HID HDP8500 User Manual

Printing and Encoding Solutions

FARGO® HDP8500

Industrial Card Printer/Encoder

User Guide

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Section 1: Specifications_____________________________________________________________ 8

Regulatory Compliance _____________________________________________________________________ 8 Agency Listings ____________________________________________________________________________ 8 United States _____________________________________________________________________________ 9 Canada __________________________________________________________________________________ 9

Environmental Protection (China-RoHS) _____________________________________________________ 10 Traditional Chinese RF Emissions and Safety Statements _______________________________________ 11 Taiwan Traditional Chinese _______________________________________________________________ 12 China Simplified Chinese _________________________________________________________________ 12 Japan ________________________________________________________________________________ 14

Korean _______________________________________________________________________________ 14 Technical Specifications ____________________________________________________________________ 15 Functional Specifications ___________________________________________________________________ 19

Section 2: Graphical Display _________________________________________________________ 21

Home Screen ____________________________________________________________________________ 21

System Information Screen Option _________________________________________________________ 26

Process Status _________________________________________________________________________ 27 Main Menu ______________________________________________________________________________ 28

Hopper Selection _______________________________________________________________________ 29

Tools –Diagnostic Self Test Options ________________________________________________________ 30

Tools –Diagnostic Mechanical Test Options __________________________________________________ 31

Sensor Calibration Options _______________________________________________________________ 32

Sleep and Lock Settings __________________________________________________________________ 33

Case Open ____________________________________________________________________________ 33

Station Error ___________________________________________________________________________ 34

Boolean Setting ________________________________________________________________________ 35

Settings Keypad ________________________________________________________________________ 35

Pin Keypad ____________________________________________________________________________ 36

Security Keypad ________________________________________________________________________ 37

Text Button Select ______________________________________________________________________ 37

Notification List ________________________________________________________________________ 38

Menu Detail List ________________________________________________________________________ 38

Consumable Status _____________________________________________________________________ 39

Integer Selection _______________________________________________________________________ 39

Confirmation __________________________________________________________________________ 40

Card Counter __________________________________________________________________________ 40

Help Screen ___________________________________________________________________________ 41

Section 3: Setup and Installation Procedures___________________________________________ 42

Inspection – HDP8500 _____________________________________________________________________ 42

Unpacking the Printer. ___________________________________________________________________ 42

Choosing a Good Location ________________________________________________________________ 42

About Moisture Condensation ____________________________________________________________ 42

Loading the HDP Transfer Film ____________________________________________________________ 43

Loading the Ribbon _____________________________________________________________________ 45

Loading the Card Cleaning Roller __________________________________________________________ 47

Loading the Overlaminate ________________________________________________________________ 49

Loading the Blank Cards _________________________________________________________________ 51

Installing the Card Output Hopper _________________________________________________________ 53

Connecting Power to HDP8500 Printer and/or Lamination Module _______________________________ 53

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Printer Driver Installation Procedures _________________________________________________________ 54

Section 4: Printer Driver Operations _________________________________________________ 55

Using the Card tab ________________________________________________________________________ 55

Selecting the Card Size ___________________________________________________________________ 56

Selecting the Card Type __________________________________________________________________ 57

Printing on Alternate Card Stocks __________________________________________________________ 59

Conducting the Tape Adhesion Test ________________________________________________________ 60

Using the Card Hopper Selection __________________________________________________________ 62

Setting the Orientation __________________________________________________________________ 63

Specifying the number of Copies __________________________________________________________ 64

Selecting the Diagnostics button ___________________________________________________________ 64

Printing a Test Print Image _______________________________________________________________ 65

Selecting the About button _______________________________________________________________ 66

Selecting the Toolbox button _____________________________________________________________ 66 Using the Device Options tab _______________________________________________________________ 67

Detecting Supplies at Print Time Function ___________________________________________________ 68

Adjusting the Ribbon Type _______________________________________________________________ 69

Adjusting the Film Type __________________________________________________________________ 70

Using the Dual Sided Group Functions ______________________________________________________ 70

