HighPoint 2710 User Manual

Page 1
RocketRAID 2700 PCI-Express 2.0 x8
HBA series
SAS/SATA 6Gb/s RAID Host Adapters
Revision: 2.2
Sept. 26, 2012
HighPoint Technologies, Inc.
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Copyright

Copyright © 2012 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc.
Trade mar ks
Companies and products mentioned in this manual are for identification purpose only. Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners. Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals. Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or other errors contained herein.
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TABLE OF CONTENTS

1 FEATURES AND SPECIFICATIONS ............................................................................................................ 4
2 Physical Specifications ........................................................................................................................... 5
3 Kit Contents .......................................................................................................................................... 5
4 Hardware Description and Installation .................................................................................................. 6
4.1 RocketRAID 272x/271x Host Adapter board layout ....................................................................... 6
4.2 Connector and Jumper description: ............................................................................................... 7
4.3 Installing the RocketRAID Host Adapter ......................................................................................... 7
4.4 Verifying Installation ..................................................................................................................... 8
5 RocketRAID BIOS Utility ........................................................................................................................ 9
5.1 BIOS Settings Overview ................................................................................................................. 9
5.2 Using the BIOS Utility..................................................................................................................... 9
5.3 BIOS Commands ............................................................................................................................ 9
5.4 Creating RAID Arrays .................................................................................................................... 10
5.5 Deleting Arrays ............................................................................................................................ 13
5.6 Adding/Remove Spare Disks ........................................................................................................ 13
5.7 Settings ........................................................................................................................................ 14
6 HighPoint Software CD ........................................................................................................................ 15
7 RocketRAID 272x/271x Driver Installation .......................................................................................... 16
7.1 Driver installation -Windows ....................................................................................................... 16
7.2 Driver installation -Linux and FreeBSD ......................................................................................... 19
8 HighPoint Web RAID Management software ...................................................................................... 20
8.1 Installing the Web RAID Management software .......................................................................... 20
8.2 Installing OS X Driver and Web RAID Management Software ...................................................... 21
8.3 Starting Using the Web RAID Management Software .................................................................. 21
9 Thank You ........................................................................................................................................... 22
10 CUSTOMER SUPPORT ........................................................................................................................ 23
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HighPoint RocketRAID 272x/271x – PCI-Express 2.0
RocketRAID 272x/271x Host Adapters
The RocketRAID 272x/271x host adapters are high-performance SAS RAID solutions, delivering reliability to demanding data-intensive applications such as tiered storage environments, security and surveillance, video editing, and digital content creation. Support for both 6Gb/s SAS and SATA drives on the same controller maintains configuration optimization for performance based on the characteristics of SAS and SATA drives available today.
HighPoint RAID Management HighPoint RAID Management software offers a user friendly interface to create, manage and maintain your storage solutions. Email notification and remote are some of the advance features that the RAID Management software has to offer.
