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Chapter 1
Introduction
Table of Contents
Table of Contents
About this guide ..........................................................................................................
Introducing the RocketRAID 2210 Host Adapter ...................................................
Product Features ..........................................................................................................
Understanding RAID Concepts and T erminology .................................................
Customer Support .........................................................................................................A-1
III
Chapter 1
Introduction
Contents of this Chapter:
About this guide
Introducing the RocketRAID 2210 Host Adapter
Product Features
Understanding RAID Concepts and Terminology
Introduction
About this Guide
The RocketRAID 2210 SATAII Host Adapter’s User’s Guide provides information
about the functions and capabilities of the host adapter, and instructions for
installing, configuring and maintaining RAID arrays hosted by the adapter.
Introducing the RocketRAID 2210 Host Adapter
The HighPoint RocketRAID 2210 is a 4-channel Serial ATA II RAID controller . It utilizes
a 64bit,133MHz PCI-X interface.The RocketRAID 2210 solution is aimed at enterprise
storage applications, NAS storage, workgroup and web servers, video streaming / video
editing workstations, back up, and security systems.
Product Features
•4 channel PCI-X to SATA II host adapter
•Supports up to 4 SATA/SATAII hard disk drives
•PCI-X 64-bit, 66/100/133MHz PCI bus
•64-bit LBA support for drive capacity over 2TB
•Support RAID 0, 1, 5, 10, and JBOD
•Support Native Command Queuing (NCQ)
•Online Capacity Expansion (OCE) and Online RAID Level Migration (ORLM)
•Staggered drive spin-up support
•S.M.A.R.T. monitoring of hard disk status for reliability
•SAF-TE Enclosure Management
•Hot Swap and Hot Spare support
•Audible alarm
•LED support (disk activity and disk failure status)
•Quick and Background initialization for quick RAID configuration
• Windows 2000, XP, Server 2003, Mac OSX, Linux and FreeBSD support
1-1
Introduction
Understanding RAID Concepts and T erminology
The following concepts and terminology is commonly used when describing the
functions of the RocketRAID 2210 Host Adapter.
Disk initialization
Initializing a disk writes necessary RAID configuration information to that disk. Disks
must be initialized before configuring them into RAID arrays. The initialization
process will destroy all data on the disk.
Disk Status
NewThe disk contains no data and has not been initialized.
InitializedThe disk has been initialized and can be used for array creation.
ConfiguredThe disk has been assigned to one or more arrays, or configured as a
spare disk.
LegacyThe disk was used on other controllers before use with the
RocketRAID 2210 (see legacy disk below).
Array initialization
A redundant array (RAID 5, RAID 1, RAID 10) needs to be initialized to ensure full
performance and reliability. Non-redundant arrays (RAID 0, JBOD) do not need to be
initialized.
When you create a redundant array using the RocketRAID 2210 controller’s BIOS
Configuration Utility, it will create the array in un-initialized state. The initialization
process can be completed after installing the driver and management software.
When creating an array using the HighPoint RAID Management Console software,
you can specify an initialization option (Skip initialization, foreground and
background).
1-2
Introduction
Foreground initialization
Foreground initialization will zero-out all data on the array. The array is not accessible
by the operating system until initialization is complete.
Background initialization
Background initialization allows the array to be used immediately. For RAID1 and
RAID10 arrays, initialization will results in data being duplicated identically to the
mirror pair. For RAID5 arrays, initialization will result in parity being generated from
all array members.
Note: An un-initialized RAID1 or RAID10 array can still provide redundancy in case
of a disk failure. A RAID5 array , however , is not fault-tolerant until initialization is
finished.
Online Capacity Expansion (OCE)
This feature allows disks to be added to existing RAID arrays, in order to increase the
array’s capacity, without fear of data loss. Any number of disks can be added to an
array, at any time. Data can be accessed and utilized even while being redistributed.
Online RAID Level Migration
This term describes the ability to change one type of array (RAID level), into a
different type of array (changing a RAID 1 array into a RAID 10 array for example).
Data is still accessible during the migration process, and a base level of security is
still active.
1-3
Introduction
OCE, ORLM and the RocketRAID 2210
The RocketRAID 2210 supports both Online Capacity Expansion (OCE), and Online
RAID Level Migration (ORLM). Both features are supported by a single function - an
array can be transformed from one RAID level to another RAID level while simultaneously being resized, even under I/O load.
