuration Functions

Follow these steps to create a disk array:

1. Click the tab Configuration --> Create Raid, the following window will
appear:

Help: This tab contains the help information for this software.

Create Disk Array

Within this interface:

Array Type: This drop-down box enable user to select disk array type. There

are four array types user can select: RAID 0, RAID 1, RAID 0+1

and JBOD.

Array Name: User can type in a name for identifying the array to be created. A

good name will make it easy to distinguish different arrays.

Block Size: If user selected RAID 0 or RAID 0+1 array in the Array Type box,

then the Block Size selection drop-down box will be available

and user must select a block size here. If user selected RAID 1 or
JBOD, then the Block Size selection drop-down box will become
disable .

RAID Administrator

3-4

Available Disks: This pane will list out all the disks that currently can be

used to create disk array.

Selected Disks: This pane will list out the disks that have been selected to

create the disk array. User can highlight the specific disk

in Available Disks pane and click the corresponding hand

icon to select that disk into the Selected Disks pane.

Creation Option: This option is only available after user selects RAID 1

array in the Array Type box . Duplicate means reserve the

data on the source disk (first selected disk) when creating
RAID 1 array. Create Only means destroy all data on the
selected disks and create a clean RAID 1 array with no

data on it.

2. When the disk array’s configuration is finished, click the Create button, then a
warning message will popup, see below:

3. Next, a message box will popup to prompt user that disk array has been created
successfully and whether to restart the computer, see below:

Pay attention to the warning message, and then click Yes to finish the creation
of disk array, or click No to cancel;

Please click Yes to restart the computer or click No to skip restarting;

(New setting will take effect only after restarting)

RAID Administrator

3-5

Delete Disk Array

Warning:

1. Please pay attention to the warning message at Step 2:
Creating stripe array, JBOD array or 0+1 array will destroy all the data
that already on the selected disks.
When creating mirror array, Duplicate operation will reserve the data on

source disk (the first selected disk) and copy them onto the mirror disk(the
second selected disk); But Create Only operation will destroy all data on all

the selected disks and create a clean mirror array without any data on it.

Follow these steps to delete a disk array:

1. Click the tab Configuration --> Delete RAID, the following window will
appear:

Available Array: All arrays that can be deleted will be listed in this pane.

The bootable array will not appear here and can not be
deleted, user must delete it in BIOS.

Selected Array: Disk array in the Selected Array pane will be deleted after

clicking the Delete button.

Within this interface:

Array Structure: This area will display the member disks’ information of

the highlighted array.

RAID Administrator

3-6

Spare Pool Management

2. Highlight the disk array in the Available Array pane, and then click on the
corresponding hand icon to add it into the Selected Array pane, then click on
the Delete button;

3. Next, the warning message will popup, see below:

Please pay much attention to the warning message, and just click OK to
delete the selected disk array, or click Cancel to give up deletion;

4. Next, a message box will prompt user that array has been deleted and whether
to restart the computer, see below:

Just click Yes to restart the computer, or click No to skip restarting;

(New setting will take effect only after rebooting)

When a disk fails in RAID 1 array, the spare disk (disks in the spare pool) will be
automatically used as a replacement for the failed disk, and then rebuild the broken
RAID 1 array and replace data to the target disk. With setting a spare disk, you can
enhance security of RAID 1 array.

Follow these steps to add/remove a disk into/from the spare pool:

1. Click the tab Configuration --> Spare Pool Management, the following

window will appear:

Warning:

1. Deleting a disk array will destroy all the data on the disk array.

RAID Administrator

3-7

Available Disks: All available disks that can be added into the spare pool

will be listed in this pane.

Pool: Spare disks will be listed in this pane.

Within this interface:

2. Within the Available Disks pane, highlight a disk and then click the
corresponding hand icon to add it into the spare pool, or within the Pool pane
highlight a spare disk and then click the corresponding hand icon to remove
it from spare pool;

3. Then a confirmation dialogue box will appear, the confirmation window for
adding disk into spare pool will be as below:

The dialogue window for removing spare disk will be as below:

RAID Administrator

3-8

Duplicate RAID 1 or 0+1 array

Please pay attention to the warning message, and then click Ye s to add/

remove the disk into/from the spare pool, or click No to cancel;

4. Restart the computer when completed.

When a RAID 1 or 0+1 array is in critical status, software will prompt user to dupli­cate that RAID 1 or 0+1 array.

