HID HDP8500 User Manual

Printing and Encoding Solutions

FARGO® HDP8500

Industrial Card Printer/Encoder

User Guide

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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Section 1: Specifications_____________________________________________________________ 8

Regulatory Compliance _____________________________________________________________________ 8 Agency Listings ____________________________________________________________________________ 8 United States _____________________________________________________________________________ 9 Canada __________________________________________________________________________________ 9

Environmental Protection (China-RoHS) _____________________________________________________ 10 Traditional Chinese RF Emissions and Safety Statements _______________________________________ 11 Taiwan Traditional Chinese _______________________________________________________________ 12 China Simplified Chinese _________________________________________________________________ 12 Japan ________________________________________________________________________________ 14

Korean _______________________________________________________________________________ 14 Technical Specifications ____________________________________________________________________ 15 Functional Specifications ___________________________________________________________________ 19

Section 2: Graphical Display _________________________________________________________ 21

Home Screen ____________________________________________________________________________ 21

System Information Screen Option _________________________________________________________ 26

Process Status _________________________________________________________________________ 27 Main Menu ______________________________________________________________________________ 28

Hopper Selection _______________________________________________________________________ 29

Tools –Diagnostic Self Test Options ________________________________________________________ 30

Tools –Diagnostic Mechanical Test Options __________________________________________________ 31

Sensor Calibration Options _______________________________________________________________ 32

Sleep and Lock Settings __________________________________________________________________ 33

Case Open ____________________________________________________________________________ 33

Station Error ___________________________________________________________________________ 34

Boolean Setting ________________________________________________________________________ 35

Settings Keypad ________________________________________________________________________ 35

Pin Keypad ____________________________________________________________________________ 36

Security Keypad ________________________________________________________________________ 37

Text Button Select ______________________________________________________________________ 37

Notification List ________________________________________________________________________ 38

Menu Detail List ________________________________________________________________________ 38

Consumable Status _____________________________________________________________________ 39

Integer Selection _______________________________________________________________________ 39

Confirmation __________________________________________________________________________ 40

Card Counter __________________________________________________________________________ 40

Help Screen ___________________________________________________________________________ 41

Section 3: Setup and Installation Procedures___________________________________________ 42

Inspection – HDP8500 _____________________________________________________________________ 42

Unpacking the Printer. ___________________________________________________________________ 42

Choosing a Good Location ________________________________________________________________ 42

About Moisture Condensation ____________________________________________________________ 42

Loading the HDP Transfer Film ____________________________________________________________ 43

Loading the Ribbon _____________________________________________________________________ 45

Loading the Card Cleaning Roller __________________________________________________________ 47

Loading the Overlaminate ________________________________________________________________ 49

Loading the Blank Cards _________________________________________________________________ 51

Installing the Card Output Hopper _________________________________________________________ 53

Connecting Power to HDP8500 Printer and/or Lamination Module _______________________________ 53

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Printer Driver Installation Procedures _________________________________________________________ 54

Section 4: Printer Driver Operations _________________________________________________ 55

Using the Card tab ________________________________________________________________________ 55

Selecting the Card Size ___________________________________________________________________ 56

Selecting the Card Type __________________________________________________________________ 57

Printing on Alternate Card Stocks __________________________________________________________ 59

Conducting the Tape Adhesion Test ________________________________________________________ 60

Using the Card Hopper Selection __________________________________________________________ 62

Setting the Orientation __________________________________________________________________ 63

Specifying the number of Copies __________________________________________________________ 64

Selecting the Diagnostics button ___________________________________________________________ 64

Printing a Test Print Image _______________________________________________________________ 65

Selecting the About button _______________________________________________________________ 66

Selecting the Toolbox button _____________________________________________________________ 66 Using the Device Options tab _______________________________________________________________ 67

Detecting Supplies at Print Time Function ___________________________________________________ 68

Adjusting the Ribbon Type _______________________________________________________________ 69

Adjusting the Film Type __________________________________________________________________ 70

Using the Dual Sided Group Functions ______________________________________________________ 70

Using the Dual Sided - Print Both Sides option ________________________________________________ 71

Using the Print Both Sides - Split 1 Set of Ribbon Panels option __________________________________ 71

Using the Print Both Sides - Print Back Image on Front of Card option _____________________________ 72

Using the Dual Sided - Print Back Side Only option ____________________________________________ 72

Using the Print Quality___________________________________________________________________ 73

Using the Options Group _________________________________________________________________ 74

Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options __________________________ 74

Using the Disable Printing option __________________________________________________________ 75

Using the Dual Pass and Invert F-Panel Image options _________________________________________ 76

Using the Secure Resin Erase _____________________________________________________________ 76

Using the Encrypt Job Data _______________________________________________________________ 77

Using the Use Substitute Panel Data________________________________________________________ 77 Using the Image Color tab __________________________________________________________________ 79

Using the Image Quality – Color Matching dropdown __________________________________________ 80

Adjusting for the Resin Dither _____________________________________________________________ 82

Using the Advanced Image Color window ___________________________________________________ 83 Using the Image Transfer tab ________________________________________________________________ 86

Adjusting the Image Position controls ______________________________________________________ 87

Adjusting the Transfer Dwell Time and Temperature __________________________________________ 89

Using the Flattener Settings ______________________________________________________________ 90

Using the Default button _________________________________________________________________ 91 Using the Magnetic Encoding tab ____________________________________________________________ 92

Using the Encoding Mode dropdown list ____________________________________________________ 93

Selecting the Coercivity/Magnetic Track ____________________________________________________ 95

Reviewing the Shift Data Left Function ______________________________________________________ 96

Using the Character Size buttons __________________________________________________________ 96

Using the ASCII Offset dropdown list _______________________________________________________ 97

Using the Bit Density dropdown list ________________________________________________________ 97

Using the LRC Generation dropdown list ____________________________________________________ 98

Using the Character Parity Mode dropdown list ______________________________________________ 99

Reviewing the ISO Track Locations ________________________________________________________ 100

Sending the Track Information ___________________________________________________________ 101

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Reviewing the Sample String _____________________________________________________________ 102

Reviewing the ASCII Code and Character Table ______________________________________________ 103

Using the Default button ________________________________________________________________ 104 Using the Lamination tab __________________________________________________________________ 105

Selecting the Lamination Position _________________________________________________________ 106

Adjusting the Lamination Speed - Transfer Dwell Time ________________________________________ 106

Selecting the Lamination Side dropdown menu ______________________________________________ 106

Selecting the Lamination Type ___________________________________________________________ 107 Using the K Panel Resin tab ________________________________________________________________ 108

Using the Click and Drag capability ________________________________________________________ 109

Selecting “inches or mm” radio button ____________________________________________________ 109

Using the Add and Delete buttons ________________________________________________________ 109

Selecting the Full Card __________________________________________________________________ 110

Selecting the Defined Area and Undefined Area _____________________________________________ 110

Selecting the Print YMC under the K and Print K Only options __________________________________ 111 Using the Printer Supplies tab ______________________________________________________________ 112

Reviewing Information on the Supplies tab _________________________________________________ 113

Section 5: Accessing the Toolbox ____________________________________________________ 114

Selecting the Configuration tab _____________________________________________________________ 115

Using the Optional Printer Features Group Box ______________________________________________ 116

Using the Event Monitoring Group Box ____________________________________________________ 116

Reviewing the Ribbon Low message _______________________________________________________ 117

Reviewing the Laminate Low Message _____________________________________________________ 117

Using the Film Low message _____________________________________________________________ 117

Selecting the LCD Display Language _______________________________________________________ 118