Spare disk
A spare disk is a single disk that can be used to automatically rebuild a redundant
array in case of drive failure. Spare disks may also be members of a RAID array. Any
available space on these disks may be used to rebuild other broken arrays.
Legacy disk
Disks attached to the RocketRAID 2210 that contain valid partition tables will be
identified as legacy disks. A legacy disk attached to the RocketRAID 2210 can be
accessed by the operating system, but cannot be used to create RAID arrays. A
legacy disk must be initialized before assigning it to an array.
These represent the RocketRAID 2210’s four SATAII channels. The SATA port
furthest away from the surface of the adapter is always the odd numbered channel (1,
3), while the port closest to the adapter is the even numbered channel (2, 4,).
CONN1, CONN3
LED connectors (disk-activity/disk-failure): LED support is discussed in greater detail
in the LED Connection section.
BEEP1 - Speaker
Alarm (speaker): The speaker emits and audible alarm in the case of disk/array failure.
JP5
I2C jumper/SAF-TE support: this support is dependent upon the system chassis. Not
all chassis models support SAF-TE features. Consult the chassis’s manual for more
information.
2-1
RocketRAID 2210 Hardware Description/Installation
2 - LED Connections
The RocketRAID 2210 has two LED jumpers that are used to indicate the activity and
failure status of hard disks attached to the card’s four SATAII channels. These jumpers
are labeled as CONN# (connector).
The odd numbered pins of each CONN (1, 3, 5, and 7) represent the RocketRAID
2210’s SATA channels 1, 2, 3, and 4 respectively.
CONN1 - Hard disk Activity LED’s.
CONN3 - Hard Disk Failure LED’s.
3 - Installing the RocketRAID 2210 Host Adapter
Note: Make sure the system is powered-off before installing the RocketRAID 2210
host adapter.
The RocketRAID 2210 includes both standard and low-profile brackets. It may be
necessary to attach the low-profile bracket in place of the standard bracket, depending upon the chassis design.
1.Open the system chassis and locate an unused PCI-X slot.
2.Remove the PCI slot cover.
3.Gently insert the RocketRAID 2210 into the PCI slot, and secure the bracket to
the system chassis.
2-2
RocketRAID 2210 Hardware Description/Installation
4.After installing the adapter, attach hard disks to the RocketRAID 2210 using an
SATA data cable. SATA cables have universal connections – either end can be
attached to the adapter or hard disk. Each RocketRAID 2210 included four
SATA cables, and supports up to four separate hard disks drives.
5.Many server-level chassis include hard-disk hot-swap bays. For these system
chassis, cables are attached to the chassis backplane, rather than directly to
each individual hard disk. Consult the chassis’s manual for proper installation
procedures.
6.Close and secure the system chassis.
2-3
RocketRAID 2210 Hardware Description/Installation
4 - Verifying Installation
Once the RocketRAID 2210 host adapter and hard disks have been installed into the
chassis, boot-up the system to verify that the hardware is properly recognized.
1.Power on the system. If the system detects the presence of the adapter, the
RocketRAID 2210 BIOS Utility should display the following prompt (screenshot).
2.Press Ctrl+H to access the RocketRAID 2210 BIOS Utility.
The BIOS Utility will display information about hard disks attached to the adapter.
Make sure all attached disks are detected by this utility. If any of the hard disks are
not detected, power down the system and check the power and SATA cable
connections.
The RocketRAID 2210’s BIOS Utility can be accessed using the “Ctrl+H” command.
This command should be displayed automatically when the RocketRAID 2210’s BIOS
screen appears during the system’s boot up procedure.
1 - BIOS Command Overview
The RocketRAID 2210 BIOS Utility provides a wide selection of RAID related
commands. These commands are displayed towards the top of the utility’s interface.
Use the ←
arrows to browse through the corresponding command menus. Use the ENTER key
to execute the selected command.
The ESC button can be used to cancel the selected command, or return to the previous command menu.
→ arrow keys to scroll through the various commands, and the ↑
↓
Create – this command is used to create RAID arrays. Section 2 discusses this
command in detail.
Delete – this command will delete the selected RAID array.
Warning: This command may result in permanent data loss - it should only be used if
data stored on the target array is no longer relevant, or has been backed up to an
alternate storage device.