Also, software provides a way for manually duplicate a RAID 1 or 0+1 array, this
duplication way enables users to duplicate a RAID 1 or 0+1 array whether in critical
status or not. Follow these steps to manually duplicate a RAID 1 or 0+1 array:

1. Click the tab Configuration --> Duplicate, the following window will
appear:

Warning:

1. Adding a disk into spare pool will destroy all the data on that disk.

RAID Administrator

3-9

3.4 Management Functions

Arrays List: All RAID 1 and 0+1 arrays that can be duplicated will be listed

in this pane.

Within this interface:

2. Highlight a disk array within the Arrays List pane, then the array’s
information will be shown on the right side (see above picture), then click on
the Start button to start duplication, the progress bar will show the
duplication progress. User can cancel the duplication by clicking the Abort
button while it is going.

Event Notification

Event notification will enable users to set the software to notify relative
administrator by email when specified events or errors occur. In order to use this
function, the computer must can access a SMTP server.
Follow these steps to set event notification:

1. Click the tab Management --> Event Notification, the following window will

appear:

RAID Administrator

3-10

SMTP Server: Type in the domain name or IP address for the SMTP

server that you will use to send email.

Port: Type in the port of the SMTP service on the email server.

Administrator: Type in the email address where the notification

information will be sent to.

Notification Option: Select what kind of events that you want the software to

notify.

Within this interface:

2. Make sure the Enable mail Notification item is checked, then type in the
required information and set the notification option, then press the Save
button to finish.

User can test if the setting is correct by clicking the Test button before

saving the setting.

Refresh

When user click on this tab, the software will scan the computer system for any updated
system information, like if there is any new hard disk plugged, or if there is any connected
disk is failed.
After clicking on this tab, the software will automatically switch to the System View
screen, here user can find the updated system information after scanning.

RAID Administrator

3-11

3.5 View Information

System View

All devices will be shown in this window, including the disk arrays (Logical
Devices), the hard disks (physical devices) and the controller.
Click the tab View --> System View, the following window will appear:

Within this interface, user can perform the following operations:

Double-click on the disk array icon which you want to view, then the information table
about that array will pop up as below:

(2) Viewing disk array information

(1) Viewing Device Relationship

When you move your mouse on a disk array, a red line between the array and some
hard disks will appear. This means these hard disks constructed that disk array.

The blue lines between controller icon and hard disk icons represent the different ATA
channels and the hard disks connected to these channels.

RAID Administrator

(3) Viewing Physical Device Information

Double-click on the hard disk icon that you want to view, then information table about
that hard disk will popup as below:

(4) Viewing Controller Information
Double-click on the controller icon, and then the information table about the controller
will popup as below:

3-12

RAID Administrator

Just click the scrolling bar to view all information about the controller.

(5) Disk Array Operation

Right-click on the disk array icon, from the popup menu, you can select to delete or
rename the disk array.

Note: If the array is being duplicated, broken or disabled, the right-click menu will

not be available.

(6) Refresh

Right-click on the blank area within the System View window, and select Refresh
from the popup menu to refresh the devices connected. This refresh operation is as
same as the one under Management Functions tab.

Event View

All logged events will appear in this window. The filter divides them into three
types: Information, Warning and Error.
Click the tab View --> Event View, the following window will appear:

3-13

3-14

Within this interface, user can:

(1) Selecting what type of events to be listed

There are three types of events: Information, Warning and Error. Just check the
information types under the Filter option to select what types of information to be
listed.

(2) Save all the listed events into a file

Click the Save button, and type in the file name and path in the follow-up window to
save the currently listed events into a TXT file.

(3) Clear all the currently logged events

Click the Clear button, then all the currently logged events will be deleted from the
system and no more appear in the Event View list.