Using the Dual Sided - Print Both Sides option ________________________________________________ 71

Using the Print Both Sides - Split 1 Set of Ribbon Panels option __________________________________ 71

Using the Print Both Sides - Print Back Image on Front of Card option _____________________________ 72

Using the Dual Sided - Print Back Side Only option ____________________________________________ 72

Using the Print Quality___________________________________________________________________ 73

Using the Options Group _________________________________________________________________ 74

Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options __________________________ 74

Using the Disable Printing option __________________________________________________________ 75

Using the Dual Pass and Invert F-Panel Image options _________________________________________ 76

Using the Secure Resin Erase _____________________________________________________________ 76

Using the Encrypt Job Data _______________________________________________________________ 77

Using the Use Substitute Panel Data________________________________________________________ 77 Using the Image Color tab __________________________________________________________________ 79

Using the Image Quality – Color Matching dropdown __________________________________________ 80

Adjusting for the Resin Dither _____________________________________________________________ 82

Using the Advanced Image Color window ___________________________________________________ 83 Using the Image Transfer tab ________________________________________________________________ 86

Adjusting the Image Position controls ______________________________________________________ 87

Adjusting the Transfer Dwell Time and Temperature __________________________________________ 89

Using the Flattener Settings ______________________________________________________________ 90

Using the Default button _________________________________________________________________ 91 Using the Magnetic Encoding tab ____________________________________________________________ 92

Using the Encoding Mode dropdown list ____________________________________________________ 93

Selecting the Coercivity/Magnetic Track ____________________________________________________ 95

Reviewing the Shift Data Left Function ______________________________________________________ 96

Using the Character Size buttons __________________________________________________________ 96

Using the ASCII Offset dropdown list _______________________________________________________ 97

Using the Bit Density dropdown list ________________________________________________________ 97

Using the LRC Generation dropdown list ____________________________________________________ 98

Using the Character Parity Mode dropdown list ______________________________________________ 99

Reviewing the ISO Track Locations ________________________________________________________ 100

Sending the Track Information ___________________________________________________________ 101

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Reviewing the Sample String _____________________________________________________________ 102

Reviewing the ASCII Code and Character Table ______________________________________________ 103

Using the Default button ________________________________________________________________ 104 Using the Lamination tab __________________________________________________________________ 105

Selecting the Lamination Position _________________________________________________________ 106

Adjusting the Lamination Speed - Transfer Dwell Time ________________________________________ 106

Selecting the Lamination Side dropdown menu ______________________________________________ 106

Selecting the Lamination Type ___________________________________________________________ 107 Using the K Panel Resin tab ________________________________________________________________ 108

Using the Click and Drag capability ________________________________________________________ 109

Selecting “inches or mm” radio button ____________________________________________________ 109

Using the Add and Delete buttons ________________________________________________________ 109

Selecting the Full Card __________________________________________________________________ 110

Selecting the Defined Area and Undefined Area _____________________________________________ 110

Selecting the Print YMC under the K and Print K Only options __________________________________ 111 Using the Printer Supplies tab ______________________________________________________________ 112

Reviewing Information on the Supplies tab _________________________________________________ 113

Section 5: Accessing the Toolbox ____________________________________________________ 114

Selecting the Configuration tab _____________________________________________________________ 115

Using the Optional Printer Features Group Box ______________________________________________ 116

Using the Event Monitoring Group Box ____________________________________________________ 116

Reviewing the Ribbon Low message _______________________________________________________ 117

Reviewing the Laminate Low Message _____________________________________________________ 117

Using the Film Low message _____________________________________________________________ 117

Selecting the LCD Display Language _______________________________________________________ 118

Using the Printer LCD Display to set the language ___________________________________________ 118

Using the Driver to set the language_______________________________________________________ 119 Selecting the Calibrate Laminator tab ________________________________________________________ 120 Selecting the Calibrate Film tab _____________________________________________________________ 121 Selecting the Calibrate Ribbon tab __________________________________________________________ 122 Selecting the Clean Printer tab _____________________________________________________________ 123 Selecting the Advanced Settings tab _________________________________________________________ 125