3-1
RocketRAID 2210 BIOS Utility
Add/Remove Spare– this command is used to assign hard disks to function as
spare disks. The controller is capable of using spare disks to automatically rebuild
broken or faulted RAID arrays. Section 3 discusses this command in detail.
Settings
Set Boot Mark – this function is used to designate a particular disk or RAID array to
function as the RocketRAID 2210’s boot device.
Note: This setting is only relevant if the motherboard’s BIOS has set the
RocketRAID 2210 to function as the system’s primary boot device.
Staggered drive spin up – this function is used to enable (or disable) staggered drive
spin up support(SDSU). SDSU, by default, is disabled. Enabling SDSU will power up
the hard disks one at a time, approximately every two seconds.
View – this command is used to select between two views. Press the ENTER key to
change the view.
Devices – displays information about hard disks attached to the RocketRAID 2210.
Use the ↑
the information.
↓arrow keys to highlight the target hard disk, and press ENTER to view
RAID Arrays – displays information about RAID arrays attached to the RocketRAID
2210. Use the ↑
the information.
↓arrow keys to highlight the target array, and press ENTER to view
Initialize – this function is used to prepare disks for use with RAID arrays.
Note: Arrays cannot be created between disks that have not been initialized.
2 - Creating RAID Arrays
Initializing Disks:
Before creating a RAID array, the disks must be initialized.
Initialization writes necessary RAID configuration information to the hard disk.
3-2
RocketRAID 2210 BIOS Utility
Use the ←
→ arrow keys to select the Initialize command, and press ENTER.
W arning: Initialization will destroy all pre- existing data on the selected hard disks.
Use the ↑
↓ arrow keys to highlight the target hard disk(s) and press ENTER. Next,
press the Y (yes) key to initialize the selected disk(s), or N (no) key to cancel the
initialization process.
Once initialized, these disks can be utilized to create RAID arrays.
To create an array:
1.Use the ←
to open the Create Menu.
2.Use the ↑
3.Next, use the ↓ arrow key to highlight the Array Name option and press ENTER.
The array name dialogue box will appear. Use the keyboard to input a new Array
Name, and press the ENTER key.
Note: the Array Name command is optional – it is not necessary to name the
array. The array can be named at a later time, and the name of the array can be
changed at any time.
→arrow keys to highlight the Create command, and press ENTER
↓ arrow keys to select the appropriate RAID level, then press ENTER.
4.On the Create menu, use the ↓ arrow key to highlight the Select Devices item and
press ENTER. A device list will appear, and display all available hard disk drives.
5.Highlight the target disks that you want to use, and press ENTER to select them.
After all of the disks have been selected, press the ESC key to return to the
Create Menu.
6.Next, Use the ↓ arrow key to highlight the Capacity (GB) option and press
ENTER. The total available capacity will be displayed. Press ENTER if you wish
to use all available space.
7.If you wish to reserve disk space for additional arrays/single disks, use the
keyboard to input the amount of space (in GB) you wish to set aside for this
particular array, and press ENTER.
Note: Multiple arrays can be created using the same set of hard disk drives. The
Capacity option allows you to set aside disk space that be used to create another
3-3
RocketRAID 2210 BIOS Utility
array, set as a spare disk, or partitioned to act as a single disk (by the operating
system).
8.T o complete the creation procedure, use the ↓ arrow key to highlight the StartCreation item and press ENTER. Press the Y (yes) key to create the array, or N
(no) key to cancel the creation process.
3 - Adding/Remove Spar e Disks
This command is used to assign a hard disk to act as a Spare Disk.
Spare Disks are used to automatically rebuild Redundant RAID arrays (RAID 1, 5, 10)
in the case of disk failure. T o set a hard disk to act as a Spare Disk, use the ↑
keys to select a disk, and press ENTER.
T o remove the Spare Disk setting from a hard disk, highlight the spare disk, and press
ENTER.
Generally, single disks are designated to act as spares (disks that are not configured
into RAID arrays).
↓ arrow
However, in some instances, disks that are members of RAID arrays may also be
designated to act as a spare. If the disks in question are part of a RAID array that did
not utilize the full available capacity at the time of creation, these disks may be used
as spares.
For example: a RAID 0 array was created between two 200GB hard disks, but only
200GB of space (out of a grand total of 400GB), was assigned to that array. In this
example, 200GB of disk space remains unallocated. This unallocated space would
allow these disks to be set as spares for a separate redundant array that falls into the
same capacity range (200GB).