Using the Printer LCD Display to set the language ___________________________________________ 118

Using the Driver to set the language_______________________________________________________ 119 Selecting the Calibrate Laminator tab ________________________________________________________ 120 Selecting the Calibrate Film tab _____________________________________________________________ 121 Selecting the Calibrate Ribbon tab __________________________________________________________ 122 Selecting the Clean Printer tab _____________________________________________________________ 123 Selecting the Advanced Settings tab _________________________________________________________ 125

Setting the Printhead Resistance _________________________________________________________ 126

Using the Print LOF (Left of Form) Option __________________________________________________ 126

Using the Image Darkness Option _________________________________________________________ 127

Using the Print TOF (Top of Form) Option __________________________________________________ 128

Using the Mag Top of Form Option________________________________________________________ 129

Using the Transfer TOF (Top of Form) Option _______________________________________________ 130

Using the Transfer EOF (End of Form) Option _______________________________________________ 131

Using the Transfer Temp Offset Option ____________________________________________________ 131

Using the Encoder Flip Angle Option ______________________________________________________ 132

Using the Print Flip Angle Option _________________________________________________________ 132

Using the Ribbon Print Take-up Tension Option _____________________________________________ 132

Using the Ribbon Print Supply Tension Option _______________________________________________ 132

Using the Film Print Take-up Tension Option ________________________________________________ 133

Using the Resin Heat Adjust Option _______________________________________________________ 133

Using the Sleep Time Option _____________________________________________________________ 133

Using the Blush Point Option ____________________________________________________________ 134

Using the LCD Contrast Option ___________________________________________________________ 134

Using the Film Supply Transfer Tension Option ______________________________________________ 134

Using the Film Take-up Transfer Tension Option _____________________________________________ 134

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Using the Film Print Supply Tension Option _________________________________________________ 135

Using the Cleaning rate Option ___________________________________________________________ 135

Using the Film Print Cooling Level Option __________________________________________________ 135

Using the Film Transfer Cooling Level Option ________________________________________________ 135

Using the EAT Disable Option ____________________________________________________________ 136

Using the Enable Ribbon Wrinkle Compensation Option_______________________________________ 136

Using the Standby Time Option __________________________________________________________ 136

Using the BEEP disable Option ___________________________________________________________ 136

Using the I Panel Heat Offset Option ______________________________________________________ 136

Using the Holo Transfer Offset Option _____________________________________________________ 136

Using the Standby Temp Option __________________________________________________________ 136

Using the Mag Hi-Co Voltage Offset Option _________________________________________________ 137

Using the Mag Lo-Co Voltage Offset Option _________________________________________________ 137

Using the Mag Flipper Angle Offset Option _________________________________________________ 137

Using the Fluorescent (F) Panel Heat Offset _________________________________________________ 137

Using the Lamination End of Form Option __________________________________________________ 137

Using the Lamination Temp Offset Option _________________________________________________ 137

Using the Lamination Bottom Takeup Option _______________________________________________ 137

Using the Lamination Top Takeup Option __________________________________________________ 137

Using the Lamination Card Backup Option __________________________________________________ 138

Using the Lamination Card Length Option __________________________________________________ 138

Using the Lamination Fan Speed Option____________________________________________________ 138

Using the Lamination Peel Off Delay Option ________________________________________________ 138

Reviewing the No Printer Connected error message __________________________________________ 138

Warming Time Delay ___________________________________________________________________ 139

Power On Ribbon Film Skip ______________________________________________________________ 139

Flipper Reject Angle ____________________________________________________________________ 139

Input Hopper Home Offset ______________________________________________________________ 139

Input Hopper Mag Offset _______________________________________________________________ 139

Transfer Image Length __________________________________________________________________ 139

Transfer Cooling Delay __________________________________________________________________ 139

Ribbon Factory Take-up _________________________________________________________________ 140

Ribbon Factory Supply __________________________________________________________________ 140

Film Factory Take-up ___________________________________________________________________ 140

Film Factory Supply ____________________________________________________________________ 140

Reviewing the Value outside the Range error message ________________________________________ 140

Section 6: Fluorescent Panel Usage __________________________________________________ 141

Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench _____________________ 141 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application _____________________ 147

Section 7: Inhibit Panel Usage ______________________________________________________ 149

Using Inhibit Panel (via the Fargo Workbench Printer Utility) _____________________________________ 149 Using Inhibit Panel with an Application _______________________________________________________ 151

Generating Text Objects ________________________________________________________________ 151

Rendering Print Jobs ___________________________________________________________________ 152

Using the Test Print ____________________________________________________________________ 157

Troubleshooting the Inhibit Panel _________________________________________________________ 158

Section 8: General Troubleshooting _________________________________________________ 159

Troubleshooting - LCD and Printer Error Message Tables. ________________________________________ 159

How to use the LCD Error Message Table (example provided) __________________________________ 160 Troubleshooting with the LCD Error Message Table ____________________________________________ 161

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Troubleshooting the Printer Error Message Table ______________________________________________ 172 Communications Errors ___________________________________________________________________ 182

Resolving the Communication Errors ______________________________________________________ 182

Printing a Test Image using the Workbench Diagnostic ________________________________________ 184

Reviewing the Alignment Self Test Card ____________________________________________________ 185

Reviewing the Magnetic Self Test _________________________________________________________ 185

Reviewing the YMCK Self Test ____________________________________________________________ 186

Reviewing the Color Bars Self Test ________________________________________________________ 186

Reviewing the Device Settings Self Test ____________________________________________________ 187

Reviewing the Resin Self Test ____________________________________________________________ 187 Using the Test Print ______________________________________________________________________ 188

Section 9: Packing the Card Printer __________________________________________________ 189

Section 10: Firmware Updates _____________________________________________________ 190

Upgrading the Main Firmware with the Workbench Printer Utility _________________________________ 190

Section 11: HID Global Technical Support _____________________________________________ 192

Contacting Technical Support ____________________________________________________________ 192

Finding out when a Fargo Card Printer was manufactured _____________________________________ 192

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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Date

Description

Document Version

05//2012

HDP8500 Industrial Card Printer/Encoder User Guide

1.0

9/2012

HDP8500 Industrial Card Printer/Encoder User Guide Corrected Clean Card Part Number to 082139

1.1

North America

Europe, Middle East and Africa

15370 Barranca Parkway Irvine, CA 92618 USA Phone: 800 237 7769 Fax: 949 732 2120

Phoenix Road Haverhill, Suffolk CB9 7AE England Phone: +44 1440 714 850 Fax: +44 1440 714 840

Asia Pacific

19/F 625 King‟s Road North Point, Island East Hong Kong Phone: 852 3160 9800 Fax: 852 3160 4809

support.hidglobal.com

Trademarks

HID GLOBAL, HID, the HID logo, iCLASS and SIO are the trademarks or registered trademarks of HID Global Corporation, or its licensors, in the U.S. and other countries.

Revision History

Contacts

Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:

Hid Global Support Services 6533 Flying Cloud Drive Eden Prairie, MN 55344 (USA) (866)607-7339 Ext #6 FAX: (952) 946-8492

www.hidglobal.com

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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UL

The Card Printer is listed under UL 60950-1 (2nd edition) INFORMATION TECHNOLOGY EQUIPMENT

Note: This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc, 3.3A minimum

CSA

The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-07 2nd edition

File Number: E145118

FCC

The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device.

CE The Card Printer has been tested and complies with EN300330-1, EN300-330-2, EN301-489-1, EN60950-1:2006 + A11:2009

(Note: Based on the above testing, the Printer manufacturer certifies that the Card Printer complies with the following of the European Community and has placed the CE mark on the Card Printer.)