1 Features and Specifications
Host Adapter Architecture
PCI-Express x8 (Gen2)
Support up to 4/8 SAS/SATA drives
1 Internal Mini-SAS Connectors (SFF-8087) (RocketRAID 2710)
1 External Mini-SAS Connector(SFF-8808) (RocketRAID 2711)
2 Internal Mini-SAS Connectors (SFF-8087) (RocketRAID 2720)
1 External Mini-SAS Connector (SFF-8088) / 1 Internal Mini-SAS Connector (SFF-8087) (RocketRAID
2721)
2 External Mini-SAS Connectors (SFF-8088) (RocketRAID 2722)
Hot Swap and hot plug
Low Profile
RoHS complaint
Advanced RAID Features
Supports RAID 0, 1, 5, 6, 10,50 and JBOD
NCQ (Native Command Queuing)
Auto detect of unplug/plug SAS/SATA hard drive for RAID auto rebuild
Staggered drive spin up
HDD bad sector repair and remapping
Support Disk Scrubbing
BIOS Booting (INT13) to RAID array for better redundancy
64bit LBA for RAID arrays greater than 2TB single partition
S.M.A.R.T array monitoring for hard drive status and reliability
Array Monitors, Alerts and Indicators
Hard Drive LED Indicators (Activity and Failed) (except RocketRAID 2711/2722)
SMTP email notification for events and error reporting
Alarm/Buzzer alerts for drive/array failure
SAF-TE (I2C) and SGPIO enclosure management
RAID Management
Online Capacity Expansion (OCE) and Online RAID Level Migration (ORLM) for
Windows/Linux/FreeBSD
Quick and Background initialization for instant RAID access
API library for customization
CLI (Command Line Interface) for Linux and FreeBSD
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Web GUI RAID management (local and remote monitoring)
Online array roaming
SHI (Drive analysis driven from S.M.A.R.T)
HighPoint RAID Management (HRM)
Hot key (ctrl-h) boot-up RAID manager via BIOS
Web browser-based RAID management software (Web GUI)
Command Line Interface (CLI)
Operating System Support
Windows XP, 2003, Windows Vista, Windows 2008, Windows 7 (32 and 64-bit versions)
Linux (Fedora Core, Red Hat Enterprise / CentOS, SuSE, Debian, Ubuntu)
FreeBSD
OS X (for RocketRAID 2711, 2721 and 2722 only)
2 Physical Specifications
Dimensions:
Size: 96.3mm X 65.0mm (RocketRAID 2710/2720) Size: 120.0mm X 68.0mm (RocketRAID 2711/2721/2722) EMI: FCC Part 15 Class B and CE
Thermal and Atmospheric Characteristics:
Work Temperature Range: +5 C ~+ 55 C Relative Humidity Range: 5% ~ 60% non-condensing Storage Temperature: -20 ~ +80 C MTBF: 920,585 Hours
Electrical Characteristics:
PCI-E 3.3V 12V Power 4W max 1W max
3 Kit Contents
RocketRAID Host Adapter
Quick Installation Guide
HighPoint Software CD
Low-profile bracket
5
Page 6
4 H
R
D
D
o
x
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t
p
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k
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2
ardware
4.1
ocketRAI
escripti
272x/271
n and Ins
Host Ada
allation
ter board layout
RocketRAI
RocketRAI
2710
2720
Rock
tRAID 271
Roc
etRAID 27
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4.2
Connector description J1 A1 or A2 F1 or F2 BEEP1 PORT1~ PO (Mini-SAS P
onnector
Jumper
T3 rt)
ctive/FAIL LE
This connect requirement
http://www.
ocketRAID
nd Jumpe
RocketR
2710
Active LE
Fail LED
SFF-80
D PIN connec
r is one-pin
and display i
ighpoint-tec
2722
descriptio
ID Roc
PIN
IN
7 SF
or:
onnection fr
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etRAID 711
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m HBA to LE ease refer to:
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ocketRAID
2720
C connector ctive LED PIN Fail LED PIN larm buzzer
SFF-8087
on chassis.
.pd
RocketRAI
2721
Active LED P
Fail LED PI
SFF-8087
SFF-8088
or detail LED
RocketR
IN N/
N/
SFF-8
connection
ID 2722
088
4.3
nstalling t
Not
: Make sure t
The
ocketRAID 2
the l
w-profile br
1.
pen the syst
2.
emove the
3.
ently insert
hassis (illust
e RocketR
he system is
2x/271x incl
cket in place
em chassis a CI slot/brack
he RocketRA
ation shows
ID Host A
owered-off
des both sta
of the standa
d locate an u
t cover. D card into t ocketRAID 2
apter
efore installi
dard and lo
rd bracket, d
used PCI-E x
e PCI-Expres
20).
7
g the Rocket
-profile brac
pending upo
(or PCI-E x1
slot, and sec
AID host ada
ets. It may b
the chassis
) slot.
ure the brack
pter.
necessary t esign.
t to the syst
attach
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Page 8
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5.