4 - Updating the BIOS
BIOS updates are released periodically, and posted on our website for download.
There are several ways to flash the RocketRAID 2210 BIOS.
3-4
RocketRAID 2210 BIOS Utility
For Windows based operating systems:
1 ) Download the desired BIOS update from the Support section provided for
the RocketRAID 2210 host adapter. Extract the download to the directory of
your choice.
2 ) Insert the Driver and Software CD included with the RocketRAID 2210 retail
box into the system’s CD-ROM or DVD drive.
3)The CD should autorun, and display the following screen:
4)Select the “Browse the CD” option, and access the directory provided for
the RocketRAID 2210 host adapter.
5 ) Open the “BIOS” directory, and double click the “hptflash.exe” icon. This
will start the BIOS flash utility:
3-5
RocketRAID2210 Hardware Description/Installation
6 ) Select the RocketRAID 2210 from the drop down menu labeled “Controller”,
and press the “Open” button – this will allow you to browse to the extracted
BIOS download (step 1).
7 ) Highlight the image file, and click the “Flash!” button. The utility will update
the card, then verify the update.
8 ) Once complete, click on the “Exit” button to close the utility. Shutdown and
reboot the system.
Note: the “Backup” button will save a copy of the card’s current BIOS to the directory of your choice.
For other operating systems:
In order to update the BIOS, the system must be booted into DOS mode, using a
DOS-boot diskette or CD image.
1 ) Copy the load.exe and the bios image file to the bootable floppy diskette
(you may need to use a different floppy depending upon how much space is
available on the boot diskette - this can vary).
2 ) If you are booting from a CD image, you will need to add these files to the
CD.
Insert the boot image media into the appropriate drive, and boot the system.
Once the A:\> prompt has appeared, insert the media that contains the
required BIOS files, and type the following command:
load xxx.xxx
Then, press ENTER.
Note: xxx.xxx = the name of the BIOS image file (type it exactly as it appears).
The utility will scan for the controller, and ask if you want to backup the
BIOS (save a copy of the current BIOS to a floppy diskette). This is optional
- you can answer No, and continue.
Note: This option will not function if the system was booted from CD.
3 ) The utility will then ask if you want to flash the controller (upgrade the
BIOS). Select Y for yes.
4 ) The utility will display a progress bar during the flash procedure, then will
attempt verify the update.
5)Once complete, the system can be rebooted.
3-6
RocketRAID 2210 Hardware Description/Installation
5 - BIOS – Additional Settings
The RR2210 BIOS utility has several other configurable settings that can be accessed
when flashing the BIOS.
Using the hptflash.exe utility (from within a Windows operating system):
Click on the “Configure” button from the main interface window.
The following window will appear:
Use the drop down menus to enable or disable controller functions.
Using the DOS mode utility (load.exe):
Load xxx.xxx-c
Note: “ xxx.xxx” refers to the BIOS image file.
A BIOS menu similar to the BIOS setup utility will be displayed.
This sub-menu allows the administrator to enable/disable various controller
functions.
3-7
RocketRAID 2210 BIOS Utility
Several of the more common functions are described below:
Keyboard Timeout (diag.exe) / Stop on Error (hptflash.exe) – disabling this
option will prompt the card to automatically skip error messages during
bootup (broken array warnings), if the administrator does not input the
“Control + H” command to access the BIOS menu.
EBDA Reallocation – this function refers to “Extended BIOS Data Area”.
Disabling this feature may remedy boot problems associated with
motherboards that halt after the RR2210 BIOS screen is displayed.
INT13 – The card’s boot function. Disabling this feature removes the card’s
ability to boot the system. This may be useful for systems that utilize
multiple bootable controllers – some motherboards may not be able to load
the BIOS of each device during bootup, which may impair the system’s
ability to boot from a specific device.
Control-H – Allows the administrator to adjust the time allotted for hard disk scanning/detection. This may be useful for hard disks that do not support Staggered
Drive Spinup.
3-8
Chapter 4
RocketRAID 2210 Driver and
Software Installation Microsoft Windows
(2000, XP, 2003 Server, x64 versions)
Contents of this Chapter:
Driver and Software CD
Windows Driver Installation
RocketRAID 2210 Driver and Software Installation
Driver and Software CD
The RocketRAID 2210 retail box includes a Driver and Software CD.
This CD can be used to generate driver diskettes, and install the RAID Management
software for a variety of operating systems.
