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the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual
is accurate. HighPoint assumes no liability for technical inaccuracies,
typographical, or other errors contained herein.
Getting Started .................................................................................................................................................. 8
Setting Up the Hardware ............................................................................................................................. 8
Install and Update Drivers ....................................................................................................................... 14
Install/Update Drivers on existing operating systems .................................................................. 16
Creating a Bootable Array (Mac Only) ............................................................................................... 22
Navigating the WebGUI ................................................................................................................................. 24
Logging In HighPoint WebGUI ................................................................................................................. 25
Global Tab ................................................................................................................................................... 27
Creating an Array .................................................................................................................................. 33
System Settings ...................................................................................................................................... 45
Changing your WebGUI password ..................................................................................................... 46
Recovering your WebGUI password................................................................................................... 46
Changing HDD Temperature Threshold ........................................................................................... 51
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Utilizing the Health Inspector Scheduler ......................................................................................... 51
Creating a New Verify Task ................................................................................................................. 52
Initializing your Disks................................................................................................................................... 53
Formatting your Disks .................................................................................................................................. 53
Replacing a Failed Disk ................................................................................................................................. 54
Rebuilding Your Array .................................................................................................................................. 54
Help ................................................................................................................................................................... 57
HighPoint Recommended List of Hard Drives ..................................................................................... 61
Contacting Technical Support ................................................................................................................ 61
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Kit Contents
RS6314A Enclosure (with 4 disk trays pre-installed)
Accessories Box
Screw bag (including 2 sets of 18 screws for HDD/SSD)
Thunderbolt™ Cable
UL Power Cord
Quick Installation Guide for RS6314A
For any damaged or missing items contact your reseller or submit a support ticket online at
www.highpoint-tech.com/websupport/
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Product Information
RocketStor 6314A
Port Technology
Thunderbolt™ 2
Onboard Storage processor
RAID-On-Chip Onboard
Onboard Cache Memory
512MB DDR 3 Cache Memory with ECC Protection
Port Type
2x Thunderbolt™ Port
RAID Level
0, 1, 5, 6, 10 and JBOD
Max. Capacity
up to 32 TB
Number Of drives
Up to 4
Drive Interface
SAS, SATA
Drive Form Factor
3.5" & 2.5"
Material
Brushed aluminum housing
Dimension
8.66"(H)x5.31"(W)x8.67"(D)
Weight
9.46lb
Warranty
Advanced RAID Feature
Configurable RAID Block Size up to 1MB
Flash ROM for Upgradeable Firmware
DV Mode Technology
Storage Health Inspector
Redundant RAID Configurations
Bootable RAID Array
EFI BIOS for Mac Platform
Multiple RAID Partitions supported
Online Array Roaming
Online RAID Level Migration (ORLM)
Online Capacity Expansion (OCE)
RAID Initialization Background/Foreground/Quick
Global Hot Spare Disk support
Automatic and configurable RAID Rebuilding Priority
Figure 3. Isometric view of disk tray with physical drive installed (drive not included)
Figure 2. RS6314A Back Panel
Figure 4. Bottom View of disk tray. SSD mount points are on the bottom.
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Getting Started
Thank you for purchasing HighPoint Technologies RocketStor 6314A. You are only a few steps
away from utilizing RAID storage using the industry’s most affordable hardware RAID solution.
Main topics in this section include:
Setting Up the Hardware
How to Update and Install Drivers
How to Install HighPoint WebGUI
Setting Up the Hardware
Important:
1. Ensure that you have all items listed under KitContents.
2. Verify and record the S/N of the enclosure unit.
The technical support may ask for the S/N of the enclosure unit. Please record the S/N of
the unit. The S/N is located on the sticker on the bottom of the enclosure unit as below.
The S/N has 13 characters and the S/N format for the RocketStor 6314A is “****M3M******”
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Setup the hardware
Step 1. Plug in the power cord for your RS6314A. Note: To prevent physical drive damage, keep
the RS6314A oriented upright when in use.
Figure 5. Power Cord plugged into back panel
Step 2. Plug one end of the Thunderbolt™ cable to either of the RS6314A ports and the other
end to your computer’sThunderbolt™ port.
Figure 6. Connect to either the right or left Thunderbolt™ port.
Step 3. Press then pull the blue tab on each disk tray to unlock and slide out each tray.
Step 4. Mount your hard drives onto each tray using the provided screws. (Note: see HELP for a
list of recommended hard drives)
Step 5. The disk trays have pre-drilled holes compatible with 3.5” and 2.5” hard drive form
factors. SSD holes are drilled on the bottom of the disk tray.
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LED Location
Icon
Normal
Faulty
Disk Tray Top
LED
When powered
on, the LED will
be aSTABLE
BLUE
When disk is
busy, the LED
will beBLINKING
BLUE
Step 6. Switch the power button on.
Figure 9. Power Button located on Back Panel (figure shows enclosure switched ON)
Step 7. Make sure the power LED on the front of the enclosure is LIT.
Step 8. (For Windows) Install RS6314A drivers and the HighPoint WebGUI Management Utility
to access and manage your arrays.
(ForMac) RS6314A drivers are pre-installed for Mac OSX 10.9 and later. Earlier versions of Mac
OSX may require driver installation
LED Activity
A quick, convenient way for identifying a faulty drive or enclosure unit is to read the LED lights
on the front panel.