Close and se
4.4
erifying I
Onc
the host ada
that
the hardware
Power on th
1.
ill be displa
2.
ress “Ctrl”+”
the adapter
er-level chas
chassis backp
er installatio
ure the syste
stallation
pter and har is properly r
system. If th ed during bo
H” key combi
attach hard
is include ha
lane, rather t
procedures.
chassis.
drives have
cognized.
system det t up.
nation to acc
rives to the
d-drive hot-s
an directly t
een installed
cts the prese
ss the Rocke
ost adapter.
ap bays. For
each individ
into the chas
ce of the ad
RAID adapte
these system
al hard drive
sis, boot-up t
pter, the Roc
’s BIOS Utilit
chassis, cabl
Consult the
e system to
ketRAID BIOS
.
s are hassis
erify
Utility
8
Page 9
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cketRAI
The
ocketRAID 2
BIOS
Utility will di
s are detecte
driv
k the power a
chec
Pres
“Ctrl”+”H” k
.
5.1
IOS Settin
The
ocketRAID 2
and
ontroller rel
BIOS Ut
2x/271x con
play informa
d by this utili
nd cable con
y combinati
gs Overvie
2x/271x con
ted settings.
lity
roller will dis
ion about ha
y. If any of th
ections.
n to access t
roller BIOS u
lay its BIOS s
d drives atta
hard drives
e RocketRAI
ility is an int
creen during
hed to the a
re not detec
adapter’s BI
rface that pr
he system's apter. Make ed, power d
S Utility.
vides manag
oot process.
ure all attac
wn the syste
ment comm
he
ed
and
nds
5.2
The
ollowing key
Alt
press Alt to
Arro Ente
– Open the
Esc
move back t
5.3
IOS Com
e - this com
Crea
e - this com
Dele
Add
Remove Spa
capa
ble of using s
Setti
ngs - this co
Vie
– this comm
sing the
keys – use
IOS Utility
utilized by th
ighlight the t hese to mov elected tool
the previou
ands
and is used t
and will dele
e - this com
are disks to
mand opens
and is used t
e RocketRAID
ol bar.
between dif
ar command
menu, canc
o open the R
te the selecte
and is used t utomatically
he settings
select betw
2700 BIOS u
erent menu i execute the s l the selected
ID Creation
d RAID array.
assign hard
rebuild broke
enu (selectin
en two view
ility:
ems elected com operation, o
enu.
disks to funct
or faulted R
the boot di
: Devices (H
and.
exit the BIO
on as spare d
ID arrays.
k/array, stag
RD DISKS), a
Utility
isks. The con
ered drive spi
d Arrays (co
roller is
nup)
figured
9
Page 10
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can be used
5.4
reating R
Initi
alizing Dis
Befo
e creating a
conf
guration info
ENT
R.
mand is use
o create arra
ID Arrays
s:
RAID array, rmation to t
to prepare
s.
the disks m
e hard disks
isks for use
ust be initial
Select the I
ith RAID arra
ized. Disk ini
itialize com
s. Disks mus
tialization w
and from t
be initialize
ites necessa e toolbar, an
before
y RAID
d press
High
light the targ
each
selected dis
and
sk you to pr
crea
e RAID array
War
ing: Initializa
disk
that do not
ting Array
Cre
Sele
t Create fro
t disks using
. Once all ta
ss Y (yes) to
.
tion will dest
ontain critica
:
the toolbar
he arrow ke
get disks hav
initialize, or
oy all pre- ex
data.
nd press Ent
s, then select
been select
(no) to can
sting data on
r.
using Enter.
d, press ESC. el. Once init
the selected
numeral wil
The utility
alized, these
hard disks. O
l be displaye
ill display a
disks can be
ly initialize
before
arning,
used to
10
Page 11
U
U
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b
A
1.
se the arro
keys to sele
t the RAID le
el and press
NTER.
2.