Icon View

All icon types and their meanings will be listed in the Icon View window, from
here user will check what meaning a specific icon represents.
Click the tab View --> Icon View, the following window will appear:

RAID Administrator

3-15

3.6 Rebuild Broken RAID 1/0+1 Array

During the running of ATA RAID software, if a RAID 1 or RAID 0+1 array is
broken due to a disk failure, then the software will report the error and warn user
with beeping until user confirm the error by clicking the OK button, like below:

If the broken array is a RAID 1 array and there is a spare disk in the spare pool
which can be used, then the ATA RAID software will automatically use the spare
disk to replace the failed disk, and rebuild the broken RAID 1 and replace data to
the target disk.
If the broken array is RAID 0+1 array, or the broken array is RAID 1 array but no
proper spare disk can be used to automatically rebuild, then user still can use the
following ways to rebuild the broken RAID 1 or RAID 0+1 array:
(1) Use an already-connected physical hard disk to rebuild broken RAID 1 array
Follow these steps to rebuild by this way:

Right click on a physical hard disk (not belong to any disk array) in the System

View window, then select add to array from the popup menu, see below:

RAID Administrator

3-16

Then the follow-up window will appear as below:

Just select the broken array, then click OK and confirm the follow-up data loss
warning message box to finish the rebuilding of the selected broken RAID 1
array. After rebuilding, the new array will be automatically duplicated to rebuid
the lost data.

(2)Hot swapping a hard disk to rebuild broken RAID 1 or RAID 0+1 array

Follow these steps to rebuild by this way:
Hot swap on a good hard disk(user may need to hot swap off the failed disk first),
then within the ATA RAID software click Management --> Refresh tab to refresh
the devices connected. After refreshing, the ATA RAID software will find new
disk plugged, see below:

Just click OK, the following window will popup to prompt user whether to use
this newly plugged disk to rebuild the broken array, see below:

RAID Administrator

3-17

Just select the broken array, then click OK and confirm the follow-up data loss
warning message box to finish the rebuilding of the selected broken array. After
rebuilding, the new array will be automatically duplicated to rebuild the lost
data.

(3) Power off the computer and connect a new hard disk, then power on and boot

into BIOS or ATA RAID software to rebuild.

Warning:

1. In order to avoid possible damage to hard disk or the computer when
manually unplugging or plugging a hard disk while computer is powered,
please use hard disk hot swapping mobile rack for plugging or unplugging.

2. Data on the hard disk used to rebuild the broken array will be all destroyed.

RAID Administrator

Appendix A

Glossary

Array

Also known as Disk Array, Two or more hard drives combined together to
appear as a single device to the host computer.

Hot Swap

The ability to remove a failed member of a redundant disk array and replace it
with a good drive, then repairing the errored redundant disk array without
turning down the computer and interrupting user’s work.

Mirroring

Known as RAID 1, which provides data protection by real-time and automatic
duplicating all data from a source drive to a mirror disk.

RAID

Redundant Array of Independent Disks, it is a method of combining several
hard drives(physical drives) into one logical unit(logical drive), thus providing
higher performance and data redundancy.

RAID Levels

RAID levels refer to different array architectures(or methods of organizing a
disk array). Different RAID levels represent different performance level,
security level and cost.

RAID 0+1

Mirroring of two striped disk arrays. It is the combination of RAID 0 and RAID 1.

Appendix A

A-1

Spare Disk

A spare hard disk drive which can automatically be used to replace the failed
member of a redundant disk array.

Synchronize

The operation of duplicating data from source drive to mirror drive of a mirror
array, so that the data on mirroring disks can keep identical.

Striping

Known as RAID 0, spread data over multiple drives to improve performance. It
does not provide data protection.

Appendix A

A-2

Appendix B

Contact Techincal Support

If you have problems or questions when using our products, you may get help
from the following ways:·

Read this manual carefully;
Visit our website: www.highpoint-tech.com. We will post the most
updated materials and FAQs onto our website.

If you still can not solve the problem after tried the above two ways, please
contact our technical support: [e-mail]
Our technical support will respond you question quickly with the proper
answer!

Thank you for choosing our products!

Appendix B

B-1