Setting the Printhead Resistance _________________________________________________________ 126

Using the Print LOF (Left of Form) Option __________________________________________________ 126

Using the Image Darkness Option _________________________________________________________ 127

Using the Print TOF (Top of Form) Option __________________________________________________ 128

Using the Mag Top of Form Option________________________________________________________ 129

Using the Transfer TOF (Top of Form) Option _______________________________________________ 130

Using the Transfer EOF (End of Form) Option _______________________________________________ 131

Using the Transfer Temp Offset Option ____________________________________________________ 131

Using the Encoder Flip Angle Option ______________________________________________________ 132

Using the Print Flip Angle Option _________________________________________________________ 132

Using the Ribbon Print Take-up Tension Option _____________________________________________ 132

Using the Ribbon Print Supply Tension Option _______________________________________________ 132

Using the Film Print Take-up Tension Option ________________________________________________ 133

Using the Resin Heat Adjust Option _______________________________________________________ 133

Using the Sleep Time Option _____________________________________________________________ 133

Using the Blush Point Option ____________________________________________________________ 134

Using the LCD Contrast Option ___________________________________________________________ 134

Using the Film Supply Transfer Tension Option ______________________________________________ 134

Using the Film Take-up Transfer Tension Option _____________________________________________ 134

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Using the Film Print Supply Tension Option _________________________________________________ 135

Using the Cleaning rate Option ___________________________________________________________ 135

Using the Film Print Cooling Level Option __________________________________________________ 135

Using the Film Transfer Cooling Level Option ________________________________________________ 135

Using the EAT Disable Option ____________________________________________________________ 136

Using the Enable Ribbon Wrinkle Compensation Option_______________________________________ 136

Using the Standby Time Option __________________________________________________________ 136

Using the BEEP disable Option ___________________________________________________________ 136

Using the I Panel Heat Offset Option ______________________________________________________ 136

Using the Holo Transfer Offset Option _____________________________________________________ 136

Using the Standby Temp Option __________________________________________________________ 136

Using the Mag Hi-Co Voltage Offset Option _________________________________________________ 137

Using the Mag Lo-Co Voltage Offset Option _________________________________________________ 137

Using the Mag Flipper Angle Offset Option _________________________________________________ 137

Using the Fluorescent (F) Panel Heat Offset _________________________________________________ 137

Using the Lamination End of Form Option __________________________________________________ 137

Using the Lamination Temp Offset Option _________________________________________________ 137

Using the Lamination Bottom Takeup Option _______________________________________________ 137

Using the Lamination Top Takeup Option __________________________________________________ 137

Using the Lamination Card Backup Option __________________________________________________ 138

Using the Lamination Card Length Option __________________________________________________ 138

Using the Lamination Fan Speed Option____________________________________________________ 138

Using the Lamination Peel Off Delay Option ________________________________________________ 138

Reviewing the No Printer Connected error message __________________________________________ 138

Warming Time Delay ___________________________________________________________________ 139

Power On Ribbon Film Skip ______________________________________________________________ 139

Flipper Reject Angle ____________________________________________________________________ 139

Input Hopper Home Offset ______________________________________________________________ 139

Input Hopper Mag Offset _______________________________________________________________ 139

Transfer Image Length __________________________________________________________________ 139

Transfer Cooling Delay __________________________________________________________________ 139

Ribbon Factory Take-up _________________________________________________________________ 140

Ribbon Factory Supply __________________________________________________________________ 140

Film Factory Take-up ___________________________________________________________________ 140

Film Factory Supply ____________________________________________________________________ 140

Reviewing the Value outside the Range error message ________________________________________ 140

Section 6: Fluorescent Panel Usage __________________________________________________ 141

Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench _____________________ 141 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application _____________________ 147

Section 7: Inhibit Panel Usage ______________________________________________________ 149

Using Inhibit Panel (via the Fargo Workbench Printer Utility) _____________________________________ 149 Using Inhibit Panel with an Application _______________________________________________________ 151

Generating Text Objects ________________________________________________________________ 151

Rendering Print Jobs ___________________________________________________________________ 152