LVD 2006/95/EC, EMC 2004/108/EC, R&TTE 1999/5/EC, ROHS 2002/95/EC

Environmental

Power supply Efficiency level V minimum, RoHS, China RoHS

Emissions Standards

FCC Part 15 Class A, RSS-GEN, RSS 210 ,CNS 13438, EMC 2004/108/EC, R&TTE 1999/5/EC,GB9254-2008, GB 17625

Safety Standards

UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 2nd edition, LVD 2006/95/EC,GB4943, CNS14336

Section 1: Specifications

The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP8500 Card Printer User Guide.

Regulatory Compliance

Agency Listings

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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United States

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause

undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; in which case, you is required to correct the interference at his own expense.

The user‟s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user‟s authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form.

Canada

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Caution: Changes or modifications not expressly approved by the party responsible

for compliance could void the user‟s authority to operate the equipment.

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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Environmental Protection (China-RoHS)

Environmental Protection Use Period is based on the product being used in an office environment.

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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Traditional Chinese RF Emissions and Safety Statements

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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符号

涉及安全的重要过程

危险：

如果不遵循这些安装指南进行操作，可能会导致重伤，甚

至死亡。

可能引发安全问题的信息由警告符号（如左图所示）来表

示。

为了确保人身安全，在执行前面带有此符号的操作之

前，请先阅读下面的安全消息。

为了确保人身安全，除非另有规定，否则在执行维修过

Taiwan Traditional Chinese

經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得

擅自變

更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得

影響飛

航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干

擾時方

得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射

頻電機

須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

China Simplified Chinese

安全消息（请仔细阅读）

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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程前，始终应断开电源。

小心：

此设备为静电敏感设备。如果暴露在静电电流下，可能会

损坏设备。

可能引发静电安全问题的信息由警告符号（如左图所示）

来表示。

为了防止设备或介质受损，在执行前面带有此符号的操

作之前，请先阅读下面的安全消息。

为了防止设备或介质受损，请在处理电路板和打印头部

件中或附近的电缆时，遵守所有规定的静电放电 (ESD) 过程。

为了防止设备或介质受损，请始终佩带适当的个人接地

设备（例如，已接地避免出现潜在损坏的高质量腕

带）。

为了防止设备或介质受损，除非另有规定，否则在执行

任何维修过程前，始终应将色带和证卡与打印机分离。

为了防止设备或介质受损，在操作打印机前，请取下手

指和手上的珠宝饰物，并将手上的油渍和污渍彻底清洗

干净。

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Japan

この装置は総務省の型式指定を受けています。"

(総務省指定番号は第 AC-ｘｘｘｘｘ号です)

本製品は電波を使用した RFID 機器の読み取り・書き込み装置です。

そのため使用する用途・場所によっては、医療機器に影響を与える恐れが

あります

Korean

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Print Method

HDP Dye-Sublimation/ Resin Thermal Transfer

Print Resolution

300 dpi (11.8 dots per mm)

Print Colors

Up to 16.7 million and 256 shades per pixel

Print Ribbon Options

HDP8500 (prints or images):

Full-color, YMC*, 750 prints Full-color with resin black, YMCK*, 500 prints Full-color with two resin black panels, YMCKK*, 500 prints Full-Color – Half Panel YMCK*, 1000 prints Full-color with resin black and heat seal panel for difficult-

to-print surfaces, YMCKH*, 500 prints

Full-color with resin black and inhibit panel for signature or

other non-printing areas, YMCKI*, 500 prints

Full-color with fluorescing and resin black, YMCFK*, 500

prints

Resin black, K, 3000 prints

* Indicates the Ribbon type and the number of Ribbon panels printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, H=Heat Seal , I= Inhibit, and F=Fluorescing

HDP Film Options

System Capability - HDP Film Options:

Clear (1,500 prints) Standard Holographic (500 prints) Custom Holographic, special order (500 prints)

Overlaminate Options

Overlaminate options:

Thermal Transfer Overlaminate, .25 mil thick, 500 prints PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250

prints (PolyGuard available in a CR-80 patch size)

All overlaminates available in clear, standard holographic

design or custom holographic design

Print Speed in Batch Mode-Normal mode

Batch Mode: Performance

Normal

Technical Specifications

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Print Mode

Mode

YMC

24 seconds per card/ 150 cards per hour

29 seconds per card/ 124 cards per hour

YMCK

29 seconds per card/ 124 cards per hour

35 seconds per card/ 103 cards per hour

YMCKK

40 seconds per card/ 90 cards per hour

49 seconds per card/ 73 cards per hour

YMCK+Lam

34 seconds per card/ 106 cards per hour

40 seconds per card/ 90 cards per hour

YMCKK+Lam

48 seconds per card/ 75 cards per hour

55 seconds per card/ 65 cards per hour

Power Source Voltage, Amp & Frequency

Supply Voltage/Amp:

100-240 VAC, 3.5 A MAX Supply Frequency: 50 Hz and 60 Hz

Power Supply

Printer- two (2) internal heavy duty power supplies Laminator- one (1) internal heavy duty power supply

Dual Input Hopper

Two (2) Input Hoppers included:

Input Hopper supports 200 count card each

Card Exception Feed

standard

Card Input Capacity

400 – (.030” / .762 mm) cards (Dual input Hoppers with 200 cards each)

Card Output Capacity

Concealed/tinted output bin, lockable access and attachment to printer , 200 card minimum

.030” ( 30 mil) to .050” (50 mil) (.762 mm to 1.27 mm)

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Reject Area Capacity

15 cards capacity, lockable (.030” and .762mm)

Card Materials and Types

ABS Laminated PVC PET PETG Proximity Smart Cards Mag Stripe cards Optical memory cards Polycarbonate

Card Thickness

System will be compatible with card thicknesses from 20-

50 mil

Print only: .020” (20 mil) to .050” (50 mil) / .762mm to

1.27mm

Print/Lamination: .030” (30 mil) to .050” (50 mil) / .762mm

to 1.27mm

Card Sizes Supported

CR-80 (3.452”L x 2.204”W and 87.7mmL x 56mmW).

Memory

32 MB RAM

Card Cleaning Roller

Automatically cleans cards for higher print quality. Replaceable biodegradable cleaning roller

Card Cleaning

Printer will use 2 integrated cleaning stations. Laminator will use 3 integrated cleaning station.

Cleaning Prompt

3000 cards default. Interval is adjustable.

Display

3.2 “ Touchscreen Graphical Display

MS Windows Compatibility

Windows XP Server 2003 Vista (32 & 64 bit) Windows Server (32 & 64 bit) Windows 7 (32 & 64 bit) Windows 2008 R1 R2

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Magnetic Stripe Encoding (Options)

Dual high- and low-Coercivity Tracks 1, 2 and 3 ISO Mag Encoding JIS 2 Mag Encoding Custom Encoding Raw Binary Encoding

E card

Omnikey 5125 Proximity Encoder Omnikey 5121 Encoder Magnetic Encoder Contact Encoder

Single Wire Encryption Options

Contactless Smart Card Encoder (HID iCLASS and

MIFARE)

Contact Smart Card Encoder reads from and writes to all

ISO7816-1 and 2 and 3 and 4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards

Prox Card Reader (HID read-only)

Encryption

AES-256 data

USB Connection

USB 2.0 standard

Ethernet Connection

Ethernet standard

System Requirements

x86 based PC or compatible, Windows XP, Windows 2003, Windows Vista, Windows 2008, or Windows 7

500MHz computer with 256MB of RAM or higher, 500MB free hard disk space or higher

Operating Conditions

Operating Temperature: 65° to 90° F and 18° to 32° C Humidity: 20 - 80% non-condensing

Dimensions

28.2 “ width x 14.0 “ depth x 15.5” height –Printer only

Ship Weight

Printer: 61 lbs. Laminator: 30 lbs.