Table 1. LED Activity Reference
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Disk Tray Bottom
LED
When array is
normal status,
LED will be
UNLIT
When disk has a
problem, LED
will beSOLID
RED
When disk is
under
Rebuilding, LED
will beBlinking
RED
Power LED
When enclosure
is powered on
LED will be
SOLID BLUE
Power LED will
be UNLIT if not
connected to a
running host
system
LED Status
Interpretation
STABLE BLUE
Disk is detected and connection has been
made
Enclosure is properly powered
BLINKING BLUE
Disk is in use and performing I/O activity
such as:
Rebuilding an array
Verifying data integrity
Transferring data
RED
Turned Identify LED ON
Disk communication failure potential causes:
Disk is unplugged
Disk array is in critical condition
Disk array is in disabled condition
SMART detected disk failure
Table 2. LED Status Information
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UNLIT
Unit is powered OFF
Disk tray is empty
Shutting Down the RS6314A
The 6314A enclosure will automatically power down when your computer is turned off. For
turning off the 6314A safely without shutting down your PC, take the following steps:
1. Eject the drive from OSX
Right Click the drive and click Eject
Double click the drive and click the Eject button for the drive under devices
2. Check the front panel LED lights to make sure there is no disk I/O activity
3. Switch the power switch on the back panel OFF (O is pushed down) or unplug the
Thunderbolt™ cable.
Important: Do not move or tilt the enclosure until disk activity has completely stopped to
prevent physical damage of hard drives.
Daisy Chaining the RS6314A
Daisy chaining means you are connecting multiple devices in a series in an effort to expand
your storage without using more PC ports. Up to 6 Thunderbolt™ devices can be daisy chained
together.
Figure 7. Sample daisy chain configuration.. RS6328L connected to RS6314A connected to
another RS6314A (left to right)
1. Plug in one end of Thunderbolt™ cable to your Mac, and the other end to a RS6314A
Thunderbolt™ port.
2. Plug in one end of anotherThunderbolt™ cable into the unused port, and the other end of
the cable into the next Thunderbolt™ device.
Note: Wait at least 20 seconds for the device to be detected by the system.
Important: Chaining SIX RS6314A enclosures DOES grant you access of up to 24 hard drives,
but DOESNOT allow you to create a single RAID array using all 24 drives. Each RS6314A
enclosure has its own RAID controller that detects only the 4 hard drives connected to it.
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13
Install and Update Drivers
Drivers provide a way for your operating system to communicate with your new hardware.
Update to the latest driver to ensure you have the latest performance and stability updates.
Check if drivers are currently installed
For Mac users:
1. Click on the Apple Icon (
2. Click AboutthisMac
3. Click MoreInfo
4. Click SystemReport
5. Select PCICards
Figure 8. Navigate to Apple Icon > About this Mac > System Report > PCI
The RS6314A should be listed as RocketRAID 4520 SAS Controller, and Driver Installed should
say Yes. (HighPoint Mac drivers are embedded for OSX 10.9 and later.)
For Windows users:
1. Install and verify motherboard Thunderbolt™ drivers are functional
2. Click Start
3. Click ControlPanel
4. Click HardwareandSound
5. Under DevicesandPrinter, Click DeviceManager
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Note: Alternatively, you can search Device Manager in your start menu search bar.
6. Click the Storagecontrollers tab
If driver is installed it will show RocketRAID4520SASController,
If driver is not installed it will be located in Otherdevices as RAIDController
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Click Properties, then click the Driver Tab to find out the version installed.
Figure 9. Driver version 1.4.74.22 (version may vary)
Install/Update Drivers on existing operating systems
For users that already have an operating system installed, and want to use the RS6314A as a
data array (data storage) device, follow the instructions below.
For users that wish to create a bootable array, refer to CreateaBootableArray
For Mac Platforms:
Drivers for RS6314A are already embedded in the latest Mac OSX (10.9 and later), and installing
drivers is unnecessary. If you previously uninstalled the drivers, or wish to update your current
drivers, follow the instructions below.
HighPoint Mac Drivers have file extension .dmg; make sure the file extension for the files you
downloaded are the same.
1. Obtain latest driver online at http://www.hptmac.com/series-rs6314a-resources.php
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Navigate to your specific HBA controller page (Refer to HowtoViewHBAProperties to
find model name)
2. Once downloaded, locate the folder you downloaded the driver to and double click on the
file named “HighPointIOP_Mac_###.dmg”Note: File name varies, but extension is .dmg.
3. The file will be mounted onto the operating system, click on HighPointIOP.pkg located on
your desktop
4. Follow the on-screen instructions.
5. Reboot computer
6. Make sure DriverInstalled is Yes
After reboot, check system report again to confirm you have RocketRAID 4520 SAS Controller
installed.
For Windows Platforms:
1. Download the latest drivers from http://www.hptmac.com/series-rs6314a-resources.phpFor PC motherboards with Thunderbolt™, download the WHQL driver files
2. Once downloaded, click setup.exe
3. Follow the on-screen instructions until prompted to reboot
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4. After reboot, check drivers are installed properly using device manager
Alternate Install Method:
1. Obtain latest driver software for RocketRAID 4520 SAS Controller from our website
2. Take note the location you downloaded the driver file to, then open Windows Device
Manager.
Click Start
Click ControlPanel
Click HardwareandSound
Under DevicesandPrinter, Click DeviceManager
Note: Alternatively, you can search Device Manager in your start menu search bar.
3. Under OtherDevices, right click on RAIDcontroller
4. On the drop down menu, click UpdateDriverSoftware…
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