T o create a driver diskette:
1.Insert the CD into the system’s CD/DVD drive. The program should start
automatically.
2.Insert a blank floppy diskette into the system’s floppy drive.
3.Click on “Create Driver Diskette”.
4.Click on the “Please Select a Product” drop-down button, and select
“RocketRAID 2210” from the list.
4-1
RocketRAID 2210 Driver and Software Installation
5.Click on the “Please Select the Diskette you want to create” drop-down button,
and select the appropriate OS from the list.
6.Click on the “OK” button to create the driver diskette.
T o install the RAID software:
1.Click on “Install RAID Management Software”.
2.Select the desired software from the drop down menu, and click on the “OK”
button.
4-2
RocketRAID 2210 Driver and Software Installation
Windows Driver Installation
Before installing the RocketRAID 2210 device driver, make sure the RocketRAID 2210
host adapter and all required hard disks have been installed into the system’s chassis
(refer to the Hardware Installation section, page 1-2).
Installing the RocketRAID 2210 driver for an existing Windows XP/
2003/x64 system
After the operating system has booted, W indows will automatically detect the
RocketRAID 2210, and request that a device driver be installed. To install the device
driver, follow the steps outlined below:
1.When the “Found New Hardware Wizard” window appears, select “Install from a
list or specific location (Advanced)”, and click Next to continue.
2.Click on the “Include this location in the search” option, and select the system’s
floppy drive (generally Disk A). Next, insert the Driver Installation diskette into
the system’s floppy drive.
3.At the Hardware Wizard screen, select the floppy drive as the source, then click
the Next button. Select the appropriate operating system folder, then click the
Next button.
4.Windows will display a warning message that states the driver has “not been
signed”. Select “Continue Anyway”, then click Finish when prompted. When
windows asks to reboot the system, choose No.
5.Windows will then display a second “Found New Hardware Wizard” window –
repeat steps 1 through 4.
6.Remove the Driver Installation diskette from the floppy drive, then Shut down
and restart the computer.
Installation Verification
After the driver has been installed, and the system has been restarted:
1.Click the Start button, then right-click My Computer icon. Select the Properties
item from the popup menu.
2.In the popup window, select Hardware tab and then click Device Manager
4-3
RocketRAID 2210 Driver and Software Installation
button.
3.Double click the “SCSI and RAID controllers” entry. If the RocketRAID 2210
device entry is not displayed, or there are “?” or “!” marks displayed near the
RocketRAID 2210 entry, the driver has not been installed properly. Delete the
entries and reinstall the driver.
Installing the RocketRAID 2210 driver during a fresh Windows 2000/
XP/2003/x64 installation
1.After booting from the Windows 2000/XP/2003 CD-ROM, when the W indows
Setup blue screen appears, look towards the bottom of the screen. Windows will
prompt you to press the F6 key if you want to install a third party SCSI or RAID
driver. Press the F6 key at this time.
2.The setup procedure will continue, and will later instruct you to press the “S” key
to specify additional adapters. Press the “S” key as instructed.
3.Next, the setup program will prompt for the insertion of the driver diskette. Please
insert the driver diskette, and then press ENTER to continue.
4.The next window will display several driver options. Please select the
RocketRAID 2210 Controller for the corresponding operating system, and press
ENTER to continue.
1 - Installing the RAID Management Console/ Interface Overview
T o install the RAID software, locate the setup.exe file located on the floppy diskette
labeled “DISK 1” (or the Disk1 folder, if the software was downloaded). Double click
this file to start the Installation W izard.
There is no need to restart the system after installing the software.
T o start the software, double-click the (picture) icon on the desktop.
Logging On
The RAID Management Console requires that a user (or Administrator) log on. The
software is incapable of working with RAID arrays or hard disks attached to the
RocketRAID 2210 until the user has logged on.
4-4
RocketRAID 2210 Driver and Software Installation
Default Parameters:
System Address: 127.0.0.1
Port: 7402
User Name: RAID
Password: hpt
Note: The password and user name fields are case sensitive.
The first time the software is used, make sure to enter the information listed above.
After successfully logging on, the software will ask you to alter the password (as a
security precaution).
Enter a password, and press ENTER.
2 - Software Interface - Overview of commands/functions
After logging on, several new options will become available.
These commands are displayed towards the top of the interface window:
Overview of Function - menus (tabs)
4-5
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