Not
: the Array N
nam
d at a later t
3.
se the arro ill appear.
n the Creat
evice list wil
keys to highl
se the keybo
me comman
me, and the
menu, use t appear, and
ight the Arra
rd to input a
is optional
ame of the a
e arrow keys
isplay all av
Name optio
new Array N
it is not nec
rray can be c
to highlight t ilable hard di
11
and press E
me, and pre
ssary to nam
anged at any
e Select Dev
k drives.
ter. The arra
s the Enter k
the array. T
time.
ices item and
name dialo
y.
e array can
press Enter.
ue box
e
Page 12
Hdb
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4.
ighlight the isplayed bef een selecte
5.
ext, Use the
apacity will
isk space for
ou wish to s
: Multiple arr
Not
you
o set aside di
as a
ingle disk (b
6.
or redundan
Writ
Back – utili
Writ
Through –
at th
e cost of low
ector Size
7.
ize. Do not u
8.
o complete t ress Enter. P
indows ope
arget disks t
re each sele
and press th
arrow key e displayed. additional ar
t aside for th
ays can be cr sk space that
the operatin
RAID arrays
es disk cache
rites directly
r performan
lso known a
ating system
se if the oper
he creation p
ess the Y (ye
at you want ted disk. Thi
ESC key to r
to highlight t
ress ENTER i ays/single di s particular a
ated using t
be used to cr
system).
(RAID 1, 5, 10
(higher perfo
to the disks (
e). “Variable Se
This allows
ting system
ocedure, use
) key to crea
o use, and pr
number desi
turn to the
e Capacity (
you wish to
ks, use the k
rray, and pre
e same set o
ate another
), select the
rming)
ay reduce t
tor Size”. Us
lder operati
lready supp
the arrow ke
e the array,
ss Enter to s gnates disk o reate Menu.
B) option an se all availab
yboard to in
s Enter.
hard disk dri
rray, set as a
ache Policy:
e risk of dat
this option i
g systems to
rts large volu
to highlight r N (no) key t
lect them. A
der. After all
press Enter.
le space. If yo
ut the amou
es. The Capa
spare disk, o
loss during a
f you are usin support volu mes (such as
the Start Cre
cancel the
numeral will
of the disks h
The total ava
u wish to res
t of space (in
ity option all
partitioned
critical failur
g an older 32
es over 2TB PT).
tion item an
reation proc
e
ave
ilable
rve
GB)
ows
o act
, but
bit
in
ss.
12
Page 13
5.5
D
l
B
r
u
n
A
A
u
D
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o
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w
p
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f
s
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a
d
a
t
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e
a
a
s
,
s
m
h
r
r
s
n
N
n
u
d
s
t
n
e
a
r
s
n
eleting A
High
light the Dele
The
IOS utility
Ente
.
rays
e command
ill display a li
rom the tool
t of availabl
ar, and press RAID arrays.
Enter. Select the a
ray you wish
to delete, a
d press
tility will dis
The
ing: all data
War
5.6
dding/Re
This
dd/Remove
to a
tomatically r
RAI
arrays, disks
Spar
Disk, use th
rem
ve the Spare
lay a warnin
stored on th
ove Spar
Spare comm
build Redun
must be initi
arrow keys
Disk setting f
message. Pr
array will be
Disks
nd is used to
ant RAID arr lized before t o select the t
om a hard di
ess Y (yes) to
lost – do not
assign a hard
ys (RAID 1, 5
hey can be u
rget disk fro
k, highlight t
delete the ar
delete if the
disk to act as
10) in the ca ed as spares.
the list of i
e spare disk,
ay, or select
array contai
a Spare Disk.
e of disk fail
To set a har
itialized disk and press En
(no) to canc
s critical dat
Spare Disks a
re. As with c disk to act a , and press E
er.
l.