Warranty

Printer- 3 years Printhead Lifetime ; unlimited passes Extended Warranty available No On-Call Express offered

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Component

Description

Card Cartridge

Load blank cards into this Cartridge.

Card Output Hopper

Stores 200 cards.

Card Lamination Module

Works in conjunction with the Printer to apply a variety of different overlaminates to printed cards, providing increased card durability and security.

Will laminate in either the single or dual side (simultaneous) process (Note: When printing a batch of cards, the Printer can be encoding

and printing one card while the Lamination Module laminates another card.)

Display

3.2” AVGA TFT LCD w/ Resistive Touch Overlay

Printhead

The component of the Printer that actually does the printing.

USB Interface

Connect to the Windows PC USB port

Hardware Accessories & Connectivity

Each model has multiple cords and connectors.

US power cord EU power cord USB cable (2.0) Ethernet

Print Modes

There are two print modes (Performance and Normal )

Normal print mode (default) Performance print mode is faster with lower image quality and is

most suitable for minimal color with mostly resin text.

Resin Scramble (OPTIONAL)

The system can hide any information printed with the resin panel.

Edge-to-Edge Printing

Prints over the edge on CR-80 cards. Color Profile

System Color Management & None

Functional Specifications

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Card Flattener (OPTIONAL)

Fully adjustable temp dwell The card flattening routine occurs after the card is transferred but

before lamination.

The card flattener has an adjustable temp and dwell. You can select from different offset values from the default temp. You can select from different offset values from the default dwell. The card flattener has a 0 to 15 second adjustable delay before

the flattening routine will run.

The driver can disable the card flattener, if a dual sided job is

sent.

Recommended for heat sensitive PVC cards.

Locks

Hardware locks are a standard feature.

Mechanical and key locks are used to secure the doors on the

input card cartridges, the access door to the printer, the access door to the Laminator and the output card Hopper.

The input card cartridges are manually secured to the printer

mechanism via toggle latch located inside the access door of the printer.

The Printer and Laminator include a compatible hole with a

Kensington lock.

The printer and Laminator include threaded hardware.

Andon Light (OPTIONAL)

4-Color Andon Light option. Each color is controlled separately. The four colors indicate the following:

Red: A printer error has occurred or operator intervention is

needed. Blue: Printer has run out of materials (film, ribbon or cards) Green: Normal Printer operation. Orange: User intervention is needed soon. Printer materials are

low or the printer needs to be cleaned.

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Click this icon to get to the System Information Screen

System Information Screen Option.

This is the Notification Icon which shows status and error messages

Notification Icons

These are the icons displayed in the notification area.

Section 2: Graphical Display

Home Screen

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22

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Laminator configuration (if displayed is installed)

Laser Engraver (if displayed is installed)

HID Printer

Encoder (if displayed is installed)

Icon shows status is PROBLEM Press the Station icon to open the Station Details screen,

which provides more detail about the station status.

Icon shows status is BUSY Press the Station icon to open the Station Details screen,

which provides more detail about the station status.

Icon shows status is READY Press the Station icon to open the Station Details screen,

which provides more detail about the station status.

Home Screen ( continued)

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Printer lock

Hopper Select Ribbon Film Laminate levels shown

Card Count

Setup Menu

Home Screen ( continued)

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Home Screen

Back one level

HELP

The side buttons allow vertical scrolling when the current screen accommodates multiple lines.

Home Screen ( continued)

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Note: Select the desired option to view information

Serial Number Model Name Printer Firmware Laminator Firmware Display Firmware MAC Address IP Address Ribbon Type Film Type Lam 1 Type Lam 2 Type Mag Encoder Smart Encoder Prox Encoder Mifare Encoder iCLASS Encoder Laminator Flipper Card Count Pass Count Transfer Count

System Information Screen Option

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While the printer is working, the Notification icon shows a moving gear .

Each Station icon shows a progress bar with its current progress

in the job

A global pause button is shown.

Process Status

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Printer Settings

For details see:

Selecting the Advanced Settings tab

Printer Transfer Laminator Mag Encoding Flipper Hopper (see Display A below for details) Display Network Language

Tools

Diagnostics Self Test (see Display B below for details) Mechanical Test (see Display C below for

details)

Cleaning the Printer

Firmware Upgrade (use the

Workbench Utility Program)

Sensor Calibration

Calibration ( see Display D below for details)

Ribbon Sensor

Main Menu

Press the Setup Menu Icon on the Home Screen to access the Main Menu

Icon Name Options Included

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Film Sensor Mag Sensor Lamination Sensor

Lock and Sleep settings

See Display E below for details

Sleep Time Stand-by Time Stand-by Temp Display Sleep Time Change password

Hopper selection screen allows the user to change the hopper where cards are fed from.

Green indicates the selected hopper, also shows cancel and save buttons.

Main Menu (continued)

Hopper Selection

Display A

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Alignment Test YMC Color Bar Test Magnetic Test YMCK Test Standard Resin Test Printer Settings card Color Photo Test

Main Menu (continued)

Display B

Tools –Diagnostic Self Test Options

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When selected the printer will perform the test to verify mechanical options are working correctly

Lower Printhead Raise Printhead Home Flipper Table Run ribbon take-up motor Run ribbon supply motor Run Printhead lift motor Cycle transfer head lift motor Run film supply motor Run film take-up motor

Main Menu (continued)

Display C

Tools –Diagnostic Mechanical Test Options

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NOTE: Calibrating sensors may be done through the Driver Printing Preferences Toolbox OR through the LCD DISPLAY. Both options use the same printer setup information.

Ribbon Sensor Calibration Film Sensor Calibration Magnetic TOF ( Top of Form) Lamination Sensor Calibration

Main Menu (continued)

Display D

Sensor Calibration Options

32

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Select to desired option and use the + and – button to adjust the number.

Cancel revert save buttons

Sleep Time Standby Time Standby Temp Display Sleep Time Change Password

Main Menu (continued)

Display E

Sleep and Lock Settings

Case Open

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When the cover is opened, this screen is presented.

The arrows ( ) allow card shuttle from 1 to 2

The arrows() ) move the rollers back and forth. This is used if a card jam occurs.

When an error occurs a details screen appears, containing details about the specific error that occurred.

The keys to the right are:

Job Cancel

Station Error

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Retry

Help

While adjusting settings in the setting menu, the Boolean setting can be set by pressing the desired value.

Green indicates the selected setting.

Boolean Setting

Settings Keypad

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While setting a value in the settings menu that requires numeric input, a keypad will be presented.

Current value is displayed in blue font.

Cancel and save buttons

Blue instructions says: "Enter Current PIN" Button says: "Next >"

Blue instructions says: "Enter New PIN" Button says: "Next >"

Blue instructions says: "Confirm New PIN" Button says: "Enter"

Pin Keypad

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When the printer is to be locked or unlocked the Security Keypad is presented. Enter the PIN and press Enter.

While setting a value in the settings menu that requires a selection, this screen will be presented.

Current value is highlighted in green.

Cancel and save buttons

Security Keypad

Text Button Select

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Navigate to the Notification list by pressing on the Notification Icon.

This will show the notification detail and allow navigation to further details.

Navigate to a printer settings menu, a list of all settings will be displayed.

