This document may not be reproduced, disseminated or republished in any form without the prior
written permission of HID Global Corporation.
Trademarks
HID GLOBAL, HID, the HID logo, and FARGO are the trademarks or registered trademarks of HID
Global Corporation, or its licensors, in the U.S. and other countries.
Contacts
For additional offices around the world, see www.hidglobal.com corporate offices.
Americas and CorporateEurope, Middle East and Africa (EMEA)
Page ii
611 Center Ridge Drive
Austin, TX 78753
USA
Phone: 866 607 7339
Fax:949 732 2120
Haverhill Business Park Phoenix Road
Haverhill, Suffolk CB9 7AE
England
Phone: 44 (0) 1440 711 822
Fax:44 (0) 1440 714 840
Asia PacificBrazil
Condomínio Business Center
19/F 625 King’s Road
North Point, Island East
Hong Kong
Phone: 852 3160 9833
Fax:852 3160 4809
Av. Ermano Marchetti, 1435
Galpão A2 CEP 05038-001
Lapa - São Paulo/SP
Brazil
Phone: 55 11 5514-7100
Fax:55 11 5514-7109
HID Global Customer Support: hidglobal.com/customer-service
This User Guide covers the information required to setup, install, and configure the printer driver
options.
The following topics are covered in this User Guide:
Chapter 1: Introduction and Specifications
Chapter 2: Hardware User Interface
Chapter 3: Printer Preferences
Chapter 4: ToolBox
Chapter 1
Chapter 5: Troubleshooting
Chapter 6: Cleaning
Chapter 7: Firmware Updates
1.1Using this Document
Links are displayed in italic text. If the user clicks on a link, they will “jump” to that section in the
document.
Hyperlinks to link to outside information are in underlined blue. Clicking one of these will open a
webpage or another document the link “points” to.
November 2014PLT-01277, Version: 1.2
Introduction and Specifications Page 1-2
1.2Specifications
This section provides specific information on the Regulatory Compliances, Agency Listings, Technical
Specifications and Functional Specifications for the C50 Card Printer.
1.2.1Regulatory Compliance
The Card Printer is listed under UL 60950-1 (2nd edition) Information Technology
Equipment
UL
File Number: E145118
Note: This product is intended to be supplied by a Listed Power Unit marked Class 2
and rated for 24Vdc, 3.3A minimum.
CSA
FCC
CE
Environmental
1.2.1.1Agency Listings
Emissions and
Immunity
Standards
Safety Standards
Additional Agency
Listings
The Printer manufacturer has been authorized by UL to represent the Card Printer as
CSA Certified under CSA Standard C22.2 No. 60950-1-07 2
File Number: E145118
The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class
A digital device.
The Card Printer has been tested and complies with EN300-330-1, EN300-330-2,
EN301-489-1, EN301-489-3, EN55022 class A, EN55024, EN6100-3-2, EN6100-3-3,
EN60950-1.
Note: Based on the above testing, the Printer manufacturer certifies that the Card
Printer complies with the following European Council Directives and has placed the CE
mark on the Card Printer.
ENERGY STAR, RoHS2, China RoHS, Power supply Efficiency level V minimum
FCC Part 15 Class A, RSS-GEN, RSS 210, CNS 13438, EN55022 Class A, EN55024,
EN6100-3-2, EN6100-3-3, EN300-330-1, EN300-330-2, EN301-489-1, EN301-489-3,
GB9254, GB 17625
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
1.This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference; in which case, this interference is required to be corrected at the users expense.
IMPORTANT: Changes or modifications to an intentional or unintentional radiator not expressly
approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
1.2.1.3Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
㢨 ὤὤ⏈ 㛹ⱨ㟝 Oh Ἵ P 㤸㣄䑀 㤵䚝ὤὤ⦐㉐ 䑄⬘㣄 ❄⏈ ㇠㟝㣄⏈ 㢨 㥄㡸 㨰㢌䚌㐐Ὤ ⵈ⢰⮤ S ᴴ㥉 㞬㢌 㫴
㜡㜄㉐G㇠㟝䚌⏈Gᶷ㡸G⯝㤵㡰⦐G䚝⏼␘ U
November 2014PLT-01277, Version: 1.2
Introduction and Specifications Page 1-4
1.3Safety Messages
1.3.1Safety Messages - United States
SymbolCritical Instructions for Safety Purposes
Danger:
ESD:
Caution:
Failure to follow these guidelines results in personal injury or death.
To prevent personal injury or death:
• Reference the following safety messages before performing an operation.
• Always remove the power cord prior to performing repair procedures, unless otherwise
specified.
• Ensure only qualified personnel perform these procedures.
This device is electro statically sensitive. The device may be damaged if exposed to static
electricity discharges.
To prevent damage:
• Reference the following safety messages before performing an operation.
• Observe all established Electrostatic Discharge (ESD) procedures while handling cables
in or near the Circuit Board and Printhead Assemblies.