Using the Test Print ____________________________________________________________________ 157

Troubleshooting the Inhibit Panel _________________________________________________________ 158

Section 8: General Troubleshooting _________________________________________________ 159

Troubleshooting - LCD and Printer Error Message Tables. ________________________________________ 159

How to use the LCD Error Message Table (example provided) __________________________________ 160 Troubleshooting with the LCD Error Message Table ____________________________________________ 161

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Troubleshooting the Printer Error Message Table ______________________________________________ 172 Communications Errors ___________________________________________________________________ 182

Resolving the Communication Errors ______________________________________________________ 182

Printing a Test Image using the Workbench Diagnostic ________________________________________ 184

Reviewing the Alignment Self Test Card ____________________________________________________ 185

Reviewing the Magnetic Self Test _________________________________________________________ 185

Reviewing the YMCK Self Test ____________________________________________________________ 186

Reviewing the Color Bars Self Test ________________________________________________________ 186

Reviewing the Device Settings Self Test ____________________________________________________ 187

Reviewing the Resin Self Test ____________________________________________________________ 187 Using the Test Print ______________________________________________________________________ 188

Section 9: Packing the Card Printer __________________________________________________ 189

Section 10: Firmware Updates _____________________________________________________ 190

Upgrading the Main Firmware with the Workbench Printer Utility _________________________________ 190

Section 11: HID Global Technical Support _____________________________________________ 192

Contacting Technical Support ____________________________________________________________ 192

Finding out when a Fargo Card Printer was manufactured _____________________________________ 192

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Date

Description

Document Version

05//2012

HDP8500 Industrial Card Printer/Encoder User Guide

1.0

9/2012

HDP8500 Industrial Card Printer/Encoder User Guide Corrected Clean Card Part Number to 082139

1.1

North America

Europe, Middle East and Africa

15370 Barranca Parkway Irvine, CA 92618 USA Phone: 800 237 7769 Fax: 949 732 2120

Phoenix Road Haverhill, Suffolk CB9 7AE England Phone: +44 1440 714 850 Fax: +44 1440 714 840

Asia Pacific

19/F 625 King‟s Road North Point, Island East Hong Kong Phone: 852 3160 9800 Fax: 852 3160 4809

support.hidglobal.com

Trademarks

HID GLOBAL, HID, the HID logo, iCLASS and SIO are the trademarks or registered trademarks of HID Global Corporation, or its licensors, in the U.S. and other countries.

Revision History

Contacts

Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:

Hid Global Support Services 6533 Flying Cloud Drive Eden Prairie, MN 55344 (USA) (866)607-7339 Ext #6 FAX: (952) 946-8492

www.hidglobal.com

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

The Card Printer is listed under UL 60950-1 (2nd edition) INFORMATION TECHNOLOGY EQUIPMENT

Note: This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc, 3.3A minimum

CSA

The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-07 2nd edition

File Number: E145118

FCC

The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device.

CE The Card Printer has been tested and complies with EN300330-1, EN300-330-2, EN301-489-1, EN60950-1:2006 + A11:2009

(Note: Based on the above testing, the Printer manufacturer certifies that the Card Printer complies with the following of the European Community and has placed the CE mark on the Card Printer.)

LVD 2006/95/EC, EMC 2004/108/EC, R&TTE 1999/5/EC, ROHS 2002/95/EC

Environmental

Power supply Efficiency level V minimum, RoHS, China RoHS

Emissions Standards

FCC Part 15 Class A, RSS-GEN, RSS 210 ,CNS 13438, EMC 2004/108/EC, R&TTE 1999/5/EC,GB9254-2008, GB 17625

Safety Standards

UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 2nd edition, LVD 2006/95/EC,GB4943, CNS14336

Section 1: Specifications

The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP8500 Card Printer User Guide.

Regulatory Compliance

Agency Listings

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

United States

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause

undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; in which case, you is required to correct the interference at his own expense.

The user‟s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user‟s authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form.

Canada

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Caution: Changes or modifications not expressly approved by the party responsible

for compliance could void the user‟s authority to operate the equipment.

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Environmental Protection (China-RoHS)

Environmental Protection Use Period is based on the product being used in an office environment.

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Traditional Chinese RF Emissions and Safety Statements

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

符号

涉及安全的重要过程

危险：

如果不遵循这些安装指南进行操作，可能会导致重伤，甚

至死亡。

可能引发安全问题的信息由警告符号（如左图所示）来表

示。

为了确保人身安全，在执行前面带有此符号的操作之

前，请先阅读下面的安全消息。

为了确保人身安全，除非另有规定，否则在执行维修过

Taiwan Traditional Chinese

經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得

擅自變

更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得

影響飛

航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干

擾時方

得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射

頻電機

須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

China Simplified Chinese

安全消息（请仔细阅读）

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

程前，始终应断开电源。

小心：

此设备为静电敏感设备。如果暴露在静电电流下，可能会

损坏设备。

可能引发静电安全问题的信息由警告符号（如左图所示）

来表示。

为了防止设备或介质受损，在执行前面带有此符号的操

作之前，请先阅读下面的安全消息。

为了防止设备或介质受损，请在处理电路板和打印头部

件中或附近的电缆时，遵守所有规定的静电放电 (ESD) 过程。

为了防止设备或介质受损，请始终佩带适当的个人接地

设备（例如，已接地避免出现潜在损坏的高质量腕

带）。

为了防止设备或介质受损，除非另有规定，否则在执行

任何维修过程前，始终应将色带和证卡与打印机分离。

为了防止设备或介质受损，在操作打印机前，请取下手

指和手上的珠宝饰物，并将手上的油渍和污渍彻底清洗

干净。

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Japan

この装置は総務省の型式指定を受けています。"

(総務省指定番号は第 AC-ｘｘｘｘｘ号です)

本製品は電波を使用した RFID 機器の読み取り・書き込み装置です。

そのため使用する用途・場所によっては、医療機器に影響を与える恐れが

あります

Korean

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Print Method

HDP Dye-Sublimation/ Resin Thermal Transfer

Print Resolution

300 dpi (11.8 dots per mm)

Print Colors

Up to 16.7 million and 256 shades per pixel

Print Ribbon Options

HDP8500 (prints or images):

Full-color, YMC*, 750 prints Full-color with resin black, YMCK*, 500 prints Full-color with two resin black panels, YMCKK*, 500 prints Full-Color – Half Panel YMCK*, 1000 prints Full-color with resin black and heat seal panel for difficult-

to-print surfaces, YMCKH*, 500 prints

Full-color with resin black and inhibit panel for signature or

other non-printing areas, YMCKI*, 500 prints

Full-color with fluorescing and resin black, YMCFK*, 500

prints

Resin black, K, 3000 prints

* Indicates the Ribbon type and the number of Ribbon panels printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, H=Heat Seal , I= Inhibit, and F=Fluorescing

HDP Film Options

System Capability - HDP Film Options:

Clear (1,500 prints) Standard Holographic (500 prints) Custom Holographic, special order (500 prints)

Overlaminate Options

Overlaminate options:

Thermal Transfer Overlaminate, .25 mil thick, 500 prints PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250

prints (PolyGuard available in a CR-80 patch size)

All overlaminates available in clear, standard holographic

design or custom holographic design

Print Speed in Batch Mode-Normal mode

Batch Mode: Performance

Normal

Technical Specifications

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Print Mode

Mode

YMC

24 seconds per card/ 150 cards per hour

29 seconds per card/ 124 cards per hour

YMCK

29 seconds per card/ 124 cards per hour

35 seconds per card/ 103 cards per hour

YMCKK

40 seconds per card/ 90 cards per hour

49 seconds per card/ 73 cards per hour

YMCK+Lam

34 seconds per card/ 106 cards per hour

40 seconds per card/ 90 cards per hour

YMCKK+Lam

48 seconds per card/ 75 cards per hour

55 seconds per card/ 65 cards per hour

Power Source Voltage, Amp & Frequency

Supply Voltage/Amp:

100-240 VAC, 3.5 A MAX Supply Frequency: 50 Hz and 60 Hz

Power Supply

Printer- two (2) internal heavy duty power supplies Laminator- one (1) internal heavy duty power supply

Dual Input Hopper

Two (2) Input Hoppers included:

Input Hopper supports 200 count card each

Card Exception Feed

standard

Card Input Capacity

400 – (.030” / .762 mm) cards (Dual input Hoppers with 200 cards each)

Card Output Capacity

Concealed/tinted output bin, lockable access and attachment to printer , 200 card minimum

.030” ( 30 mil) to .050” (50 mil) (.762 mm to 1.27 mm)

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Reject Area Capacity

15 cards capacity, lockable (.030” and .762mm)

Card Materials and Types

ABS Laminated PVC PET PETG Proximity Smart Cards Mag Stripe cards Optical memory cards Polycarbonate

Card Thickness

System will be compatible with card thicknesses from 20-

50 mil

Print only: .020” (20 mil) to .050” (50 mil) / .762mm to

1.27mm

Print/Lamination: .030” (30 mil) to .050” (50 mil) / .762mm

to 1.27mm

Card Sizes Supported

CR-80 (3.452”L x 2.204”W and 87.7mmL x 56mmW).

Memory

32 MB RAM

Card Cleaning Roller

Automatically cleans cards for higher print quality. Replaceable biodegradable cleaning roller

Card Cleaning

Printer will use 2 integrated cleaning stations. Laminator will use 3 integrated cleaning station.

Cleaning Prompt

3000 cards default. Interval is adjustable.

Display

3.2 “ Touchscreen Graphical Display

MS Windows Compatibility

Windows XP Server 2003 Vista (32 & 64 bit) Windows Server (32 & 64 bit) Windows 7 (32 & 64 bit) Windows 2008 R1 R2

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Magnetic Stripe Encoding (Options)

Dual high- and low-Coercivity Tracks 1, 2 and 3 ISO Mag Encoding JIS 2 Mag Encoding Custom Encoding Raw Binary Encoding

E card

Omnikey 5125 Proximity Encoder Omnikey 5121 Encoder Magnetic Encoder Contact Encoder

Single Wire Encryption Options

Contactless Smart Card Encoder (HID iCLASS and

MIFARE)

Contact Smart Card Encoder reads from and writes to all

ISO7816-1 and 2 and 3 and 4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards

Prox Card Reader (HID read-only)

Encryption

AES-256 data

USB Connection

USB 2.0 standard

Ethernet Connection

Ethernet standard

System Requirements

x86 based PC or compatible, Windows XP, Windows 2003, Windows Vista, Windows 2008, or Windows 7

500MHz computer with 256MB of RAM or higher, 500MB free hard disk space or higher

Operating Conditions

Operating Temperature: 65° to 90° F and 18° to 32° C Humidity: 20 - 80% non-condensing

Dimensions

28.2 “ width x 14.0 “ depth x 15.5” height –Printer only

Ship Weight

Printer: 61 lbs. Laminator: 30 lbs.

Warranty

Printer- 3 years Printhead Lifetime ; unlimited passes Extended Warranty available No On-Call Express offered

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Component

Description

Card Cartridge

Load blank cards into this Cartridge.

Card Output Hopper

Stores 200 cards.

Card Lamination Module

Works in conjunction with the Printer to apply a variety of different overlaminates to printed cards, providing increased card durability and security.

Will laminate in either the single or dual side (simultaneous) process (Note: When printing a batch of cards, the Printer can be encoding

and printing one card while the Lamination Module laminates another card.)

Display

3.2” AVGA TFT LCD w/ Resistive Touch Overlay

Printhead

The component of the Printer that actually does the printing.

USB Interface

Connect to the Windows PC USB port

Hardware Accessories & Connectivity

Each model has multiple cords and connectors.

US power cord EU power cord USB cable (2.0) Ethernet

Print Modes

There are two print modes (Performance and Normal )

Normal print mode (default) Performance print mode is faster with lower image quality and is

most suitable for minimal color with mostly resin text.