Scroll up and down using the side buttons, make selections by pressing the specific setting‟s

button.

Notification List

Menu Detail List

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Consumables status screen shows current levels for : Laminate supply

Film supply

Ribbon supply

While setting a value in the settings menu that requires an integer input, this screen will be presented.

Current value is displayed and can be incremented or decremented by the + or – keys respectively.

Consumable Status

Integer Selection

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Cancel revert save buttons

Some settings require a confirmation.

to Decline or to Accept.

Card counter screen allows the user to view the total number of cards printed as well as the Current count for a particular batch.

Confirmation

Card Counter

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The current count can be reset to zero by pressing the reset key.

Help screen (in the future) will provide detailed information for recovering from common errors.

Help Screen

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Section 3: Setup and Installation Procedures

Inspection – HDP8500

While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.

Unpacking the Printer.

The following items are included with your Printer:

Software Installation CD (includes Printer Driver, Online User‟s Guide and Printer Diagnostic

Tool) Power Cord Card Cleaning Roller (x2) Card Cartridge (x2) Card Output Bin Ribbon Cartridge Film Cartridge Warranty Statement

This is included with the HDP8500-LC Only:

Card Lamination Module

(Important: Please use the original packaging when shipping the HDP8500 Printer/Laminator. This will require the Laminator Module to be detached from the Printer prior to shipping.)

Choosing a Good Location

Follow these guidelines:

Place the unit in a location with adequate air circulation to prevent internal heat build-up. Use the Printer's dimensions as a guideline for the minimum clearances to the unit. (Note:

Allow for adequate clearance above the unit to accommodate the height of the unit with its

Covers open.) Do not install unit near heat sources such as radiators or air ducts or in a place subject to

direct sunlight, excessive dust, mechanical vibration or shock.

About Moisture Condensation

If the unit is brought directly from a cold to a warm location or is placed in a very damp room, moisture may condense inside the unit. Should this occur, print quality may not be optimum.

Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate.

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Step

Procedure

1

Unlock and open the Printer cover .

2

Remove the HDP Film Cartridge.

Loading the HDP Transfer Film

Note: Fargo Card Printers require highly specialized supplies to function properly.

To maximize Printer life, reliability, printed card quality and durability, you must use only

Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-

Fargo Certified Supplies.

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3

Load the HDP Film into the Film Cartridge and click into place. The green take-up spool goes on the left side, the full roll goes on the right

side. 4

Tighten the HDP Film.

5

Insert the HDP Film cartridge back into the printer and click into place.

44

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Step

Procedure

1

Unlock and open the Printer cover .

2

Remove the HDP Ribbon Cartridge.

3

Load the HDP Ribbon into the Cartridge and click into place. The blue take-up spool goes on the left side, the full roll goes on the right side.

Loading the Ribbon

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4

Tighten the Ribbon .

5

Insert the HDP Ribbon cartridge back into the printer and click into place.

6

Insert the HDP Ribbon cartridge back into the printer and click into place.

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Step

Procedure

1

Unlock and open the Printer cover .

2

Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller into the gray handle.

3

Remove the protective sleeve from the Card Cleaning Roller.

Loading the Card Cleaning Roller

The HDP8500 contains 2 card cleaning assemblies in the Printer and 1 cleaning assembly in the Lamination Module. Use the same procedure for both.

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4

Insert the Card Cleaning Roller assembly into the card cleaning slot.

5

Follow the same procedure for the second cleaning assembly.

6

Follow the same procedures for the Lamination Module assembly.

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Step

Procedure

1

Unlock and open the Printer cover .

2

Remove the HDP Lamination Cartridge from the Printer.

3

Load the HDP Lamination into the Cartridge and click into place.

4

Tighten the HDP Laminate.

Loading the Overlaminate

(Note: This procedure only applies to the HDP8500-LC.)

The loading process for both the Thermal Transfer Overlaminate and the PolyGuard™

Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer.

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5

Insert the HDP cartridge back into the printer and click into place.

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Step

Procedure

1

Unlock and open the Card Input Cartridge. Leave the cartridge in the Printer, There is no need to completely remove the

cartridge to load cards.

2

Load the cards into the cartridge.

Important: The front of the card must face DOWN. The back of the card or the magnetic stripe on the card must face UP. The Smart Chip is loaded on the bottom.

3

Place the Card Weight on top of each stack of cards.

Loading the Blank Cards

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4

Close and lock the Card Input Cartridge.

5

To completely remove the Card Input Hopper unlock the Printer Top Cover and release the BLUE lever to unlock the individual hopper.

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Step

Procedure

1

Unlock and place the card output hopper onto the output side ( left) of the printer and push down until it clicks into place.

Step

Procedure

1

Insert the power cord into the Printer as shown below.

2

Use the ON/Off switch to power up and down. This powers up both the Printer and the Lamination Module.

Installing the Card Output Hopper

Connecting Power to HDP8500 Printer and/or Lamination Module

Important! Do not plug in the USB cable until prompted to do so during the installation of the

HDP8500 Printer Driver. Refer to the Driver installation procedure below.

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Step

Procedure

1

Close down all programs. Insert the Software Installation CD into your computer‟s CD drive. After a few

seconds, the CD‟s installer program will automatically open. Follow the CD‟s on-screen Procedures to complete installation. (Note: If the CD does not automatically open, use “My Computer” or

“Windows Explorer” to view the contents of the CD. Then, double-click on the

Setup.exe file listed on the CD.)

2

Click NEXT and follow the screen prompts to complete the driver installation.

Printer Driver Installation Procedures

(For MAC OS X and Linux Driver and User Guide see www.hidglobal.com

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Section 4: Printer Driver Operations

See this section for printer adjustments.

Using the Card tab

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Step

Procedure

1

Select the appropriate card option:

These Card Printers accept standard CR80 sized cards

(3.452L x 2.204W / 87.7 mmL x 56 mmW) CR-80: This selection is the default form size for the HDP8500 Custom: This selection is used to create a custom form size from 1.0 x

3.0 to 2.204 to 3.452 (25.4 X 76.2 mm to 56 X 87.7 mm).

The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes.

These print area dimensions are .04" (1mm) larger than the actual card

size. This is so the Printer can overprint images to ensure they will appear Edge-to-Edge when transferred to the card.

For this reason, when designing a card format, always set the card size or

page size within the card design program to the exact Print Length and Width dimensions listed in the Printer Driver.)

Card Thickness

System will be compatible with card thicknesses from 20-50 mil Print only: .020” (20 mil) to .050” (50 mil) / .762mm to 1.27mm Print/Lamination: .030” (30 mil) to .050” (50 mil) / .762mm to 1.27mm

Selecting the Card Size

Important! Never run cards with a contaminated, dull or uneven surface through the Printer.

Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in its original packaging or in a clean, dust-free container. Do not print onto cards that have been dropped or soiled.

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Step

Procedure

Card Type

You have these selections (to choose from):

Fargo UltraCard Premium III (Default Card Type) = 180˚ and 2

sec Fargo Ultracard = 175˚and 2.0 sec HID Tech Card Composite = 190˚ and 2 sec HID Tech Card PVC =180˚and 2.0 sec Indala FlexISO – Standard (FPISO) = 185˚and 2.0 sec Indala FLexISO XT-Composite (FPIXT) 190˚ and 2 sec Custom 1 = 175˚and 2.0 sec Custom 2 = 175˚and 2.0 sec Defaults: The HDP Printer Driver software has default Transfer

Temperature and Dwell Time settings that deliver the best transfer for these card types. These defaults automatically configure based on the card type, Ribbon type and whether printing single- or dual-sided.