• Always wear an appropriate personal grounding device.
• Always remove the Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
• Remove jewelry and thoroughly clean hands before working on the Printer.
This symbol warns of an electrical hazard that could result in personal injury or death.
PLT-01277, Version: 1.2November 2014
Page 1-5Introduction and Specifications
1.3.2Safety Messages - French
SymboleInstructions critiques visant la Sécurité
Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou la
Danger:
ESD:
mort.
Pour éviter des lésions corporelles ou la mort:
• Rapportez-vous aux avis suivants de sécurité avant de procéder à une opération.
• Retirez toujours le câble d’alimentation avant d’effectuer des procédures de réparation,
sauf spécification contraire.
• Assurez-vous qu’uniquement des personnes qualifiées réalisent des procédures.
Ce dispositif est sensible à l’électricité statique. Il peut souffrir des dommages s’il est exposé
à des décharges électrostatiques.
Pour éviter des dommages:
• Rapportez-vous aux messages suivants avant de procéder à une opération.
• Suivez toutes les procédures de Décharges Electrostatiques (ESD) en vigueur durant le
maniement des câbles dans ou à proximité des Ensembles de Cartes de Circuit
Imprimé et Tête d’Impression.
• Portez toujours un dispositif de mise à la terre personnelle appropriée.
• Retirez toujours le ruban et les Cartes de l’Imprimante avant d’effectuer toute
réparation, sauf spécification contraire.
• Retirez tous bijoux et lavez soigneusement vos mains avant de travailler à l’Imprimante.
Attention:
Ce symbole est un avis de péril électrique passible de résulter en lésion corporelle ou mort.
Use only at altitudes not more than 2000m above sea level.
ӵ䘲⭘Ҿ䶎✝ᑖ≄ىᶑԦлᆹޘ֯⭘
⧟ຳ؍ᣔ ѝഭ 5R+6
⧟؍֯⭘ᵏᱟสҾᵜӗ૱⭘Ҿ࣎ޜ⧟ຳDŽ
Environmental Protection Use Period is based on the product being used in an office
environment.
November 2014PLT-01277, Version: 1.2
Introduction and Specifications Page 1-8
1.4Technical Specifications
TermFunction
Print MethodDye Sublimation / Resin Thermal Transfer
Print resolution300 dpi (11.8 dots/mm); continuous tone
ColorsUp to 16.7 million colors / 256 shades per pixel
Print Ribbon Options
Print Speed
• Full-color with resin black and overlay panel, YMCKO*, 250 prints
• Resin black (standard and premium), 1000 prints
• Resin green, blue, red, white, silver and gold, 1000 prints
• Rewrite technology – No ribbon is required
* Indicates the Ribbon type and the number of Ribbon panels printed where
Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay, F=Fluorescing Resin
• 7 seconds per card (K*)
• 24 seconds per card (YMCKO*)
• Print speed indicates an approximate batch print speed and is measured
from the time a card feeds into the printer to the time it ejects from the
printer.
• Print speeds do not include encoding time or the time needed for the PC
to process the image.
• Process time is dependent on the size of the file, the CPU, amount of RAM
and the amount of available resources at the time of the print.
* Indicates the ribbon type and the number of ribbon panels printed where
Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay, F=Fluorescing Resin
Card Size and Types
Supported
Accepted Standard Card
Sizes
Accepted Card Thickness
Accepted Card Types
Input Hopper Card
Capacity
Output Hopper Card
Capacity
Card CleaningEach ribbon cartridge includes a new card-cleaning roller.
Printer Memory32MB RAM
Operating Systems
InterfaceUSB 2.0
• CR-80 (3.375 in. L x 2.125 in. W / 85.6mm L x 54mm W)
• CR-79 (3.313 in. L x 2.063 in. W / 84.1mm L x 52.4mm W
• CR-80 edge-to-edge (3.36 in. L x 2.11 in. W / 85.3mm L x 53.7mm W)
• CR-79 (3.3 in. L x 2.04 in. W / 8 3.8mm L x 51.8mm W)
• 10 mil
• 20 mil
• 30 mil
• 40 mil
• PVC or polyester cards with polished PVC finish
• Monochrome resin required for 100% polyester cards
• Optical memory cards with PVC finish
• Rewrite
50 Cards (.030 in. / .762 mm) + Manual Feed
30 cards (.030 in. / .762 mm)
Windows® XP/Vista™ (32 bit & 64 bit)/Server 2003 & 2008/Windows® 7 (32 &
64 bit)/Windows® 7(32 & 64 bit)/Linux®/MAC® OS X 10.5, 10.6, 10.7, 10.8
PLT-01277, Version: 1.2November 2014
Page 1-9Introduction and Specifications
TermFunction
Operating Temperature65° F to 80° F (18° C to 27°C)
Humidity20-80% non-condensing
Dimensions8.8 in. H x 13.7 in. W x 7.9 in. D (224mm H x 348mm W x 201mm D)
Weight7.5 lbs. (3.4 Kg)
Agency Listings
Supply Voltage100-240 VAC, 1.6 A
Supply Frequency50 Hz / 60 Hz
Warranty
OptionsPrinter Cleaning Kit
SoftwareFARGO Workbench™ Diagnosis Utility
DisplayStatus indicated by button color (red or blue), flashing, always on or always off.