.
re used
eating
a
ter. To
13
Page 14
e
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a
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Gen
rally, single d
How
ver, in som
spar
. If the disks
of creation, t
time 200
B hard disks,
this
xample, 200
be s
t as spares f
5.7
ettings
To a
cess the Sett
isks are desig instances, di
in question a
hese disks m
but only 200
B of disk sp
r a separate r
ngs menu, hi
ated to act a sks that are re part of a R
y be used as
GB of space (
ce remains u
edundant arr
hlight the Se
s spares (disk
embers of
ID array tha
pares. For ex
out of a gran
allocated. T
y that falls in
tings comma
that are not AID arrays
did not utili
mple: a RAI total of 400
is unallocate
o the same c
nd from the t
configured in ay also be d e the full ava
0 array was
GB), was assi
space woul
apacity range
oolbar, and p
o RAID array signated to
ilable capacit
reated betw
ned to that allow these (200GB).
ess Enter.
). ct as a
at the en two rray. In
disks to
Sele
t Boot Devic
the
ard to act as
ered Drive S
Stag
pow
r up the har
setti
g – consult t
War
ing: Western
If en
bled, these
– select whi
he boot devi
inup – This
disks, seque
e disk docu Digital hard isks may not
h disk or arr e.
ption is disa
tially (one di entation for isks do not s
be detected
y will act as t
led by defaul
k approxima
ore informa
pport this se
y non-RAID c
14
e boot disk,
. Enabling th
ely every 2 s
tion.
ting. Enabli
ntroller.
f the mother
is setting will
conds). Not
g this setting
oard BIOS in
instruct the c all disk suppo
is not recom
tructs
rd to
rt this
ended.
Page 15
6 H
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ighPoint
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lease Select
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p-down butt
ou want to cr
iver diskette.
ll the HighPo
reeBSD requ
e Rocket RAI
ram should
drive.
n, and selec
ate” drop-d
int RAID Man
re driver dis
host adapt
tart automat
the appropri
wn button, a
gement Utili
ettes when i
r.
cally.
ate host ada
nd select the
y Suite
stalling
ter
desired
15
Page 16
7 R
o
D
a
I
V
WHW
W
D
a
e
c
u
w
o
i
t
c
w
d
n
l
t
e
t
o
n
s
b
s
o
u
s
7.1
Inst
lling the driv
nstall the Ro
1.
ista.
2.
continue”.
cketRAI
river inst
indows sho
ardware” wi
hen Windo
2700 Dr
llation -Wi
r for an exis
ketRAID host
ld automati
zard pop-up
s asks: “Win
ver Insta
ndows
ing Windows
adapter into
ally detect th
indow. Selec
ows needs y
lation
operating sy
he PC, then
card, and di
“Locate and
ur permissio
tem
oot up Wind
play the “Fo
install driver
n to continue
ws
nd New
oftware”. , select
3.
hen asked t
o search onli
e select “Do
’t Search Onli
ne”.
16
Page 17
4.
S
a
t
c
y
o
elect “I don’
have disc, sh
ow me other
options”.
5.
.
nd then sele
t “Browse m
computer f
r driver software”.
17
Page 18
6.
B
W
e
h
k
c
i
rowse to th
location of t
e driver and
lick “Next”.
7.
hen asked
Would you li
e to install th
s driver software?” select
Install”.
18
Page 19
8.
R
r
a
o
e
r
h
t
D
einsSoPle
e
W
e
e
e
w
n
a
t
p
o
2
h
r
e
y
e
k
w
t
t
v
n
n
e
r
e
e
D
o
w
N
c
E
r
w
c
r
v
o
p
a
w
eboot the sy
eboots.
stem when p
ompted. The
RocketRAID h
ost adapter
ill be ready f
r use after W
indows
lling the driv
Inst
1. B
ot from the
hen the scree
2. W r” and brows
driv seve
al media typ
3. Se
lect the Rock
4. T
e driver is no
will
hen proceed
7.2
river inst
Pl
ase refer to tallation ste
ftware locati
/Driver/RR
ase always c
r during a fr
indows Insta
n “where do
for the driv
s: floppy dis
tRAID 2700 c
installed –
ormally.