Resin Scramble (OPTIONAL)

The system can hide any information printed with the resin panel.

Edge-to-Edge Printing

Prints over the edge on CR-80 cards. Color Profile

System Color Management & None

Functional Specifications

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Card Flattener (OPTIONAL)

Fully adjustable temp dwell The card flattening routine occurs after the card is transferred but

before lamination.

The card flattener has an adjustable temp and dwell. You can select from different offset values from the default temp. You can select from different offset values from the default dwell. The card flattener has a 0 to 15 second adjustable delay before

the flattening routine will run.

The driver can disable the card flattener, if a dual sided job is

sent.

Recommended for heat sensitive PVC cards.

Locks

Hardware locks are a standard feature.

Mechanical and key locks are used to secure the doors on the

input card cartridges, the access door to the printer, the access door to the Laminator and the output card Hopper.

The input card cartridges are manually secured to the printer

mechanism via toggle latch located inside the access door of the printer.

The Printer and Laminator include a compatible hole with a

Kensington lock.

The printer and Laminator include threaded hardware.

Andon Light (OPTIONAL)

4-Color Andon Light option. Each color is controlled separately. The four colors indicate the following:

Red: A printer error has occurred or operator intervention is

needed. Blue: Printer has run out of materials (film, ribbon or cards) Green: Normal Printer operation. Orange: User intervention is needed soon. Printer materials are

low or the printer needs to be cleaned.

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Click this icon to get to the System Information Screen

System Information Screen Option.

This is the Notification Icon which shows status and error messages

Notification Icons

These are the icons displayed in the notification area.

Section 2: Graphical Display

Home Screen

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Laminator configuration (if displayed is installed)

Laser Engraver (if displayed is installed)

HID Printer

Encoder (if displayed is installed)

Icon shows status is PROBLEM Press the Station icon to open the Station Details screen,

which provides more detail about the station status.

Icon shows status is BUSY Press the Station icon to open the Station Details screen,

which provides more detail about the station status.

Icon shows status is READY Press the Station icon to open the Station Details screen,

which provides more detail about the station status.

Home Screen ( continued)

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Printer lock

Hopper Select Ribbon Film Laminate levels shown

Card Count

Setup Menu

Home Screen ( continued)

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Home Screen

Back one level

HELP

The side buttons allow vertical scrolling when the current screen accommodates multiple lines.

Home Screen ( continued)

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Note: Select the desired option to view information

Serial Number Model Name Printer Firmware Laminator Firmware Display Firmware MAC Address IP Address Ribbon Type Film Type Lam 1 Type Lam 2 Type Mag Encoder Smart Encoder Prox Encoder Mifare Encoder iCLASS Encoder Laminator Flipper Card Count Pass Count Transfer Count

System Information Screen Option

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

While the printer is working, the Notification icon shows a moving gear .

Each Station icon shows a progress bar with its current progress

in the job

A global pause button is shown.

Process Status

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Printer Settings

For details see:

Selecting the Advanced Settings tab

Printer Transfer Laminator Mag Encoding Flipper Hopper (see Display A below for details) Display Network Language

Tools

Diagnostics Self Test (see Display B below for details) Mechanical Test (see Display C below for

details)

Cleaning the Printer

Firmware Upgrade (use the

Workbench Utility Program)

Sensor Calibration

Calibration ( see Display D below for details)

Ribbon Sensor

Main Menu

Press the Setup Menu Icon on the Home Screen to access the Main Menu

Icon Name Options Included

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Film Sensor Mag Sensor Lamination Sensor

Lock and Sleep settings

See Display E below for details

Sleep Time Stand-by Time Stand-by Temp Display Sleep Time Change password

Hopper selection screen allows the user to change the hopper where cards are fed from.

Green indicates the selected hopper, also shows cancel and save buttons.

Main Menu (continued)

Hopper Selection

Display A

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

Alignment Test YMC Color Bar Test Magnetic Test YMCK Test Standard Resin Test Printer Settings card Color Photo Test

Main Menu (continued)

Display B

Tools –Diagnostic Self Test Options

HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1

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