Card Type Selection: Before printing, if using these standard

Fargo card types, check to make sure that the appropriate card type option selected from the Card tab of the HDP Printer Driver:

Proper Settings: It is very important to note that not all card

types will be accommodated by these default settings. In some cases, experimentation may be needed to find the proper settings.

IMPORTANT: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which may result in poor adhesion of the HDP Film or warping of the card.)

Card Design

The Printer will print onto any card with a clean, level and polished PVC surface. (Important: Composite PVC is recommended over straight PVC for the best results and for ISO card specification compliance. Single-side straight PVC does not conform to ISO compliance at this time.)

Card Surface

Suitable cards must have a polished PVC surface free of fingerprints, dust or any other types of embedded contaminants.

Selecting the Card Type

Select the appropriate card type according to the composition of the card stock.

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In addition, cards must have a completely smooth, level surface

in order for the Printer to achieve consistent color

CoverageSome types of Proximity cards, for example, have an

uneven surface which will inhibit consistent color transfer.

Likewise, some smart card chips are raised slightly above the

cards surface, which also results in poor color transfer.

UltraCard stock

Due to the importance of using high-quality blank cards, a factoryapproved card stock called UltraCard™ is available and recommended for best results.

UltraCard stock has a glossy PVC laminate on top and bottom

and is optically inspected to provide the cleanest, most scratch

and debris-reduced cards possible. Two types of these cards are available: UltraCard and UltraCard

Premium III. UltraCard stock has a PVC core and offers medium card

durability. Recommended: UltraCard Premium III stock has a 40%

polyester core and offers high durability. Both types of UltraCards produce printed images with a glossy,

photo-quality finish.

Custom

If using a card stock other than listed, use the Custom 1options to save custom Dwell Time and dwell temperature controls on the Image Transfer tab.

a. Click on the Custom options and enter a name for the card

stock.

b. Click on the Image Transfer tab to adjust the Dwell Time and

temperature sliders to the appropriate settings. See the Display

A below. page. (Note: These settings will be saved for the

custom card type when the Printer Driver setup window is

closed.)

c. Custom Card stock: To determine the proper settings for

custom card stock, apply the Tape adhesion Test. Conducting

the Tape Adhesion Test.

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Display A

Printing on Alternate Card Stocks

In order to optimize the HDP Card Printer‟s capabilities for cards with hard-to-print surfaces, we recommend evaluating the card stock selection before installation of the Printer. The variability in cards based on:

Different surface textures and different sources of raw materials: This may require

different HDP Film transfer parameters.

Varied methods of assembling IC smart cards and proximity cards: These particular

adhesives used to glue a smart chip to a plastic card may react differently to a Transfer Roller‟s pressure and temperature.

Cleanliness of card stock: The HDP process does not eliminate the need to use clean

card stock. The best-looking card always starts with the cleanest card surface. Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself.

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Step

Procedure

1

Test the adhesion quality of the HDP Film to the card by printing sample cards and completing an adhesive tape test.

2

Select the UltraCard IIIs-Glossy PVC if the card is glossy and print a test card.

3

a. Apply a strip of ½ (12mm) wide Scotch-type clear adhesive tape (such as

3M brand 600), at least 2” (50mm) long, firmly across the surface of the

card, pressing out all air bubbles with a fingertip.

b. Remove the tape by smoothly and rapidly (approximately 2 inches/second

(50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card.

(Note: The IPC recommends a minimum of three tests for each card type

evaluation.)

4

Visually examine the card and the strip of tape pulled from the card, to see if any portion of the HDP Film was removed from the card.

If any residue (e.g., oil or grease from fingertips) is present on the card

surface, the evaluation results may be affected. If the printed, transferred HDP Film particles (a) pull away from the card

and (b) adhere to the tape, this indicates that inadequate adhesion of the

HDP Film to the card. Increased heat and Dwell Times are necessary to

resolve this problem.

Samples 1, 2 and 3 show a representation of the adhesion level you can expect.

Result 1: Sample 1 shows a significant transfer to the tape and is an

absolute failure. Result 2: Sample 2 shows that very slight transfer to the tape can be

acceptable without sacrificing overall image durability on matte finish cards. Result 3: Sample 3 shows no transfer to the Tape and is an Absolute

Pass.

5

If the tape test indicates inadequate adhesion, increase the heat setting by 5 degrees, print another card and try the tape test again.

Conducting the Tape Adhesion Test

It is important to conduct tape adhesion tests because Fargo cannot be certain which transfer temperature and Dwell Time will work best (when printing cards other than UltraCard III). (Note: The optimal transfer settings may vary from card type to card type.)

Important! Inadequate time and temperature could produce cards that are more vulnerable to accelerated wear and dye migration. Use sufficient time and temperature to transfer HDP Film to the card to ensure a long lasting, durable card.

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Once the temperature has been increased 4 times (20 degrees), reset

temperature to default and increase the Dwell Time by .5 second. Repeat this process until adequate adhesion is achieved. Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro

inches or less.

This information should be available from the card manufacturer.

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Step

Procedure

1

From the Printer Driver select the desired hopper from which to feed the card.

2

From the Printer Ready screen select the HOPPER icon

3

Cycle between Hopper 1 and Hopper 2 by selecting 1 or 2 from the Printers Display Control Panel.

Click to save

Using the Card Hopper Selection

Use this option to select the Card Input Hopper. There are 2 options for setting the Hopper.

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Step

Procedure

1

Select Portrait to cause the card to print in a vertical orientation.

OR Select Landscape to cause the card to print in a horizontal orientation.

Setting the Orientation

Select either the Portrait or Landscape radio buttons for Orientation.

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Specifying the number of Copies

Specifies the number of copies to be printed.

The upper limit is 10000 and the lower limit is 1.

Selecting the Diagnostics button

This will launch the Diagnostic tool (if installed). The Workbench Utility Program is included on the driver CD. Also see the Workbench Utility Program User Guide located on the driver CD..

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Step

Procedure

1

Install a HDP8500 compatible ribbon in the Printer for the Test Print. The ribbon installed determines the Test Print PRN file sent to the printer.

2

Open the Driver settings. a. From your computer‟s startup menu, select Settings > Printers and Faxes. b. Double click on the HDP8500 Card Printer under the Printer‟s window. c. Select Printing Preferences under the Printer drop-down menu. (Note: This

will bring up the HDP8500 Printing Preferences window.)

3

a. Select the Card tab, and then click on the Test Print button, as shown in

Display A on the next page.

b. When the Test Print button is selected, an image is copied to the Printer.

Printing a Test Print Image

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Selecting the About button

Select the About button to open a dialog box containing the copyright information as well as the

Driver‟s version number and date code.

Selecting the Toolbox button

Select the Toolbox button. See the Section 5: Accessing the Toolbox HELP section for more information and procedures.

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Using the Device Options tab

This section describes the use of the Device Options tab.

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Step

Procedure

1

Use the Supplies checkbox for auto detection of the consumables, which are the Ribbon and, Film. See below.

In the Firmware, the values (representing the installed Ribbon, installed

Transfer Film) are updated on initialization (including each time the cover is closed).

The Firmware compares the Ribbon and, Film values in the PRN file to

the values (it holds regarding the currently installed consumables).

If the values do not match, the LCD displays Wrong Ribbon Error or Wrong Film Error the Driver returns the corresponding error message. See below.

3

When the Supplies checkbox is checked, the following takes place:

Ribbon and Film Type dropdown boxes are inactive and populated with

values of installed supplies. Dual Sided and Options are set to defaults for detected supplies.

Before the Driver initiates each job, it retrieves the consumables values

from the Firmware.