llation -Lin
he Driver Ins s.
n (RocketRAI
72x_1x/Dri
eck HighPoi
sh Windows
llation DVD.
ou want to i
r location. W
ette, USB flas
ontroller driv
he disk or ar
ux and Fre
allation Guid
D Software C
er
t website for
OS installati
stall Windo
indows can in h disk or CD.
r, and click “
ay will be re
BSD
and READM
):
latest softwa
n
s” appears,
stall drivers f
ext”.
ognized as a
file under th
e download.
lick “Load
om
ailable disk s
e driver pack
ace. Windo
ge for the
s setup
19
Page 20
8 HighPoint Web RAID Management Software
The HighPoint RAID Management software provides RAID configuration and management features. The software can be installed from the HighPoint software CD. Browse to the location of the HighPoint RAID Management software.
8.1 Installing the Web RAID Management Software
Windows
1. Software location (RocketRAID Software CD):
/HighPoint RAID Management Software/Web RAID Management/Windows
2. Double click the “setup.exe” setup program to install the management software.
3. After the setup is completed, double click the program shortcut on the Windows desktop to run
HighPoint RAID Management software:
Linux -Red Hat Enterprise/CentOS, Fedora Core, Open SuSE Linux operating systems that support .rpm packages, allow you to double-click the HighPoint Web RAID Management .rpm file to start the installation process.
1. Software location (RocketRAID Software CD):
/HighPoint RAID Management Software/Web RAID Management/Linux
2. Extract the .tbz file to the desktop, and browse to the appropriate .rpm file (there are 32 and 64-bit
options).
3. Double click the .rpm file – this should open the operating systems software installer. Enter the
Administrative password when prompted and proceed with installation.
4. The package can also be installed manually, using a terminal. Log on in as “root”, open a terminal, and
browse to the location of the .rpm file. Run the following command:
5. # rpm -i hptsvr-https-1.4-10.i386.rpm (or hptsvr-https-1.4-10.x86_64.rpm)
Linux -Debian/Ubuntu Linux Distributions
For Debian/Ubuntu Linux distributions, you can use alien to convert the rpm packages to a .deb package, then use "dpkg -i" command to install each package. Some script files may be lost during the conversion process from rpm to .deb, so you may need to make manual corrections. .
The following files will be installed/configured:
/usr/bin/hptsvr - service program /etc/hptcfg - service config file /etc/rc.d/init.d/hptdaemon - service control script /usr/share/hpt/webguiroot - data files
If there is no /etc/hptcfg present, you can add it manually using by using the “echo” command on the driver file name to /etc/hptcfg.
For example: # echo hptiop.ko>/etc/hptcfg
Uninstalling the Utility
Open a terminal, and use the following command: # rpm -e hptsvr-https
20
Page 21
8.2 Installing OS X Driver and Web RAID Management Software
The RocketRAID 2711/2721/2722 is compatible with Mac OS X. The OS X software package includes the driver and Web GUI management utility.
Please check http://www.hptmac.com for the latest software/driver packages. Driver updates are posted on the card’s product page, under the “Download Center” section.
Please refer to the Installation Guide under the software package folder for installation steps.
8.3 Starting Using the Web RAID Management Software
Please refer to the online help of “How to Use Web RAID Management Software”:
http://www.highpoint-tech.com/help/
21
Page 22
9 Thank You
Thank you for purchasing the RocketRAID 272x/271x SAS/SATA RAID Host adapter. We appreciate your support, and welcome any questions, comments or product suggestions you may have.
22
Page 23
10 Customer Support
If you encounter any problems while utilizing RocketRAID series host adapters, or have any questions about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support Department.
HighPoint Technologies, Inc. websites:
http://www.highpoint-tech.com/
Web Support:
http://www.highpoint-tech.com/websupport/
23
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