Safety: UL 60950-1, CSA C22.2 (60950-1), and CE; EMC; FCC Class A, CRC
c1374, CE (EN 55022 Class A, EN 55024), CCC, BSMI, KCC
Printer – Two years
Printhead – Two years, unlimited pass with UltraCard®
November 2014PLT-01277, Version: 1.2
Introduction and Specifications Page 1-10
1.5Functional Specifications
This card printer utilizes two different, yet closely related printing technologies to achieve its
remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer.
1.6Printer Components - Print Ribbons
Print ribbons are available in several versions to meet a variety of requirements:
• Resin-only
• Dye-sublimation-only
• Combination dye-sublimation / resin versions.
To make it easier to remember which print ribbons are which, a letter code has been developed to
indicate the type of ribbon panels found on each ribbon. This letter code is as follows:
= Dye-Sublimation Yellow Panel
Y
= Dye-Sublimation Magenta Panel
M
= Dye-Sublimation Cyan Panel
C
= Resin Black Panel (Premium unless otherwise stated)
K
= Clear Protective Overlay Panel
O
= Fluorescing Panel
F
1.6.1Ribbon Types and Print Counts
The following table lists print capability of each ribbon type.
RibbonCount
YMCKO – Full Color/Resin Black / Overlay100
K – Standard Resin1000
K – Premium Resin1000
Colored Resin1000
PLT-01277, Version: 1.2November 2014
Page 1-11Introduction and Specifications
1.7Printer Components - Blank Cards
TypeDescription
Card Size
Card Surface
UltraCard Brand Cards
• CR-80 edge-to-edge (3.36 in. L x 2.11 in. W / 85.3mm L x 53.7mm W)
• CR-79 (3.3 in. L x 2.04 in. W / 83.8mm L x 51.8mm W)
Suitable cards must have a polished PVC surface free of fingerprints, dust or
any other types of embedded contaminants. In addition, cards must have a
completely smooth, level surface for the printer to achieve consistent color
coverage. Some types of proximity cards have an uneven surface that inhibits
consistent color transfer.
Some types of smart card chips are raised slightly above the card’s surface,
which also results in poor color transfer.
The UltraCard product line, available exclusively as part of HID Global's Fargo
brand secure card issuance solutions, has a long standing reputation among
dealers and end-users for consistent quality in construction.
In addition to blank stock, the UltraCard line is available in a variety of
configurations for magnetic stripe and other anti-counterfeiting features.
UltraCard PVC cards are medium-durability cards for a glossy, photo quality
finish. These cards are clean scratch-free cards for high-quality prints and
extended printhead life.
1.8Setup and Installation Procedures
The setup and installation procedure follows:
1.Unpack the printer and inspect the carton to ensure that no damage has occurred during
transportation. Make sure that all supplied accessories are included with the unit.
2. See the Installation Guide for information on how to load the ribbon cartridge and card stock.
3. See the Installation Guide for how to connect the power to the printer.
November 2014PLT-01277, Version: 1.2
Introduction and Specifications Page 1-12
This page intentionally left blank.
PLT-01277, Version: 1.2November 2014
Hardware User Interface
The Card Printer has two hardware user-interface features: buttons and beeps.
2.1Card Printer Buttons
Card Printer Buttons
The card printer has two buttons that perform multiple functions. The light color of the buttons is blue,
except when there is an error condition, which will be indicated in red.
Chapter 2
Power
Pause/Resume
2.1.1Using the Power Button
The Power button initiates or interrupts electrical power to the printer.
To start up the printer, press the Power button once. The buttons illuminate with a steady blue
light.
To deactivate the printer, press the Power button twice. The lighted buttons extinguish and
become dark.
The button also moves cards to the left along the card track toward the output hopper.
Press the Power button to clear jammed cards.
2.1.2Using the Pause/Resume Button
The Pause/Resume button enables the user to temporarily stop and continue the print process.
To suspend printing, press the Pause/Resume button once. When printing stops, the button
changes from steady to blinking.
To continue printing, press the Pause/Resume button once again. The button returns to a
steady glow.
November 2014PLT-01277, Version: 1.2
Hardware User Interface Page 2-2
2.1.3Card Printer Beeps
The card printer beeps to indicate the successful completion of a setting or activity.
A single beep generally indicates a successful change.
One or more beeps signals the restoration of default values for settings on the Advanced
Settings tab in ToolBox.
PLT-01277, Version: 1.2November 2014
Loading...
+ 40 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.