If no Printer is found or no Ribbon is installed, the checkbox is allowed to

be checked. (Note: The previously-chosen Ribbon and Film values will remain. You will see an error message.)

Activating the Device Options tab automatically repopulates the Ribbon

and Film types. (Note: You will see an error message if no Printer found when activating the Device Options tab.)

4

When the Supplies checkbox is not checked or it is de-selected (cleared) from a selected state, the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain (until manually changed).

Detecting Supplies at Print Time Function

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Step

Procedure

1

Adjust to match the Ribbon Type selection with the Ribbon type that is loaded in the Printer.

YMC (Full Color): Yellow, Magenta, Cyan

OR

YMCK (Full Color/Resin Black): Yellow, Magenta, Cyan, Resin Black

OR

YMCKK (Full Color/2 Resin Black): Yellow, Magenta, Cyan, Resin

Black, Resin Black

OR YMCKH (Full Color/Resin Black/Heat Seal): Yellow, Magenta, Cyan,

Resin Black, and Heat Seal

OR YMCFK (Full Color/ Fluorescing /Resin Black): Yellow, Magenta,

Cyan, UV Fluorescing, and Resin Black YMCKI (Full Color/Resin Black/Inhibit): Yellow, Magenta, Cyan, Resin

Black, Inhibit K Resin Black: Resin Black

Adjusting the Ribbon Type

Use the Ribbon Type dropdown menu to match Ribbon type.

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Step

Procedure

1

Allows you to select the film type option that is appropriate for the type of HDP film currently loaded in the Printer.

Select the Clear option to automatically adjust the appropriate transfer

time and temperature to pre-determined defaults. (Note: Select this option to automatically adjust the transfer temperature and the dwell times to defaults when non-custom card type is chosen on Card tab.)

OR

Select the Holographic option to change appropriate internal Printer

settings needed to make the holographic film work. (Note: Select this option to automatically adjust the transfer temperature and the dwell times to defaults when non-custom card type is chosen on Card tab.)

(Note: It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance.)

Adjusting the Film Type

Using the Dual Sided Group Functions

The Dual Sided group checkboxes (shown below) are grayed out if no Flipper is automatically found or if the Dual Sided is manually turned off. See the procedures in this section for more instructions.

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Step

Procedure

1

Select this option in conjunction with any application program that supports a multiple-page document, duplex printing. (Note: The program must be able to send down two or more separate pages to be printed within the same document.)

2

Page 1 will be transferred to the front side of the card. Page 2 will be transferred to the backside of the card. The Printer Driver will always place all odd numbered pages on the front

side of the card and all even numbered pages on the back side with this option selected.

Step

Procedure

1

Select this option to automatically print full-color on the front of a card and resin black on the back of a card (using YMCKK Print Ribbons

If using a YMCKK Ribbon, the front of the card is printed with the YMCK Panels and the back is printed with the second K Panel.

(Note #1: This option is automatically enabled when a YMCKK Ribbon type is selected.)

Using the Dual Sided - Print Both Sides option

Use this option to automatically print on both the front and backside of a card.

Using the Print Both Sides - Split 1 Set of Ribbon Panels option

Use this option to provide the most economical means of printing a dual-sided card since a single set of Ribbon Panels will be split to print both the front and backside of a card.

This option becomes active when Print Both Sides is checked. The Default is active and unchecked except for YMCKK, which is checked.

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(Note #2: This option is not available if using a YMCKH Ribbon

Step

Procedure

1

Select this option:

If you need to print the first page of a two-page document on the

backside of the card

OR

If you need to print the resin black on the chip-side of the Smartcard.

The second page of the document will be printed on the front side of the card.

Step

Procedure

1

Select this option to print only onto the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded. (Note: Load the

Using the Print Both Sides - Print Back Image on Front of Card option

This option becomes active when Print Both Sides is checked. The Default is active and unchecked.

Using the Dual Sided - Print Back Side Only option

Use this option to print only onto the backside of cards. (Note: The Print Back Side Only checkbox default is active and unchecked.)

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cards in the usual fashion.)

When this option is selected, the Print Both Sides option is

automatically disabled.) When attempting to print a two-page document (if Print Back Side Only

is selected), the first page of the document will print on the backside of

the card. The second page of the document will then be printed on the back of a

second card.

Normal print mode (default)

Performance print mode is faster with lower image quality and is most suitable for

minimal color with mostly resin text.

Using the Print Quality

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Step

Procedure

1

Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printedOR

Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed.

Using the Options Group

The functions under the Options Group are described in this section.

Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options

Use this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip.

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Step

Procedure

1

Select this option to ensure no print data will be sent to the Printer (while all encoding instructions will be sent according to how they are configured within the software).

This option also allows you to laminate ONLY.

Using the Disable Printing option

Use this option to disable the printing capabilities of the Printer while still allowing the Printer to encode cards. (Note: This option is useful to encode or re-encode preprinted cards without wasting additional time or printing supplies.)

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Using the Dual Pass and Invert F-Panel Image options

See Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench procedure in the Fargo Workbench Printer Utility section.

Dual Pass option: This refers to the fact that the fluorescing dye can be applied to a

separate panel of HDP Film. (Note: First, the YMC ink is applied to a panel of HDP Film; then, the F and possibly K are applied to a separate panel. If this is not done, the fluorescent ink tends to mix with the YMC colors and lose its fluorescent qualities; it also tends to become visible.)

It is recommended that the user use the default “Dual Pass” option if the fluorescent image

is used in places where other dye is used or if the “Invert F panel” option is selected.

Invert F-Panel option: This refers to the ability to cause light or white areas of the image to

fluoresce and dark colors to remain dark on the printed card when exposed to a UV light. (Note: This was requested because the fluorescent dye color is bright when black light is applied to it. By default, the dark areas of the image will fluoresce on the card and the lighter or white areas will have no dye applied.)

The User can select the Invert F-Panel option to cause the black in the design to show as dark on the card. This option is recommended if the user is printing a photo.

Using the Secure Resin Erase

Resin erase feature - eliminates the personal data traceability on used ribbon panels and

lower the risk of identity theft .

The Yellow, Magenta, Cyan and resin (K) panels are printed like normal. However, prior

to transfer the film is reversed to the previously used film panel and the ribbon is rewound to the beginning of resin (K) panel.

A white noise image is then printed on the resin (K) panel to the used film panel. The film

and ribbon as then backed up again. The white noise image is the printed again but it begins at a different point of the film from the first pass.

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The end result is the ribbon has almost no resin left on it while the film has the

scrambled image.

Only ribbons with the K panel have this option available in the driver.

Using the Encrypt Job Data

• AES256 encryption - protects the data passed from the computer to the printer .

Using the Use Substitute Panel Data

Only ribbons with the F or I panel have this option available in the driver. When „Split Mode‟ is selected in the driver AND the Flipper Module is present;

the first page of the document is printed to the front of the card with the YMC ribbon panel,

the second page is printed on the front of the card with the F ribbon panel , the third page is printed on the back with the K ribbon panel.

When „Split Mode‟ is NOT selected AND the Flipper Module is present;

the first page of the document is printed to the front of the card with the YMC ribbon panel,

the second page is printed on the front of the card with the F ribbon panel ,

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the third page is printed on the back of the card with the YMC ribbon panel, the fourth page is printed on the back of the card with the F ribbon panel.

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Step

Procedure

1

Select the Image Color tab to control the Sharpness, Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan. See both displays in this section. Proceed to related procedures (provided below).

Using the Image Color tab

Use this tab to adjust color properties.

Display A – Image Color tab

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Step

Procedure

1

Select None if color correcting the image for printing has already been done or if using third party color matching software

OR Select System Color Management to allow the Printer Driver to make color

corrections similar to the Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors more radically so the colors in the image will more closely match how they appear on screen.)

Step

Procedure

2

Control the overall darkness and lightness of the dye-sub printed image by adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's box.

Move the slide to the left to cause less heat to be used in the printing

process, thus generating a lighter print.

OR Move the slide to the right to cause more heat to be used, thus

generating a darker print (Note: This slide only affects those images printed with dye-sublimation

Ribbon Panels (YMC).)

Using the Image Quality – Color Matching dropdown

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Step

Procedure

3

Control the amount of heat the Printer uses when printing with the resin black Panel by adjusting the Resin Heat slide.

Move the slide to the left to cause less heat to be used in the printing

process, causing resin images to be lighter or less saturated.

OR Move the slide to the right to cause more heat to be used, causing resin

images to be darker or more saturated.

(Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes.)

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Step

Procedure

4

As needed, return all options to their factory settings by clicking on the

Default button.

Step

Procedure

1

Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin.

OR Select Optimized for Photo when printing photo quality images with resin.

Adjusting for the Resin Dither

Select the appropriate dither method according to the type of image to be printed. (Note: This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK YMCKK and YMCKI Print Ribbon. This is only enabled when using at least one K panel and dual sided enabled, splitting one set of panels.)

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Step

Procedure

1

Click on the Advanced Settings button to bring up the Advanced Image Color window. See below.

2

For the Image Quality slider bar controls, see below. Click OK to accept any variance from the default (for this specific slider bar)

and return to the Image Color tab window. Click Cancel to negate any variance on the slide and return to the Image

Color tab window. Click on the Default button to clear changes back to the default settings for

this window only. In addition, here are further instructions: Sharpness (Default, 0%): Move the slide to the left for (-) or less sharpness.

Move the slide to the right (+) or more sharpness of the printed image. Study the image (on the right) to determine correct sharpness.

Contrast (Default, 0%): Move the slide to the left for (-) or less contrast. Move the slide to the right (+) or more contrast of the printed image. Study the image (on the right) to determine correct contrast.

Gamma (Default, 0%): Move the slide to the left for (-) or less gamma. Move the slide to the right (+) or more gamma of the printed image. Study the image (on the right) to determine correct gamma.

Using the Advanced Image Color window

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Step

Procedure

3

For the Balance slider bar controls, see below. Click OK to accept any variance from the default (for this specific slider bar)

and return to the Image Color tab window. Click Cancel to negate any variance on the slide and return to the Image

Color tab window. Click on the Default button to clear changes back to the default settings for

this window only. In addition, here are further instructions: Yellow Balance (Default, 0%): Move the slide to the left for (-) or less yellow

as an individual color. Move the slide to the right (+) or more yellow as an individual color balance. Study the image (on the right) to determine correct color yellow balance effect.

Magenta Balance (Default, 0%): Move the slide to the left for (-) or less magenta as an individual color. Move the slide to the right (+) or more magenta as an individual color balance. Study the image (on the right) to determine correct color magenta balance effect.

Cyan Balance (Default, 0%): Move the slide to the left for (-) or less cyan as an individual color balance. Move the slide to the right (+) or more cyan as an individual color balance. Study the image (on the right) to determine correct color cyan balance effect.

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Step

Procedure

4

Click on the Default button to clear changes back to the default settings for this window only and NOT for the Advanced Image Color dialog box

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Using the Image Transfer tab

Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The HDP8500 Printing Preferences window has the same Image Color tab functionality as the HDP8500-LC Printing Preferences window.)

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Step

Procedure

1

Adjust the Image Position values by clicking on the Vertical and Horizontal adjustment arrows.

These values ensure that the Cards always remain in the same position

as they travel through the Printer (regardless of image orientation). The Card Illustration (shown in the Image Position box) will flip and rotate

according to the selection of Portrait, Landscape or Rotate 180 Degrees. The outline around the illustration will always remain in the same

Landscape orientation.

Adjusting the Image Position controls

Use the Image Position controls to position the image on a card (to be adjusted).

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Step

Procedure

2

Follow these instructions:

Use the Vertical adjustment to move the image toward the front of the

Printer if a positive number is entered and toward the rear of the Printer

if a negative number is entered OR Use the Horizontal adjustment to move the image toward the card

output side of the Printer if a positive number is entered and toward the

card input side of the Printer if a negative number is entered. (Note: The maximum value for the Vertical and Horizontal adjustments

is ±100 Pixels (10 Pixels = 0.03 (.8mm).)

The display (below) represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered.

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Step

Procedure

1

Transfer Dwell Time Sets dwell time for InTM transfer in seconds per inch Lower limit = 1.0 seconds per inch, Upper limit = 3.0 seconds per inch

UltraCard III - Composite: Default = 2 seconds per inch UltraCard - PVC: Default = 2.0 seconds per inch Custom: Default = 2.0 seconds per inch

2

Transfer Temperature Sets temperature for InTM transfer in Celsius Lower limit = 150.0 Celsius, Upper limit = 210.0 Celsius

UltraCard III - Composite: Default = 2 seconds per inch UltraCard- PVC: Default = 175.0 Celsius Custom: Default = 175.0 Celsius

Step

Procedure

3

Return to the factory default settings for the selected Card Type by clicking on the Default button.

If using cards (that differ from the Card Type Glossy-PVC or Matte-PVC options), select one of the Card Type Custom options.

4

Adjust the dwell time and temperature settings to ensure proper image transfer. Determine the appropriate settings for the card stock by setting the

Adjusting the Transfer Dwell Time and Temperature

Use the Image Transfer option to control of the Transfer Dwell Time and Transfer Temperature.

These settings control the speed and temperature at which printed images are transferred

from the HDP Film to the card. These settings may vary depending on the card type.

The Printer Driver automatically optimizes these settings according to the selection made in

the Card Type option.

Changes made to the Dwell Time and temperature settings are saved for the selected Card

Type option (upon exiting the Printer Driver setup in the Printer‟s Control Panel).

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Transfer Dwell Time and Transfer Temperature to the default settings. Print a card.

a. If the HDP Film is not transferring properly, adjust these settings

accordingly.

OR

b. If the Film is transferring properly, perform a final durability test called the

Tape Test.

For instructions on how to do a tape test, see Conducting the Tape Adhesion Test procedure.

Step

Procedure

1

Click the Card Flattener Enable box. Use the slider to adjust the Temperature, Dwell Time, and Delay OFFSETS. This will adjust the offset between -20 and 20 in increments of 5.

2

The card flattening routine occurs after the card is transferred. The card flattener will have adjustable temp and dwell. Instead of directly setting the flattener temp, the user will be able to select

from a few different offset values from the default speed.

Instead of directly setting the flattener dwell, the user will be able to

select from a few different offset values from the default dwell.

The card flattener will have a 0 to 15 second adjustable delay before the

flattening routine will run after the printing has finished..

The driver will disable the card flattener, if a dual sided job is sent.

3

Use the Default button to reset the Flattener to the default ,- zero, setting.

Using the Flattener Settings

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Step

Procedure

1

Use the Default button to reset the Transfer Dwell Time and Transfer

Temperature to defaults for current Card Type choice.

Using the Default button

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Step

Procedure

1

Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.)

Using the Magnetic Encoding tab

Use these options only if the Printer has an optional Stripe Encoding Module installed. (Note: If no Encoder is detected, the tab is active but all functions are grayed out.)

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HID HDP8500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual